"Great Stay - Excellent Staff"
The hotel was spotlessly clean. They were super accommodating. The self park lot was full a few of the nights we were staying, they valet parked our car for free! I would stay here again.Genuine Hotels.com guest review
Good hotel but quite a unpleasant walk to city center.Genuine Expedia guest review
Nice hotel, nice area, very close access to highway. I had to travel a lot everyday and I did not have to travel through town a lot.Genuine Hotels.com guest review
"Not Meeting Expectation 4 Star Rating"
Noisy with the walls are thin. Difficult to get good night sleep when you can hear the next room folks talking and TV sounds penetrating thru thin walls. For folks who are first timer, the front desk should mention where the hotel elevators location. We walked around lost looking for the elevators. We parked our car in hotel public parking, but staff […] billed us for $32 vallet service. Front desk staff corrected error without any problems. I was very pleased with it. If you plan on not getting sleep, the Sheraton Delfina great place to stay for great staff and service. It's walking distance to Santa. Monica Pier/beach. Read moreGenuine Expedia guest review
From the moment we walked in, our experience was great! Haley checked us in, gave us an early check in. Once he learned we were celebrating my birthday he upgraded our room. He later sent up complementary champaigne, chocolate covered strawberries w/a note attached fr he & the staff wishing me a Happy Birthday...WHAT A SURPRISE!! Free parking is VERY […] limited but since it was full, valet comped us for both nights. The only complaint we had was santa monica high is directly across the street & was the view fr our balcony. However if we had been a little higher, we would've seen passed it. Despite that, we will definitely be staying here on future visits! Read moreGenuine Hotels.com guest review
I would stay againGenuine Hotels.com guest review
"Room with staircase view"
Rooms ok for the price but horrible view from it (staircase and wall). The excuse was I booked it thru expedia (hotels.com) I won't go back to this hotelGenuine Hotels.com guest review
No housekeeping service. A party hotel for business people. Not relaxing at all.Genuine Hotels.com guest review
"le meridien santa monica"
This hotel is hip with a very warm and friendly staff and atmosphere. Just far enough from the action to be nice and quiet, while only a few minutes walk to the beach area.Genuine Hotels.com guest review
"Great location for getting to beach"
Nice hotel. Small and boutique like. Lobby bar was under construction which was too bad.Genuine Expedia guest review
"Prime location in Santa Monica"
This is a lovely hotel centrally located in Santa Monica. Easy access to the 10, the beach, the Promenade. We found the staff to be vey attentive and helpful.Genuine Hotels.com guest review
"Solid spot centrally located in Santa Monica"
Recently converted from a Sheraton to a Le Meridian. I've stayed there before and I noted that the decor has been updated. Very modern. The staff was friendly and the rooms comfortable. Was less impressed with the bar experience. They didn't know how to make a mojito and the waiter seemed harried and unhappy.Genuine Expedia guest review
"Close to family!"
Above average with several criticisms. First and foremost, the parking situation was a problem throughout our stay. Advertised as having complimentary parking, what wasn't mentioned was that it was limited. If returning to the hotel late, one was forced to use valet for $32.00 per nite. That circumstance was inconvenient, costly and totally unanticipated. […] when one spends a lot for a room, parking should be included. In addition, the hotel is in need of upgrades and renovating. It is old and dated in both decor and infrastructure. Prices were high given what was provided. Little touches were obviously missing. We stayed three nights and were provided with one bar of soap for the entire time. Read moreGenuine Hotels.com guest review
Hotel staff was great. The rooms were clean. The hotel itself is kinda old and a bit if a walk from beach and downtown area. Other Le meridian hotels I have been in have been much more impressive. Other than those things, it's ok.Genuine Hotels.com guest review
"Hip, Skip and Jump"
The transformation from the previous hotel is remarkable. It is now a hipper decor that brightens up your arrival. The front desk, room service and the staff on the breakfast buffet are excellent. The valet leaves a little to be desired, plan to wait dropping of and retrieving your car. Overall still good. Rooms were clean, beds comfortable, view in […] my room was nothing special, but I was happy the offered the high floor as the street noise could have been an issue. Bathroom tight, but functional. Not much in walking distance, but central in terms of getting to the beach, Santa Monica Place, and Beverly Hills is nearby too. Read moreGenuine Hotels.com guest review
"Place to stay in Santa Monica"
Close to everything in Santa Monica!!!Genuine Expedia guest review
"Updated Interior Masks Old Structure"
Staff was pleasant. The interior is quintessentially Santa Monica. New owners did a terrific job masking an old, outdated hotel (former hotel property). Yet under the facade of charming pics and colors is an old structure. - insifficient number of self parking spaces. One must be parked by check-in/out time or risk self parking area being filled ($32 […] for vallet) - disturbing number of turns and doors in corridors which feels like additions were slapped up ad hoc. - watch out for bathroom counters! In both rooms I stayed, they slant downwards. Anything round rolls onto the floor. I lost a new bottle of nail polish ($15) which crashed onto the marble floor. - water pressure was so weak I couldn't get the soap out of my hair. - The heater didn't work. I walked around room in a coat the first night. After reporting twice, I had to repack and move to another room. Repacking is an inconvenience. (No, I was not upgraded for the inconvenience.) I didn't receive my requested 4:30am, nor 4:45am wake up calls; thus, I missed my flight. A mess during Thanksgiving week. The hotel gave bonus points to compensate, but that hardly helped with my flight issues. Set your own alarms!!! The on demand movie also didn't work (minor issue, but it was advertised). Internet not included. (Join their affinity club to get free internet service) For the price, I expected far more than the hotel delivered. Read moreGenuine Expedia guest review
"Won't stay again"
I had a horrible stay - could have had a lot to do with my room - but it had this awful perfume like air freshener that was so pungent I couldn't even think, never mind spend anytime in room. I was near some type of heat center cause the noise was terrible during the night.Genuine Hotels.com guest review
"Very convenient to our plans and good service"
No complaints. Lives up and in some cases surpassed expectationsGenuine Hotels.com guest review
Hotel staff were very accommodatingGenuine Expedia guest review
My coffee machine was broken and when I was trying to report it the front desk staff was rude. It would take over 20 mins for somebody to come and have a look at the coffee machine. I suppose they we shocked to see I wasn't just a stupid hotel guest who can't operate as it was indeed actually broken. Now, 20 mins is a long time if all you want to have […] is a cup of coffee and get out of the hotel! Also, there was a private function in the pool area when we arrived in the evening so we couldn't use it, though nobody mentioned that in the booking process! Read moreGenuine Hotels.com guest review
"Nice hotel in a beach town"
The staff was absolutely perfect. The most excellent service I have encountered and I stay at a lot of hotels.Genuine Expedia guest review
"Nice hotel to having good time on the pool"
We have spent 4 nights with our 19 months old child, and it was excellent experience.Genuine Expedia guest review
Enjoyed staying here,hotel is lovely ,staff very friendly and welcoming. We were upgraded to an ocean view room , having a balcony was great . Just a little bit far from the action but if you don't mind walking a little as we dont ,its a good place to stay ie. near the Pier and Third Street Promenade shopping. Quiet at night. Would stay here again.Genuine Hotels.com guest review
"Nice hotel remodel"
Easy check in, very clean and friendly staff. would recommend stayingGenuine Expedia guest review
"Very nice hotel; a bit far from beach & shopping."
This is a nice hotel, overall. Rooms are very spacious and nicely decorated, clean. Staff is very helpful. The pool was disappointingly small and just off hotel lobby which I found awkward. The location is not ideal - wish it were closer to either the beach or the shopping - about 10-15 minute walk to either. You can get a very nice view of the ocean […] from an ocean view room on a high floor (4 or higher). Read moreGenuine Hotels.com guest review
"Late to check me in..."
Hotel room was prepared for 5PM when I was supposed to check in at 3PM. For the price of the room I found that very irritating.Genuine Hotels.com guest review
"august by the beach"
The hotel was very easy to get to from the freeway, and it is approx. 4 blocks to the beach,pier, and shops. Don't eat at the restraunt food very pricey and not very good. There are plenty of other places to choose from around there.Genuine Expedia guest review
"CLOSE TO BEACH"
VERY NICE ROOM WITH VERY PROFESSIONAL STAFF.Genuine Hotels.com guest review
The hotel, though, a few blocks from the beach is still conveniently enough located. I found the facilities to be quite nice for my purposes. The staff was friendly and helpful.Genuine Expedia guest review
"Sheraton Delfina Santa Monica"
Hotel has a bit of a 70's retro feel, but its tastefully done. The halls are a bit quirky as you locate the room and thats where the carpets looks a bit dated. As for the room it was clean and comfortable, no complaints.The staff at the hotel was first rate from the valet to front desk. We had dinner off site and breakfest the next morning, it was well […] prepared, although expensive. The location is safe and within walking distance of the Promanade and Beach. I would skip the pricier hotels along the beach and save a couple hundred. Read moreGenuine Hotels.com guest review
"Customer Service Nonexistent"
It's hard to focus on the decor, and the room when the customer service was so horribly poor. Being ignored by staff and having the be downright rude ruined the entire stay. The parking situation was ridiculous. Try to find a self parking spot (but really there aren't any, then after spending 10-15 minutes trying to find a spot come back and we'll valet […] it for $27.50. Why have self parking when you don't have enough for even half of your guests? I would NOT go back. Read moreGenuine Hotels.com guest review
"a little walk to the beach, nice pool area."
internet was very slow but they took it of my bill.Genuine Expedia guest review
Upon booking my stay for me and my boyfriend I was under the impression that this hotel was on the beach or very near. WRONG! The beach and all of the Santa Monica attractions were BLOCKS away. The hotel (room, pool, hotel staff) were all nice and I would stay here again if I was on business.Genuine Hotels.com guest review
"We were very satisfied"
The people there were very honest. I lost my credit card and the people that worked in the cafe returned to me. Thank YouGenuine Hotels.com guest review
"no internet connexion in 2013"
really bad experience with this hotel. went once but surely not twice. maybe you'll have a better experience ... good luckGenuine Expedia guest review
My stay here was rather nice. I had a nice oceanview room from the 6th floor but due to the lack of complimentary breakfast and spending such an amount, I won't rate it a five. Staff was excellent however!Genuine Hotels.com guest review
Very friendly and welcoming staff. Great location, close to local restaurants, bars, shopping, beach, etc...Genuine Expedia guest review
correct , good location , slight noise from AC coolers....Genuine Expedia guest review
When we first arrived for our conference being held at the hotel, my partner and I had to wait a good bit as the receiving area of the hotel was bustling. There were several cars in line waiting to park. We thought we were going to be late but we ended up getting to the valet just in time. Once we entered the hotel, check in was very nice and they even […] held my bag for me while we attended our communications course. Once our course was over, we got checked in to our room and the staff brought our bag to us. Room service was very nice and the meal selections ranged from cheap to moderately pricey. The Jidori chicken and the Rock Shrimp Angel Hair Pasta were amazing. Breakfast was Eggs Florentine and an all american breakfast. Check out was at noon which was very nice and left plenty of time to sleep in. Overall I would reccomend the Sheraton Delfina. The staff really aims to please and make your experience as pleasant as possible. Read moreGenuine Hotels.com guest review
"Great value in Santa Monica"
We liked the Sheraton Delfina and would stay there again. The best things about the hotel were the beds and the staff. Everyone was very pleasant and professional and the beds were super comfy. Yes, staying on Ocean Drive is fun (done that before) but we liked saving some money and staying at a very nice hotel this time. It's a short 10 min walk to […] the beach or 3rd Street, not a big deal for us. Beware the free self parking. Yes, it's free, but space is very limited. We had to park behind the hotel is a residential neighborhood the first 1.5 days because it was full. Also, beware getting a first floor/mezzanine room if you're a light sleeper. The lobby is attractive, but loud with a bar and gathering area. We were able to pick up the free lobby wifi in our room (nice!) but the noise from below didn't stop til midnight. Good thing we were so exhausted from playing all day that we fell asleep quickly in the comfy beds, but be aware if that's an issue for you. Read moreGenuine Expedia guest review
Great service , contemporary hotel. Shower alittle hard to figure out with hot cold options. Should have.more self park, parked at civic center a couple blocks away for 5.00 dollars.Genuine Hotels.com guest review
"Beautiful modern hotel, friendly staff"
We really loved the look and feel of the hotel. All of the staff were friendly and helpful, including front desk, valet, and bartenders. We would definitely stay again.Genuine Hotels.com guest review
Room was upgraded to ocean view but was handicap accessible. Shower was not cleaned to my standards and had dried up objects stuck to the walls of the shower.Genuine Hotels.com guest review
Overall, I enjoyed my stay very much. The staff was friendly and always willing to help. The only challenge was the location and proximity to my office. But this was not a minor issue. I would definitely come back again. Thank you.Genuine Hotels.com guest review
1-Waited 45 minutesfor lunch. Found our waitress did not send our order to kitchen. 2-Water pressure in the shower very low even stayed on the second floor.Genuine Hotels.com guest review
What it lacked in size it made up for in style!Genuine Hotels.com guest review
My husband and I stayed at the Sheraton Delfina for one night as a last minute stopover. This hotel is very modern and comfortable. It was about a 15 minute walk to the Santa Monica Pier and handy to Main Street for nice cafes and shopping. Our room was beautifully presented and the bed was very comfortable, though we only had one coffee cup and one […] outdoor chair. I would stay here again. Read moreGenuine Hotels.com guest review
"Comfort and Location"
I was in the area for only one night for a family event in Santa Monica. The hotel location was convenient for our needs. It is right off a freeway exit but it was quite, modern, and clean. The bed was very comfortable, though there is no counter space in the bathroom. Had breakfast at the resturant which was good and reasonable priced. The hotel staff […] was helpful. No street parking so we had to pay $27.50 for valet parking. Read moreGenuine Hotels.com guest review
Everything was great....except the parking. They REALLY need to work on that. I went online a week before my trip, I reserved a self park space for the time that I was there. The hotel does have some reserved spaces, but ANYONE can park there. It needs to be seriously enforced. Assign parking space numbers, or something...not rocket science.Genuine Hotels.com guest review
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