"Eill come again!"
Superb location, very cmfortable and clean room, very nice staff at all levels, Free internet, superb breakfast (though little pricy) and resonable hotel rates. Definitely my place upon the next Vienna visitGenuine Expedia guest review
"Grand Hotel Wein- a very nice stay"
Excellent hotel; a very nice stay! My choice of hotel for a next visit to Vienna.Genuine Hotels.com guest review
"It really is a Grand hotel"
Great people, great location, great food, very pleasant decor and excellent value for moneyGenuine Expedia guest review
"Will definitely choose this hotel for Vienna visits!"
Loved every aspect of this hotel *except* the bar on the mezzanine, which was smoke-filled. But everything else - from our room to the scent in the hallways - was wonderful. The room was extremely comfortable - not even a suite, just a really big room, with comfy bed and chairs, and *FREE* internet. Bathroom sumptuous - marble *everywhere* and floor […] in water closet *heated*. Prime location - i was worried that it wasn't in the Stefansplatz area, but once we got there, we realized it was even more central to everything we wanted - near all the prime music and museum locations (Opera, Musikverein, Kunsthistoriches museum) *and* was only about 10 mins - max - from Stefansplatz. Read moreGenuine Expedia guest review
"Great hotel at a terrific rate!"
This place definitely comes recommended... Terrific location just about 2 blocks from the opera house. Best, RRGenuine Hotels.com guest review
Beautiful Hotel with a great location, close to all the major attraction with walking distance, strongly recommend.Genuine Expedia guest review
"Just very good overall, no real fault"
The staff are very nice and accommodating. The location is excellent, you can walk to a very large number of the must see things in Vienna, and even the Schonbrunn palace is only 6 hops away on the underground, and the nearest station is about 200 metres. The room was very comfortable, and very quiet despite looking out onto the ring strasse, you hardly […] hear a thing at all. The king bed is really a super king, lots of space and comfy. The food in the breakfast room is very good, yes it's a bit pricey but it's high quality buffet and worth it, and children are free, at least up to a certain age. I do feel though that they should have freshly squeezed juices, to me that's more important than offering champagne which they did, but the concentrated juices did taste good. You can also do lunch or dinner there and again the food is very nice and I don't think overpriced considering you're in a 5 star in prime Vienna. The only think I would say is that the hotel doesn't have very many amenities, a spa/small gym on the 6th floor, that's it, so if you stay there, it's really about location, service, comfort and food. Read moreGenuine Hotels.com guest review
"comfortable, very central"
This was our first visit to Vienna. The hotel is well-situated for all the major galleries and churches and shopping areas. The staff were friendly, helpful, spoke excellent English. Nothing was too much trouble. The room was spacious, quiet and well- appointed.Genuine Expedia guest review
"Beautiful hotel in the perfect place"
Very little to criticise in this wonderful hotel. Great choice of restaurants, very attentive staff and very comfortable rooms. The spa is worth a visit, too. A glitch in the air conditioning and pillows a bit short on stuffing were the only things preventing me giving it 5 stars for everythingGenuine Expedia guest review
"Excellent, luxurious city centre hotel."
Hotel room and facilities excellent, and reception staff really helpful.Genuine Expedia guest review
"Acordingbtonthe to the name -all was Grand"
Wonderful location, great interiors, wonderful stuff. The only small concern-breakfast at Euro 34 was a bit expensive.Genuine Expedia guest review
Vienna is an amazing city to visit. There is so much to see and do that you actually need to plan a return visit. Hotel is very well situated and walking distance to many must see sights. It is a beautiful hotel with well appointed, pleasant rooms. Common areas are comfortable and the staff is very friendly and helpful. You also have direct access to […] a shopping mall which includes a grocery store. Highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Be careful on room type you order"
Overall very good , however on arrival our party 2 adults and 2 children over 5 under 10 and info on booking the hotel tried to put us in a room with 2 singles, 1 put up and a cot! We asked to move and they attempted to surcharge us another 350euro for a bigger room. Once we explained we advised age of our children on booking weeks befor arrival and […] the fact we were a married couple needing a double bed they did agree to move us. However it was. It until check out did we know that we did not get charged this extra fee. The rest of the stay was perfect all staff were helpful and kind and the food was great. Hotel is situated in a great position to walk to most attractions in the inner ring. Read moreGenuine Expedia guest review
five stars service and location.Genuine Hotels.com guest review
"Lovely old luxury hotel"
Great old world hotel. Clearly has been at the top of its game for some time. The standard room was comfortable, but a little small and I would've opted for something bigger if I'd been there for more than a couple of nights. Otherwise everything was great, and it's perfectly located just a 2 minute stroll to the Opera house. The breakfast in the cafe […] round the corner is very good if you don't fancy splashing out on the hotel breakfast. Read moreGenuine Hotels.com guest review
"Excellent situation 100 metres from the Staatsoper"
Marvellous restaurant on top floor - le Ciel. Excellent location close to the Staatsoper. Helpful multilingual staff.Genuine Expedia guest review
"Quality city centre hotel"
Superb hotel with particularly good concierge and great location. Only negative is the huge cost of breakfast which is excessive.Genuine Expedia guest review
"Elegant hotel & great location"
This is exactly the hotel you imagine when you think Vienna. The room was extremely well appointed. The staff are very helpful, polite and professional. The location of the hotel is also perfect. It is steps away from the Opera House and all the other other sites, including shopping are also within walking distance. I just visited Prague, Vienna & Berlin […] and stayed in 5 star hotels in every city. The Grand Hotel Vienna was by far the best. It truly lives up to the 5 star rating. Read moreGenuine Expedia guest review
"Close to all must-see sights"
Overall I enjoyed my stay at the Grand Hotel. The room was very clean and kept that way daily. The staff were friendly and the concierge helpful in providing guidance on sights, directions and booked a tour for me right there an then - he quickly got on the phone and got me my confirmation in no time. I loved the breakfast (pricey, but worth it). The […] only comment I have in areas for improvement is that the kettle in the room could be placed next to an outlet and free bottled water everynight would have put this hotel over the top in my books. Read moreGenuine Hotels.com guest review
On arrival we were upgraded to a suite with a balcony and it was the most beautiful hotel room I have ever stayed in! This hotel ticks all the boxes - it's well located, close to shops and transport and within walking distance of many tourist sights. Highly recommended.Genuine Expedia guest review
The Grand is preferable to the Imperial, Bristol and even the Sacher which are all showing their age.Genuine Expedia guest review
"Excellent choice for a Viennese stay"
A decent hotel with a superb location. Staff competence and willingness to please stands out. Some issues with the room; airconditioning not up to standard.Genuine Expedia guest review
Check in was reasonably easy. The receptionist said she was new but was efficient, informative and explained things in perfect English that were relevant for our three night stay.Genuine Expedia guest review
"Fabulous hotel great location"
Would choose this hotel again and recommend it to friendsGenuine Hotels.com guest review
very enjoyableGenuine Hotels.com guest review
"Grand in every sense of the word"
Elegant, polished and with a staff eager to be of help, the Grand Hotel oozes all the best that Vienna has to offer. If you want to experience what Vienna was like at it's decadent best, The Grand is the place to go. In addition it's location is ideal as most of Vienna's highlights are within walking distance.Genuine Hotels.com guest review
absolutely exellent hotel and service, very close to the sightseeings, i would definitely come back exactly to this hotel again!!!Genuine Hotels.com guest review
"Beautiful Hotel in Beautiful City"
This is a beautiful hotel, very elegant in the heart of the city, staff were very helpful but I did find the internet very frustrating. Restaurants within the hotel had nice food at reasonable pricingGenuine Hotels.com guest review
"Lived up to my very high expectations!"
Couldnt fault it!!! Enough english from the service to make up for my non existent german...beautiful building, location was so close to the main central sites and easily accessible from the obb (underground) room was high class...if u can get it on a deal this will become a feature of your holiday. Never stayed in a hotel at the equivalent rate (nearly […] 400 euros) to compare but for the half of that rate (ish) i paid, this was one of the best hotels I have stayed in... Read moreGenuine Hotels.com guest review
"The Grand, Vienna"
Bed only Queen size, requested King, and 2 single duvets, can only sleep under a double. But had booked a table in the Grand for Christmas Eve, confirmed by email, arrived at restaurant to be told we had no reservation. The ultimate KILLER, every top restaurant now closed. Zero points. Fortunately given table, the food was exquisite Mostly fine, but […] as non smoker, the smell of cigars in the foyer was beyond disgusting. And the telephones in the room glow in the dark. Concierge needs to go to charm school (my wife is fluent in German) told us no need to book a table on Christmas day, arrived a restaurant to be asked 'had we booked'. Again saved by German speaking wife. Read moreGenuine Expedia guest review
We travelled with with our toddler to Vienna and we have chosen to stay at the Grand hotel as it was recommended by our family and friends. The room was spacious, clean also we've got the free upgrade to a large suite which was wonderful. However we never get the turn down service. We also chosen non smoking area but the hall way always full of cigarette […] smells!!! Read moreGenuine Expedia guest review
"we'll stay again next time we're in Vienna"
From our arrival to departure, service was faultless. The ambience at the front of the hotel (the jazz pianist in the lobby bar was very pleasing) and lobby bar was a feature, encouraging drinks there on a couple of evenings before we ventured out. With multiple good restaurants close handy and a supermarket full of fresh produce downstairs there really […] is no need to call for room service, no matter how exhausted a traveller might feel on arrival. The bed, bath, room privacy, and service were all from the top bracket, and even check-out and airport transfers were made easy by hotel staff. With its location close to the opera, museums, Stephansdom, the Imperial Palace, malls and markets; this is a highly advantageous location from which to explore Vienna. Read moreGenuine Expedia guest review
"A place to be sploit."
The hotel was a marvelous place to stay if you feel like being spoilt. The rooms were nice and large as we're the bathrooms. The only issue I had was with the air conditioner. It had issues switching on and off which was a little noisy. But that won't stop me from coming again.Genuine Expedia guest review
Well located ,room was very spacious & comfortable ,would not be critical An older style . Restaurant menu could be improved but okGenuine Expedia guest review
"Well located and luxurious hotel."
One of the best hotels we stayed in on this trip, and located just around the corner from Vienna's main shopping mall. A very luxurious and well appointed hotel. Only negative was that they didn't offer a package that included breakfast (but then none of the other Vienna hotels seemed to either).Genuine Hotels.com guest review
"Ideal for seeing Viena"
ExcellentGenuine Hotels.com guest review
Staff very friendly and couldn't do enough to help. Rooms were lovely and my father was upgraded to a lovely suite. Nice bar and terrace . Very luxurious. The only negative was that some of the extras - wifi, mini bar, breakfast were quite pricey.Genuine Expedia guest review
"An Excellent Hotel"
We only stayed one night, but we were very happy with the hotel. It is smart, comfortable and the staff on reception and at the concierge desk are very helpful and professional. The hotel is in a very convenient position and we really couldn't find any fault with it.Genuine Hotels.com guest review
"Grand Hotel Wien is aptly named!"
On a sub-zero day we arrived in Vienna to find our room had the air conditioning on! Other than that and the cleaner lady arriving twice daily (!) to spruce the room up, something we found a tad much, the Grand Hotel Wien is a wonderful, wonderful place to stay in that most wonderful of central European capitols. It is a magnificent building and the […] food was terrific and the bars seemed atmospheric and as it was January it was ball season and all the locals in their finery were gathering in the lobby for a drink at the bar before going to the big dance. It made for a fantastic sight and reminded me how, even in evening wear, we were not nearly so formal as these locals. Read moreGenuine Expedia guest review
Excellent staff service.The location is perfect, in the heart of Vienna. Very charming Hotel,lovely room, great linens.Genuine Expedia guest review
"Brilliant location; excellent hotel"
Went for the Christmas markets. Excellent hotel in a very good location - close to stations and very convenient for walking to all the central attractions. Beautifully decorated for Christmas, very comfortable rooms and friendly staff.Genuine Expedia guest review
Central location to restaurant and main shopping area was excellent. Short walk to sight seeing bus stop & many local attractions.Genuine Hotels.com guest review
オペラ座まで徒歩2分。ウィーン楽友協会や王宮までも徒歩圏内という最高の立地条件です。ホテルスタッフも5つ星にふさわしい対応です。またホテルに接続している裏側の建物はショッピング街になっており、衣料品等だけではなくスーパーマーケットのような食料品を扱う店がありました。様々な銘柄のワイン、ビール、チーズや果物などを買うことができます。Genuine Hotels.com guest review
"Hotel midden in de stad"
Mooi gezellig klassiek hotel waar men service nog begrijpen. Niet meteen een business hotel maar een hotel waar je heerlijk kan verblijven.Genuine Expedia guest review
"ottima posizione, facilmente raggiungibile"
albergo di ottima qualità, pulizia, cortesia e confort. Bellissimo weekend da rifare.Genuine Expedia guest review
"Tophotel in een topstad"
Hotel op sterrenniveau in het centrum, vlak bij vele bezienswaardigheden, cultuur en winkels.Genuine Expedia guest review
"Tophotel mit strukturellen Schwächen"
Komfort, Ausstattung und Restaurants entsprechen voll einem 5-Sterne-Hotel, aber leider gibt es viele Zimmer zu einem geschlossenen Innenhof, wo man weder Blick noch frische Luft bekommt; wer sich also die teureren Zimmer mit Außenblick nicht leisten kann, wird sicher etwas enttäuscht sein. Insgesamt waren wir aber sehr zufrieden und kommen gerne wieder, […] zumal die Lage, das Außencafé und der Service uns sehr gefallen haben. Read moreGenuine Expedia guest review
"4 nätter på Grand Hotel Wien"
Vår vistelse var underbar på alla sätt och vis. Hotellet levererade allt man kan förvänta sig av ett förstklassigt hotell.Genuine Expedia guest review
予約したのはデラックスルームであるのにも関わらず、狭いスーペリアの部屋になった。非常に残念であり失望した。場所は便利ではあるがそれだけである。ホテルの前からタクシーを利用したがウィーン西駅まで25€取られた。通常なら高くとも15€程度なので注意されたい。Genuine Expedia guest review
5 stelle lusso, di aspetto magnificente, curato in ogni dettaglio, marmi e materiali pregiati, silenzio (se non fosse per alcuni ospiti...) Ottimo personale al desk. La gestione del personale di sala per la colazione potrebbe essere migliore, gentili ma trasandati e poco efficienti nel servizio. Troppi ospiti rumorosi. I soldi non fanno l'educazione, […] ma è assurdo dover chiamare il desk perché ci sono bambini che corrono urlando nei corridoi per mezz'ora. Read moreGenuine Expedia guest review
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