"Great historical hotel"
Lived the rooms!!! Staff was friendly and helpful.. Only problem is there are no vending machines. But they give you cheap sodas and water at the front desk no snack!!! The hotel has great food you can order up though!!!!Genuine Hotels.com guest review
My husband and I were there for a weekend and we had a great time! The hotel is under renovation but it did not disturb us one bit. Everywhere that we went in the hotel was kept clean and was beautifully decorated for Christmas! There was a computer glitch when we were trying to check in but they compensated us with an upgraded room for our wait. The […] room that we got was huge and clean and very nice looking. All of the staff was very friendly and very helpful. We will definitely be staying there again! Read moreGenuine Hotels.com guest review
"Hotel Construction, street closures, service"
I was very disappointed in the quality of this hotel at this current time. The rooms are currently under construction, the streets are also under construction nearby, so there are street closures, my request for breakfast was delayed by 45 min in the morning to my room, because they got the rooms mixed up. I had to call to find out what was the delay(which […] delayed my shower, and I had to rush to eat and dress). I called down for the valet to have my vehicle ready, only to come down and not see my vehicle ready. Upon inquiring what is the delay they stated that they are unable to retrieve my vehicle because a contractor parked behind me and they were in the process of trying to find out who the individual was to move their vehicle, which took another 40 min. And after all that navigation directed me to my location only to be redirected over and over again because of downtown street closures. Which in the end delay me to my meeting by 45 min. Very disappointed and would not recommend to anyone until they finish all the construction in the hotel and around. Read moreGenuine Hotels.com guest review
"Beautiful historical hotel"
Hard to review this lovely historical hotel because of surrounding issues. The hotel itself is going through renovations and we knew that and expected those type of inconveniences, however, we didn't expect four sleepless nights because of street people outside yelling, talking, laughing through the wee hours. We asked to be moved from the fourth floor […] and thought that being on the tenth floor would surely give us some peace but we were still awakened by this noise. The staff were wonderful, friendly people who could do nothing about this issue really. The hotel is beautiful and the rooms are very large and comfortable. Room service was quick and they make a great hamburger. The lobby is stunning. Such a wonderful old hotel and walking distance to everything we wanted to do and see. If you can sleep through noisey surroundings then by all means consider this hotel but if not....look elsewhere. Sorry St. Anthony Read moreGenuine Hotels.com guest review
They double charged me for the room AND parking. Wont go back.Genuine Hotels.com guest review
The hotel staff was great. The hotel was undergoing renovation which would have been good to know in advance, however the renovation was not an issue. The major complaint that we had was the poor quality of our room. The sink drain was not working well, the door lock was not work properly and the windows were so dirty it was difficult to see out.. The […] problems were reported to the front desk clerk and they tried to correct them but the problems were not corrected. We will find another hotel the next time we are in San Antonio and will not recommend this hotel to any of our family and friends. Read moreGenuine Hotels.com guest review
"Old is not charming"
First, I will say that the hotel was begun renovations. When completed, it will likely be an outstanding hotel again. But , for now, it is not a place I would choose to stay again. Hot water issues. Must flush toilet 50 to 100 times to get hot water out of sink and shower. The building engineer taught us how on the first morning. The food from room […] service was atrocious. Barely edible. We could hear everything from the room next door and from the hallway. The staff was very pleasant and accommodating. If you want a trip back in time to when this was the standard for luxury hotels, go now before renovations bring it up to modern standards. The hotel still has vestiges of its' former grandeur. But it is like taking a long road trip in a 1933 Cadillac versus a 2013 Cadillac. Final thought: if you are used to the Ritz-Carlton or the Four Seasons, do not stay there. If you like old charm and adventure, then you will love it. Read moreGenuine Hotels.com guest review
"Great value for the price"
Overall it was good. The hotel is right in Riverwalk and the staff was very courteous. They were under construction with some remodeling but, I feel that I got a great deal. I would stay again and plan to soon.Genuine Hotels.com guest review
Undergoing major renovation. Construction smells and mess.Genuine Hotels.com guest review
Hotel was in a good location. Walking distance from a lot of bars and restaurants on the river walk. I would likely give it a much higher rating after the renovations.Genuine Hotels.com guest review
"Not a good experience at all"
This is the first time I've put a bad review online.. We got a room through Hotels.com, which we will never do again. Turns out the hotel is being renovated, mind you this was not noted/disclosed anywhere on the Hotels.com site. I was woken at 6:40 am to heavy construction in the room next door. Power tools and all. It sounded as though a truck were […] backing into the room. We finally complained at 7:30. The desk told my husband that they started work at 7:30. Hmmm the paper we found in our room said noise construction may commence at 8:30. We had exhaust in our room heavily and had to pack and leave. I did complain and told them to not bother with the deceiving letter in the rooms, and that Hotels.com should have disclosed this information in the first place. We got a refund, and that is the only positive thing that I have to say. Read moreGenuine Hotels.com guest review
I used to think St. Anthony's was beautiful; but it is in need of such renovation that its degradation from years of neglect is difficult to ignore. The hotel is under construction so hopefully this won't be a problem for much longer.Genuine Hotels.com guest review
"Walking Distance to the heart of the city"
Although the hotel is undergoing a major renovation the staff was very helpful and it made the difference in our stay. A renovation can be quite difficult but because of the organization and helpfulness of the staff it was less intrusive then it could have been. Looking back we still would have stayed at the St. Anthony Riverwalk and recommend it as […] a nice place to base your stay in the city of San Antonio. Read moreGenuine Hotels.com guest review
it was fabulous. We stayed there for my boyfriends birthday. They had wine and cake in our room which he absolutely loved. They were offering scratch off tickets during their remodeling for free nights, free parking, free lunch etc. The staff was amazing!! its a beautiful hotel even thru the renovation.Genuine Hotels.com guest review
Nice and close to all attractions, but..., the rooms that are not updated are to be avoided. Room size was ok, bed comfortable, but the bath was not up to par. No towel racks, holes, no stopper in sink , open for all small items to drop in. When al the work is finished, it will be quite a place to stay. Staff was pleasant. Workers start early on the […] top floor! Read moreGenuine Hotels.com guest review
"Halloween Trip 2013"
We stayed at St. Anthony two years ago and liked it very much. This year we didn't like it mainly due to the fact it is undergoing renovations, we got put on a floor where a lot of the ceiling was torn up, old carpet, squeeky beds and small bath rooms. It is very convenient to the middle of the action at the Riverwalk and the hotel staff was very nice […] however I don't think we will choose this hotel again for future trips. Read moreGenuine Hotels.com guest review
"First time visitor"
WARNING! DO NOT LET THEM PUT YOU ON THE 10TH FLOOR...no hot water and very hot...But they were kind enough to relocate us in a much better room on the 5th floor and comped us for 2 breakfast buffets since we were staying for 3 nights. We were told at check in that self parking was $20 total, but at check out we were charged $20 per night. So the miscommunication […] continues. There were several times I overheard other visitors making complaints at the front desk. Lobby was beautiful, but they fail to tell you that the ice machines on all floors are out of order, that there is no hot water on 10th floor, no swimming pool available..the workout room was good. So glad I didn't pay full price or I would have been very upset. Completed renovation to be completed in April of 2014 but I'm sorry I really don't see that happening..So much work to be done..to many electrical extension cords in each room that had to be used for lamps, or anything that had to be plugged in. Read moreGenuine Hotels.com guest review
Poor A/C Circulation. Cold one side of the room and hot on the other.Genuine Hotels.com guest review
great location and an old hotel with charm. The room was clean but they are remodeling now.Genuine Hotels.com guest review
"Awesome hotel but they are remodeling"
This hotel was really cool because it was built in 1909. We loved how it was old and had some old time touches to it. Unfortunately, they are remodeling, and are tearing down the awesome stairs and other really historical items in the hotel. Our rooms we're cool because they are extremely large rooms. Everything seemed clean, and overall we were happy […] with our stay. Read moreGenuine Hotels.com guest review
Wow, was not impressed at all with the room. The lobby was beautiful but that was the extent. Was very disappointed that I was not informed that this hotel was under renovation. If I had known I would not have reserved it. The room we stayed at the bed was broken. The shower door did not close all the way. The shower was very dusty. Was not impressed […] at all. I don't believe that I will be using your hotel anytime soon. Read moreGenuine Hotels.com guest review
"Loved This Hotel!"
Due to them having renovations during the time of our stay, we were unable to explore the entire hotel, but we were in awe with the history and beauty of the hotel. It was majestic in every aspect. If you stay here, make sure you read about the ghosts! Very interesting, and lots of fun. We did not experience any ghost sightings, but we loved every minute […] of our stay! Read moreGenuine Hotels.com guest review
"Close to River Walk"
nice ! will be better after completion of remodle !Genuine Hotels.com guest review
The large amount of construction work taking place ruined the possibility of experiencing a stay in an old grand hotel. The fire alarm went off at 6:10 a.m. and four more times before 8:30 a.m. because of the construction work. The rooms were small but clean and the location was just inside the comfortable walking edge of the downtown/riverwalk area. […] Expect a daily $20.00 parking fee from St. A's and most of the hotels. San Antonio is fun but make sure St. Anthony is free from any construction work before paying/staying at once was a grand dame. Read moreGenuine Hotels.com guest review
"The St. Anthony shines!"
First off, the service people were 5 star! They were kind, they were articulate, they asked us about our stay, most importantly they hosted us. The one spot that could have been bad was we had come down for breakfast 30 mins before it was over and the staff had put it away. I went up to the desk and told them what had happened. They took care of us! […] We instead had breakfast from their menu and they gave us a breakfast for tomorrow. Plus, just walking by and saying hello the second night the staff talked to us and offered us free drinks at the bar because it was our anniversary! Overall, we look forward to staying there again! Read moreGenuine Hotels.com guest review
"Wow. In a bad way"
Maybe I failed to read the description when reserving the room, but I didn't realize there would be major reconstruction occurring during our stay. The work being done was not really an inconvenience, but it was unappealing to look at. The rooms are basic, something one could expect to find in any hotel that costs 1/2 the price. TV did not have hd channels […] and the ice machine close to our room did not work. Overall, I regret staying there because, based on previously mentioned items, the hotel is overpriced. SYM save your money Read moreGenuine Hotels.com guest review
This is one of the oldest hotels I've ever stayed. Too noisy sometimes scary.Genuine Hotels.com guest review
"Old and run down."
This hotel is in the process of a much-needed and long overdue remodel. The lobby has beautiful chandeliers and very nice antique furniture. Unfortunately, the room has old, cheap furniture made of particle board, old chairs, sofas that are not antique, but cheap upholstered furniture that should have been discarded years ago. The carpeting's live expectancy […] had long expired and the room smelled like cat urine (although it likely wasn't). The air conditioning unit was broken and had to be fixed. Read moreGenuine Hotels.com guest review
"Out with the old"
The St Anthony is undergoing extensive renovation($30M). The staff was very courteous, and the Lobby is still remarkable. The location- 1 1/2 blocks to the Riverwalk and3 to the Alamo - will make this Grand Dame an excellent location when the works is completed. Will surely go back.Genuine Hotels.com guest review
One of the most accommodating hotels to date. Staff was exemplary. Had a wonderful experience!Genuine Hotels.com guest review
Overall an extremely nice hotel. Construction did not really impact my stay other than workers did start their noise making sometime after 7am rather than 8am as stated by the hotel. Not used to paying for self parking on the hotels reserved parking, but I guess that may be typical for downtown areas. Not used to paying for WiFi either, but again maybe […] that is typical. Service was cordial and professional. Read moreGenuine Hotels.com guest review
"Nice 2 Day Trip"
The Hotel is being remodeled but it didn't" cause any problems. We had a nice stay. The River Walk was a short walk from the hotel. The hotel staff were very nice.Genuine Hotels.com guest review
Perfect hotel!!!!!Genuine Hotels.com guest review
Enjoyed our stay even thoughconstruction was going on at the time. We are very sorry to see you modernize the place and take away the hostoric value, thats what San Antonio is all about.Genuine Hotels.com guest review
Overall lots of construction. I appreciated the beauty of the structure; however, the linens need updating. The sheets were dingy and threadbare and the towels were like sandpaper. Not very clean...the carpet was dirty and worn.Genuine Hotels.com guest review
didn't find out until I got to the hotel and wanted to take my grand daughter to the pool that it was under construction. Was very disappointed that no where was I informed about this. Would have stayed somewhere else if I had known. The hotel was also very noisy. Heard street noise and I was on the 4th floor. Neighbors were also very, very loud.Genuine Hotels.com guest review
"The only place to watch JazzAlive"
I want to thank Claude at the front desk and David the Concierge for outstanding service from beginning to end.Genuine Hotels.com guest review
The hotel staff was great but when I checked into the room, the bathroom was dirty, the old coffee filter was left from the previous guest (No cream and sugar packets) and found room keys for another room. I called the front desk and they brought coffee along with sugar and coffee packets. I was a totally disappointed especially the response, well I […] got coffee. I completed the rating card in the room with the same detail and gave it to the front desk upon checkout. This hotel chain will not be on my list. Read moreGenuine Hotels.com guest review
"WORSE STAY EVER"
I was so unhappy with my stay, on the website it never said that the hotel was under construction, that their was a fee for parking, that it would be a 50.00 hold on our credit card or that the billing for parking was seperate from the hold on the card, the noise woke us about 9 in the morning, the staff was friendly, but the bell boys were very funny […] & respectful....WE WILL NEVER STAY @ THE ST. ANTHONYS AGAIN!!!! Read moreGenuine Hotels.com guest review
"not a great stay"
just poor information that remolding noise .Genuine Hotels.com guest review
Other than the moaning coming from next door waking us up around 2am and kept us up til 5 the hotel was amazing.Genuine Hotels.com guest review
I would have liked to know that the hotel was under renovation prior to bookings room. Also, the cleanliness of the room when I checked in was unacceptable.Genuine Hotels.com guest review
"Great place to stay."
Helpful, friendly staff. Clean, well-maintained room, as well as restaurant areas. A neat place that feels like a part of San Antonio's history because it is a part of San Antonio's history.Genuine Hotels.com guest review
"Nice historic hotel!"
We enjoyed our visit. Everything was nearby. The room was perfect. Updated T.V. not like some reviews I read. Hotel is currently under construction but it did not affect our visit at all.Genuine Expedia guest review
"Nice hotel, across from city park full of homeless"
Room was for 2 people, had only 1chair, bed was so high needed step ladder to get in bed. Prices were high, no microwave or refrigerator in room. Valet parking was high priced $26.00 per night. My truck was parked in an outside yard, self parking in same outside yard was $20.00 per night. The walls between rooms are thin, you can hear the guest in adjoining […] rooms. Read moreGenuine Expedia guest review
We stayed in room 1056 and had a "visitor" arrive about 3am that decided to turn my phone over and move my teddy bear from the bed and sat it in my suitcase,which was at the end of the bed! The room was nice and service was great, just a haunting experience!Genuine Hotels.com guest review
Under construction and the pool too but the management is doing all they can to make the stay nice. Look forward to the new look.Genuine Hotels.com guest review
While the hotel is nice, the staff makes the experience. Every staff member will go out of their way to ensure that you are comfortable and worry-free. Every staff member greets you with a smile and a request to serve you. Also, they are very knowledgeable of the surrounding area, and very good at making great suggestions for dining or entertainment. […] Marcos (bell staff) and Jeff (bartender), in particular, stood out above the rest. Marcos knows every corner of the city, and Jeff is a customer service expert. Those two gentlemen made sure that we were getting the most out of our stay. The hotel is going through some major renovations right now. However, the staff ensures that guests are aware of what work is happening and when, and that guest comfort is not affected. We were informed of a two-hour water outage on our floor 48 hours in advance, so we were able to plan around it (which wasn't hard, because it took place mid-afternoon). Overall, we cannot say enough nice things about this beautiful hotel and its professional, top-notch staff. This was the most enjoyable hotel stay we have experienced in quite some time. Read moreGenuine Expedia guest review
"Easy 2 blocks to the riverwalk"
Didn't expect parking to be so expensive. Self park outside, across the street. Entrance only by valets. Bar service was marginal at times, good others. It's obvious they are competing on price and not on quality. Watch for the add-ons. Older hotel with less amenities than I'm used to. Smoking deck was a gravel-topped roof. Front desk personnel were […] excellent. Read moreGenuine Hotels.com guest review
Desk clerk was wonderful.I was very happy with the service. the hotel was remodeling so there was a little construction but they were doing a good job of keeping Hotel clean and neatGenuine Hotels.com guest review
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