Great historic old hotel. Staff and location were great. But, it is undergoing a major remodel for the next several months!Genuine Hotels.com guest review
Loved the rooms, bed was great. Under Maintaince, but the staff did a wonderful jobGenuine Hotels.com guest review
"Center of all the sights"
Very nice hotel. It was being renovated so we couldn't use the pool and the construction workers started at 8am.Genuine Hotels.com guest review
"close to river walk"
the hotel is OK, we understand they are renovating, so it is still some problems, but they are working on them. The room was excellent, very comfortable.it is easy to walk a couple of blocks to be at the river walk.Genuine Hotels.com guest review
"It was nice ...."
My husband and I stayed here about 3 years ago before the renovation. I will come back once all reno's are compete just to see. I read online they were renovating and I called to inquire as to when they would be done and was told this April which was fine but no one ever said by the way everything is blocked off. There is only access to the lobby where […] you check in and straight to the elevators. If you've been here before just know you can no longer walk through what use to be the beautiful hall where all the ball rooms and seating use to be. They also took the grand red stair case down, the one you see online. They cocktail bar is now a make shift area between checking in and the elevators. I fell in love with the historic building the first time we were here and that is aIot of the reason I had booked again, so I was a little disappointed but anxious to see what they have planned. The staff is very nice and helpful. The room was great and clean. Bed was very comfy. I was on the 9th floor and had no problems with hot water. Note they walls are thin.You can here everything next door. There are no fridges or microwaves in the rooms. Parking is 20 a night if you self park or 27 if you valet. There is Travis park across the street but that is also under renovation so it's all wrapped off and you cannot walk through. Location is very close within minutes walking to the River Walk. Read moreGenuine Hotels.com guest review
"Renovating aside, not all that great"
I will say that the photos are a bit misleading, especially the ones of the rooms. We booked a superior king room for a few days of our honeymoon and were surprised to find there was barely walking room around the bed in the room. The bed was really creaky and we both rolled into the middle of the bed because the mattress was old. The air unit was very […] old, noisy, and did not work efficiently (blowed constantly). The bathroom tile in the shower was broken and falling out of place. The toilet is a public restroom style so it was really noisy to flush in the middle of the night. One other very important thing to mention: the walk from the hotel to anything River Walk is at least 5-10 minutes. It is a bit misleading to name this hotel with "River Walk" in it when it doesn't even hit a street next to the River Walk. The ongoing renovations were not disruptive at all; I don't believe it colors my experience there. The breakfast and service in the hotel lobby was very nice, kuddos there! The neighborhood around the hotel is also under construction and a bit run-down. I didn't feel safe walking with my purse to the parking lot across the street because of the folks hanging around the hotel, and I grew up in a rough neighborhood! I don't recommend staying here unless you plan to be in your room for very little time and don't mind the misleading hotel name. Read moreGenuine Hotels.com guest review
The hotel is under construction, which we were not informed about. The room was beautiful, except for no water in kitchenette(no cold water and no hot water handle), no cold water coming out of faucet in bathroom, and a thumb size hole that had been drilled through door. prices for room service very reasonable. Even though the hotel is under construction […] everything was very clean. Location is perfect for whatever you choose to do in San Antonio. Read moreGenuine Hotels.com guest review
What an outstanding hotel! It is so old and beautiful! The rooms are so dainty and the staff is fantastic! So close to the river walk too! Would stay there again in a heart beat!Genuine Hotels.com guest review
The hotel was undergoing renovations but was very accommodating. Unique old architecture worth checking out.Genuine Hotels.com guest review
"Easy to find, convenient location"
Although the hotel is undergoing renovation, everyone was extremely helpful. Staff was cheerful and ready to help. The bedroom suite was beautiful,but carpet and furniture was dated, a bit musty smelling. The bed was great, so comfortable no musty smell in the bed room. Hopefully we can come back after the renovation.Genuine Hotels.com guest review
The hotel was so convenient to the Riverwalk and the Alamo was within walking distance too. Even though the hotel is under renovation, there was nothing that interfered with our stay. I can't wait to see it when it is finished.Genuine Hotels.com guest review
"wait until after renovations are done"
Not a good stay. If we knew they were doing renovations on just about every square inch of the place we would have NEVER booked this hotel. They said the work would be between the hours of 8:30-6. It was still loud at 8 pm! But they sure started back up at 8:30 am on time. Banging carts on our door and talking loud.Genuine Hotels.com guest review
"Beautiful Hotel Under Renovation"
I LOVED this hotel. I hope they don't change much in the renovation. The 4 poster bed was beautiful, as was the lobby. Nice location, close to everything! Great antique store down the street! The valets were so kind, helpful and hard-working. I will book here again!Genuine Hotels.com guest review
"Do not stay until Construction is Done!"
Except for the Bellman, the staff needs a lot of Work in Hotel etiquettes. Plus the current overall running of the hotel is poor, such as Hot water not being hot at all, and internet not working well,and when it did it was Very Slow.Genuine Hotels.com guest review
"Location worked very well"
Everyone at the hotel very eager to assist us. Was not bothered by the remodeling currently going on at the hotel. We will recommend this place to everyone. Very elegant place!Genuine Hotels.com guest review
Great location easy walking to all the sights. Staff was helpful. They are doing the best they can under the constructions going on. Would stay there again. Food was good and price was good also. Room was clean only was missing towel bars. Otherwise all was good.Genuine Hotels.com guest review
Service was great, valet was very charming, front desk was incredibly accommodating. Great experience overall. Ran out of hot water but that's probably because we woke late. Otherwise great stay! Highly recommend.Genuine Hotels.com guest review
Internet pictures of hotel are very misleading. Very old and falling apart. Carpet was gross! Bathroom tile, walls, tub etc were all falling apart. I know it's a historic hotel, but it needs serious maintenance.Genuine Hotels.com guest review
"No title just my opinion"
The front desk manager has a lot to learn about treating guests. The restaurant service is slow and the food was very average.. location was great to river walk and the i would like to see the place after renovations..Genuine Hotels.com guest review
"Gonna end up being great..."
The entire hotel is under construction, though staff says 1/2 now and 1/2 later. That said, I'm super excited about it's potential when they finish. I think it's gonna be pretty great. A lot of history in that joint being brought back to life. Plus, the lobby bar is already pretty good.Genuine Hotels.com guest review
"Great old style charm but under renovation"
Staff was friendly, hotel has some renovations in progress. TV was very basic no DVD players or movies . Getting ice was little bit of a hassle due to not all floors having working ice machines.Genuine Hotels.com guest review
"Spooky but nice place to Stay"
The St. Anthony is a classy and historic place to stay in which the decor suited the era. We heard that the hotel was haunted. So my girlfriend placed a prayer card of our Lady of the Miraculous Mother of God. She said a prayer and placed the card next to the lamp that night. The next day the card was missing from the lamp; and then we found the card […] in her wallet the morning we were going to check out of the hotel. She also was brushing her teeth and she felt someone touch her backside. She was startled hurried out of the bathroom. It seems that ghost was being playful and just letting her know that yes I am here just playing with you. ;0) Room 542 Read moreGenuine Hotels.com guest review
"headed in the right direction"
Employees are extremely polite, however as a property wanting to charge & appear to be a higher end establishment they still have some learning/growing to do. For example, if room service STOPS and a guest is willing to have something delivered....REQUIRING the guest to come to the lobby isn't "classy" or service. My biggest issue is with the initial […] provider HOTELS.COM, they need to be more on top of what their assorted facilities can/will offer. Read moreGenuine Hotels.com guest review
"TRUE SURPRISING GEM"
Reception was incredible. Eddie at parking took care of our parking, provided local info and was a truly outstanding face and first impression for the Hotel. Dan at check-in (and our checkout) was fantastic and continued the legacy. The lady providing room service was friendly and very concerned that our stay was the best. The room was very comfortable […] and clean. The hotel is located 3 minute walk from the river walk and from there you are off to explore all the River Walk has to offer. We felt safe throughout the stay. The hotel is undergoing renovations but other than knowing it was going on we heard nothing and saw only what we asked to see. The Hotel is truly a gem from the past. I am hoping management will pass along our appreciation to the 3 main staff we encountered as they assisted in making our stay at the hotel and in San Antonio a remarkable one. Thank you Read moreGenuine Hotels.com guest review
"The worst stay in 10 years."
Bad Memory.Genuine Hotels.com guest review
"GREAT LOCATION WONDERFUL SERVICE"
IT WAS MY 60TH BIRTHDAY. THE ROOM WAS GREAT AND RESERVATIONS AT THE TOWER WAS WONDERFUL. THE HOTEL HANDLE EVERYTHING. IT IS WALKING DISTANCE TO THE RIVERWALK AND ALSO MARKET. THE HOTEL FOR OUR 10TH ANNIVERSARY YEARS AGO HAD OBTAINED SPURS TICKETS, RIDE TO THE GAME. IT WAS A GREAT GAME. IF YOUR IN TOWN DURING A SPURS GAME YOU MUST GO TO IT!Genuine Hotels.com guest review
"Grand hotel little understaffed"
Loved the old lady of an hotel (even with the ongoing renovations) and on the whole enjoyed the huge bed and fab interior. Did notice though that our room service took nearly an hour to arrive (sandwich) and fries were cold when it did. We didn't feel put out, but it did seem room service was understaffed (it was late in the evening).Didn't detract […] from our stay, even if water was cold in the shower at times. Read moreGenuine Hotels.com guest review
"Long Time Customer"
I have stayed at the St. Anthony for more than 35 years. I love it. It is located close to the Majestic Theater, River Walk, Alamo, etc. The hotel is being renovated. The construction work is unobtrusive, but some of the hotel amenities have been modified or are not available. Nevertheless the hotel is good value for the money.Genuine Hotels.com guest review
"Very unhappy with it."
The room was dirty and dusty. Had to ask for more towels. Was never told they were working on Hotel, or Pool was closed. Very unhappy with the whole thing. The only nice part was the ground floor. This was a special vacation, and it was ruin by your Hotel.Genuine Hotels.com guest review
A lot of renovation going on right now that was not told to us when booking. Hot water didn't work and it took them 4 hours to fix the problem 2 of those they were in the room banging around.Genuine Hotels.com guest review
I would not stay here again. Did not call me for my wakeup call. Room was in worth the value.Genuine Hotels.com guest review
We loved location and hotel lobby was nice, but understaffed. We enjoyed dessert after sporting event and there was only one waiter who was working very hard....he ended up not charging us for dessert since it took so long. I asked to buy 2 postage stamps from the front desk and was told I could buy them at the post office which was only 2 blocks away. […] The housekeeping was good..we never saw them and the room was always cleaned. The valet service was excellent and perhaps overstaffed. They were the most friendly and helpful of the staff we encountered. Read moreGenuine Hotels.com guest review
The hotel was under repair, so it lacked the final touches.Genuine Hotels.com guest review
The hotel is undergoing renovations which negatively impacted the convenience of the hotel. I've machines were broken down and as a result, others were overworked. Although clean, the furniture was tired and there was a general need for repairs in the room. Would return, but only after the Reno is completed.Genuine Hotels.com guest review
"It wasn't bad but could be better"
I took my family there because of its location. According to the map, it is very close to the Riverwalk and, indeed, it is. We enjoyed walking around downtown to the Alamo and the mall and down to the Riverwalk. There is a park right across from the hotel, which came in handy to take our dogs for a walk. The romantic photos of this classic hotel also […] compelled us to go there. WHAT COULD BE BETTER??? you might ask? Well, we got there and the hotel is under renovation. The grand staircase you see in the Google photos were completely curtained and the area has been renovated to an Art Deco sort of look. Each half of the hotel represents a different area now. The park across the street is full of homeless people at night. When we left, they put up fences around it to add a playground to it. The city expects that the new traffic of families will keep the homeless away. The rooms were clean and comfortable but expect a trip back in time, which I guess is OK given the history of the hotel. Overall it was a nice trip. It would have been nice to know about the renovation before hand but I think we'd stay there again after the renovations are finished and the park renewed. Read moreGenuine Hotels.com guest review
"Don't do it"
Poor service, no follow through. Very dirty, rooms smelled moldy, carpets dirty, hotel under construction but still placed on a floor where construction was active. Bathroom door lock didn't work. Changed room because phone did not work. Overall very dirty and creepy, housekeeper very negative also about condition of hotel and told me that ice machine […] was on second floor which it really was not and then she said they used to have ice Mach es on every floor but they where broken and then she laughed. Very deceiving reviews, misleading. Front desk was unattended several times when we were either coming or going from the hotel. We were directed to come down to the bar if we wanted to have our wine opened and that room service could not provide us with an opener or glasses. I can't think of any positive other than the location. Customer service could have saved it for us, but honestly the lack of service made this experience laughable. Read moreGenuine Hotels.com guest review
"San Antonio at Christmas"
We spent 1 night at the St Anthony and enjoyed our stay. Love the historical charm. The hotel was under renovation and we hope it maintains its charm. Staff was very friendly and helpful. Will definitely stay there next trip.Genuine Hotels.com guest review
"Great location, cool historic building"
We really enjoyed the stay.Genuine Hotels.com guest review
We decided to book a room in this hotel even though there was a groupon out for a cheaper deal at Tropicana (just blocks away). Upon arrival we were told that their pool was closed but we had access to Tropicana's pool. We were given a room on the floor where they had major renovations going on. That meant that we were woken up bright and early because […] of hammering noises. Our bathtub did not have a shower head and we were forced to use the standing shower behind the door (despite making a request to change our room). The walls are so thin that we had to demand a change in the middle of the night because the people next door snored really loud. The only pro was that the hotel tried to make up for the construction by offering us free lunch. Read moreGenuine Hotels.com guest review
Renovations are taking place. Knew this in advance. So the hotel was not the same as it was 15 years ago. I'm sure once they are done it will be amazing again. Still worth the stay. Just certain areas that are off limits.Genuine Hotels.com guest review
"Beautiful hotel with thin walls"
The lobby is gorgeous and exquisitely decorated. It's like stepping back in time to the 20s or so. The staff was great and the room was clean. However, I believe I stayed in an area of the hotel that hasn't been renovated, therefore, this review is based on that. The walls to the room were thin and I could hear my neighbors snoring. The bed frame squeaked […] every time I climbed into/out of bed. You could hear the old pipes in the hotel go off every so often. There aren't enough modern outlets in the hotel, so if you bring a lot of gadgets, be prepared to unplug lamps, clock radios, etc to charge it. With that said, I hope the renovations address these issues, because it really is a beautiful hotel. The location can't be beat, so convenient. Read moreGenuine Hotels.com guest review
Hotel is under renovation and you'll know why when you stay. I stayed on the 7th floor and the first thing i saw were ceiling tiles almost falling out of the grid. They were all sagged and discoloration of yellow spots. Room was tidy, but didn't really feel clean. Carpet was old and discolored, walls were cracked, dust on vents, etc. The good news is […] they offer scratch offs that have redeemable discounts on your stay. Which on my opinion should already apply until the hotel is complete. My family stayed at the Sheraton Gunter...I regret not staying there with them because their hotel was in better condition for the age of hotel. Read moreGenuine Hotels.com guest review
"Big rooms great bed."
We stayed while the remodeling was going on. Great bed service and nice breakfast in the morning.Genuine Hotels.com guest review
"best for the buck"
awesome location, great hotelGenuine Hotels.com guest review
We had a great stay... Even though the hotel was under construction we had a great timeGenuine Hotels.com guest review
"Very nice hotel and location"
I enjoyed my stay very much. The hotel was under construction, other than that it was perfect.Genuine Hotels.com guest review
"Good historic hotel stay"
We really enjoyed staying here. The hotel is currently under renovations, so all of the normal conveniences are not available, but I am sure it will be spectacular once they are finished. The hotel is beautiful and in a wonderful location.Genuine Hotels.com guest review
They are currently renovating, but the room and furniture were really old. Bed was comfortable and sheets clean. Only one block from the Riverwalk and three from the Alamo, so good location. We will probably try a different hotel the next time.Genuine Hotels.com guest review
"Can't wait until the renovation is done"
Beautiful lobby, the rooms are comfortable and it's close to a lot of entertainment on Houston St. However, it was being renovated while I was there and it smelled of paint.Genuine Hotels.com guest review
"Great historical hotel"
Lived the rooms!!! Staff was friendly and helpful.. Only problem is there are no vending machines. But they give you cheap sodas and water at the front desk no snack!!! The hotel has great food you can order up though!!!!Genuine Hotels.com guest review
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