Hotel was super clean, room was spacious and staff were helpful!! We'd go back in a heartbeat!!!!Genuine Hotels.com guest review
"Excellent in every way"
Met my expectations above and beyond. From the staff to the service at a great price.Genuine Expedia guest review
Location was perfect, 3 minute walk to Quincy Market or aquarium. 10 minute walk to Boston Common. Hotel was very clean and comfortable.Genuine Hotels.com guest review
"Convenient to financial district"
The hotel was nice, the King room was clean and large enough for two to stay comfortably, and the staff was always attentive and pleasant. We enjoyed our stay -- but due to the weather, did not get out and see sights in the area. We would definitely stay here again and recommend it to others. It's close to Faneuil Hall Marketplace, restaurants, Freedom […] Trail and, in good weather, T stop at Old State House. Read moreGenuine Hotels.com guest review
The hotel staff was so nice and accommodating! The hotel was in a great location! Our room was amazing and comfortable! Cant wait to come back!Genuine Hotels.com guest review
When we booked we were guaranteed connecting rooms. When we arrived were told they don't guarantee that. I gave them the name of the employee who told us. We registered at 11:30 and we told we could bring our luggage up to one of the rooms and the second room would be ready at 3, the regular check in time. When we went back at 4:30 we were told our […] room was not ready because it hadn't been cleaned yet and would be ready at 5. we were paying from 3 on. I did tell them that was not acceptable as we had three children and two more adults waiting to check in. It was only after saying this that a manager came and got us new rooms that were connected-what we originally asked for and were told wasn't available. Read moreGenuine Expedia guest review
I enjoyed my stay and got a great rate. Good location, close to a lot of bars, pubs, restaurants and short walk to Quincy Market area and harbor. About a ten minute walk to South Station public transportation hub so although not right on top of a T-Stop like some hotels, still able to get everywhere easily. Staff was friendly, room was clean. Only critique […] would be that my view from my 12th floor room looked directly at another building. Read moreGenuine Hotels.com guest review
"Central and great place to stay"
Enjoyed our stay. Hotel was an easy commute for entertainment, food and shopping. Room was clean and comfortable. Staff was attentive and helpful.Genuine Hotels.com guest review
"Lots of great places to eat, great town!"
My Experience at the Hilton I called and asked several questions: Breakfast was to be included in the price of the Hotel $200 a night. ( Expedia $155 a night ) But they forgot to mentioned that its just cereal, eggs not incl! I was charged $50, I was in hurry, so I signed the bill, charged it to my room and left without saying a word. A few days later […] I spoke with the manager of the hotel, I explained what happened and without hesitation his responsive was " Sorry, I'll take care of that right away" and that was it...The next thing I knew I had some very nice chocolates in my room and letter of apology and an invoice showing that if was all taken care of. The staff was right on! Everyone was focused on guest service. I would stay there again. Oh and by the way, your just a minute or two from Fanuiel Hall and tons of the most breathtaking history of our country. This is a top notch hotel, and yes I travel often and consider myself an expert in hotel guest service. To every employee at the Hilton thank you. PS. To doorman Ed, North Town had great Italian just like you said, thanks. My girlfriend and I had a great time there. Best Regards, Director of Marketing B. Barrett Read moreGenuine Expedia guest review
"Nice and Relaxing"
Nice Room, very confortable. The gym was good as well. Went for a weekend to relax and had a nice time.Genuine Expedia guest review
Hotel was conveniently located for the sights on the Freedom Trail. Valet parking was courteous and quick.Genuine Hotels.com guest review
"Nice Hotel for the Boston Celtics game"
We had a great time and everybody was really nice and would definitely come back to stay there!Genuine Expedia guest review
"In the center"
one issue but a prettly big one is having to pay for Internet in my room. Anytime I needed internet I went downstairs. This would probably stop me from returning I can get free WiFi in the pub next door should stand to reason that I would get it when paying to dollar for a room.Genuine Hotels.com guest review
"It's a nice hotel in a great location"
I'd recommend this to my friendsGenuine Hotels.com guest review
"Hotel perfectly located"
I was spent four days in Boston and was glad I chose this hotel. It was perfectly located, close to major areas of interest to tourists like me. The room was confortable enough and clean. A Great number of excellent restaurants were within a walking distance. I recommend this hotel highly.Genuine Expedia guest review
"Wonderful staff, wonderful room!"
My husband and I stayed here over a long weekend with our two small children. Travelling with little people can be a challenge, but the staff at the Hilton went out of their way to make sure our stay was perfect! From the friendly bellmen taking care of all of our bags, to the concierge who informed us it was drizzling as we were getting ready to head […] out and offered us an umbrella to use, to the house keeping staff of whom quickly and quietly finished up our room when we surprised her coming back earlier than expected for naps. The room was spacious and clean, we couldn't have been happier with our choice. Read moreGenuine Expedia guest review
"Comfortable beds & great staff!"
Location was great. Front desk staff wasn't exceptional but the Service staff was incredibly helpful and friendly! Valet parking is $45 a night which we felt was high considering we paid $185 a night. Beds were very comfortable but the sheets gave us a "rug burn" on our elbows from just moving around after 3 nights. I would stay again as long as we […] didn't have a car with us. Read moreGenuine Hotels.com guest review
"Close to Fanueil Hall"
Hotel was very clean and modern. Staff was very accommodating and helpful.Genuine Expedia guest review
Disappointing that it was not disclosed about the $45 valet fee when booking the room.Genuine Hotels.com guest review
Great hotel.Genuine Hotels.com guest review
Early check in , late check out , great loc , great staff great hotelGenuine Hotels.com guest review
"Great night away"
Hotel was perfectly located for Faneuil Hall areaGenuine Hotels.com guest review
"Excellent Location for a girls' weekend!"
The hotel was amazing. We got a good deal and the location of the hotel is just perfect! We decided to come again in the summer! Lots to do around the neighborhood.Genuine Hotels.com guest review
"Great location, bad experience"
Woken at 4am by a mysterious wake up call. When I fell back to sleep, heard slamming metal doors. The rooms were comfortable and nice, but if the doors aren't sound dampened, useless.Genuine Hotels.com guest review
We arrived at boston on 11:00 PM. Hilton is very closed to Greyhound lines, just 10 mins walk. After we arrived at lobby, the staff told us they upgraded our room for free. That's really cool. The new room is so big and there're a living room and bedroom. Every room has a big TV. I really love this place.Genuine Expedia guest review
"Great hotel, skip the room service"
This hotel was in a great location, very clean and the shower was amazing. The restaurant/bar downstairs was excellent; however, I would not recommend ordering room service as the breakfast we ordered seemed like it came right off the buffet downstairs.Genuine Hotels.com guest review
"Sense of Elegance"
I stayed with my granddaugther. It was perfect!Location was great, Staff was friendly and accomadatingGenuine Hotels.com guest review
The room was beautiful everything was perfect. They were very accommodating . Highly recommend room service, the food was incredible!Genuine Expedia guest review
"First stay in hotel"
Smaller room than expected, but very comfortable and cozy. Service was polite and accommodating.Genuine Expedia guest review
"close to all"
great location...but most of all impressed with the staff.Especially the overnight supervisor.so help ful and kind.Genuine Hotels.com guest review
"Nice hotel, friendly staff, close to Faneuil hall"
Friendly staff, great price for the location. Close to aquarium, Faneuil hall, and to the T.Genuine Expedia guest review
Hotel was within walking distance to the aquarium, TD Gardens and many restaurants. Hotel room was spacious and quite on the 15 floor. Beware there is a $45 per night parking fee it might be better to check out other parking options.Genuine Hotels.com guest review
"Birthday Night In The City"
I was heading to a nightclub in Boston for my birthday celebration. This was one of the closest hotels and had one of the best ratings. It lived up to the high star rating for sure because it is a great, clean, accommodating hotel with a great staff.Genuine Expedia guest review
Workman were doing loud work outside our room early in the morning.Genuine Expedia guest review
"Great quality and location"
This hotel has an excellent location as it is within walking distance to so many great places. The quality of the hotel was very good considering what I paid to stay there. The staff was very courteous and the bar attached to the hotel is excellent. The weight room facility is very good (although it is located in the basement) and has a good selection […] of equipment and dumbbells. The beds are SUPER comfortable and they did not feel like a traditional hotel mattress at all. We were about a mile away from the TD Garden and were able to catch a great Boston Celtics game. Read moreGenuine Expedia guest review
"Very nice and comfortable"
Nice staff, great room and location. Only downfall, no iPod Dock and no free wireless.Genuine Expedia guest review
We only stayed for one night, but it had everything we needed in a perfect location. Plenty of room in one room for a family with 2 teenagers! Food is expensive, but ;lots of other options in the neighborhood.Would definitely come back!Genuine Hotels.com guest review
In town on business, everything great with the hotel including location.Genuine Hotels.com guest review
Large sized room, beautiful floor to ceiling windows with nice view. The staff is very friendly and very helpful.Genuine Hotels.com guest review
"Comfortable, Luxurious and Close to Everything"
I like this hotel. It's very clean. Very comfortable. I could crack my window to get fresh air. I could walk everywhere I needed to go. And, the buffet breakfast in the morning had everything I needed for a great start to my day - eggs, oatmeal, fruit, and coffee. Perfect. And, the staff members were all responsive and kind. I enjoyed myself.Genuine Expedia guest review
Excellent location, front desk staff very helpful. Except for a used dirty glass in my room, I thought the hotel was great.Genuine Hotels.com guest review
"Great hotel, close to everything"
Amazing room, so comfortable, neat and clean. Friendly staffGenuine Expedia guest review
"No Free Wi-Fi"
Was shocked to arrive and find a $17/day Wi-Fi fee. Not happy!Genuine Hotels.com guest review
"New Years Eve. new years eve."
Hotel staff provided a very secure setting during a very busy time which made our stay a quiet one. Staff were helpful with directions to the Boston Garden. The room and bath were very clean and comfortable. The hotel is very convenient to Quincy Market, The Garden and the North End and the Waterfront. A good pic!Genuine Expedia guest review
The couch pull out was broken, both television remotes were broken. I attempted to call the front desk to get a new remote no one answered. The management staff was quite rude about noise complaints. I saw the occupants from both rooms that I shared a wall with and politely apologized about the noise and that I would be leaving shortly. Their response […] was that they could not hear anything from my room. Read moreGenuine Expedia guest review
"Disappointed with the cleanliness"
There was mold in the bathroom, the shower water was very difficult to turn on and there was a dirty towel in the bathroom. I was disappointed as I thought for a Hilton it would be cleaner.Genuine Hotels.com guest review
"Excellent hotel with great service in downtown BOS"
This hotel - while not actually at Faneuil Hall (it's about a 5 minute walk) - is a great central Boston hotel with access to great parts of the city. The staff is very helpful, service is great, and it's very close to the Children's Museum and Aquarium, both of which were essential to family enjoyment while I was in Boston for business. The room service […] does not have a kid's menu, but they were accommodating to our requests for fish and chips, although the prices for things like WiFi and Room Service, like other downtown large hotels, is high. However, the service can't be beat - we even had a complaint about the smell from some renovation works going on in the hotel and they gave us another room without batting an eyelid. Read moreGenuine Expedia guest review
"a great place to stay!"
Had a great time. room was spacious and very clean.Genuine Hotels.com guest review
"Excellent location and hotel."
Girls weekend in Boston! Great location and the staff was so accomodating. Will definately recommend this hotel. It was within walking distance to everything even in the "wintery conditions" we experienced in December.Genuine Expedia guest review
This hotel is in a great location, just moments away from Quincy Market and Boston Commons, as well as stores such as Macy's. We walked everywhere we wanted to go. Our room was rather small but that was not a concern as we were only staying one night just to sleep.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )