All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
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89 Broad St, Boston, MA, 02110, United States of America, ‏‎855-239-9397
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 798 reviews)

  • Wellness
    Great wellness & sports facilities
  • Location
    Great location
  • Service
    Fantastic service
  • Bar
    Bar is awesome
  • Breakfast
    Bad breakfast
  • WiFi
    Bad internet service
3.0 / 5Good
"Unfriendly desk staff. Great doormen and location"
The hotel location was great as was the hotel restsurant,Nix. However, when I checked in, they gave me a room for handicapped people. Now if I was in a wheelchair, I might have appreciated the closet bar at 3 feet. When I called down to ask for a room where I could hang my dresses without dragging them on the ground, they were not very quick to offer a new room. When I had problems with the printer to print my boarding pass, the guy at registration looked at me as if I asked him to kill a cat. The bathroom grout was moldly and the wallpaper was peeling.
Genuine Hotels.com guest review
7 night business trip Sep 4, 2015
Rebecca
US
4.0 / 5Excellent
"Great location"
Hotel was in an excellent location. Very convenient to Quincy Market. Hotel was very quiet so we could actually get some sleep in the mornings. Concierge was excellent. One drawback was that our room was not ready at the time of our check in at 3PM.
Genuine Expedia guest review
Other trip Sep 9, 2015
A Traveler
US
4.0 / 5Excellent
"Our Stay at Hilton Boston"
Great location. It's a short walk to Quincy Market and lots of great restaurants. The hotel is nice with clean, updated rooms and a trendy restaurant/bar in the hotel lobby. Our only complaint was that a tray of room service food was left in the hallway for 12+ hours. That was pretty gross to look at every time we passed it. Other than that, I recommend this hotel.
Genuine Hotels.com guest review
1 night romance trip Sep 6, 2015
James
US
4.0 / 5Excellent
"Beautiful old hotel near many sights in Bostson"
We booked the hotel through a website and were very pleased overall. We got there from the airport about an hour before regular check in time but were checked in without any mention of being early. Everyone at the hotel was very helpful and friendly, from the bellhop, to the Concierge, to the desk staff.
Genuine Expedia guest review
Other trip Sep 8, 2015
Grammie
US
5.0 / 5Outstanding
"Safe & great location; affordable weekend rates"
Weekend rates for hotels and parking (in other lots, not at hotel) are so much cheaper than weekday. I'm glad we went on the weekend to be able to afford this hotel. I've stayed in Hiltons before and find them to be very comfortable overall. Except for the pillows, which are super smushy. I'm a side-sleeper and prefer firm pillows. This location is safe and just blocks away from Quincy Market, the North End, Haymarket, and at about the mid-way point on the Freedom Trail. The staff was friendly and helpful. The room had 2 free bottles of water, which were restocked every day. The only downside: our side of the hotel was across the street from a hip-hop dance club (Fri & Sat nights); my friend is a light sleeper and the booming bass kept her up until 2:35am. I didn't hear a thing. The next day we spoke to the front desk about it and he gave her complimentary ear plugs. She slept better the 2nd night. The weather during our stay was absolutely beautiful, so we walked everywhere; only taking the T to Harvard & back. It was a girls weekend filled with lots of sight seeing. FYI: I parked at the International Parking Garage, which is 3 blocks away from the hotel; their rates are significantly cheaper than the hotel's.
Genuine Expedia guest review
Other trip Sep 7, 2015
Kim
US
5.0 / 5Outstanding
"Great location!"
Great hotel. Service was excellent. Location was the best. Can walk to everything. One bedroom was perfect for us.
Genuine Hotels.com guest review
3 night family trip Aug 24, 2015
Nicholas
US
5.0 / 5Outstanding
"Top notch"
Great stay. Everyone was top notch.
Genuine Hotels.com guest review
1 night trip with friends Aug 30, 2015
sherri
US
4.0 / 5Excellent
"Anniversary get away"
Perfect location. Close to great restaurants and attractions. Room was warm even though we turned a/c as cool as possible. Bed was a little too soft for us. Staff were great.
Genuine Hotels.com guest review
1 night romance trip Aug 29, 2015
Joyce
US
5.0 / 5Outstanding
"Loved our stay!"
Our stay was wonderful.. We stayed here for two nights on our first trip to Boston. We were in walking distance to everywhere we need to go. But beware, parking is expensive!
Genuine Hotels.com guest review
2 night romance trip Aug 20, 2015
Ronnie
US
5.0 / 5Outstanding
We stayed in the middle of summer as a family of four on the quest of some Boston historic venues. We were greeted by a least 4 members of the staff upon our arrival, with offers for help with our bags and in any other way that we would need. Every question we had was answered in a timely manner with a helpful and gracious response. Best of all was the Valet and Concierge personnel, who went out of their way to make our stay spectacular.
Genuine Hotels.com guest review
1 night family trip Aug 25, 2015
Jessica
US
5.0 / 5Outstanding
last minute getaway to the city with a friend. Excellent accommodations!
Genuine Hotels.com guest review
1 night trip with friends Aug 22, 2015
sharon
US
3.0 / 5Good
"Nice hotel, location is great"
Only issue was the shower. There was no tub, and anytime you used the shower the entire bathroom flooded
Genuine Expedia guest review
Other trip Aug 25, 2015
A Traveler
US
3.0 / 5Good
"Rough start...got better"
We arrived after midnight and were told the hotel was oversold and they did not have the room available that we had booked and paid for a month in advance. They were willing to move us the next day, and offered us free internet and continental breakfast. (Both insufficient in my opinion. We were there to celebrate my husband's 40th so did not need internet, and really a free continental breakfast. I can get a bagel for $2 at Starbucks.) We did speak to the manager the next day who upgraded us to a nicer room and offered us full breakfast.
Genuine Expedia guest review
Other trip Aug 24, 2015
Allison
US
4.0 / 5Excellent
"Nice location!"
It was difficult to find the hotel due to work construction that covered the front of the hotel. A sign would have helped. We stayed in a room set up for disabled guests which was fine. The only issue was the water (significant amt.) from the shower flowing into the bathroom. The hotel was clean, comfortable & secure.
Genuine Expedia guest review
Other trip Aug 23, 2015
B.B.
US
5.0 / 5Outstanding
We stay here every time we visit Boston. The location is great, with easy access to so many places to see. It's very clean and the staff are friendly and helpful.
Genuine Hotels.com guest review
2 night romance trip Aug 15, 2015
Natalie R
US
5.0 / 5Outstanding
"Nice but don't overpay"
Great location, room was comfortable (no view) and had everything we needed. Avoid the pricey hotel bar and walk across the street to one of the many other spots avail. As others have stated no free wifi which is just annoying In 2015, hotel staff indifferent.
Genuine Hotels.com guest review
2 night romance trip Aug 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Will stay here again"
Doormen were awesome! Very friendly and helpful. Great location as well. Walking distance to plenty of night life and short can ride to historical attractions.
Genuine Hotels.com guest review
2 night family trip Aug 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Comfortable hotel"
Comfortable hotel in convenient location.
Genuine Hotels.com guest review
2 night romance trip Aug 14, 2015
Nancy
US
5.0 / 5Outstanding
"Lovely historic hotel in Financial District"
The hotel is very clean and comfortable. We were in Boston visiting family and the hotel location is convenient for the visit.
Genuine Expedia guest review
Other trip Aug 18, 2015
Robert
US
5.0 / 5Outstanding
"Family stay in Boston"
Great hotel and location. Room was clean and comfortable. Staff was professional. Workout facilities were fine. Would recommend staying at.
Genuine Hotels.com guest review
4 night family trip Aug 10, 2015
Joseph
US
5.0 / 5Outstanding
"Downtown Boston Gem"
2 day getaway to new England. This was a good location, near to Faneuil Hall and the North End. People were helpful and hotel met expectations for a Hilton Hotel in Boston. Very clean and comfortable.
Genuine Hotels.com guest review
2 night romance trip Aug 8, 2015
Michael
US
5.0 / 5Outstanding
"hilton made it comfortable and easy"
birthday celebration for friend at long wharf. couldnt ask for better service and accomodations.
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
philip
US
5.0 / 5Outstanding
perfect spot for a weekend with friends...we were able to walk everywhere. Will definitely book here again.
Genuine Hotels.com guest review
2 night trip with friends Aug 7, 2015
Diane
US
5.0 / 5Outstanding
"Great location"
Loved the location and the staff was very friendly. I would stay at this Hilton again.
Genuine Hotels.com guest review
2 night family trip Aug 7, 2015
Maria O
US
5.0 / 5Outstanding
"Giving it a five with a couple reservations"
Location, staff, and cleanliness was top notch. I wish there was free wifi in the rooms and breakfast seemed pricey. I ended up checking out earlier than necessary so I could work and have breakfast at a nearby coffee shop.
Genuine Expedia guest review
Other trip Aug 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
The hotel location was fantastic. Five minute walking distance to Faneuil Hall and Quincy Market. Caitlyn at the front desk was wonderful! She upgraded us and suggested a great pub to get lobster rolls. They had a coffee maker in the room which was nice to have a cup in the morning before stepping out the door. We did not eat in restaurant and did not get wi-fi. Parking was expensive per night. When we visit Boston again, we'd definitely stay at Hilton again!
Genuine Hotels.com guest review
3 night family trip Jul 28, 2015
Rhonda
US
5.0 / 5Outstanding
"Great hotel in a centralized location"
Booked this hotel for a bachelorette weekend. I would definitely stay here again.
Genuine Expedia guest review
Other trip Aug 10, 2015
A Traveler
US
5.0 / 5Outstanding
Second time staying. Traveled with 2 adults 2 children ages 6 & 2. Rooms were great!!! Staff extremely accomidating. A little thrown off that WIFI service was not included/free and had to pay for it. That is the only minor complaint. Otherwise GREAT STAY!!
Genuine Hotels.com guest review
2 night family trip Aug 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Love Boston"
Just one night to see James Taylor at Fenway
Genuine Hotels.com guest review
1 night family trip Aug 6, 2015
A Traveler
US
4.0 / 5Excellent
"Sleeping on Clouds"
My boyfriend and I had a great time at the Hilton. We stayed for two nights. The room was small but so well laid out that it was comfortable, the bed was like sleeping on clouds, and the bathroom was well stocked with good products (although the shower curtain was a little useless). It was also right down the street from Faneuil Hall, so there was plenty to do within walking distance. (The little conveneince store right across the street has amazing breakfast sandwiches!) Two things happened that kept this from a perfect stay: When we got there we realized there wasn't any onsite parking, which should have been obvious because it's Boston, but it was something that had slipped our minds being from the middle of nowhere. We parked a block down the street in a garage, and for a Friday-Sunday stay that cost us about $75. When we got to our room I went to put leftovers from our lunch away, and realized that the mini-fridge hadn't been cleaned out, and the cheesecake factory that was left in there smelled pretty grotesque. Luckily we were just dropping our things and then heading right out, so we just stopped by the desk and told them. They took care of it right away, and by the time we got back the fridge had been clean, and the smell had dispersed. Besides those two things, our stay was awesome, and we would certainly book here again!
Genuine Hotels.com guest review
2 night romance trip Jul 31, 2015
Chelsea
US
5.0 / 5Outstanding
"Great central location to all sites"
They were able to accommodate an early check in and late checkout. Overall, just a great stay/location for our first trip to Boston.
Genuine Expedia guest review
Other trip Aug 7, 2015
A Traveler
US
5.0 / 5Outstanding
Doorman was professional. Located in very convenient area for airport, Quncy Market, Aquarium and other pleasures.
Genuine Expedia guest review
Other trip Aug 6, 2015
A Traveler
US
5.0 / 5Outstanding
everyone was super friendly and helpful. We had a corner room with lots ofwindows
Genuine Expedia guest review
Other trip Aug 6, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel close to waterfront of Boston"
Beautiful hotel, friendly staff and great location! Surrounded by Irish pubs and minutes from the waterfront and Fanueil Hall. Hotel also takes security seriously!
Genuine Expedia guest review
Other trip Aug 5, 2015
A Traveler
US
3.0 / 5Good
"Moldy bath"
In Boston with family. Bathroom had mold from soap dish to edge of tub. Bedroom nice and comfortable
Genuine Hotels.com guest review
3 night family trip Jul 31, 2015
joanne
US
5.0 / 5Outstanding
"Father & Daughter Vacation"
Was just for one night but I REALLY appreciated being upgraded to a better room.
Genuine Hotels.com guest review
1 night family trip Aug 2, 2015
David W
US
4.0 / 5Excellent
We had a great visit. However there was construction to the facade going on and scaffolding covering the entrance. The room was clean and nice but the bath tub was looked worn and had some scratches. The location was wonderful and the staff was top notch.
Genuine Hotels.com guest review
1 night romance trip Aug 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Comicon 2015"
Had a great time. The room was a great vslue.
Genuine Hotels.com guest review
2 night trip with friends Jul 31, 2015
Kenneth
US
5.0 / 5Outstanding
"Where you WANT to be in Boston."
This is the 2nd time I have stayed at Hilton, Downtown Boston. The hotel is in the perfect location for seeing and doing anything in the area. It is just a 10 minute walk to Quincy Market, the Aquarium, or the Waterfront. The hotel is quiet, comfortable, and clean, and the staff is very friendly.
Genuine Expedia guest review
Other trip Aug 3, 2015
Tyler
US
4.0 / 5Excellent
"Close to a lot of places"
A very nice hotel ,close to everything ,if you love to just walk downtown,learn about history ,love to shop and great for all foodies.everything is here in downtown.thenjotel is clean ,the staff is friendly and helpful .
Genuine Expedia guest review
Other trip Aug 2, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent Boston location"
Valet parking is a problem and needs to be more efficient
Genuine Hotels.com guest review
1 night business trip Jul 30, 2015
Christopher
US
5.0 / 5Outstanding
"In town for WEDDING"
Our stay was terrific. Quite at night...great service in the day...perfect. Staff very knowledgeable about local surroundings such as places to eat or visit.
Genuine Hotels.com guest review
3 night family trip Jul 24, 2015
A Traveler
US
4.0 / 5Excellent
"Convenient location for the value."
This hotel was very conveniently located and the room was very spacious & comfortable.
Genuine Expedia guest review
Other trip Jul 27, 2015
Mike
US
4.0 / 5Excellent
Hotel and staff were very satisfactory. Great location. Very clean.
Genuine Expedia guest review
Other trip Jul 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Great staff and locations"
We enjoyed our stay and the staff was always helpful making arrangements and giving suggestions for where to eat. The hotel was walking distance to many activities and sites.
Genuine Hotels.com guest review
4 night romance trip Jul 18, 2015
James
US
5.0 / 5Outstanding
"Hotel was comfortable, staff was terrific"
My 13-year-old grandson and I enjoyed everything about the hotel. The Government Center T stop was closed, but we could walk to the Park Street station in 10 minutes. The concierges directed us to terrific restaurants with well-priced menus. The location was exactly what we wanted. All in all, a great experience.
Genuine Expedia guest review
Other trip Jul 22, 2015
Ann
US
5.0 / 5Outstanding
"Great stay!"
We couldn't have picked a better hotel! The staff was friendly and wonderful, the room was well appointed and the location was perfect. We walked almost everywhere we went during our 4 days in Boston.
Genuine Expedia guest review
Other trip Jul 21, 2015
Suzy
US
4.0 / 5Excellent
"good location near harbor and Fanuel Hall"
very helpful staff, nice bar, comfortable and spacious room with a great location
Genuine Expedia guest review
Other trip Jul 18, 2015
Joe
US
5.0 / 5Outstanding
"Sincere Customer Service"
The guys that work at the Bell desk have infectious positive attitudes and are to be commended.
Genuine Hotels.com guest review
1 night business trip Jul 9, 2015
Brandon
US
4.0 / 5Excellent
"Nice hotel, but bad experience"
We were given a handicap room with a shower that was level with floor. My daughter was the first to shower, floor flooded because drain clogged. Elec outlet in bathroom did not work. We did not want to change rooms for short stay, asked front desk to remedy problem. Later that day repairs were not completed, needed to ask again. The hotel was comfortable, clean, had great location. The hotel restaurant was nice, food delicious, children eat buffet for free.
Genuine Hotels.com guest review
3 night family trip Jul 9, 2015
A Traveler
US
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