Wyndham Chicago - Chicago 41.89364, -87.62275

We had a wonderful, romantic get a way weekend in Chicago and the best part was the hotel. The Wyndham Chicago exceeded our expectations and was a wonderful, quiet retreat. We could relax and hide from all the bustle of holiday shoppers. Exceptional concierge services-so helpful and friendly.

After reading other posts about the sirens from the hospital, I requested a room as far away as possible. We ended up on the 12th floor. While I could still hear the sirens, they didn't wake me. Beds were very comfortable. The tub drain ran slowly, but when I reported it to the front desk, it was promptly fixed. The bar was understaffed, and we couldn't get anyone to wait on us. Finally got a coffee which cost $3.50. No refills because they were busy. Had a drink at a restaurant and then ordered the same drink at the hotel for twice the money. Don't go to the bar! The concierge recommended Bice, an Italian restaurant around the corner. We had an excellent, though expensive, dinner. I like the central location one block from Michigan Ave. I would gladly return here.

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The hotel was great the parking was expensive.

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The hotel room was rather stark for the price paid.

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The Good: - Very close - walking distance - to practically all attractions. Anything else is a $4-8 taxi ride. Very tourist/visitor-friendly and accomodating location - Elevators wait at the bottom floor. Fast to get to your room - Not very crowded. Good insulation - Clean bathroom and room. Scent is a bit strange, but not a bad thing - VERY good staff. Concierge greets you as you walk through hallways. The staff tends to go out of their way to help you. - Well lit, but most fixtures to be turned on by hand (not by switch) - Restaurant connected into hotel - Herman Miller Aeron chairs in the room - Bellboys help call the taxis for you and unload when you arrive - Very nice lobby waiting area with white grand piano The Bad: - Certain amenities are dated (CD alarm clock, TV, etc) but work just fine - Digital thermostat looks nice but is a bit slow. Over time the room heated Notes: - Note that the lobby is on the second floor. You can take a swanky staircase or a giant elevator. - Connected to some Board of Surgeons building.

Centrally located helpful staff nice room. I slept like a dream in their kind size bed. Only complaint,they need a better work out room,possibly with a multi unit universal pc. and less cardio pc's. Otherwise it was a wonderful four day stay. Places to eat that they suggested were very good. Especially the thai place called the Star of Siam.

The Wyndam Chicago is a wonderful hotel. If most of your activity is shopping or site seeing downtown, you will really enjoy the convenience of the location.

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We were looking for an upscale hotel downtown. Wyndam was a great choice. Very clean, good location.

This is a very nice hotel only 1 block off Michigan Ave and withing walking distance of water tower plaza. Pool was a little small if many people show up to use it at once.

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They hotel was perfectly located a block off of Michigan Ave. and a close walk to Northwestern Campus. It was beautiful and clean. The beds were VERY comfortable. Would highly suggest it and will definitely stay there again.

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I was in town one night for business. While I was not in my room long, it was very spacious for the price I paid. The workout room was a bit crowded.

A very sharp hotel, wonderful hotel staff. My only problem was my prescription glasses were taken from my car after I valeted it. The hotel is not responsible for taken items and the valet responded to the complaint: not our problem, but we'll look around for them. Thanks alot. If I wanted someone to rifle through my car looking for valuables I would have left it unlocked on the street. Needless to say, the drive home was interesting since my glasses would have helped me see the road. The hotel itself couldn't have been better, but I wouldn't leave a thing in the car because you never know who might have your same prescription.

Excellant Hotel

Perfect part of town, plus the hotel and people were very nice.

We were very pleased with this hotel. It was my daughter's birthday and we were visiting American Girl store and the hotel staff did an amazing job of making my daughter feel very special. The staff was friendly and the location was perfect for all things on Michigan Avenue. The pool area was very clean. I would recommend this hotel for families anytime.

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The location to Michigan Avenue, shopping, restaurants and the train were great. The staff was terrific and helpful. It was easy access from the airport via the EL. Would definitely stay there again especially at the price.

Fun time. Use the hotel for biz and fun. Only criticism is i don't think the pool is heated (so my 2 year old couldn't swim as long as she wanted to). I'll go back. Cool joint.

Nice room for the money, loved the location

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Great location 1 Block from Michigan Av. Restaurants & shopping are within walking distance. Timothy O'Tooles Pub is a Chicago Tradition.(great) Down Pillows & Pillow Top Mattress were wonderfull. Frendly and courteous staff.

Booked stay with Wyndam for a Birthday surprise for my wife and did we get a surprise. When checking in I asked for a room upgrade if available and to be put on the quiet side of the hotel since one side does face a Major Hospital. We were a little early so we checked our bags and done some walking. Once we returned we entered our room to find we had been upgraded to a, what I must call a suite, a huge room,great bathroom,and most of all very quiet. Very happy and pleased with the stay. And the other reviews were correct in their description of Russell at the consierge desk. Very helpful and friendly guy. Took care of getting my southwest boarding passes. Wish we had a little more time. CTA orange line from Midway is the best bargain in chicago!!!!

The beds/pillows were very uncomfortable. The staff was amazing and it was an excellent location!

Wonderful staff and a great place to stay!!

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I was told my reservation was only a 'request'. It took the manager to get me the room I reserved. Beware ot this hotel.

The staff at the Wyndham hotel is incredible. The rooms are comfortable, they could use some updating. Great room and location for the money. They have the best concierges I've ever had the pleasure of meeting. The concierges at the Wyndham more than made up for anything lacking in the hotel. Thank you Wyndham staff!

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As a business traveler and business owner, I take pride in servicing my clients and understand the importance of providing a strong level of service. I might be able to provide a great service, but by not doing it in a timely mannor or showing a strong sense of customer service, I would lose many of my clients. This hotel was very nice, clean and very under staffed. The staff that was working was kind, but the poor people that work there do not have the tools to reach their potential. The property is obviously managed lean on payroll and should not demand the price with Holiday Inn Service.

Could not ask for a better price for the hotel and location the for all the shopping we did.

Great location, clean, and very friendly staff. Only complaint was the shower didn't drain very well. But, would definitely stay at this Wyndham again.

I love this hotel.

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Wyndham conducted themselves in a manner that made me feel that they wanted my business. I booked the room through hotel.com and shortly thereafter realized I needed to make a change. Wyndham worked with their partner to help me. This sort of cooperation with an online booking partner is atypical in my experience and indicative of a commitment to customer satisfaction. Sure, a tough economy may have contributed, but I felt that both Hotels.com and Wyndham were sincere in their desire to help me. I also arrived well in advance of posted check-in time to drop off articles I did not wish to carry to meetings. I received a warm reception and they checked me in early to a room that was ready - at 6:00 AM.

Stayed at this hotel many times with all good experiences. My only complaint is the internet cost $10.95 per day.

The hotel is across the street from the Northwestern Medical Center & there were ambulances coming in all night long. I am a sound sleeper so it didn't bother me too much, but I did wake up earlier than I planned.

Our first time staying at the Wyndham Chicago and using hotels.com, too. The room we were in was much nicer that rooms we have paid over $200.00 to stay in. We felt very safe walking around in the neighborhood late at night. Things exceeded our expectations. We will definately return!

Amazing location! Concierge service was wonderful!