Extended Stay Deluxe Orlando - Convention Center - Pointe - Orlando

I love to stay in quality hotels and this one was definitely better than some of the ones I paid twice for....GREAT!!! Will definitely be back!

Genuine Hotels.com guest review

This hotel is really close to universal and idrive, so many resturant around it, Ripleys believe it or not, friendlys, sleuths mystery dinner, wet and wild all literally 5 min down the street. Nice area. Rooms are okay they have kitchenettes which is nice, a little old and outdated but they do have a flat screen which is nice, continental breakfast […] is decent, they have cereal, toast, bagels, mini muffins, coffee and juice. Always reasonably priced ! Read more

Genuine Hotels.com guest review

We were happy with the room size but were told when made the reservation that the pull out sofa was a queen. It was a full. Made it tough to fit 3 kids. Nice to have sink table microwave and fridge. Signs of serious wear on cupboards and bathroom. Breakfast was included but nasty. Other than the fresh fruit the rest was pretty stale and no syrup for […] French toast and waffles? Lastly the pool was heated so we could use it despite the cooler weather but the chemicals in the hot tub destroyed our brand new suits within a half hour and tarnished a silver ring beyond recognition. Staff was very friendly and professional. Read more

Genuine Hotels.com guest review

Great service nice clean rooms overall great stay

Genuine Hotels.com guest review

Room looked very old and worn. Everything from counter tops to linens were yellowed with use and age. People in parking lot talking until midnight preventing sleep. Upon check out - desk clerk was folding linens at front counter and I apparently interrupted his trip to the back for a soda. Won't stay at this location again.

Genuine Hotels.com guest review

The rooms and furnishings were quite nice. Room and bath were exceptionally clean. I would stay here again whenever in the area

Genuine Hotels.com guest review

Staff was very friendly & helpful. Great customer service.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We enjoyed our stay. The room was very nice and large with kitchenette include for reasonable price. Only problem we had is that we did not know there was a pet fee until we actually got to the hotel. We had requested a pet friendly hotel.

Genuine Hotels.com guest review

Overall good, rug in rooms need replacing also hot water in the morning takes forever to get started

Genuine Expedia guest review

booking and checck -in were easy and problem free.the hotel has a great location,5 minute walk to international drive where there is ample shopping and entertainment.the hotel is surrounded by parking and other hotels so there is not much landsscaping but it is still well maintained.the buffet breakfast is good and timely restocked.rooms were fairly […] large and comfortable.six adults stayed in two adjoining rooms.staff was courteous and friendly.in some areas the carpet could use updating but the rooms were clean.i would surely recommend this hotel to anyone especially familys or small groups. Read more

Genuine Expedia guest review

this hotel looks nice from the outside but it doesn't match the inside. old carpeting and bed sheets. loud noises at night. i just would not recommend this hotel on any day of the week. service was okay but the rooms are horrific.

Genuine Hotels.com guest review

I recently stayed here for three nights. Room was great - kitchenette and full-size refrigerator (with ice maker) was very handy. Breakfast was just so-so but good to get you going for the day. Beds were oh so comfy. Great location - lots of restaurants bars within walking distance.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I booked a king bed and received a queen bed other than that the room was fine.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel staff was friendly and accommodating. Great location in the I-Drive area and away from main traffic. Only down side was the limited breakfast, but great for the price. The breakfast was mainly waffles, french toast, fruit, cereal and muffins.

Genuine Expedia guest review

It's a so-so hotel. Large mini suite with basic kitchen. Works for a family on a tight budget. Main problem is that the air conditioning is of the window type, not central air. It was barely adequate on a cooler afternoon after it had rained. Any hotter and it would have been terrible. It's also very noisy - take ear-plugs.Friendly staff, lots of parking […] and good location. Read more

Genuine Hotels.com guest review

My only complain is about breakfast

Genuine Hotels.com guest review

we stayed 2 nights. It is everything you need; nice little kitchen, living space with sofa and kitchen table, 2 beds and pull out sofa. TV is on a swivel so you can watch from the sofa or the bed. The place was very clean and the staff friendly. Nice cont. breakfast. Close to all the attractions. Restaurants and shopping were nearby. Would stay there […] again. Read more

Genuine Expedia guest review

Stayed for a business trip. staff was friendly and helpful at checkin. Price was good, only a few minutes from convention center. Walking distance to great restaurants and a few places for family entertainment. Minature golf, Ripley's believe it or not, etc. There's a ton of great restaurants nearby. If I stay in Orlando again I will be staying her […] e. Read more

Genuine Hotels.com guest review

staff was not that friendly or wanting to help when needed

Genuine Hotels.com guest review

Went to business meeting came back AC broke someone fixed it. Went to dinner AC broke again. There was a prostitution bust in the room next to ours and had to switch rooms at 3am

Genuine Hotels.com guest review

I came home from a work event at the Convention Center at 11:30. The outlets in my room did not work which included my air conditioning!!! I immediately called the front desk who informed me he could do nothing at that time, but would send over the maintenance person first thing in the morning at 8 am. When I called the desk at 8 am, they had not heard […] of my problem. Horrible service!!! I finally left at 8:45 and checked out of the hotel. The problem had not yet been fixed and I had not seen anyone in my room!!! NEVER GO HERE!!! Read more

Genuine Expedia guest review

Excellent hotel, staff was very friendly and helpful. The room was large, very clean and comfortable. All items were well supplied, a very nice breakfast bar. Excellent value for the money. I would highly recommend this hotel for a night or a extended stay!

Genuine Hotels.com guest review

If you are looking for a nice place to stay without complication, quick check in and check out in the best spot of Orlando, have more thna 5 peoples + a dog (little) this is your place to stay. Free continental breakfast and more

Genuine Hotels.com guest review

Have some problems with appliances but they were fixed asap. Breakfast was very light and not much to select from for the price I did paid for the room. Internet was already included in the bill. Good location for my trip where I had to assist to the Orlando Convention Center.

Genuine Expedia guest review

This extended stay was really nice. The room was really clean. We will definitely stay here uagain

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed there 2 nights before cruise and one night after cruise. Room has everything you could want.very clean

Genuine Hotels.com guest review

Had only one person at the check-in counter and it took about 30 minutes to check in. Although, the staff seemed courteous when it got to work but the long delay was keeping a lot of guest frustrated. Not the ideal way to begin your vacation.

Genuine Expedia guest review

Horribly disappointed with breakfast ... Location was good

Genuine Hotels.com guest review

Had a nice stay there. Quite close to Universal attractions. Provided with free continental breakfast and it was good.

Genuine Hotels.com guest review

This hotel is in a great location. The rooms are spacious but the hotel is old and needs a facelift. My biggest issue was that I was in Orlando on business and the wireless wasn't working in my room. I made 2 phone calls to the tech support center that lasted a total of over 2 hours but they couldn't resolve the problem either. I was there for 11 days […] and everytime I had to access the internet I had to go to the lobby which wasn't very conveinent for work. Also, I had a very a early flight. When I asked the guy @ the front desk to call me a cab he called one of his buddies. It took him 30 minutes to get to the hotel to pick me up ad when he arrived he had another passanger in his van. When we got to the airport, he charged me $45. I gave him $60 and he said he didn't have change. If you need a can for early in the morning make sure you book it the night before and tell them who to book it with...don't let the front desk people call their friends. They are expensive and unreliable. Read more

Genuine Hotels.com guest review

I stayed at this hotel so I can have easy expressway access and the comfort level far exceeded my expectations. I plan to stay here again on my next Orlando Trip. It's convenient to shopping, dining and sites.

Genuine Hotels.com guest review

I was ok with the hotel because of the price that I got however when I got there I was informed that they had found a gas leak and there was not going to be any hot water the next morning.... When I checked in there was stuff in the room. and it was dirty... The breakfast was ok, but there was no where to sit. I ended up going to my room and eating […] by myself. Good things - it was convenient to the convention center and I didn't have to drive far. the staff was friendly and helped me out as much as they could have. IT has a full kitchen with dishes... Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Excellent location convenient to Universal, Sea World, etc. More than adequate accomodations, comfortable bed, clean room. The kitchen was nice. Pool and spa area was lovely, well-attended and clean. However, the TV was old and the picture was actually blurry. Tissues and toilet tissue were cheap quality. Breakfast was really lacking - not enough tables […] or chairs for any size group; no eggs, yogurt, fruit...but for extended stay purposes most people bring their own food supplies anyway, and there's a supermarket not too far away. Overall not a bad place to stay in Orlando. Read more

Genuine Hotels.com guest review

When considering this hotel you have to consider what is important to you. Does it have a pool, yes, smoking rooms, yes. The beds were a little hard for my comfort style, but not overwhelmingly so. The tv swiveled back and forth from the couch to the bed which was pretty cool, but there weren't a lot of channels. Who cares though, you're in Orlando! […] The most important thing about this hotel was its location. It was very close to theme parks, as well as fun night life. We walked to the IceBar Orlando, as well as to the Sleuth's Mystery Dinner Theater. The pool was small, but refreshing on a hot day. Had a blast! Read more

Genuine Hotels.com guest review

The room and bathroom wee smaller than anticipated. Flat screen TV and queen beds advertised but the TV was old school with limited channels and the beds were only full size. It was essentially just a big room with different areas. The kitchen was nice but the bathroom was extremely small to the point that it was difficult to get in and shut the door. […] The vanity area had only one sink. Closet space was nice however with two good sized closets. The hotel is older but well maintained. Pool area nice but very basic. Location was great...within 100 feet of IDrive and the IDrive trolly. The free breakfast was on the weak side with nowhere but the outside pool area to sit so we took the breakfast back to the room. Read more

Genuine Hotels.com guest review

Great location - great value for rates. Many others in area were much more expensive. It's no Ritz, but it really was great for business with proximity to convention center and local restaurants. Staff was friendly and quite helpful.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Unfortunately I had to start making a list of "bads" shortly after arrival. Hallways looked like they hadn't been vacuumed in a long time and they stayed like that the 8 days I was there. I had to call the front desk several times over my stay because of the noise!!!!! The walls are paper thin. I could here the kids running in the hall, the folks in […] the next room, every door that was closed and it sounded as if the people upstairs were going to fall through the ceiling and join us at any time. Out of 7 nights I slept 4. I had to ask for toilet paper 2 times. There were no pads and pens avail. next to the phone for writing down directions etc., and whatever you do don't make a phone call outside of 407 area code it's $1.00 per minute!!!! 30 minute phone call - 30.00 dollars!!! I have been going to Florida yearly for the past 20 years and this is the worst experience I have ever had. The continental breakfast was non-existent half the time. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When I checked into the hotel.. I noticed the carpet behind the desk and the carpet in hall as I was going to my room was sorta dirty....which made me sorta apprehensive..but when I got on the the room I was VERY satisfied...bathroom and kitchen was CLEAN and the carpet in the room.

Genuine Hotels.com guest review

The hotel was conveniently located near attractions and restaurant and entertainment area. Front desk staff could have been a bit friendlier. Furniture and counterspace clean although carpet felt humid and dirty. We only stayed 1 night to visit a water park the next day but will come again and would recommend this hotel to others.

Genuine Hotels.com guest review

The room was great with lots of room and a kitchen. The only things that need inprovement are: only 1 person at the front desk and taking 15 minutes to check in; and, the entire hotel smells like cigarettes.

Genuine Hotels.com guest review