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1 room, 2 adults
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County Hotel, Cumbria (county)

3 stars
9 BotchergateCarlisleEnglandCA1 1QPUnited Kingdom, ‏‎800-491-6126
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Good3.0 / 5
Location
Great location
Service
Fantastic service
Room
Room is not nice
Cleanliness
Dirty
93See all 93 Hotels.com reviews
From 389 reviewsTripAdvisor Traveller Rating

County Hotel, Cumbria (county)

Hotel Info: ‎866-539-8117‎

from $44
  • Standard Single Room
  • Twin Room
  • Standard Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • County Carlisle
  • County Hotel Carlisle

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

Breakage deposit: GBP 150.00 per day

Optional extras

English breakfast is offered for an extra charge of GBP 8 for adults and GBP 4 for children (approximately)

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in common area
Working away
  • Number of meeting rooms - 4
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1896
  • Elevator/lift
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

County Hotel, Cumbria (county)’s small print

Also known as

  • County Carlisle
  • County Hotel Carlisle

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

Breakage deposit: GBP 150.00 per day

Optional extras

English breakfast is offered for an extra charge of GBP 8 for adults and GBP 4 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 93 reviews

County Hotel, Cumbria (county)
Good3.0 / 5
It does the job
We only stayed one night. The room was spacious, but the shower had no curtain. This was awkward. The breakfast was very good, though.
1 night family trip
County Hotel, Cumbria (county)
Poor1.0 / 5
Avoid at all costs!
When I stayed in the hotel, the window wouldn't lock and over looked a flat roof so someone could of easily climbed in, the shower did not work, the toilet did not flush, the TV could only a couple of channels and the TV remote did not work. The worst problem was t the creaking floor from the room which started about 6a. and the curtains which did not block any light, which combined meant I got no sleep from 6am, I took a video of it to show the hotel management how bad it was (I have shared it with hotels.com too) next I will upload it to trypadvisor. When I checked out I complained about the service to the hotel but they told me to take it up with hotels.com - a month later despite three emails to chase up nothing has been done in anyway to make good the pathetic excuse of a hotel stay.
1 night business trip
County Hotel, Cumbria (county)
Excellent4.0 / 5
Inexpensive, friendly and clean!
This hotel has seen better days, certainly. Faded carpets and furniture in the lobby. But our rooms were clean, beds very comfortable, staff very friendly and location perfect. Steps from the train station and just a few more steps to castle, cathedral, shopping, restaurants, etc. We stayed here a few days and then went down to London and had a terrible experience, so we came back to what now felt like our "home" at the County Hotel before leaving for Edinburgh today. We were greeted warmly and given our old rooms back. When we were hot in our room, they gave us a fan. When we needed laundry done, it was promised the next morning but finished within a few hours. Free breakfast has many choices. Powdered scrambled eggs not my favorite but there was also sausage, bacon, beans, tomato, juices, yogurt, cereal, fruit. Great value for money. Can be noisy at night but headphones solved that problem for us.
2 night trip
County Hotel, Cumbria (county)
Good3.0 / 5
Not the best / outdated
Hotel is just outdated and like a maze inside - really difficult to find my room Not somewhere I would gladly stay again soon
1 night business trip
County Hotel, Cumbria (county)
Poor1.0 / 5
Don't stay !
The staff were rude! On arrival late, the night porter lovely, but the manager( I think) answered questions in on word yes or no! The room was really pasted it's best but clean. The TV wouldn't work and I tried to hang a towel up and the towel rail fell off the wall. The bathroom was small and the toilet was so close to the shower that you could not sit on it! The toilet roll on the wall stopped you from sitting ! Then to top it all the next morning no hot water in the shower!!! When I told the reception he sat there with a pained look and a begrudging sorry. A hole, a pit and to expensive as its really a doss house.
1 night business trip

See all reviews

County Hotel, Cumbria (county)

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