Very nice, clean, convenient.Genuine Hotels.com guest review
Good stay just a little outdated. Rooms need to be updated. Halls Room was hot. Never got coolGenuine Expedia guest review
"Good breakfast. Other aspects lacking."
Planes louder than I thought, but that's my fault for picking a hotel near an airport. Sirens were really loud, and woke us up, even on the 9th floor. Could not cool the room down. We were hot all night. Thermostat was set so we couldn't adjust it below a certain point, and that certain point never did cool us down. Basically just had to throw the covers […] off and be hot through the night. Front desk staff not exactly friendly, but I can live with that. But, when we asked Housekeeping to send up extra sheets so my son could sleep on the couch, they balked at first. Not sure what the big deal was. This level of service harder to live with than the lukewarm front desk. Sliding door to our balcony was broken. Could not open at first, then couldn't make it close. At least Engineering guy was very friendly. Of course, it took front desk a while to get him there. This hotel is well-rated, and it was packed. Maybe we are in a small minority to have had a poor experience--I don't know--but the best I can say is that we had a good breakfast before we left. Read moreGenuine Expedia guest review
"Not the room booked I with Expedia."
I booked this hotel with Expedia for a two queen bed suite. When we arrived the front desk only had single king bed suite for my family. The from desk clerk told me that the booking on Expedia for the two queen bed suite was just a request and not a garuntee. If I had wanted to sleep on a hide-a-bed I would have booked a much cheaper hotel that would […] have the two queen beds I requested. Read moreGenuine Expedia guest review
This is a very nice hotel. The rooms were very roomy and comfortable. The breakfast buffet is extremely nice. The breakfast is made to order. They have really embraced the hotel experience and worked hard to make it a great stay for all their guests. I am hooked, and will stay with Embassy Suites from now on! The hotel is a little off the beaten path, […] but only a few minutes from Six Flags and the sports stadiums. Read moreGenuine Hotels.com guest review
"A Great Weekend Getaway"
I really enjoyed my stay. The only negative was there were to many children in the Jacuzzi, so the quit relaxing adult time in a Jacuzzi with my husband never happened.Genuine Hotels.com guest review
"Lovely Experience, Beautiful Hotel"
Check In and check out was a breeze. Enjoyable stay. Great inclusive breakfast.Genuine Expedia guest review
great stay... breakfast was a large variety... staff was extremely friendly the only flaw was the restroom was small... but not a big deal cause you don't spend a lot of time in there anywayGenuine Expedia guest review
"Great Hotel Made for a Nice Trip"
Loved this hotel. The location was great for our trip to the Rangers game and Six Flags the following day. The breakfast is always one of my favorites when I stay at an Embassy Suites. The room was wonderful and very spacious - it's nice to let the kids sleep in the suite area so they can watch their own TV shows and/or get up early without disturbing […] us in the main bedroom area. The ONLY complaint I had was the bathroom. It seemed pretty small for the size of the overall room. Read moreGenuine Hotels.com guest review
everything was great except the air conditioning never seemed to get cool enough, and the pool was to cool.Genuine Hotels.com guest review
Well the first room assigned had bad smoke odor so they changed me over to another room in which the A/C was very damp and water was dripping out of the bathroom ceiling all the time while in the bath room. They had some kind of work being completed next to my room in which they made very loud noises as early as 8:00am waking us up - Not a good experience […] at this Embassy in Dallas! Would not recommend to my business partners. Read moreGenuine Hotels.com guest review
Was very please with everything and everybody who worked thereGenuine Expedia guest review
EXCELLENT HOTEL TELEPHONE IN THE ROOM DID NOT WORK HIGHLY RECOMMENDEDGenuine Expedia guest review
The beds at the hotel are AMAZING!!! The free breakfast gets really busy with lines up to 30 min long so go early. The room didn't have a blow dryer like it was suppose to. The man at the desk said they would have one brought to me but they never did. BummerGenuine Expedia guest review
The hotel was very lovely, very clean, and very quite. The free breakfast was great, the indoor swimming pool was nice and if we needed anything the indoor shop had everything we needed. We will definately be staying there again!Genuine Hotels.com guest review
"Too much noise"
The hotel itself is nice enough but if you are a light sleeper, sensitive to noise or just want to get a good night's sleep, this hotel is not for you. It is close to the airport so you hear the planes come and go all hours of the day/night and it is loud. Also, the walls are thin enough that you can hear everything going on in the next room and although […] the balconies are a nice touch, they also provide a place for all your neighbors to go hang out until early morning and you can hear everything going on. Read moreGenuine Hotels.com guest review
We were staying one night after flying into Dallas and needing to catch an early flight out. The shuttle was very slow coming to get us at the airport -- I almost hired a cab to get there as we waited about 40 or 45 minutes. Also, it was a holiday weekend, so breakfast was starting an hour later so we did not get breakfast-- perhaps providing muffin […] or fruit would have been nice of them, since this is an airport hotel. Also, the shuttle back to the airport is not 24 hours, so we weren't able to take the shuttle back and had to hire a cab. The hotel itself was structurally fine, but if I came through Dalls on a flight again, I would try a different hotel Read moreGenuine Hotels.com guest review
"Think twice for the price."
The room was not ready at check-in time. The glasses in the room were not clean. you could see where the cleaning staff had wiped them with a rag. The indoor pool was nice looking but the water was dirty. The breakfast was great as always and the serving staff that morning was very friendly.Genuine Expedia guest review
"Great place to meet staff members"
We loved it. Used the atrium for a staff meeting and for interviewing new candidate. Fabulous breakfast.Genuine Hotels.com guest review
Only complaint is kids running through halls, can't use pool because kid groups are always there. Kids play on elevators. Adult sponsors turn the kids loose at Embassy Suites and don't supervise them.Genuine Hotels.com guest review
"I'll be back"
I had a fabulous stay, and enjoyed every minute. We had a board of directors meating in your atrium, and hired a new chief of operations in a pleasant atmosphere afforded by the hotel.Genuine Hotels.com guest review
"Close to Ft. Worth and Ballpark at Arlington"
Once again, Embassy Suites delivered. We stayed two nights and enjoyed the manager's reception and the cook to order breakfast twice. I will have to say, however, the snacks at the manager's reception are not what they used to be. They served popcorn and chips & salsa. The drinks, on the other hand, were excellent.Genuine Hotels.com guest review
"17th Birthday Celebration Getaway"
We, a group of six, stayed from Friday night to Saturday afternoon to celebrate my daughter’s 17th birthday. The hotel employees were all very helpful, friendly, and accommodating. We called and asked about the internet service and we were told that there is usually a fee, but we were given a complimentary pass for the internet. The hours for the swimming […] pool were also very convenient because it stayed open until midnight. We were able to sleep in and still have breakfast because it did not close until 10:30. In addition, we requested a late check out and we were able to check out until 2:00 p.m. without an extra charge. It was a great experience. We will return. Read moreGenuine Expedia guest review
"The cover is better than the book..."
Room was outdated and smelled like smoke. The layout was really odd - the sink was outside the bathroom and in the main sitting area. The blinds on the left and right of the door did not extend all the way left and right so anyone waiting for the elevator outside the room could watch me shave and brush my teeth. I checked in and the front desk did […] not inform me that I had a package waiting. I had to return later to pick it up and it took way too long. The outside of the hotel looks really nice, the rooms are disappointing... Read moreGenuine Expedia guest review
"Great business travel location"
Lobby and restaurant area was impressive & very clean. Although my suite/2 Queen room was a "non-smoking" room, the stench of smoke lingered and was unpleasant. The bedside lamp did not work and the only other light in the bedroom area was a desk lamp. But other than those minor issues, this hotel was pleasant and convenient if you have to be close […] to DFW. Read moreGenuine Expedia guest review
"Everything I needed"
Very quick painless check in and out. Great value for room size and amenities when breakfast buffet and bar happy hour included. Room was very quiet. Great view from 10th floor.Genuine Hotels.com guest review
"Trip to visit family"
Our stay was great, However in the beginning When we arrived at the hotel They had our reservation Mixed up. The receptionist was very uncooperative and unwilling to help when I showed him my reservation he became nicer. The rooms were nice and spacious however It had some maintenance issues that should've been remodeled and taken care of for a hotel […] four-star like this. Breakfast manager I think he was from Germany was the highlight of our trip, He made my daughter laugh and smile and continued to make her make sure we had everything we needed. We'll definitely go back to this hotel just for the kindness and pleasant service the breakfast manager showed us. Read moreGenuine Hotels.com guest review
It was fine for my needs. Getting the shuttle from DFW was a hassle, and never happened. But to their credit, the hotel reimbursed my $23 cab fare, and I hadn't even asked them to do that. The bedside lamp controls could not be reached without geeting out of bed, and I'm tall. The coffee maker didn't work but since they served breakfast, it wasn't critical. […] Other than those issues to which they need to pay attention, the place was fine. Read moreGenuine Hotels.com guest review
This was one of the nicest most convenient places I have stayed. It's a 10. Returned my rental car hotel shuttle picked me up, printed my boarding passes at the front desk. So easy! Upscale dinning and decor, friendly staff and very clean!!Genuine Hotels.com guest review
"Great hotel for families!"
great experience with this hotel. breakfasts made to order were a big hit.Genuine Expedia guest review
"Nice place to stay!"
Nice place to stay. A little difficult to locate due to road construction. Not a lot of places to eat in the immediate area, but there are several places to eat within a couple of miles. Room was clean and appeared to be recently redecorated. Nice staff, very helpful during our stay.Genuine Hotels.com guest review
"Great business stay"
Close to my customers location and close to many bars and restaurants. Right near the airport and in between Dallas and Fort Worth which meant that traffic was very light.Genuine Hotels.com guest review
"Nice hotel to stay at while in Dallas or Ft Worth"
The hotel was very nice only ran into a few problems. 1. floors in elevators were always dirty 2. Hot tub was cold & very dirty 3. Should have 2 lines on weekends for the fast service breakfast - long lines. Very comfortable beds.Genuine Hotels.com guest review
"Overall good hotel"
Professional staff, great extras, Overall a great hotel chain. I have never had a bad experience at an Embassy suites. I did have a problem on arrival, I booked a suite with balcony through Hotels.com, when i got there they put us in a regular room, I went to the front desk explained the problem and the staff fixed the error and put us in the correct […] room. Read moreGenuine Hotels.com guest review
"close to airport"
It was a very comfortable hotel-I think ES are well worth the money since they provide breakfast and there is a manager's reception in the afternoon. More bang for the buck!Genuine Hotels.com guest review
"Great family hotel!"
Great trip and extremely family friendly. Loved the breakfast. Room was very nice and we will stay here again, no doubt. The only negative was all the highway construction which made the hotel a little hard to get to, but once you were ther it was very nice.Genuine Hotels.com guest review
"close to the airport"
My stay was a short overnight stay, but they have completed the construction they were working on last time i stayed there and it really looks good. The rooms are an older style embassy and the bathrooms are small, but over all it was clean and quiet and a very nice place to lay my head. will stay there again. Location is just off 183 and valley view […] exit. Read moreGenuine Hotels.com guest review
"Love this place"
I like a hotel that offers a nice view very comfortable beds rooms are very good don't have the funny smell like most place foods good and the only thing I wish that they would allow my kids to play there X Boxes on the TV but its a great place to stay for any occasionGenuine Hotels.com guest review
"Great Hotel for Families"
This hotel was great for my family. The staff was very professional, friendly, and courteous. I saw some other reviews complaining about the age of the hotel and how the renovations were not good. I guess we were in a different room or they were just pickier. The hotel has been renovated, but it is far from the disaster that some people were describing. […] It wasn't perfectly manicured, but I wouldn't expect that for the price new or renovated. The rooms were nice and comfortable for my family of 5. They have a nice happy hour and breakfast was equally pleasant. The pool was good for the kids, and the open interior gave my wife a bit more peace of mind because we could see the door to our room while we had a drink after the wee ones were in bed. We had a great stay. Read moreGenuine Expedia guest review
"Great airport hotel"
I always like staying at Embassy Suites and this hotel is in very nice condition. During this stay we had a wonderful airport shuttle driver and the hotel lets you keep your car on site for long term parking if you stay a night before/after your flight. Very convenient and saves some money. Breakfast is always good at any Embassy Suites. This is 3rd […] time I've stayed at this location before flying out of DFW. Read moreGenuine Hotels.com guest review
Overall a great hotel. One complaint is that they advertise local attractions and have a convenience vehicle but it only goes in a 3 mile radius of the hotel. There are no local attractions within a 3 mile radius of the hotel so use of the convenience vehicle is limited to picking you up from the airport and taking you back to the airport. Any other […] travel will have to be by a taxi which is very pricey. Read moreGenuine Expedia guest review
"Safe, convenient, great access"
Beautiful hotel and lobby, complimentary breakfast fantastic!!Genuine Hotels.com guest review
This is my first time rating any hotel. I have never experienced staff so unwilling to assist their customers. I stayed at this property for my daughters 12th birthday. Two weeks before arrival, I called to specifically request two rooms together at the end of the hall so we would not disturb other guests. I spoke to Selina at the front desk. She preassigned […] the rooms and all was good. Upon arrival, I checked into two rooms, one was a king, the other double queens. I paid for two queens. I was told "oh, sorry, can't help you, but it's your choice if you want to take the king. But another queen is further down the hall, not next door." Everything I heard from the front desk manager was negative, it's not our fault, it's your problem, your choice, you you you...no guarantees this, no guarantees that...I'll talk to my staff member, sorry they said this to you. No guarantees. Tottally unsympathetic to my situation. It just goes down hill from here. Was told I could eat cupcakes in the lobby, the sliding glass door whistled and leaked all night, double charges on my folio...I have truly never experienced this anywhere before. I saw other guests yelling at the front desk people too...even the kids in my group did too! Defiantly poor management. I will say that the maintenance man was very pleasant and accommodatng. Perhaps he should be running that property. I hope you take this review into consideration before choosing this property. Safe Travels. Kasey Read moreGenuine Expedia guest review
"Nice hotel. Great price!"
My husband and I had a great stay at Embassy Suites. Will definitely go again!Genuine Expedia guest review
Overall very nice. Bed was a little too firm, but the restaurant is fantastic.Genuine Expedia guest review
"stayed one night"
Our overall stay was good. There were many preteen and teen girls staying at the hotel for what I later learned was a volleyball tournament. Thier parents and coach allowed them to run free. It was disturbing at times to hear them run up and down the hall and loud voices right outside our room. The hotel staff was great along with the rooms but I think […] we should have been placed on a separate floor then all the madness. Read moreGenuine Hotels.com guest review
Everyone from the shuttle driver, reception and restaurant staff were excellent..Genuine Hotels.com guest review
My husband and I stayed for 1 night here. The staff was fantastic, location was convenient and room was well-equipped. We took advantage of room service and the food was great. We also went for a swim at the indoor pool. It was really nice and the area was well kept and equipped with all the needed safety features. The only negative I have to say about […] our stay here was that this is obviously an older hotel and even though the lobby was very nice and had obviously been redone, the in suite kithen could have used some updating. Also, the bathroom was a little on the small side- my husband and I are pretty fit, I would not have liked to try to get into that restroom if I were on the heavier side. Overall, great staff, great food, comfortable bed, great stay! Would gladly return!! Read moreGenuine Hotels.com guest review
Confusing roads leading into hotel. We drive buy three times before we could find the correct exit and road leading to the property.Genuine Hotels.com guest review
Very clean. My room was recently updated. Staff and service was excellent, we had a small snafu with our room refrigerator and someone was sent up right away to correct the situation. Value of the breakfast was wonderful. Overall a great experience at an beatable price.Genuine Expedia guest review
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