"Embassy Suites on Valley View Lane"
Has this hotel gone downhill since the last time we stayed there. The room smelled musty. It needed a new air filter. The room looks outdated. There was not any hot water on Saturday morning. Food at breakfast was okay. I'm just very disappointed. This hotel needs a remodel really bad. It used to be such a good hotel to stay at. It's been 5 years since […] we stayed there and it's hard to think we'll stay there again. Read moreGenuine Expedia guest review
My husband and I stayed overnight and enjoyed every bit of my stayGenuine Hotels.com guest review
Excelent breakfastGenuine Hotels.com guest review
Had a great time here I, the only thing about the stay was the room smelled maybe the carpet or the sofa, but other than that I will stay here again.Genuine Hotels.com guest review
"Great football weekend place"
Stayed here while in town for the Cowboy game. Great location. Consistent service. Excellent breakfast. My only concern was that of the phones either not working or being answered. I would recommend it highly.Genuine Hotels.com guest review
We had a great stay! Excellent hotel, staff was very accommodating, and great service. Would definitely stay there again!Genuine Expedia guest review
"Great stay for a great price!!"
A great place to stay!!! Rooms were clean and very spacious and comfortable! Hotel staff was great. Have a free shuttle to close by restaurants and an amazing continental breakfast with biscuits and gravy to die for!!! Will for sure stay again anytime we are in the Dallas area!!Genuine Hotels.com guest review
"Slowest Wi-Fi in DFW"
The free Wi-Fi coverage in my room made me think about the old days of adjusting rabbit ears (err, the antenna) on my Grandmother's TV. Once you get to the right spot, you can't move!Genuine Hotels.com guest review
We originally planned to stay one night, the next morning we ate breakfest it was great, eggs cooked anyway you want with bacon and potatoes there's also continental options (oats, cereal, fresh fruit) then we stopped at the bar and had coffee and before long we had decided we wanted to stay another night.Genuine Hotels.com guest review
"Accommodating and friendly staff"
We really enjoyed our stay at this location! If there was anything we needed the staff was more than happy to help and cater to our every need. What an amazing team! The breakfast was delicious as well! The rooms very clean and kept up... We will be back :)Genuine Hotels.com guest review
"Nice hotel needs repair/maintenance in bathroom!"
Everything was great as expected from an Embassy Suites, except for the very disappointing bathroom. Maybe it only applies to the top floor rooms, but I felt like it was a bathroom like in a cabin... low ceiling, peeling ceiling paint, patched hole cutout from when tile around shower head pipe was installed, terribly loud exhaust fan, ceiling light […] above shower loose from ceiling, open pipe in shower ceiling (presumably for roof air conditioner condensation to leak into the shower). These things should not be problems in this nice of hotel. Maybe they need to hire more maintenance personnel?? Read moreGenuine Expedia guest review
We had an awesome stay at the hotel. Everything was excellent, from the cleaniness of the room, hotel staff, the facilities condition and outstanding food.Genuine Expedia guest review
"Great hotel with friendly staff and facilities."
Hotel staff was friendly and the room was clean. Close to shopping. I enjoyed the breakfast buffet and the happy hour.Genuine Expedia guest review
"Gift shop sucks"
Donot go to the gift store not owned by embassy . The own is a shady business person who sells broken junk a and when u see its broken then he want give ur money back. But the embassy front desk manage took the broken gift and gave me my money back...40.00 I recommend embassy hire their own staff to run the gift shop or demand more from their vendors […] because in the end its their image and brand that suffers. Read moreGenuine Expedia guest review
best hotel for family..very kid-friendly..loved the complimentary bar and breakfast.Genuine Hotels.com guest review
Turns out there is an overflow pipe from the air conditioning system that drains into the shower. Upon our arrival this pipe was dripping into the shower. I could tell this had been happening by the rust streak in the tub floor. Maintenance Technician arrived to unplug the air conditioner line, so the system drained normal. He must have made a mess […] because he went to retrieve a shop-vac. as soon as the technician started the vacuum a horrible odor came from the exhaust and filled the room. After smelling this we were forced to leave the room. Hotel staff and Technician were quite apologetic and gave us a new room without any leaking drain pipes or horrible odor. I do not fault the staff or maintenance department for these issues. They both worked swiftly to correct the bad situation. The only fault that could be found is the age of the facility. The breakfast buffet in the atrium was a nice touch. Read moreGenuine Expedia guest review
"Worst Embassy Suites Experience Ever"
This hotel failed on so many levels. First, they put our party on the top floor on a 100 degree day. The rooms never cooled off and the temp stayed above 75 degrees the entire night. I complained and management brought us two box fans, as if that would change things. I literally slept on top of the bedspread with both box fans trained on me the entire […] night. Miserable. Found out the next morning that I should have been put on the "Hilton Honors" floor and that the hotel was nowhere near full. When I complained the next morning, the desk clerk looked at me like I had two heads. I asked him to have a manager call me to discuss the problems. He said "Mary" would promptly call. I am still waiting on her call. Also, the rooms are very shop-worn and in need of serious remodeling. I couldn't believe how rough and dated our room was. Do yourself a favor and avoid this hotel at all costs. I should have stayed at the more reliable Hampton up the street. This hotel was a major disappointed and is a far cry from the typical Embassy experience. Read moreGenuine Hotels.com guest review
Great location with great staff. Free breakfast every morning and free beer or wine in the afternoon.Genuine Hotels.com guest review
"Convenient place near the airport"
Nice place with great staff. Breakfast is included and is prepared fresh.Genuine Hotels.com guest review
"embassy suites dfw south"
The rooms smelled like cat urine. The air conditioning was terrible.Genuine Expedia guest review
"just ok this time"
disappointed : ( this time not as impressed as before. staff not as friendly and got put above (literally 2nd floor) a party that was thumping till midnight, i felt hotel had plenty of rooms to have placed us on opposite side of party or at least a few floors up. could have at least informed us of party at check in so we could have decided to stay or […] not.offering to move us at 10pm when i called to ask what time party was over was not even logical. not likely to stay again. Read moreGenuine Hotels.com guest review
Nice hotel. Drinks and reception nice at arrival. Breakfast was great. Overall nice hotel.Genuine Hotels.com guest review
My friends and I truly enjoyed our two day stay. The hotel is beautiful inside. The carpet was soft, bathroom was clean, beds were comfy and the staff friendly, along with great free breakfast. I would definitely book again.Genuine Hotels.com guest review
"Nice hotel in the DFW area."
We came for a weekend getaway. This hotel was clean, the staff were friendly and the breakfast was great.Genuine Expedia guest review
"Nice hotel close to everything!"
We usually stay at an Embassy Suites when we travel because of the value for your money. The complimentary full breakfast and happy hour drinks are value enough! Not many places provide a free HOT meal anymore. Our rooms are always clean and comfortable. They seem to have undergone an update since our stay at this hotel last summer. This DFW South location […] is conveniently close to Dallas, Arlington and Fort Worth. I highly recommend this hotel to anyone visiting the area. Read moreGenuine Expedia guest review
"Nice hotel, partially renovated, some rooms not."
This was a rather nice hotel and we almost always enjoy staying at Embassy Suites. The breakfast was very nice, made to order omlets, french toast, fresh fruit, etc., it was very crowded but very well staffed. The pool was cool, but not freezing / a very nice temp to swim for all in our group from baby to adult. The hotel has been renovated and some […] of the rooms updated. We stayed on the 4th floor and our room was not updated. The bathroom door would not stay closed, and the bathroom was very very small. Also, the mini fridge was a half size mini fridge. Very small. The microwave was almost on the floor and would have been a real pain to use had we needed it. The hotel was smoking/non-non smoking but did not smell of smoke. Read moreGenuine Hotels.com guest review
"Great hotel near the airport. Just NO 10th Floor!!"
My room was Hot. It was on the top floor but, it was over 90 degrees when I arrived. Only got cool enough around midnight. Otherwise, my stay was great. Breakfast was wonderful. Maiter D' was from Russia and knew more of our Christian American Heritage than almost all I have ever met. Outstanding. He even cares the Declaration of Independence with him, […] like I do. Read moreGenuine Expedia guest review
My overall stay was more than expected and enjoyable. However, during my stay I observed an unacceptable amount of unsupervised children (pre-teen and teenagers) running throughout the entire hotel. The social hour with snacks and cocktails was less than enjoyable due to the unsupervised children being allowed to hoard food while greedy adults consumed […] an abundant amount of free alcoholic cocktails - a very big disappointment. Read moreGenuine Hotels.com guest review
"Great hotel close to the airport."
5 of us were able to stay together in a suite. It was really nice to not have to pay for 2 individual rooms. The full, complementary breakfast was awesome. It was like 5 people going to IHOP for free. We were flying out the next morning, & were able to take the free airport shuttle, & leave our 2 cars in their parking lot for a week. There was no charge […] for any of this, so we saved quite a bit that we would have spent on breakfast, parking, & the shuttle. This Embassy Suites is a beautiful, atrium hotel with an indoor pool & hot tub. Read moreGenuine Expedia guest review
"close to all must see-sights"
the bestGenuine Hotels.com guest review
"Rangers game getaway"
The hotel was full of little league teams and families; next time I will ask upon bookingGenuine Hotels.com guest review
Very nice, clean, convenient.Genuine Hotels.com guest review
Good stay just a little outdated. Rooms need to be updated. Halls Room was hot. Never got coolGenuine Expedia guest review
"Good breakfast. Other aspects lacking."
Planes louder than I thought, but that's my fault for picking a hotel near an airport. Sirens were really loud, and woke us up, even on the 9th floor. Could not cool the room down. We were hot all night. Thermostat was set so we couldn't adjust it below a certain point, and that certain point never did cool us down. Basically just had to throw the covers […] off and be hot through the night. Front desk staff not exactly friendly, but I can live with that. But, when we asked Housekeeping to send up extra sheets so my son could sleep on the couch, they balked at first. Not sure what the big deal was. This level of service harder to live with than the lukewarm front desk. Sliding door to our balcony was broken. Could not open at first, then couldn't make it close. At least Engineering guy was very friendly. Of course, it took front desk a while to get him there. This hotel is well-rated, and it was packed. Maybe we are in a small minority to have had a poor experience--I don't know--but the best I can say is that we had a good breakfast before we left. Read moreGenuine Expedia guest review
"Not the room booked I with Expedia."
I booked this hotel with Expedia for a two queen bed suite. When we arrived the front desk only had single king bed suite for my family. The from desk clerk told me that the booking on Expedia for the two queen bed suite was just a request and not a garuntee. If I had wanted to sleep on a hide-a-bed I would have booked a much cheaper hotel that would […] have the two queen beds I requested. Read moreGenuine Expedia guest review
This is a very nice hotel. The rooms were very roomy and comfortable. The breakfast buffet is extremely nice. The breakfast is made to order. They have really embraced the hotel experience and worked hard to make it a great stay for all their guests. I am hooked, and will stay with Embassy Suites from now on! The hotel is a little off the beaten path, […] but only a few minutes from Six Flags and the sports stadiums. Read moreGenuine Hotels.com guest review
"A Great Weekend Getaway"
I really enjoyed my stay. The only negative was there were to many children in the Jacuzzi, so the quit relaxing adult time in a Jacuzzi with my husband never happened.Genuine Hotels.com guest review
"Lovely Experience, Beautiful Hotel"
Check In and check out was a breeze. Enjoyable stay. Great inclusive breakfast.Genuine Expedia guest review
great stay... breakfast was a large variety... staff was extremely friendly the only flaw was the restroom was small... but not a big deal cause you don't spend a lot of time in there anywayGenuine Expedia guest review
"Great Hotel Made for a Nice Trip"
Loved this hotel. The location was great for our trip to the Rangers game and Six Flags the following day. The breakfast is always one of my favorites when I stay at an Embassy Suites. The room was wonderful and very spacious - it's nice to let the kids sleep in the suite area so they can watch their own TV shows and/or get up early without disturbing […] us in the main bedroom area. The ONLY complaint I had was the bathroom. It seemed pretty small for the size of the overall room. Read moreGenuine Hotels.com guest review
everything was great except the air conditioning never seemed to get cool enough, and the pool was to cool.Genuine Hotels.com guest review
Well the first room assigned had bad smoke odor so they changed me over to another room in which the A/C was very damp and water was dripping out of the bathroom ceiling all the time while in the bath room. They had some kind of work being completed next to my room in which they made very loud noises as early as 8:00am waking us up - Not a good experience […] at this Embassy in Dallas! Would not recommend to my business partners. Read moreGenuine Hotels.com guest review
Was very please with everything and everybody who worked thereGenuine Expedia guest review
EXCELLENT HOTEL TELEPHONE IN THE ROOM DID NOT WORK HIGHLY RECOMMENDEDGenuine Expedia guest review
The beds at the hotel are AMAZING!!! The free breakfast gets really busy with lines up to 30 min long so go early. The room didn't have a blow dryer like it was suppose to. The man at the desk said they would have one brought to me but they never did. BummerGenuine Expedia guest review
The hotel was very lovely, very clean, and very quite. The free breakfast was great, the indoor swimming pool was nice and if we needed anything the indoor shop had everything we needed. We will definately be staying there again!Genuine Hotels.com guest review
"Too much noise"
The hotel itself is nice enough but if you are a light sleeper, sensitive to noise or just want to get a good night's sleep, this hotel is not for you. It is close to the airport so you hear the planes come and go all hours of the day/night and it is loud. Also, the walls are thin enough that you can hear everything going on in the next room and although […] the balconies are a nice touch, they also provide a place for all your neighbors to go hang out until early morning and you can hear everything going on. Read moreGenuine Hotels.com guest review
We were staying one night after flying into Dallas and needing to catch an early flight out. The shuttle was very slow coming to get us at the airport -- I almost hired a cab to get there as we waited about 40 or 45 minutes. Also, it was a holiday weekend, so breakfast was starting an hour later so we did not get breakfast-- perhaps providing muffin […] or fruit would have been nice of them, since this is an airport hotel. Also, the shuttle back to the airport is not 24 hours, so we weren't able to take the shuttle back and had to hire a cab. The hotel itself was structurally fine, but if I came through Dalls on a flight again, I would try a different hotel Read moreGenuine Hotels.com guest review
"Think twice for the price."
The room was not ready at check-in time. The glasses in the room were not clean. you could see where the cleaning staff had wiped them with a rag. The indoor pool was nice looking but the water was dirty. The breakfast was great as always and the serving staff that morning was very friendly.Genuine Expedia guest review
"Great place to meet staff members"
We loved it. Used the atrium for a staff meeting and for interviewing new candidate. Fabulous breakfast.Genuine Hotels.com guest review
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