"Very nice hotel."
We have stayed at this location several times. We like it so much that we return but this visit was some what disappointed with the cleaniness. I believe that the hotel was super busy because there was a group of people that were staying there for a cheerleading competition. We stayed there for 2 nights and we didn't get towels replaced, no toilet paper […] and no shampoo and conditioner. We had to call room service each time. Otherwise, the stay was good but I didn't like that we had to wait for bathroom items. Read moreGenuine Expedia guest review
It was very nice the only problem was there were a lot of teenagers staying there who kep knocking on our door. That evening. We were trying to get the kids settled down.Genuine Hotels.com guest review
Travel a lot for work and usually love Hilton properties, but this was less than the Hilton standard. Only good thing about my stay was the breakfast. Would not recommend this property to anyone. Probably the worst $200 per night hotel Ive stayed in. Decor was extremely outdated and the smell of the commons from the indoor pond was horrible.Genuine Hotels.com guest review
"Irving Embassy Suites"
Fabulous hotel. Staff was very accommodating. Breakfast was awesome.Genuine Expedia guest review
"Nice hotel, great breakfast buffet"
Indoor pool open until 11 for families, stays open until midnight for adults only. The breakfast buffet includes everything from pancakes, egg, omelettes to biscuits and gravy. Excellent place to stay.Genuine Expedia guest review
I forgot about a discount I was entitled to, but was told by the staff that it was too late for me to claim it. Something was wrong with the ventilation in the atrium where it was unbearably hot outside the rooms. A false evacuation alarm woke me up hours before I was ready to get up..I probably won't go back.Genuine Hotels.com guest review
Everything was great except the tiny bathroom and closet. Other then that a great stay!!!!Genuine Hotels.com guest review
"Excellent, Roomy Hotel"
Enjoyed it, would not hesitate to stay here again. Clean hotel, large rooms, great breakfast, excellent location!Genuine Hotels.com guest review
I stayed here many years ago and it is still a beautiful well maintained hotel.Genuine Hotels.com guest review
"very comfortable hotel , quiet , great breakfast"
went for a quiet , relaxing getaway , room had 2 tv's , bathroom could have been bigger , shower was a bit cramped, other than that a very pleasant stay , i would return .Genuine Expedia guest review
"Nice old place"
Stayed here several times over the past few years. The hotel recently renovated all rooms and there are MANY mostly cosmetic problems that shouldn't be there with new work, existing in at least 3 rooms that I've seen. Just seems unprofessional. Also, FYI, the drink vending machines don't take cash. Still, a nice place to stay overall, especially since […] some rooms have balconies. Read moreGenuine Hotels.com guest review
Love this place, all the staff was wonderful, the atrium is amazing. Nothing bad to say about this placeGenuine Expedia guest review
We had a great stay. Our room was not clean when we opened the door but they corrected the issue very quickly. The pool and hot tub were excellent. The breakfast was fantastic. The hotel is a little dated but great for the price. We will stay again next year as this is a great hotel for a stay-cation. Kids love the glass elevators and pool. Good Jo […] b. Read moreGenuine Expedia guest review
"I always stay at the embassy when I can"
enjoyed stay at the embassy suitesGenuine Hotels.com guest review
we love their breakfast but the hotel is older and needs renovations. we like the airport shuttle. people are pleasant and the bed was comfortable.Genuine Expedia guest review
"One of the nicest hotels ever! Beautiful décor!"
The hotel is conveniently located near DFW. Loved the beautiful lobby and the rooms were very spacious. The maid service works super hard and it shows in the cleanliness of the rooms! This was a last-minute booking because the weather in Dallas suddenly turned nasty, but after staying here, we were thankful for the change! We will definitely stay at […] Embassy Suites when traveling. And the breakfast was nowhere near the usual hotel breakfast fare!!! These folk know how to do breakfast - we're talking better than IHOP! Read moreGenuine Expedia guest review
"Embassy Suites on Valley View Lane"
Has this hotel gone downhill since the last time we stayed there. The room smelled musty. It needed a new air filter. The room looks outdated. There was not any hot water on Saturday morning. Food at breakfast was okay. I'm just very disappointed. This hotel needs a remodel really bad. It used to be such a good hotel to stay at. It's been 5 years since […] we stayed there and it's hard to think we'll stay there again. Read moreGenuine Expedia guest review
My husband and I stayed overnight and enjoyed every bit of my stayGenuine Hotels.com guest review
Excelent breakfastGenuine Hotels.com guest review
Had a great time here I, the only thing about the stay was the room smelled maybe the carpet or the sofa, but other than that I will stay here again.Genuine Hotels.com guest review
"Great football weekend place"
Stayed here while in town for the Cowboy game. Great location. Consistent service. Excellent breakfast. My only concern was that of the phones either not working or being answered. I would recommend it highly.Genuine Hotels.com guest review
We had a great stay! Excellent hotel, staff was very accommodating, and great service. Would definitely stay there again!Genuine Expedia guest review
"Great stay for a great price!!"
A great place to stay!!! Rooms were clean and very spacious and comfortable! Hotel staff was great. Have a free shuttle to close by restaurants and an amazing continental breakfast with biscuits and gravy to die for!!! Will for sure stay again anytime we are in the Dallas area!!Genuine Hotels.com guest review
"Slowest Wi-Fi in DFW"
The free Wi-Fi coverage in my room made me think about the old days of adjusting rabbit ears (err, the antenna) on my Grandmother's TV. Once you get to the right spot, you can't move!Genuine Hotels.com guest review
We originally planned to stay one night, the next morning we ate breakfest it was great, eggs cooked anyway you want with bacon and potatoes there's also continental options (oats, cereal, fresh fruit) then we stopped at the bar and had coffee and before long we had decided we wanted to stay another night.Genuine Hotels.com guest review
"Accommodating and friendly staff"
We really enjoyed our stay at this location! If there was anything we needed the staff was more than happy to help and cater to our every need. What an amazing team! The breakfast was delicious as well! The rooms very clean and kept up... We will be back :)Genuine Hotels.com guest review
"Nice hotel needs repair/maintenance in bathroom!"
Everything was great as expected from an Embassy Suites, except for the very disappointing bathroom. Maybe it only applies to the top floor rooms, but I felt like it was a bathroom like in a cabin... low ceiling, peeling ceiling paint, patched hole cutout from when tile around shower head pipe was installed, terribly loud exhaust fan, ceiling light […] above shower loose from ceiling, open pipe in shower ceiling (presumably for roof air conditioner condensation to leak into the shower). These things should not be problems in this nice of hotel. Maybe they need to hire more maintenance personnel?? Read moreGenuine Expedia guest review
We had an awesome stay at the hotel. Everything was excellent, from the cleaniness of the room, hotel staff, the facilities condition and outstanding food.Genuine Expedia guest review
"Great hotel with friendly staff and facilities."
Hotel staff was friendly and the room was clean. Close to shopping. I enjoyed the breakfast buffet and the happy hour.Genuine Expedia guest review
"Gift shop sucks"
Donot go to the gift store not owned by embassy . The own is a shady business person who sells broken junk a and when u see its broken then he want give ur money back. But the embassy front desk manage took the broken gift and gave me my money back...40.00 I recommend embassy hire their own staff to run the gift shop or demand more from their vendors […] because in the end its their image and brand that suffers. Read moreGenuine Expedia guest review
best hotel for family..very kid-friendly..loved the complimentary bar and breakfast.Genuine Hotels.com guest review
Turns out there is an overflow pipe from the air conditioning system that drains into the shower. Upon our arrival this pipe was dripping into the shower. I could tell this had been happening by the rust streak in the tub floor. Maintenance Technician arrived to unplug the air conditioner line, so the system drained normal. He must have made a mess […] because he went to retrieve a shop-vac. as soon as the technician started the vacuum a horrible odor came from the exhaust and filled the room. After smelling this we were forced to leave the room. Hotel staff and Technician were quite apologetic and gave us a new room without any leaking drain pipes or horrible odor. I do not fault the staff or maintenance department for these issues. They both worked swiftly to correct the bad situation. The only fault that could be found is the age of the facility. The breakfast buffet in the atrium was a nice touch. Read moreGenuine Expedia guest review
"Worst Embassy Suites Experience Ever"
This hotel failed on so many levels. First, they put our party on the top floor on a 100 degree day. The rooms never cooled off and the temp stayed above 75 degrees the entire night. I complained and management brought us two box fans, as if that would change things. I literally slept on top of the bedspread with both box fans trained on me the entire […] night. Miserable. Found out the next morning that I should have been put on the "Hilton Honors" floor and that the hotel was nowhere near full. When I complained the next morning, the desk clerk looked at me like I had two heads. I asked him to have a manager call me to discuss the problems. He said "Mary" would promptly call. I am still waiting on her call. Also, the rooms are very shop-worn and in need of serious remodeling. I couldn't believe how rough and dated our room was. Do yourself a favor and avoid this hotel at all costs. I should have stayed at the more reliable Hampton up the street. This hotel was a major disappointed and is a far cry from the typical Embassy experience. Read moreGenuine Hotels.com guest review
Great location with great staff. Free breakfast every morning and free beer or wine in the afternoon.Genuine Hotels.com guest review
"Convenient place near the airport"
Nice place with great staff. Breakfast is included and is prepared fresh.Genuine Hotels.com guest review
"embassy suites dfw south"
The rooms smelled like cat urine. The air conditioning was terrible.Genuine Expedia guest review
"just ok this time"
disappointed : ( this time not as impressed as before. staff not as friendly and got put above (literally 2nd floor) a party that was thumping till midnight, i felt hotel had plenty of rooms to have placed us on opposite side of party or at least a few floors up. could have at least informed us of party at check in so we could have decided to stay or […] not.offering to move us at 10pm when i called to ask what time party was over was not even logical. not likely to stay again. Read moreGenuine Hotels.com guest review
Nice hotel. Drinks and reception nice at arrival. Breakfast was great. Overall nice hotel.Genuine Hotels.com guest review
My friends and I truly enjoyed our two day stay. The hotel is beautiful inside. The carpet was soft, bathroom was clean, beds were comfy and the staff friendly, along with great free breakfast. I would definitely book again.Genuine Hotels.com guest review
"Nice hotel in the DFW area."
We came for a weekend getaway. This hotel was clean, the staff were friendly and the breakfast was great.Genuine Expedia guest review
"Nice hotel close to everything!"
We usually stay at an Embassy Suites when we travel because of the value for your money. The complimentary full breakfast and happy hour drinks are value enough! Not many places provide a free HOT meal anymore. Our rooms are always clean and comfortable. They seem to have undergone an update since our stay at this hotel last summer. This DFW South location […] is conveniently close to Dallas, Arlington and Fort Worth. I highly recommend this hotel to anyone visiting the area. Read moreGenuine Expedia guest review
"Nice hotel, partially renovated, some rooms not."
This was a rather nice hotel and we almost always enjoy staying at Embassy Suites. The breakfast was very nice, made to order omlets, french toast, fresh fruit, etc., it was very crowded but very well staffed. The pool was cool, but not freezing / a very nice temp to swim for all in our group from baby to adult. The hotel has been renovated and some […] of the rooms updated. We stayed on the 4th floor and our room was not updated. The bathroom door would not stay closed, and the bathroom was very very small. Also, the mini fridge was a half size mini fridge. Very small. The microwave was almost on the floor and would have been a real pain to use had we needed it. The hotel was smoking/non-non smoking but did not smell of smoke. Read moreGenuine Hotels.com guest review
"Great hotel near the airport. Just NO 10th Floor!!"
My room was Hot. It was on the top floor but, it was over 90 degrees when I arrived. Only got cool enough around midnight. Otherwise, my stay was great. Breakfast was wonderful. Maiter D' was from Russia and knew more of our Christian American Heritage than almost all I have ever met. Outstanding. He even cares the Declaration of Independence with him, […] like I do. Read moreGenuine Expedia guest review
My overall stay was more than expected and enjoyable. However, during my stay I observed an unacceptable amount of unsupervised children (pre-teen and teenagers) running throughout the entire hotel. The social hour with snacks and cocktails was less than enjoyable due to the unsupervised children being allowed to hoard food while greedy adults consumed […] an abundant amount of free alcoholic cocktails - a very big disappointment. Read moreGenuine Hotels.com guest review
"Great hotel close to the airport."
5 of us were able to stay together in a suite. It was really nice to not have to pay for 2 individual rooms. The full, complementary breakfast was awesome. It was like 5 people going to IHOP for free. We were flying out the next morning, & were able to take the free airport shuttle, & leave our 2 cars in their parking lot for a week. There was no charge […] for any of this, so we saved quite a bit that we would have spent on breakfast, parking, & the shuttle. This Embassy Suites is a beautiful, atrium hotel with an indoor pool & hot tub. Read moreGenuine Expedia guest review
"close to all must see-sights"
the bestGenuine Hotels.com guest review
"Rangers game getaway"
The hotel was full of little league teams and families; next time I will ask upon bookingGenuine Hotels.com guest review
Very nice, clean, convenient.Genuine Hotels.com guest review
Good stay just a little outdated. Rooms need to be updated. Halls Room was hot. Never got coolGenuine Expedia guest review
"Good breakfast. Other aspects lacking."
Planes louder than I thought, but that's my fault for picking a hotel near an airport. Sirens were really loud, and woke us up, even on the 9th floor. Could not cool the room down. We were hot all night. Thermostat was set so we couldn't adjust it below a certain point, and that certain point never did cool us down. Basically just had to throw the covers […] off and be hot through the night. Front desk staff not exactly friendly, but I can live with that. But, when we asked Housekeeping to send up extra sheets so my son could sleep on the couch, they balked at first. Not sure what the big deal was. This level of service harder to live with than the lukewarm front desk. Sliding door to our balcony was broken. Could not open at first, then couldn't make it close. At least Engineering guy was very friendly. Of course, it took front desk a while to get him there. This hotel is well-rated, and it was packed. Maybe we are in a small minority to have had a poor experience--I don't know--but the best I can say is that we had a good breakfast before we left. Read moreGenuine Expedia guest review
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