"Located near tourist attractions"
I greatly enjoyed my stay. It was a very nice and pleasant experience. The service was outstanding. The breakfast was the best part of my stay.Genuine Hotels.com guest review
The reason I didn't rate the room comfort very strong is because I personally have to sleep with a ceiling fan or movement of the air so that I don't get a bloody nose. But other than that our stay was very lovely!Genuine Expedia guest review
Had a great weekend. Clean room, mostly friendly staff. Check your blanket situation. We didn't have one for pull out couch.Genuine Expedia guest review
"The family loved it"
We had a little trouble getting to the hotel but once there didn't want to leave!! Our new favorite!!Genuine Hotels.com guest review
My family stayed here to shop at the outlets before school started. OMG this place is great!! The guy at the front desk let my boys 7 n 10 pick our room at the top floor w balcony. The room was great the service was wonderful. We were close to everything. There's a store next door and Walmart is literally a half a min down the access road your hotels […] on. Really nice neighborhood. We could see the Dallas Skyline from our balcony at night. Breakfast was delicious. We always stay at Embassy Suites n this one was by far the best. We are going back in October for our kids bday and we're staying here:) Read moreGenuine Hotels.com guest review
"Excellent place to stay"
The young lady that checked us in was a 5 star employee. Very personable and made us feel more than welcome. I am hopeful that you are able to go back and figure out her name. She deserves a BIG thank you. Also had dealings with Matt at the front desk (they were both on at the same time) and he also represented your hotel in a 5 star way. I left a comment […] card in the room. Read moreGenuine Hotels.com guest review
"Great hotel For the price"
Great hotel With a great price. The all u can eat breakfast is included in stay! Nice facilities. Rooms were not too cool however. Take a fan!Genuine Expedia guest review
Stayed there this past weekend and room was great! Price was great! Hotel was very nice as well. It wasn't too far from Att Stadium. Breakfast was great especially because guests stayed in due to rain and thunderstorm and the hotel manager was able to get a huge crowd of people fed by making sure additional help was put out on the serving line. He had […] the line moving fast, tables and dishes cleaned up quickly, and continued serving even though breakfast time was over and made customers very happy! Read moreGenuine Hotels.com guest review
"Overall good experience"
The roof next to elevator bank was leaking significantly with rainGenuine Hotels.com guest review
"Convenient & Wonderful Breakfast!"
Made to cook breakfast line was a little long but OMG! Wonderful!!! Room was very comfy & roomy. Bathroom a little cramped but clean & nice.Genuine Hotels.com guest review
Great place to stay. Kids had a blast and the breakfast was amazing.Genuine Hotels.com guest review
THIS WAS A GOOD HOTEL BUT THEY REALLY NEED TO START CHARGING FOR THE BUFFET. LINE WAS WAY TOO LONG. LONGEST BUFFET LINE I HAVE EVER SEEN.Genuine Hotels.com guest review
It was a nice hotel but it just so happen to rain and our ceiling was leaking water like crazy. Not what expected for $134 a night.Genuine Expedia guest review
"Love this hotel!"
We love staying here! Always nice rooms, great customer service, and wonderful made to order breakfast in the morning!Genuine Hotels.com guest review
Very comfortable and great atmosphere. The hotel was packed on the weekend, so that must tell you something.Genuine Expedia guest review
Bathroom was too small!Genuine Hotels.com guest review
I booked this room thru my hotels,com phone app. I mistakenly made two reservations because my phone froze up and I reentered the information. The front desk clerk realized that at check in and told me to contact hotels.com for a refund. I did but the operator had a hard time getting the hotel general manager to reverse the charge. He told the operator […] it wasn't their problem I made a mistake and he was going to charge me double, After some haggling the hotels.com operator was able to convince the manager to reverse the charge.I wont stay there again. Read moreGenuine Hotels.com guest review
I thought the hotel was okay. The room was pretty clean, but a little outdated. The bathroom had a hole in the ceiling and there was NO free wifi, which was stated on the site. Also the hotel refused to do anything about it. Overall it was a pretty decent stay.Genuine Hotels.com guest review
"Great Stay for the long run!"
Like any hotel is not perfect, but I was very satisfied with my long stay. My kids loved the indoor pool, hot tub, and work out area. I enjoyed the made to order breakfast! for kids there is even MickeyMouse pancakes. The staff very attentive...and very helpful in suggesting places to eat or routes to certain points of interest. There is plenty of space […] to relax and have a beverage. 10 floors, so plenty of room...plenty of elevators ... Overall I will definitely stay here again.. Read moreGenuine Expedia guest review
Close to the airport, excellent staff and very clean hotelGenuine Hotels.com guest review
Rooms were great! Beautiful hotelGenuine Hotels.com guest review
Will definately stay here again. Loved the breakfast! Great food and friendly staff. Teens enjoyed the pool area.Genuine Expedia guest review
"Great room and breakfast"
overall i give this hotel a 3.5 out of 5 star rating because of the older interior. the room was a suite with a balcony, and was very large with a smaller sized bathroom. the mattress was a bit hard for our taste, but was more comfy than most hotels we have stayed in. the breakfast(included) was the best we have ever had for free. hotel was near the […] airport but only heard 1 jet at 3 am when i woke to go to the rest room. a little hard to get into due to the busy roads. again great stay and we will return without a question . Read moreGenuine Expedia guest review
Great location close to DFW airportGenuine Hotels.com guest review
"Wish we could have stayed longer"
We have stayed here many times. There really is no better hotel, especially for the price. The room itself is great, and so spacious. The absolute best part of the stay was the breakfast. Freshly made omelets with your choice ingredients, pancakes, biscuits, fruit, muffins, yogurt. Staff is amazing. Everybody was so friendly. The manager even helped […] carry one of our breakfast trays to our table. Extremely satisfied and will definitely stay again next time I'm in town. Read moreGenuine Hotels.com guest review
Exceptionally noisy. Had to speak to front desk repeatedly.Genuine Expedia guest review
"Worth the money"
The hotel was good. Good service, good food, and over all good atmosphere. The only thing I didn't like was they charge an extra $50 they don't tell you about just in cause you damage a room. You get it back, but a notification would have been nice. I would return if I was ever in that area again.Genuine Hotels.com guest review
"Close to airport"
Good hotel and serviceGenuine Hotels.com guest review
"Beautiful hotel with wonderful breakfast"
This hotel is beautiful and elegant. The outside of the hotel and lobby/atrium area look expensive, beautiful, and elegant. The atrium includes a waterfall and pond with Koi fish and glass elevators. It features many areas to relax or socialize. There is an Italian restaurant on site. It is a bit pricey. The rooms feel like they are older, but they […] are clean and comfortable. The bath room is very small but functional. The made to order breakfast is free and amazing!!! The dining room supervisor is superb. We will plan a weekend trip to the Dallas area just to come enjoy the hotel and have a wonderful breakfast made for us. Read moreGenuine Expedia guest review
"Cant beat open bar and free breakfast"
Only complaint is my room was supposed to be a balcony room and wasn't other than that great place to stay!Genuine Hotels.com guest review
"Nice overall view outside of room into the lobby"
The free breakfast set up was nice!..really enjoyed it n the staff!Genuine Expedia guest review
This hotel is very beautiful and elegant. The indoor waterfall is very relaxing. Everything was very clean. The staff we're very courteous. They greet u by your name on the phone when u contact front desk. The price is affordable for everyone. It's nice that we can all enjoy luxury including the lower income people like myself. I highly recommend this […] hotel ( : Read moreGenuine Expedia guest review
"staffs were not mean"
first impression:bad, the front desk staff was cold, she even discouraged me signing up the hilton loyalty program. although I requested two rooms be next to each other, the rooms were quite far away after second attempt. three attempts to get a shower cap, every thing else was ok until the second morning, only one clean towel was provided each room. […] I will avoid this place next time Read moreGenuine Hotels.com guest review
Hotel was very nice but rooms were a little dirty and showing signs of wear, but still ok. Breakfast was good, there was no clean silverware for very long time. Had a good time, my kids loved it!!Genuine Hotels.com guest review
This was a great hotel. They recently remodeled so the room was more contemporary. The shower had low water pressure and the shower head had issues. But the bed was comfy.Genuine Hotels.com guest review
"I thought this was going to be an awesome room!"
Upon arriving to the hotel I went to the front desk and checked in, the hotel staff was very friendly. There was a reception in the lobby/ breakfast area. This include chips and hot sauce and sodas. The room was clean had everything we need but AIR CONDITIONING!! The fix to the problem was a box fan since no more rooms were available! Very uncomfortable […] night of sleep. Spoke to the front desk at checkout and since I booked through expedia there wasn't anything they could do! Read moreGenuine Expedia guest review
"CAT URINE SMELL"
There was a cat urine odor inside the room. Turned on the AC. It was still there. Not sure if someone with a cat stayed there. It was horrible.Genuine Expedia guest review
"Close to airport parking spots; nice hotel"
Hotel was nice, and rooms were comfortable. Hotel wifi was not free, which all wifi should be. I did however go to the desk and ask about it and they gave me a free promo code. I would stay again!Genuine Expedia guest review
"great managers reception and delicious breakfast!"
Perfect location with easy access to many restaurants nearby. The made to order breakfast was convenient and very quick! The room was a bit humid and the bathroom was VERY small but overall this was the perfect hotel for a work trip. I would stay here again!Genuine Hotels.com guest review
"Nice place, no security in parking lot"
All good except parking area, it was packed and there was not security around only signs stating to look, hide and lock everything in the carGenuine Expedia guest review
We stayed at Embassy Suites DFW South and the made-to-order breakfast was wonderful, and except for getting lost trying to get there because our GPS went insane, everything was great.Genuine Hotels.com guest review
"staff was amazing"
During breakfast I have never had better service. We had our four boys at the table and we received help with plates and extra pancake syrup. Overall everyonewas friendly and very helpful we will stay here again on our next tripGenuine Hotels.com guest review
Very naice hotel, the staff very friendly. I recomendedGenuine Expedia guest review
The location was great, I wish we would have looked at our ticket and stayed at the North location so we would be closer to our gate but we had no issues. Only complaint would be the exterior windows seemed to leak a lot of noise as well as the door to the atrium. There was an event taking place the night we stayed and the hotel was noisy. Once away […] from the front living space the atrium noise wasn't an issue. There just seemed to be an abundance of street noise coming in from the outside. Great place to stay. Read moreGenuine Hotels.com guest review
Our room smell like someone had smoked in it. We had to open the door for at least 8 hoursGenuine Hotels.com guest review
I enjoyed the cooked to order breakfast and the free happy hour was excellent. Housekeeping was a little slow they did not show up to my room till 4pm by then I just asked them to replenish towels.Genuine Hotels.com guest review
"Breakfast was GREAT!"
We live in Irving and I decided to get a hotel so my girls (4 & 6) could go swimming. You never know what the temp is going to be like in TX so I wanted an indoor pool. It was a good size and wasn't over crowded. Was heated, not the warmest I've ever been in but definitely not cold. The hot was a good temp but had a faint smell to it. Overall I would […] stay here again. They really know how to do breakfast! Read moreGenuine Hotels.com guest review
Everything was wonderful except ice machine on 3 differant floors didn't work.Genuine Hotels.com guest review
"My new favorite place to stay!"
The hotel was great and the employees were so pleasant! Very happy with the room and the breakfast!! Will be using this hotel in the near future!Genuine Hotels.com guest review
Went for a volleyball tournament and was a great room at a great priceGenuine Expedia guest review
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