"A Grand stay"
We enjoyed our time there and the fact that shuttle service is offered was an absolute plus.The staff was friendly and informative on places to eat and things to do outside of just the casino. We will use this hotel for future visits to the area.Genuine Hotels.com guest review
All was good. Will stay againGenuine Hotels.com guest review
Very nice clean hotel with friendly staff. Great Breakfast will stay here again.Genuine Hotels.com guest review
"Nice...Close to Casino"
It was very nice.....clean and roomy. Only you need to upgrade your TV.Genuine Hotels.com guest review
The rooms were very comfortable and easy to get to. The breakfast was very good and had everything needed to start the day. Was very good all around. Very good location and a nice view of the mountains.Genuine Hotels.com guest review
Great biscuits and gravy!Genuine Hotels.com guest review
"Nice hotel in Cherokee"
Updated hotel, not luxurious, but very nice, clean, comfortable, nice friendly staff- would stay there again.Genuine Hotels.com guest review
"Slept in my car. Was still charged"
Booked a non smoking room online when I was checking I was told they only had smoking rooms available. They refused to refund me my money even though I told them I wasn't gonna stay there. I was told to sleep in the smoking room or sleep in my car because they don't guarantee that it would have been available.Genuine Hotels.com guest review
"We would stay again!"
el. Not bad for the price. Daytime Staff at the desk was great! But at night we kept being told (3 different times) that the shuttle from the casino would be there in 5 minutes. They finally came 37 minutes later. Otherwise all was well!Genuine Hotels.com guest review
"not as good as previous visits"
did not like rooms we had this trip / even after a $40 upgrade - rooms were not nearly as nice as previous stays. probably will not stay here on my next visit. We come to the area frequentlyGenuine Hotels.com guest review
not good rooms this stayGenuine Hotels.com guest review
"Very clean rooms!"
The rooms were very nice & clean. We loved the shuttle service to the casino.Genuine Hotels.com guest review
"Third Time's a Charm"
Third stay at this hotel. When we arrived (Thanksgiving Eve) we were asked if we wanted a free upgrade to the King Deluxe room as a way of letting us try the new rooms. Of course!!! What a nice surprise. We really enjoy the convenient location to the casino and other area attractions. The hotel staff is always very friendly and helpful. And the bed, […] I want to take it home! The free breakfast is a bonus. Our go-to hotel for Cherokee, NC. Read moreGenuine Hotels.com guest review
Bad smell in the room (pillows)Genuine Hotels.com guest review
Room was comfortable and the staff very helpfull.Genuine Hotels.com guest review
"My night in Cherokee...."
Just wanted to get away for a day or so. The motel was convenient to places I wanted to go. I truly enjoyed the free breakfast. They had anything you wanted to eat including pancakes.Genuine Hotels.com guest review
The hotel was nice and clean. Stayed on the bottom floor, which was good. The bathroom floor was very cold and could have used a rug. I would stay again.Genuine Hotels.com guest review
"Quick Trip to Cherokee"
We recently stayed overnight and enjoyed all this hotel had to offer. Room was nice, clean and comfortable, very friendly staff, very close to the casino and we liked that the hotel served a nice breakfast. We will definitely be back on our next trip to Cherokee.Genuine Hotels.com guest review
The room was cold. I put newspaper in door to keep cold out. The heater did not heat the room. Bath room was cold and had no heat. Water pressure was terrible and could not adjust water temperature eaisly. No refrigerator or microwave in room. The hotel is overpriced for the accomadations. Breakfast was average but they need more seating room. Definitely […] will not stay there again and would not recommend to anyone. I would give a two plus overall ating. Read moreGenuine Hotels.com guest review
got a free upgrade to a deluxe room in the inner part of hotel. room was equivalent to my room at Bally's in Las Vegas last month. Front desk clerk was friendly and courteous. Buffet breakfast was very good with fresh scrambled eggs and sausage along with waffle maker. Front area and my room both very clean. Would stay here again.Genuine Hotels.com guest review
"will stay again"
Rooms have been updated, even though I've never had a complaint about them before. Staff was courteous and helpful with directions. Breakfast was diversified and good.Genuine Hotels.com guest review
This was our first visit to Cherokee. The staff were friendly. They let us check in early and waived the fee...awesome!Genuine Hotels.com guest review
Staff was friendly and rooms were clean. The problem I had was the rooms were out dated. The furniture was old and worn. The chair was faded from the sun and the furniture did not match other pieces in the room. The fan in the bathroom did not have a cover. Really need to put some love into this hotel.Genuine Hotels.com guest review
Great breakfast very nice staff at checkin will stay thete agsin in three weeksGenuine Hotels.com guest review
"would not go back."
very dated,4pm check-in time is purposely late, so they tell you room is not ready, so you will go shopping in stores on reservation. even asked did we go shopping. good breakfast.Genuine Hotels.com guest review
sleepover in between stations. Cherokee is a nice stopover place to visit. Motel is nice and close to everything.Genuine Hotels.com guest review
"Comfortable place to stay"
We stayed in an outside room for one night. Room was definitely dated but clean and comfortable. TV reception not good but we were not in the room much so it didn't matter. Inside rooms are updated and much nicer but cost more. We'll opt for inside next time.Genuine Hotels.com guest review
I spent one night at this hotel on 11/8/2014. I arrived about 1.5 hours prior to check in. This was not a problem and i was immediately given a room. The front desk staff were very friendly and answered my questions about the area. When I got to my room it was clean and in good repair. I have read some reviews saying the room were shabby, but this was […] not my experience. The beds were very comfortable, the bathroom bright and very clean. The only small knock I have was the TV picture was grainy.I will be staying here again Read moreGenuine Hotels.com guest review
"Friendly staff, but old and in bad shape"
The room we had was not a part of the larger hotel. There was no fridge or microwave. It looked old and run down. The upside was the friendly staff.Genuine Hotels.com guest review
We stayed for one night and were very comfortable. We enjoyed the complimentary breakfast the following morning. We will stay there again in the future.Genuine Hotels.com guest review
"Our stay in Cherokee"
Room was ok for an older hotel. Additional outlets needed for coffee pot and cell phone charging, and a lamp would nice on the desk. Breakfast was really nice, better than expected.Genuine Hotels.com guest review
"Had a Blast Great Room & service"
Night time Service Crew Chip & Frankie were EXCELLECT......Nice Rooms Good Hot Breakfast Really Close to Harrah's ....only bad thing I would take my own toilet Paper......REALLY RUFF.Genuine Hotels.com guest review
"Cherokee overnight stay."
Room & bathroom very spacious. Staff friendly and helpful. Nice hot breakfast.Hotel very convenient, right down the road from Harrahs Casino.Would definately stay here again:)Genuine Hotels.com guest review
Good value for the price. The room was clean and well appointed. I've never signed so many disclaimers to get a room before. Things like, "I won't steal anything. I will pay for whatever I break. I won't make excessive noise" etc. Also, the breakfast was forgettable. No fruit. Bland eggs. Thank goodness for oatmeal.Genuine Hotels.com guest review
We will be back : )Genuine Hotels.com guest review
It was awesome. Had a great time.Genuine Hotels.com guest review
"The Grand makes for a good trip !"
My wife and I really enjoyed Cherokee Grand and will definetly be using them in the future, they have added a breakfast bar since our last trip up, and the food was awesome, the staff at Cherokee Grand has always been very helpful, hope to get back there real soon !Genuine Hotels.com guest review
"can't beat the price, can't beat the service!"
very comfortable, excellent for the price, really enjoyed the breakfast being served, we will go back for sure !Genuine Hotels.com guest review
"Would stay again."
The rooms are large but sparsely furnished and the sheets were just a little bit too small for the mattress. Otherwise was comfortable and there was a very good selection of food for breakfast.Genuine Hotels.com guest review
"Needs a little better cleaning"
Great location and decent price, but there was mold in the bathroom and the furniture had sticky rings on it as though it hadn't been cleaned well. A little yucky.Genuine Hotels.com guest review
What a delightful stay! Not only was the room comfortable and parking right in front of the door, but they had hourly shuttles to the casino. Imagine enjoying the breakfast next morning, and dining with the band members from Air Supply that we had gone to see the night before. Everyone was very gracious and helpful.Genuine Hotels.com guest review
"Great Hotel, close to the Casino, shuttle too!!"
Went for a weekend getaway and there was a snafu with our reservations, but they were very accommodating and made it all right (even though it wasn't their error). Free breakfast and the room was great, clean and they had a shuttle to the casino.I will be back again!Genuine Hotels.com guest review
"Best Breakfast / Poorest Internet Connection"
I really liked this motel. It was clean and comfortable. They also served the best breakfast (the usual plus scrambled eggs, sausage, and sausage/gravy & biscuits.) The staff were all friendly and helpful. The negatives were that the Internet connection was not great (had to keep signing on). As I needed decent speed for uploading photos, this was not […] a happy time. Truthfully, I never contacted the desk about the issue, thinking it was the mountainous area being the problem. However, a few days later, being in the mountains farther toward the East didn't seem to make a difference. Also, the lighting in the room left a lot to be desired; it was impossible to read in bed without a personal battery light. The choices on the cable TV were pretty sparse (heavy on news shows and light on other types.) On the whole, though - I'll probably stay there again on my second trip through next year. Read moreGenuine Hotels.com guest review
"Our New Casino Getaway Hotel"
This was our first stay here. Clean, comfortable room, short walk to the casino, friendly staff. Will definitely make this our casino getaway hotel!Genuine Hotels.com guest review
Nicely remodeled, clean and comfortable. Great value for the money. Will stay again.Genuine Hotels.com guest review
"A comfortable clean room with courteous staff."
A sold out weekend, but the front desk and the rest of the staff managed everything well. Rooms were clean and comfortable. The rooms were way overpriced compared to the rest of the year, but this being peak leaf season drives up all of the room rates in the area.Genuine Hotels.com guest review
"Great weekend at Cherokee!"
We enjoyed our stay tremendously. The hotel is clean and comfortable and the staff is kind and helpful. The proximity to the casino was also great. The only negative we found was that there was no gym on site.Genuine Hotels.com guest review
"We Will Stay Here Again Next Time We visit Cheroke"
We enjoyed our first visit to Cherokee very much. The room was very comfortable, especially the bed, breakfast was very good too.Genuine Hotels.com guest review
"Cherokee grand hotel"
Rooms Clean. Nice to have shuttle taking you back and worth to casino. Driver was very nice.Genuine Hotels.com guest review
"Limited Time at Hotel"
This was my first time staying at this hotel. Upon arrival, the staff was friendly (Chip), even though there was a long line at check in. Within an hour after check-in, I had to leave due to a medical issue so my time at the hotel was very limited. The rooms seemed clean and adequate for the price of the stay. Due to having to leave early, the hotel […] stated they would try to work something out with me; however, I am awaiting their follow up call from last week and my credit card has already been charged the full amount. With all that said, I go to Cherokee 3-4 times per year and would consider staying with them again if they follow up and worked something out due to my emergency departure. Read moreGenuine Hotels.com guest review
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