All hotels in Cherokee, North Carolina, United States of America
1 room, 2 adults
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196 Paint Town Rd, Cherokee, NC, 28719, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 921 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.2
  • Comfort
    3.9
  • Condition
    3.7
  • Neighborhood
    4.3
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5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay. The kids loved the pool, and the continental breakfast was great,too. The staff was also very nice and helpful
Genuine Hotels.com guest review
3 night family trip Jun 28, 2015
Jenna
US
5.0 / 5Outstanding
"Native American Flair. save, clean, friendly and c"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was super friendly. Super close to the Casino. It had a wonderful Native American flair. It had great soaps and shampoos. The TV was big and clear. The beds were comfy. It was not fancy, but very clean and welcoming. Hotels Com. Will be my first choice when I need to book a room, as they took care of reservations and we're easy to use with great deals.
Genuine Hotels.com guest review
1 night family trip Jun 26, 2015
Cathleen
US
4.0 / 5Excellent
"Cheokee"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel personnel were really friendly, it was a great stay. The check in time was later than I would have liked at 4pm. I thought the mattresses were harder than my preference, but my husband thought they were fine.
Genuine Hotels.com guest review
1 night family trip Jun 29, 2015
Sharon
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay for our needs. Good breakfast /comfortable room I highly recommend this hotel.
Genuine Hotels.com guest review
1 night romance trip Jun 25, 2015
John
US
4.0 / 5Excellent
"Friendly staff hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very friendly staff. Clean room. Walked to casino. Breakfast was very adequate
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Lenora
US
5.0 / 5Outstanding
"nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a nice hotel that was close to my destination.. the casino!! Walking distance
Genuine Hotels.com guest review
1 night trip with friends Mar 28, 2015
james
US
2.0 / 5Fair
"Less than impressed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
For the pictures that were displayed on the website, the room condition did not live up to it!!
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Isaac
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just passing through the area and needed a place to stay for the night. Hotel was very clean, the beds were super comfy, and my son had fun in the pool. Only complaint was that the breakfast food was mostly gone when we came down in the morning, but overall a great stay in a beautiful area.
Genuine Hotels.com guest review
1 night family trip Jun 16, 2015
A Traveler
US
3.0 / 5Good
"Solo Getaway !"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This was a solo overnight getaway to Harrahs Casino as their hotel was fully booked. The Grand Cherokee Hotel was a decent and clean hotel. Full hot breakfast was also good. Very close to casino and other nearby shops.
Genuine Hotels.com guest review
1 night trip Jun 14, 2015
Kevin
US
4.0 / 5Excellent
"very good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very satisfied
Genuine Hotels.com guest review
1 night romance trip Jun 7, 2015
Margarita
US
5.0 / 5Outstanding
"CHEROKEE GRAND - FANTASTIC!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
FANTASTIC!
Genuine Hotels.com guest review
1 night trip Jun 6, 2015
Carol
US
4.0 / 5Excellent
"Super Nice Staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice Staff and very clean room. The breakfast was really good too! Will stay here again in the future!
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
Kelley
US
5.0 / 5Outstanding
"Go for the deluxe room! It's great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We booked a standard room first but when we arrived we were put in a building off to the side of main hotel. This is not shown in pictures of property, these rooms are older and ours smelled musty and caused my eyes to itch and water. They were clean and spacious but just older. We asked to be moved and paid just a bit more to upgrade to a deluxe room in main hotel. Based on that room We rate this hotel experience as top notch. Awesome room, great breakfast, helpful staff! Our recommendation is to go for the deluxe room right from the start! It's surely worth it!
Genuine Hotels.com guest review
4 night romance trip Jun 3, 2015
Jeffrey
US
3.0 / 5Good
"disappointed but will give them another try."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I have stayed several times here, but this last time was a disappointment. I was in one of the remodeled rooms and the cleanliness of the bathroom was terrible. Whoever painted missed a lot. The tub was taken out and a shower curtain was installed outside of the shower area. The floor was flooded when I stepped out. I did report it and they said it would be taken care of, when I returned the water was still on the floor.
Genuine Hotels.com guest review
2 night trip May 31, 2015
Noreen
US
4.0 / 5Excellent
"Gambling Trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Fantastic hotel at a great price. Booked a jacuzzi tub room.
Genuine Hotels.com guest review
1 night trip May 30, 2015
A Traveler
US
2.0 / 5Fair
"Uck"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Wouldn't stay here again
Genuine Hotels.com guest review
1 night trip with friends Jun 6, 2015
Nikki
US
3.0 / 5Good
"Good, except for uncomfortable bed."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Very nice except for the bed. Very uncomfortable.
Genuine Hotels.com guest review
1 night trip with friends May 30, 2015
Marlene
US
5.0 / 5Outstanding
"Very pleased customer."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were not able to get a reservation at the casino hotel and book the night at the Cherokee Grand Hotel. To my surprise, I was very impressed with the Hotel. The room was clean and spacious and the bed was very comfortable which I had a great night's sleep. The staff were cheerful and helpful and very polite. This Hotel was in walking distance to the Casino which was convenient. I would defiantly stay at this hotel again and refer it to my friends.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Rita
US
4.0 / 5Excellent
"No complaints"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I thoroughly enjoyed my stay. The room was clean quiet and comfortable. The staff was friendly and helpful. The shuttle to the casino on the weekends was convenient and appreciated. I would stay here again without a second thought.
Genuine Hotels.com guest review
1 night trip May 30, 2015
Aron
US
5.0 / 5Outstanding
"Our 4th anniversary get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location and room was very nice. The A/C unit didn't work real good and was very loud.
Genuine Hotels.com guest review
2 night romance trip May 29, 2015
Samantha
US
3.0 / 5Good
"Somewhat disappointed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was nice but not for the price. It was an older hotel that had been refurbished. The bed was hard but overall it was acceptable. I would stay there again if the rates were cheaper.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
A Traveler
US
4.0 / 5Excellent
"great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great! Modern, clean, ample leg room and comfortable. Would stay here again
Genuine Hotels.com guest review
2 night romance trip May 23, 2015
sandra
US
3.0 / 5Good
"would come back."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This room was better this time. It was detach from the actual hotel wich where much nicer an up to date.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
Harriett
US
4.0 / 5Excellent
"Breakfast until 10:30 would be great."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall good experience. The shuttle was easy to access. Breakfast stopped promptly at 10, so don't be late. It 's hard to get up early when you stay out late the night before at the casino.
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
Cynthia
US
4.0 / 5Excellent
"pleasant"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
roomier and nicer than I expected.
Genuine Hotels.com guest review
1 night trip May 21, 2015
BERT
US
5.0 / 5Outstanding
"Great get a way"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Loved the stay but Cherokee its self was not that great. It has gone to be nothing but all about the casino and nothing of the heritage of the Indians anymore.
Genuine Hotels.com guest review
2 night romance trip May 15, 2015
Cathy
US
5.0 / 5Outstanding
"Girls trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a wonderful stay, everything was nice. Had a slight problem with hot water but it was fixed within a few minutes
Genuine Hotels.com guest review
1 night trip with friends May 16, 2015
christina
US
3.0 / 5Good
"Nice hotel, Good price"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
It was a nice hotel for the price. The staff was outstanding and very accommodating. Chip was the best at letting us know about the amenities, including the free shuttle to the casino. Will stay again. Breakfast was very good as well. Walking distance to the casino if you decide to go that way.
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
Theresa
US
5.0 / 5Outstanding
"Weekend getaway with the monster-in-laws:)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was disappointed that the pool wasn't open but most places don't open until after Memorial Day anyways. The staff was very friendly and helpful. Rooms clean and sufficient. Breakfast was enjoyed by all. Had something for everyone. That's saying a lot since there were 8 of us total. 2 rooms full.
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Eric
US
4.0 / 5Excellent
"Good hotel good rate"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Breakfast was good, staff friendly and helpful. Room decent and fair priced.
Genuine Hotels.com guest review
1 night family trip May 16, 2015
A Traveler
US
4.0 / 5Excellent
"It will do"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Stay was good, disappointed with the breakfast they serve. Also mattress was very uncomfortable.
Genuine Hotels.com guest review
1 night trip May 9, 2015
cynthia
US
3.0 / 5Good
"Short overnight stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Stay was well after getting checked in. Check in time of 4:00 is rather late when you have traveled for couple hours and then have to be out by 11:00 the next morning. Cutting the stay time a little shorter than normal.
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
A Traveler
US
5.0 / 5Outstanding
"cascino visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
pleasant stay soft bed we would stay there again.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Danny
US
3.0 / 5Good
"Our stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The location was great, just down street from Casino. The rooms and bathrooms very outdated. I would give it C (just average) overall.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was just an overnight getaway but was great service ,employees very nice, clean, and close to harrrahs - shuttle was great perk. Thanks - hope to stay again soon with pool open ;)
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Michelle
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
1 night trip Apr 4, 2015
Carol
US
4.0 / 5Excellent
"Great Hotel if visiting Harrah's"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel if you're planning to visit Harrah's casino- walk-able distance, but no need because the hotel offers a free shuttle on weekends to/from the casino until 2 or 3am! We had a very big, clean and updated room. Staff was friendly and courteous. Would definitely stay here again!
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2015
Stephanie
US
4.0 / 5Excellent
"week-end at casino"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
All the staff were very welcoming & helpful. Breakfast was pretty good for this type hotel. I will definitely stay there again.
Genuine Hotels.com guest review
2 night trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"I totally recommend this hotel to anyone"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This was the first time I've stayed there, but it won't be the last. Really nice hotel with great staff.
Genuine Hotels.com guest review
1 night trip with friends May 2, 2015
Michelle
US
5.0 / 5Outstanding
"Birthday Bash"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Took my husband to Cherokee for his birthday. The hotel staff was very friendly and accommodating. Conveniently located and having the shuttle to and from the casino was very nice. Some of the best hotel coffee I've ever had. We would definitely stay here again.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
Cynthia
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay and the food was good.
Genuine Hotels.com guest review
3 night trip Apr 27, 2015
William
US
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good stay enjoyed my room!
Genuine Hotels.com guest review
1 night romance trip Apr 19, 2015
janice
US
5.0 / 5Outstanding
"Cherokee Grand"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a wonderful time. People at the hotel were great, very nice and helpful.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
Sam
US
4.0 / 5Excellent
"Weekend Getaway done right"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was comfortable and clean. Very modern in its decor. Bed was comfortable. Appreciated the microwave and fridge. Staff was friendly and helpful. I'd stay there again.
Genuine Hotels.com guest review
1 night trip Apr 18, 2015
A Traveler
US
3.0 / 5Good
"I want stay again"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
The room had a bad smell. We went with another couple their smell as well. The housekeeper came in and made the bed without changing the sheets. Now that's nasty.
Genuine Hotels.com guest review
2 night romance trip Apr 3, 2015
daniel
US
1.0 / 5Poor
"DISSAPPOINTED TRAVELER."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
HOTEL WASNT UP TO OUR EXPECTATIONS ACCORDING TO PICTURE SHOWN AD. ARRIVED AN HOUR EARLY AND WAS TOLD CHECKIN WAS AT 4 PM. PERSON AT DESK WASNT FRIENDLY BUT SURLEY, GUESS CUSTOMERS AHEAD OF US HAD RED HIM THE RIOT ACT FOR SOMETHING, LEFT STATING NEVER AGAIN.WOULD NOT RECCOMEDN THIS HOTEL. WE LIVE CLOSE SO WE WILL SPEND THE EXTRA FOR A FIRST CLASS HOTELL FOR JUST ONE NIGHT THAT IS NEARBY.
Genuine Hotels.com guest review
2 night romance trip Mar 30, 2015
LEONARD
US
4.0 / 5Excellent
"GREAT LOCATION"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoy staying here. It is close to the things we like to do
Genuine Expedia guest review
Other trip Mar 30, 2015
Mike
US
4.0 / 5Excellent
"Great motel, great value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel is comfortable and clean. The breakfast is great and there is a shuttle to the casino. A great value for the price.
Genuine Hotels.com guest review
1 night business trip Mar 27, 2015
Michael
US
5.0 / 5Outstanding
"Comfortable room good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Comfortable bed. Enjoyed our one night stay. Breakfast good
Genuine Hotels.com guest review
1 night romance trip Mar 20, 2015
Caroline
US
2.0 / 5Fair
"Not worth it"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
For a last minute overnight trip, and you are desperate for a place to stay, use this place as a last resort. It all started when we walked in to check in, the front desk associate was chowing down on McDonald's at the desk. I don't know if they have uniforms for their people but if they don't then they should require some sort of professionalism in dress code since the same person was wearing an old hooded sweatshirt, a graphic tee and jeans. I could over look that. But the next part ruined the stay completely. We got to our non smoking room, and entered to the smell of cigarette smoke, dead bugs on the floor, stained carpets, and a bathroom that had a tub that was constantly running and was disintegrating. I was so embarrassed by the condition that we didn't even stay in the hotel but maybe 3 hours total. Honestly, I would not recommend this place at all. The only good thing about this place was that it was within walking distance to the casino.
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2015
David
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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