All hotels in Cherokee, North Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
196 Paint Town Rd, Cherokee, NC, 28719, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 1,198 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Amenities
    Great amenities
  • Room
    Room is all right
  • WiFi
    Bad internet service
  • < Previous
  • Page 1 of 24
  • Next >
5.0 / 5Outstanding
I enjoyed staying at your hotel it close to the casino.
Genuine Hotels.com guest review
3 night romance trip Nov 2, 2015
William
US
5.0 / 5Outstanding
"Will stay again"
Wonderful environment, beautiful rooms, and great and friendly staff.
Genuine Hotels.com guest review
1 night romance trip Jan 8, 2016
Amanda
US
5.0 / 5Outstanding
"Nice stay."
Stayed one night and the room was very clean and comfortable. Staff was very friendly. Would stay there again on my next trip.
Genuine Hotels.com guest review
1 night trip Jan 7, 2016
Timothy
US
1.0 / 5Poor
"If you like sleeping with spider nests, stay here!"
Thank goodness we only stayed one night. WiFi was terrible even though we were in the room right next to the lobby. That was unfortunately the least of the problems. Employees talked loudly at our window all morning and the bed was super uncomfortable, again, least of the problem. When we were looking around the bed to make sure we didn't leave anything behind, we discovered several layers of cobwebs between the bed and nightstand and an accompanying SPIDER NEST between the bed and wall. There is absolutely NO WAY that it could've been missed if the sheets had been changed. It was literally 6 inches from our heads on the pillows! When I went to find a manager, I was ignored by no less than 5 different employees, only to be told after 10 minutes that there was no manager on duty. I asked to be contacted by the manager, one week later and still no call. Gross, gross, gross.
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice Looking Facility"
Quality of the breakfast buffet was not up to par. One Waffle maker was down. Buffet on Fri AM was not ready as scheduled.15 minutes total before everything ready. On both Fri & Sat AM, the sausage gravy was not hot.
Genuine Hotels.com guest review
2 night romance trip Dec 24, 2015
Douglas
US
4.0 / 5Excellent
"Casino trip"
Nice will stay there again.
Genuine Hotels.com guest review
1 night trip Dec 29, 2015
douglas
US
5.0 / 5Outstanding
"We would come back and stay again."
Great price and average free breakfast. Good enough for us.
Genuine Hotels.com guest review
1 night family trip Dec 29, 2015
Juenlee
US
5.0 / 5Outstanding
nice hotel with great breakfast
Genuine Hotels.com guest review
1 night trip Dec 28, 2015
A Traveler
US
5.0 / 5Outstanding
great
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2015
EDWARD
US
3.0 / 5Good
"Loud"
Hotel is very noisy after 11:00 pm
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2015
Dwayne
US
1.0 / 5Poor
"I recommend staying somewhere else..."
I recommend staying somewhere else. I was in room 221 and you could see daylight under the door allowing a draft in the room. I had to put a towel down to stop the draft. The placed is dilapidated and needs a complete overhaul.
Genuine Hotels.com guest review
4 night trip Dec 2, 2015
Eugene
US
4.0 / 5Excellent
"Friendly"
Staff was super, very nice and helpful
Genuine Hotels.com guest review
1 night romance trip Dec 24, 2015
Heather
US
3.0 / 5Good
"A bit noisy"
Hotel is quarter mile from the casino. Walls are a thin; activity above, beside & out front could be heard (repeated opening and shutting of doors 10p to 10:30p). Prefer quietude over the nightlife. Staff very friendly.
Genuine Hotels.com guest review
1 night family trip Dec 23, 2015
Paul
US
5.0 / 5Outstanding
"Excellent stay!"
Everything was perfect. We were so close to the casino. The room was exceptionally clean and the customer service was superior.
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2015
A Traveler
US
3.0 / 5Good
"Good for a short stay"
A good hotel for the price
Genuine Hotels.com guest review
1 night business trip Dec 18, 2015
hunter d
US
3.0 / 5Good
Nice hotel for value stay during off season.
Genuine Hotels.com guest review
1 night romance trip Dec 15, 2015
Rainer
US
5.0 / 5Outstanding
"Great hotel! Clean and spacious room."
Had a great overnight stay. The room was super clean. It was quick walk to the casino. The continental breakfast was terrific!
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2015
Steven
US
2.0 / 5Fair
Room was clean and breakfast was nice, but was not worth the nightly rate.
Genuine Hotels.com guest review
1 night family trip Dec 12, 2015
A Traveler
US
4.0 / 5Excellent
"Close to the Casino"
Overall it was a good stay. If your staying here to go to the Casino it's a good spot. Across the street from the Casino. Also the shuttle service to the Casino was great, on time, and the driver was friendly. It is an older hotel, but we had an updated room that was clean. The bed could have been a little softer though.
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2015
Russell
US
4.0 / 5Excellent
"Mountain Views"
The stay was great. The mountain views and the casino was the best.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2015
Harrison
US
5.0 / 5Outstanding
Great location to harrads without having to pay harrads prices. The free shuttle bus was great. Everyone way so nice
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2015
A Traveler
US
3.0 / 5Good
"Great price, less than great results."
Our visit was a family event to go to the Polar Express, therefore, time/costs were essential to a good visit. Saturday morning continental breakfast was late. There had been an "incident" which delayed the staff from preparing. We were on a timeline that didn't allow for a later breakfast; as it was 7AM was later than I had hoped. At 6:55, I was told to help myself to coffee. It was obvious that our room had not been "cleaned" recently. There was a spider web and live spider on the curtain/windowsill that we had to remove. Additionally there was another in the shower. Would we stay there again, probably not.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2015
SHARON
US
5.0 / 5Outstanding
The staff was amazing and I loved the breakfast bar and how close we were to everything.
Genuine Hotels.com guest review
2 night romance trip Dec 4, 2015
Carley
US
5.0 / 5Outstanding
"comfy clean nice hotel"
Very nice 1 night trip... We had an outside room so lots of noise in early am... Breakfast welcome surprise.. I would love to order thier toiletries Earth Therapy...
Genuine Hotels.com guest review
1 night business trip Dec 6, 2015
Alan
US
5.0 / 5Outstanding
"Very enjoyable hotel"
So glad we stayed here instead of the casino hotel. Friends stayed there and were being charged 12.99 a day for WiFi. The staff was very friendly and personable. Again don't think we would have gotten that from the casino hotel. Will definitely stay there again we come back in town
Genuine Hotels.com guest review
3 night trip with friends Dec 4, 2015
Carmine
US
5.0 / 5Outstanding
"Nice hotel close to casino"
Nice hotel close to the casino with shuttle service on weekends. Clean rooms and great breakfast.
Genuine Hotels.com guest review
1 night family trip Dec 5, 2015
Anurag
US
3.0 / 5Good
"disappointed"
They put hotels.com guest in the older rooms. Room key didn't work took 3 attempts to fix. Me walking back and forth to the across the parking lot room in the rain. Front desk person always too busy to be at front desk.
Genuine Hotels.com guest review
2 night trip Nov 30, 2015
James
US
2.0 / 5Fair
I had to have them reclean the bathroom.
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2015
Christina
US
5.0 / 5Outstanding
Everything was excellent
Genuine Hotels.com guest review
1 night romance trip Nov 24, 2015
Danny
US
5.0 / 5Outstanding
Our stay was great.
Genuine Hotels.com guest review
2 night romance trip Nov 20, 2015
A Traveler
US
4.0 / 5Excellent
"Good stay."
One night stay was good. Good location especially if you gamble. Rooms were clean as possible. Older hotel but nice for the age. Breakfast wasn't bad and friendly staff.
Genuine Hotels.com guest review
1 night family trip Nov 20, 2015
William
US
4.0 / 5Excellent
"Great time."
Quick quiet comfortable stay.
Genuine Hotels.com guest review
1 night family trip Nov 15, 2015
A Traveler
US
3.0 / 5Good
It was good for my purposes and I would do it again. Only negative was the comforter was stained and had to be replaced. Should have been seen and taken care of before check-in
Genuine Hotels.com guest review
1 night family trip Nov 15, 2015
A Traveler
US
5.0 / 5Outstanding
Excellent stay..clean and comfort..hotel staff was Great!! Will stay again..
Genuine Hotels.com guest review
1 night family trip Nov 17, 2015
Kyle
US
4.0 / 5Excellent
"will stay again"
wanted to stay close to Harrah's and was pleasantly surprised! Cost was reasonable and the free shuttle to Casino every thirty minutes was a big bonus! Room was nice and clean and staff were very nice and helpful! Hot free breakfast was pretty good too. Will book again!
Genuine Hotels.com guest review
1 night family trip Nov 14, 2015
Leah
US
5.0 / 5Outstanding
"Great Stay"
Perfect Location. Comfortable Beds. Great shower! Very pleased.
Genuine Hotels.com guest review
1 night romance trip Nov 12, 2015
Dora
US
4.0 / 5Excellent
"Nice folks"
The folks that work there are super nice especially chip it is definitely a great value not the Hilton but adequate near the casino and a good breakfast cannot beat it for the price
Genuine Hotels.com guest review
2 night romance trip Nov 11, 2015
A Traveler
US
3.0 / 5Good
"Bargain hotel"
Good rate for this hotel. Breakfast was good with hot food. Staff was nice. Near the casino. Room had comfortable beds but the carpet was dirty and stained and the bathroom looked like they painted over the mold on the floor molding.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2015
Denise
US
5.0 / 5Outstanding
"Nice and friendly"
Great service. Enjoyed the place immensely.
Genuine Hotels.com guest review
1 night trip Nov 11, 2015
A Traveler
US
4.0 / 5Excellent
"our first trip to Cherokee"
Have no complaints for the price all was great!
Genuine Hotels.com guest review
1 night romance trip Nov 6, 2015
Not Provided
US
4.0 / 5Excellent
"Comfortable stay"
It is an older hotel but the room was clean and spacious. It is close to the casino. The only problem was that in the hotel discription they don't state that their shuttle bus only runs to the casino on Friday and Saturday.
Genuine Hotels.com guest review
1 night trip with friends Nov 8, 2015
Evangeline
US
2.0 / 5Fair
"Listing NOT accurate!!!!"
Listing said 2 queen beds & a foldout couch!! NOT!! Desk person said others had complained about this but only offered a rickety foldaway bed with springs broken for 10$. Ad also said patio... NOT! Painted over wall paper in room.. Breakfast was OK ...
Genuine Hotels.com guest review
2 night trip with friends Oct 25, 2015
Mary
US
2.0 / 5Fair
"Hotel? More like a motel with hotel prices."
I did not stay in a hotel. They gave me a room in a strip motel the purchased or built that was outside the hotel on the side of the property. I will never again stay in a no-name "hotel".
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2015
A Traveler
US
5.0 / 5Outstanding
"One night get away."
We had a great stay. The breakfast was good too.
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2015
Debra
US
1.0 / 5Poor
"Not Happy"
Room look good on internet, but not pleased hotel needs upgrading they saw handicap sticker and gave a room on lower floor, went back and asked for room with balcony and was told no rooms a man was trying to check in same time as us, they told him they would not have room until 4:00 our check in time was 4:00 but they gave us a room, there was mold in the bathroom wall the sink water was slow to go down. When the man came back while we went back after about 45 mintues to ask for another room and they gave him a room in the main hotel upstairs were the balcony level was, they did give us another room over by handicap rooms but it was not better. I think that room was over priced for what we paid others checking in only paid $79.00. If we go back we will not stay at this hotel but Holiday Inn or some of the other hotels in the area. There are no stores like family dollar or dollar general where you can buy cleaning supplies I guess you have to bring your own. This is the first time writing a review and first time bad experience when booking with Hotel.com/
Genuine Hotels.com guest review
1 night family trip Nov 7, 2015
Gloria
US
5.0 / 5Outstanding
"Highly recommended!"
Wonderful atmosphere and close by casino. Highly recommend using the shuttle service provided by Chip.
Genuine Hotels.com guest review
2 night trip with friends Nov 6, 2015
CARLA
US
5.0 / 5Outstanding
"Awesome!"
The room was very nice, the breakfast was great. I didn't know this ahead of time, but it was an added bonus once we got there: They had a shuttle to / from the casino every 30 minutes until 3am at no cost.
Genuine Hotels.com guest review
1 night romance trip Nov 6, 2015
Kimberly
US
4.0 / 5Excellent
"Great weekend for the Ron White show at Harrah's"
The check in was quick and painless, The room was big compared to most hotels rooms, had sofa/bed and Wide screen TV. There is a shuttle for use to go to the casino but is nice to walk, less that 10 min walk along the river.
Genuine Hotels.com guest review
1 night trip with friends Nov 6, 2015
Gilbert
US
5.0 / 5Outstanding
"Very Nice Place"
We stayed one night in Cherokee and found this room late on the Hotel.com ap. We couldn't have been more pleased with the room and the user $100 rate just made it doubly nice. The room was large, clean, and smelled fresh. (Always an added bonus) The hotel staff was friendly and helpful. I would definitely recommend the Cherokee Grand Hotel to anyone for one night or multiple nights.
Genuine Hotels.com guest review
1 night romance trip Oct 22, 2015
Ann
US
5.0 / 5Outstanding
Great rate. Free shuttle to the casino and free hot breakfast.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2015
Michael
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 24
  • Next >