"Some things great. .. Other not so"
The place was great. Most ppl were great that worked there. I didn't like how many children were there making noise. .. i couldnt use the pool with my wife... kids everywhere. . The bartender at the pool ruined my experience there really over all.. that was a log thrown on the camels back. Rude. Acted like 1 customer (me) was bothering her by placing […] an order for some drinks whenever there were no other customers present. Over charged me on a drink... i could care less about the money. .. but the attitude makes me care. Me and my wife left to go somewhere else to eat and drink since we were treated with such disdain. Read moreGenuine Hotels.com guest review
"Great family resort."
We added an extra night to our stay and skipped traveling out to take our kids to Six Flags in Arlington. The kids had such a great time at the pool, the park, making s'mores, and watching the movie by the pool that they didn't want to go to Six Flags. The room was clean and very quiet. The bed may have been a little stiff for my liking, but I was comfortable […] nonetheless. The staff was friendly and courteous and did a great job with all guests I saw them interact with. We will stay there again, for sure. Read moreGenuine Hotels.com guest review
This was a mini stay-cation for my granddaughters, daughter, and myself. we had a wonderful experience from the moment we walked into the hotel. We were treated like royalty (smile). I would recommend this hotel to everyone looking for a great experience and memorable moment. We will be back soon, Thank you so much!Genuine Expedia guest review
Enjoyed the hotel and the surrounding areas. Room charges were over-priced. Underground parking was GREAT! Breakfast Buffet average. Machine for in-room coffee/tea service was great although the water used from the tap to make tea and/or to drink was below average (it tasted like grass); shampoo, soap, etc. was below-average.Genuine Hotels.com guest review
"Great vacation place"
Clean rooms, decent service, great pool, right near moody garden pyramids. the only cons was the low quality of the 1st floor cafe.Genuine Hotels.com guest review
"Great spring break getaway!"
It was a great place to take the family. Great view of the pyramids and lots of activities for the kids.Genuine Hotels.com guest review
"Stayed one night over spring break"
We stayed on a Tuesday night during spring break. The pool was clean, the staff very friendly and accommodating. The cafe is over-priced for what they serve. We had the cheeseburgers and the patties where the frozen cheap kind. Spent 15.00 in it. The breakfast buffet was gross. Couldn't eat anything on the buffet. Our server for breakfast was rude, […] and slow. He actually never came to out table. Other then that the rooms where clean. Something you would expect in a hotel that cost this much. We stayed our second night in a much cheaper hotel with a free breakfast that was better then there's. Read moreGenuine Hotels.com guest review
Nice stay. Staff helpful when small issues came up.Genuine Expedia guest review
"Nice hotel with lots of fun activities!"
The kids had a blast doing the treasure hunt and the outdoor movie!Genuine Expedia guest review
"Great stay Atmoody gardens"
Greatexpeience fabulous staff. I will stay here againGenuine Expedia guest review
"Good for price"
Spent 1 night w kids. Nice location. Heated outdoor pool. Facilities look old and a bit dirty. Making a new water park should make it nicer.Genuine Expedia guest review
"Near other attractions"
Left expensive pen at casual restaurant.......went back for it but no one knew anything, or seemed to care.Genuine Expedia guest review
"Great hotel lots if planned activities for childre"
Friendly helpful staff. Very clean close to beach , shopping, other activities and resturants. Food at the hotel was good.Genuine Expedia guest review
The hotel was nice, just not what I expected for a $300 a night hotel. My TV was not working properly it would get bright then real dark, In the morning when I went to make my coffee in the nice Keurig coffee maker, I found out it did not work either.Genuine Hotels.com guest review
"Great vacation. Loved it!"
We went for a family getaway and had a wonderful time. We have no complaints. We got to do everything we wanted to do without getting in our car. Great vacation at Moody Gardens and we loved that the attractions were non- profit, their aim in helping and educating.Genuine Expedia guest review
We have always stayed in another local hotel which was booked this time - we were sooo glad! Everything was so nice! Very attractive, comfortable room & delicious breakfast buffet. Within walking distance to several local attractions. My husband said "We have a new hotel!"Genuine Hotels.com guest review
Excellent service and beautiful hotel. Would not hesitate to use it again.Genuine Hotels.com guest review
We had and awesome one day mardi gras getaway. Great service provide back and forth to the strand during the event. Good job.Genuine Hotels.com guest review
The room was great. The service was excellent. The only issue I had was that there was a roach in the bathroom the first night and a bug in the bed when we were leaving.Genuine Hotels.com guest review
Beautiful hotel. Enjoyed the stay. Wanted to stay longer. Will come back.Genuine Hotels.com guest review
"Shuttle to mardi gras celebration"
Highly recommendedGenuine Hotels.com guest review
Went for Mardi Gras and reception handed us maps and shuttle schedule so within the hour we were downtown seeing the parades! The next day after a nice breakfast, we enjoyed the Rainforest pyramid and wish we had time to do more. Room was nicely and recently re-decorated and they offer turndowns. Free parking in underground garage. Friendliest and most […] helpful staff I've seen. Real orchids, too. Wish I had tried the spa and rooftop restaurant. Read moreGenuine Hotels.com guest review
The service was great, and the commute to and from madri gras was excellent. We will be back next year.Genuine Hotels.com guest review
"A great location with everything there to enjoy."
It was great, the shuttle bus service to down town Galveston was a good ideal because parking can be expensive and hard to get around. Wish I could have stayed longer.Genuine Expedia guest review
Nice hotel clean, coffee pot didn't work but besides that I would stay there again.Genuine Expedia guest review
"Beautiful rooms and hotel"
Very nice place to stay, close to everything and beautiful scenery. It is the perfect place to stay whether it be a romantic getaway or a family trip, it's perfect for both. We will be going back for sure. The rooms were very clean, the bathrooms are very nice, even though schlitterbahn wasn't open yet during our stay, it is right next to it, perfect […] for summer vacation. Well worth every penny for the room. Read moreGenuine Expedia guest review
"Hotel close to attractions."
This is a great hotel near all of Galveston's attractions. Right at Moody Gardens, near the Seawall and easy to get to the Strand area. We spent our 10th anniversary here and loved it. We will definitely return.Genuine Expedia guest review
Enjoyed ever aspect of the trip.Genuine Hotels.com guest review
"Best last minute vacation"
We loved it!! The attractions were nice but the hotel was amazing. Shearns restaurant at the top was fabulous!!Genuine Hotels.com guest review
Easy checkin and loved the quietness. Rooms are comfortable and will definitely stay here again.Genuine Expedia guest review
"Quiet Galveston Getaway"
The rooms are nicely decorated and comfortable and the sheets smell clean and are soft. The buffet was really good on Sunday but we came back the next weekend and it wasn't that great; I guess you could consider it a hit or miss buffet. The only issues I had were with the soap/shampoos and conditioners provided with by the hotel. Same the time and effort […] and bring your own. Read moreGenuine Expedia guest review
The check in was very quick and easy, the room was very nice. I will be visiting again.Genuine Hotels.com guest review
Excelent!Genuine Hotels.com guest review
"Wonderful convention host"
This is not my first stay in this hotel, but it was another fantastic one. We booked the first night of our stay directly through the hotel for the convention rate, and the second two through hotels.com. Rather than making us move around, they arranged it so that we would be able to stay in the same room for the duration of our stay. It was very clean, […] the Keurig in the room was a nice touch. Our only problems were slow (probably overloaded) wifi, and the bar staff seemed a bit overwhelmed with the amount of people we had. (Sorry, our group likes to drink, of course we will keep you busy!) Read moreGenuine Hotels.com guest review
Positives: Decent location and nice big room. Negatives: If you don't have kids and/or you want to have a peaceful "couple-getaway...," not the place to go. Frig. in room didn't work. Food in the Terrace Restaurant was blah and overpriced. Expected better from this "four star" hotel. Overall,..was disappointed with my stay, I do not recommend this hotel, […] and I won't be back! Read moreGenuine Expedia guest review
Response by Moody Gardens Hotel, Spa and Convention Center Dear George, Thank you for your comments and please accept my most sincere apologies for the shortcomings you experienced. While our hotel accommodates many families, we offer many amenities for guests traveling without children. We have taken our Terrace Restaurant off line for a full makeover with interior design changes and a new menu concept. We are reopening on March 1st as Café in the Park and I believe our new look and menu will be a great addition to our resort. SIncerely, Garvin O'Neil General Manager
"Great stop for space city con."
Had tickets for myself and a friend. Made reservations for Moody Gardens and was glad I did. Everything was fantastic! Room service and dining were friendly, and the food tasted great. It is a bit pricy but it is definitely worth the money.Genuine Expedia guest review
Hotel food was mediocre but room was nice. Facilites close to entertainment so lots of kids.Genuine Expedia guest review
To extend the Christmas spirit as long as we can, our family has a new tradition to come to Moody Gardens after Christmas to look at the festival of lights. It is consistently pleasing and we will for sure be back for years to come.Genuine Expedia guest review
"Very relaxing stay"
The hotel is very quiet and the staff is friendly. Getting away and relaxation were the goals for us and they were accomplished.Genuine Expedia guest review
very convenient to the attractions at Moody Gardens. The only problem with the room was that our tv was not properly connected and would not initially work. Thankfully, my teenage boys knew how to reconnect it. We used a roll away bed for one of my children. It was a nice bed for a roll away. All I had to do was ask at the front desk and it was placed […] in our room while we were at the pyramids. Read moreGenuine Expedia guest review
"Awesome place to spend The Christmas Holidays"
Loved the room and hotel decor. Very convenient if you plan on visiting all the attractions. Lots of kid friendly activities at the hotel.Genuine Expedia guest review
Moody Gardens is a beautiful hotel and the staff is wonderful. Will definitely stay there the next time we go to Galveston.Genuine Expedia guest review
"Loved our stay"
Great hotel and loved being close to Festival of Lights and Galveston.Genuine Hotels.com guest review
"Great Place to Stay"
Beds were extremely comfortable; staff in on-site restaurants were fantastic; staff were friendly; Hotel has been maintained exceptionally well. Beautifully decorated for Festival of Lights. Great family-friendly facility.Genuine Expedia guest review
"Very nice hotel"
Great time there, needs for improvement: waiters in terrace need to smile more, the 2 we had were efficient but never smiled. Had to get washcloths from housekeepers cleaning, they didn't leave any in our room. These are very minor things but thought you'd want to know. We totally enjoyed staying thereGenuine Expedia guest review
"Galveston at its Best!"
We stayed at Moody Gardens Hotel over the Christmas holiday and had a wonderful time! The staff even gave us stockings on our pillows on Christmas Eve. The Festival of Lights is within walking distance and well worth it. Hotel facilities were open on Christmas Day.Genuine Expedia guest review
"Nice a Christmas-time"
My daughter and I wanted a resort atmosphere for a little pre-Christmas get-away. It was nice to visit the coast and see the Victorian sites of Galveston, and we particularly enjoyed the pyramids at the Moody Gardens. If it had been just a little warmer, we would have gone swimming. The large beautiful pool was heated! More appropriate to the season, […] was the mile-long Festival of Lights walk at the hotel. We bundled up and enjoyed it very much! Read moreGenuine Hotels.com guest review
Excellent service. We were greeted by every member of the staff whether inside the hotel or in the parking lot. Clean, fast elevators, friendly staff. We will stay again.Genuine Hotels.com guest review
"Exceeded our expectations"
We surprised the kids with a trip for the Festival of Lights. Everything from checkin and the Magic show with Curt Miller to the pyramids to ice slaking and ice slide was amazing. The lights were spectacular! Amazing trip!!!Genuine Hotels.com guest review
"Details of Festivities enticing - but miss target!"
Moody's hotel, gardens, aquarium, theatres, convention center - the whole area with any portion titled "Moody" is very enticing with the attractions offered - but all are completely seperate and over-priced. If you choose to stay at the Hotel - the prices are the same for events and their did not appear to be any discounts (the packages offered are […] not available if you book anywhere but with Moody's Hotel). Hotel guests should be offered discounted tickets allowing for greater flexibility in use (times they can be used over the period of their stay). Additionally, the Hotel in-room safe was not available. When asked for assistance with it (from the delivery man who brought the toddler crib) - he said that he would have the maintenance man come and open it. That maintenance man never came. Buffets were good - although - a bit overpriced (17 Dollars for an adult breakfast plate - and I get powdered eggs?). Hash browns looked incredibly delicious, yet tasted like oiled up potato plugs with a hint of wild onion. If pricing for food and entertainment was not a factor - and the lapse of service - this would have been 4's across the board. Read moreGenuine Expedia guest review
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