First time in New Orleans, the staff was very helpful with finding things to do. The location is very convenient to the French Quarter and the Superdome. Overall, our stay was great.Genuine Hotels.com guest review
"Family and Friends trip"
We had a good time. The hotel staff was very friendly. The hotel was very clean. I did not like the small pillows. Over all very nice hotel. Would definitly recommend! Also would like to congratulate Hotel.com customer service Ms. Nancy for recommend this hotel when I was booking . She was very nice!!Genuine Hotels.com guest review
"/Very Very Nice Hotel !!!!!!"
Your Front Desk Clerk Ms. Summer :) Is Wonderful !!!!!! She Is Excellent And Very Informative About Restaurants & Tours.Genuine Expedia guest review
"close but needs better housekeeping"
Loved the convenience of the location. We were walking distance to Canal, Jackson Square and Bourbon Street. The beds were comfortable but the housekeepers need to do a better job of cleaning the rooms. Upon arrival the carpet in our room was wet and the wood part of the floor was extremely sticky. There were coffee stains on the counter next to the […] coffee maker. In our party we booked a total of 5 rooms and all of the other rooms had these issues as well. The room just didn't have a clean feel to it. We will probably stay here again just because of the great location and price but would be 100% satisfied if they would clean their rooms a little better! Read moreGenuine Hotels.com guest review
"Location was fantastic"
Close to everything we needed. We were able to do the town and leave the car parked!Genuine Expedia guest review
"Perfect place for us to stay!"
Staff was wonderful. Valet staff were wonderful! Incredibly close to superdome and canal street. Room was spacious and very clean. We were in town for a concert and we wanted somewhere close enough to walk. Perfect place for us to stay for our visit. Thank you for a very enjoyable stay.Genuine Expedia guest review
"Wet carpet, nasty nasty nasty"
I have never been to Beruit, but I can't imagine the hotel rooms there being worse than this. Disgusting. Smelled like cat urine, and there was a big blue industrial fan (running wide open with no guards) in the middle of the room drying a fresh pet stain. It only gets a 2 because the location was convenient and the A/C was terrific, and the staff I […] met were really friendly. The hotel building, however, should be condemned. Read moreGenuine Hotels.com guest review
"Great downtown location on the edge of Fr. Quarter"
Friendly staff, clean rooms, good breakfast, overall a decent value.Genuine Hotels.com guest review
service attitude could be a lot betterGenuine Hotels.com guest review
"pricey yet comfortable and convenient"
Pluses: Location, staff attentiveness, complimentary breakfast, ease of check-in and check-out. Minuses: AC in the room was never cold enough, The drain in bathtub emitted a whistling sound off and on that was just short of being obtrusiveGenuine Hotels.com guest review
"Good location. Simple Room"
The stay was fine and worked for our two day stay in New Orleans before our cruise. The room was small, but clean. Our top floor room had an incredible view from a small window of some unused parking lots and unattractive building backs. The room was clean, the breakfast was decent and the staff was friendly. It worked. The hotel was pretty close to […] everything and we could walk to the casino, Bourbon St., and the French Quarter. We ended up getting a pretty good rate considering New Orleans rooms can be pretty expensive. Read moreGenuine Hotels.com guest review
"New Orleans Baby"
The Hotel was in the ideal location, 2 blocks from Canal st and 4 blocks from Bourbon St. Walk the French quarter and enjoy the surrounding neighborhood. The aIr worked if you forced it on, but very clean hotel and the maid service was excellent. Toilet ran, but the location made it all worth while.Genuine Hotels.com guest review
"had a wonderful time"
We will come back, located in the heart of everything.Genuine Expedia guest review
"Better Values Closers to Old Town"
We were a little disappointed in our choice for this visit to the French Quarters. Our group reserved three rooms. Realizing that almost all buildings are old in Downtown New Orleans, there is no excuse for not keeping them well maintained. The elevators had broken panels, bathroom chrome was rusted, bath room doors lacked working latching hardware, […] and some furniture in rooms were well worn. Rooms were larger - some more than others - and had a sitting area, refrigerators and other items nicely stowed behind cabinet doors, and spacious bathrooms. A several block walk is required to enter the French Quarter with all other visitor attractions close by. A hotel closer to the the Quarters and same price break would have been much more desirable for our older group. Since walking distance were farther, valet parking, taxis, and pedicabs ate a huge portion of the budget. So much so, we could have spent an extra day at a different French Quarter Hotel. Read moreGenuine Expedia guest review
I was very dissatisfied with my stay. The water was boiling hot and we were unable to take a shower in our room. We had to shower in my daughter's room where the water was hot but not as hot as our room. I did notify the front desk and an employee came by to try and solve the problem with no luck. The faucet water was hot as well. The lobby and hallways […] smelled humid. Will not recommend your hotel to my friends or family. Read moreGenuine Hotels.com guest review
"Great location to visit the French quarter."
The staff was friendly and our first stay the room was nice and air was great. Housekeeping didn't make up our room till really late in the day. Location was close to French quarter but you were away from all the craziness. The pool was very small and had algae in it so we did not use. A lot of the soda machines were having issues taking cash they take […] credit cards as well. Price was cheap 1.25. Our first room the sink had slow drain and toilet did not flush well. We left for couple of days to go to Biloxi and then came back for couple more days. Our second room was smaller and showed wear and bed was not as comfortable as the first. We had some people staying near us and very loud banging doors and coming back late like 3 am talking loud and we had an early flight . Front desk staff friendly and helpful . They arranged a cab to airport for us. Breakfeast was simple but free . Waffles, bagels, toast, oatmeal , muffins juice coffee. Read moreGenuine Expedia guest review
"Ok location, bad hotel."
Location is ok for downtown, ten minute walk to Bourbon Street. Valet parking not on premises or even near, takes around 10 minutes to get car even if you are the only one waiting. Rooms (saw three) are simple, musty, unclean, dated, A/C was noisy, stained carpets, mattress sagging & uncomfortable. Stayed there on business because company assigned it. […] Will not go there again unless the hotel is completely renovated. Read moreGenuine Hotels.com guest review
"OK for a short stay."
I traveled to New Orleans for a little 3 day getaway with family and needed a place to stay that was inexpensive and close to the French Quarter. Since the LaQuinta had free cancellation and fit the bill for the rest of the requirements we booked 2 king rooms. We arrived early and had no problems getting our rooms, although they were not what we had […] purchased online. Instead of getting King rooms, we were give rooms with 2 double beds. When we went to the front desk to inquire about this we were first told that since we booked online through a third party site, they would give us whatever they wanted to give us. They later said that since we checked in early, they had no king rooms available and gave us doubles. We would not have had a problem waiting for the king rooms to be available if that were the case. Also, why did we get a choice of what room we wanted when we booked if they were going to give us doubles anyway?? The rooms were old and needed updating as the furniture was showing its age. Our room had no microwave or fridge like we were promised at the time we booked. The bathroom was clean and water temperatures and pressure was good in the shower, but their were spots in the ceiling above the toilet and the shower head where the paint was bubbling and starting to come off from what looked like water leaking from the room above us. The AC was a bit beat up but was good and cold. We were only going to be there for a short time and most of that time was spent sightsee Read moreGenuine Expedia guest review
"Nice hotel, very close to Bourbon Street."
Hotel was nice and clean. Front desk staff super friendly and very helpful. Cleaning lady rude, didn't do her job the way she was supposed to do it. We could hear our neighbors, very loud in the night and in the mornings. Stayed 4 nights and wasn't able to sleep in, not even once.Genuine Expedia guest review
"Tolerable stay but needs improvement"
Overall, the stay was alright. I'm not a frequent visitor of Nola so my complaints may be just how it is everywhere. While the hotel was conveniently within walking distance of the French Quarter, the area just smelled awful. I realize that New Orleans is still recovering from hurricanes and other inclement weather but I just didn't feel clean after […] taking a shower. The water smells like sulfer and while bathing you feel an unusual "sliminess" and after, your skin is completely stripped of any kind of moisture. The beds looked as if the cleaning crew did a quick once over and only touched up the obvious. We were forced to keep the window shade down because 1) we couldn't get the shade back up and 2) our view was right over a back alley that allowed anyone back there to get a pretty good view of anyone inside. The self parking was a bit of a disappointment. The parking garage was only accessible from a door about half a block around from the hotel entrance. It would've been nice if there was a hotel entrance since the garage was connected to the hotel itself. The hotel also mentioned that they had no say in the rate charged because it was a city garage shared with other businesses. That meant that instead of a daily rate we got charged anywhere from $10-$20+ each time we left. Next time I visit I may just have to stay in a pricier hotel and use valet but my trip was still enjoyable nonetheless. Read moreGenuine Hotels.com guest review
Nice hotel for the price. Parking is very expensive. Watch for crash poles in valet parking they are very short and hard to see. It was mentioned that people hit them all the time.Genuine Hotels.com guest review
"Everything we wanted to see or do was close by"
It was nice and clean the service was great.Genuine Hotels.com guest review
I am planning a trip to New Orleans for next summer and I will stay there again. I had a blast very friendly and helpful staff. The staff made out trip more enjoyable with their help making reservations, directions and recommendations. Bringing the rest of my family back for vacation....Genuine Expedia guest review
"Close to Canel St. & Bourbon"
3 stars because the morning staff isn't as friendly as the mid shift and evening staff. They also did not offer late check out.Genuine Expedia guest review
Great location to the French Quarter. Easily accessible. Room was spacious considering you are in New Orleans. Room was clean. Beds were comfortable. Staff was very friendly. I will definitely stay here again!Genuine Expedia guest review
"Usually love LaQuinta for their love of pets BUT"
Okay, I usually LOVE LaQuinta because they have such a great pet policy that makes traveling easier with my dog & because I love the fact that they are relatively fair priced (I'm a teacher, we naturally love deals!) & the newer/renovated hotels can be pretty nice. However, my stay at the LaQuinta Downtown New Orleans has forever changed my opinion […] so much so that I will never spend my money on this hotel brand again. First of all, the hotel smells bad (like mold) & dirty towels were left in bathroom. Also, your only parking option is valet. I usually don't have a problem with this at all. WOW, I WAS SO WRONG THIS TIME!!! Just want to make this clear- I did not drive my car in N.O. from the time I checked in until the time I left N.O.- it was in the Valet's custody the entire time. The last day- we checked out, walked down to sightsee, came back and got the car. After I got away from the noise of the city- I heard something unusual so I pulled over to find that my brand new car had been wrecked while in their custody. And a few weeks later, I get mail that states that I have a $160 camera speeding ticket for a time period of while my car was in the with the valet. I tried for 3 weeks to get ahold of the gm to get some support - left numerous messages with the front desk; was sent to her voicemail that is always full & no reply. I value honesty & good service from the businesses that I spend my hard earned money at- LaQuinta will NEVER be one of those businesses again! Read moreGenuine Hotels.com guest review
Overall I was satisfied with my stay. The location was great. It's within walking distance of everything. The room was clean and the bed was comfortable. The only thing about the room was the toilet tissue holder that was mounted to the cabinet came off and when you took a shower you stood in water.The coffee that is provided in the room is horrible. […] I went down for breakfast hoping to get a better cup of coffee and it wasn't any better. There was as also a tremendous amount of gnats coming out of the garbage can and flying about the room. The lady that was attending the breakfast bar seem to be oblivious to this and I had to go say something to the lady at the front desk. So, the next morning I just walked around the corner to the coffee shop and bought coffee. The decor needs to be updated. Read moreGenuine Hotels.com guest review
"Close to Quarter"
Love it there. Nice staff.Genuine Hotels.com guest review
"Was nice last year"
I'm my one to complain unless things are bad. The location of this hotel is great. It stops there. Our room STUNK!! Bad!! Thank GOD I brought air freshener. Then when we woke up the next morning, one of my friends bag was soaked and the clothes inside, from a leaking air conditioner. When you take a shower, water pours out on the floor. it hasn't been […] kept up. I won't be staying here next time. Read moreGenuine Expedia guest review
Visited this hotel with friends (8 total / 2 rooms). This was a great place to stay in NOLA. Very convenient and very clean. Beds were pretty nice though I will bring my own pillow next time. Housekeeping was great, we hadn't left when she came to straighten up so I got to talk to her personally - super nice lady! Front Counter staff and the Manager […] were very nice as well. Only had one issue while there (the reason I got to meet the Manager). I drove an oversized vehicle in order that we all could ride together. I called ahead to ensure that vallet could park it without an issue and was told that it was not a problem. Guess What! It was. When I drove up the vallet said "I hope you are not planning on valleting this" in which I responded that I was. He said they couldn't park large vehicles. Well you see where this is going. After over 30 minutes and the hotel calling the manager out, we finally came to an acceptable resolution between the vallet service, the hotel and myself. Not sure what more I could do than to call ahead and ask. Quality of Hotel Service is rated a 4 only because I had this issue. Otherwise, a fantastic place to stay; and IF they can park my vehicle next time, I will be staying here again. Oh, and yes, I normally come on an oversized vehicle and have never has an issue with parking before. Read moreGenuine Hotels.com guest review
Staff was friendly and helpful. The floor was dirty, looks like they have not vacuumed for a while. There was a straw and a glass behind the desk, not very clean.Genuine Expedia guest review
"Very nice hotel and in an excellent location"
Our hotel stay was very pleasurable. the hotel is one block away from Canal St. which is where all the stores where you can pick up all your amenities like shampoo's and razors. the French Quarter begins right after Canal St. so all the restaurants, bars, and tours are right there. the river front is a 10 minute walk away to shopping and outlets. truly […] a great stay for a great price. We had some issues with our bathroom but other than that one of the best Hotels I've stayed in. This is a great city and the La Quinta was an awesome stay and I highly recommend. Read moreGenuine Expedia guest review
Will never stay again nasty. An cant sleep cause of the dogsGenuine Hotels.com guest review
AC didn't work well, sink was clogged. Do not leave anything valuable in your car if you valet as things went missing. Great location in between Harrah's and Bourbon.Genuine Hotels.com guest review
"Close and Convenient"
Upon arrival we were assigned a room. When we walked it there was a big industrial carpet fan (best way I can describe it), that was apparently drying the room. The window was open, I am assuming to aid in the drying, and it smelled terribly moldy and there were a couple towels on the floor as well. We immediately called down and they switched our room […] in minutes. Our next room was clean but was a smoking room and I had requested a non-smoking. I dealt with it as it wasn't unbearably smoky. Hotel obviously isn't a 5 star establishment so I didn't expect to be wowed. It is in a great location and close to everything we wanted to do. Read moreGenuine Hotels.com guest review
"great birthday getaway"
We really enjoyed our trip. The staff was very friendly and helpful with all questions. The pool was right outside our room and we had no problems.. Breakfast was good. We were 2 blocks from Canal St and walking distance to everything. We will be staying again.Genuine Hotels.com guest review
Greatly sutidfied with this hotel. Great location close to Bourbon st allowed to drop in several times per day to take a shower as it was very hot in August there. Breakfast is good, the room was clean, no any maintanance issues.Genuine Hotels.com guest review
Our room was not very clean. We found someone's clothes hanging in our room. The front desk was very rude!! We ended up staying one night and left!!Genuine Expedia guest review
This hotel is centrally located but not on one of the noisy streets. Staff had recommendations for dinner and were helpful when we alerted them about a leak in our bathroom. They moved us to another room right away. There is a small pool which is great since it was so hot when we went there in late July.Genuine Expedia guest review
"walking distance to everything we wanted to go to"
Had a great time....already talking about going back soon!!Genuine Hotels.com guest review
Nice rooms and I loved it that it was walking distance to a lop of nice places.Genuine Expedia guest review
This hotel was great check in was a breeze, valet parking was very convenient. Ms. Summer at the front desk made herself available for helping with any tourist related advise. She had the most humble attitude and beautiful smile everyday. Even though this hotel was pet friendly you only knew because you actually seen the pet, you never smelled them […] anywhere on the premises. Read moreGenuine Hotels.com guest review
Water in tib wouldnt drain. No fix even after hotel front desk toldGenuine Hotels.com guest review
"Don't stay here!"
We recently stayed at this hotel for 2 nights. When we arrived, we asked for a bellman. You could handle your own luggage, except there were no luggage carts available. They had a bellman come to help us, but he had no luggage cart and told my husband that he would carry part of the luggage and my husband should carry the other part. I overheard them […] tell a woman this same thing. The room smelled and the carpet felt damp. When I took out the iron and ironing board, the iron was black and the ironing board cover was filthy. We were out of our room for almost 6 hours (10:00 am to 4:30 pm) and when we returned to our room, housekeeping had not been there yet. DO NOT stay at this hotel! Read moreGenuine Expedia guest review
"Great hotel, Near everything!!"
Was a little reserved after reading previous reviews, but hotel was near French Quarter and at a very good price. It turned out to be an excellent stay. We walked to Bourbon St and FQ. Hotel was clean and neat. Our room was on 7th floor on the weekend. I'd stay here again wiothout reservations. 2 blocks to Canal ST. Plenty of street parking nearby, […] if you don't want to valetr park Read moreGenuine Hotels.com guest review
couldnt have been any betterGenuine Hotels.com guest review
"Nice hotel, poor service"
I had bad luck at this hotel. The guy at the desk was chatting with the ladies in line before me and I felt pretty frustrated. It was late and I wanted to get my kids in bed. He became so distracted that he checked the ladies in using my conformation number. When I had my turn at the desk, he was unable to find my reservation because of what he did. […] He figured it out after a few minutes and had to call the other guests back down to straighten out the credit card information. He then assigned me to a room that seem good at first. However, it turned out to be a smoking room. I found ashtrays and smelled smoke in the pillows. On the other hand, the location was great and the lobby was very nice. The breakfast wasn't a full breakfast with eggs and sausage like in many La Quinta style hotels, but it was adequate. We had to leave early the next morning, so I didn't get a good view of the facilities. I left thinking it wasn't worth what I had paid. The hotel accepts animals as well. I prefer to stay in smoke free/ animal free hotels. Obviously, this particular hotel would meet some visitors needs better than others. Read moreGenuine Hotels.com guest review
The front desk didn't give me a wake up call on the first night stay, as I requested. I booked again on another day and the room shade on the window was not fixed. Otherwise, the stay was comfortable.Genuine Hotels.com guest review
"Perfect Location, great price."
Great location, clean and comfortable.Genuine Hotels.com guest review
"NOT COMFORTABLE OR AS PROMISED"
Room clean but no vent in bathroom so very hot, booked a room w/ 2 beds and only got 1. Guy at front desk would not help at all. Was great location but not what I paid for. Also be prepared to pay $30 for parking!Genuine Expedia guest review
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