ExcellentGenuine Hotels.com guest review
"Close to universal"
The moment we walked into the hotel i knew i had made a good choice. The gentleman at the front desk was amazing. The rooms were immaculate when we arrived and were kept that way the entire time. The price was excellent! We were about 15 minutes from universal. The treadmills were wonderful. The only complaint is that Starbucks didn't open until 730 […] and we left for the park by 7. Would definitely stay again. Read moreGenuine Expedia guest review
"Not what I expected"
Looks much nicer in the pictures. Actual hotel was very disappointing. Location was not that close to any of the Disney parks. In definite need of upkeep. Would not stay there again.Genuine Expedia guest review
Absolutely not a good experience. poor cleaning in general and a sense of lack of professionalism also in organizing the shuttle bus to go to the most famous theme parks in Orlando.Genuine Expedia guest review
"Would not stay again."
The hotel would have been nice if they kept up maintenance and it did not smell like smoke on our floor.Genuine Hotels.com guest review
"You get what you pay for"
Tile floor was very dirty. I order more towels and they never made it to my room. Never going backGenuine Hotels.com guest review
was fast,,just 2 nights but they didnt make the bed..strange!Genuine Hotels.com guest review
"Looks nice but horrible service"
When we got to the hotel it looked really nice, but when we went to check in is when all the problems started, first of all there was only one guy at the counter because the lady that was working there said that she was almost leavingr and didnt want to help so we had to wait for the one guy to help us, after finally being helped we went to our room […] and founf out that there was people inside the room and that was a really terrible situation!! We went to change rooms and the guy said that he dodnt remembered helping is out. After getting the new room the shower didnt had and water preassure. The next morning i told the front desk about the issue and they told me they were going to fix it!! We got to the hotel at 11 at night and when we entered the room we noticed that the bed was not made nor the bathroom was cleaned nor the water preassure issue was fixed! So no cleaning crew and no mechanics to fix issues! Overall terrible service and not even a note or a call to explain the situation!! I have gone to motels that take care pf you way better than this hotel. Read moreGenuine Expedia guest review
"Like it! Convenient location near Magic kingdom."
Like it! Convenient location near Magic kingdom. Reasonable price. Comfortable, clean and pleasant.Genuine Expedia guest review
"Very nice hotel centrally located reasonable price"
Awsome service, rooms are very nice and clean, quick check in and out, very good location.Genuine Expedia guest review
"Trip to Kissimmee"
Traveled from Bradenton to Kissimmee. two day stay. Close to Epcot. Great location and accomadations. Hotel was clean and the room was bright and large. Two problms no ice bucket, no hair dryer. Both delivered in a short time. Expedia advertised WiFi in room in was not true. Clerk says I should receive a $10 rebate from Expedia.Genuine Expedia guest review
You get what you pay for. Long check in lines, are conditioner wouldn't cut off automatically so it was either freezing or hot all the time, no microwave, loud refrigerator, breakfast was an overpriced pastry bar, restaurant was under construction, but... The rooms were clean and updated, service was friendly, easy and close parking, and it was overall […] a nice hotel. Just don't come with high expectations. Read moreGenuine Hotels.com guest review
The hotel was good for the rate we paid. The side entrance to the towers could have been cleaner. Not sure if smoking was allowed but the north tower entrance was smokey and the floor dirty & the glass doors not cleaned. I had a problem getting a microwave for the room. But overall it was a very convient location.Genuine Hotels.com guest review
"great place to be"
it was greatGenuine Hotels.com guest review
"Disaster of a hotel"
This might be one of the, wait, it is by far the worst hotel experiences that i have ever had. This place is a handyman's nightmare.Genuine Hotels.com guest review
i like it very much the bed was awsome and the staff very niceGenuine Expedia guest review
"Great hotel and great price."
Rooms were very clean and bed was very comfortableGenuine Expedia guest review
"Hotel was OK"
I do not recommend this hotel. Elevators would mess up and hot tub was not workingGenuine Expedia guest review
"Great hotel close to restaurants and shopping"
This was my first visit to Floridia me and my family. We had a great time shopping and eating a nice restaurants. The hotel where we stayed was great. My son enjoyed being able to workout in the fitness room and my daughter enjoyed the arcade, and movie room. I enjoyed everything about the hotel and would definitely stay again if I ever go back to […] Kissimmee. Read moreGenuine Expedia guest review
"Very nice hotel"
We made a last minute decision to stay in Orlando for one night. We booked a room on-line and checked in about an hour later. We would stay there again and already have already recommended it to others.Genuine Expedia guest review
"Great Place to Stay for Visiting Disney World"
Worldgate is in a great location for visiting Disney World. The on-site hotels can be expensive but have the convenience of location. Worldgate is reasonably priced but still very conveniently located for seeing Disney World. The rooms are large, clean and comfortable with refrigerators and free wifi. There is a food counter, a bar and a room with free […] Disney movies for kids along with several video game stations. The gift shop is more like a convenience store and stays open until midnight, great for late night snacks. The main pool area is large and comfortable giving this hotel everything you need for a relaxing time. Read moreGenuine Hotels.com guest review
"Clean but otherwise ..."
The Room was clean, the Bed was fine and we had a Fridge in the Room. The WLAN did not work in the Room (Timeout on Connection). The Room cleaning was stopped half way through the Room - i never experienced that before. On Checkout Date we got an 8 o Clock knock, when we will checkout.Genuine Expedia guest review
"It was okay, but I probably won't return."
They seemed to be a bit understaffed. I tried calling the front desk several time only to get no answer or put on hold for a very long time. Check-in also took a long time because there were several people in line and only one person behind the counter. I was hoping for the hotel to be a bit more updated, so I think the photos are a bit misleading. […] The beds are uncomfortable, but overall the hotel was clean and the staff was friendly. Read moreGenuine Expedia guest review
Very nice hotel and fiendly peopleGenuine Hotels.com guest review
"Pay $20 more and go somewhere else"
A motel 6 would have been equivalent. Took forever to check in, the rooms smelt moldy, beds and pillows uncomfortable. Charge extra to use the pool. I wouldn't stay there again,Genuine Hotels.com guest review
"Shorter wait at Disney rides than at check-in"
Worst hotel check-in experience I ever had.........It took almost 45 minutes to check in, with a single person helping for a several hundred room facility. Other employees were there, but not able to help anyone. Children were crying, people upset......just a bad experience. Worst of all, we got to the room and the cards did not work!!!!!!! Stay aw […] ay.......... Read moreGenuine Hotels.com guest review
"Very nice and clean hotel perfect for couples!"
We stayed at Worldgate resort for 3 nights the check in was very welcoming we where able to check in at 4:00am and that was great considering most hotels in the area will only allow you to check in only until 10 pm - 12 am . We where quickly checked in with no wait! We stayed on a standard one king bedroom room and it was perfect , it was very quiet […] and not crowded also easy to get parking close to our room!!!! Everything in the room was newly furnished! The beds very comfortable and bathroom very clean! And the housekeeping was great! I often go to orlando and have stayed at plenty hotels and I must say this is one i will definitely go back to because even check out was taken care of smoothly! Read moreGenuine Expedia guest review
"Not a good stay"
The conditions of the hotel are very run down, you can smell the dampness in the hotel elevator, hallway and room. Paint chips were sprinkle right in front of our door way, the door was difficult to open and close. The sound of the mini refrigerator was loud. We asked for do not disturb signs twice and never got them. You can tell the room gets clean […] with old sponges because they were clearly visible on the housekeeping trolley. I purchased Lysol spray and paper towels to clean my bathroom. Read moreGenuine Expedia guest review
"Close to Disney but far from Perfect"
The best thing about this hotel was its location. That was perfect. The hotel was clean and the staff was friendly, but there were things about the room that were disappointing. The safe was set atop a pedestal as if they forgot to enclose it. The mini fridge was on the floor in between the dresser and desk. It looked out of place as if it was an afterthought […] and the tub/shower area was in need of a re-grout. The spa was not working and the pool small. Overall 2.5 stars. Read moreGenuine Expedia guest review
"Not what I expected"
I booked the room based on the room description on the Hotel.com web site which stated all rooms had adjustable beds by select comfort. Since I have this type of bed at home & back problems I thought this would be perfect after an afternoon at Epcot. Not only did the room not have an adjustable bed, the bed that was there made a god awful noise when […] you sat down on it like the springs were bad or something. When I told the front desk they tried to get me a different room but all the rooms were booked. The bed was very uncomfortable. The front desk clerk did take off the resort fee & hotel tax (a whopping $11.00 or something like that) She really did try it's not her fault. Owners & management need to be aware of how thier resoret is being advertised on all internet sites & when we put the resort address in our CPS is still comes up as Radisson. Just htought you should know, I alomst forgot the bathroom had trash on the floor, the mirrors were spotty, the toilet not the cleanest and the hallways had trash all over the floor. Read moreGenuine Hotels.com guest review
Attendant at check in was very nice. The room was very clean and I was surprised to see tiled floors throughout. I will stay here again although it was hard to find because it was tucked back off the main road and no signs showing where it was.Genuine Hotels.com guest review
"Service Staff needs remodeled too."
The hotel was being remodeled and the counter staff was making fun of turning people away that were trying to get a room. My daughter cut her self on the end table between the beds and when I went down to ask for some ban-aids and tell them what happened, they could care less. I had a 3 year old that was bleeding and crying they didn't ask her if she […] was OK or that they were sorry that she was hurt no concern or care at all. The room was clean and served it purpose for a one night stay. We will not be making it a weekend get away. Read moreGenuine Hotels.com guest review
"Horrible. Don't go."
The staff were very uncourteous. The hotel is below average.Genuine Hotels.com guest review
"it was cool."
Much better than most for the same money. I felt really good about letting my family stay here. It was cool.Genuine Expedia guest review
The hair dryer was torn from the wall. Upon check-in, had to ask for wash clothes and an iron. Beds were fairly comfortable. We were located in a room right next to an exit and it was very loud. Our room was filled w/smoke one night due to the smokers right outside the exit door. Overall would not recommend this hotel.Genuine Expedia guest review
Horrible. Nothing like the photos!Genuine Hotels.com guest review
My boyfriend and I stayed at the Worldgate resort this past weekend and was very satisfied with our stay there, especially for the reasonable price. The staff were very courteous, giving us anything we needed to make our stay as comfortable as possible. The bed was extra EXTRA comfy making it very possible for a good nights sleep. We didn't use any […] of the amenities though. It is in a great location... within walking distance to restaurants and activities for the entire family. Our room and the hotel overall are very clean and definitely a place we would stay again! Read moreGenuine Expedia guest review
"The good bad and the ugly"
THE GOOD All of the staff was incredible nice and helpful. I was not given wi-fi access. The food at the restaurant was delicious. The rooms were fantastically clean. The beds are so comfortable. THE BAD I was not given wi-fi access. The doors to the room were not secure...you can hear everything going on in the hallway...Someone was trying to break […] into my room. the backdoor appears to have key only entry, but it is unlocked. Never leave your valuables in the room. THE UGLY In addition to my expedia charge, the resort charged me $25 for I don't know what and $2 for I don't know what.At check in I was informed the there would be a $10 resort fee (no sure what this is for) Luckily my bank is backing me up for these odd charges Read moreGenuine Expedia guest review
"Cheap price with excellent service"
This the first time me and my family vacation to orlando.. World gate resort is the best place to stay. Room is clean, queen bed very comfortable. I'll be back to this hotel for my next vacation.Genuine Expedia guest review
the inside of room was absolutely perfect.Genuine Hotels.com guest review
"Great comfortable stay"
The stay here was very comfortable and pleasing. Staff members were pleased to help. Hotel was very clean and sparkled with that cleanliness feel. I would certainly recommend this hotel to other people and will be staying here again.Genuine Expedia guest review
"2 star hotel masquerading as better"
Kind of dingy and depressing; definitely not as nice as the pictures portray.Genuine Hotels.com guest review
"good hotel for price, ok location"
The staff was nice. When asking for a taxi look in the phone book, DO NOT ask the front desk. They will call an expensive taxi and earn a % for using them, which in turn causes the taxi service to charge you more. $65 to Universal, $35 return from Universal using a yellow taxi. The location is not in walking distance to any Disney theme park. % min […] cab ride, free shuttle at certain times (not continuous). Read moreGenuine Hotels.com guest review
Don't let the pictures fool you. Whoever took these pictures did an amazing job because it really isn't what it is. First of all the hotel does not provide a shuttle from the airport like they say. Second the shuttles from the park to the hotels are always late. Third the floors in the room are filthy. You can feel the dirt so I suggest you wear slippers. […] Fourth we asked for extra towels and they never came so we had to go to the front desk and all they said was we noted your call and someone will bring them up but still no towels. The next morning we saw a lady ask for some towels at the front desk and they were immediately given to her. What is up with that?! The front desk guy at night is rude and short so don't bother on asking for anything. There are only about 2 working machines in the gym. The bed controls don't work. I can go on but I'm pretty sure you get the idea. I've stayed at a lot if bargain hotels and this would have to be the worst. I've never had such a dirty room and bad service. Read moreGenuine Hotels.com guest review
The hotel location, was right off the major highway which is really good, the hotel was going through construction which was not a pleasant sight. The room was nice, i couldnt look out the window due to the fact that, there was plastic all around the windows for some odd reason.Genuine Hotels.com guest review
"Just a okay hotel"
When I booked the hotel on Expedia I paid extra for a kingsize bed. But when I checked in that wasn't on record, they moved me into a kingsize bedroom however it was the handicapped room. The floor isn't carpet in the rooms either so everything echoes from the hallway and is very noisy even at night!Genuine Expedia guest review
This hotel is average for Orlando. Clean, has nice amenities. What they need to work on most is staff. They were rude on the phone when I called to confirm our room and ask questions. The front desk staff was rushed and not friendly at all. They need to realize that their customer service is lacking and will drive people away. We will probably not stay […] here again, but stayed this time for the convenience of having the dance competition right downstairs. Read moreGenuine Hotels.com guest review
I was very impressed with the room I loved the tile floor the bathroom had a nice deep tub. My son loved the sleep number bed it was okay for me. Overall I enjoyed how pleasant the staff were. I did not have any problems with my internet service and the elevators ran quickly. There were some type of conference there and some of the kids ran around loosely […] but beside that the stay was very lovely. Very close to all the major parks and also right on 192 there is an Ole Town carnival with a very ole 70's feel. Also I am very impressed with the renovations that were going on. Read moreGenuine Hotels.com guest review
Beds are rollaway beds needs carpetGenuine Hotels.com guest review
"Cubic Zirconia in the rough"
For what we spent for our room, we definitely got our money's worth. The rooms themselves were clean, beds were very comfortable and for one nights stay it definitely did the trick. I wouldn't stay there for an entire vacation just because of its location and if you want to go to disney or any other local attraction, traveling there is a hassle because […] of all of the traffic, construction and congestion on I-4. Breakfast was okay but limited in selections. The pool was satisfactory and my only complaint there was not a lifeguard on duty. If we had to stay there again, we would. Only suggestion to the hotel would be to place a better sign on the main road. We drove by the street at least three times. Read moreGenuine Hotels.com guest review
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