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""Reviewed by a Hotels.com guest on May 3, 2012
Price at the restaurant was high ei $16.00 for glass of house wine. Gym under reno and card for other facility didn't work
"Comfortable & Convenient"Reviewed by a Hotels.com guest on May 2, 2012
Very comfortable room; close to airport - which is what I wanted.
Reviewed by a Hotels.com guest on May 2, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 1, 2012
This guest did not leave a comment.
"Charming!"Reviewed by a Hotels.com guest on Apr 30, 2012
What a lovely stay we had here! We absolutely loved our little room. I'm one for cozy little rooms and ours was a beautiful one with wooden floors, charming furniture, gorgeous ceiling lighting and adorable white lamps with a French flair. The bed was so comfortable, with the mattress on the firm side, but we like that. The bathroom was clean. A nice, flat screen tv. Everything was in great condition. Absolutely nothing to complain about! A pleasure to come back to after a long day on our feet. A mistake made by us was that we did not read the room manual to find out how to connect the thermostat. We thought it was broken but in reality we should have read the instructions. In the mornings there was a delicious buffet breakfast prepared in the downstairs breakfast room. There were wonderful Montreal-style bagels, scrambeled eggs, ham, toast, jam, yogurt, and all sorts of other things. Saved us the trouble of going out into the cold so early! We may be returning to Montreal on further business and I hope this place will again be available. A note on parking.... There is 15 minute parking outside the hotel for when you check in and check out. We parked underneath the Bibliotheque in the parking garage otherwise, just a couple of blocks away. About $12/ day.
Location.
The Hyatt Regency Montreal (Quebec, Canada) is positioned next to the Complexe Desjardins shopping mall and stands across the street from Place des Arts, Théâtre du Nouveau Monde and the Museum of Contemporary Arts.
Hotel Features.
Le Saveur prepares breakfasts daily. Children four years of age and under receive complimentary breakfasts and guest up to 12 years of age may take advantage of discounted breakfasts. The Lobby Bar resto-lounge, with outdoor panoramic terrace, offers creative à la carte menu for lunch and dinner from noon until late night. A business center is open 24 hours a day and provides photocopying and printing services. Wireless Internet access is available in public areas for a fee. Underground access to Place-des-Arts and the city's metro system is available through the Complexe Desjardins located on the hotel's lower levels. An indoor pool is bordered by a cedar-decked lounge, and the 24-hour workout room offers fitness machines, free weights and a sauna.
Guestrooms.
This hotel features 605 guestrooms, some with views of downtown Montreal and others with views of Mount Royal and Place-des-Arts. Rooms display dark-wood furnishings, full-length mirrors and earth-toned fabrics. Bathrooms have tub/shower combinations. Wireless Internet access is available (surcharge). Room amenities include a 32-inch flat screen high definition TV with pay movies, coffeemaker, mini fridge, and in-room safe.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Key Eco-Rating Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Le Saveur - Buffet & a la carte breakfast available. Children up to four years of age receive a complimentary daily breakfast. Discounted breakfast is available for children ages 5 to 12. Open for breakfast only.
Lobby Bar - Trendy, Zen resto-lounge called SIX, with panoramic outdoor terrace, serving creative à la carte menu for lunch and dinner. Open from mid-day until late night.
The Hyatt Regency Montreal offers an indoor pool bordered by a large cedar-decked lounge area. The adjacent workout area offers fitness machines, free weights, and a sauna, as well as massage treatments by appointment.
The recreational activities listed below are available either on-site or near the hotel; fees may apply.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"great location"
This hotel is ideally located walking distance to many attractions and easy access to subway. Loved the decor and views.
"Great value close to Old Montreal."
The Hyatt Regency is a great value located close to Old Montreal, which is perfect considering that most of the other hotels in the neighborhood are of the "boutique" variety and quite expensive. Also, you can easily access Downtown shops and restaurants via the underground city, downstairs in Complexe Desjardins. The staff is incredibly friendly and […] helpful. The pool is an absolute plus, especially if you are traveling with kids. Read more
"The Hyatt Regancy Montreal - great location"
The family and I were happy with the facilities and location of the Hyatt Regancy Montreal. The kids loved the indoor pool.
"hyatt regency montreal"
Nice place but you dont get a free breakfast or internet like Hotels.com tells you
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"Simply super property"
We loved everything about the hotel. The rooms were a little small but the unique design made them very inviting. The room was ultra-clean as was the entire property. The service was very friendly from curbside to the front desk up through the bell service and the bar and restaurant. The breakfast was included and offered a wide selection of food and […] beverages and everything came with a smile! And I have to mention housekeeping at least twice because they were above and beyond. All around a great property and I’m very challenging to please. Read more
"Hyatt Regency Montreal- great location!"
My boyfriend and I wanted to shop while we were in Montreal so the Hyatt Regency was the perfect location - right off of St. Catherine St. It was very cold so we were glad that there was a nice bar / restaurant in the hotel. The food was great and I was a fan of the modern decor.
"Montreal"
The hotel was very nice. The staff was exceptionally helpful. Would highly recommend.
"Excellent place for gateway weekend"
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Very nice room. Pool was great as was the sauna and steam room. For the money, I highly recommend this hotel.
Outdated building.Not of Hyatt standards I've used to.Lobby & rooms definitely needs updating. Not well maintained. Cramp bathroom .Good location.
"Good choice, minor inconveniences"
Standard hotel room for a standard price: nothing special here. Things to watch out for include absurdly long waits at the reception desk (when I checked in, there was only one person working at the desk, but at least two others pretending to be busy pushing papers and stacking keys, etc.) and the inconvenient elevators (one takes you from the street […] to reception, another bank of elevators takes you from reception to the rooms: be prepared for long lines and long waits at the latter). Of course, no one goes to Montreal to spend time in a hotel, but a little work ethic from the front desk staff would go a long way. Read more
"Hyatt Regency Montreal"
We got there pretty late and only stayed one night so are interactions were limited. However the hotel staff we encountered were very pleasant. The room was very clean, the bed was comfortable, and the room had a great view. Over all the size of the room was pretty big too. The hotel itself is in a great location, at the bottom of St Catherine's St. […] Hotel itself was nice, seemed new, and well kept up. The parking garage was by far the cleanest garage I've been in ever. I'd stay there again for sure. Read more
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This guest did not leave a comment.
"Late...very late check-in!"
The hotel was at maximum capacity because of the MTL playoff game. We arrived to check in a room that was suppose to be ready at 3pm at around 5pm. We waited in the lounge for 3 hours. In other words, our room was 5 hour "late" and we were given a room at 8pm. They did, after we asked and informed them that my friend is pregnant, offer us some compensation. […] As the evening progressed, I started to ask for more such as a discount on the price of the hotel. They offered taxi chits and food and drinks at the bar. We were very disappointed since we were meeting friends for dinner and had to change our dinner reservation from 7pm to 8pm then to 9:30pm. We were in MTL for only 1 night so this kinda ruined our trip needless to say. I asked for a discount for our next stay but they offered a room upgrade instead. I would have preferred the discount since I feel that we would have to come back in order for us to truly enjoy an evening in MTL the way we intended to. The staff was very friendly despite all this and I would be willing to give this hotel one more chance. But full capacity or not, they should be prepared! Read more
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"Great Location, but noisy"
Excellent location to shopping & site-seeing (underground city, complex desjardins mall, old town area, st. catherine & st. laurent streets), which was our main purpose in going to Montreal. The hotel bar was upscale, the rooms were clean, the staff was very friendly and helpful, the parking was convenient, the shower's water pressure was great, although […] we did end up with run-off puddles outside the shower after each use... a heavier shower curtain could fix that. We didn't have a mini-fridge, and the internet cost extra. Minor annoyances. The only negative was the door to the hallway is a little thin. We were awoken at 4am on both mornings... once with a verbal (drunken?) fight between two French speakers, and the second time from someone running down the hallway. Both instances sounded like they were right in our room. Read more
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"great room with a great location"
What a find this hotel is for the price, comfort, and location. My husband and I were traveling with another couple and would recommend the hotel.
"Room not ready"
The room was not ready when we arrived. I was told to check back in an hour and when I did it was still not ready. So we went out to dinner and when we returned, they still were not sure if it was ready. They finally found a room that had been cleaned. The hotel was fully booked, and I guess that is why our accomodations were not ready. They said they […] were very busy. It was Thanksgiving weekend in Canada and that might explain the fact that the hotel was fully booked. It does seem that they would have enough housekeeping staff to take care of the rooms. Read more
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"Nice hotel"
good location, good hotel, friendly staff. Good breakfast
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"A good deal"
This hotel was very convenient. It is connected to the underground mall, and theaters. Good room service, too.
"Great Stay at the Hyatt Regency"
We loved it. Spent a few nights over the July 2009 Jazz Festival period. This is the best located hotel for the festival - really the only hotel to stay at for the festival. The parking is conveniently located under the hotel and is half price on weekends $18/2=$9. The one downside is that we booked a premium view room but got a room on the inner circumference […] of the hotel - nothing premium about the view. The shopping complex and food court under the hotel is so conveniently located. Otherwise this is a world class hotel and we plan to stay there when we return for the festival next year. Read more
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"Close to convention center and turist spots"
My stay was very comfortable. My room was great, with a nice view and very quiet. Fridge, coffee makers provided, which was very nice (principally the fridge). I do have a complain and that is that you have to pay a ridiculously high charge per day if you want to use their wireless internet, in the room OR in the lobby. This hotel (as others of the […] same kind) should provide internet free of charge. We are paying enough for those rooms and charging a ridiculous high fee is just tacky. I will not stay in this hotel again because of that, not because I can't pay for it, but because it is bad service in my opinion. You could go to the Starbucks across the street or go a few floors down to the food court and get free wireless, but the Hyatt charges if you want to use it ANYWHERE in their premises using your own computer. It is not like it costs anymore more to them whether you use it or not. I know of other hotels in the area that have wireless included in their rates. That's where I'll go next time. If need to be, charge me a bit more for the room but include the internet!! Read more
"Hyatt Regency Montreal AWESOME"
I stayed at Hyatt Regency Montreal 2 nights and it was awesome the room was clean and modern and the reception was smilly !
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"Only HYATT reputation"
Linen is not good and too expensive price
"Hyatt Regency - great location for jazz"
We stayed here to attend a concernt at L'astral - best possible location, you can see the lineup forming from many of the hotel windows. Hotel is fine - comfy beds and very well insulated so no street noise. My only negative comments are a) the self serve wine bar is not great and b) the refreshed decor in the lobby area is not very nice and they made […] the glassed in elevator opaque - no fun at all. Read more
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This guest did not leave a comment.
"Hyatt Regency Montreal"
Friendly staff, nice rooms
"Good but u can find better this with this price!"
Everythings was OK except front desk! I needed a nail cliper but he told me nobody can't bring you , u have to pick it up yourself , What's Hotel mean ???
"Very NICE Lobby!!!!!"
The first impression was amazing! Beautiful lobby and bar. I thought wow are rooms must be amazing but..... As soon as we got off the elevator the hallways were MEH!!! Not at all like the main lobby. The room was nice no complaints. But did not compare to how updated the main entrance and lobby were. The beds were Amazingly comfortable. Beautiful bedding […] and douvet. I slept awesome!!!! I would definatly go back for sure! Read more
"The Hyatt in Montreal"
My expectations of the Hyatt is very high. I was very disappointed when I got to the Hyatt in Montreal. The room was not upgraded at all. Washroom was small. It was equipped with all the necessaties but not modern. Breakfast was included in our deal but not that great either. The younger staff was nice but the older staff was not very pleasant. The […] only good thing about this hotel is the location. The only way I would go back is if the deal is super great. Read more
"Hyatt Regency Montreal- in the hub of Montreal"
I spent 2 nights at the Hyatt Regency in Montreal and I have nothing but great things to say about the hotel. The only thing I would like that my room sisn't have was a bar type fridge. My only other little concern is the elevator system they have. You take one elevator from the main lobby to your room. The main floor is a couple stories above the road […] way so you have ot take another elevator to get outside. A little bit of a nuisence but not a deal breaker. Read more
"The Hyatt Regency Montreal"
The hotel was very comfortable and convenient, but I would not recommend it because of the unacceptable long waits for the elevators, typically of the order of 15 minutes. Worse, it was not even possible to use the stairs which would have been more convenient for occupants on the lower floors of the hotel.
"THe Hyatt in Montreal is a modern downtown place."
Very clean with super nice modern decoration and style. Very convenient location close to shopping, the port and the Vieux Montréal.
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