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  • Hyatt Regency Montreal
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1 room,  2 adults 
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Room 1:

Hyatt Regency Montreal - Montreal

45.506877, -73.565534
3.5 stars
1255 Jeanne-Mance, P.O. Box 130, Montreal, QC, H5B1E5 Canada ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $179
available on 05/22/13
Price Match Guarantee
4.0 284 5

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    Hyatt Regency Montreal
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    1 room,  2 adults 
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    Landmarks near Hyatt Regency Montreal

    • Complexe Desjardins Hotels - Montreal 120 yards
    • Museum of Contemporary Art Hotels - Montreal 150 yards
    • Imperial Cinema Hotels - Montreal 190 yards
    • Theater du Nouveau Monde Hotels - Montreal 250 yards
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    Overview of Hyatt Regency Montreal - Montreal

    Location.
    The Hyatt Regency Montreal (Quebec, Canada) is positioned next to the Complexe Desjardins shopping mall and stands across the street from Place des Arts, Théâtre du Nouveau Monde and the Museum of Contemporary Art.

    Hotel Features.
    Le Saveur prepares breakfasts daily. Children four years of age and under receive complimentary breakfasts and guest up to 12 years of age may take advantage of discounted breakfasts. The Lobby Bar resto-lounge, with outdoor panoramic terrace, offers creative à la carte menu for lunch and dinner from noon until late night. A business center is open 24 hours a day and provides photocopying and printing services. Wireless Internet access is available in public areas for a fee. Underground access to Place-des-Arts and the city's metro system is available through the Complexe Desjardins located on the hotel's lower levels. An indoor pool is bordered by a cedar-decked lounge, and the 24-hour workout room offers fitness machines, free weights and a sauna. Hotel provides valet parking service for an extra charge.

    Guestrooms.
    This hotel features 605 guestrooms, some with views of downtown Montreal and others with views of Mount Royal and Place-des-Arts. Rooms display dark-wood furnishings, full-length mirrors and earth-toned fabrics. Bathrooms have tub/shower combinations. Wireless Internet access is available (surcharge). Room amenities include a 32-inch flat screen high definition TV with pay movies, coffeemaker, mini fridge, and in-room safe. Housekeeping service is provided every day and room service is available during limited hours.

    Image of Hyatt Regency Montreal, Montreal
    4.0 out of 5 Excellent (284 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The Hyatt is my favorite place to stay in Montreal. Across the street from Chinatown, attached to Desjardin shopping and Place de Arts. Phillipe should... be commended for his superb array of wines to try. Very impressive and high tech access to over 21 wines at your fingertips. Killer breakfast...one of the best in Montreal. Reviewed by a Hotels.com guest on Feb 22, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $179
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Regency Club 2 Dbl

    Guestroom 2 Doubles

    Business Plan 2 Dbl

    Regency Club 1 Kng

    View 1 King

    Guestroom 1 King

    Business Plan 1 King

    View 2 Doubles

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Minimum check-in age is: 18
    • Early departure fee charged
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pets allowed
    • Pet policy - dogs and cats only
    • Pet maximum weight in kg is: 7
    • Pet maximum weight in lb is: 15.4
    • Maximum number of pets per room: 2
    • Parking height restrictions apply
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast, if one is offered.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Half board rates available
    • Number of buildings/towers - 1
    • Patio
    • Pool table
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Billiards or pool table
      • Computer station
      • Elevator/lift
      • Fireplace in lobby
      • Gift shops or newsstand
      • Internet point
      • Luggage storage
      • Number of floors - 12
      • Number of meeting/conference rooms - 21
      • Rooftop terrace
      • RV, bus, truck parking
      • Smoke-free property (fines apply)
      • Total number of rooms - 605
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
      • Year Built 1976
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Digital TV service
      • Hair dryer
      • HDTV
      • Hypo-allergenic bedding available
      • In-room childcare (surcharge)
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Plasma TV
      • Private bathroom
      • Refrigerator
      • Shower/tub combination
      • Turndown service (on request)
      • TV Internet access (surcharge)
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Cell phone/mobile rental
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-out
      • Grocery store
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Parking (surcharge)
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    Le Saveur - Buffet & a la carte breakfast available. Children up to four years of age receive a complimentary daily breakfast. Discounted breakfast is available for children ages 5 to 12. Open for breakfast only.

    Lobby Bar - Trendy, Zen resto-lounge called SIX, with panoramic outdoor terrace, serving creative à la carte menu for lunch and dinner. Open from mid-day until late night.

    Room service available during limited hours.

    Recreation

    The Hyatt Regency Montreal offers an indoor pool bordered by a large cedar-decked lounge area. The adjacent workout area offers fitness machines, free weights, and a sauna, as well as massage treatments by appointment.

    The recreational activities listed below are available either on-site or near the hotel; fees may apply.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Boat launch nearby
    • Bowling alley nearby
    • Dock nearby
    • Fishing nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Kayaking nearby
    • Motor boating nearby
    • Pilates classes/instruction nearby
    • Rafting nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Scooter/moped rentals nearby
    • Swimming on site
    • Tennis nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: CAD 12.95 per 24-hour period (rates may vary)
    • Self parking fee: CAD 19 per night
    • Valet parking fee: CAD 30 per day
    • Pet fee: CAD 35 per room, per stay (maximum CAD 20 per stay)
    • Cleaning deposit: CAD 75 per stay
    • Rollaway bed fee: CAD 25 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in Montreal, Canada
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    Area map

    A short guide to Downtown Montreal

    Most of the city's museums, corporate headquarters, and department stores can be found in downtown Montreal. Crescent Street draws party-goers to its restaurants, bars, and night clubs. Mount Royal Park features the 30m-high (98-foot) steel cross visible across Montreal and illuminated each night. Hockey fans flock to the Bell Centre, home of the Montreal Canadiens.

    see all hotels in Montreal

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Complexe Desjardins - 100 yards
    • Museum of Contemporary Art - 200 yards
    • Sainte-Catherine Street - 200 yards
    • Imperial Cinema - 200 yards
    • Theater du Nouveau Monde - 300 yards
    • Place des Arts - 300 yards
    • Place des Arts Station - 300 yards
    • St. James United Church - 300 yards
    • Salle Wilfrid-Pelletier - 300 yards
    • St. Patrick's Basilica - 400 yards

    3.0+ mi

    • Montreal St. Hubert Airport (YHU) - 6.7 miles
    • Montreal Pierre Elliott Trudeau Intl. Airport (YUL) - 8.7 miles
    • Mirabel Int'l Airport - 25 miles
    All hotels in Montreal, Canada
    Reviews
    • All (284)
    • Business (30)
    • Romance (18)
    • Family (38)
    • Friends (18)
    • Other (180)
    4.0 / 5
    Excellent

    Score breakdown (from 284 reviews)

    • 5.0
      (95)
    • 4.0
      (118)
    • 3.0
      (39)
    • 2.0
      (27)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.0
    • Comfort
      4.1
    • Condition
      3.9

    Reviews: Overall

    • <Previous
    • Page 1 of 6
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    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "Another great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Hyatt is my favorite place to stay in Montreal. Across the street from Chinatown, attached to Desjardin shopping and Place de Arts. Phillipe should be commended for his superb array of wines to try. Very impressive and high tech access to over 21 wines at your fingertips. Killer breakfast...one of the best in Montreal.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Most convenient hotel for downtown Montreal"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Great place to stay if you need easy parking (valet) and need to be within walking distance of the best bars & night life. Every where we wanted to go was no more than 800m away, which was a huge win. Not to mention there is a huge mall & food court a part of the hotel. Also, the hotel bar / club is sweet too.
    Genuine Hotels.com guest review
    2 night trip with friends in Jan 2013
    Ryan
    US

    Hyatt Regency Montreal - Montreal
    2.0 / 5
    Fair
    "Worst Hotel Experience EVER"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      4.0
    I will never stay at this hotel again. Staff was rude, maids didn't clean, service wasn't good. Whatever you do save your money stay at any other hotel downtown
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    excellent. best choice i ever made. nondeceptive
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    c ballance
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very clean and the staff were very nice. We were only there for one night, but I would stay there again. If there hadn't been a blizzard, it would have been a really convenient hotel to stay at. Highly recommend it.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    Cynthia
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "2 Thumbs Up: Hyatt Regency Montreal!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Read Trip Advisor for my review.( rglasservision ) It includes a lot more detail there, plus you'll see a lot of other reviews to make your impression of this hotel a balanced one.
    Genuine Expedia guest review
    Other trip
    Dec 9, 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Nov 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Newly remodeled"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We enjoyed our stay at this convenient hotel. The lobby has a cool boutique hotel feel and the pool is fantastic. The rooms are nice, though the bathroom was not so chic, but it was fine. The hotel is above a mall which is very convenient. Easy walking to shops on St. Catherine.
    Genuine Hotels.com guest review
    1 night family trip in Nov 2012
    Tracy
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "Loved the Hyatt in Montreal"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the decor, the proximity to everything in the Place des Arts area, and metro. People were very friendly. Loved the bar. We will be back.
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    lucinda
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "Definitely will return here!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    A great hotel choice for Montreal. I loved the walkable location downtown with the option of walking to the metro without going outside. The hotel was clean, quiet and friendly. The modern interior was nice. The room was a nice size and the beds comfortable. The only issue we encountered was that I had given my daughter's age as 16 on Expedia and they […] considered her a child. When we arrived I was told they could not give her the free breakfast because they consider a child under 12. If I had entered her as an adult when booking then it would have been OK. A quick call to Expedia solved the problem, but they could see the confusion and should have corrected it without a call. The breakfast was a large continental buffet with many options- quite nice! I have stayed in Montreal a number of times visiting my daughter at McGill and this hotel is the best I have found at a reasonable price. I would definitely recommend the hotel and will be back again! Read more
    Genuine Expedia guest review
    Other trip
    Nov 26, 2012
    BL
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Good place to stay in Montreal"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great location, very clause to everything. Staff was super helpful and nice. Great restaurant and many restaurants around to chose from.
    Genuine Expedia guest review
    Other trip
    Nov 23, 2012
    Becassine
    US

    Hyatt Regency Montreal - Montreal
    3.0 / 5
    Good
    "Hotel Rooms esp. the 5th Fl. needs Renovating!"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      3.0
    This was our 2nd time at the Hyatt (we usually go for the Jazz Fest). The hotel is fine but the rooms need a face lift. The noise from the a/c or heat is constant! The dust from either not cleaning or the pillows is all over t/room and the box that they have there that is suppose to be a mini fridge is nothing more than a warm cooler! We love t/ location […] but a renovation is definitely needed! Read more
    Genuine Hotels.com guest review
    4 night romance trip in Nov 2012
    Cee
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Good experience"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Notably had no concierge, which one would expect of a Hyatt, to provide details relative to local sites, other local information, and assorted guest interventions. The hotel is six floors above an indoor mall/office complex, which makes it unique -- and also provides a good foodcourt as a quick dinner alternative to restaurants. There is a good pool […] and workout facility -- but weekday hours for the pool extend from early afternoon until 9 at night, with no early morning access for lap swimmnig. Weekends, by contrast, open at 6 and allows one to avoid "family swims." Breakfast service was adequate. The bar is a pleasant activity zone in the evening. The hotel restaurant is servicable, but one can do better exploring the local restaurant scene. A plus is the hotel's location, centered in the shopping and entertainment district. Room was comfortable, a "business efficient" setting without luxury. . Read more
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "great location hotel during winter visit"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We spent our 3 night weekend get -away trip at the hotel. Except the male receptionist greeted me with lukewarm attitude at check in, the rest of the staff were friendly and helpful. Our room was clean and equipped with the basic essentials of a 3 star hotel - iron & hair dryer, a safe, small fridge, etc.., but no robes or slippers (if you expected) […] There was an exposed strip of rotten wood trim next to the shower stall, but overall the bathroom was functional and no unpleasant odor. I have stayed at this hotel in the past, in fact, I begin to stay at this hotel in recent years whenever I visit Montreal because of its location. Like many other Montreal-very-own-distinction's underground shopping & metro connection corridors in this unique Canadian city, this hotel is conveniently connected to a small shopping complex, a food court, a city bus transit, a theater and China town and is about 10 minutes walk to the lively St. Catherine St. The general hotel room rates can be a bit too high (over value). The discounted rate with breakfast we got for this trip was the best rate so far we got from this hotel. Read more
    Genuine Expedia guest review
    Other trip
    Nov 6, 2012
    Sam
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "anniversary 44th"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent
    Genuine Hotels.com guest review
    3 night romance trip in Oct 2012
    Russ Medbery
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Rough exterior, soft interior!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Very difficult to get inside the hotel without getting dirty due to surrounding construction. Once you are inside it is a different world altogether
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent Full Breakfast--great selection (as good as the Cruise we just came off of). One elevator was quite noisey which made it a little difficult to get to sleep, but not enough to change rooms. Bed was very comfortable. Nice selection of amenities.
    Genuine Hotels.com guest review
    3 night trip with friends in Oct 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    peg
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "good location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    overall positive , great breakfast included in price , internet charges and parking are not and excessive , $12.95 for internet per day / parking $32 per day .
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "CLOSE TO SIGHTS AND METRO STATION"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    HOTEL WAS NICE, ROOM WAS LARGE, CLEAN, AND HAD MOST HOTEL AMENITIES THAT WAS WANTED. WIFI WAS EXTRA CHARGE TO HAVE IN ROOM. IT WAS FREE IN LOBBY.ROOM SERVICE WAS GOOD HAD A FULL BREAKFAST WITH THE ROOM. STAFF WAS VERY HELPFUL. THE TOUR COMPANY ASSOCIATED WITH THE HOTEL 'GRAY LINE' DID A VERY BAD JOB OF TIMES AND CHANGES AND WERE VERY RUDE. WE CANCELLED […] EVERYTHING WITH THEM AND DID IT ON OUR OWN WITH HELP FROM THE HOTEL. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Oct 2012
    DOUG
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night family trip in Oct 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Solid stay, very busy"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel was is terrific condtition, except for the construction outside. The pool was excellent for my family. The room was comfortable. The only issue was with the elevator. The hotel was very busy and you had to wait a couple of cycles until it was your turn to get onto the elevator. Besides waiting to get up to your room, the location was great […] and the staff was generally friendly. Read more
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Good Centrally Located Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Three female friends age 34 traveling to Montreal for the weekend. We got to the hotel mid afternoon and checked in quickly. Staff was always polite and when asked Parlez vous anglais? (Yes people its a french-speaking province so be courteous and learn how to say that) we always got "But of course!" Free breakfast was included for all three of us but […] I must say that if I had to pay I wouldnt have: $75 for three people on mediocre food is ridiculous. So if you dont have coupons or free breakfast walk across the street to Starbucks. The Hotel is beautiful and modern with a nice pool and wrap around terrace that overlooks the busy Centre Des Spectacles. We walked easily to many restaurants, bars, China Town, Old Montreal and Old Port. My only gripe would be the fact that cruise ships were unloading hundreds of travelers into Montreal this weekend and the hotel lobby was always packed and four elevators never seemed to make it to the lobby causing large lines! But otherwise perfectly good centrally located hotel. Read more
    Genuine Expedia guest review
    Other trip
    Oct 9, 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    2.0 / 5
    Fair
    "terrible elevators"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      3.0
    I have to say the hotel has terrible service. We had to wait in line to get to the elevator for over 30 minutes. Once we got to our room, it was impossible to get down again because every elevator was full. Location is very convenient.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    2.0 / 5
    Fair
    "4 * ?? I would say 3*"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Old building and no services! Old rooms, old furnitures. This hotel is not a 4* and the price is too expensive for what it is!
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    2.0 / 5
    Fair
    "Tired & Confused"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is dark and does not seem to have been updated in some time. The elevator system is confusing and the food was pretty bad. Disappointing for a Hyatt.
    Genuine Hotels.com guest review
    Business trip
    Oct 7, 2012
    Daryl
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Too much noise coming from other guests.
    Genuine Hotels.com guest review
    Other trip
    Sep 30, 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Not as expected but still solid"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was great except for the staff strike which killed the use of the pool and other services. The lobby and bar area was super modern but the rooms seemed a little lacking in the same vibe. I had a Regency Club room which I expected more out of but the other services like the access to the downstairs club was nice. Outdoor patio area was real […] nice with great views of the city. Location was great but being a first timer to Montreal, I might pick some else because we walked a lot more than expected. Would I stay here again? Yes, but not without checking a few other places out and knowing my plans for the stay. Read more
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    Zach
    US

    Hyatt Regency Montreal - Montreal
    2.0 / 5
    Fair
    "Disappointing - Not as good as other Hyatt"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel staff was on strike when I had visited. The room was descent at best but I expected better from Hyatt. They should replace the shower lining or clean it on a regular basis because it stank. .
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    Ty
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Even With A Strike.."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff performed as best they could while a labor dispute has gone on for over 30 days. Hotels.com did not inform us of the situation.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "perfect for the film festival"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    In spite of the strike of the hotel workers, the people working at the desk were extremely helpful. They had to double as concierges. The hotel was really clean and very comfortable to wait for friends in the lobby.
    Genuine Hotels.com guest review
    4 night trip with friends in Aug 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "Beautifully, Modern Hotel. Highly Recommend!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel interior was beautiful and modern. Amazing central location on St. Catherine's Street and within a mall (which also has a supermarket if you need to buy a few things). That way if you want a cheap meal or lunch you can just go downstairs. Front desk staff very knowledgeable of the area, how to get around, and are bilingual. Unfortunately when […] we went the hotel staff were on strike so we could not use the pool and certain services were limited, but they gave us access to a pool at another hotel and comped our wi-fi in our room instead. Otherwise very luxurious-looking hotel with a great, spacious room and bathroom (two-bed room). Nice view of the city as well. Relatively inexpensive too! Do have to pay for parking, but the mall parking lot they recommended is cheaper. Definitely recommend this hotel. Read more
    Genuine Expedia guest review
    Other trip
    Aug 30, 2012
    Alexander
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel was everything that we looked for but unfortunately the staff was on strike so only managerial team was doing the work. There is a bit of wait when you want to ask the front desk a question and a bit of wait trying to call the front desk. The overall condition of the room was excellent despite lack of personnel. The hotel upgraded us to a […] better room and provided free breakfast as friendly gesture. However walking through the picket line into the hotel was a little odd. Read more
    Genuine Hotels.com guest review
    3 night family trip in Aug 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "A Great Hotel stay despite union employee strike"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My wife and I just returned to our home in PA on Sunday (8/26/12) after spending 3 nights at the Hyatt Regency in Montreal. I had prepaid the hotel bill a month ago in order to take advantage of a very nice discount. Two days before we left for Canada, I went online to read what other hotel guest had to say about the Hyatt. That's when I learned that […] non-management employess who were union members were on strike which meant that some services, such as daily housekeeping and room service, were not available. Needless to say, we were apprehensive about what our stay would bne like when we arrived. The fact of the matter is that the management team busted their butts to make sure we had a good experience. And we had a great time there because the hotel employees were so helpful. friebndly and gracious. Incidentally, most all of the major hotels in the city also have employees on strike. We plan to go back to the Hyatt next time we go to Montreal. They are a "5" in my view.. Read more
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    Warren
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    3.0 / 5
    Good
    "On Strike"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel workers were on strike which meant there were no restaurants and the sheets were not changed. The management was trying to keep up but it was disappointing.
    Genuine Expedia guest review
    Other trip
    Aug 20, 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    5.0 / 5
    Outstanding
    "Outstanding"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff, room, location, and amenities were outstanding! We would definitely stay again.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    Nicole
    US

    Hyatt Regency Montreal - Montreal
    2.0 / 5
    Fair
    "A Disappointing stay"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    When we got there, we were told the workers are on strike and therefore, no daily room cleaning services, only replenishing towels and emptying trashes. In addition, the restaurant, the in-door pool (which is the main attraction that we picked this hotel) and room service are not available. They were running at minimum staffing. Overall, it was a disappointment. […] I understand workers are on strike, but the hotel did absolutely nothing to compensate the shortfall. As I mentioned before, one of the main reasons we picked this hotel is the pool. Our kids love swimming, what make it worst is that we were all able to look at the pool every time we walked by the lobby but just cannot use it was a torture to the kids. So they only clean the whole room and change bedding when guests finished their stay. Needless to say, since we stayed for four days, I feel like a maid myself. The workers did a terrible job since I saw dust everywhere, on the headboard of the bed, tv stand etc when we arrived. The hotel should at least have the courtesy to provide an advance warning or email to us. The workers were on their 16 days of strike when we got there. The hotel should or could have at least provide some free room internet or free parking or anything or discount to compensate this. We felt totally cheated. Read more
    Genuine Expedia guest review
    Other trip
    Aug 14, 2012
    A Traveller
    US

    Hyatt Regency Montreal - Montreal
    2.0 / 5
    Fair
    "The strike"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    We were disappointed to learn that the strike meant that our room would not be cleaned and that some of the services were unavailable the day we arrived. Nonetheless, the folks who were on duty did all they could to make us comfortable.
    Genuine Hotels.com guest review
    2 night trip with friends in Aug 2012
    Becky
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Good stay hampered by labor dispute"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    I enjoyed the hotel quite a bit, but there appeared to be some sort of labor dispute happening with the employees, so the hotel was understaffed and lacking in a few areas. For one, there were a few public areas in the hotel that were not cleaned properly (elevator doors the most noticeable), and the rooms were not always able to be cleaned unless the […] one time they came by to clean you were out of your room. Also, one time I called down to set a wake-up call to no answer. Otherwise, I really enjoyed my stay. The bedding was amazing; the location was great, and I enjoyed the room and hotel amenities quite a lot. Read more
    Genuine Hotels.com guest review
    5 night business trip in Jul 2012
    Jake
    US

    Hyatt Regency Montreal - Montreal
    4.0 / 5
    Excellent
    "Next door to Festival Just for Laughs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Enjoyed. We had read that even though others received a room with breakfast included, the Hotel charges them for the breakfast Buffet $25.00 each. We did not have this problem, out breakfast was included. Very Quite room as requested on 10th floor, noiseless air conditioning.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    DLLR
    US
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