The microwave and the air conditioning unit run very loud and we were forced to turn up the television volume. A few channels that should have been available were not. The staff was very friendly and helpful. The room was clean and spacious. The kitchenette allowed us to have groceries in the room, which is a definite plus. The location was perfect. […] We were close to everything we needed. We will definitely stay here again. Read moreGenuine Expedia guest review
"Clean rooms, nice environment, friendly staff"
What a great surprise this was! The staff was attentive, and the amenities were an added bonus - work out room, honor system snack bar, free coffee ready at all times, and free laundry facilities. The room was comfortable and had ample work space. The beds were comfortable too - this was a great experience all the way around! If I'm ever back in the […] area again, this is definitely where I'll be staying. Read moreGenuine Hotels.com guest review
"Good reasonable lodging"
The staff was very cordial and responded to whatever we needed. The room was very comfortable with a nice setup for a suite with the mini kitchen. Enjoyable room to lounge around with not having to be bothered with room service each day. This was first stay with Candlewood Suites and will look for them in the future.Genuine Hotels.com guest review
"Good location in southwest location"
In general, it was very comfortable. There is no restaurant, but they have a "Cupboard" where hotel clients can take food items at will and fill out a slip to be tallied when they leave (honor system). Unfortunately, the "Cupboard" wasn't kept well stocked from day to day with things like low-fat milk and fruit. In the room, the toilet was very shallow, […] such that every time I sat down, parts of me dipped into the water unless I held them. Also, I'm a late riser, leaving my room around noon each day. The cleaning staff apparently only works mornings, so my bed wasn't made nor trash taken away the whole five days I was at the hotel. Other than that, it is a clean, comfortable hotel, the staff are very friendly and helpful, and it was close to my daughter's apartment, which was my purpose. It is also close to Highways #610 and #59, which makes it easy to get to from all parts of town. Read moreGenuine Hotels.com guest review
"Acceptable in a pinch"
Not bad, but nothing to rave about. Also,it is near the Galleria, but don't expect "walking distance".Genuine Expedia guest review
"Clean, quiet, good!"
The room is clean and quiet. Location is great b/c it's near Galleria. Will definitely come back.Genuine Expedia guest review
"A customer for ever"
The staff, Miss. Cammy was very courteous. She took care of my needs right away.Genuine Expedia guest review
"Very Goof hotel in a handy location"
Excellent Service Very good hotel at a reasonable price. I plan to return !Genuine Hotels.com guest review
Very good hotel , affordable rates , courteous staffGenuine Hotels.com guest review
Second time staying at Candlewood Suites Houston By The Galleria. This time the hotel had been renovated so the room was clean. We didn't use it but the room was equipped with a frig, microwave (popcorn included), and a stove. The bed was comfortable along with a flat screen TV. The water flow for shower was low but I guess to conserve water. Great […] location to shopping and national brand restaurants. The front staffs were friendly and provided prompt services upon check-in/check-out. We would definitely stay there again next year. Read moreGenuine Hotels.com guest review
Great accommodation Very convenient locationGenuine Hotels.com guest review
"I'd would stay again"
Great room, good location, excellent priceGenuine Hotels.com guest review
it was a good businessman's hotel for a short or long stay.Genuine Hotels.com guest review
Very comfortable--right down to the feather pillows they offer you. Dawn at the front desk was very personable and professional. I had a nice size room with a sofa bed and kitchenette (stovetop, microwave, fridge and dishwasher). Well-equipped gym. The only downside--the neighborhood was mostly office buildings. I like to have at least a convenience […] store or a restaurant nearby, but there was none. That's minor, really. Because they offer the "Cupboard"--which has just about anything you need from sodas to snacks to personal items. And you pay on the honor system, which I thought was great. (We take the honor system for granted in the U.S.--it's not like this everywhere.) Overall, a very pleasant stay. I'd go again. Read moreGenuine Hotels.com guest review
This was my first stay at a candlewood and I was very impressed. They went out of their way to accommodate me and my needs and treated me great. The room and staff was outstanding.Genuine Hotels.com guest review
"Great hotel for shopping."
I enjoyed my stay. The location was prime. The staff was friendly and helpful. Comfort was the name of the game.Genuine Expedia guest review
"Great Stay w/a minor hiccup."
They have renovated the inside and in the process of doing the same to the outside. Rooms were clean and neat. Staff was really friendly when at 2am the washing machines turned on and were vibrating the whole bed to where we could not sleep. He switched us rooms and everything was great after that. Do NOT get room 114 due to the Washing machines being […] next door and vibrating the bed. Read moreGenuine Hotels.com guest review
stayed in many hotesl all over the counrty - the bed was one of the most comfy of all. love the option of pillows/comforter.Genuine Hotels.com guest review
"Place needs some tweaking but would return"
The overall experience was good I would go back again. The hotel newly renovated and the renovations were nice, but there were some little things that needed to be tweaked. My complaints are sheets were to small, dishwasher was leaking, internet was slow, movies were not in order, and the phone skills for the employees could be better. They sounded […] a little irritated over the phone. Read moreGenuine Expedia guest review
"good location-needs some work"
It' in a good city location, close to central Houston and mdern looking. There was some remodeling underway. The room was comfortable, well-equipped and seemed clean, but there was a strong mildew smell. There were also weird smells in the hallway, something strange from another kitchen?? Workout room was very good.Genuine Hotels.com guest review
"Nicely remodeled, all the comforts of home"
Nice clean, newly renovated room. Nice in-room amenities and free laundry facilities. Location is a bit away from any restaurants, or stores and a bit tricky to get in to. Staff very helpful. A/C a bit noisy. Very comfortable bed and office area. Watch out for them charging your credit card for the stay even if you prepay through this site.Genuine Hotels.com guest review
"Hard to get in and out of."
I was very pleased with the hotel the free laundry was a great plus and the rooms were very up to date. Great for the price go give it a chance.Genuine Hotels.com guest review
"Great place to stay! Love Candlewood Suites"
very nice andcomfortable, only thing that could get better would be free breakfastGenuine Expedia guest review
it was great , wonderful experience and would go back when ever am back in houstonGenuine Expedia guest review
The staff was extremely helpful, polite and answered all my questions.Genuine Hotels.com guest review
The room and staff where wonderful. The air conditioner was noisy but other than that it was great. I would recommend to other peopleGenuine Hotels.com guest review
"Outstanding staff made the stay exceptional"
The staff was as helpful and friendly as any staff I heve encountered, including all the international 5 Star hotels.Genuine Hotels.com guest review
"Nice hotel in Houston near the galleria"
Covenient located in Houston, affordable for family travels.Genuine Expedia guest review
3rd floor,bad knee's, elevator under repair my whole stay! Water off and on,cold water only bathroom sinkGenuine Hotels.com guest review
"close to the Gallaria"
They were preparing for the hotel to get a very much needed updates.Genuine Hotels.com guest review
Great location, free laundry and gym are pluses,2nd candlewood stay, will returnGenuine Expedia guest review
great hotel for the price, staff were great, very reasonable rate, clean and comfortable.Only drawback was the noisy room ac unit. BobGenuine Hotels.com guest review
"Housekeeping very lax"
The housekeeping staff needs to step up their game. I found a baseball bat and mini soccer ball under the bed and when I opened the DVD player, I found the previous occupant's cd in the player. Renovation that is planned is sorely needed. Disappointed that the side entrance nearest my room was malfunctioning. Could only get in by main door.Genuine Expedia guest review
it was very niceGenuine Hotels.com guest review
Response by Candlewood Suites Houston By The Galleria Thank you for taking the time to give us a review. We are happy to hear that you liked our beds and hope to see you again soon!
"Good comfortable place that's conveniently located"
A good place to stay if you need to be somewhere fairly central or want easy access to the Galleria. It sits right near the the 610 and 59 interchange, so it's good for getting around. The suites themselves fit the four of us fairly comfortably and have all the amenities you would want, including TV's in the lounge area and bedroom. The gym is fairly […] good and has decent equipment (we used it every day). The staff were friendly, helpful and we have no complaints there. The price of our stay was fairly reasonable too I thought. Read moreGenuine Expedia guest review
CP值超高!!Genuine Hotels.com guest review
Bien, un poco alejado de GalleriaGenuine Hotels.com guest review
aceptableGenuine Hotels.com guest review
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