Springhill Suites By Marriott Houston Brookhollow - Houston

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Genuine Hotels.com guest review

The room was not very clean. It is not located near anything, so you will have to rent a car. It is not really a suite, but more of a hotel room with a sink. It was difficult to eat my delivery food without the usual things a suite room has. The front desk was helpful though.

Genuine Hotels.com guest review

The bed was too soft, lumpy and sagged in the middle. My husband and I did not get a very good night's sleep. The room itself was fine. We didn't have time to try the breakfast buffet.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great staff and very comfortable rooms. Hot Breakfast was good! Negative was the Houston traffic.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our stay was wonderful. Loved the breakfast every morning. Staff was great. Room was so clean; beds were so comfortable. I would stay again at this hotel before looking elsewhere.

Genuine Hotels.com guest review

Great experience. The staff was very helpful and very courteous. Even giving great suggestions for dinner. Knowledge of surrounding area was also very appreciated. Clean hotel and a good breakfast. Great hotel for the price and area. Lots of construction and further away from the downtown area appears rough.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

For the price, this was an excellent place to stay. We will definitely stay here again in the future.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I will come back

Genuine Hotels.com guest review

My family and I loved staying here. It was clean. The staff was friendly. Best of all, it was quiet. Although the continental breakfast wasn't extrodinary, it was sufficient and the eating area was well maintained. The only mark against the hotel is none of the complimentary shampoo, conditioner or lotion bottles in the room were sealed. It even looks […] like one of them was used previously. It is important that all the bottles be sealed because you have no idea what some idiot might put in them. Read more

Genuine Expedia guest review

Very pleasant stay close to family! Great breakfast!!

Genuine Expedia guest review

Excellent hotel in a great location. Staff was friendly, breakfast was excellent, and free coffee was available 24 hours per day. We would definitely stay there again and we highly recommend this hotel.

Genuine Expedia guest review

The staff here are wonderful! I forgot something at the hotel after I checked out and couldn't come back for hours -- they held it for me at the front desk. I was thrilled with their customer service. The hotel is very convenient to many freeways, but it makes it challenging to maneuver at the same time. There is a lot of highway construction going […] on at this time which also makes it hard. Not a lot in terms of nearby restaurants -- though That Pizza Place on Ella is great. Delicious pizza and lots of microbrews. Read more

Genuine Hotels.com guest review

Very friendly and helpful staff~always accomodating for any questions, directions or concerns~I would definitely stay there again~

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is a very good hotel at an excellent price. The staff was always very helpful, hotel facilities and room were always clean. We had doubts about the neighbourhood, but all the surroundings looked well kept and peaceful (there are a lot of office buildings around the hotel). My only comment about the rooms is that they were on the small side.

Genuine Hotels.com guest review

Me and my husband stayed for two nights. The Hotels is very clean. The room is very confortable and large. the staff is friendly and always ready to help. It was very difficult to arrive to the hotel due road construction- ones negative issue.

Genuine Hotels.com guest review

Consistent - as promised.

Genuine Hotels.com guest review

Both the kids and I loved the room and the convenience of being close to friends and the museum district. The room was very clean and we loved the amenities: small fridge, charging station for electronic devices and breakfast in the morning.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I love this hotel! Staff was friendly, even when I was grumpy at check-out from a long drive! The rooms were spacious, which was essential for my family because we were traveling with three kiddos. The hotel was always clean, the decor was very nice, and the breakfast was good too. I would definitely stay again. Great experience.

Genuine Expedia guest review

Once we made it to the hotel our stay was top-notch. Being a regular coffee drinker the only disappointment was having only Decaf packets our second morning. Other than that we found our room to be quiet, well-appointed and very comfortable.

Genuine Expedia guest review

First time in Houston. Decided to take family for a mini vacation. Very happy with service and staff. Room very clean and neat. Will be back Thanks from Round Rock Texas

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good hotel, good experience.

Genuine Expedia guest review

This hotel is beautiful, clean and your services are the best. We enjoy a plethora of this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We needed to be near the Norhill subdivision to conclude family business. This hotel was good price and great value. The kitchenette was nice to have after long days working.

Genuine Hotels.com guest review

I was in town for two days and needed a place to spend one night. Upon arriving to the hotel I was greeted by very courteous and helpful staff. The hotel is in a great and very safe and well lit location (right off the highway). I entered my room and was pleased to find that it was clean and quite spacious. Couch/sitting area with kitchen was great, […] though I didn’t make much use of it. I have to say that I did not encounter the best part of this hotel until the next morning. I awoke from my slumber around 8:30 AM and immediately became aware of my hunger. It was then that I proceeded to walk down to the lobby to see what kind of breakfast was offered. Lo’ and behold….the holy grail of all hotels…the waffle machine sat there, teasing me with all of its forged steel glory, smelling of sweet pancake mix and nonstick butter spray. The smell of currently cooking waffles wafted itself into my eager nostrils. Had it not been for my sense of common courtesy, I’d have walked in front of the person standing in front of the waffle machine only to devour the tasty waffle straight off the waffle iron. But I kept my cool and patiently waited my turn. At this point, I proceeded to make myself, not one but TWO waffles of love…and I ate them. And then I ate the uneaten half of my girlfriend’s waffle with a rapacious joy. Right after eating breakfast I went over to the counter and checked out; yes I checked out of that hotel a victor, a proud waffle eating man. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was exceptionally nice and the service was very good. The attendants were very helpful and courteous.

Genuine Hotels.com guest review

The good: the hotel had very cool, contemporary decor, free Internet and complimentary lollipops in the lobby, later check-out time (12 p.m.) and the staff was friendly. Additionally, the rates were pretty good for the hotel's condition. The hotel was right off the highway. The bad: the layout of the room was a little odd and a bit small (we had a […] two queen bed suite-sleeps five people.) Also, the breakfast was skimpy compared to other hotels we've stayed at. The neighborhood isn't spectacular as it is a mile or so from a run-down part of town. The hotel was a bit confusing to get to as well even thought it's technically right off the highway...but if you follow directions well you should be fine :) Overall we enjoyed our stay and would likely stay there again. Read more

Genuine Hotels.com guest review

Excellent and sufficient space to accommodation 5 adults in a room with still room to spare.

Genuine Hotels.com guest review

Clean and comfortable, that's all that matters to me.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Es exelente los trabajadores son muy amables y servicialeslo y es exelente que tengan tarifas accesibles. Gracias

Genuine Hotels.com guest review