This hotel is in an awesome location. Very friendly staff and its very clean!Genuine Hotels.com guest review
Response by Extended Stay America - Austin - Arboretum Thank you so much for posting a review of our property. It is so rewarding to read that you were really comfortable during your stay. We are glad to hear that you were pleased with our convenient location and friendly staff. We look forward to seeing you in the future, should your travels bring you back to our area.
You never know what a bad hotel is until you've stayed at one. Spent three nights here and they were all pretty much bad. You can hear everything in the halls, above your room, and pretty much anywhere else. Bed was uncomfortable, room had a musty smell, bathroom was less than clean. It is in a nice location but there are other hotels around and I would […] suggest you give them a try first. Tried to save some money with this one, totally not worth it. Read moreGenuine Hotels.com guest review
"burgain price, amazing location and great staff"
good size room. no highway noise. front desk staff Lisa gets 110% for being very nice and welcoming.Genuine Expedia guest review
Response by Extended Stay America - Austin - Arboretum Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was so enjoyable and our staff were nice and welcoming, especially Lisa! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Staff was very friendly. Street noise and noisy a/c made it hard to sleep.Genuine Hotels.com guest review
"nice get away"
for the money it was a great hotel. everyone was helpful.Genuine Expedia guest review
"Good location, good value"
Great location. Hotel is a bit dated, but a good value for the price.Genuine Expedia guest review
No ice machine, no wake up call, on a busy street, everything else was good. I would stay there again but would be better to be closer to downtown.Genuine Hotels.com guest review
"Good place, great to have a kitchen"
Not a fancy place, but definitely meets your everyday needs, with convenient location for work (if your business is around that area).Genuine Hotels.com guest review
"close to training"
hotel location,Genuine Hotels.com guest review
"nice clean comfortable"
NiceGenuine Hotels.com guest review
"Awesome one nighter or extended stay"
The staff was very professional and courteous. When I checked in they gave me a welcome gift which was a very nice touch. Thirty minutes after I went to the room the front desk called to assure everything was to my satisfaction. That is what I call customer service.Genuine Hotels.com guest review
"Motel 6 w/ kitchenette"
Sink had crusty debri dried in it. No available electrical outlets for guests (had to unplug lamps or clock). No wake-up call.Genuine Hotels.com guest review
"Not deluxe but a good stay"
I was in town for a quick overnight trip and didn't want to spend a lot. This place was great for that. Very good location, close to many restaurants, stores and a movie theater. Room was nice with a full kitchen and all amenities. I didn't try the breakfast but they have take away items out until 9:30am, which was nice. My only complaint is that you […] could hear quite a bit of noise from other rooms such as the toilets flushing, showers running and doors closing. I would stay here again and would recommend it to someone going for one night or a week. Read moreGenuine Expedia guest review
"Great for anyone visiting austin"
Great place, the staff is very nice and helpful. Everything was clean.Genuine Expedia guest review
"Within walking distance of great food and shopping"
Very affordable and convenient hotel.Genuine Hotels.com guest review
Great location closer than downtown Austin without the price tag. I guess you pay for it though, the bed isn't very comfortable. I wouldn't stay more than a few nights. Service was great. Heard quite a few dogs barking. This is more of a pit shop place. Nothing fancy.Genuine Hotels.com guest review
"Don't do it"
There was left over food on the kitchen. No toiletries. Limited channels on the tv. Smelled like an ashtray in the hallways.Genuine Expedia guest review
The bed was horrible. I felt dirty just for getting into it. My wife was mad that there was no blow dryer.Genuine Expedia guest review
"Good Hotel for family visit"
Decent value, extremely friendly staff; mushy too small pillows and the easy chair needed new springs.Genuine Expedia guest review
"Short on amenities"
No hair dryer, shampoo, conditioner. Room not serviced despite being gone all day. Free internet pretty slow. Could occasionally smell smoke, possibly from smoking rooms in the building. Not horrible but would not stay again.Genuine Hotels.com guest review
"Great location 15 minutes from downtown"
Great rates,great customer service, friendly staff. A great place to stay for one or several nights.Genuine Hotels.com guest review
Good location. The hotel's right off the highway and is easy to get to. Good bargain. Nice and quiet. It's great to have a kitchen and not have to dine out for all my meals. I would definitely stay there again.Genuine Expedia guest review
"My Stay Was Very Satisfactory"
The hotel is very convenient to the Arboretum (less than 1 mile) where I attended training. My bed was quite comfortable. Free wi-fi was definitely a plus, too... and it's close to shopping and restaurants!Genuine Hotels.com guest review
"A spring weekend in Austin"
Our stay was comfortable and peaceful. We would recommend to friends and family who might stay in Austin.Our hotel was convenient to downtown and also the Oasis resortGenuine Expedia guest review
"Great hotel to stay in if you have a dog"
Good experience. Great hotel to stay in if you have a dog.Genuine Expedia guest review
"Always Great Here"
Just like always, great service, great room, great location, great stay.Genuine Expedia guest review
This was a great place to stay..... it is close to shopping and was like home away from home.... loved itGenuine Hotels.com guest review
"Another Great Stay"
The staff here is nice and professional. The room was clean and comfortable. The location is close to shopping, restaurants, and movie theater in the Arboretum. I will be definately staying here when I'm in Austin.Genuine Expedia guest review
"Great Hotel at the Arborteum"
Upon check-in the front desk staff, Lisa, was friendly and hospitable. She presented me with a goodie bag along with the key to the room. The room was spaciaous, quiet and very clean. The location of the hotel was perfect for my visit. I enjoyed walking to the stores, restaurants, and movie theater. I highly recommend this hotel for it's great rate […] and all of the above. Read moreGenuine Expedia guest review
"Convenient for Stay"
This hotel was convenient for our stay in Northwest Austin. We appreciated the kitchenette and full sized refrigerator/freezer. The price through Hotels.com was reasonable.Genuine Hotels.com guest review
"I'm not a fan"
The hotel staff was very very nice!! The room was gross. The beds were sagging. The bed I stayed in was gross and it smelled like smoke when we got there. Do not think I will stay there again.Genuine Hotels.com guest review
"It"s a good place to stay!"
It is a good place to stay especiallyt for the money, Place was clean and the people friendly. I recommend this to anyone who needs a kitchen and a little more space for your stuff., We had a jgood experience there.Genuine Hotels.com guest review
"A great place to stay, on the outskirts of Austin"
I visited Austin for business for 5 days and stayed at the Extended Stay, Arboretum, which was only a couple of miles from my clients office. The efficiency apartment was spacious enough, well fitted out and in excellent condition. The best thing was the staff on the front desk, all of whom were friendly and helpful. A real home from home. Add in convenient […] onsite parking and a grab and go breakfast and the value proposition is great. Would use again. Read moreGenuine Hotels.com guest review
"Good place for a short stay"
I went to Austin for a 3-day conference. The rooms are clean, and everything is ready for use. The front desk is helpful and patient. If they can provide some shampoo I'll be more preciate for that. It's quiet around, making it a good place to take a rest. But you have to walk a distance for more restaurants and supermarkets. They provide free take-and-go […] breakfast, just some coffee, cocoa, oranges, muffins and chocolate bars etc., simple but enough for me. The wireless access is fast for surfing the Internet, but not so speed when downloading or uploading. Well, it's really a good place for a short stay. Read moreGenuine Hotels.com guest review
"A good hotel for resting"
It was a nice experience, a quite hotel, it was possible resting, nice people in reception.Genuine Expedia guest review
el desayuno es muy ligero, la conexion de internet raya en lo fatalGenuine Hotels.com guest review
"行くべき！North By Northwest Restaurant & Brewery"
キッチンもあり、清潔で環境もよく過ごしやすいホテル。お隣のホテルのとなりにある、North By Northwest Restaurant & Brewery は、一人でもいけるレストランで、おいしいビールがたくさん！週末には野外ライブもあるそう。もう少し歩けば、Whole Foods Marketにも行けるので、朝食がなくてもへっちゃらです。Genuine Hotels.com guest review
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