"Great family hotel"
We loved our stay here! A great bargain, clean rooms, and a welcoming, friendly staff. We definitely would stay again!Genuine Expedia guest review
After staying at several other hotels, we were pleasantly suprised with the cleanliness of the Howard Johnson.Genuine Hotels.com guest review
"Nice breakfast and friendly staff"
Our room was clean but run down with part of the wall paper border torn off of the wall. The bedspread had a stain on it that looked like grease. There wasn't a refg. or mic in our room just a coffee pot. They did serve a nice breakfast variety.Genuine Expedia guest review
"Not bad, but nothing to write home about"
When we arrived at our hotel room, we opened the door to a room that was between 80 and 90 degrees. The AC had obviously not been on for at least a day or two - it was very stuffy in addition to being hot. The AC unit was in the front room of the Suite, there was no AC in the bedroom. We turned on the AC about 5pm, and it didn't get cool enough in […] the bedroom until about 3 am. It would have been nice if the staff had turned on a bit of cool air starting at check in time (3PM) or sooner. I understand that Howard Johnson is trying to save money and be "green" but I'm pretty sure they lost all those savings with our AC running on high for 12 hours straight trying to catch up. Wireless signal was very weak and couldn't get any signal in the bedroom. Read moreGenuine Expedia guest review
"GOOD LOCATION TO DAYS OF 76 RODEO"
was very nice overall. Not impressed with cleaning staff, we never got any cups or shampoo besides the firs day. with 4 people staying for 3 nights they should have been replenished. the front desk staff was awsome, they were very helpful !!!Genuine Hotels.com guest review
"Easy to find. Clean and comfortable."
This hotel had an upscale feel to it while staying within our budget. Clean, roomy, comfortable bed, better breakfast than most.Genuine Hotels.com guest review
It was good.Genuine Hotels.com guest review
"Quite with clean rooms"
All staff incredibly helpful and nice. Very quite neighborhood. Bed sheets didn't quite fit the beds but didn't come off while using bed. Indoor pool very cold but spa was pleasant. Good breakfast also. Would use this hotel again.Genuine Hotels.com guest review
for the money a good dealGenuine Hotels.com guest review
"Decent value for the money"
Friendly staff, clean hotel. Pool was very cold but the spa was nice. The complimentary breakfast was decent. Some parts of our dbl queen room had been updated, while others were dated. Only drawback was the noise level from hallway and adjacent rooms.Genuine Hotels.com guest review
I found this hotel to be fantastic! The staff was very kind and helpful, the computers were down when we arrived and I thought there would be an issue but it was one of the easiest check ins I have experienced. The hotel appeared to be clean and well maintained. There were some areas that you could tell were older and perhaps in need of a little care. […] The pool area was enjoyed for several hours by my boys, clean and comfortable. Breakfast was ok, I have had better but not having breakfast would be worse! I would definately recommend this hotel, great stay for a great price! Read moreGenuine Hotels.com guest review
Upon arrival our hospitality attendant, Tyler was incredibly efficient and helpful. Unfortunately, a lack of communication from within made his job much harder. We walked into a room that not only the toilet and tub had been used, but the tub had a large discolored patch and the room did NOT have a microwave or fridge as advertised. Tyler was quick […] to move us to an alternate room. Unfortuantely, not only was it on the first floor BUT the laundry was right across from our room and was NOISY NOISY NOISY. The ONLY ice was located down by the pool....inconvenient and unthoughtful. The eggs provided with the continental breakfast were powdered...YUK!!!!! The fridge and microwave both tried to fall off their perch every time we used them. The couch had undistinguishable stains on it and was extremely uncomfortable. There was no phone book or writing paper in the room along with suffering from an apparent shortage of washcloths, coffee condiments and overall comfort. Read moreGenuine Hotels.com guest review
"Not bad, good breakfast choices"
Staff was Excellent!! Our room was ok. It was one of the older ones. They are in the process of renovating all the rooms. I think the newer ones are much nicer. The hot tub was very dirty, however. I don't think anyone cleaned it the entire time we stayed there in 3 days. There was grime collected in each of the corners, so we skipped the hot tub/pool […] experience. The temperature of the pool was so cool that we didn't swim in that either. Read moreGenuine Expedia guest review
"Comfortable and great place to stay."
The hotel was well kept and clean. The staff were very helpful and did a great job. Would definately recommend it for your stay.Genuine Expedia guest review
"Great place to stay"
They went above and beyond to help us during our stay. Great service, great room, great breakfast!Genuine Expedia guest review
The continental breakfast would have been more useful if it stayed up until 10:00 AM, and I would have liked yogurt on the menu. We came for a wedding, and the site served us well. We enjoyed the pool. The hotel staff was polite, but they did not appear knowledgible about the area or volunteering of information.Genuine Hotels.com guest review
"Better than expected"
This hotel stay was better than we expected. Our room had all new furnishings, carpet and paint. I'm mega OCD and I actually walked barefoot in our room because it was so clean! The only compaint I would have, the bed was really firm which my husband loved. Breakfast was good and the girl who greeted us when we arrived was super friendly! Not to mention, […] it was easy enough for anyone to find! I would stay here again! Read moreGenuine Hotels.com guest review
The motel met my expectations. The rooms were clean, comfortable and neat.Genuine Expedia guest review
The staff were brilliant - we had a flat battery and the manager helped to get us on the road againGenuine Hotels.com guest review
Reception was very pleasant and helpfulGenuine Hotels.com guest review
"Lits confortables et très bon emplacement"
Bon Hôtel et nuits calmes. Petit déjeuner correct. Bon rapport qualité prix.Genuine Hotels.com guest review
"A nice hotel, with a icy pool :-)"
Stayed over night. Friendly staff, and Pizza Ranch in the same building. Very good locations to shoppingcenters and main road. Clean room, not very fancy, but god beds. Love it, and would definently stay at that hotel again. Took about 30 minutes to Deadwood and Sturgis each way.Genuine Hotels.com guest review
My boyfriend and I had a reservation for this hotel for 3 nights that we booked approximately 2 months ago. We arrived this afternoon to find a handwritten note on all the doors that stated that the hotel was closed until further notice. We received no notice or phone call informing us of this prior to us showing up to check in. We were able to find accommodations for tonight but not the other two nights. This is terrible service. I am glad I did not get the opportunity to stay at this hotel if this is how guests are treated. We will no longer be booking hotels with this chain of hotels.
"Non-existent customer service"
08/21/14 thomfre Haugesund, Norway
Had a room booked here, and everything was okay when we checked a week ago. When we arrived today, the entire hotel was dark and empty - a note on the door said the hotel was closed until further notice, and no more information to guests. I would expected them to contact the guests that had already prepaid, or at least provided some more information on the note. Had to go elsewhere to sleep.
"UNPROFESSIONALISM AT ITS BEST"
08/16/14 Shannon G Lawton, Oklahoma, United States
First, pool was like an ice cube, room smelled stale, room was not cleaned, only two room alarms went off during fire. Jared is very unprofessional, referred to fire incident as SOB STORY, he was no where to be found when we were allowed to retrieve items. He did not contact the other hotel we were moved to for restitution for the next two days. He then said it was up to US to file against OUR OWN insurance company to replace our items and they would bill him (shady). Room did not get cleaned daily, had to go ask for new towels, during fire, only two room alarms went off. I saw someone pull fire alarm and it did not sound, residents were telling each other to evacuate, staff was oblivious to the fact a fire was in that wing and evacuation was not organized at all. My 8 month old grandson was with me and thank God he is on a schedule or we would have been asleep during it and he and his sister and my daughter could have been harmed by the smoke, which although the newspaper said it was minimal, it was severe!!!!!! the entire room was black. Jared, the owner/manager has been acting very unprofessional, ignoring calls and hanging up on us. The hotel was actually dirty and worn. My reservation could not even be found initially and he charged my card for the two days I did NOT even stay there because we had to move. .
08/14/14 Adam A Storm Lake
Friendly staff, great location, wonderful spacious rooms, and good breakfast made this stay a treat!
"The hotel is a bit worn with need of an upgrade. I was..."
08/12/14 Bryan G Eagle
The hotel is a bit worn with need of an upgrade. I was there during the Sturgis Rally and it was ok. They did provide rags and a hose to wash bikes which was great.
"Not up to date"
08/12/14 Benjamin H Spearfish
The hotel was dated. Our room had a smell. The bathroom was in bad shape. The tub had a huge crack that looked like it leaked. The whole bathroom needed repairs. One good thing. The hotel staff was was very friendly and moved us to a different room. The down side. That room wasn't much better. I had stayed at a different HoJo before and it wasn't much better and gave it another chance. But after that room. I won't be staying in a HoJo any longer.
"Good location, motorcycle friendly"
08/11/14 JoyMarieJ Langley City, Canada
Not the fanciest place or the newest but not much to choose from in town. The town is cute and has a small local street fair on Friday nights. The bed sucked was cheap and thin and wiggley and hard. Could use some updating for sure.
08/06/14 MNbikerbabe Waconia, Minnesota
This hotel is aging and in need of updating but it was pretty clean and worked fine for us. The location is very nice. It's attached to a restaurant and within walking distance to the gas station/convenience store. Pool and hot tub area were nice. We had a leaky sink which was fixed immediately.
"The pool was too dirty to swim in. Our original room had a..."
08/03/14 kristinb72 Prior Lake, Minnesota
The pool was too dirty to swim in. Our original room had a broken noisy ac. Did get a new room, but not much better
"good for the price"
08/01/14 Patty H Waterford, Michigan, United States
Very comfortable and clean rooms, for the money. walls are thin, can hear people in other rooms talking, doors closing. People leaving early in the morning. Would consider staying here again in the future.
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