The bed was like sleeping on a rock. Service in the dining area were chatting with each other at breakfast and had to go to the serving area to ask for coffee etc.Genuine Hotels.com guest review
"Great Hotel close to Portland Zoo"
Wonderful staff/Easy check-in and out/small but nice gym room/nice pool with jaccuzi using mineral salts in water rather then the harmful chlorine. Rooms were very spacious and "GREEN" oriented. Nice t.v. with all working lamps and lites. Hudge bathroom with the nicest shampoo's and soaps. Lots of towels and wash clothes. Bedding was very comfortable […] and soft. The bed was a little stiff for me but that is common for motels and hotels. Definatley would recommend this hotel. Close to 2 eating places also that we tried. Yum Yum. The Hotel also offers a breakfast/brunch (buffet style). Very nice. The grounds surrounding the hotel were even neat and tidy and had nice color. Read moreGenuine Expedia guest review
"Awesome hotel and service"
Very good service. Good facility. Location is OK. This hotel is worth it. Will come back for next trip.Genuine Expedia guest review
"Good hotel close to our family. Close to major hiw"
Although busy it was quiet. The desk staff was friendly and helpful The dinner server was excellent. Breakfast was adequate for us. The room was always cleaned well.Genuine Expedia guest review
The hotel was clean and modern. The staff was very friendly. Close to many convenient services, but maybe a bit too far to walk. I was a bit annoyed that the breakfast was not included with the room rate, it is an additional charge per meal. The food was good, though, dinner as well.Genuine Hotels.com guest review
"Well maintained and clean!"
This inn was clean, quiet, with a super friendly staff. The complementary breakfast was well stocked with above average choices (waffles!). The courtyard has a great pool and sauna with fun color choices and fixtures. Some have mini patios. Family owned with a good eye for small but interesting decorating touches. Would stay againGenuine Expedia guest review
"Comfortable stay away from home..."
Pretty grounds, ample parking, comfortable room - clean and plenty of space, easy access on/off the freeway, about 35 minutes from pdx depending upon traffic, coffee/tea/water and three daily papers provided.Genuine Expedia guest review
"It was not as good as we expected"
It was not a very friendly place to stay. A breakfast area was pictured on the website, but the breakfast was $10 a person. We didn't eat there. The desk staff pretty much ignored us. The hotel smelled old although it looked nice. The room was spacious. That was nice.Genuine Hotels.com guest review
"Good location but not good value for the price."
We have stayed at this hotel about 4 times in the past and thought it was an excellent hotel, however, during this visit we found that the breakfast was not included in the price of the room and was $11 for each breakfast. For anyone who doesn't eat a large breakfast this is not a good value. Our room was OK but had several stains on the carpet, and […] looked tired and worn out. I will look for a different hotel the next time we are in the area. Read moreGenuine Expedia guest review
"Worth the price?"
The room was clean, the beds were super comfortable, but I don't understand why the rates are higher and you get less service at a Hilton. There is an extra charge when you get to the hotel that Hotels.com does not tell you about, use of the business center incurs an extra charge, breakfast in the lobby extra charge... too many hidden fees that should […] be disclosed before booking the room. Read moreGenuine Hotels.com guest review
"Quiet area at night but close to freeway"
Very helpful and friendly staff at the desk, good recommendations for local transit to the downtown area. Do think breakfast should be included in the price of the room.Genuine Hotels.com guest review
"close to the freeway."
The fire drill was a little unnerving but in all it was nice.. Kids loved the pool and weight room. I would have liked that breakfast would be included not extra. A continental breakfast would be fine if nothing else. Our stay was nice. We were visiting relatives there and considering moving there in the future.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Had to pay $10.00 for a breakfast that is included at most all other hotels in this class. Not happy about that.Genuine Hotels.com guest review
"Nice Hotel close to some very good restaurants."
My husband and I had a wonderful stay. The staff was great and a very good area.Genuine Expedia guest review
"close to walking trails"
staff was friendly, i will stay at this hotel again.Genuine Expedia guest review
"Quiet and Relaxing"
This Hilton was one of the best I have stayed at from Everett Wa. to Beaverton Or. Quiet without kids running down the halls and comfortable beds for a great nights sleep. Rooms Clean good rates and close to freeway but not so close to where you hear freeway nose.Genuine Hotels.com guest review
"Nice hotel outside downtown Portland"
A friend and I stayed here for 5 nights during a road trip through the Pacific Northwest. The room was great, and hotel staff were the best! They helped us locate a nearby Park n Ride for the light rail to downtown Portland, and always greeted us and asked about our day when we came back after a day of sightseeing. Our only gripe was that even though […] we made reservations for a room with 2 queen beds months in advance, we got a room with a king bed and a (very uncomfortable) pull-out sofa bed. Everything else was fantastic. Read moreGenuine Expedia guest review
GoodGenuine Hotels.com guest review
"A nice weekend..."
Staff was very accommodating to give me connecting rooms...even on a busy July 4th weekend. Very helpful with the Max train details,too. Would stay here again...close to down town but not too close;)Genuine Hotels.com guest review
"Very nice, as always"
Hilton's Garden Inns may become our "go to" hotels from this point on. The rooms always seem to be spotless, spacious, well-appointed and the hotels in very convenient locations. Beaverton was no exception. Very pleasant - a great stay!Genuine Hotels.com guest review
More than I expected in a pleasant way. Overall I was very satisfied with the service and room. I will definitely be returning the next time I need a hotel in the area.Genuine Hotels.com guest review
"Almost mint condition with very attentive staff"
The facility looks like new, I was surprised when the staff informed me that it has been added with the breakfast room recently. Every hotel staff was spontaneously and graciously responsive. The bed was firm and very plush with the prettiest light white comforter I'd ever seen. Lots of good lighting. The room came with free wifi and parking but no […] free breakfast. I was a little bit put back when told that I have to pay almost $11 for each buffet breakfast, but then I realized that this discouraged the frantic atmosphere of over crowded free breakfast room. I was able to enjoy my fresh made waffle and fluffy full omelet. I would definitely recommend and will come back here next time when I am In this part of town again. Read moreGenuine Expedia guest review
"Excellent Customer Service!!!"
Louise from the front desk called me to advise that they are fully booked on rooms with 2 queen beds,. She asked me if a King and a Sofabed will work. I said yes and I asked her if they will charge me an additional fee for my family of 5 in one room, but Lousie said they do not charge extra. That is great! She even upgraded me to a Suite so an extra […] roll out bed will fit. I checked in without any problem. My room was complete with the roll out bed and extra linnens. Now that is what I call "Customer Service"!!! Read moreGenuine Hotels.com guest review
"perfect for relaxing"
we chose this location since we were visiting family in beaverton. it was a great place to unwind. the small bar served up great drinks (didn't charge us for our carrot cake..."it's on me"...bartender.) comfortable room, always clean when we came back at the end of the day. the light on the night stand has outlets on the base so i could charge my cellphone […] instead of having it across the room on the floor. the freeway is right there when we needed to get to the airport early in the morning. ...and coffee always available too...with plenty of flavored creams (thank you!!). Read moreGenuine Expedia guest review
"Very nice experience"
Super courteous staff, free shuttle to tri-met, very comfortable and clean room. What else could you ask in a hotel?Genuine Expedia guest review
We were on the second floor in room 245 or 254 and there was a continuous noise from a mechanical unit outside our window. Not sure if it was an air conditioner or what. Everything else was very nice.Genuine Expedia guest review
We came to Beaverton to go to Nike so the hotel was very close but the actual building was difficult to get since there were few signs and there was no access from the surrounding business buildings. Overall very nice stay, clean and friendly staff.Genuine Hotels.com guest review
"Great place to stay with kids"
Great location, rooms are clean and beds are comfy. It's are go to hotel when visiting family in and around Portland.Genuine Hotels.com guest review
"awesome after renovation"
This hotel is amazing. Great service by the staff. If I am in Beaverton again, Hilton Garden Inn is the way to go.Genuine Hotels.com guest review
"Great hotel for any age traveler"
The hotel lobby was being remodeled with workmen there from early morning until late. Despite the construction, the hotel staff went to great lengths to make certain guests were comfortable and safe. We were greeted with a small gift - a toy hard hat filled with insulation (cotton candy), a chocolate wrench, and a tape measure (Hubba Bubba Bubble Tape). […] Loved it!! A most delicious and extensive breakfast was available each morning. The staff was always very friendly and accommodating. Without hesitation, we would recommend the Hilton Garden Inn to other travelers. Read moreGenuine Expedia guest review
ComfortableGenuine Hotels.com guest review
Very nice facility; close to business interests yet good if visiting in the area. A fair enough price and comfortable room as well...only drawback---sugar ants around the hot tub; which the staff took care of immediatly, so no real problem there. The breakfast bar was tasty but a bit pricey---Elmers across the street might be a good choice as well. […] All in all, would recommend it to all. Read moreGenuine Expedia guest review
"Excellent suburban place to stay in the SW suburbs"
Great alternative to staying in downtown Portland, if you rent a car and are mobile. Nice suburban setting. Lots of free parking and free Wi-Fi access. Clean, modern, and comfortable. Nice buffet breakfast at reasonable cost. Easy access to freeways, and downtown by car. Recommended.Genuine Hotels.com guest review
We occasionally visit the area for business, and this was one of the nicest hotel expereiences we've had in the area.Genuine Expedia guest review
"Close to the facility where the event was held."
Very good. Staff was very friendly.Genuine Hotels.com guest review
My family was treated horribly by staff and the room was not ready when we arrive at 5PM and check in is at 3PM according to the Hotel. Room smelled bad. Staff was unfriendly. Never again will we stay at any Hilton related Hotels. We always stayed at Hilton and Double Tree in the past and never had a complaint but this place is degrading.Genuine Hotels.com guest review
"Nice place to get away"
The pool and spa were down the first day I arrived. I only knew because I asked when I came to lobby. On the last day I found out it was open. I wish I had known how long it was going to be in maintenance so I could have taken more advantage of the hot tub and pool. Very nice once I did get to use it.Genuine Hotels.com guest review
THE HOTEL WAS GREAT. ONLY ISSUE WAS THE BATHROOM WAS in need of a little TLC. Bath drain did not drain well. Tub fills with water during shower and curtain was threadbare and too short to keep water from escaping the tub and piddling on floor.. other issue was that our room view out of window was the roof peak of next section of hotel. Lastly, everytime […] I got hot tea from the restaurant it tasted like coffee. Not pleasant. Read moreGenuine Expedia guest review
Unfortunately, we weren't there long enough to take advantage of all of the amenities. But it is worth going to if only for the great buffet breakfast. It's not free, but it's better than almost anywhere else. Don't miss the warm bread pudding. And the staff makes it feel like home.Genuine Expedia guest review
"Close to family and freeway"
Good location with good breakfast food. Extra plus having a small liquor bar for evening.Genuine Hotels.com guest review
"Great Stay and Convenient Location"
Staff was friendly and helpful. Rooms were quiet and clean.Genuine Expedia guest review
Very clean, comfortable, helpful and courteous staff.Genuine Expedia guest review
"Good rates, good location."
Good location for business trip - although somewhat close to freeway, it was quiet!Genuine Hotels.com guest review
"Good choice for the area"
Convenient, safe and great location. I will stay here again when in town.Genuine Hotels.com guest review
"put in a room where someone burnt popcorn”"
My wife and I recently stayed with the Hilton Garden Inn at Beaverton. When we arrived late (which we notified the front desk earlier that we would be coming in late), they gave us the keys, we were almost ready to open the door when the front desk woman came running up saying they switched us to another room. When we got to that room, it was saturated […] with the odor of burnt popcorn, the window was open so we knew the hotel knew the odor was present. We thought we would get used to the stench but it was bad. The next day (since we got in late), we let them know and they said they would send someone up with some spray.... we we got back and it seemed to be worse, we then went and got our own spray deoderizer (Frabreeze) and sprayed the room which helped. The question I raise is, WHY would the front desk put paying customers in a room they knew had a smell of burnt popcorn. Just because of that I will probably go stay at your competitor any time I am in need of a hotel room and will not recommend your hotel to others. And that's why I am posting here, so others may choose to go elsewhere as well. I have stayed at the Garden inns on previous occasions with good results but this time was one of the most unpleasant stays I have had. Please make sure they don't do that to other paying customers and I hope the policy of "Make it right" policy stands where if my stay was not a good one the company would make it right. Read moreGenuine Hotels.com guest review
Can't say enough good about hotel and staffGenuine Hotels.com guest review
The staff was great and we liked the room. The matrices could have been a little more comfortable and we only had enough coffee for one but overall it was a great stay.Genuine Hotels.com guest review
"All we wanted was a shower.."
We went to Beaverton to celebrate my birthday. Right as we crossed the border from WA to OR our vehicle broke down. We had it towed to a shop and went about finding our way to the hotel. We had to take the MAX train and a bus to get there. It took us about 2 and a half hours. When we got to the hotel all we wanted was some food and a hot shower. Found […] some great food at the brewery down the street. Jumped in the shower and the shower head continuously sprayed water out of the base of the handset. As in half the water pressure was shooting onto the bathroom floor, and the other half in my eye. My boyfriend laughed at me when i told him this, but then it was his turn to take a shower. He tried to fix it and made it even worse. When i told the hotel about it, the lady at the front desk said "oh, sorry". Will not be staying here again. Lousy customer service. Read moreGenuine Expedia guest review
Staff went out of their way to take care of us. They got us into a great room eventhough we made an error in booking an incorrect date.Genuine Expedia guest review
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