"Superb Hotel needs to redo key system"
The Venetian is a beautiful hotel and a great place to stay...but we had to have our keys replaced 6 times! Due to locks being old.Genuine Hotels.com guest review
It's the one of the best hotels ever!Genuine Hotels.com guest review
Extremely pricey. A dinner for two at Cut (a Wolfgang Puck Steak House) with 4 drinks was over $350. The Burger and Beer Restaurant is a must!!! The most delicious burger you will ever eat. The rooms were beautiful with a printer in your room so you don't have to go to a business center to print out boarding passes. A remote control to open and close […] the blinds. There is a separate sitting area with a large L shaped couch with a pull out bet if needed. And this was the basic room. Unless you have a large party and you plan on spending your entire time in the room (which in Vegas is very unlikely) I do not believe you need to upgrade to a bigger room. My only complaint is that we are NON-Smokers and the only way to get to your room is through the Casino where smoking runs rampant. Their sister hotel the Palazzo which is right next door and does not have gambling, I believe is 100% smoke free. Both hotels have free self parking and free valet parking (but for the price you pay I guess that's the least they could do for you). So if you just want to get away and be pampered and don't look at the price you will have a great time. I would definitely recommend this hotel or their sister hotel the Palazzo again. You are right across the street from the Mirage, and walking distance to all of the major hotels. Read moreGenuine Hotels.com guest review
"Close but no cigar!"
The room stunk to high heaven! I called to the the desk to complain many times and was told they would bring an ionizer. never saw it. we were charged for things out of the mini bar we didn't touch. I am never going back there. there are too many hotels in vegas that really care about the guest to put up with this abuse!Genuine Hotels.com guest review
great hotel no need to travel outside all goood ammenities on siteGenuine Hotels.com guest review
Great hotel, loved every minute. Definitely going back very soon.Genuine Hotels.com guest review
"Horrible and arrogant service"
The hotel staff was arrogant and rude. You spend a lot of $ to stay there and shouldn't be made to feel that you are an inconvenience to the staff. Almost every interaction with the staff was unpleasant and dissappointing. We spent the next night at MGM and had much better service. The Venecian is not worth the money if you are going to be treated so […] poorly. Not staying here again. Read moreGenuine Hotels.com guest review
"Great hotel, Excellent Service"
We had a wonderful stay. The hotel is great, the staff is awesome. Location is perfect. Try to AVOID the bar in the casino. A bartender by the name of ANTONIO works there. Not sure why he is still employed. The rudest, most unprofessional and awful person we have ever met. Other than that extremely negative experience everything else was great!Genuine Hotels.com guest review
We enjoyed our 2 nights at the hotel. The only negative thing we incurred was the Spa experience. It took 3 contact points to get us into our appointment which made us late and they did not extend the massage time. The hotel provided everything - the Japanese/Brazilian/Peruvian restaurant (can't remember the name) was excellent. The food was over-the-top. […] We will stay again. Read moreGenuine Hotels.com guest review
"Poor Customer Service"
Considering what I paid for the hotel, I expected much more in a way of Customer Service. Just having a clean good looking hotel does not make it a great hotel....Genuine Hotels.com guest review
"Phenomenal luxury and reasonably priced hotels!"
The staff was the best!Genuine Hotels.com guest review
I love this hotel!!Genuine Hotels.com guest review
"You Don't Get What You Pay For"
If you pay a premium price you should get premium service. We didn't. When we got up to our room late the first night neither of the room cards worked. Ok, it happens. We went back down, told a security guard about it and he told us to go to the front desk. When my wife asked how far a walk it was since we were both dead tired, he put on his best condescending […] look, tilted his head back and said to her `Sister, please.' The rest of his answer, essentially, was how dare we interrupt him during his busy shooting the bull time with his co-workers to get, you know, directions. When we found our way the Front Desk we waited almost 10 minutes before someone, who apparently didn't know the meaning of the words, `I apologize' or `I'm sorry for the inconvenience,' was able to help us. There was no coffee maker in the room, and when we requested one to heat up water we were told that that wasn't an option for a suite at the Venetian. However, we were told that if we wanted hot water we could pay $2.29 for a pot, which arrived warm 20 minutes later. We had our tea, with a view with the rooftop of the building next door in the foreground, while sitting on the sofa where we had the pleasure of finding M&M's between the cushions. If you have the choice, stay at Caesars. It is older than the Venetian, but that is part of its charm. The staff was friendly, helpful and upgraded our room at no extra charge. The room was spotless, it had a coffee maker and a fantastic view of the Strip. Read moreGenuine Hotels.com guest review
"Great location and views"
Valet parking was well organized, check-in was easy, and housekeeping accommodating. In-room breakfast dishes should have been removed by staff rather than guest having to take to hallway. Dishes from other rooms remained in hall for hours - even overnight. In a smoke-free room, bathroom was overwhelming with smoke smell.Genuine Hotels.com guest review
Very polite & professional. Love the place hope to be back soon.Genuine Hotels.com guest review
Room stinks, have to wait at least 20min for hot water to appear in shower, wifi drops out constantly, house keeping decided not to show up one day. Lucky we ony got stuck here for 3 days only. Manager at reception used the excuse that we are a budget hotel for all of the above. Will never stay here again and will not recommend.Genuine Hotels.com guest review
"Money well spent!!"
Wow!!, when I walked into my hotel room I was just an awe over how great it looked. Definitely worth the price I paid!!Genuine Hotels.com guest review
"comfortable large room"
we stayed in the bella 2 queens suite, for four women. we had plenty of room to get ready and relax. the bathroom is very large, at one point all four of us were in there getting ready and it was not a problem, i would definitly stay at the venetian again!Genuine Hotels.com guest review
Went for bachelorette party, check in was around 1500, did not get into a room until close to 1700! We're supposed to have two rooms connected, got rooms on two different floors! Customer service was HORRIBLE!! When we got our first room, they we're suppose to pull our luggage from storage and have them to our room within 20 minutes... Hour goes by […] with out a single bag! I call to get an ETA and was told there was no request! Went down to get them ourselves and were told they were apparently delivered over an hour ago! NOT THE CASE! They went and looked for our bags and lord and behold they were all in their storage not touched! Finally got them up to our room, requested an additional blanket for the sleeper sofa... Waited 3 hours and when still didn't have it called back and once again... No request was entered and they were OUT of blankets! Seriously!? Second rooms bathroom door handle kept falling off, and had horrible lighting! Customer Service/ operator was extremely RUDE! Will NOT ever stay at this hotel again! Read moreGenuine Hotels.com guest review
Great hotel with friendly staff and absolutely everything you look for in a 'Vegas'-hotel. Lot's of shops and restaurants located in the hotel, you really don't need to leave the hotel. Great experience staying at the VenetianGenuine Hotels.com guest review
"whirlwind tour of LV"
The bet is comfortable, the room clean. The check-in is efficient and lobby beautiful. Internet very fast at 150mbps/50mbps. The coffee shops in the shoppes area expensive. The lobby guest/tourist checkpoint can be rude. The valet parking scratched our rental car. No slippers provided. Walls thinner than expected. Toilet doors don't close easily, when […] closed, one is locked in. Lack in-room coffee. Read moreGenuine Hotels.com guest review
"The Venetian 2 nights"
The Venetian is a great property. Hotel and rooms are very well done. Great architecture. We had the breakfast for 2 deal included. They were a bit strict about no substitutions with the breakfast, we needed substitutions since we are vegetarian. With a little bit of fighting, they were willing to do it. I expect a 5-star hotel to accommodate diets […] without question. Read moreGenuine Hotels.com guest review
Had a wonderful stay!Genuine Hotels.com guest review
"Wonderful vacation spot"
The hotel was fantastic, very comfortable and conveinent to the strip. The hotel staff were very accomidating and helped me with everything I asked.Genuine Hotels.com guest review
"great overall experience"
comfortable, very enjoyable stay. on the strip close to a good amount of stuffGenuine Hotels.com guest review
"Simply the best..."
We always go here because there is great food, and always something to do. Highly recommend!Genuine Hotels.com guest review
"No safety in life and belongings."
My car was broken in through breaking from rear window at the guest's garage. I called the security who came quickly said that the hotel have not charged the parking fee (what about facilities fee which have charged extra) so I am on my own responsibility for myself and my belonglings even I were a guest of the hotel. (where I supposed to park my car […] since I booked a 200 usd per night room) I asked for CCTV camera picture. The security said the hotel does not have it in the garage. It seem like the hotel's garage is a big shopping mall for thieves then. I asked for police station. He said he have no idea where to file a report. I have done contacting police by myself which said that it is almost impossible to get anything back since no one seem to care. The other case was car stolen. (Thanks to the thieve that did not steal my car then). I have never felt unprotected when I parked my car in any hotel but here. whatif there is a thieve threaten my life. what is the securities? Highly not recommend. Read moreGenuine Hotels.com guest review
"Great Hotel, Great concierge service"
I could not have rated higher the hotel or the staff. All were pleasant, efficient, and handled everything beautifully. If I had a gripe it would be the death march to the doggy park...But at least they had one. The maids were scared of my Belgian Malinois so housekeeping was hesitant, and generally the MOD was not aware that I had my service animal […] with me. She read me the riot act, but I advised that I had spoken directly to the hotel and advised and we were put on a dog friendly floor. Make sure you advise the hotel before coming in the reservation or you to will deal with the Pitbull MOD. Read moreGenuine Hotels.com guest review
Never any complaints at this hotel. Will return again :)Genuine Hotels.com guest review
We enjoyed our stay immensely. The restaurants in the hotel are fantastic.Genuine Hotels.com guest review
Great experience. Top rsteGenuine Hotels.com guest review
Bell person took forever to just get our bags. We stopped waiting and hauled all of bags down by ourselves.Genuine Hotels.com guest review
"Anniversary in Vegas"
The Venetian is an excellent hotel. Finding your way around is slightly daunting, but all staff were courteous and helpful. There was a 5 minute wait at check-in, but again everything proceeded smoothly. The room is large, well-appointed, and comfortable. There were a couple of things not working on arrival (Roman shade control) and bedside phone, but […] housekeeping responded quickly. The hotel isn't a bargain, especially when they add a $28/day resort fee. It does seem that wifi ($15.99/day) could be free. Nevertheless, we had a good stay and good service. We couldn't get their app for discounts to work. Read moreGenuine Hotels.com guest review
Everything about it was amazing! One of the best rooms I've ever stayed at and I would without a doubt return to this hotel if I get the chance to!Genuine Hotels.com guest review
"Fun Fun in the Sun"
Super WhimsicalGenuine Hotels.com guest review
"Awesome Vacation! Worth Every Penny."
We had a super time! Everything was awesome. So much to do and see! Valet parking was free and EASY! Only complaint is that there needs to be more shaded areas at the pool. It is extremely hot and if you don't pay for pricey cabanas you really can't sit "pool side" for very long. Other than that it was a GREAT stay!Genuine Hotels.com guest review
"on the strip"
aside from the booking problem, I made the best out of the situation.Genuine Hotels.com guest review
Loved the new renovated rooms. Great location on the strip. It was quiet and I had a great view from the 32nd floor. Had great service during check in. Was offered an upgrade and took advantage of it. Defintely would recommend!Genuine Hotels.com guest review
"This is my favorite hotel in Vegas"
Everything about this stay was great. The King room with a view was perfect. The dining experiences in the Mario Batali restaurants were way over the top and the cost was surprisingly reasonable.Overall, it was a terrific trip to Vegas !Genuine Hotels.com guest review
This hotel is busy and crowded!! There were way too many young people at this hotel. This would not be a good choice for a family with little kids.Genuine Hotels.com guest review
"Stay in luxury"
the hotel was very clean and the suite had a great view of the various pools below.Genuine Hotels.com guest review
Staff was wonderful,rooms spacious and clean and food out of this world good. Want to go back soon.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Venetian Is Top"
Very nice! Very clean!! Best hotel in Vegas I have been in so far!Genuine Hotels.com guest review
"Beautiful but expensive"
Decided to stay here for my friends birthday because it is super nice! The hotel and all the workers were very nice. We stayed in the Bella 2 Queen Suite and it was awesome! We didn't have a view but the room was clean, spacious and fit all 5 of us well. We could have fit more if more people came up. The only thing is the price. Thankfully parking is […] free but if you're rich or have a large group committed to putting in, then go for it. The majority seemed to be older people and not so much a young crowd like me. TAO nightclub and day club are located inside which is nice because you do not have to travel the strip especially if you are drinking so it saves on taxis. Other than price, The Venetian is a great place to stay. Read moreGenuine Hotels.com guest review
"first time in vegas!"
Overall very nice hotel. For family of 4 we had booked a king suite with sofa pullout. The pullout, part of an L shaped sofa, turned out to be only large enough for 1 person (about the size of a twin bed), but we made up the other leg of the sofa with some sheets for our younger daughter. Fortunately, both are still quite small, so they were fine, but […] I don't think it would be comfortable for most children over 9 years of age. Also, the sofa was quite worn and rather shabby. Planning to eat dinner at the pool when we arrived, we discovered that the pool with the bar service closes at 8 - seems rather early for Vegas! Read moreGenuine Hotels.com guest review
"Nice Hotel. More of a 4.5 star not 5"
Enjoyed our stay. Wonderful pool but extremely crowded. No turn down service. Very unusual for a 5 star hotel. Hotel needs updating. A little tired!Genuine Hotels.com guest review
The hotel was luxurious; but unfortunately there were large crowds and lots of waiting.( not the hotel's fault, but due to several large conventions and EDC)Genuine Hotels.com guest review
"Great for a Get-Away"
Got the cheapest room, but it was huge! King-sized bed, a sectional, 3 TVs, and plenty of space. The hotel had everything, so we did not have to leave. They even have Carlo's Bakery and restaurant, and both were awesome! Definitely would recommend and would stay again.Genuine Hotels.com guest review
Overall the Bella suite was really clean and bug enough for 6 people to sleep comfortably for 5 nights. The room is just located in a weird hallway where you have to take two different elevators to get to your room. Everything else about the hotel was great.Genuine Hotels.com guest review
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