"easy to find"
A last minute overnight stay-wonderful! It was clean, we felt safe and it was easy to find. We will definately use it again.Genuine Hotels.com guest review
"great hotel near everything"
lovely place, clean, nice quiet neighborhood near everythingGenuine Hotels.com guest review
Room was very clean. Location is very convenient to local restaurants and shopping centers, like Walmart and targetGenuine Hotels.com guest review
The overall atmosphere of the hotel was ok...let me give you the pros & cons. The pros--located near restaurants, had a studio room w/full size refrigerator & mini stove, good nightly rate, room was clean and borrowed their hair dryer b/c i forgot mine. Now the cons--bed was hard as a rock, older tv, no swimming pool, stayed 2 nights and housekeeping […] didnt come and take dirty towels & replace with clean, no breakfast of any kind, slept too late on our day of checkout--phone rang at 11:06 and girl was reminding us about checkout and i said ok-thank you and she hung up on me. If you are looking for a basic place to sleep, then this is the place for you. Read moreGenuine Hotels.com guest review
We weren't expecting much because of the cheap price, but this turned out to be a great overnight stay. The room was very clean, the bed was neatly made up, the kitchen and bathroom were both spotless and the carpet was spotless. Would definitely recommend to others, will be staying here again in the near future!Genuine Expedia guest review
I think they should either be a motel for party people, or a TRUE Extended Stay Hotel for business people. I battled all day and into 3am with disturbances beside me and above. The management seemed unconcerned that there was really any problem. Bottom line: I didn't not enjoy my stay for my business trip one bit. Would rather have slept in the car […] . Read moreGenuine Hotels.com guest review
The air conditioner seemed to not work. I ended up opening the window cause it was so hot.Genuine Expedia guest review
I got a non-smoking room and there was burns all over my blankets and the bed was very uncomfortable. The dishes that were provided were dirty and badly stained (I know I shouldnt expect alot with people in and out of there but, atleast they could do is check the dishes). The pictures of the hotel are misleading the rooms do not look like that (just […] so everyone knows they arent as nice as they look) but, you get what you pay for I suppose. I had a good stay in Wilmington barely was in the hotel during the day and I recommend everyone going to visit the USS North Carolina! Read moreGenuine Expedia guest review
Very helpful and accomodating staff. Room looked clean but funiture had not been moved for cleaning.Genuine Hotels.com guest review
"You get what you pay for."
If you ask for a nonsmoking room make sure you request a room not adjacent to a smoking room. I asked for a nonsmoking room but I was evidently giving a room next to a smoking room. The smell of cigarette smoke was overpowering especially in the bathroom. The headboard and bedrails had an accumulation of dust on them. Even the railing of the chairs […] in the room had dust on them. Also, ask for a room on the top floor because I was able to hear the guest above me walking in their room very loudly. This was very annoying. The shower had very good water pressure. Housekeeping is not done on a daily basis. The policy concerning housekeeping was explained at the front desk during check-in and also the policy is written on a card in the room. Read moreGenuine Expedia guest review
"Desires of our Heart"
This is the first time my husband and I stayed at any Extended Stay hotel .We were really impressed with the kichette it was easy to prepare meals in the room. This hotel is location is right behind Walmart and down the street from two GREAT shopping center. We enjoyed this area.There were several families staying also, but they did not distub us!Genuine Expedia guest review
not impressedGenuine Expedia guest review
This place was okay for the money, minus a $25 per night, per dog fee. When checking in, the lady at the desk was pre-occupied on the phone and less than friendly while having me sign an excessive amount of paperwork. The room was nice, but the TV speakers sucked! You could barely watch a program unless you really focused on what the characters on […] the program were saying @@. Getting in and out of the hotel was also a bit of a challenge since #1 there was only one little drive for you to turn onto. #2 There was only one entrance into the hotel building itself, and it was on the side of the building which was hard to find w/no signs directing you where to go. Read moreGenuine Hotels.com guest review
the cleanliness was not as expected. the bedroom linens had hair as well as the bathroom tub. We complained at the front desk and they gladly gave us a suite at no charge.Genuine Hotels.com guest review
I stayed for 5 days for work and was not happy with my stay. The location and area was great. The room was not to clean from the start, the bathroom was not cleaned very well at all. You have to pay extra to have the room cleaned during the week. The front desk was not to helpful and they are not there around the clock. For what I paid for the room […] it should be clean and cleaned during the week. I plan on staying at a different hotel my next trip. Read moreGenuine Hotels.com guest review
No free wifi,had to ask for towels,take out your own trash.And no breakfast.Everything was a charge.Will not stay againGenuine Hotels.com guest review
Droce home to sleep in my bed 150 miles away ratger than staying there!!!Genuine Hotels.com guest review
"You get what you pay for"
I reserved a room with a king size bed, but instead got two full beds. When I complained I was told that that was the last non-smoking room left so it was either that or get stuck in a smoking room. I then asked for the wireless service for the inconvenience (a $5 fee) since I can't stand the smell of smoke. Overall, the room could've been cleaner, […] they don't give you shampoo, only a wrapped and an unwrapped soap bar, and the bed/pillow is very uncomfortable. Read moreGenuine Hotels.com guest review
"met my needs"
I only stayed for one night but I was impressed by how clean the room was. Having the kitchen was helpful b/c we were there to celebrate a birthday so there was extra space for dessert and beverages. The location is conveniently in between downtown and wrightsville beach.Genuine Hotels.com guest review
We got what we paid for on a packed last-minute Labor Day weekend break. Cigarette burns in the linens. Not comforting. Smoke coming though vents from smoking floor. Not comforting either.Genuine Hotels.com guest review
"The Extended Stay Hotel in Wilmington, NC"
I was very pleased with the hotel upon check-in and arrival, however VERY dissatisfied with the Management on staff the day I checked out! My fiance and I are getting married October 2, 2011 on Wrightsville Beach and we were in Wilmington Labor Day weekend to finalize wedding plans. I also travel for a living OFTEN and stay at various hotels all the […] time and have never been treated so rudely by somebody whom is considered to be the General Manager. Nobody told us what time check out was so my fiance and I assumed Noon as this is what it is normally for most hotel chains. I received a phone call in my room about 11:30AM the Monday we were checking out and the lady in a rude manner asked if we were checking out and I said yes and that I did not know what time check out was and she informed me it was 11AM. We were in the process of packing up at the time to get out by Noon when all of a sudded we had a knock on the door as I was standing there naked after getting out of the shower. The lady said that check out was at 11AM and that I needed to stop by the front desk on my way out so she can swipe my card. I then proceeded to say "for what" and she rudely told me that check out was at 11 and I would be charged for being late. I said 'you are not going to swipe my card as I paid for this room through Hotels.com and my fiance told her to calm down and that we would be out in 15 minutes and she then stated we better before she calls the police. For what? My fiance read over the policy on the back of the door where it is supposed to be posted what time check-out was and it was not!! When we proceeded downstairs to turn out keys in I asked if the ladt at the front was who knocked on our door. She said yes, and I said that I travel for a living and have NEVER been treated so rudely by an employee of a hotel in the hospitality industry. I then asked for her Manager's name and contact information and she said she was the General Manager of which I was shocked. I got a phone numb Read moreGenuine Hotels.com guest review
"You get what you pay for"
The price was great, but the hotel seemed dirty. They did not have amenities such as shampoo, conditioner, or a blow dryer. I also am use to housekeeping coming during the day, and no one ever cleaned our room. Overall, not bad for the priceGenuine Hotels.com guest review
"Extended Stay America Wilmington, NC"
Hotel was a little smelly at first, but i think it was the animals on our hallway. We had a non-smoking 2nd floor room and it was awesome. It didn't smell like smoke like some rooms do and floors do when you ask for non-smoking. It was over all very nice. The bathroom was a little awkward and hard to get into and out of.Genuine Expedia guest review
Hotel was a very good value. Room was clean and in good condition.Genuine Hotels.com guest review
This hotel was horrible. The room looked as if it had not been cleaned in months. The floors were dirty and the beds had dirt and hair build up. The walls were even dirty with what looked like food. The frige was even dirty. I would never suggest this hotel to anyone. It was not worth what I paid for it.Genuine Hotels.com guest review
"Decent, but Loud"
When I first got here, I thought to myself, "hmm....not bad". The room was definitely dated, but wasn't in shambles either. I had been driving all afternoon to get to Wilmington, so didn't want to do much but sleep...and that's where my dissatisfaction started. The walls of this place must be made out of tissue paper. I could hear EVERYTHING that the […] person in the room above me was doing. They were obviously a night owl, because I was repeatedly awakened throughout the night. Just them walking from one side of the room to the other sounded like they were coming through the ceiling. 3am - toilet flush, sounded like Niagara Falls. I got very little sleep in this place. The next morning I got out of there and went to the beach to sleep in peace. I won't be back. I value sleep too much. Also, they don't offer any extras that you can find at other hotels in the area. No continental breakfast. No ice machine. Just a room and a bed. Read moreGenuine Expedia guest review
"Quick trip to Wilmington"
Nice, clean and convenient hotel in Wilmington, NC. I would not hesitate to recommend this hotel to others.Genuine Expedia guest review
good location, room was clean, service was great. TV was very small, which I won't mind except it rained. I would definitely recommendGenuine Hotels.com guest review
"Non Smoking room smelled like smoke"
I liked the setup of the hotel room, the little kitchen was nice and there was plenty of room. We had a Queen non-smoking room, however the room smelled like smoke. It wasn't until we got ready to go to bed that we noticed all the cigarette burns in our comforter, which explained why it reaked of smoke in our room. It was after 11 that we realized that […] and when I went to the front desk to complain, there was no one there. Apparently at 11pm, they lock up for the night and there is no lobby staff working. I did like the fact that as part of that lock up process the front doors can only be opened by a guest room key. Read moreGenuine Hotels.com guest review
"Excellent value, friendly staff"
Excellent value for money. Clean spacious rooms. Staff where very helpful and friendly. The free grab and go breakfast provided plenty of choice with tea, coffee, porridge, muffins, fruit and cereal bars. Hotel is central with plenty of amenities in surrounding area. Only 10 minutes to downtown Wilmington and 15 minutes to the beach.Genuine Expedia guest review
"Bra värde för pengarna"
Jag bokade rökfritt,men det luktade ändå lite som ett f.d. Rökrum.Genuine Hotels.com guest review
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