All hotels in Waukegan, Illinois, United States of America
1 room, 2 adults
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1151 S Waukegan Rd, Waukegan, IL, 60085, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 200 reviews)

  • Wellness
    Great wellness & sports facilities
  • Location
    Great location
  • Service
    Fantastic service
  • Amenities
    Great amenities
  • Room
    Great room
  • Pool
    Bad pool
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4.0 / 5Excellent
"Boot Camp Graduation"
It was a quick two day trip to see our granddaughter graduate from navy boot camp. Location was within five miles of the base. Very convenient.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Topeka: Thank you for the 4 star review. Best regards, Robie Area General Manager
2 night romance trip Jan 21, 2016
Bryce
US
5.0 / 5Outstanding
"Comfy Rooms"
We've stayed at this hotel a couple times, and the people at the front desk are always friendly and eager to help. We always enjoy our stay in their clean rooms. I like how they have a big selection of movies you can pick to watch for free, instead of having to go somewhere else to rent one.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Valued Guest, Thank you for the awesome review and highlighting some of the unique amenities that we offer. My Team always enjoys hearing positive feedback and how much the guests enjoyed their stay. Our doors are always open at the Candlewood Suites-Waukegan. Best Regards, Melinda Summers Operations Manager
1 night romance trip Jan 14, 2016
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
Was there for Navy Boot Graduation. Free shuttle to the RTC. Nice room. Great staff. Would do it all again
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Hi John, Thank you for the 5 Star review! We really appreciate you taking the time to share your comments with us. If you need to visit Waukegan again, you know where to find us! Best Regards, Melinda Summers Operations Manager
2 night family trip Jan 14, 2016
JOHN
US
5.0 / 5Outstanding
"Overall good"
Stayed two nights for son's graduation from navy boot camp. Convenient location, room was clean, area seemed very safe. Would definitely book this hotel again. Located near Wal-Mart and restaurants.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Valued Guest, Thank you for the 5 star review. We can't wait to see you on your return trip to the base. Regards, Melinda Summers Operations Manager
2 night family trip Dec 10, 2015
A Traveler
US
5.0 / 5Outstanding
The staff was really helpful and friendly. The DVD player was great to have in the room. I would definitely recommend this place to my friends
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Valued Guest, My Team and I would like to say thank you for the compliment. We can't wait to see you and your friends on your next visit to Waukegan! Regards, Melinda Summers Operations Manager
2 night romance trip Dec 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent"
Excellent
Genuine Hotels.com guest review
1 night business trip Nov 27, 2015
Gloria
US
4.0 / 5Excellent
"Nice stay for Great Lakes"
We were here for graduation at Great Lakes. Hotel convenient location from the base. Easy to get to nice restaurants in the area. Had the queen with sofabed - the queen bed was in separate room w/sofa in the "living room" area which was very convenient for us. First time at a Candlewood. The extended stay venue of the hotel has only a small downside for a short stay -- limited bath/shower items (but more available at front desk) and no daily maid service. But, the comfort of separate bedroom and kitchen makes up for that. Only negative - the sofa bed mattress was not very comfortable. The second day I requested a mattress pad, which turned out to be one with a "pillow top" feature, made a big difference in the comfort. If they would put one of those in the room along with the bedding for the sofa bed, it would be an improvement.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Patricia, Thank you so much for your feedback. I am very pleased to hear that our wonderful team was able to assist you promptly and make your stay more comfortable. We will definitely keep your comments in mind for future visits. We anticipate your arrival on your next visit to Great Lakes! Regards, Melinda Summers Operations Manager
2 night family trip Nov 12, 2015
Patricia
US
5.0 / 5Outstanding
"Great Hotel, Great Service"
This is a great hotel with excellent service. We had a family member graduating from Navy Basic Training and this hotel is close with a free shuttle to the site and back. The kitchen was very nice along with free wifi and laundry. What really makes the difference is their staff who are uniformly polite and professional. We left some things in our room and they were very helpful locating our stuff and will be mailing them back.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Paul, We are glad you enjoyed your stay with us at the Candlewood Suites-Waukegan. I hope your belongings made in back to you safely and promptly. And thank you for all the kind words about our team. We hope to see you on your next visit to Waukegan. Regards, Melinda Summers Operations Manager
2 night family trip Nov 5, 2015
Paul
US
5.0 / 5Outstanding
Very helpful and friendly staff...Room was very clean and updated....
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
To Our Valued Guest, Thank you for choosing the Candlewood Suites Waukegan and giving us a 5 star review. I am delighted to hear that you found staff very helpful and friendly. We look forward to your next stay. Best Regards, Amy Dow Operations Manager
2 night business trip Nov 5, 2015
A Traveler
US
4.0 / 5Excellent
"Great place for a long stay."
Was surprised there was no pool or jacuzzi. It would be a prefect place to stay if you were to stay for a week or more.
Genuine Hotels.com guest review
2 night family trip Nov 5, 2015
Jovan A.
US
3.0 / 5Good
"Bootcamp Graduation"
Great room and fantastic service! My only complaint was I got bite by some kind of insect while staying there a couple of times, that itched like crazy. I checked for bed bugs but did not find any sign of them. Would I stay here again is the ultimate question and yes I would!
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Skylar, I am so pleased to hear how much you enjoyed your stay with us! I would like to reassure you that we take every precaution and preventative measure to ensure that there are no creepy crawlers in your room when staying at the Candlewood Suites-Waukegan. But there is always that super-stealthy ninja one that can hide from everything! And I appreciate your understanding of the situation, if that was the case here. Thank you for taking the time to give us such a nice review. We can't wait to see you again on your next visit. Regards, Melinda Summers Operations Manager
2 night family trip Oct 29, 2015
skylar
US
5.0 / 5Outstanding
"Good location"
This place is perfectly located by the mall, close to the expressway. Nice and clean although I would expect it to be a little less expensive. If I can suggest one thing, maybe bathrooms can have extra garbage can by the toilet, that would be more convenient. Overall good place to stay at.
Genuine Expedia guest review
Response by Candlewood Suites Chicago-Waukegan
To our valued guest, Thank you for choosing to stay at the Candlewood Suites. I am happy that you like our convenient location to the things that were important. We appreciate your comments, and thank you for taking the time to forward them to us. We look forward to having you stay with us during your next visit. Best regards, Amy Dow Operations Manager
Other trip Nov 5, 2015
rx queen
US
5.0 / 5Outstanding
"Nice stop in Waukegan"
Very nice hotel, looked brand new. Bed was firm but comfortable.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Chad, Thank you for choosing to stay at the Candlewood Suites Waukegan. I am glad that you found the hotel nice and looking brand new. Please come and stay with us again in the future. Amy Dow Operations Manager
1 night family trip Nov 2, 2015
Chad
US
5.0 / 5Outstanding
Room was awesome!
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
To our valued guest, Thank you for choosing to stay at the Candlewood Suites Waukegan. I am happy to hear that you thought that your room was awesome. We look forward to having you stay with us again in the future. Regards, Amy Dow Operations Manager
1 night business trip Oct 14, 2015
A Traveler
US
4.0 / 5Excellent
"Great stay...awesome place!"
Stayed for three nights and had a wonderful quiet nights,room is clean,kitchenette is functional,hotel is near the stores and restaurants.Over all it's better than staying in high ends hotels.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
To our valued guest, Thank you for choosing to stay at the Candlewood Suites Waukegan. I am happy to hear that you had three wonderful nights in our hotel. We look forward to your next stay with us. Best regards, Amy Dow Operations Manager
3 night romance trip Sep 18, 2015
A Traveler
US
2.0 / 5Fair
"you can do better than this place"
After paying $600 and driving 15 hours to get to this place I had to pay $75 to keep a small dog in my room non-refundable had to keep going down for clean towels and upon leaving the manager of the hotel was a complete unprofessional I would call him something else but you won't let me I will never stay there again
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear John: I was so sorry to hear your expectations were not met during your recent stay with us. We strive to provide excellent customer service to all our guests. At Candlewood Suites® hotels, we provide a pet friendly extended stay experience. In order to accommodate guests not traveling with a four-legged friend, restrictions do apply and a minimal non refundable pet fee is required. Best regards, Robie sustayta Area General Manager
7 night family trip Sep 2, 2015
john
US
5.0 / 5Outstanding
"kendras wedding/our10th"
It was a great place to stay! Clean and comfy! Good job candlewood! Would stay again
Genuine Hotels.com guest review
2 night family trip Sep 5, 2015
Penelope
US
5.0 / 5Outstanding
Comfortable and convenient for Great Lakes Naval Center
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
To Our Valued Guest, Thank you for choosing to stay at the Candlewood Suites. I am happy that you found us to be comfortable and convenient to the base. We hope that you will choose to stay with us again. Best regards, Amy Dow Operations Manager
2 night family trip Sep 3, 2015
James
US
5.0 / 5Outstanding
"A pleasant stay"
Less than 10 minutes away from Navy RTC, where the graduation ceremony was. Friendly, helpful, and knowledgeable staff (one helped me with a mistake I made booking my rooms). Room was clean and cozy. Location is excellent, right by the walmart and a few food places. Was rather impressed with it.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
To Our Valued Guest, Thank you for choosing to stay at the Candlewood Suites.I am delighted to hear that we were able to help with your reservation and that you found us to be clean and cozy. We hope that you will choose to stay with us again. Best regards, Amy Dow Operations Manager
1 night family trip Aug 28, 2015
Ciarra
US
5.0 / 5Outstanding
"8 mins from Navy boot camp and the price is right"
Love that I could cook and wash clothes. Could get my last minute items from Walmart . Everything was near including the Navy boot camp loved it.
Genuine Expedia guest review
Other trip Sep 2, 2015
Tia
US
5.0 / 5Outstanding
I was on a weekend vacation with the family. I have no complaints. Everything was in order.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Larosha, Thank you for choosing to stay at the Candlewood Suites. We hope that your had a pleasant stay and will return to stay with us again soon. Regards, Amy Dow Operations Manager
2 night family trip Aug 21, 2015
latosha
US
4.0 / 5Excellent
"Best shower ever!"
Neighborhood is quiet, although also no restaurants nearby. The room was very clean. The shower was awesome--best water flow ever in a hotel. Although I did not use it, the kitchenette seemed very nice.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Brenda, Thank you for choosing to stay at the Candlewood Suites. I am delighted to hear that you found our showers to be the best ever! Yes the neghborhood is quiet, however, there are a bunch of restaurants about 2 to 3 blocks away. Please come and visit us again soon. Regards, Amy Dow Operations Manager
1 night family trip Aug 15, 2015
Brenda
US
4.0 / 5Excellent
"biker-friendly reception"
we stayed just 1 night, this hotel with it's gym and laundry facilities would be designed for more. Did not expect to be so far from town!
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Helmut, Thank you for choosing to stay at the Candlewood Suites. It was a pleasure taking care of you. Yes, the Candlewood is designed for the long term stay guest with it's laundry facilities and kitchenettes. We hope that you will stay with us again the next time you are in town. Best regards, Amy Dow Operation Manager
1 night romance trip Aug 16, 2015
helmut
US
4.0 / 5Excellent
Hotels.com told us there is breakfast included but in fact there is not.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Yaoming, Thank you for choosing to stay with us. I am sorry to hear that you were misinformed, I do hope that you enjoyed your stay. We hope that you will stay with us again Regards, Amy Dow Operations Manager
1 night family trip Aug 15, 2015
yaoming
US
4.0 / 5Excellent
I have stayed at Candlewood Suites before because of the kitchen and because I travel on business, the large working area. I had a King studio and it was large enough. The flat screen is large and the channel selection was good. The hotel was very clean. They don't clean your room everyday but that was fine by me, I had plenty of towels, etc and I can make my own bed. They also don't include breakfast but I only drink coffee so no big deal. The only thing is that the front door is just that, a door, it's not a wide door, an regular door and it doesn't slide open so getting suit cases through it is awkward. Also, it is always unlocked and during the night there is no one sitting at the front desk, you have to ring for them. So to me that is a bit of a security issue.
Genuine Expedia guest review
Other trip Aug 15, 2015
A Traveler
US
4.0 / 5Excellent
"Accessible room not needed for us"
Hotels.com set us up with an accessible room. We did not need an accessible room and therefore i was quite disappointed that there was no cabinetry in the bathroom. We had to drag the ironing board in the bathroom to have places to set toiletry items on and this was quite unhandy. Don't know why we were assigned a handicapped room, we sure didn't request it...?
Genuine Hotels.com guest review
3 night family trip Jul 17, 2015
greg
US
5.0 / 5Outstanding
"Well Run Hotel with very good staff"
My wife and I had just come in from a stay at a 5 star hotel in Richmond. We came to see our nephew graduate from the Naval Recruit Center. While the 5 star hotel in Richmond was new and flashy, the quality of the service and the amenities provided by the Candlewood far surpassed it. The staff was knowledgeable and took extra efforts to make the stay and the purpose of the visit a success. It is well run.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Stephen, Thank you so much for your kind words in regards to your recent stay at the Candlewood Suites / Waukegan, IL. So many times in our industry we only hear the "not so flattering" feedback as opposed to your wonderful note! It will be my pleasure to share your feedback with my entire group!! Speaking for myself and my team, we are thrilled that you enjoyed your stay with us!!!
1 night trip with friends Jul 16, 2015
Stephen
US
5.0 / 5Outstanding
"The best, around!"
Clean, quiet, comfortable, all the best for the right price. The room was great, just the right size, all was great.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Matthew, Thank you for your 5 star review and choosing to stay with us at the Candlewood Suites. I am happy to hear that you found your room to be clean, quiet and comfortable, and all for the right price. We look forward to seeing you again in the future. Best regards, Amy Dow Operations Manager
3 night romance trip Jul 10, 2015
Matthew
US
4.0 / 5Excellent
"It was Very Nice"
The initial Check in was a tad slow but once the lady saw we were there she was very nice, The room was beautiful it was surprising to see how nice it was. The little kitchen was awesome! It had everything we could need and I wasn't really expecting it there was a dvd and vhs player great channels the room was clean... The hallway you could tell there was some smoking rooms but it didn't effect our room. I really enjoyed the stay very comfortable I could have stayed another night it was really comfortable.
Genuine Expedia guest review
Response by Candlewood Suites Chicago-Waukegan
To our valued guest, Thank you for choosing to stay at the Candlewood Suites. I am delighted to hear that you thought enjoyed your room and were surprised with all the little things you didn't expect. We hope that you will visit us again soon. Best regards, Amy Dow Operations Manager
Other trip Jul 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Unexpected Gem"
Room was spacious and well-equipped. Very quiet. Convenient for nearby family gathering. Will stay here again.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Sally, Thank you for choosing to stay at the Candlewood Suites. We are delighted to hear that you found our rooms to be spacious and well equipped. We look forward to your next visit. Warm Regards, Amy Dow Operations Manager
3 night family trip Jun 25, 2015
Sally
US
5.0 / 5Outstanding
"Title a review? Ok. My review."
The only "dark cloud" was the frying pan was past due for retirement. I didn't mention it until leaving. The clerk replied that she wished I would have said something sooner because she had a box of new ones. My bad! Quiet neighborhood, easy access and nearby stores/restaurants make it a convenient place to stay. The bed and pillows were quite comfortable. I wouldn't hesitate to stay there again. (The shower was delightful!)
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Dave, Thank you for choosing to stay at the Candlewood Suites. I am happy to see that you found our neighborhood to have many choices and easy access. I apologize for the frying pan, please let us know whenever there is anything wrong with your room. We take great pride in our service and quality. Please visit us again in the future. Regards, Amy Dow Operations Manager
4 night business trip Jun 24, 2015
Dave
US
5.0 / 5Outstanding
"Nice"
It was a great stay! The hotel is really nice and clean.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Julia, Thank you for choosing to stay at the Candlewood Suites. We are happy that you had a great stay! please come and see us again in the future. Regards, Amy Dow Operations Manager
4 night family trip Jun 17, 2015
Julia
US
5.0 / 5Outstanding
"Diamond In the Rough"
If you are attending Navy Bootcamp graduation, you need to stay here. There's a Walmart super center and several eateries across the street as well as UPS and FedEx nearby for shipping stuff. Inside there is free laundromat services ao you can pack light who you travel here. Parking is excellent and right In front of the entrance. Very convenient location relative to the Navy base and close by to I94 that'll take you to and from Ohare. Clean comfortable rooms housekeeping does an excellent job. And no I don't work for these people. They don't have Candlewood Suites in Hawaii. LOL!!
Genuine Expedia guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Mr. Watanabe, Thank you for writing such a nice review regarding your stay with us. we are very happy that you had an enjoyable stay, it was a pleasure serving you. Please come back and see us again sometime. Best regards, Amy Dow Operations Manager
Other trip Jun 22, 2015
Craig Watanane
US
4.0 / 5Excellent
"Clean but very hard beds"
My fiancé and I stayed at this hotel because we wanted to be close to Six Flags Great America. The room is spacious and there is a kitchenette also which was very nice. We also enjoyed their gym, which was a nice option since it was rainy the weekend we stayed. Only downfall was the very hard beds. We woke up quite sore from their mattresses. Hotel was very clean though!
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Brittany, Thank you for taking the time to write a review about your stay with us. We are happy to hear that you found your room to be spacious, and were able to enjoy some of the amenities of the hotel. Please come and stay with us again in the future. Regards, Amy Dow Operations Manager
2 night romance trip Jun 12, 2015
Brittany
US
4.0 / 5Excellent
"Very nice hotel. Close to Six Flags"
You have everything you may need and more. They have a full fridge including ice maker, dishwasher, microwave and a small stove. If you are traveling with the family is a great place to stay. Is my first time staying in a small suite and if I compare it with the suite that a friend was staying at another hotel close by I had a lot more than they had on a larger suite. It was a great experience for me. The staff was great.
Genuine Expedia guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Davenport Iowa, Thank you for your wonderful review. I couldn't have described the hotel any better! We are delighted to hear that you enjoyed not only your room but the Waukegan area as well. We look forward to having you stay with us again in the future. Best regards, Amy Dow Operations Manager
Other trip Jun 15, 2015
Clary
US
5.0 / 5Outstanding
"Felt like home"
Felt very comfortable and relaxed , clean room and friendly staff , loved it
Genuine Expedia guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Erika, Thank you for choosing to stay at the Candlewood Suites Waukegan. I am happy to hear that it felt like home for you. We pride ourselves on great customer service, I will be sure to share your comments with the rest of my team. We look forward to seeing you again. Regards, Amy Dow Operations Manager
Other trip Jun 11, 2015
Erika
US
5.0 / 5Outstanding
"A nice place to stay"
Came to Illinois to visit my daughter, son-in-law (He is in the Navy), and granddaughter. My husband and I stayed at your hotel only for one night, but really liked it and would definitely stay again. Melinda checked us in and gave us information on the amenities and what to do if we needed anything. We didn't really stay long enough to use anything other than the pantry (which was wonderful). The hotel room was clean and the shower had plenty of hot water. Overall a really nice hotel and I would recommend it to my friends and family.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Benita, Thank you for choosing to stay at the Candlewood Suites. We are glad to hear that your stay was an enjoyable one. I will be sure to share your comments with Melinda. Hopefully next time you stay with us, you can enjoy some of our other amenities. Regards, Amy Dow Operations Manager
1 night family trip May 30, 2015
Benita
US
4.0 / 5Excellent
"Nice place"
My wife and I stayed there during our sons Naval graduation. The place is very nice,and the front desk workers was pleasant. The staff was friendly when you met them in the hallways also. Our room was extremely nice. Would stay here again!!
Genuine Expedia guest review
Other trip May 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Very close to outlet mall and the military base!"
Very close to the military base and a nice mall overall I enjoyed my stay.
Genuine Expedia guest review
Other trip May 31, 2015
A Traveler
US
4.0 / 5Excellent
"needed get away"
it was great
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Alvin, Thank you for choosing to stay at the Candlewood Suites Waukegan. We hope that you had enjoyable stay. We hope to see you again in the future. Regards, Amy Dow Operations Manager
2 night romance trip May 22, 2015
Alvin
US
4.0 / 5Excellent
"Clean and spacious rooms."
Overall, I was pleased with my stay. The quality of fixtures and the room is not what you'd get at a Springhill Suites, but they advertise as a value suites hotel and that's exactly what I got. Service was good and the rooms were spacious and clean.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Anthony, Thank you for choosing to stay at the Candlewood Suites Waukegan. We are happy to hear that you found your room to be spacious and clean as well as very cost effective. We hope that you will choose to stay with us again. Regards, Amy Dow Operations Manager
1 night business trip May 19, 2015
Anthony
US
4.0 / 5Excellent
"Kind service. Pleasant stay"
We had a pleasant single-night stay here. We received a very welcoming, king greeting from the nice fellow at the front desk. I don't think I've ever had a nicer person check us in at any hotel. That helped make our stay that much better. Decent extended-stay-type room with anything we needed. Good stay for the money.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Jet, Thank you for choosing to stay at the Candlewood Suites. I am glad to hear you received a "King's welcome" at check in. We hope that you will stay with us the next time you are in the Waukegan area. Best regards, Amy Dow Operations Manager
1 night business trip May 15, 2015
Jet
US
5.0 / 5Outstanding
Very comfortable. Why is there a word requirement for this.... it's a review
Genuine Expedia guest review
Other trip Apr 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice room overall. Very clean & comfortable."
Hated the continual blowing of the heater...even if you adj. the air temp it continued 2 blow. Also the drapes need 2 cover the window. Some folk want to sleep in.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Melissa, Thank you for your 5 star review. We hope that you had an enjoyable stay. I am sorry you were not able to sleep late, I am thinking that you may have missed the blackout drapes that are behind the sheer drapes. Please come see us again when you are in the Waukegan area. Best regards, Amy Dow Operations Manager
3 night family trip Apr 9, 2015
melissa
US
4.0 / 5Excellent
"Convenient location, comfortable room."
Comfortable, nice to have kitchen set-up, really loved the extensive desk space. Plenty of room to regroup between trips back and forth between motel and Naval Base (before and after graduation, and picking our son up over several days of liberty.)
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Diane, Thank you for choosing to stay at the Candlewood Suites Waukegan. We are happy to hear that you had plenty of room during your stay. We hope that you were able to spend some quality time with your son. We look forward to having you stay with us the next time you are in the area. Regards, Amy Dow Operations Manager
3 night family trip Mar 26, 2015
Diane
US
1.0 / 5Poor
"Rip off"
If you are coming for Naval Graduation don't give them your business they are not supportive of our Military and Military families.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Jennifer L, Thank you for your feedback. I am surprised to see that you feel this way, considering that the Candlewood Suites takes great pride in hosting many of our military families for the navy graduation. As a matter of fact we are a preferred hotel for Great Lakes Naval Station. In addition to being a preferred hotel we are also a home away from home for many of our navy personnel who are transferring from one post to the next. We receive many positive online reviews regarding how well suited our hotel is for the navy graduates and their families. Best regards, Amy Dow Operations Manager
3 night family trip Feb 26, 2015
Jennifer L.
US
5.0 / 5Outstanding
"I can't wait to stay here again!"
I came to Waukegan to visit my boyfriend for his birthday. This hotel was really close to the Naval Base which was convenient! The room was big and clean, the staff was courteous and helpful. I loved the fact that you were able to check out board games & DVD's. I can't wait to stay here again!
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Jaqueline, Thank you for such a wonderful review. We are delighted that you chose to stay with us. I hope that your boyfriend had a great birthday! We look forward to having you stay with us again in the future. Regards, Amy Dow Operations Manager
3 night romance trip Mar 6, 2015
Jacqueline
US
5.0 / 5Outstanding
"This is the way to do it!"
We came to Waukegan for bootcamp graduation, and stayed for 3 nights. The suite we stayed in was clean, organized, updated, well-maintained. The staff was friendly, but not in the way. They had a shuttle to the ceremony--which was a HUGE plus given our lack of travel experience in the area. The location is convenient to the highway (to Chicago airport), right by several restaurants, a short ride/walk to WalMart, and 10 minutes from a shopping mall. ...and yet it was quiet enough that we were not awakened by airplanes or traffic!
Genuine Expedia guest review
Other trip Mar 3, 2015
colo-erravel
US
5.0 / 5Outstanding
"nice as always"
Stayed several times in the past, and always consistently nice to stay with them.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Dear Justin, Thank you for your loyalty and giving us a five star review. I am delighted to here that you have stayed with us several times and have found our hotel to be the same each time. We look forward to having you stay with us again in the future. Best regards, Amy Dow Operations Manager
1 night business trip Feb 23, 2015
Justin
US
5.0 / 5Outstanding
"loved it"
Simply wonderful.
Genuine Hotels.com guest review
Response by Candlewood Suites Chicago-Waukegan
Thank you for your 5 star review. We are pleased that you found everything wonderful at the hotel, and we look forward to having you stay with us again. Regards, Amy Dow Operations Manger
1 night trip with friends Feb 14, 2015
A Traveler
US
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