The room smelled like Chicken noodle soup.Genuine Hotels.com guest review
"Worst Hotel EVER"
I made a reservation for 1 night, check-in time 3:00 p.m. We arrived at about 3:20 p.m. and our room was not ready. My husband asked if he could at least use a restroom and was told no. When we finally got to our room, there were 2 double beds . . . not 1 queen size. The room was NOT clean, there was mold in the shower and kitchen. The entire hotel […] (all 3 floors) had a very unpleasant odor, like cigar smoke. I will not be staying there again. Read moreGenuine Hotels.com guest review
We were treated with respect and felt very taken care of. We even received a call from the front desk thirty minutes after we arrived to make sure we were settled in and ask if we needed anything. Shawn at the front desk was amazing. They also welcomed my dog with open arms.Genuine Hotels.com guest review
My wife and I were very pleased with the hotel and thought the rate was very good!Genuine Hotels.com guest review
"My Stay At America Atlanta"
Breakfast is important as well as being children friendly.Genuine Hotels.com guest review
My reservations are always made via Expedia. My requests for a queen, non-smoking room are always sent to the hotel; no problem there. My reservations are most always made at least 1 week in advance. However the hotel sometimes ignores the note requesting a queen non-smoking. I'l tall and like the extra length of a queen and really like the non-smoking […] aspect. This last visit I arrived to find all of the queen rooms were given away. Other times no queen and no non-smoking rooms available. The front desk explanation was the note/ special request was ignored. I like staying here and use this hotel about 20 times a year for several nights at a time. Be sure your notes for specific room requests have been placed into the system before arriving. Read moreGenuine Expedia guest review
I go to Atlanta a couple of times a year on business. The room was simple and decent. I would go again.Genuine Hotels.com guest review
"Run down hotel"
The staff was friendly. The room itself didn't match the pictures on the website. I do not feel the hotel was 2 1/2 star quality that I requested. It certainly did not compare at all to a Holiday Inn Express, which was one of the choices provided. The carpets were old and dirty as were the bathroom fixtures. Perhaps this is my fault and maybe this is […] how Expedia works. The room was indeed maybe a $70 room which I paid for. However, it was no deal! I was disappointed! Read moreGenuine Expedia guest review
"close to friends"
everything was great and very comfortable and close to dining areas and nightlife,eventsGenuine Expedia guest review
Response by Extended Stay America Atlanta - Clairmont Thank you so much for sharing your experience with us. We are so pleased to hear that we provided you with a very comfortable stay and that you found our hotel's location to be ideal. We hope you enjoyed visiting your friends! Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
We stayed 2 nights when we moved our son to Atlanta. We chose hotel for location and price and were very pleased. The room was clean, the bed was comfortable, and the staff was very friendly and attentive. We will definitely stay again when visiting our son.Genuine Hotels.com guest review
The hotel was easy to find and was conveniently located to where I was going to that weekend. Checking in and out was easy and took little to no time. the room looked just like the pictures online showed. I would definitely book a room here again.Genuine Expedia guest review
Response by Extended Stay America Atlanta - Clairmont Maria - Thank you so much for posting a review of our property. I am glad to read that you were pleased with the level of cleanliness and privacy at our hotel. As well, I am pleased that your check-in and out process was seamless. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
"close to business"
we always stay here, close to the places we visitGenuine Hotels.com guest review
I was very surprised by the cleanliness of the hotel and that it was not the typical extended stay experience.Genuine Expedia guest review
Response by Extended Stay America Atlanta - Clairmont The feedback provided in your review is much appreciated. I am glad to hear that the cleanliness of our hotel surpassed your expectations. I am so disappointed that we did not offer to extend your stay, please accept my apology. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel for a future stay.
"Good for an overnight stay"
I have no complaints. I was out of town attending a party and I wanted a hotel close so I could cab to and from. The hotel was father from where I wanted to be than desired but the hotel isn't at fault for that. Atlanta had a busy weekend. The location is convenient to I-85 and it was clean and comfortable. If you want fancy, stay elsewhere. If you […] need a low cost place to sleep, this one is fine. Read moreGenuine Hotels.com guest review
I enjoyed my stayGenuine Hotels.com guest review
"The hotel is ok"
The exterior looks ok, but the carpet in the hallway and in the room does not look good. Very limited tools in the kitchen and no hair dryer in the bathroom, have to ask the front desk for many items, and they will provide when they have in stock. However, the crew is friendly.Genuine Hotels.com guest review
"A pretty descent hotel"
The hotel was descent for the price I can't complain. I enjoyed it for the one night I stayed.Genuine Expedia guest review
Response by Extended Stay America Atlanta - Clairmont Candy - I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know of the condition of the walls in your room. We are sorry for this issue and will definitely correct it. Still, we are happy to read that we provided you with a warm and welcoming stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
It is a new built hotel. The room is big and the bed is comfort to sleep. It takes about 15 minutes to drive to Atlanta downtown. The price will be more attactive if it includes breakfast.Genuine Hotels.com guest review
Nice stay for price...location was good- 15 minutes from downtown. Staff was helpful and friendlyGenuine Hotels.com guest review
I arrived at 11:00am just getting off the road from a lengthy ride from Birmingham,Alabama.I would have thought my room would have been ready since I had made arrangements prior to taking this trip. I had a wedding at 3:00pm.Once someone finally came to receptionest desk after waiting 45 minutes. Once talking to the receptionst she stated to come back […] within an hour and we should have you a room. after comming back within the hour which is now 1:30 I had to wait another 30 minutes.Taking note I'm tired, just got off the road, and the wedding is at 3pm.I had to rush getting ready for this event.Overall my stay was really nice after a long evening of not having to rest while traveling I could not enjoy my room as I wanted to. Read moreGenuine Hotels.com guest review
The outside was very nice but, inside was a dump! Old, dirty and smelled of cigarette smoke. Never again!!Genuine Hotels.com guest review
"Wonderful value for the money."
Very convenient location. The beds and especially the pillows were comparable to the resort hotel I stayed in the week before. Having an efficiency would make a longer stay very pleasant. The takeaway breakfast would be better if it had actual dairy products for the coffee.Genuine Hotels.com guest review
The only inconvenience for me was that late check out was an extra 30 minutes.Genuine Hotels.com guest review
"Better than Expected"
Stayed twice, ill be rating my second check in. After reading other reviews I wasn't sure what to expect. I must say that for rate this hotel was much better that anticipated. Upon arrival I was greeted by young lady who has very friendly and helpful. She did a speedy check in, offered me a complimentary item, and have details of accomodations. Upon […] getting into my room, it was very clean, air was on low and windows were open to bring in fresh air which is an added plus. Kitchen was clean and has the basic essentials to prepare a meal. Hotel is conveniently situated near a shopping center to get groceries. Area is okay semi rural but felt safe. Hotel has obvious long term visitors so if you see people outside they aren't loiterers, they are your temporary neighbors. I will definitely stay again. Read moreGenuine Hotels.com guest review
The hotel was meh in most regards - room wasn't anything to speak of, cable TV had only a handful of channels, breakfast was almost embarassing. I could hear people through the walls and outside at all hours of day and night. But the bed was fine and I didn't come home with any critters so that's the good part.Genuine Hotels.com guest review
great room this visit but room quality varies somewhat. I stay in this hotel at least 4 nights every month and it is a good value for the $. Cost and proximity to where I need to be is a great combination for me. Hotel 4 blocks away is $140 a night - I pay $60. Once you go to sleep they all look the same.Genuine Expedia guest review
"No complaints here"
Stayed for one night, staff was very courteous. Only down sides was the fact that there was nobody at the front desk for ten minutes when I arrived, and some of the wall outlets in my room didnt work.Genuine Hotels.com guest review
"Good location, Good amenities"
The room was very clean and orderly. It was missing the chair ottoman though.Genuine Hotels.com guest review
"I'll Be Back"
i really enjoyed my stay here,Genuine Hotels.com guest review
"Old, outdated, yet clean and great location"
I stayed here 3 nights on business. Location was great with easy access to interstate I-85 to Northlake, Perimeter and downtown Atlanta. Hotel is outdated--old carpet and furnishings in lobby--no automatic doors at entrance or overhead covered entranceway so unloading and managing luggage not easy. Gated front entrance with key card was a welcomed security […] feature. Stop light at intersection also provided easy access to Clairmont Rd, a plus during mad rush hour traffic. Hotel also close to Grocery store, gas stations, and fast food. Room was clean but carpet was old and did not look clean. Room furniture looked like it was purchased at a used funiture store. Having kitchenette was great for simple meals in-room, but odors of other guests cooking filled the hall ways. If you don't like the smell of curry or foreign foods, this may not be your ideal place to stay. Bed was not as comfortable as a Hampton Inn, but linens were clean. Bath towels were NOT soft--very scratchy but plenty were provided. Need to bring your own hairdryer--or request one from front desk. In wall heater was noisy. Definately NOT a plush stay, but if you want an extended stay and option to cook in your room, this place is a good choice. Read moreGenuine Hotels.com guest review
"Nice alternative to big hotels"
The Extended Stay was a nice and less expensive alternative to the Marriott (Century Center), which is where the conference I was attending was being held. The room was adequate and even has a little kitchen suite. The floor I was on smelled of smoke, but it was not too uncomfortable. There was an altercation on our floor one night at about 1 AM that […] was very noisy and that required security and/or police to show up, so I did not sleep well at all that night. I felt a little unsafe at that point. However, the surrounding neighborhood seemed safe and I was able to go running around the business areas without feeling unsafe. Read moreGenuine Hotels.com guest review
"Near the locations we wanted to go"
We always stay there in Atlanta at least 4-5 times a yearGenuine Hotels.com guest review
"don't go to this hotel"
The room had a leaking faucet in the kitchen,bathtub was clogged. The staff was very rude.Genuine Hotels.com guest review
Front desk attendant was kind enough to allow me to check in early. Shower could have been cleaned a lot better. Quiet surroundings. Convenient location; not too far from interstate.Genuine Hotels.com guest review
"Gets the Job Done"
Hotel staff unfriendly. Room had issues. Paper-thin walls. However, I was alone and simply needed a room for a couple of nights while in town for some training. I didn't expect much anyway; it didn't surprise me. Had I wanted nicer, I would have paid for more. Overall, the value was good for the money.Genuine Hotels.com guest review
The hotel had somewhat of a strange smell. The shower drain was clogged and made the bath tub extremely dirty, I found a large centipede on the floor. It was a little inconvenient not having a workout center.Genuine Hotels.com guest review
It is with out a doubt the best Hotel I've stayed in in around Atlanta. Got the best pricetoo. Also my wife was with me this time and she also thought it was a good HotelGenuine Hotels.com guest review
"You Pay For What YOu Get!"
The lady at the front counter was rude. The rooms were terrible, the fan in the bathroom was louder than the tv! The carpet was tooooooo rough....you would'nt want to put your feet on the carpet bare. These were the ROUGHEST towels I have ever had! You want to be dried.... not exfolixed!......I will never stay at a hotel like this again and would not […] recommend it for anyone. Read moreGenuine Hotels.com guest review
While I did have some of the same issues as others have written about (the microwave didn't work properly) I was very happy with the hotel. I was only there one night and it suited my purposes just fine. While checking in the staff took a call and even I wasn't happy with how the situation was handled, but I personally didn't have any trouble. I would […] stay there again. It isn't a 5 Star, but that wasn't what I was looking for either. Read moreGenuine Hotels.com guest review
Not badGenuine Hotels.com guest review
""Just a room""
The clerks were nice & cordial when checking in & out. The comforter on the bed in room #219 was dirty w/ a small blood stain on the inner part of it. "Gross"!! And the light-colored blanket was stained w/somthing black.Genuine Expedia guest review
Cheap place to stay. Outside of city, but useful if need to be in century area. Nothing fancy, but totally usable.Genuine Expedia guest review
Mrs. Sharon, the front desk clerk, is a real sweetheart! She made sure that our room was perfect! I will definitely stay here again : -)Genuine Hotels.com guest review
"Great location and easy to find!"
The stay was great. The accommodations were nice. The only complaint is the large bug in the bathroom that made us all think the rest of the room may have an issue but, we stayed anyway and had no further problems. Thanks for the fast and affordable stay!Genuine Hotels.com guest review
"very conveniently for us to WAL-MART"
I, We as a famiy, Romantic getaway or any out of town outing will use Extended-Stay again. I will refer this Inn to a friend or family members..Genuine Hotels.com guest review
Great place, rooms was great but only bad thing for the smell thts all overall great for the price. The area was also good to.Genuine Hotels.com guest review
"best stay in Atlanta"
It was the best stop over in Atlanta best hotel rates any whereGenuine Hotels.com guest review
"Perfect place to say when in Atlanta"
The location of the hotel and the convenience of a kitchenette is just right for our business travels. The price is always in our range. We try to stay at Extended Stay's in most of our travels.Genuine Hotels.com guest review
"Beds way too hard"
First room-toilet had not been cleaned. There was no shampoo or dishwashing packets in the room. The Internet did not work on the first day. I requested "refresh room" for Friday, and it was not noted so I have to go to customer service about it. On Saturday, the air conditioner went out, and customer was notified. No one ever came to fix it, so back […] I went again to report it. This time, I was told that the maintenance man was off for the weekend. I was moved to another room then. This one smelled like cigarette smoke even though it was supposed to be a non-smoking room. In both rooms, the beds were very hard, and difficult to get a good night's sleep. Read moreGenuine Hotels.com guest review
"My stay at Extended Stay"
I've booked twice now through Hotels.com and this was a very good Hotel staff very helpful everthing very clean good location. Highly recommend to anyone.Genuine Hotels.com guest review
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