"It was really good and relax"
Stay was nice and relax, great view Stay was nice and relax, great view Stay was nice and relax, great view Stay was nice and relax, great viewGenuine Expedia guest review
I checked into the hotel , went to my room and about five minutes later someone came knocking on my door saying room service. I said nk thank you as I was changing. The lady continued to bang on my door forcing me to open. When I finally did open the door , this lady screamed at me , cursed and insulted me. Not only was she completely classless bubut […] her disrespect exceeded anything I could have expected. The room was not at all clean and the staff overall was anything but friendly and inviting. Read moreGenuine Hotels.com guest review
"Decent hotel, definitely not the most comfortable"
Beds were the worst comfort I've ever encountered. Staff was friendly, and the hotel was clean but not comfortable at allGenuine Expedia guest review
"Cheaper alternative to the big chains"
Nothing special but for the price this was a decent hotel near to the Bayfront area. Bed was OK, but bathroom sink had no stopper, and water ran all night. Although we later saw there was a sign, very surprised that - even on the weekend - free breakfast is served only from 7-9am. We missed it!Genuine Hotels.com guest review
"Suites are great value!"
This is my preferred hotel when down in Miami for business. The suites are used less often so book them and you will have a nice experience.Genuine Hotels.com guest review
"Not What I Expected"
Upon arrival I found the hotel to be a little run down and musty. I also was nervous about the neighborhood and didn't feel safe after dark.Genuine Expedia guest review
"Ok for the price"
The room was a lot bigger than I expected which was nice. They didn't have an ice bucket however and were unable to get us one. The neighborhood was not great. It was close walking distance to a lot of restaurants and bars which was nice. But there was a lot of homeless people around the property and we saw a lot of illicit substance abuse.Genuine Hotels.com guest review
"NICE surprise in Miami Downtown"
Excellent choice For a low Price hotel.Genuine Hotels.com guest review
"Beds are bad"
Beds are poor and need replacement otherwise okGenuine Hotels.com guest review
When we arrived at 1pm, no one was at the desk. She was in the back room. Finally came out and informed us check in wasn't till 3pm and abruptly went to the back room. Had to call her out again to find out where we could go to eat and watch the football game. Gave us vague directions (had to ask 2 more times on our 8 block walk). Again she abruptly […] went to the back. Saw we could leave our luggage in a locked room. Had to once again get her attention to buzz us into that room. Very rude, unfriendly. Made us feel like we were really bothersome to her. Breakfast next morning was horrible. Poorest excuse for scrabled eggs. Took 2 bites. We were only staying the night as we were catching a cruise the next day. Will have to give a thumbs up to the evening shift desk clerk. At least he was friendly and helpful. Read moreGenuine Hotels.com guest review
"parking & breakfast"
the parking in hotel only with valet parking and collect the car to take a long. Breakfast included in reservation is very little service timeGenuine Expedia guest review
greatGenuine Hotels.com guest review
"besides parking rates everything was good"
Service was good breakfast was good room fairly cleanGenuine Hotels.com guest review
"Do Not recommend"
nasty musty smell on towels Hotel has a a musky moldy smell, cockroaches in room, mold in the shower. Hotel has a nice entrance, and easy to get taxi, and only about 10 min. From port of Miami.Genuine Expedia guest review
The staff was not friendly, no one was able to check in tell 3:00, so the lobby was full of people waiting ,some people t had been there for hours, we all where told no one could check in tell 3:00. The rooms where dirty, old and the hallway smelled bad on our floor, no ice bucket in the room and the ice machine was on another floor. Would not stay […] there again. Read moreGenuine Hotels.com guest review
"Literally right in downtown!"
It was right downtown so a close walk to everything. The staff was friendly and knowledgeable! Free breakfast and nice view from the room we stayed in. The wifi only worked downstair in the lobby, not in our room. But overall we had a good experience here.Genuine Expedia guest review
"Rooms need to be upgraded urgently."
Matresses need to be changed, you can feel the springs in your back. The coversheet smells "not clean". Towells too small. No place to leave the car so you have to pay Vallet parking everyday which is not cheap. Wifi worked terrible... signal come and go all the time.Genuine Expedia guest review
The customer service was not accommodating. Housekeeping entered the room even though I had no sign requesting service.The shower curtain and showerhead were filthy and the manager didGenuine Hotels.com guest review
"river view perk"
We stayed 4 nights for phish at American Airlines arena. The venue is a far walk, but there is a free Tram service that takes you door to door. The neighborhood and convenience was worth every penny - and it was a cheap stay compared to the others in the neighborhood. The beds/pillows were not high-quality, and I was very happy to have my own blanket. […] The room view of the river was awesome. The pool is not on the roof, and it was not warm and it was not used by guests. The boardwalk was a nice place to hang out. Read moreGenuine Hotels.com guest review
"Enjoyed my stay"
I read some bad reviews about this hotel, but I tried it. It was next door to the Hyatt and I had a Conference there. It was walking distance to the Conference (a nice walk down the riverfront). Yes there were homeless people but I had no problems with them as they kept to themselves. We actually saw a manatee in the Miami River there. The room was […] huge, it reminded me of a suite that you would see in an old movie. The hotel is a little old, but I kind of liked it. Had no problems with the staff or the valet. I would stay there again. Read moreGenuine Hotels.com guest review
It was nice hotel for very cheap price. Will stay there again.Genuine Expedia guest review
"Good, affordable accommodations."
The air conditioning wasn't working, but it was January so we were cool enough at night to sleep comfortably. It was my second stay, and I will probably stay again in the future.Genuine Hotels.com guest review
"You get what you pay for"
Showe drain clogged, 2x toliet clogged. The most cheap and uncomfortable bed ever. The parking valet is a joke; my rental car sustained a huge scratch on the left bumper.Genuine Expedia guest review
"Don't let the appearance fool you!!"
This hotel's appearance from outside and in the lobby is not bad but don't let that fool you! They charged us $10 more for an additional guest (we were 3 adults) but the room was not big enough for even 2 beds! They crammed 2 beds in a room that was meant for 1 bed so we couldn't even walk around easily. Beds were old and VERY uncomfortable. There was […] no coffee maker, no fridge, no microwave, no chair, even phone wasn't working. I had to asked for microwave and the front desk said there was extra charge for that. I had to pay more than 20 bucks just to park my car!! They nickel and dime customers to death. Continental breakfast? It's only a joke! CONTINENTAL is a bad name for a mediocre, way-below-average breakfast. There's a LOT of room for improvement in this hotel. Read moreGenuine Expedia guest review
"Ok--no more, no less"
Everything was fine but nothing was nice or above expectations. The common areas are pretty spacious and well maintained. My room was tiny and the comforter looked rather dirty. I can't complain because I didn't pay much and I had read prior reviews but I certainly would not say this place is for anyone other than those on a budget who are ok with something […] very basic and borderline clean (though I will say sheets were definitely clean, room had been vacuumed, etc. some stuff was just old and kinda dirty looking because of its age I assume) Read moreGenuine Hotels.com guest review
"The price is very good and the location better"
Very goodGenuine Hotels.com guest review
"Wrong place for vacation"
I show up at noon from Minnesota and I have to wait until 3pm to check in. The room floor is so old and dirty. In the room is so noisy like toilet flushing and repeat every 15 minutes.Genuine Expedia guest review
Nice view, for the cost of the room it was better than expected. Did not like the 22 dollar valet fee.Genuine Expedia guest review
"Great deal in downtown Miami"
Nice hotel at a great price in downtown Miami Waterfront 3 blocks away, several restaurants and the modern metro mover which is freeGenuine Expedia guest review
Overall pretty good, location good for AAA. Front desk check in guy was kinda weird, not very helpful... Room was a good size, clean, had to ask for more towels since there were only 2 in room on check in.Genuine Hotels.com guest review
"For the price and location, I'd stay there again"
Location was perfect, and the room was much bigger than expected so that was nice. The beds weren't the most comfortable, however. Not terrible though. For the price and location, I'd stay there again for sureGenuine Hotels.com guest review
Everything was very good..parking a little crazy but it's miamiGenuine Expedia guest review
"Horrible! Be advised before booking!!"
Our 1 night pre-cruise stay was terrible. Our bed was in poor condition. The springs were broken and the bed sagged. The result was two days of neck and back misery. The service was equally poor. We had no wash cloths in our room. When we called to ask for some we were told to come to the front desk. Moments later, at the front desk, we were told they […] didn't have any. The next morning, as we limped out, we saw plenty on a house keepers cart. While checking out I requested a refund or reduced rate, something I've never done. The manager on duty said, "I'll tell maintenance about the bed." No apology. No refund. Read moreGenuine Hotels.com guest review
"Older hotel in great location."
This hotel is not a 4 or 5 star hotel. But if you are looking for a decent place to rest, in a great location, that is very inexpensive compared to all others in this area... Then this is a great hotel.Genuine Expedia guest review
"Cheap old smelly no hot water old towels and linen"
We got taken other people paid 49$ A note we paid 170 big rip off Old facilities and creepy areaGenuine Expedia guest review
"Deteriorating hotel to avoid"
This hotel has serious problems. The phone did not work; so we could not schedule a wake-up call. The toilet kept running unless action was taken. Too few towels were provided (a set for one person) in spite of the room being booked as a "suite." The "living room" of the "suite" contained little furniture; a refrigerator and microwave had been removed. […] However, hotel employees tried to correct matters; although the phone still did not work, we were given additional towels. Note that we had to go downstairs to report problems. The advertised rooftop pool had no access and was obviously not in use. Read moreGenuine Hotels.com guest review
It took 40 mins to get an iron to the room. Bad service. Hotel looks nice when u enter it, but rooms are old. Beds are small. Not comfy. Breakfast is very bad. Price is okGenuine Expedia guest review
The breakfest was gone to fastGenuine Hotels.com guest review
We booked a 2 Double Bed Suite through Hotels.com. But they said, being festive season, they kept one suite with Queen bed only. Height of non-professionalism.Genuine Hotels.com guest review
"Great place to stay if everything else is sold out"
homeless people living under the bridge across the streetGenuine Hotels.com guest review
"Very poor hotel reception."
Very poor reception service,not helpful and friendly at all. The website said free WIFI but only at lobby. I will not be back to this hotel anymore.Genuine Hotels.com guest review
when I told front desk about roaches, she replied ok, and turn away, Very rudeGenuine Hotels.com guest review
"Finally improved treatment of guests !!!!"
I have stayed here many times including recently in December when I wrote a not so perfect review . Service really counts . I arrived late in the day, I usually arrive early and store my bags . This time I arrived at 7pm and had a lovely girl at the desk . I told her of my recent stay and I was pleasantly surprised to get the top floor and room 1607 […] and while it's dated it has fabulous views in both rooms and was PERFECT for me . Read moreGenuine Expedia guest review
"Maybe the best value for your money hotel in Miami"
I paid around 70 dollars for one night before taking a cruise, the hotel is in the heart of Miami downtown, near everything, within walking distance from Bayside. American Airlines Arena, even the port of Miami. The room condition is satisfactory, the rate includes a continental breakfast, toast, sausage, eggs, coffee, juice and fruit which is more […] than enough. The room is OK. I will definitely stay there again when going to Miami. Read moreGenuine Expedia guest review
"Location good but hotel terrible"
I have never lodge in a hotel which has; staff don't serve the customers, the cafeteria is a mess, dirty , they dont have coffee, they have a water that taste something else but coffee. The bed linnen was what appear from previous customers on it. No internet in the room as advertised.Genuine Expedia guest review
poor breakfast.Genuine Hotels.com guest review
"Nice hotel in Miami!"
Booked because od the pirce adn the hotel was very good considering how much I paid and that it is in Miami. A little bit outdated but definitively a very convenient place to saty, clean and well located. It's proximity to the metro mover make it easy to go around the city adn downtown. Highly recommended for budget traveling.Genuine Hotels.com guest review
"If you not too picky and want an economical option"
The property is run down, desperately needs maintenance. Breakfast 7-9am was starting too late as we had to leave 6:30 in the morning. Front desk staff was very helpful and tried to make our stay as pleasant as possible. Hotel has no refund policy, so they would not credit my account when our plans changed. Parking is an extra $20 per night. Overall, […] the location was convenient for where we had to be and nightly rate was reasonable. Read moreGenuine Hotels.com guest review
"Good for short stays."
We only stayed one night on our way back home. We liked the welcome we received from the night clerk who remembered us from a previous stay. He gave us a spacious room in the upper floors with a great view.Genuine Expedia guest review
"cruising in Miami"
Hotel in great location to port of Miami. Bed was very uncomfortable, telephone didn't work in room.Genuine Hotels.com guest review
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