Our stay was ok!! Nice big room. Wonderful view. Stayed in the penthouse room 1610. Staff was friendly. A little maintenance to the bathroom would not hurt. Sofa was a little stained and worn out. Complimentary Breakfast was consist of toast, cereal, banana muffins, coffee and tea.Genuine Hotels.com guest review
"good price, excelent location, terrible restaurant"
good price, excelent location, terrible restaurantGenuine Expedia guest review
"Difficult to find and shabby rooms."
The staff was pleasant and helpful. Rooms were large, but in poor condition. Outside of the windows were dirty.Genuine Expedia guest review
This is the third time I stayed at this Hotel, I am disapointed that up to now they are not with it............no wi fi in the rooms, only in the lobby. This is the only problem I have with them there. Almost every Hotel has wi fi available in the rooms. Even the trains and the metro mover have wi fi.Genuine Hotels.com guest review
"It was not what I expected"
It was just normal, it was not what I was expecting. We have not wifi, the bed for two was super small.Genuine Expedia guest review
"20-25 mins away from the beach"
I enjoyed my stay the room was old but they were undergoing renovations. Offered a continental breakfast every morning. I was always asleep and missed the breakfast. The staff was very helpful and awesome. It is far from the beach my cab ride was about 20 bucks and always have cash cause the drivers don't take cards. Other than that I got my money […] worth! Read moreGenuine Expedia guest review
"Know What You Are Getting"
This hotel was booked for the price alone, as we flew in around Midnight and simply needed a place to sleep and shower prior to boarding our cruise. The room was dirty (the previous guest left her 'scrunchie' on the bathroom doorknob. The comforter was stained and the shower was filmy. You need to go down to the front desk if you want to borrow an iron. […] 'Continental Breakfast' is a joke, it is basically toast (one 4 slot toaster to serve the WHOLE HOTEL - it took 30 minutes in line to get 2 pieces of toast), one-flavor muffins, cereal (corn flakes), coffee, and milk. Read moreGenuine Hotels.com guest review
"good hotel a litle old, and the breakfast not good"
well I stay in Miami alone to see the Sony open tennis and stay in the hotel only to sleep, and for me it was good.Genuine Expedia guest review
"Don't stay there"
My brother and I paid $114 ea to stay there....Cheapest rates we could find that was close to the Port of Miami Without a doubt this place has the worst beds I have ever slept in. Mine was hard as a rock and you could actually feel the springs at various locations in the mattress. My brothers dipped in the middle so they both were migrated to the middle […] of the bed. They also felt springs in the mattress. this was not good since his wife had a recent back operation. The manager was contacted and advised we could have switched rooms, but we did not believe any were available. I met a gentleman in the elevator and he expressed the same problem with the beds. i will not be staying at this location again. Also, there is no parking nearby so you end up paying 20 dollars for them to park your car Read moreGenuine Expedia guest review
The best thing about this hotel was how friendly the ladies at the valet were. This was a one day getaway and the hotel serves it purpose. The bed horrible, I had to lay out the blanket on the floor and make that my bed. if you are looking for luxury this is not it but the staff makes up for that.Genuine Hotels.com guest review
"Locale on the Port"
The price and location was ideal and in fact I wish I had obtain the location for my whole trip. I loved the hotel décor very European.Genuine Hotels.com guest review
"Hotel in need of upgrade."
Good location, but room had peeling paint, dirt on walls and terrible mattress and pillows.Genuine Expedia guest review
"Okay for 1 Night"
The room was very small, bad lighting in the room and our room had a bright light from another building shining right in - the curtains couldn't block it. The location is good, parking situation is horrible.Genuine Hotels.com guest review
"good hotel gets the job done"
This hotel was better then expected. It was clean and the beds were comfortable. The continental breakfast was lacking a little. The price was by far the best around. 20 dollar cab ride from the airport. 9 dollar cab ride to the port. Bayside shopping center was in walking distance.Genuine Expedia guest review
No phone in room. Horrible stop before my cruise. Pay the extra money and stay some where closer to the beach.Genuine Hotels.com guest review
"Not what the Pictures show!"
The pictures make it look 10x nicer than it is. And the area is in the downtown Miami area where its not very nice looking, etc. There isnt much to do in that area at all. If youre looking for a hotel to stay in for an entire vacation, NO WAY!! If you need a place to crash for a quick night before a cruise or something, then ok.Genuine Expedia guest review
The hotel wasn't bad at all. The only thing I didn't like, my room key stop working twice and they didn't want to give me extra towelsGenuine Hotels.com guest review
"Nice Hotel in the middle of Downtown Miami"
Really great location! Be in the beach within minutes. Enjoyable view of the River.Genuine Expedia guest review
"Perfect place for a one night stay"
Needed a place to stay before I boarded a cruise ship. It was perfect.Genuine Expedia guest review
"Cheap and Good Location"
This hotel is good for an overnight stay. There are no real amminities like you may expect. We had a double bed that looked like a full and felt like a rock.Genuine Hotels.com guest review
"Inexpensive, but bare bones"
The overall condition of hotel and lobby was good, and the front desk staff was very helpful. The complimentary breakfast should be avoided at all costs, as it is very crowded with people trying to eke out a breakfast from one or two cold cereals , a pitcher of orange juice, and slices of the whitest bread you ever saw. My biggest criticism was for […] the bed in our room. It was a FULL size bed that could not accomodate my husband and I because the bottom corners of the mattress and box spring were not supported by any frame. We literally fell off if we sat on the bed. It was ridiculous and laughable. Read moreGenuine Hotels.com guest review
"Good for the $$$ for overnight stay"
I didn't have any issues with the hotel. Clean hotel with a spot here or there. Close to restaurant and store. Front desk was helpful. Only negative was cable bad and someone sleeping on the walkway.Genuine Hotels.com guest review
"No view, just building walls."
Hard time getting to Hotel, tried calling them from Airport and no one would answer. Got there and no phone book in room and no idea where to get supper. We arrived on Sunday night and the dining was closed.Genuine Expedia guest review
"You get what your pay for. Fair Cost/Benefit"
The price is very competitive and the hotel is very simple. However, I am satisfied with the overall cost/benefit. If you need an hotel just to sleep comfortable and well localted, I would recommend.Genuine Expedia guest review
The whole experience was horrible. Service was extremely slow and poor. The room they first put me in was so small it was barely bigger than the bed. I asked if I could have a water view and yet the view was looking at nothing but a tall concrete wall surrounding a roof littered with beer cans, soda bottles and cigarette butts! I had made a reservation […] for a room with two double beds and they put me in that small one with a queen. When I advised I wanted to change rooms and that I had made a reservation for a room with double beds I was told they couldn't change me because they were sold out. The clerk told me I had reserved a room with only one double bed and I had to show my printed receipt to verify I indeed selected two bed room. After going back to the manager they put me in another room which faced "city view" which was I-95 and the people mover. The traffic noise was very loud in the room and disturbing, there were holes in the wall, water damage and mildew at the window, and the furniture was decrepit. Strongly suggest you do not stay here!! Read moreGenuine Hotels.com guest review
TV did not work, no hot water,shuttle was late. Etc....Genuine Expedia guest review
I was double charged to valet my car ($40 for one night). There is no parking at this hotel and it is located below a highway overpass and is dwarfed by skyscrapers making the location feel unsafe. You can feel the bed springs right through the mattress. WiFi is only available in the lobby area. I usually use Expedia for travel recommendations but I […] find that the overall rating for this hotel is much too high and I will have to second guess ratings if I continue to use these services. Read moreGenuine Expedia guest review
I was a single person, and been given a two double bed bedroom, with a big glass table, enough space in the room to make it a dance floor, and a huge and very comfy bathroom. Very satisfied on that matter. Breakfast was ok, lighting was quite low. 10 USD Cab to Brickell.Genuine Hotels.com guest review
The hotel was in a great location. Right downtown and not very far from the beach.Genuine Expedia guest review
No Internet. Bad service. High parking fee. Only good for people who want to watch Miami Heat games. The room is big enough.Genuine Expedia guest review
"Needs a lot of work"
Shower nearly impossible to use. Required valet was a nightmare. Very small entrance for vehicles. No iron in room. Tiny, very old beds. Continental breakfast was laughable.Genuine Hotels.com guest review
Paint all over old dirty furniture, never vacuumed, really outdated, will NEVER book through expedia again!!!Genuine Expedia guest review
"Nice hotel close to Brickell financial center"
This is nice hotel, located in an strategic area. However it does not wi-fi in the rooms and no restaurant service. I wouldn't stay there for more than a night.Genuine Expedia guest review
"Mediocre yet convenient stay"
The location worked well as it is close to downtown and feels safe overall. But the hotel is somewhat musty and outdated. The bed sheets were rough and old. To put it gently, I did not get under the covers. The TV channels were very limited and had a lot of static. The only part I felt was is good shape was the bathroom, which had good water pressure. […] Only stay here if you're on a budget and need a one night only type of stay. Read moreGenuine Hotels.com guest review
"Good price but you get what you pay for."
Overall, I would stay there again. But, there are a few things you should know before you choose this hotel. First, the décor is hideous. Both the lobby and rooms are extremely outdated. Although it wasn't actually dirty, it didn't feel clean just because everything was so old. Also, the breakfast that is provided is cereal, muffins and bread... nothing […] else. On the plus side, the hotel has a cheap shuttle ($6/person) to the cruise port. The staff was helpful but extremely slow. The location of the hotel is great although I don't recommend walking along the backside of the hotel as it is home to many homeless people. It is very close to the river walk and Bayside Market which are certainly worth checking out. For the price, I'm glad we stayed in this hotel. But, if you really want something updated, clean with excellent service, then pay more to stay somewhere else. Read moreGenuine Hotels.com guest review
"Lobby is the only nice thing"
Luckily we were only staying at this establishment one night. Upon check in the staff was unpleasant and not helpful in figuring out transportation nor places to eat that evening, there was only one working elevator which meant our family of four getting to the 8th floor with a stroller and luggage was quite the task. We were offered no assistance to […] the room and when we asked they told us to just "look around for a luggage carrier- it should be in the lobby somewhere". The room was fine but there was no trash can and only one bedside lamp for the whole room, the beds were very uncomfortable, and upon using the bathroom we discovered the toilet did not flush. We left the hotel for dinner and told the desk staff of the bathroom issue and they just said "ok I'll add it to my list". We came back two hours later and the bathroom had still not been attended to. When we called we were told there was a bathroom in the lobby we could use- more than inconvenient! Last upon checking out we requested a taxi be called for our transportation and were told that they could not call because "taxis don't come here but if we wanted we could walk to the next hotel and get a taxi from there" as a caviat they told us we could use a shuttle that they arrange for us for $10/person so $40 for the four of us to go less than 10 minutes away! Instead my husband, three year old, one year old, one stroller, two car seats, two suitcases, two backpacks and I walked next door and got a $9 cab! Read moreGenuine Expedia guest review
"Not worth considering"
We used this hotel for a night prior to boarding a cruise ship. We booked it because it was close to the port. The amenities listed for the hotel like internet were sketchy at best. There was no clock in the room, no breakfast available, housekeeping was not available and it took nearly two hours to get the extra pillows that we'd requested (and we […] got them only because my husband went down to the desk to retrieve them). In general, this is the type of place that I stay away from. Really lacking - but with potential. If they had management and desk personnel who cared about the facilities, they would stand a chance. I noticed most other guests were from other countries (based on hearing German and other languages), and perhaps this is acceptable to them - but it was not acceptable to us. Read moreGenuine Hotels.com guest review
"nice, quite nice"
a lovely stop on our 17 day honeymoon trek to 7 countriesGenuine Hotels.com guest review
"The place was disgustingly dirty!"
You have to walk through a bunch of drug users and homeless people. The room was dark and dusty with stains on our sheets!Genuine Expedia guest review
"Paid for two double beds and only got a queen"
The stay was fine but I paid extra money 2 double beds but when I checked in they only had queen bed rooms available. The bed was also not comfortable. All in all the hotel was was out of date and only had 1 elevator running.Genuine Expedia guest review
We were upgraded to a suite, but got a regular room. Some aspects of our room left a lot to be desired. Bathroom had major issues which we reported and no one came up to fix them during our stay. We were disappointed with the hotel amenities. Hotel location was convenient for daily commuting to our event, but we noticed many homeless people near by. […] The quality of service was very poor. Read moreGenuine Hotels.com guest review
"Only has wifi in lobby none in rooms"
You can only valet park, no real parking. No WiFi in the rooms only in the lobby not good for business types who need this service on the road for business trips. No iron in rooms, had to wait 45 minutes to get one. No tables or desk in room to do business with, had to use my ironing board for my desk.TV was very old and bed was hard with little tiny […] pillows. I will not stay here again. Read moreGenuine Hotels.com guest review
I as a female stayed here for a week while in town. I saw it's location which was good, however everything else was terrible. This place needs a complete makeover, and remodel. I travel to Miami often and will never stay there again until they remodel and clean. It is very dirty.Genuine Hotels.com guest review
Very Disappointed Very Disappointed Very DisappointedGenuine Expedia guest review
"Great location to the port for the money."
Beds were uncomfortable. Parking is limited and no wifiGenuine Expedia guest review
"Only available affordable hotel near the boat show"
Would not allow check in before 3 pm even with checking one's bags into an unattended unsecure "closet", the tiny room smelled of smoking, the bed linen was not confidently clean, "prepaid" car valet who requests you to call for your car at least 20 minutes before you need it...The staff was not fluent in English.Genuine Expedia guest review
I would not stay again - poor customer service, no hot water and very limited television.Genuine Hotels.com guest review
"Nice hotel excellent location"
I be back soon excellent location and the staff is niceGenuine Expedia guest review
"SO BAD SERVICE OVERALL!! NEVER SUE IT AGAIN"
Hotel was so Bad. Service was Bad. Front Gate was full of Car, nobody taking care of, even I calimed. So, I have to get off the Taxi from outside of hotel and woking inside to check with my heavy bags. Will never Stay this hotel again. Will nerver recomand to other persons. Worst hotel ever !!!Genuine Hotels.com guest review
"$20 for parking..."
It was HARD to find with even gps assist... when I arrived, parking was 20 dlls for 24 hours.. i kissed good bye to my deal!.... the room was very good... comfortable and clean..Genuine Hotels.com guest review
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