Springhill Suites by Marriott - Waterford

401 N Frontage Rd, Waterford, CT, 06385 United States
Hotel Info: 866-538-6194
Guest rating 4.0 / 5
88% Recommend
4.0 overall guest rating
Reviewed by 16 guests
""
06/18/09
41.37005, -72.11852
Hotel coordinates:

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Guest review summary

  • 4.0 Average rating: All Trip Types
  • 88% Recommended
  • 16 Reviews
  • 4.1  Hotel Service
  • 4.3  Room Comfort
  • 4.1  Hotel Condition
  • 4.3  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (16) 4.0
Business (1) 5.0
Romance (4) 4.3
Family (3) 3.3
With Friends (1) 5.0
All Others (7) 3.9

Overview

The Springhill Suites by Marriott is located in Waterford, Conn., eight miles from downtown Mystic. The New London Maritime Society is less than two miles from the hotel. The Mohegan Sun Casino is 10 miles away.
The Springhill Suites by Marriott serves complimentary continental breakfasts. Complimentary coffee and newspapers are provided in the lobby which features a fireplace and television. The front desk is open 24 hours a day and offers safe-deposit boxes. The hotel includes a business center and complimentary high-speed Internet access. This Connecticut hotel includes a fitness center and an indoor pool. Laundry facilities are provided on site.

Guestrooms at the Springhill Suites by Marriott are equipped with cable television and complimentary high-speed Internet access. Complimentary newspapers are delivered to the guestrooms at this Waterford hotel. Guestrooms include desks and feature kitchenettes with coffeemakers, microwave ovens and refrigerators. Sofa beds are provided.

$15-$30 Gift Card
Book a stay in a “$15-$30 Gift Card” rate category February 5 – April 4, 2010 for travel February 11 – April 18, 2010 and receive a $15 VISA Gift Card per room per night up to two nights (maximum $30).
Must pay and check-in with a valid Visa card to receive this offer.  Register within 30 days of check-out on the Website listed on the voucher. Voucher may be redeemed in USD or CAD. A gift card will be mailed within 4-6 weeks. Limited number of rooms available, blackout dates and other restrictions apply. Stays booked under this promotion are not combinable with any other discounts or promotional offers. Void where prohibited.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • ATM/banking
  • Coffee in lobby
  • Complimentary breakfast
  • Complimentary newspapers in lobby
  • Express check-out
  • Fitness facilities
  • Health club
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Laundry facilities
  • Multilingual staff
  • Parking (free)
  • Safe-deposit box - front desk

Business & Event

  • 24-hour front desk
  • Business center
  • Dry cleaning/laundry service

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Cable television service
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Hypo-allergenic bedding available
  • Internet access (complimentary)
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Multi-line phone
  • Pay movies
  • Phone
  • Refrigerator
  • Separate sitting area
  • Shower/tub combination
  • Sofa bed
  • Television
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Elevator/lift;
  • Fireplace in lobby;
  • Number of floors: 3;
  • Number of rooms: 80;
  • Patio;
  • Suitable for children;
  • Swimming pool - indoor;
  • Television in lobby
Check-in time is 3 PM
Check-out time is 11 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Know before you go

This hotel has a smoke-free policy.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.


  • Swimming

Nearby Activities & Points of Interest

0.5 - 1.0 mi

  • Lyman Allyn Art Museum - 1300 yards
  • Connecticut College Arboretum - 1700 yards

1.0 - 3.0 mi

  • United States Coast Guard Academy - 1.0 mile
  • Mystic Amtrak Station - 1.2 miles
  • Crystal Mall - 1.4 miles
  • Downtown New London - 1.4 miles
  • Hempstead Houses - 1.4 miles
  • Garde Arts Center - 1.5 miles
  • New London Amtrak - 1.7 miles
  • Hygienic Art Gallery - 1.7 miles

3.0+ mi

  • New London Groton - New London Airport (GON) - 4.6 miles
  • Fishers Island Elizabeth Field (FID) - 9.3 miles
  • Westerly State Airport (WST) - 16 miles
  • Montauk Airport (MTP) - 23 miles
  • Block Island State Airport (BID) - 31 miles
  • Hartford - Brainard Airport (HFD) - 38 miles
  • Tweed - New Haven Regional Airport (HVN) - 41 miles
  • Providence T.F. Green Airport (PVD) - 43 miles
  • Newport State Airport (NPT) - 45 miles
  • Hartford Bradley Intl. Airport (BDL) - 49 miles

Reviews

Springhill Suites by Marriott 2009.06.18
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jun 18, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Springhill Suites by Marriott 2009.03.25
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Mar 25, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Springhill Suites by Marriott 2008.11.16
Recommended Trip type: All Others "Comfortable Beds"

Reviewed by a Hotels.com guest on Nov 16, 2008

Clean, Comfortable beds. Nice breakfast. Basic but comfortable.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Springhill Suites by Marriott 2008.09.09
Not recommended Trip type: All Others "Did not worth the money"

Reviewed by a Hotels.com guest on Sep 9, 2008

The room smelled, and it did not look clean. I should have paid 20 dollars extra for the real Marriot. It felt like a road side motel with a name-brand price.

Overall Rating

1.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness
Springhill Suites by Marriott 2008.06.28
Recommended Trip type: All Others "OUTSTANDING!!!!!!!!!!!!!!!!!!!!!!"

Reviewed by a Hotels.com guest on Jun 28, 2008

The Spring Hill Suites by Marriott out did themselves the whole staff from the front desk rite to housekeeping were so nice and very helpful I would stay at this hotel again and again. It was a little pricey but well worth the money.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Springhill Suites by Marriott 2008.05.30
Not recommended Trip type: Family "needs lot improvement"

Reviewed by Jimmy of New York on May 30, 2008

Room is not clean.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
Springhill Suites by Marriott 2008.05.28
Recommended Trip type: All Others "great hotel"

Reviewed by ELISABETH of new york city on May 28, 2008

The room was satisfactory

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Springhill Suites by Marriott 2008.03.12
Recommended Trip type: All Others "no shuttle"

Reviewed by a Hotels.com guest on Mar 12, 2008

shuttle cost $21.00 each person you can get a cab cheaper and is 14 miles away not 8.5 from mohegan sun

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Springhill Suites by Marriott 2008.03.11
Recommended Trip type: With Friends "Very Nice!"

Reviewed by a Hotels.com guest on Mar 11, 2008

The hotel was clean and the service was excellent!! Shuttle was available to casino for a reasonable fee. I would definately recommend this hotel. The hotel is Non smoking which was an added bonus as most of the hotels in the area allow smoking.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Springhill Suites by Marriott 2007.12.14
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Dec 14, 2007

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Springhill Suites by Marriott 2007.12.06
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Dec 6, 2007

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Springhill Suites by Marriott 2007.10.03
Recommended Trip type: All Others "Wonderful accomodations"

Reviewed by Cathy of NH on Oct 3, 2007

Five of us were on our way to a conference and could not get accomodations at the hotel for the night before. We went to hotel.com and made reservations. What a great surprise to see our hotel accomodations. We could not have been more pleased.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Springhill Suites by Marriott 2007.05.19
Recommended Trip type: Romance "Four + Stars"

Reviewed by PK of Connecticut on May 19, 2007

Friednly staff

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Springhill Suites by Marriott 2007.05.03
Recommended Trip type: Romance "Nice Hotel"

Reviewed by Jeff of New Jersey on May 3, 2007

We stayed in a King Studio...which was kinda small. We thought with the marriott name on it the bed would be comfortable...it was somewhat disappointing. Indoor pool is extremely small...can't fit more then a few people in it at a time. Fitness facility had 3 pieces of equipment...a treadmill, stepper and weight bench...it's needs a bike and some other things.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Springhill Suites by Marriott 2007.04.09
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Apr 9, 2007

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Springhill Suites by Marriott 2007.03.28
Recommended Trip type: Romance "Nice Friendly Hotel , Close to Just About Everything"

Reviewed by B. Belknap of Pittsfield , MA. on Mar 28, 2007

We didn,t have any disappointments at this hotel . The room was clean ... and quiet and close to the beach / casino .

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17