All hotels in Waterford, Connecticut, United States of America
1 room, 2 adults
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401 N Frontage Rd, Waterford, CT, 06385, United States of America, ‏‎855-239-9485
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 178 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    3.9
3.0 / 5Good
"quick but fine"
quick but fine
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"One night stay"
Staying at the Springhill Suites was perfect for our trip one the Polar Express adventure. The hotel was local and offered a great breakfast. Area restaurants were also nearby. Staff was helpful too. Plenty of room for two adults and three children. We will definently use this location again.
Genuine Expedia guest review
Other trip Nov 30, 2014
Jen
US
5.0 / 5Outstanding
"Very good accommodations, clean, well maintained,"
So, it isn't the Ritz Carlton, but the hotel is clean, and well kept up, the breakfast buffet is really good and the people on staff are very friendly and very accommodating. If you need a place to stay when passing through New London it works very well.
Genuine Expedia guest review
Other trip Nov 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great!"
We only stayed one night but it was great
Genuine Hotels.com guest review
1 night family trip Nov 22, 2014
Leslie
US
5.0 / 5Outstanding
"Excellent"
The place was clean and perfect for an overnight stay with the family. Great buffet breakfast as well.
Genuine Expedia guest review
Other trip Nov 17, 2014
Jill
US
5.0 / 5Outstanding
"Enjoy Marriott but dont gamble."
Very cozy and warm nice place to heal when you loose your money at the Casinos.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
Paul
US
5.0 / 5Outstanding
"Nice hotel"
Clean rooms, very nice breakfast, courteous staff, close to shopping and casinos. Would stay here again.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
Catherine
US
5.0 / 5Outstanding
"Highly Recommend! GREAT SERVICE!"
For a hotel in this category, our stay was FANTASTIC! The staff was incredibly friendly, sincere and helpful. They went out of their way to get a Pack N Play delivered to the room (even before our arrival!) for our 8 month old. The breakfast was great. The room was clean and comfortable. The pool was small, but perfect. The hotel is also very near a grocery store, restaurants and shopping. Easy on/off the freeway. Stay there!
Genuine Hotels.com guest review
1 night trip with friends Oct 18, 2014
Quincy
US
5.0 / 5Outstanding
"Completely met/exceeded expectations"
Room was clean, spacious. The front desk staff was very pleasant and attentive. Free breakfast available is a nice add too. Location is convenient right off of I-95 and right next to a plaza with many stores, also a +. If I needed a room in the area again, I would come back.
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
Steve
US
5.0 / 5Outstanding
"Close to all we needed. Did some shopping and had"
We loved the comfortable beds. Even found a local massage therapist who came to our room! It was great!
Genuine Hotels.com guest review
1 night family trip Sep 1, 2014
Brenda and Jim
US
5.0 / 5Outstanding
"Great Spot!"
Stopped here to finish some work on my way to Boston. Like all Springhill Suites I have stayed in, this one had spacious rooms with very comfortable beds, a beautiful lobby, and a clean bathroom. The Internet was fast, and the office area of the rooms was nice. Don't expect much from the neighborhood -- there's a Chili's (which by the way has a great veggie bean burger with guacamole!), but other than that, it's pretty dead and not pretty. That said, it's only 2 hours from Boston and not too far from NYC, and I got a great deal on Hotels.com! Would stay there again...but wish they had a hot tub!
Genuine Hotels.com guest review
1 night business trip Sep 7, 2014
A Traveler
US
3.0 / 5Good
"Close to all must-see sights"
Front Desk Staff Helpful...Close to all must-see sights...Hotel & Room was clean...Pool is small, but I love to swim & just as long as it's clean & the water is warm, that's fine for me. Enjoyed eating breakfast outside. The breakfast was fine and equal to most other hotels. My biggest complaint was the bed and no comfortable chair. Every time I got in bed I could feel the springs at my hip! I was in pain for 3 days. My husband didn't feel it. My husband & I had a great time together. We enjoyed the Ocean Beach in New London & after 5 pm there's no charge. Would NOT recommend Flanders Fish Market & Restaurant!!! My Lobster (which they're supposed to be known for) was horrible, so tough and chewy!!!!! Kitchen Little was ok, not as good as it used to be and The Mystic Diner was good for lunch. Hotel always offered coffee, tea & cookies too. The only reason I wouldn't stay here again was because of the bed.
Genuine Hotels.com guest review
2 night romance trip Aug 29, 2014
Denise
US
4.0 / 5Excellent
"quick overnight stay"
Suite was comfortable and fit our overnight needs. Nice and clean, kids also got to enjoy the pool. Would definitely stay again.
Genuine Hotels.com guest review
1 night family trip Aug 24, 2014
Paolo
US
5.0 / 5Outstanding
"great hotel!"
Great hotel very quiet, spacious room with couch and kitchenette, very clean maintenance is kept up. Nice breakfast which last till 10am. And is kept stocked. Cons:.small pool, tiny workout room, a little far to casinos with no Busing. Overall would Def stay again.
Genuine Hotels.com guest review
2 night business trip Aug 1, 2014
jimilebra
US
5.0 / 5Outstanding
Not the best shower. Over all not too bad for one night.
Genuine Hotels.com guest review
1 night family trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
"in town for a reunion"
overall a very nice stay and better than typical continental breakfast (included freshly made eggs and sausage). Maybe a little pricey for a not so great destination.
Genuine Hotels.com guest review
2 night trip Jul 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel...not far from Foxwoods or Mohegan Sun"
The hotel was very nice and clean. Nice pool. Nice staff. Not far from either casino. I would definitely recommend.
Genuine Expedia guest review
Other trip Jul 29, 2014
30-35 yr old
US
5.0 / 5Outstanding
"Excellent. Switched room due to damp smell."
Highly recommend. Walked into assigned room and smelled musty. Asked to change and staff was very helpful. New room was perfect!
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great"
Great room, easy check, great staff very helpful. Breakfast good
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
3.0 / 5Good
The hotel was clean...but dated...the beds were ok.
Genuine Hotels.com guest review
Response by Springhill Suites by Marriott
Thank you for staying with us recently. We hope you enjoyed your visit to Eastern Connecticut. We are very proud of our hotel , last year we underwent a top to bottom renovation of our entire hotel . Again thank you for choosing our hotel and we look forward to seeing you again real soon.
1 night family trip Jul 7, 2014
One night with family
US
5.0 / 5Outstanding
"Really nice hotel"
Great time, just didn't stay long enough but will the next time.
Genuine Expedia guest review
Other trip Jun 27, 2014
MDWD
US
4.0 / 5Excellent
Neat and clean place. Rooms are spacious with large sofabed, which is convinient for big families. Towels in the pool were surprisingly small and water cold, but kids still enjoyed it. Close to Mystic Seaport and Aquarium . We enjoyed our stay and would definitely use this Hotel again if in the area.
Genuine Expedia guest review
Other trip May 28, 2014
A Traveler
US
5.0 / 5Outstanding
"modern , clean and quiet"
nice quiet hotel … recent upgrades … very clean excellent staff
Genuine Expedia guest review
Other trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
"Needs to work on welcoming guest!"
The front desk clerk was not very accommodating.....I booked 2 rooms under one reservation for some reason they separated the reservation at the hotel causing me and my party to be on 2 different floors. The clerk response to me was how was I suppose to know you were together, I responded by saying it was booked under one reservation.....well that didn't seem to help because she responded very rudely saying we don't have anymore rooms without even looking in the computer. I would say at the hotel again however I would like better customer service
Genuine Hotels.com guest review
1 night trip May 3, 2014
MRG
US
4.0 / 5Excellent
You get what they advertize. Nothing fancy, but quite adequate. Google and the hotel's own directions were confusing, but once there, you are comfortable. A good value; I would stay there again.
Genuine Hotels.com guest review
1 night trip May 7, 2014
A Traveler
US
4.0 / 5Excellent
"Great Breakfast"
The free breakfast was awesome! Our family of four loved having a sitting room. I do not think the beds were really queen sized - maybe mini queen? The location was ok as far as getting to Mystic, CT, but the hotel was not in a very scenic area.
Genuine Hotels.com guest review
1 night family trip May 2, 2014
Shana
US
4.0 / 5Excellent
Nice location. Would stay again when in the area.
Genuine Hotels.com guest review
2 night trip May 2, 2014
Cindy
US
5.0 / 5Outstanding
"You Won't Be Disappointed"
Like a home away from home. Rooms are like an individual apartment, with all appliances, large comfortable bed and a mini bathroom "suite". Highly recommend this hotel for comfort and easy access to surrounding area attractions.
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
Nick Skarlos
US
5.0 / 5Outstanding
"Marriott quality at a good price"
There room was spacious, clean and very comfortable. Breakfast was plentiful with lots of options. Only negative was a blow dryer that only worked on 'low' setting. Staff was pleasant. Highly recommend staying there if you are in the area.
Genuine Hotels.com guest review
1 night business trip Apr 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Cleansyiest , friendliest and most accomadating ."
This was one of the cleanest hotel with the most friendliest staff that have a high end accommodation . We enjoyed our stay and will surely visit again. Breakfast was very good with a large selection to choose from and Luz was very pleasant & helpful .
Genuine Hotels.com guest review
2 night business trip Mar 28, 2014
Eddison
US
4.0 / 5Excellent
"Nice Rooms, Far From Casino"
Newer, contemporary, comfortable clean rooms at decent price. Suite was large. Free breakfast avail till 10, check out at 12. Would stay again. Only reason for 4 stars is that while it comes up in a hotel search for Uncasville, CT near the casinos, its quite far in actuality and does not offer a free shuttle service to/from Mohegian like other hotels in the area do.
Genuine Hotels.com guest review
1 night trip Mar 22, 2014
A Traveler
US
4.0 / 5Excellent
"Good location"
Nice place. Good location - about 15/20 mins from Mohegan Sun which is where we were going to see a concert. Very convenient. Employees were very friendly and helpful, rooms were nice, and there was a great spread for the continental breakfast.
Genuine Hotels.com guest review
1 night business trip Mar 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel flies to Mohegan Sun"
We had a great stay! Staff was great, room was very spacious and reasonably priced. The only negative was that the beds were a bit uncomfortable. Otherwise, great stay!
Genuine Expedia guest review
Other trip Mar 3, 2014
Michele
US
5.0 / 5Outstanding
"Worth every penny if not more!"
We stayed the night here as we were going to the mystic aquarium. The hotel staff was excellent and the room was exactly what I was expecting maybe even a little more!
Genuine Expedia guest review
Other trip Feb 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Worth every penny if not more!"
We stayed the night here as we were going to the mystic aquarium. The hotel staff was excellent and the room was exactly what I was expecting maybe even a little more!
Genuine Expedia guest review
Other trip Feb 21, 2014
A Traveler
US
5.0 / 5Outstanding
"One of the best hotel rooms I have stayed in..."
Large comfy rooms. Loved the wet bar and the sink and vanity separated from the actual bathroom. Had another couple over for drinks before the show at Mohegan and had plenty of room to entertain. Will def stay there again if I can get it at the same price. Fifteen or twenty minute ride to Mohegan, and no free shuttle like some other hotels, but the room and staff made up for it.
Genuine Hotels.com guest review
1 night trip with friends Feb 15, 2014
Carol
US
5.0 / 5Outstanding
Desk clerk provided good information for parking at Mohegan Sun for the Brad Paisley concert. The room was quiet even though the hotel was at full occupancy.
Genuine Hotels.com guest review
1 night trip Feb 14, 2014
John
US
4.0 / 5Excellent
"perfect location to casino and shops"
Perfect location to the surrounding attractions, tough to navigate the highway and exit for the hotel. Lost for a few minutes, other than that great experience and nice room and pool.
Genuine Hotels.com guest review
1 night trip Feb 14, 2014
Jay
US
5.0 / 5Outstanding
"Ten minutes to Mohegan Sun"
Clean, comfortable, close to Mohegan Sun, great breakfast!
Genuine Expedia guest review
Other trip Feb 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Loved it!"
I was pleasantly surprised. The hotel is beautiful. Love the location. Nice, clean, rooms are perfect size, beds very comfortable. Even travel size amenities are first class. Continental breakfast, the best I have seen and eaten. Gym was ok...And I would definitely return.
Genuine Hotels.com guest review
2 night trip Feb 12, 2014
A Traveler
US
5.0 / 5Outstanding
very impressed, staff was wonderful, room was big.. will stay again
Genuine Hotels.com guest review
1 night trip Feb 13, 2014
maria
US
5.0 / 5Outstanding
Nice hotel, the staff was wonderful.
Genuine Hotels.com guest review
1 night trip Feb 13, 2014
SB
US
5.0 / 5Outstanding
"Free breakfast, great rooms & staff"
This hotel was just what my wife and I needed to get away from NYC for the weekend. the rooms were great, very comfortable and spacious. It's a great value (parking and free breakfast is included) and the staff was very welcoming and helpful. the only'complaint' is that it was a little confusing to get to if you are traveling from the south - you get off an interstate, get back on the interstate in the opposite direction, then hop on a service road rather than merging. Don't miss the turn (like we did) or you will have to merge back on the interstate, get off at the next exit the repeat the process all over again. All and all, great hotel!
Genuine Hotels.com guest review
1 night romance trip Jan 19, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to shopping centers & restaurants"
I am really satisfied with the hotel, it was beautiful, clean and organize. The receptionist was very nice and helpful. The only issue was the WiFi,I could use Skype and the internet was very slow. But it wasn't a big problem. About the breakfast it was ok. They should improve and include more food, like more fruits, yogurt, and natural juices. And the was awesome! I really recommend it!
Genuine Expedia guest review
Other trip Jan 12, 2014
Natalie
US
4.0 / 5Excellent
Rooms were clean, comfortable. Hotel staff was great. Breakfast was delicious. I Loved my stay last year. I am now planning to stay here this year again. No need to look elsewhere.
Genuine Expedia guest review
Other trip Jan 12, 2014
A Traveler
US
4.0 / 5Excellent
"It was a really good"
Me and my boyfriend wanted to get away for a weekend. It was the perfect spot. Casinos, shopping malls, aquarium, and village were all close. Hot breakfast was good. Room was all nice and the staff were great.
Genuine Hotels.com guest review
3 night romance trip Jan 2, 2014
A Traveler
US
4.0 / 5Excellent
"New Years Eve stay"
I stayed over on New Years Eve. The room was a little warm when I first got there at 75 degrees. This was nothing that couldn't change once I set the temperature to a cooler degree. Overall it was very clean and pleasant. I stayed in a King Studio room that was very nice. I enjoyed my stay here and the staff was very pleasant during check in and check out. I would recommend staying here.
Genuine Expedia guest review
Other trip Jan 8, 2014
Jack
US
2.0 / 5Fair
"Extremely loud air conditioner/heating system"
Fan for air conditioner/heat would not shut off... made so much noise both nights. Even when we tried to turn off the system altogether. Could not fall asleep... even with earplugs! Very disappointing stay. Will never stay here again. Also extremely loud guests next door that carried on well into the wee morning hours. Too bad it was a nice place, but wont return.
Genuine Expedia guest review
Other trip Jan 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic! We'll definitely return"
Everything was great, but I wish it had a hot tub lol!!
Genuine Hotels.com guest review
3 night romance trip Jan 2, 2014
Dee P
US
5.0 / 5Outstanding
"Great Hotel"
My daughter and I enjoyed an overnight at Springhill. The location was perfect - close to restaurants and shopping. The breakfast was delicious. Hotel was clean and well maintained.
Genuine Hotels.com guest review
1 night trip Dec 27, 2013
EAM
US
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