Extended Stay America Phoenix - Deer Valley - Phoenix

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Genuine Hotels.com guest review

Rooms were clean and had a full size refrigerator and a well stocked kitchen. Continental breakfast was free and adequate. Staff was super friendly and helpful. I would stay again in a heartbeat. The chair to watch TV in was so comfy I would have taken it home if possible. The WiFi was first rate high speed and easy to use. The price was slightly higher […] than a "Number Motel" but had the amenities of a 3 star property. Book it NOW! Read more

Genuine Hotels.com guest review

After using wifi - computer now does not connect - somehow the hotel connection changed the wireless connection

Genuine Hotels.com guest review

the stay was very enjoyable plenty room to park our trailer....very well kept ad the beds are very comfortable

Genuine Hotels.com guest review

Cleanliness of room and hotel was excellent, you cant beat the price and the remarkable customer service.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were quite pleased with the room itself - the full sized refrigerator was an added bonus. The hotel smelled very clean when we first walked in the door and maintained that cleanliness throughout our stay. We were also very happy with our interactions with the staff. The extended stay aspects of the hotel suited our needs perfectly. We would definitely […] stay there again. Read more

Genuine Hotels.com guest review

The room appointments were nice, though definitely not queen beds. We loved the lite breakfast bar, especially coffee and hot oatmeal. Couple suggestions - cleaning the common areas, back entrance, stairs, and hallways, routinely would greatly enhance the ambiance. The staff were very kind and service oriented.

Genuine Hotels.com guest review

This Extended Stay property is showing quite a bit of age and limitations as a Suites hotel. The rooms are not very large, certainly not a "suite" in our opinion, just a micro kitchen in essentially a two-bed room that quickly became very cramped for 2 adults. No sofa. Work desk a joke. No closet. Poor TV channel selections (no HBO or other prime movie […] channels available, no guide channel). Parking lot very cramped and difficult to access from the street due to turn restrictions. Bath dated and no hair dryer supplied, nor shampoo items. Linens in bath inadequate. Staff not able to fix problems with loose wiring fixtures and missing luggage carts. Overall, a 3 rating out of 10. Read more

Genuine Hotels.com guest review

For the price this place met my needs. The hotel and room were clean which is what I care about most. My only complaint, is that they only provided the bare minimum-soap. I've been at other extended stays that provided shampoo and lotion and a hair dryer so I had expected that.

Genuine Hotels.com guest review

Very reasonable rates and ideal location for my needs on this trip. The tradeoff is no daily service, but I really didn't need that - don't change sheets and towels at home, why do I need that for a 2 night stay? Do wish they brought coffee everyday, but that is minor. No problems with noise. I prefer more for a breakfast spread, but again a trivial […] issue. I plan to return. Read more

Genuine Hotels.com guest review

This was a last minute reservation that I had made with try his property. I made it 4 hours before arriving there. When I got to the hotel, they were overbooked! There was one room that was reserved for someone else and they ended up giving it to me. They had my reservation, everything was there, but not a room. So whoever's room I got must of been […] every unhappy if they ever showed up! Read more

Genuine Hotels.com guest review

The location was perfect for my needs, and shopping and restaurants are only a few blocks south on 27th (quick drive away). I only stayed a single night, and the room was clean and comfortable. The neighborhood was very quiet, especially for a Saturday night, perfect for travelers needing rest.

Genuine Hotels.com guest review

Employees were very helpful. We were able to experience the amenities at another hotel of the same chain since ours did not have a pool. Employees at both places were super nice and both places were clean and well taken care of. Absolutely recommend.

Genuine Hotels.com guest review

I had no problem with the hotel. My problem was finding it. The first night we hunted for four hours in high traffic. Pheonix dumps you on a freeway with every missed turn and roads and streets don't make sense. On the second night we did better, only three hours. When we finally got to our room, my husband and I decided we were not going to do this […] again. We packed up and Left town leaving a paid for room behind. Read more

Genuine Expedia guest review

every noise can be heard from the neighboring rooms. didn't get room vacuumed at all during 8 day stay.

Genuine Expedia guest review

very clean, staff was polite and helpful .

Genuine Hotels.com guest review

I needed a place to stay and this place fit the bill. Inexpensive, clean room, safe area, friendly staff.

Genuine Hotels.com guest review

Great service. Very friendly staff, Lynette was exceptional!!! Great location close to many stores and restaurants. Would definitely stay again.

Genuine Hotels.com guest review

I did not sleep at all because of running toilet and dealt with the worst morning working ever especially the manager john. Got robbed , and while leaving my luggage in an unsafe place designated by said manager , came to find personnal property taken from a visible open suitcase. Hotel claiming no responsability whatsoever. What an experience ? Worst […] of all times for a frequent traveller . In fact i never complain but this was beyond leaving unheard from users . Read more

Genuine Hotels.com guest review

The personnel were very helpful. The room was very well kept. Parking was great. We were very comfortable and we plan to stay there in the future.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

All good

Genuine Hotels.com guest review

Clean room, minimal amenities. Beds uncomfortable.

Genuine Expedia guest review

As soon as we walked in it had a horrendous smell. Almost like a mildew or something. They did give us air fresheners, but that didn't work much. The beds were like sleeping on a cardboard box on the ground and super noisy. On the other note the employes were nice and understanding.

Genuine Hotels.com guest review

it was only ok. it was hot, so noisey air conditioner as always running.

Genuine Hotels.com guest review

The room was better than I thought it would be.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I needed a place to stay close to where i had to be. This is a great hotel for business travelers. The rooms are like studio apartments at a great price. The front desk staff were very nice and very helpful.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I reserved a non-smoking room and on arrival was told that only smoking rooms were available. As one would expect, the room stunk like smoke. This never makes me happy. At least the windows opened and the room could be aired out somewhat. Everything else was OK.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room did not have a welcoming feeling ,cigarette burns on the carpet , black stains on the toilet , asked for a non smoking room and received one with an ashtray ? Noise from the elevator and foul smells from garbage lined up down the hallway, and cigarette smoke.

Genuine Expedia guest review

It was fine....for the price. Comfortable and enjoyed the refrigerator and microwave.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I booked the room requesting a non-smoking room but when I checked in they said they could not honor it. They had me inspect the room before I took it and offered to try and find me a room at another hotel but couldn't promise anything. The room was OK but I wish I had known this before I booked. Could have been a big problem.

Genuine Hotels.com guest review

It was a convenient hotel with kitchenette, but not luxurious by any stretch of the imagination. There was a constant bad odor in the room which management said was from the previous guest who cooked with curry. It was cheap, convenient, and the location was handy for what we needed. The place seemed to be full during Christmas week, so others liked […] it too. Read more

Genuine Hotels.com guest review

Small efficiency with frig and stove. Small TV with limited channels. Wireless Internet for a small fee.

Genuine Hotels.com guest review

This hotel is good for the price. Hallways smelled of curry the entire time and the laundry facilities and vending machines were outrageously priced, but it's good for what it is... I'll stay again...

Genuine Hotels.com guest review

I was very disappointed with this hotel. The pictures make it look really nice, but when you get off the elevator you are walking through the hallway of the smoking section of your floor. If you selected a non-smoking room you have to go through a very smoke filled hallway in order to access your room. At least this was my experience. If I wanted to […] almost choke from smoke, I would have requested a smoking room!!! The restroom had a foul odor in it and the bed was very uncomfortable. I will be travelling back to the same town in three months but will not even consider staying at this hotel again! I also had to wait 20 minutes in the lobby when I arrived because there was no one at the desk and there is only one person on duty at the desk at a time. Read more

Genuine Expedia guest review

Clean rooms. Efficient check-in. Only supplied with one coffee pouch for room brewer. Had to pay extra for additional days.

Genuine Hotels.com guest review

We had reserved 2 non-smoking rooms and one was on the smoking floor - otherwise, can't complain about anything. Everyone was friendly and the rooms were all clean.

Genuine Hotels.com guest review

It was clean and quiet outside but the room above us had some extremely noisy guests that kept tunning across the room until quite late even though we called the front desk. The kitchen was an added bonus and the price was right for the amenities.

Genuine Expedia guest review

Quick to resolve small issues (replaced non-functioning microwave and missing dishes/silverware, etc) Not my memory foam mattress at home, but comfortable enough for a decent nights sleep. This was my second stay here and I will stay again my next trip through.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Wonderful staff, Leroy & Kimberly were fabulous and extremely helpful. Would definitely recommend and stay at again without hesitation!

Genuine Hotels.com guest review