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	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

The Surrey Hotel - Auckland

4 stars

465 Great North Road, Grey Lynn, Auckland, 1021 New Zealand ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $87

available on 05/23/13

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1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

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Landmarks near The Surrey Hotel

Auckland Kingsland Station Hotels - Auckland 970 yards
Auckland Morningside Station Hotels - Auckland 1100 yards
Museum of Transport and Technology Hotels - Auckland 1100 yards
Western Springs Stadium Hotels - Auckland 1200 yards
Eden Park Hotels - Auckland 1200 yards
All landmarks in Auckland

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Explore the world

Overview of The Surrey Hotel - Auckland

Location.
Located in Auckland (Grey Lynn), The Surrey Hotel is close to Museum of Transport and Technology, Mt. Eden, and Sky Tower. Also nearby are Eden Park and Auckland Zoo.

Hotel Features.
The Surrey Hotel has an indoor pool, a spa tub, and a steam room. Wireless Internet access is available in public areas (surcharges apply) and an Internet point is located on site. This Auckland hotel offers a restaurant and a bar/lounge. The staff can provide concierge services, business services, and tour assistance. Additional amenities at this Edwardian hotel include a fitness facility, barbecue grills, and laundry facilities. Guest parking is complimentary.

Guestrooms.
The 83 guestrooms at The Surrey Hotel include safes and complimentary newspapers. Wireless and wired high-speed Internet access (surcharge) is provided. Televisions are equipped with satellite channels. All accommodations provide direct-dial phones with voice mail. Bathrooms offer bathrobes, hair dryers, and complimentary toiletries. Additional amenities include windows that open and clock radios. In addition, amenities available on request include irons/ironing boards and wake-up calls. Housekeeping is offered daily.

3.5 out of 5 Good (53 reviews)

Hotels.com Guest Rating

Budget accomdation,good location,very busy traffic around Auckland by Marilyn from Lake Macquarie on 04/27/13

Enter dates to check prices

Hotel Info: ‎1-866-539-8117‎

from $87

Check in

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Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

Standard Hotel Room

Deluxe Hotel Room

Family Room

One Bedroom Apartment, Garden View

Motel Studio

Two Bedroom Apartment

Long Stay Deal

What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Check-in time starts at: 2 PM
Minimum check-in age is: 18
Check-in time ends at: 5:30 AM
Check-out time is: 10 AM
Early departure fee charged
Pets allowed
Pet maximum weight in kg is: 5
Maximum number of pets per room: 1
Caters to seniors
Caters to groups
American Express
Diners Club
MasterCard
Visa

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
All guests staying in hotel guestrooms must be registered with the hotel.
This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Amenities

General
Bar/lounge
Barbecue grill(s)
Elevator/lift
Garden
Internet point
Number of buildings/towers - 4
Number of floors - 3
Restaurant
Swimming pool - indoor
Total number of rooms - 83
See more facilities
- Luggage storage
- Meeting facilities size (feet) - 3229
- Meeting facilities size (meters) - 300
- Number of meeting/conference rooms - 5
- Wireless Internet access - surcharge
- Year Built 1980

Rooms (all rooms include)
Bathrobes
Clock radio
Complimentary toiletries
Cribs/infant beds available
Hair dryer
In-room safe
Iron/ironing board (on request)
Private bathroom
Rollaway/extra beds available
Window opens
See more room details
- Climate control
- Complimentary newspaper
- Daily housekeeping
- Direct-dial phone
- Satellite TV service
- Voice mail
- Wake-up calls
- Wired high-speed Internet access (surcharge)
- Wireless Internet access (surcharge)

Services
Concierge services
Fitness facilities
Free parking
Laundry facilities
Room service
Safe-deposit box at front desk
Self parking
Spa tub
Steam room
Tour assistance
View more services
- Breakfast available (surcharge)

Business & Event
24-hour front desk
Business services
Multiple large conference rooms
Multiple small meeting rooms

Accessibility Features**
Accessible bathroom
Accessible parking
Accessible path of travel
In-room accessibility
Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

National rating

Official New Zealand Rating provided by Qualmark®
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Dining

The Surrey Pub offers breakfast, lunch and dinner daily, serving wholesome food, premium NZ wines and local beers. Guests can enjoy traditional English pub surroundings or soak up some sun on the outdoor deck.
The Surrey Hotel also caters for events / special functions and conferencing.

Recreation

Guests are welcome to use the gym, private spa and indoor heated swimming pool during their stay with us. We also offer complimentary parking and 15 minutes free Wi-Fi in the lobby area.
The recreational activities listed below are available either on site or nearby; fees may apply.

Aerobics nearby
Bicycle rentals nearby
Bungee jumping nearby
Horse riding/rental nearby
Kayaking nearby
Running track/path nearby
Swimming on site
Tennis nearby

Notification and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between NZD 17.50 and NZD 21.50 for adults, NZD 1 and NZD 14 for children (approximately)
Fee for in-room wireless Internet: NZD 15.95 (for 24 hours, rates may vary)
Fee for in-room high-speed Internet (wired): NZD 15.95 (for 24 hours, rates may vary)
Fee for wireless Internet in public areas: NZD 25 per day (rates may vary)
Fee for high-speed Internet (wired) in limited public areas: NZD 9.95 (for 2 hours, rates may vary)
Deposit: NZD 100 per stay
Late check-out fee: NZD 30
Rollaway bed fee: NZD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

All hotels in Auckland, New Zealand

Map

-36.866289, 174.738765

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Nearby Activities & Points of Interest

Less than 0.5 miles

Grey Lynn - 900 yards

0.50 - 1.0 mi

Auckland Kingsland Station - 1000 yards
Auckland Morningside Station - 1100 yards
Museum of Transport and Technology - 1100 yards
Western Springs Stadium - 1200 yards
Eden Park - 1200 yards
Artstation - 1500 yards
Chamberlain Park Public Golf Course - 1700 yards
Newton - 1700 yards
Ponsonby - 1700 yards

3.0+ mi

Auckland Intl. Airport (AKL) - 9.9 miles
Ardmore, New Zealand (AMZ) - 17 miles

All hotels in Auckland, New Zealand

Reviews

All (53)
Business (5)
Romance (1)
Family (8)
Friends (1)
Other (38)

3.5 / 5

Good

Score breakdown (from 53 reviews)

5.0

(11)
4.0

(18)
3.0

(14)
2.0

(9)
1.0

(1)

Average rating for:

Cleanliness
3.6
Service
4.0
Comfort
3.4
Condition
3.1

Reviews: Overall

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The Surrey Hotel - Auckland

4.0 / 5

Excellent

Cleanliness
3.0
Service
5.0
Comfort
4.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

15 night business trip in Oct 2012

A Traveller

The following English reviews were posted by Hotels.com guests from other countries

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"Location Good"

Cleanliness
3.0
Service
4.0
Comfort
3.0
Condition
3.0

Budget accomdation,good location,very busy traffic around Auckland

Genuine Hotels.com guest review

1 night family trip in Apr 2013

Marilyn

The Surrey Hotel - Auckland

2.0 / 5

Fair

"Wouldnt go back"

Cleanliness
2.0
Service
4.0
Comfort
3.0
Condition
2.0

We walked in to find a broken chair and door, there was no off road parking available and we were kept up till 5am with a kapa haka group partying it up next door. They woke us again at 7am. Not happy, would definately NOTgo back

Genuine Hotels.com guest review

1 night trip in Apr 2013

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

Cleanliness
3.0
Service
4.0
Comfort
3.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Mar 2013

A Traveller

The Surrey Hotel - Auckland

2.0 / 5

Fair

Cleanliness
2.0
Service
5.0
Comfort
3.0
Condition
2.0

Rooms and beds ready for upgrade which we understand is in the plan

Genuine Hotels.com guest review

1 night trip in Apr 2013

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"Close to all that we required"

Cleanliness
4.0
Service
4.0
Comfort
3.0
Condition
2.0

The rooms were very clean and the service was great. The location was excellent for where we needed to go. The décor in the rooms needs updating though.

Genuine Hotels.com guest review

3 night trip in Mar 2013

A Traveller

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

"allow pets.....great sights, very central"

Cleanliness
5.0
Service
5.0
Comfort
3.0
Condition
5.0

The hotel was clean, friendly, ideally situated to kids attractions and cafes, as well as the city for adults.... the pool was great for the kids as was the tv in their bedroom.....the fact I could have a room with my dogs in at night (left in car while out with us to limit barking. was absolutely awesome. It was rather noisy, and without air conditioning […] in the rooms we had to keep the windows open and this increased the noise factor, and the fact their is no living space to speak of, ie a couch to blob on,....I also found the bed rather low. but. all in all, having the pets is huge... Read more

Genuine Hotels.com guest review

1 night trip in Apr 2013

dog lover

The Surrey Hotel - Auckland

2.0 / 5

Fair

Cleanliness
2.0
Service
3.0
Comfort
2.0
Condition
2.0

Hotel was ok, annoyed with cleaning staff having their children with them at work and utilising the pool area which we as guests wanted to use. Room had a water leak and was a little run down. Front desk staff friendly and overall very good.

Genuine Hotels.com guest review

1 night trip in Mar 2013

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

4 night trip in Feb 2013

A Traveller

The Surrey Hotel - Auckland

1.0 / 5

Poor

"Very poor, old and noisy"

Cleanliness
2.0
Service
2.0
Comfort
1.0
Condition
1.0

Worst experience. Room was on the side of the street, with very poor noise insulation. Had a very bad night despite sleeping pills and ear plugs.

Genuine Hotels.com guest review

2 night business trip in Mar 2013

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"Convenient for Eden Park"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Nice, clean room and helpful staff on reception. Location is convenient for Eden Park and Auckland Zoo (Both within 20 mins walk) and bus to Auckland CBD stops outside hotel. I was in the annex across the road which made me less inclined to use the hotel amenities (Pool, gym and bar). One small gripe. WiFi rates were very expensive at nearly four times […] the cost per 24 hours of anywhere else I stayed in NZ. Can't see the justification in that to be honest. Read more

Genuine Hotels.com guest review

6 night trip in Feb 2013

Pat

The Surrey Hotel - Auckland

3.0 / 5

Good

"It is all right for a night"

Cleanliness
3.0
Service
3.0
Comfort
2.0
Condition
3.0

Receptionist was pleasant but service poor - had to walk across road to other side with no assistance. Unable to even make toast for someone that arrived after nine - not very understanding.

Genuine Hotels.com guest review

1 night trip in Feb 2013

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Other trip

Feb 28, 2013

Catherine

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night trip in Feb 2013

John

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"Good homely respite"

Cleanliness
3.0
Service
5.0
Comfort
3.0
Condition
4.0

Fine as we were just an overnight stop-over, some surfaces were grubby and sheets getting old. Food was good, we had room-service which arrived in good time and was very good. Reception was welcoming and helpful in organising us a taxi.

Genuine Hotels.com guest review

1 night trip in Feb 2013

A Traveller

The Surrey Hotel - Auckland

2.0 / 5

Fair

"needs renovatiing very old and tired looking."

Cleanliness
2.0
Service
2.0
Comfort
2.0
Condition
2.0

Hotel room we stayed in needs major renovation, found the room very old and depressing looking, wall paper was peeling off behind the TV which you could see, wouldn't recommend unless upgraded. Room was clean but still needs renovations, travelling from overseas you don't want to stay in a room like that wasn't up to the standards we're used too, s […] orry. Read more

Genuine Hotels.com guest review

3 night trip in Feb 2013

Lauren

The Surrey Hotel - Auckland

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Feb 2013

A Traveller

The Surrey Hotel - Auckland

3.0 / 5

Good

Cleanliness
3.0
Service
5.0
Comfort
3.0
Condition
2.0

Great Location, very friendly hotel staff.

Genuine Hotels.com guest review

2 night family trip in Jan 2013

Angela

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

"HAPPY DAYS"

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
5.0

THE STAFF WERE VERY FRIENDLY AND HELPFUL WITH DIRECTIONS ESPECIALLY AS WE WERE INTERNATIONAL GUESTS. WE HAD A BEAUTIFUL MEAL AND IT WAS GREAT TO BE ABLE TO ENJOY A DRINK , MET OTHER GUESTS WHILST WATCHING THE KIDS PLAY IN THE POOL.

Genuine Expedia guest review

Other trip

Jan 28, 2013

Jacque

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"close to cbd"

Cleanliness
3.0
Service
3.0
Comfort
4.0
Condition
3.0

quite and cheap

Genuine Hotels.com guest review

2 night trip in Jan 2013

ghassan

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

"Surrey hotel rating"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Very nice hotel, close to city and very helpful staff. Thank you for a great place to stay in auckland. Made our holiday alot better!! Recommend it to all

Genuine Hotels.com guest review

3 night family trip in Jan 2013

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Jan 2013

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"Value for money"

Cleanliness
4.0
Service
4.0
Comfort
3.0
Condition
3.0

Value for money. staff were friendly and helpful. rooms were basic but had everything you needed

Genuine Expedia guest review

Other trip

Jan 21, 2013

A Traveller

The Surrey Hotel - Auckland

2.0 / 5

Fair

"Bit disappointing"

Cleanliness
3.0
Service
3.0
Comfort
2.0
Condition
2.0

The hotel gardens were overgrown and the decor is really ghastly...........kitchenette was very basic in my "garden apartment" ancient electric hob, no decent coffee, room service menu uninspiring, television reception was terrible in my room too, nothing for a kid to watch in the evening (just freeview channels available) and for some reason there […] was 2 tvs in the bedroom: one didn't work. Pool was fine, gym has broken equipment and no proper exercise bike, no rowing machine or crosstrainer. Read more

Genuine Expedia guest review

Other trip

Jan 17, 2013

Loopin

The Surrey Hotel - Auckland

3.0 / 5

Good

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
2.0

Easy to find, easy access to city, Hotel rooms fine. Friendly staff.

Genuine Hotels.com guest review

1 night trip in Jan 2013

A Traveller

The Surrey Hotel - Auckland

3.0 / 5

Good

"Handy"

Cleanliness
4.0
Service
3.0
Comfort
3.0
Condition
2.0

we asked for a room in the main hotel. On arrival we were sent across the road to the old part of the Hotel which is very old. In Future we would book direct with the Hotel. however on Monday when booking out of the Hotel the lady at the office was so obliging and pleasant. she had an American or Canadian accent. .

Genuine Expedia guest review

Other trip

Jan 15, 2013

Rose

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night romance trip in Dec 2012

A Traveller

The Surrey Hotel - Auckland

3.0 / 5

Good

Cleanliness
4.0
Service
3.0
Comfort
2.0
Condition
2.0

No chairs in room to sit on. Power switches blew fuses twice. Towels were not changed so we had wet towels for our two-night stay.

Genuine Hotels.com guest review

2 night trip in Dec 2012

A Traveller

The Surrey Hotel - Auckland

3.0 / 5

Good

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
3.0

Good average, comfortable accommodation. My one night stay spoilt only by some noisy guests shouting and slamming doors for a time about midnight.

Genuine Hotels.com guest review

1 night trip in Nov 2012

Errol

The Surrey Hotel - Auckland

2.0 / 5

Fair

"Surrey hotel"

Cleanliness
2.0
Service
2.0
Comfort
2.0
Condition
1.0

I would say the hotel is in a convenient location and it was good they provided parking - our main reason for picking this hotel. I would say the hotel is in need of a spruce up the decor is very dated, it is quite a dark room to and doesnt get much light, the mattress on the bed was in need of replacing and you could hear conversations through walls […] and doors slamming all the time so rooms not very quiet. Read more

Genuine Hotels.com guest review

2 night trip in Nov 2012

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"Economical"

Cleanliness
4.0
Service
4.0
Comfort
3.0
Condition
4.0

Reception and room staff were very pleasant and helpful

Genuine Hotels.com guest review

2 night trip with friends in Nov 2012

John

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

"Surrey hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

very good , room and customer service

Genuine Hotels.com guest review

1 night business trip in Nov 2012

Bruce n marie

The Surrey Hotel - Auckland

3.0 / 5

Good

Cleanliness
2.0
Service
5.0
Comfort
2.0
Condition
2.0

staff friendly and helpful, room smelt, noisy at night in the hotel

Genuine Hotels.com guest review

5 night family trip in Oct 2012

carmel

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night family trip in Oct 2012

The Cottons

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"Close to central Auckland"

Cleanliness
4.0
Service
4.0
Comfort
3.0
Condition
4.0

Great stay thanks, but please could you modify the perfume smell in the room. We found it very overpowering.

Genuine Hotels.com guest review

1 night business trip in Oct 2012

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

Cleanliness
4.0
Service
5.0
Comfort
3.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

5 night business trip in Oct 2012

A Traveller

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

"close to the CBD"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

We were heading into town for a night out with friends and stayed at the Surrey, the hotel was really close to the buses which made it super easy and quick to get to the CBD. The staff were awesome, really knowledgable and friendly and the buffet breakfast was brilliant. I wouldnt hesitate to stay there again.

Genuine Hotels.com guest review

1 night trip in Aug 2012

Kim

The Surrey Hotel - Auckland

3.0 / 5

Good

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
3.0

Stay and location met our needs walking distance to Eden Park

Genuine Hotels.com guest review

1 night trip in Aug 2012

A Traveller

The Surrey Hotel - Auckland

2.0 / 5

Fair

"Disappointing Hotel"

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
2.0

I think we must have had the dud room for the night! Window catch was broken on window, so not able to close - a bit breezy for August. I had to stuff towels in the gap to cut the breeze done. I did let hotel staff know of this No hot water, not a pleasing experience for August. The breakfast was disappointing, hardly anything left by the time we […] came for breakfast - (8.30am) there were people milling around requesting butter, hot water, waiting for more bacon, etc. The staff seem to be busy out the back, there was no one out the front, topping up food area, and clearing plates. I would not rate this as 4 star accommodation, I was quite disappointed with hotel. Read more

Genuine Expedia guest review

Other trip

Aug 27, 2012

Jane

The Surrey Hotel - Auckland

3.0 / 5

Good

"Not bad but could easily have been better"

Cleanliness
4.0
Service
4.0
Comfort
3.0
Condition
3.0

Staff on arrival were very pleasant. Room was excellent on first impression having been recently refurbished, had a large tv in the lounge and another in the bedroom however missed a few basics like cooking facilities to go with the kitchenette (has microwave only) and bedside lamps for reading at night and an alarm clock would have been handy. Unfortunately […] we experienced a luke warm shower (at best) the next morning which was a surprise to the staff as the system operated on gas??? Did not dine in restaurant but looked clean and tidy. Do not bother watching the rugby or anything similar on the large tv in the bar as the screen continually digitizes which is incredibly frustrating. The bar staff claims that it all ways does that. Overall not bad but could easily have been better. Read more

Genuine Expedia guest review

Other trip

Aug 27, 2012

Chris & Sue

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"Close to zoo"

Cleanliness
4.0
Service
3.0
Comfort
3.0
Condition
3.0

Very roomy. Lots of space for the children.

Genuine Hotels.com guest review

1 night family trip in Jul 2012

A Traveller

The Surrey Hotel - Auckland

2.0 / 5

Fair

"not recommended"

Cleanliness
2.0
Service
3.0
Comfort
1.0
Condition
2.0

This is a hotel in two parts, a very bad part and a nice part. The first night I was in the unit across the road and experienced the most energy inefficient heating ever. I just froze all night as the small oil heater struggled to heat such a large area. To their credit, they moved me into the hotel proper after that and it was fine. So if you stay […] here make sure you are in the same part of the hotel as the reception and not across the road. It is also a bit stuck in the past. No included wi-fi here and they charge $16 for internet for 24 hours, a real drag when you just need it for half an hour or so. And they still use those gross bedspreads which they probably do not wash between guests. Read more

Genuine Expedia guest review

Other trip

Jun 20, 2012

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"close to town centre"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

Lovely hotel at a good price, clean comfortable room, polite helpful staff.

Genuine Hotels.com guest review

1 night trip in May 2012

Chris

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

"Surrey Pub review"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

We stayed in the Surrey Hotel for 3 nights and found the staff most welcoming and pleased to help with anything. Food was great. Room was nice & quiet. The only thing was that we booked "Quality Inn" so found it hard to find our destination as the name had changed to Surrey Pub, maybe a short email to all that had booked would have avoided any confusion […] on the name change. Read more

Genuine Expedia guest review

Other trip

Apr 15, 2012

A Traveller

The Surrey Hotel - Auckland

2.0 / 5

Fair

"Clean but fusty"

Cleanliness
3.0
Service
2.0
Comfort
3.0
Condition
2.0

Good location for Eden park. The hotel was clean but smelt fusty. Reception staff didn't give out any information eg check out time, location of the pool etc.

Genuine Expedia guest review

Other trip

Mar 5, 2012

A Traveller

The Surrey Hotel - Auckland

3.0 / 5

Good

"weekend at auckland"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

initial confusion in finding hotel because of name change.website is also out of date. the hotel is going through a progressive upgrade and has the potential to rate the 4star rating.

Genuine Expedia guest review

Other trip

Jan 9, 2012

A Traveller

The Surrey Hotel - Auckland

4.0 / 5

Excellent

"Great location for Eden Park"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

The room was comfortable with a modern bathroom & shower. The location is great for Eden Park and is walkable in 20 min.

Genuine Expedia guest review

Other trip

Oct 10, 2011

A Traveller

The Surrey Hotel - Auckland

3.0 / 5

Good

"Quality Inn West End 465 Great North Road"

Cleanliness
3.0
Service
5.0
Comfort
4.0
Condition
2.0

Not bad but could have been a little cleaner-just the floor under the bed. The noise from the floor above was an issue. The kitchen was good, would like mugs for tea. There was no noise from the road which was great consistering that we were on a main road.

Genuine Hotels.com guest review

2 night family trip in Jun 2011

A Traveller

The Surrey Hotel - Auckland

3.0 / 5

Good

"Quality Inn West End"

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
3.0

Nothing amazing - nothing too bad either accept poor sound insulation from other rooms and floors. It seems to pitch itself as more up market when actually its out of date and generally of a low standard. Would not recommend if you are expecting anything more than average.

Genuine Hotels.com guest review

1 night trip in Jun 2010

A Traveller

The following reviews were posted by Hotels.com guests from other countries

The Surrey Hotel - Auckland

5.0 / 5

Outstanding

"très bien situé et bien desservi"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

Un séjour très agréable ,très bon accueil, et un service irréprochable.Pour la cuisine en appartement, manque une plaque de cuisson et qq éléments de vaisselle

Genuine Hotels.com guest review

9 night trip in Mar 2013

A Traveller

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