The hotel worked perfect for us as we just stayed overnight and the breakfast was very good! Easy to find and get to.Genuine Hotels.com guest review
It was all great service!~Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi Darren, thanks for staying with us here in Canberra. We have a fantastic team working with us here. We are very proud of the way they do their best to make our guests feel welcome at all times.
"Quiet Location Away from the City Noise"
We stayed here 5 nights. Room was clean and very comfortable with lots of space. The hotel is located in a quiet area. It does require having a car. With a car, it had easy access to major roads to bypass downtown or easy roads to get to the Parliament area. The pool area is very pretty and relaxing. Dinner in the restaurant was good and not overpriced. […] The happy hour was also a great deal. The hotel even had a self service laundry. Rooms had refrigerators and coffee/tea facilities. The restaurant even gave us dishes and utensils so we could have our own breakfast in the room. Staff were very accommodating and friendly. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi Jean, we were very grateful to host your visit to Canberra and I'm happy to see that we played our part in making your stay an enjoyable and memorable experience.
"Very helpful personnel"
Great hotel, clean, and nice and helpful personnel. A little out of the way to the city and the Australian National University.Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi Claudia, we are located in the inner-south of Canberra, around a ten minute drive from the ANU and CBD. Canberra's highlights however, including Manuka, Kingston and tourists attractions including Parliament, Questacon etc, are all very close by.
This hotel had everything we required. Close to the town. Staff very helpful. Room very clean and access to mini bar. Fresh milk given to us on check in. Wifi connection and speed the best we have encountered over the last week or so of our road trip. Would recommend this hotel to anyone in the areaGenuine Hotels.com guest review
well maintained motel with excellent service and facilitiesGenuine Hotels.com guest review
"Best hotel to stay at in Canberra! :)"
This is the 3rd time i have stayed here and think it is the best hotel in terms of affordability and comfort. The staff are very friendly and helpful, rooms are nice and cosy, comfy beds and the shower is so good (i'm very picky with showers). The free wifi is also great to have. I highly recommend this hotel to anyone that is looking to stay somewhere […] while travelling to Canberra. Read moreGenuine Hotels.com guest review
Joe the concierge was fantastic, very welcoming & friendly, there should be a lot more like him.Genuine Hotels.com guest review
Very quiet neighbourhood and easy/access to and from airport. Comfortable and very affordable.Genuine Hotels.com guest review
Good value for money with free wifi (albeit a little slow) and free parking. Fruit and sweets also available for guests at the front desk. German club is next door if you want a schnitzel and beer. Very friendly and helpful staff.Genuine Hotels.com guest review
"Better than most"
Much better than the average for this class of Motel. Rooms refurbished to a good standard. Staff helpful and friendly. Price below rack price due early internet booking.Genuine Hotels.com guest review
Ideal for my business tripGenuine Hotels.com guest review
"Convenient to many services"
Very convenient to many shopping precints, the city and restaurants. Professional, friendly staff and very quiet.Genuine Hotels.com guest review
Very comfortable rooms and spacious. Hotel staff very professional and this is in a good location to a number of facilities in Canberra.Genuine Hotels.com guest review
"Decent, inexpensive hotel room."
Stayed for three nights. Staff was very welcoming. Room was clean with very comfortable beds. No bath in my room; only a shower. The room could use more entertainment options and a larger TV. Free, reliable Wi-Fi but it is quite slow. Located minutes from Manuka and Kingston which offer plenty of eating and entertainment options. Not far from the centre […] of Canberra. Overall quite good. Read moreGenuine Expedia guest review
No fuss, comfortable stayGenuine Hotels.com guest review
Wonderful place to stay! Will be back!Genuine Hotels.com guest review
"Good for a Budget Hotel"
Disappointed in staff... We got to the breakfast around 09:15 am and the staff there started pulling faces. There were 2 ladies and they behaved as if it was a sin to be there at 09:15 am.... even though the breakfast was open till 10:00 am. They were very negative in responding to our requests. When we left the Hotel, I had left my shirt in the room […] in error. I call up the hotel and the lady at reception took my number and told me that she would call me back. I called the hotel next day and she was not there and they said that she would call me back. One week gone and no one has called me at all. Disappointing over all. The male staff at the reception was very polite and welcoming. He was one big bonus to the Hotel... Read moreGenuine Expedia guest review
Nice clean rooms, good service. Convenient location to multiple places.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Thanks for sharing your feedback, Ravi. We are pleased that you found us a great value, convenient location to base your stay in Canberra.
"Good valued and clean"
The service is the best. Free Wifi and car parking. Room is nice and clean. Even hotel's outside looks a bit old, but it was surprised us when see inside the room. Location is a bit far from CBD, but anyway it won't bother you if you got an own car. Overall is excellent and good valued to stay in Canberra!Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi there, thanks for sharing your review. We are glad you exceeded your expectations and hope to see you back soon. Warm regards, Ryan Deebank - Sales & Marketing Manager
"All the Conveniences Required"
I only stayed a couple of nights for business. The hotel had all the conveniences I needed for my stay.Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi Margaret, I'm pleased that we met your needs during your recent visit. We work hard to make sure that we fit the bill for our business travellers, providing a reliable, consistent and comfortable hotel. Warm regards, Ryan Deebank - Sales & Marketing Manager
"Access to Canberra Floriade"
We arrived around 11am, saturday 4 October. We knew that check-in is at 2 pm. However, the Reception staff (Raelene) informed me that our 'room is available'. That's great! Room 248 has 2 beds: a queen and a single, a large flat-screened tv, an aircon, a bar fridge, a toilet and bath, flat iron and board, kettle for coffee and tea. Our room, although […] facing the main street, is shielded from traffic noise by a ceiling-to-floor curtain. After a short rest we left for the Floriade but had to leave that for the next morning after we encountered a problem: no place to park! Anyway, we instead went to the Australian War Memorial. We enjoyed the experience. We dined at the Hotel's restaurant. The food was very good. (Thank you, Ali, for looking after us!). The other Reception staff (they go by shift) I wish to say thanks!: Sueann and Joe. On the next day, sorry to say, we had to checkout following a sumptuous buffet breakfast at the Hotel's restaurant. And, of course, we went to the Floriade as planned. As early birds, there were lots of parking spaces to fill. For two solid hours, we've been taking photos of, really, beautiful flowers on display as well as we, your Canberra visitors, being part of the shoots. Thank you, Best Western for giving us a comfortable and restful night. Read moreGenuine Expedia guest review
Response by Best Western Plus Garden City Hotel Hi Aldo, thanks for your review of your stay. We are very pleased that you had such a wonderful time in Canberra. We are blessed with an amazing team here and we will pass on your kind words to Ali, Joe, Raylene and Sueann. We look forward to welcoming you back again soon. Kind regards, Ryan Deebank - Sales & Marketing Manager
"Good value hotel in the suburbs"
I stayed at the Best Western on a work trip and found the hotel very easily. It is about 10 - 15 minutes out of town but with a car and travelling around this was no issue for me. If you didnt have a car I would recommended somewhere closer to the CBD as there are no shops close by or restaurants. Staff were friendly and helpful. My air conditioning […] wasnt working and they promptly offered to look at it and got it sorted. I didnt eat at the hotel and was just there for one night. The car park was quite full but there seemed to be enough for everyone. The actual hotel doesnt look great on the outside, but once inside the room was modern, clean and looked after. Read moreGenuine Expedia guest review
Response by Best Western Plus Garden City Hotel Hi Jasmine, thanks for sharing your comments here with other travellers. We are very pleased that you enjoyed your stay and that we met your needs. Warm regards, Ryan Deebank - Sales & Marketing Manager
"convenient to Southern canberra"
this is a most convenient location for access to my family but also to the amazing array of restaurants/ cafes in the Manuka /Kingston area.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Dear Valerie, There are some amazing dining spots within a few minutes drive of our hotel (including our very own restaurant, of course!) If you are ever after some tips to try something a little different, our Front Desk team area always on hand with suggestions. Warm regards, Ryan Deebank - Sales & Marketing Manager
Our stay was great. Got lost and could not find the hotel in the dark. I called and a staff member kindly stayed on the phone, giving me directions until we reached the hotel. We were very happy with our room.Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Thanks for your review, Suzanne. I'm pleased to read that our staff looked after you during your stay. Warm regards, Ryan Deebank - Sales & Marketing Manager
"Very comfortable place to stay"
Quick registration on arrival, very friendly staff and late check out ! Overall, highly recommended.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Hi Hanna, thanks for sharing your comments. I'm pleased to see that our team were efficient and friendly during your stay. Warm Regards, Ryan Deebank - Sales & Marketing Manager
"Nice clean hotel"
We had a nice two day stay heading back from Melbourne. Woden shops just down the highway and the Golf club opposite doesn't appear to much but had the best pub food there I have eaten.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Hi there, thanks for your review. Westfield Woden is a bit of a shopping hotspot here in Canberra - very convenient for a little retail therapy! We hope to see you back next time you are in Canberra. Warm regards, Ryan Deebank - Sales & Marketing Manager
"Good snow visit stopover."
Late arrival. Helpful staff. Good place to bed down.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Hi Anonymous, thanks for sharing your thoughts. We will pass your comments on to our staff and I thank you for taking the time to recognise their efforts. Best wishes, Ryan Deebank - Sales & Marketing Manager
As soon as you enter you can tell it is a good place to stay. All very clean and service always pleasant. Easy to move around the streets to get to shops but negotiating those roundabouts take a gps!!!!Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi PJ, I'm glad you had the chance to experience Canberra's wonderful roundabouts - we like to consider it a free tourist attraction - something between a merry-go-round and a haunted house! Thanks so much for your review; we look forward to welcoming you back soon. Cheers, Ryan Deebank - Sales & Marketing Manager
"No Free WiFi ------Big Disappointment"
The hotel staff advised that the password but it didn't work at all. Hotel needs to fix all this important facility, which is listed when we booked the hotel.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Hi Simon, we are very conscious of how important reliable high speed wifi is for our guests. While I am not aware of the particular issue during your visit, I do know that our wifi has been working like clockwork since, so i can only assume it was a temporary technical glitch during your visit. I apologise for the inconvenience and I hope you will give us another try again in the future. Kind regards, Ryan Deebank - Sales & Marketing Manager
"Went to the German club next door for dinner pork"
Room was clean and warm for august Thanks Shall stay there again next year on the way to the snowGenuine Expedia guest review
The staff were very helpful and polite. Food was fresh and tasty. Room was clean tidy and well tendered while we were there. We plan on using this motel on further visits to Canberra.Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Many thanks for sharing your feedback, Anne. We are so happy to see that you plan on joining us again in the future. It is a great reward for the efforts of our entire team.
We selected this hotel online for the location to my son's home. The rate was fantastic so we expected the quality of the room to reflect the price but were really pleasantly surprised. It was modern, really comfortable, immaculately cleaned and presented. Staff were super-friendly and helpful. We didn't get to try the restaurant but the coffees were […] great. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi there DebraK, it is great to see that you had a fantastic stay with us. Our local coffee supplier provides an amazing blend and we have a talented team of baristas working with us. I start each morning with a coffee and can attest to their craftsmanship! Thanks for the review and we hope to see you soon.
"very clean and great location"
Great room size .double/single bed .good bathroom.great beds etc.great and helpfull staff.great location near manuka oval 5 min drive.local golf club oppositeGenuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi Gordon, thanks for the review. As you mention, we are close to Manuka Oval and all of the great AFL and cricket action that is offered there. We have World Cup cricket coming soon, as well as Asian Cup football, which is very exciting. We look forward to welcoming you back again in the future.
Enjoyed my stay. Location was perfect for the area I was working in. Fresh milk in rooms. Rooms were very clean and had everything needed. Pool area would be lovely in warmer months. Will certainly stay again. Only things that were disappointing which really were minor things but the entire building (rooms, corridors, dining area) felt cold my entire […] visit. Heater in the room took a fair bit to warm the area. Restaurant does not allow for any changes to what is on the menu at all. Asked for less food on my plate (still pay the full amount though) but was told there were no changes allowed so food was unnecessarily wasted. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi Anonymous, I'm so sorry for your experience in our restaurant - that seems completely crazy and we will be sure to follow up with our wait staff to ensure that we are offering the best service at all times. Many thanks for sharing your experience with us here.
Hotel is very clean and comfortable in a great location. We would not hesitate ot stay there again.Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Thanks for your review, Brian. I am very happy to read that you enjoyed your stay and found your room to be clean and comfortable. We look forward to providing another warm welcome in the future. Safe travels, Ryan
"Ver ynice & comfy"
One of the staff was not friendly, apart from that it is a nice comfy place to stay, would recommend to anyone.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Thanks for your review, Dave. Customer service is a big priority and I'm disappointed to read that you experienced some difficulties in this area. Your review will serve as a timely reminder for our staff.
Was in a nice location just out of the city centre. Good if you have a car- free on site self parking. The room was very spacious, however the pillows were extremely uncomfortable. Other than that, a nice stay for the weekend.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Thanks for your review, Cassie_Alysse, it is great to see you enjoyed your stay here.
For a non-CBD hotel, the Best Western is in a great spot - very short drive to the main tourist sites such as the city, Parliament House, War Memorial etc. The staff are friendly and professional and the rooms are comfortable.Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi Smithand, We are in a very handy spot here (and in a delightfully quiet part of the city, too!) We have plenty of free parking and local buses stop right across the road which is very convenient for those without a car. Thanks for your feedback and for spreading the word about our hotel.
Much better than we expected!! Must stay again.Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Thanks for your feedback Lee - great to see you enjoyed your stay.
"Stay in Canberra"
if you are looking for a place to stay in canberra within proximity to manuka and snowy mountains, this hotel is good. preferred if the rooms were slightly bigger though.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Thanks for staying with us and sharing your review here. We are in a great spot - right between Manuka and the Monaro Hwy - great for travellers on their way to the Snowies. He hope to see you back again in the future.
"Great affordable accommodation for our family."
We have stayed in some lovely hotels and this would be up there with them. The bathroom may be small but why do you need a larger one. It was neat and modern decor and most importantly the beds were very comfy. If we go back to Canberra we would stay there again.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Thanks for posting your review. We aim to provide great value, modern accommodation and I'm glad you enjoyed your stay with us.
"Hotel has everything we needed for the night"
We booked this hotel again after staying 1 night here last year.It has everything we needed in a hotel room.parking, free internet, full length mirror, good shower head on top of the comfy bed, good convenient location for us. Less than 10 minutes to Ottoman Restaurant and Fyshwick Market is nearby. We shall return as we are happy what this hotel can […] offer at a very good price. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel It is great to see that you had a fantastic time with us here in Canberra, Mary.
"Everything was great"
Perfect stopover on the way to the snow - quality room, food and service!Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi there, as you mention, we are a few minutes from the Monaro Highway - a great stopping point for snow travellers! We hope to see you back next winter!
"Very Comfortable Stay"
Easy check in and check out, Nice and clean room and bathroom. No complaints.Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Hi Pat, I'm delighted our team looked after your during your stay here at BEST WESTERN PLUS Garden City Hotel.
"Good clean hotel close to city"
Used for a short business trip. Clean rooms, quiet location, plenty of parkingGenuine Expedia guest review
"Super Friendly Staff"
The hotel is great! The building is older, but they don't skimp on comfort. The bed was really comfy and I'm a pillow snob but they had great pillows, really high and fluffy. The room was really clean and the room service was prompt. Everyone who works there is really nice and the service was great. They have a restaurant and the food is pretty good, […] but the desserts are awesome! I've got a big sweet tooth, so this is a plus for me! The neighborhood is quaint, with a school park nearby and some older houses around. It's right down the road from Geoscience Australia, which is a neat place to visit. The ground floor has a museum, and there is a "timewalk" around it. Overall a very nice hotel, I would definitely recommend it! Read moreGenuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel Thanks for sharing your detailed feedback, Rosie. We love to hear from our guests and are glad you had the chance to enjoy Geoscience - it is a little-known treasure just a block away from us here. We hope to see you back again in the future.
"The people at the hotel were so welcoming and warm"
Wonderful 5 star experience. Will and would definaely recommend this hotel. They couldn't do more for you.Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel Thanks for posting your review; your kind comments will be passed on to our entire team.
"Value for money"
Clean and we'll maintained hotel. Close to Manuka with options for many good restaurants.Genuine Expedia guest review
"Nice hotel in suburban area"
The room was relatively clean when we arrived although could be slightly better kept. No issues with any fascilities and staff were friendly and helpful.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )