"Very helpful personnel"
Great hotel, clean, and nice and helpful personnel. A little out of the way to the city and the Australian National University.Genuine Hotels.com guest review
Nice quiet hotel, tidy rooms, lovely staff.Genuine Hotels.com guest review
Had a great stay, enjoyed the one night there (would have liked a longer stay, but will be next time) great service, friendly staff. A Melbourne girl.Genuine Hotels.com guest review
This Best Western is not in a fantastic location but as a short stay and a base to get around Canberra from it's great. Staff are friendly and place itself is clean and fairly modern. Good value and a comfortable stay. I'd definitely stay here again if I had the misfortune of having to visit Canberra again.Genuine Hotels.com guest review
"Great Location for our Need"
Great reception when we arrived early. Easy parking.Genuine Hotels.com guest review
The girl who was on reception when we arrived was terribly rude. Very poor customer service & spoke to us in such an aggressive way. Not a pleasant or appealing addition to your hotel at all. We arrived on Friday 27/12/13 at 7pm.Genuine Hotels.com guest review
ComfortableGenuine Expedia guest review
Hotel was nice and close to work. Easy access. Great location. Rooms are really nice. Staying again when I return to CanberraGenuine Hotels.com guest review
"Favorite place to stay"
Stayed here 3 times now and it is an excellent hotel. The rooms are very cosy, love the shower and the free wifi is excellent considering alot of hotels charge you to use their wifi. I will continue to stay here each time i come down. Very pleased with the place :)Genuine Hotels.com guest review
"Comfortable accommodation far from centre of city."
This is not a 4.5 star hotel by international standards. More realistically it is a 3.5 star country motel. It is an ugly cheap looking building on a busy road far from the city, but is quite modern with a restaurant and a small pool with stark surroundings. As a place to sleep for one night it is quite comfortable, and at the discounted room rate was […] reasonable value for money. Read moreGenuine Expedia guest review
"Completely satisfied !"
I would have no hesitation in staying at Best Western Plus Garden City Hotel again ! All the staff both at reception and in the restaurant were very pleasant and helpful. One of the comforts I personally appreciated was the beds, they were very very comfortable ! The food also was top class in the restaurant !Genuine Expedia guest review
They will ask if you want milk, or tea at the receptionist which then they give you at the counter to BRING into your room. Most hotels will already have these complimentary stuff in the hotel room!!Genuine Expedia guest review
"Good Quality Motel"
good quality motel with good location for CBDGenuine Hotels.com guest review
"Away from it all, nice & quiet."
My family of three had a pleasant enjoyable stay overnight, great facilities at hand, especially the free Wi-Fi to keep my young one entertained on her lap-top. If the weather would have picked up we would have made use of the swimming pool too. Mini bar had all options, room service for all meals is great also although we decided to check out Canberra's […] nightlife. Warm comfortable beds, lovely front customer service, very helpful. I would recommend staying here if you want to get away from the city noise etc, free parking was full but well lit for those to see their way around to the front of the building. Its about a 15-20min drive to central for some great shopping but could'nt wait to come back & just relax in peace. Would definitely stay again. Read moreGenuine Expedia guest review
The hotel is situated a bit far from Canberra CBD. The first thing that disappointed me as the pool. It was dirty with mud, leaves and all sorts of rubbish inside and this is being mentioned as a offering on the website. There is a small fish pond next to the pool and I feel pity for the 3 fish that were trying to stay alive inside that. In fact it […] seemed cruel to keep them in those dirty conditions. The "fish pond" was very dirty and seemed like it was not clean't in ages. I was in room 233 which was on the first floor of the hotel and as told by the receptionist towards the right after getting off the list. Even the signage on the walls indicated rooms 230-250 something on the right. I was surprised to see room 231, 232, 234 but no 233 on the right and then went to the left side of the corridor where rooms from 250 onwards were supposed to be and the first door to my surprise was 233!!!! The aircon in the room would only give out hot air no matter what the mode was set to. The hotel service was quick and the staff was helpful and friendly. I thought i left something behind in one of the two rooms we rented and the staff was quick and kind enough to check them and revert back promptly Read moreGenuine Hotels.com guest review
Very efficient, yet friendly staff. Ease of parking at no cost is an advantage given not easy location for public transport. The restaurant is great value for money with views over pool area.Genuine Expedia guest review
"Nice comfy beds"
We shall return here againGenuine Hotels.com guest review
"Really nice hotel with reasonable price"
Comfort staying environment, very kind staff. The location of the hotel is on the south side of Canberra city, although it looks like nothing around, a very famous German Bar is just 200 meters away. IGA is on Iluka st with also 2 famous restaurants, The Artisan and La Cantina. Pretty nice one, highly recommended.Genuine Hotels.com guest review
Bed was exceptionally comfortable would highly recommendGenuine Expedia guest review
"Good value for Canberra"
Staff were helpful and the room was spacious, clean and comfortable. Excellent value for money in a verry expensive townGenuine Expedia guest review
"Great Hotel central to where i wanted to be."
We enjoyed the flight down arrived late caught a cab to the hotel had an incredible 3 days everything worked in very well.Genuine Expedia guest review
"Ideal hotel for visiting Canberra"
had a great stay no problems, clean tidy well situated hotelGenuine Hotels.com guest review
"An Excellent Stay"
We had a wonderful experience in Canberra and the drive to the surrounding regions. The hotel was located perfectly and very convenient.Genuine Expedia guest review
"Ok hotel, a long way out of town"
Stayed here for a few days, the location of the hotel is a lot further out of the centre than i'd thought, but the place itself was decent enough. I didn't think too much of the breakfast, but i had dinner there one night which was pretty good.Genuine Expedia guest review
beautifully clean. only negative was the pillows- either ridiculously soft or rock hard, and no other options when I asked.Genuine Expedia guest review
"Great place to stay"
Everything about the hotel was great,except I would have liked a small microwave in the room.The staff were friendly.Will stay there again.Genuine Expedia guest review
"well fitted out rooms"
Nice comfy hotel with all the amenitiesGenuine Hotels.com guest review
"consider choice of rooms carefully."
first floor rooms , queen and deluxe queen drab and disappointing, previous stay had been in queen room ground floor which was excellent.excellent bar and dining room service and excellent receptionistsGenuine Hotels.com guest review
Stayed 3 nights. Reception desk staff were very helpful and pleasant. Beware of laundry - not an enclosed room - door to hotel automatically locks at a certain time, potentially locking patron out of hotel. Next door to German Club. Rooms comfy and clean.Genuine Expedia guest review
no comments everything is good, good parking facility staff is goodGenuine Expedia guest review
It was very cold and the room's air conditioner was not terribly effective, otherwise a lovely HotelGenuine Hotels.com guest review
Great room, comfy bed, excellent shower size and pressure. Really good all round.Genuine Expedia guest review
"Good location, very quite and confortable rooms"
I was amazed on how quite the rooms were and the bed was very comfortable, even though it was Zero outside rooms were very warm.Genuine Hotels.com guest review
Good place to get relax...............................................................................................................................................................Genuine Expedia guest review
"Very nice hotel"
I've stayed at this hotel twice and I'm happy with pretty much everything about it. The beds are very comfortable and the rooms are very cosy. The only thing i would have a bit of a winge about is that you can occasionally hear the people above you if your staying on the bottom floor. I could hear a guy snoring above me and that was real annoying so […] i turned the air con on and it drowned out the sound haha. I would recommend this hotel to anyone i know that's planning on staying in Canberra for a short time. Would stay there again for sure :) Read moreGenuine Hotels.com guest review
"could not fault anything"
Very happy with all aspects of the hotel - plenty of convenient parking ...good service ...clean, modern room ...enjoyed all the meals ( slightly pricey ). Only minor whinge is that the sound-proofing between rooms could be better. Overall - I would be prepared to stay here again.Genuine Hotels.com guest review
"A pleasant stay."
Staff were welcoming and down to earth. Happy to have a chat. Room was clean however the shower didn't drain too well. We also mucked up the room safe combination and called reception for assistance. As they had people at the front desk we were told they'd call back. Never did receive the call. Free wifi also a bonus.Genuine Expedia guest review
Good service, slow restaurant service, good internet.Genuine Expedia guest review
"Great customer service."
Staff were very helpful esp as a 'out of towner', and caring when i fell ill unexpectedly and had to extend my stay.Genuine Hotels.com guest review
Only one issue. Cleaners entered bathroom whilst I was in the bathroom. They did apologize.Genuine Hotels.com guest review
The room was ordinary but clean. Convenience of little thing I need are there like the coffee and kettle, TV and hair dryer. The location and surrounding was quiet yet very close to the city and conveniences. Overall, the room was comfortable, I enjoyed my stay. Plus payment was collected on arrival, we know who we are paying to.Genuine Expedia guest review
"Everything you need"
Perfect stay for our purposes of attending an event nearby the following day. Excellent dinner & breakfast in the restaurant - just a nice easy stay in a very comfortable hotel.Genuine Hotels.com guest review
unfortunately we only stayed one night & didnt take full advantage of services on offer eg: pool & BBQ area, Bar. But the room was clean, comfortable & most important quiet.Genuine Expedia guest review
"Top-quality 4-star hotel with superb value"
I booked for 1 queen and 1 extra-bed; however, my room was upgraded to 2-room with excellent amenities. The front desk staff (check-in and heck out) was friendly. The breakfast was fantastic. After staying with several 4-star hotels during my 7-day trip in NSW and Canberra, this one is the best.Genuine Expedia guest review
It was alright... The online pics looked great but in reality it was disappointingGenuine Expedia guest review
The hotel is supposed to be 4.5 stars, however the star system seems different in Australia by at least 1 star, this hotel would be a 3 star in the USA. The rooms were bright and comfortable however the bathroom of my room felt dirty, hairs on the floor, used shampoo, etc.Genuine Expedia guest review
"Good Hotel, Great Staff"
The only comment on room comfort was that the toilet was far too close to the sink in the bathroom which made it very difficult to use the toilet. The staff was extremely helpful. They are the reason to stay at this hotel. It is also appealing and functional, and not too hard to get to.Genuine Expedia guest review
"Good value great location"
Staff very friendly and professional. Not enough occupant parking but luckily parking available off street. Rooms good size and clean however our bathroom was dirty with previous occupants hair....a lot of it all over the bathroom floor. Breakfast was good and plentiful and the location of the hotel excellent as it is a short drive to all the arts centres […] and tourist sites. Next time we stay there and if anything is wrong then we will call the manager to sort it out! Read moreGenuine Expedia guest review
relaxingGenuine Hotels.com guest review
Is easy to find the hotel even if u don't know the city. Rooms were clean and nice. The only problem what we had were some drunk ladies arguing on the corridor :/Genuine Expedia guest review
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