All hotels in Narrabundah, Australian Capital Territory, Australia
1 room, 2 adults
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4.3 / 5Excellent

Score breakdown (from 203 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.0
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4.0 / 5Excellent
"Great location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel worked perfect for us as we just stayed overnight and the breakfast was very good! Easy to find and get to.
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
Dean
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
This was the first time we have stayed at Best Western Garden City Hotel and we were very pleased with our spacious room and the quality of the meal we had in the restaurant.
Genuine Venere guest review
Other trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Lovely quite hotel. Will stay here again
Genuine Venere guest review
Other trip Sep 11, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
It's the second time we have stayed there because of the value and service you get. Have no idea why some people give lesser endorsements. A great place for families chasing value. Great staff as well.
Genuine Venere guest review
Other trip Jul 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was all great service!~
Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel
Hi Darren, thanks for staying with us here in Canberra. We have a fantastic team working with us here. We are very proud of the way they do their best to make our guests feel welcome at all times.
2 night trip May 16, 2014
Darren
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    3.0
rooms clean and welcoming but room size only small. Great location good parking. Noise seems to filter through the rooms
Genuine Venere guest review
Other trip Apr 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Quiet Location Away from the City Noise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We stayed here 5 nights. Room was clean and very comfortable with lots of space. The hotel is located in a quiet area. It does require having a car. With a car, it had easy access to major roads to bypass downtown or easy roads to get to the Parliament area. The pool area is very pretty and relaxing. Dinner in the restaurant was good and not overpriced. The happy hour was also a great deal. The hotel even had a self service laundry. Rooms had refrigerators and coffee/tea facilities. The restaurant even gave us dishes and utensils so we could have our own breakfast in the room. Staff were very accommodating and friendly.
Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel
Hi Jean, we were very grateful to host your visit to Canberra and I'm happy to see that we played our part in making your stay an enjoyable and memorable experience.
5 night trip Mar 26, 2014
Jean Ohl
US
5.0 / 5Outstanding
"Very helpful personnel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, clean, and nice and helpful personnel. A little out of the way to the city and the Australian National University.
Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel
Hi Claudia, we are located in the inner-south of Canberra, around a ten minute drive from the ANU and CBD. Canberra's highlights however, including Manuka, Kingston and tourists attractions including Parliament, Questacon etc, are all very close by.
2 night family trip Feb 7, 2014
Claudia
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
Reception: Book in poor, book out very poor. Bathroom very small, no shelving or storage space. Dinner perfect, service perfect, bill confusion, only charged for main meals, no entrees and drinks, when told about the mistake, bill was corrected no thank you, no apology. My wife and me will not visit Hotel Best Western Plus Garden City Hotel again. I will not recommended this hotel to any members of my family our friends
Genuine Venere guest review
Other trip Oct 23, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
Enjoyed our stay. Dinner of reasonable quality and reasonably priced. Buffet breakfast could be improved as the ingredients were only warm and would like to see baked beans included.
Genuine Venere guest review
Other trip Sep 25, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great stay again :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had a great stay again as per usual. Love the free wifi! Beds are so comfy. I will continue to stay here whenever i'm in Canberra for the comfort and location. Highly recommended!
Genuine Hotels.com guest review
5 night trip May 8, 2015
Brent
AU
4.0 / 5Excellent
"Only one downside"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
All good except for noise from other rooms, e.g. urinating sound
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
John
AU
4.0 / 5Excellent
"A good place to stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Down for a visit to the War Memorial. The Motel in Narrabundah is a convenient central location for Canberra tourism. A good place to stay, though the dining room seemed to be understaffed; the staff on duty did well, but overwhelmed by the number of patrons.
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
Gareth
AU
5.0 / 5Outstanding
"Clean and fast wi-fi."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was clean and well presented, the staff friendly. The wi-fi was free and fast, what more does one want.
Genuine Hotels.com guest review
3 night family trip Apr 3, 2015
A Traveler
AU
4.0 / 5Excellent
"hotel review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
best western was one of the better hotels that we have stayed in for the value of money, room was clean and tidy, facilities but food was expensive compared to the german and golf club, that were nearby, but would stay again,
Genuine Hotels.com guest review
3 night romance trip Mar 28, 2015
Howard
AU
5.0 / 5Outstanding
"Happy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Happy and comfortable you get what you pay for
Genuine Hotels.com guest review
2 night trip with friends Mar 28, 2015
Richard
AU
4.0 / 5Excellent
"Peaceful, comfortable, where I would stay again."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was up there to take my dad to a hospital visit. The lady on the front desk was pleasant and more than accommodating when I was unsure as to weather dad would be released from hospital the next day or not. The hotel was comfortable and what I need for the short stay in Canberra, and a comfortable bed for Dad to stay in after the operation. Very happy thanks.
Genuine Hotels.com guest review
1 night family trip Mar 5, 2015
A Traveler
AU
5.0 / 5Outstanding
"Well worth a stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great Motel on south-side of Canberra ----close to all main roadways but with no public transport nearby a car is a must to get around. Our business needs were all south-side so it was very well suited. Motel is clean, fresh, very comfortable, fantastic staff made us feel very welcome. Good bar and restaurant set up with very reasonable prices and a "Happy Hour"
Genuine Hotels.com guest review
4 night romance trip Mar 2, 2015
peter
AU
5.0 / 5Outstanding
"Great service with a smile"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Busy weekend but appreciated the help and friendliness and smiles of the staff at the hotel. Made to feel very welcome. Will definitely return and will be recommending to others
Genuine Hotels.com guest review
2 night family trip Jan 24, 2015
Susan
AU
3.0 / 5Good
"Clean in Canberra"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
A Hotel should be clean, comfortable and quiet. It was. However there were complaints. One family, two bedrooms and yet completely diametrically opposed rooms - 200 metres apart - same mobile, same e-mail, same address. Also, whilst using the bathroom, my knees would not fit under the vanity sink and unfortunately like most Hotels, the little soap holder in the shower area is tiny and unable to store shower accessories. Finally, very much Hotel -chain character and personality - which it is, but something more personable and intimate would have been enjoyable. achievable at little cost but with close attention to detail.
Genuine Expedia guest review
Other trip Feb 16, 2015
IAN
AU
5.0 / 5Outstanding
"Close to sights..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed our stay. Close to many of the sights we were interested in. Little uncomfortable having pool right outside restaurant. Excellent food.
Genuine Expedia guest review
Other trip Feb 15, 2015
Jim
AU
4.0 / 5Excellent
"Good nights sleep"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice and quite ,great nights sleep , very comfortable bed ( makes a change) very clean facilities.
Genuine Expedia guest review
Other trip Feb 4, 2015
Howie
AU
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The breakfast was sooo good, thank you to the nice staff of the hotel . All of them being interested to make us felt at home. From the cleaners to the receptionist I want to say a big thank you.
Genuine Expedia guest review
Other trip Feb 3, 2015
Nelu
AU
4.0 / 5Excellent
"Value for money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We travelled to Canberra for a weekend in January,2015 to attend a RMC Duntroon reunion. We found the Motel to be excellent accomodation and positioned very centrally for us to get to most functions. Would highly recommend
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
June
AU
5.0 / 5Outstanding
"A great Australian Hotel on Australia Day..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
As usual , The Best Western Plus had great customer service , and a friendly atmosphere. The team were obviously very busy but had time to answer all the travellers/ tourists questions at the front desk. Within easy distance to plenty of attractions .. Thank you for your great service should be called Best Western Plus PLUS! "
Genuine Hotels.com guest review
2 night trip with friends Jan 24, 2015
Susan
AU
5.0 / 5Outstanding
"A quite stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Only in for one night,found hotel staff very friendly.Was upgraded to a larger room without asking,found it very comfortable.
Genuine Expedia guest review
Other trip Jan 27, 2015
James
AU
4.0 / 5Excellent
"Best western"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great Place to stay at
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
Noel
AU
5.0 / 5Outstanding
"Brilliant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel had everything we required. Close to the town. Staff very helpful. Room very clean and access to mini bar. Fresh milk given to us on check in. Wifi connection and speed the best we have encountered over the last week or so of our road trip. Would recommend this hotel to anyone in the area
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
A Traveler
GB
4.0 / 5Excellent
"Small, friendly and comfortable motel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Location was quite but close enough to all site seeing locations. Staff were welcoming and friendly, when busy and run off there feet could still not do enough for you . A quite , pleasant , friendly and economical place to stay, planning on going back next visit.
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
AU
5.0 / 5Outstanding
"Close to everything!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the hotel as we were attending the baseball which is at the backdoor! Only a few kilometres to the factory shopping outlets, very close to the nice cafes at Manuka, and also next door to a great golf store and driving range and golf course. A vey clean hotel with everything you would want and the staff on arrival were very friendly, helpful and obliging. Yes I would stay here again.
Genuine Expedia guest review
Other trip Dec 31, 2014
Phil
AU
5.0 / 5Outstanding
"christmas visit"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
well maintained motel with excellent service and facilities
Genuine Hotels.com guest review
2 night family trip Dec 25, 2014
david
AU
4.0 / 5Excellent
"Good clean room. Need a little more space for fam"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Positives - room very clean and quiet. Great location from tourist sights. Negatives- poor service and timing of dinner meals at restaurant. Ate at restaurant first nght as tired from drive with two kids but meal took an hour to arrive with no consideration for our 3 yr old and 8 week old. Ordered salmon as quick to cook to share with child. It was dry overcooked and disappointing for the very high price. We did not eat there again.
Genuine Expedia guest review
Other trip Dec 23, 2014
koo
AU
5.0 / 5Outstanding
"Best hotel to stay at in Canberra! :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is the 3rd time i have stayed here and think it is the best hotel in terms of affordability and comfort. The staff are very friendly and helpful, rooms are nice and cosy, comfy beds and the shower is so good (i'm very picky with showers). The free wifi is also great to have. I highly recommend this hotel to anyone that is looking to stay somewhere while travelling to Canberra.
Genuine Hotels.com guest review
3 night trip Dec 5, 2014
Brent
AU
4.0 / 5Excellent
"Fantastic Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Joe the concierge was fantastic, very welcoming & friendly, there should be a lot more like him.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
Craig
AU
4.0 / 5Excellent
"Comfortable pleasant hotel exceptional value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
1 night stay in Canberra for a Christening this hotel offered a perfect 1 night stay
Genuine Expedia guest review
Other trip Nov 29, 2014
A Traveler
AU
5.0 / 5Outstanding
"Very comfortable"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very quiet neighbourhood and easy/access to and from airport. Comfortable and very affordable.
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
Jaya
AU
4.0 / 5Excellent
"Reasonable price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Warm welcome and efficient check-in process by the hotel staff at the front desk. Proactively advice on free Wi-Fi.
Genuine Expedia guest review
Other trip Nov 20, 2014
Michael
HK
4.0 / 5Excellent
"Perfect Position"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel was in a perfect position for what we needed. A 5 minute drive to all the main attractions in Canberra. The staff where friendly & able to help when needed with no hesitation.
Genuine Expedia guest review
Other trip Nov 19, 2014
A Traveler
AU
4.0 / 5Excellent
"Nice quiet hotel & easy access to most of Canberra"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Always quiet here, easy access to most of Canberra. Club next door if you can't be bother driving for dinner. Didn't eat in the Motel restaurant so can't comment. Have stayed here a few times and always good. Standard room this time, still good just a bit roomier in the Executive and fittings a bit newer.
Genuine Expedia guest review
Other trip Nov 18, 2014
Di
AU
4.0 / 5Excellent
"Good value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good value for money with free wifi (albeit a little slow) and free parking. Fruit and sweets also available for guests at the front desk. German club is next door if you want a schnitzel and beer. Very friendly and helpful staff.
Genuine Hotels.com guest review
2 night romance trip Nov 9, 2014
Gordon
SG
5.0 / 5Outstanding
"Better than most"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Much better than the average for this class of Motel. Rooms refurbished to a good standard. Staff helpful and friendly. Price below rack price due early internet booking.
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2014
Mark
AU
3.0 / 5Good
"Average"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Noisy, our room fronted a major road. I booked this hotel as a mystery hotel in Kingston, which is some distance away.
Genuine Expedia guest review
Other trip Nov 4, 2014
A Traveler
AU
5.0 / 5Outstanding
"Very comfortable palce to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for 4 nights for our latest trip. Nice people at reception. Pros - clean, plenty of parking, close to everything - providing you have a car, free wi fi was mostly fast and reliable, convenient restaurant for dinner and breakfast, and friendly staff. Cons - the internet was reliable but it also failed on our 2nd night there, kept having to ask for extra towels, and the bed is a little too soft for my liking (this is a personal preference). Overall this Best Western is one of the best ones I have ever stayed at.
Genuine Expedia guest review
Other trip Nov 1, 2014
Joyce
AU
4.0 / 5Excellent
"Comfy rooms"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Ideal for my business trip
Genuine Hotels.com guest review
1 night business trip Oct 28, 2014
Joe
AU
5.0 / 5Outstanding
"Quiet location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice location approximately 10 minutes from Central Canberra.
Genuine Expedia guest review
Other trip Oct 28, 2014
Darrin
AU
5.0 / 5Outstanding
"Convenient to many services"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very convenient to many shopping precints, the city and restaurants. Professional, friendly staff and very quiet.
Genuine Hotels.com guest review
1 night business trip Oct 24, 2014
A Traveler
AU
4.0 / 5Excellent
"Very comfortable hotel for a short stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice little hotel specially when you are able to get a discount. Its a bit further out of the city center, so if you have a car, that's no dramas at all! Canberra is very easy to park... Small but very comfortable room, great hot shower and very, but very comfortable bed!
Genuine Expedia guest review
Other trip Oct 26, 2014
Tom
AU
4.0 / 5Excellent
"Relaxing environment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very comfortable rooms and spacious. Hotel staff very professional and this is in a good location to a number of facilities in Canberra.
Genuine Hotels.com guest review
1 night business trip Oct 23, 2014
A Traveler
AU
4.0 / 5Excellent
"Decent, inexpensive hotel room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for three nights. Staff was very welcoming. Room was clean with very comfortable beds. No bath in my room; only a shower. The room could use more entertainment options and a larger TV. Free, reliable Wi-Fi but it is quite slow. Located minutes from Manuka and Kingston which offer plenty of eating and entertainment options. Not far from the centre of Canberra. Overall quite good.
Genuine Expedia guest review
Other trip Oct 22, 2014
Mike
AU
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
No fuss, comfortable stay
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
A Traveler
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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