It was all great service!~Genuine Hotels.com guest review
"Quiet Location Away from the City Noise"
We stayed here 5 nights. Room was clean and very comfortable with lots of space. The hotel is located in a quiet area. It does require having a car. With a car, it had easy access to major roads to bypass downtown or easy roads to get to the Parliament area. The pool area is very pretty and relaxing. Dinner in the restaurant was good and not overpriced. […] The happy hour was also a great deal. The hotel even had a self service laundry. Rooms had refrigerators and coffee/tea facilities. The restaurant even gave us dishes and utensils so we could have our own breakfast in the room. Staff were very accommodating and friendly. Read moreGenuine Hotels.com guest review
"Very helpful personnel"
Great hotel, clean, and nice and helpful personnel. A little out of the way to the city and the Australian National University.Genuine Hotels.com guest review
"Hotel has everything we needed for the night"
We booked this hotel again after staying 1 night here last year.It has everything we needed in a hotel room.parking, free internet, full length mirror, good shower head on top of the comfy bed, good convenient location for us. Less than 10 minutes to Ottoman Restaurant and Fyshwick Market is nearby. We shall return as we are happy what this hotel can […] offer at a very good price. Read moreGenuine Hotels.com guest review
"Everything was great"
Perfect stopover on the way to the snow - quality room, food and service!Genuine Hotels.com guest review
"Very Comfortable Stay"
Easy check in and check out, Nice and clean room and bathroom. No complaints.Genuine Hotels.com guest review
"Super Friendly Staff"
The hotel is great! The building is older, but they don't skimp on comfort. The bed was really comfy and I'm a pillow snob but they had great pillows, really high and fluffy. The room was really clean and the room service was prompt. Everyone who works there is really nice and the service was great. They have a restaurant and the food is pretty good, […] but the desserts are awesome! I've got a big sweet tooth, so this is a plus for me! The neighborhood is quaint, with a school park nearby and some older houses around. It's right down the road from Geoscience Australia, which is a neat place to visit. The ground floor has a museum, and there is a "timewalk" around it. Overall a very nice hotel, I would definitely recommend it! Read moreGenuine Hotels.com guest review
"good value motel"
Good value and large clean rooms. Service friendly and relaxed atmosphereGenuine Hotels.com guest review
"fantastic place to stay"
very clean and comfortable rooms, friendly staff could not ask for any better service. will stay there any time l visit Canberra againGenuine Hotels.com guest review
"Close to city"
Good and friendly staff. Close to museums and gallery.Genuine Expedia guest review
"A warm welcoming and valuable hotel"
This Hotel,whilst not 5 star is excellent value for money.We had one of the suites which was spacious and comfortable. This hotel really requires you to have a car,however it is then provides easy acess to the Airport,City and nearby suburbs such as Manuka Kingston etc.Genuine Expedia guest review
"GREAT VALUE AND SERVICE"
fROM BEGINNING TO END OF MY 3 NIGHT STAY EVERYTHING WAS GREAT. STAFF COULDN'T HAVE BEEN MORE HELPFUL, QUALITY OF FOOD IN RESTAURANT VERY GOOD, MY DELUXE ROOM WAS SPACIOUS AND WELL APPOINTED, GREAT VALUE FOR MONEYGenuine Expedia guest review
"Nice hotel but nothing around"
Nice hotel good service but there is nothing nearby. No convenience stores restaurants nothingGenuine Hotels.com guest review
"Very good but generic out of town a little"
Clean and comfortable very adequate a good valueGenuine Hotels.com guest review
Nice quiet hotel, tidy rooms, lovely staff.Genuine Hotels.com guest review
Had a great stay, enjoyed the one night there (would have liked a longer stay, but will be next time) great service, friendly staff. A Melbourne girl.Genuine Hotels.com guest review
Stayed two nights, close to galleries etc. restaurant is recommended, food well cooked and presented.Genuine Expedia guest review
"Well run hotel"
Thoroughly pleasant, with very pleasant staff, with the extra bonus of being well spoken (not a universal quality in Australia)Genuine Expedia guest review
"Tired, dated and dirty."
This hotel was terrible. The rooms were tiny - bathrooms even more so. Needs a refurb and a good clean. Could barely see out the window the windows and screens were so filthy. The staff were incredibly unhelpful and appeared to be totally disinterested in their jobs. I could not even get a copy of our accomodation costs despite several calls to the […] m. Read moreGenuine Expedia guest review
This Best Western is not in a fantastic location but as a short stay and a base to get around Canberra from it's great. Staff are friendly and place itself is clean and fairly modern. Good value and a comfortable stay. I'd definitely stay here again if I had the misfortune of having to visit Canberra again.Genuine Hotels.com guest review
"Poor room location due to discounted price"
Overpowering bleach smell on arrival. Bar fridge way too small. Due to booking on line room was in a very poor location eg only view of brick wall. First floor window didn't open. Staff were very pleasant though.Genuine Expedia guest review
"Great Location for our Need"
Great reception when we arrived early. Easy parking.Genuine Hotels.com guest review
The girl who was on reception when we arrived was terribly rude. Very poor customer service & spoke to us in such an aggressive way. Not a pleasant or appealing addition to your hotel at all. We arrived on Friday 27/12/13 at 7pm.Genuine Hotels.com guest review
"Its ok for the price"
Our stay at this hotel was pleasing. The staff were good and we were allowed a late checkout. The rooms were clean and well made. We did not have breakfast at their restaurant so I cannot comment on the food. The drinks selection in the mini bar is ok, with reasonable prices. The disappointment (as covered in other reviews) was that you get asked that […] do we want milk for tea and coffee and you take it with you to the room. We had to request the reception for more as we got milk which was off. I do not count it as their fault but there must be a very good reason for milk to be kept at reception. Overall, the experience was good. It is certainly not a 4.5 stars property from international standards and the rating is based on expedia reviewers. Still not bad for the price we paid. Read moreGenuine Expedia guest review
ComfortableGenuine Expedia guest review
Hotel was nice and close to work. Easy access. Great location. Rooms are really nice. Staying again when I return to CanberraGenuine Hotels.com guest review
"Favorite place to stay"
Stayed here 3 times now and it is an excellent hotel. The rooms are very cosy, love the shower and the free wifi is excellent considering alot of hotels charge you to use their wifi. I will continue to stay here each time i come down. Very pleased with the place :)Genuine Hotels.com guest review
"Comfortable accommodation far from centre of city."
This is not a 4.5 star hotel by international standards. More realistically it is a 3.5 star country motel. It is an ugly cheap looking building on a busy road far from the city, but is quite modern with a restaurant and a small pool with stark surroundings. As a place to sleep for one night it is quite comfortable, and at the discounted room rate was […] reasonable value for money. Read moreGenuine Expedia guest review
"Completely satisfied !"
I would have no hesitation in staying at Best Western Plus Garden City Hotel again ! All the staff both at reception and in the restaurant were very pleasant and helpful. One of the comforts I personally appreciated was the beds, they were very very comfortable ! The food also was top class in the restaurant !Genuine Expedia guest review
They will ask if you want milk, or tea at the receptionist which then they give you at the counter to BRING into your room. Most hotels will already have these complimentary stuff in the hotel room!!Genuine Expedia guest review
"Good Quality Motel"
good quality motel with good location for CBDGenuine Hotels.com guest review
"Away from it all, nice & quiet."
My family of three had a pleasant enjoyable stay overnight, great facilities at hand, especially the free Wi-Fi to keep my young one entertained on her lap-top. If the weather would have picked up we would have made use of the swimming pool too. Mini bar had all options, room service for all meals is great also although we decided to check out Canberra's […] nightlife. Warm comfortable beds, lovely front customer service, very helpful. I would recommend staying here if you want to get away from the city noise etc, free parking was full but well lit for those to see their way around to the front of the building. Its about a 15-20min drive to central for some great shopping but could'nt wait to come back & just relax in peace. Would definitely stay again. Read moreGenuine Expedia guest review
The hotel is situated a bit far from Canberra CBD. The first thing that disappointed me as the pool. It was dirty with mud, leaves and all sorts of rubbish inside and this is being mentioned as a offering on the website. There is a small fish pond next to the pool and I feel pity for the 3 fish that were trying to stay alive inside that. In fact it […] seemed cruel to keep them in those dirty conditions. The "fish pond" was very dirty and seemed like it was not clean't in ages. I was in room 233 which was on the first floor of the hotel and as told by the receptionist towards the right after getting off the list. Even the signage on the walls indicated rooms 230-250 something on the right. I was surprised to see room 231, 232, 234 but no 233 on the right and then went to the left side of the corridor where rooms from 250 onwards were supposed to be and the first door to my surprise was 233!!!! The aircon in the room would only give out hot air no matter what the mode was set to. The hotel service was quick and the staff was helpful and friendly. I thought i left something behind in one of the two rooms we rented and the staff was quick and kind enough to check them and revert back promptly Read moreGenuine Hotels.com guest review
Very efficient, yet friendly staff. Ease of parking at no cost is an advantage given not easy location for public transport. The restaurant is great value for money with views over pool area.Genuine Expedia guest review
"Nice comfy beds"
We shall return here againGenuine Hotels.com guest review
"Really nice hotel with reasonable price"
Comfort staying environment, very kind staff. The location of the hotel is on the south side of Canberra city, although it looks like nothing around, a very famous German Bar is just 200 meters away. IGA is on Iluka st with also 2 famous restaurants, The Artisan and La Cantina. Pretty nice one, highly recommended.Genuine Hotels.com guest review
Bed was exceptionally comfortable would highly recommendGenuine Expedia guest review
"Good value for Canberra"
Staff were helpful and the room was spacious, clean and comfortable. Excellent value for money in a verry expensive townGenuine Expedia guest review
"Great Hotel central to where i wanted to be."
We enjoyed the flight down arrived late caught a cab to the hotel had an incredible 3 days everything worked in very well.Genuine Expedia guest review
"Ideal hotel for visiting Canberra"
had a great stay no problems, clean tidy well situated hotelGenuine Hotels.com guest review
"An Excellent Stay"
We had a wonderful experience in Canberra and the drive to the surrounding regions. The hotel was located perfectly and very convenient.Genuine Expedia guest review
"Ok hotel, a long way out of town"
Stayed here for a few days, the location of the hotel is a lot further out of the centre than i'd thought, but the place itself was decent enough. I didn't think too much of the breakfast, but i had dinner there one night which was pretty good.Genuine Expedia guest review
beautifully clean. only negative was the pillows- either ridiculously soft or rock hard, and no other options when I asked.Genuine Expedia guest review
"Great place to stay"
Everything about the hotel was great,except I would have liked a small microwave in the room.The staff were friendly.Will stay there again.Genuine Expedia guest review
"well fitted out rooms"
Nice comfy hotel with all the amenitiesGenuine Hotels.com guest review
"consider choice of rooms carefully."
first floor rooms , queen and deluxe queen drab and disappointing, previous stay had been in queen room ground floor which was excellent.excellent bar and dining room service and excellent receptionistsGenuine Hotels.com guest review
Stayed 3 nights. Reception desk staff were very helpful and pleasant. Beware of laundry - not an enclosed room - door to hotel automatically locks at a certain time, potentially locking patron out of hotel. Next door to German Club. Rooms comfy and clean.Genuine Expedia guest review
no comments everything is good, good parking facility staff is goodGenuine Expedia guest review
It was very cold and the room's air conditioner was not terribly effective, otherwise a lovely HotelGenuine Hotels.com guest review
Great room, comfy bed, excellent shower size and pressure. Really good all round.Genuine Expedia guest review
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