All hotels in Narrabundah, Australian Capital Territory, Australia
1 room, 2 adults
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55 Jerrabomberra Avenue, Narrabundah, ACT, 2604, Australia, ‏‎866-925-8648
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4.3 / 5Excellent

Score breakdown (from 237 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Convenient and pleasant"
we were there for a purpose and the hotel suited that purpose
Genuine Expedia guest review
Other trip Mar 28, 2015
Romy
AU
5.0 / 5Outstanding
We enjoyed this motel. A bit disappointed we could not get a snack on arrival.
Genuine Expedia guest review
Other trip Mar 22, 2015
pauline
AU
4.0 / 5Excellent
"Peaceful, comfortable, where I would stay again."
I was up there to take my dad to a hospital visit. The lady on the front desk was pleasant and more than accommodating when I was unsure as to weather dad would be released from hospital the next day or not. The hotel was comfortable and what I need for the short stay in Canberra, and a comfortable bed for Dad to stay in after the operation. Very happy thanks.
Genuine Hotels.com guest review
1 night family trip Mar 5, 2015
A Traveler
AU
5.0 / 5Outstanding
"Beautiful!"
From start to finish a beautiful experience. Great staff, nicce rooms.
Genuine Expedia guest review
Other trip Mar 16, 2015
JT
AU
4.0 / 5Excellent
Only stayed one night but helpful staff and a great room
Genuine Expedia guest review
Other trip Mar 14, 2015
A Traveler
AU
5.0 / 5Outstanding
"Well worth a stay"
Great Motel on south-side of Canberra ----close to all main roadways but with no public transport nearby a car is a must to get around. Our business needs were all south-side so it was very well suited. Motel is clean, fresh, very comfortable, fantastic staff made us feel very welcome. Good bar and restaurant set up with very reasonable prices and a "Happy Hour"
Genuine Hotels.com guest review
4 night romance trip Mar 2, 2015
peter
AU
5.0 / 5Outstanding
"Not far from most Canberra attractions"
Always enjoy staying at this hotel. Good service, very clean and comfortable rooms.
Genuine Expedia guest review
Other trip Mar 2, 2015
Tom
AU
4.0 / 5Excellent
"Location"
Quick access to main arterial roads. Quite location. Great beds
Genuine Expedia guest review
Other trip Feb 26, 2015
Lorraine
AU
5.0 / 5Outstanding
"Nice, clean hotel. Minutes to the city."
We very much enjoyed our brief stay at the hotel. The hotel was only minutes away from all the sites Canberra has to offer. We will stay there again.
Genuine Expedia guest review
Other trip Feb 24, 2015
Frank
AU
5.0 / 5Outstanding
"Great service with a smile"
Busy weekend but appreciated the help and friendliness and smiles of the staff at the hotel. Made to feel very welcome. Will definitely return and will be recommending to others
Genuine Hotels.com guest review
2 night family trip Jan 24, 2015
Susan
AU
3.0 / 5Good
"Clean in Canberra"
A Hotel should be clean, comfortable and quiet. It was. However there were complaints. One family, two bedrooms and yet completely diametrically opposed rooms - 200 metres apart - same mobile, same e-mail, same address. Also, whilst using the bathroom, my knees would not fit under the vanity sink and unfortunately like most Hotels, the little soap holder in the shower area is tiny and unable to store shower accessories. Finally, very much Hotel -chain character and personality - which it is, but something more personable and intimate would have been enjoyable. achievable at little cost but with close attention to detail.
Genuine Expedia guest review
Other trip Feb 16, 2015
IAN
AU
5.0 / 5Outstanding
"Close to sights..."
Enjoyed our stay. Close to many of the sights we were interested in. Little uncomfortable having pool right outside restaurant. Excellent food.
Genuine Expedia guest review
Other trip Feb 15, 2015
Jim
AU
4.0 / 5Excellent
"Good nights sleep"
Nice and quite ,great nights sleep , very comfortable bed ( makes a change) very clean facilities.
Genuine Expedia guest review
Other trip Feb 4, 2015
Howie
AU
5.0 / 5Outstanding
The breakfast was sooo good, thank you to the nice staff of the hotel . All of them being interested to make us felt at home. From the cleaners to the receptionist I want to say a big thank you.
Genuine Expedia guest review
Other trip Feb 3, 2015
Nelu
AU
4.0 / 5Excellent
"Value for money"
We travelled to Canberra for a weekend in January,2015 to attend a RMC Duntroon reunion. We found the Motel to be excellent accomodation and positioned very centrally for us to get to most functions. Would highly recommend
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
June
AU
5.0 / 5Outstanding
"A great Australian Hotel on Australia Day..."
As usual , The Best Western Plus had great customer service , and a friendly atmosphere. The team were obviously very busy but had time to answer all the travellers/ tourists questions at the front desk. Within easy distance to plenty of attractions .. Thank you for your great service should be called Best Western Plus PLUS! "
Genuine Hotels.com guest review
2 night trip with friends Jan 24, 2015
Susan
AU
5.0 / 5Outstanding
"A quite stay."
Only in for one night,found hotel staff very friendly.Was upgraded to a larger room without asking,found it very comfortable.
Genuine Expedia guest review
Other trip Jan 27, 2015
James
AU
4.0 / 5Excellent
"Best western"
Great Place to stay at
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
Noel
AU
5.0 / 5Outstanding
"Brilliant"
This hotel had everything we required. Close to the town. Staff very helpful. Room very clean and access to mini bar. Fresh milk given to us on check in. Wifi connection and speed the best we have encountered over the last week or so of our road trip. Would recommend this hotel to anyone in the area
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
A Traveler
GB
4.0 / 5Excellent
"Small, friendly and comfortable motel"
Location was quite but close enough to all site seeing locations. Staff were welcoming and friendly, when busy and run off there feet could still not do enough for you . A quite , pleasant , friendly and economical place to stay, planning on going back next visit.
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
AU
5.0 / 5Outstanding
"Close to everything!"
We stayed at the hotel as we were attending the baseball which is at the backdoor! Only a few kilometres to the factory shopping outlets, very close to the nice cafes at Manuka, and also next door to a great golf store and driving range and golf course. A vey clean hotel with everything you would want and the staff on arrival were very friendly, helpful and obliging. Yes I would stay here again.
Genuine Expedia guest review
Other trip Dec 31, 2014
Phil
AU
5.0 / 5Outstanding
"christmas visit"
well maintained motel with excellent service and facilities
Genuine Hotels.com guest review
2 night family trip Dec 25, 2014
david
AU
4.0 / 5Excellent
"Good clean room. Need a little more space for fam"
Positives - room very clean and quiet. Great location from tourist sights. Negatives- poor service and timing of dinner meals at restaurant. Ate at restaurant first nght as tired from drive with two kids but meal took an hour to arrive with no consideration for our 3 yr old and 8 week old. Ordered salmon as quick to cook to share with child. It was dry overcooked and disappointing for the very high price. We did not eat there again.
Genuine Expedia guest review
Other trip Dec 23, 2014
koo
AU
5.0 / 5Outstanding
"Best hotel to stay at in Canberra! :)"
This is the 3rd time i have stayed here and think it is the best hotel in terms of affordability and comfort. The staff are very friendly and helpful, rooms are nice and cosy, comfy beds and the shower is so good (i'm very picky with showers). The free wifi is also great to have. I highly recommend this hotel to anyone that is looking to stay somewhere while travelling to Canberra.
Genuine Hotels.com guest review
3 night trip Dec 5, 2014
Brent
AU
4.0 / 5Excellent
"Fantastic Service"
Joe the concierge was fantastic, very welcoming & friendly, there should be a lot more like him.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
Craig
AU
4.0 / 5Excellent
"Comfortable pleasant hotel exceptional value"
1 night stay in Canberra for a Christening this hotel offered a perfect 1 night stay
Genuine Expedia guest review
Other trip Nov 29, 2014
A Traveler
AU
5.0 / 5Outstanding
"Very comfortable"
Very quiet neighbourhood and easy/access to and from airport. Comfortable and very affordable.
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
Jaya
AU
4.0 / 5Excellent
"Reasonable price"
Warm welcome and efficient check-in process by the hotel staff at the front desk. Proactively advice on free Wi-Fi.
Genuine Expedia guest review
Other trip Nov 20, 2014
Michael
HK
4.0 / 5Excellent
"Perfect Position"
This hotel was in a perfect position for what we needed. A 5 minute drive to all the main attractions in Canberra. The staff where friendly & able to help when needed with no hesitation.
Genuine Expedia guest review
Other trip Nov 19, 2014
A Traveler
AU
4.0 / 5Excellent
"Nice quiet hotel & easy access to most of Canberra"
Always quiet here, easy access to most of Canberra. Club next door if you can't be bother driving for dinner. Didn't eat in the Motel restaurant so can't comment. Have stayed here a few times and always good. Standard room this time, still good just a bit roomier in the Executive and fittings a bit newer.
Genuine Expedia guest review
Other trip Nov 18, 2014
Di
AU
4.0 / 5Excellent
"Good value"
Good value for money with free wifi (albeit a little slow) and free parking. Fruit and sweets also available for guests at the front desk. German club is next door if you want a schnitzel and beer. Very friendly and helpful staff.
Genuine Hotels.com guest review
2 night romance trip Nov 9, 2014
Gordon
SG
5.0 / 5Outstanding
"Better than most"
Much better than the average for this class of Motel. Rooms refurbished to a good standard. Staff helpful and friendly. Price below rack price due early internet booking.
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2014
Mark
AU
3.0 / 5Good
"Average"
Noisy, our room fronted a major road. I booked this hotel as a mystery hotel in Kingston, which is some distance away.
Genuine Expedia guest review
Other trip Nov 4, 2014
A Traveler
AU
5.0 / 5Outstanding
"Very comfortable palce to stay!"
Stayed for 4 nights for our latest trip. Nice people at reception. Pros - clean, plenty of parking, close to everything - providing you have a car, free wi fi was mostly fast and reliable, convenient restaurant for dinner and breakfast, and friendly staff. Cons - the internet was reliable but it also failed on our 2nd night there, kept having to ask for extra towels, and the bed is a little too soft for my liking (this is a personal preference). Overall this Best Western is one of the best ones I have ever stayed at.
Genuine Expedia guest review
Other trip Nov 1, 2014
Joyce
AU
4.0 / 5Excellent
"Comfy rooms"
Ideal for my business trip
Genuine Hotels.com guest review
1 night business trip Oct 28, 2014
Joe
AU
5.0 / 5Outstanding
"Quiet location"
Nice location approximately 10 minutes from Central Canberra.
Genuine Expedia guest review
Other trip Oct 28, 2014
Darrin
AU
5.0 / 5Outstanding
"Convenient to many services"
Very convenient to many shopping precints, the city and restaurants. Professional, friendly staff and very quiet.
Genuine Hotels.com guest review
1 night business trip Oct 24, 2014
A Traveler
AU
4.0 / 5Excellent
"Very comfortable hotel for a short stay"
Nice little hotel specially when you are able to get a discount. Its a bit further out of the city center, so if you have a car, that's no dramas at all! Canberra is very easy to park... Small but very comfortable room, great hot shower and very, but very comfortable bed!
Genuine Expedia guest review
Other trip Oct 26, 2014
Tom
AU
4.0 / 5Excellent
"Relaxing environment"
Very comfortable rooms and spacious. Hotel staff very professional and this is in a good location to a number of facilities in Canberra.
Genuine Hotels.com guest review
1 night business trip Oct 23, 2014
A Traveler
AU
4.0 / 5Excellent
"Decent, inexpensive hotel room."
Stayed for three nights. Staff was very welcoming. Room was clean with very comfortable beds. No bath in my room; only a shower. The room could use more entertainment options and a larger TV. Free, reliable Wi-Fi but it is quite slow. Located minutes from Manuka and Kingston which offer plenty of eating and entertainment options. Not far from the centre of Canberra. Overall quite good.
Genuine Expedia guest review
Other trip Oct 22, 2014
Mike
AU
4.0 / 5Excellent
No fuss, comfortable stay
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
A Traveler
AU
5.0 / 5Outstanding
"Awesome!"
Wonderful place to stay! Will be back!
Genuine Hotels.com guest review
1 night trip Oct 13, 2014
Amanda
AU
4.0 / 5Excellent
"Good for a Budget Hotel"
Disappointed in staff... We got to the breakfast around 09:15 am and the staff there started pulling faces. There were 2 ladies and they behaved as if it was a sin to be there at 09:15 am.... even though the breakfast was open till 10:00 am. They were very negative in responding to our requests. When we left the Hotel, I had left my shirt in the room in error. I call up the hotel and the lady at reception took my number and told me that she would call me back. I called the hotel next day and she was not there and they said that she would call me back. One week gone and no one has called me at all. Disappointing over all. The male staff at the reception was very polite and welcoming. He was one big bonus to the Hotel...
Genuine Expedia guest review
Other trip Oct 13, 2014
Robby
AU
4.0 / 5Excellent
"Decent hotel"
Nice clean rooms, good service. Convenient location to multiple places.
Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel
Thanks for sharing your feedback, Ravi. We are pleased that you found us a great value, convenient location to base your stay in Canberra.
Other trip Oct 13, 2014
Ravi
AU
4.0 / 5Excellent
"Good valued and clean"
The service is the best. Free Wifi and car parking. Room is nice and clean. Even hotel's outside looks a bit old, but it was surprised us when see inside the room. Location is a bit far from CBD, but anyway it won't bother you if you got an own car. Overall is excellent and good valued to stay in Canberra!
Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel
Hi there, thanks for sharing your review. We are glad you exceeded your expectations and hope to see you back soon. Warm regards, Ryan Deebank - Sales & Marketing Manager
1 night family trip Oct 5, 2014
A Traveler
AU
5.0 / 5Outstanding
"All the Conveniences Required"
I only stayed a couple of nights for business. The hotel had all the conveniences I needed for my stay.
Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel
Hi Margaret, I'm pleased that we met your needs during your recent visit. We work hard to make sure that we fit the bill for our business travellers, providing a reliable, consistent and comfortable hotel. Warm regards, Ryan Deebank - Sales & Marketing Manager
2 night business trip Sep 30, 2014
Margaret
AU
4.0 / 5Excellent
"Access to Canberra Floriade"
We arrived around 11am, saturday 4 October. We knew that check-in is at 2 pm. However, the Reception staff (Raelene) informed me that our 'room is available'. That's great! Room 248 has 2 beds: a queen and a single, a large flat-screened tv, an aircon, a bar fridge, a toilet and bath, flat iron and board, kettle for coffee and tea. Our room, although facing the main street, is shielded from traffic noise by a ceiling-to-floor curtain. After a short rest we left for the Floriade but had to leave that for the next morning after we encountered a problem: no place to park! Anyway, we instead went to the Australian War Memorial. We enjoyed the experience. We dined at the Hotel's restaurant. The food was very good. (Thank you, Ali, for looking after us!). The other Reception staff (they go by shift) I wish to say thanks!: Sueann and Joe. On the next day, sorry to say, we had to checkout following a sumptuous buffet breakfast at the Hotel's restaurant. And, of course, we went to the Floriade as planned. As early birds, there were lots of parking spaces to fill. For two solid hours, we've been taking photos of, really, beautiful flowers on display as well as we, your Canberra visitors, being part of the shoots. Thank you, Best Western for giving us a comfortable and restful night.
Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel
Hi Aldo, thanks for your review of your stay. We are very pleased that you had such a wonderful time in Canberra. We are blessed with an amazing team here and we will pass on your kind words to Ali, Joe, Raylene and Sueann. We look forward to welcoming you back again soon. Kind regards, Ryan Deebank - Sales & Marketing Manager
Other trip Oct 7, 2014
Aldo
AU
4.0 / 5Excellent
"Good value hotel in the suburbs"
I stayed at the Best Western on a work trip and found the hotel very easily. It is about 10 - 15 minutes out of town but with a car and travelling around this was no issue for me. If you didnt have a car I would recommended somewhere closer to the CBD as there are no shops close by or restaurants. Staff were friendly and helpful. My air conditioning wasnt working and they promptly offered to look at it and got it sorted. I didnt eat at the hotel and was just there for one night. The car park was quite full but there seemed to be enough for everyone. The actual hotel doesnt look great on the outside, but once inside the room was modern, clean and looked after.
Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel
Hi Jasmine, thanks for sharing your comments here with other travellers. We are very pleased that you enjoyed your stay and that we met your needs. Warm regards, Ryan Deebank - Sales & Marketing Manager
Other trip Sep 13, 2014
Jasmine
AU
4.0 / 5Excellent
"convenient to Southern canberra"
this is a most convenient location for access to my family but also to the amazing array of restaurants/ cafes in the Manuka /Kingston area.
Genuine Expedia guest review
Response by Best Western Plus Garden City Hotel
Dear Valerie, There are some amazing dining spots within a few minutes drive of our hotel (including our very own restaurant, of course!) If you are ever after some tips to try something a little different, our Front Desk team area always on hand with suggestions. Warm regards, Ryan Deebank - Sales & Marketing Manager
Other trip Sep 11, 2014
valerie
AU
4.0 / 5Excellent
"Great Service"
Our stay was great. Got lost and could not find the hotel in the dark. I called and a staff member kindly stayed on the phone, giving me directions until we reached the hotel. We were very happy with our room.
Genuine Hotels.com guest review
Response by Best Western Plus Garden City Hotel
Thanks for your review, Suzanne. I'm pleased to read that our staff looked after you during your stay. Warm regards, Ryan Deebank - Sales & Marketing Manager
1 night trip Aug 21, 2014
A Traveler
AU
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