"Hotel - overall."
Overall, the hotel was good. The lobby is on the 1st Floor - one flight up. Our first room on 1st floor was next to the gym. Too noisy. At our request they immediately moved us to a different room on same floor. The hot breakfast was good. The personnel were helpful and friendly. Hotel storerooms on 1st floor - pallet of boxed goods in hallway most […] of the time. Recommend 2nd floor. Hotel bus service to and from the downtown historic area starts at 5 PM. Other times too far to walk. Tour buses will do pickups at hotel. Read moreGenuine Hotels.com guest review
"Great breakfast and very nice staff!"
We checked in very late and the front desk staff was very nice and hospitable. The beds are super comfy. Furniture is a little dated and couch had stains, but overall the room was very comfortable. The breakfast is wonderful and had a huge variety. Wish we could have stayed another night to use more of the amenities.Genuine Expedia guest review
Wonderful property. Friendly staff, clean and generously sized room equals perfect place to stay. They even had a shuttle into the city in the evenings for FREE!Genuine Hotels.com guest review
The bed was very comfortable. The hotel was quiet. The breakfast in the morning was excellent with a variety of food choices. The hotel had a free evening shuttle. The driver was very pleasant and gave us a good idea of where to begin our sight seeing.Genuine Hotels.com guest review
"Great customer service!"
The hotel was good...the best part was the staff at the front desk. We had been misinformed by our check in staff regarding parking in downtown Charleston on the weekends (told that the meters were free on the weekend!) When we received 3 parking tickets on Saturday because of this misinformation and advised the staff of this the woman at the counter […] was very upset and jumped through hoops to make it better (although we did not expect or ask for this). We were given a gift certificate for a local restaurant to reinburse the expense of the parking tickets!! Read moreGenuine Hotels.com guest review
"Hotel near historic Charleston"
A bit hard to find, but very clean and helpful staff. Excellent breakfast included too!!Genuine Expedia guest review
We spent two nights here on a quick getaway to Charleston. The hotel is very centrally located between the city and the beach. It takes about 10 minutes to get from the hotel to either the Battery or to Folly Beach. The staff was very friendly and helpful. Breakfast was fine with both hot items as well as yogurt and croissants. This was the second time […] we had used this property and would choose to stay here in the future. Read moreGenuine Expedia guest review
"Room 420 was more than we paid for."
We stayed in room 420. As soon as we walked through and entered, the first thing we both said was, (WOW). Thank you for the clean and nice vacation. :)Genuine Expedia guest review
"Great hotel location over looking marina"
hotel staff was wonderful and made sure we had a great view over the marina and historic CharlestonGenuine Expedia guest review
We really enjoyed our stay and would highly recommend this hotel for anyone who is looking for a quiet romantic atmosphere. The staff was extremely cordial and the breakfast was more than great. It did not take us long to get to any location within the city. Will be back.Genuine Hotels.com guest review
"Definitely Consider Staying Here"
Very nice room. Clean. Friendly staff. Great location. Decent view of a small harbor.Genuine Hotels.com guest review
"Worth a Look"
Check in/out was easy. Hotel was undergoing a renovation and the contractor had taken up a significant area of the parking lot. Parking was very frustrating in the evening.Genuine Expedia guest review
"Good visit just across bridge from city."
Nice place. Good staff. Clean. Some renovations in progress. Overall very good!Genuine Expedia guest review
"Great place to stay when visiting Charleston."
While not in the historic district and a few minutes ride into town ,this hotel provides a very comfortable respite from touring. We had a marina view which was lovely. Breakfast was excellent with a great variety daily. I used laundry service (coin operated machines) which were fine. Knowledgeable staff pointed us in right direction for good restaurants. […] All in all an excellent place to stay. Read moreGenuine Expedia guest review
"Nice relaxing place"
Very nice hotel. Undergoing refurbishment. Excellent friendly staff. Nice choice at breakfastGenuine Hotels.com guest review
First time in Charleston. Booked this hotel and was amazed on how awesome it was. Ill be going backGenuine Hotels.com guest review
seating in room too low, difficult to get up from for seniors. Great breakfast, liked the convenience of the shuttle. Staff very peasant and helpful. specific directions to various sites pre-printed were very helpful.Genuine Hotels.com guest review
The hotel staff was excellent from erica at check in to our shuttle driver.The shuttle is a great amenity that runs staring at 5.tthe staff will suggest restaurants for you.the room was nice and clean.i had one minor problem i have a cpap machine there weren't enough outlets near the bed so i had to unplug the clock.the room was nice and clean with […] 2 tvs we had 2 beds and a sofa .the breakfast was great.there is remodeling going on but the staff was very informative of the times they are doing the work and where .we were not effective by this in any way.The lobby is on the 1 st floor you enter from the ground floor Read moreGenuine Expedia guest review
Good valueGenuine Hotels.com guest review
"Close enough to Downtown"
Great shuttle service. Full breakfast included. Friendly staff.Genuine Expedia guest review
"Renovations ongoing a little annoying but expected"
Been there 3 weeks. The rate could be more reasonable if even bt 10.00 dollars less. Since being there 3 weeks and 2 rooms.Genuine Expedia guest review
"Not anywhere near the historic district!!!"
Booked a room here because it claimed to be in th historic district......not even close. Smelled like disinfectict and was totally under repair.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview Thank you for sharing your experience with us as well as other travelers. We are sorry to hear you did not enjoy your stay, and that our staff was not able to sense your discontentment at that time. I am sorry for any misunderstanding with the location of our hotel. We are in the "Downtown" area, but we are not nor do we claim to be in the historic district. We are currently going through a beautiful renovation, and we would love to welcome you back once we are complete! Thank you for choosing the SpringHill Suites by Marriott Charleston Downtown/Riverview.
Great hotel for the money! Close to downtown & Folly Beach, great full breakfast every morning, beautiful views of the marina, clean rooms & very spacious!Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview Hi Holly! Thank you so much for the great review! We appreciate you choosing the SpringHill Suites by Marriott Charleston Downtown/Riverview, and we hope to see you back again soon!
"Great Stay, Renovations Pending"
Service was outstanding! Very helpful, friendly staff. The hotel amenities are much older than many other Springhill Suites, but the bed was comfy and the breakfast was solid. Easy trip into downtown! Looking forward to seeing the renovations that were going on while we were there.Genuine Hotels.com guest review
"close to downtown and The Citadel"
Very comfortable and convenient for our stay.Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview Thank you for your gracious comments and for choosing the SpringHill Suites by Marriott Charleston Downtown/Riverview!
Even through renovations this hotel was very clean and quiet.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview Thank you for you glorious review! We are certainly excited for our beautiful renovations and hope you will be back after they are complete! Thank you for choosing the SpringHill Suites by Marriott Charleston Downtown/Riverview.
Exactly what you would expect from a three star hotel suite, as far as the room goes. The view of the harbor was gorgeous and the service above and beyond my expectations.Genuine Hotels.com guest review
We couldn't have stayed at a better hotel. Loved everything. Would definitely recommend!Genuine Hotels.com guest review
Room was equipped with microwave, and sink, and mini fridge.....bed very comfortable....and we left a charger there by accident. Staff found it for us, and is shipping it back to us. Yes we paid for it, but it was very nice of them to ship it for us.Genuine Expedia guest review
"Convenient to Charleston & the beach"
Rooms are furnished with coffee pot, microwave & mini-fridge as well as a food-prep sink area. It's a very nice hotel overall, but is currently under renovation. Between the paint smell and the air freshened smell used to cover the paint smell, it was a bit overwhelming. The location is nice with views of the river and restaurants close by. There […] is a small, but adequate, gym that we tested out on a rainy day. Read moreGenuine Expedia guest review
My wife and I have stayed at this particular hotel quite a few times. Staff is always friendly, rooms clean and the breakfast great. Only thing that I see that could be updated is to have exhaust fans in the bathrooms. Other than that, always a great deal and a wonderful place to stay in beautiful Charleston SC.Genuine Hotels.com guest review
"Not what I expected"
There was no warning the hotel was under renovation when i booked, nor when I checked in. The noise began at 6 am on Saturday. The sound of dropping tools on my ceiling, and loud voices of the workers discussing their achievements of the previous night woke us at that time, and we could not go back to sleep. It was not enjoyable, and would not stay […] there again. The manager offered a small refund for our trouble, which I accepted. I would have rather not had this happen and enjoy our stay. Read moreGenuine Hotels.com guest review
"Would stay again!"
The staff was incredibly nice! Room was great with an awesome view. Only downside was that when the sofa bed was pulled out, there was no room to walk around. Close to everything and breakfast was very good. Would definitely stay again.Genuine Hotels.com guest review
Good value, clean facility. Very short stay but we were pleased. Could use better signage leading to registration. Easy access to Charleston downtown..Genuine Hotels.com guest review
"View of boats and Ashley river"
The manager and all of the staff were very helpfull and gracious.Genuine Hotels.com guest review
"We will be back"
The staff was exceptional from check-in, knowledge of the area to the breakfast attendees we could not have been happier. They even directed me to a great running/biking trail. Thanks for the great stayGenuine Expedia guest review
"Smallish odd shaped room."
Kind of ridiculous that the check-in was on the second floor. There was an elevator, but it didn't direct you toward that right up front. The whole place seemed kinda crumped. Including the room. It was split into a sitting room and a sleeping room areas. The bathroom jutted out into the middle to create a wash area off in the sleeping area and a minor […] kitchen area in the sitting area. They couldn't afford to have a TV in the sitting and sleeping so they have one in the middle that you have to turn toward the bedroom or toward the sitting area. Not really good for either. But the place was clean, new paint and carpet and new beds. Read moreGenuine Expedia guest review
"We would stay there again!"
Good hotel. Good breakfast selection. Clean room.Genuine Expedia guest review
"Great Hotel for quick stay."
Hotel service was great and room was clean. Only downside was while we were staying they were renovating the hotel and had one elevator for all the guest. Other than that I would stay there again.Genuine Hotels.com guest review
"Not what I thought it would be"
My fiance and I stayed at the Marriott accross the bridge from this one the night before and had an excellent experience. This hotel, however, was not nearly as nice. The building is being renovated so much of the place looked like a construction site. The hotel staff were not as helpful with questions about cabs and places to go and see. Our room was […] very dark and stuffy and somewhat outdated. We're not hotel snobs by any means, but just expected more than what we got for the price we paid. I think once the renovations are finished this may also be an excellent hotel, but for now, it was definitely over-priced. Read moreGenuine Expedia guest review
And the breakfast! Wow! What a spread!Genuine Hotels.com guest review
"currently undergoing rennovation"
It will be nicer when it is not so torn upGenuine Hotels.com guest review
"warm and cozy"
We enjoyed our stay at the Spring-hill Suites very much. A bit misleading in it's description online, the hotel is NOT in walking distance from downtown, even though driving there is quite easy. Service was fast and efficient, breakfast was good and we would gladly stay there again on our next visit to Charleston if not able to find or afford a hotel […] located downtown. Read moreGenuine Hotels.com guest review
Good value. Easy access to Charleston. Great breakfast. Once the renovation is finished it is going to be a better value.Genuine Hotels.com guest review
"Nice Location - Mediocre hotel"
Hotel was in a great location and was conveint to local sights. Parking is quite limited and hotel was undergoing renovation. I was stunned at the poor condition of the hotel as I had never seen a Springhill Suites in this poor of a condition. The bed was comfortable, but the accomodations were run down. Had a big spider on the ceiling, so my wife and […] daughter were not happy. Fridge was on its last leg. Elevator takes forever, so we had to use the stairs. We won't recommend to our friends and won't stay here when we come back. Read moreGenuine Hotels.com guest review
"Beautiful view of Charleston"
We loved this location. They offer a boat shuttle over to Charleston with an hourly shuttle back until 11:00pm. We loved that. Will stay here again for the Cooper's River Bridge Run. Perfect location.Genuine Hotels.com guest review
Even if they were having work in progress they did greatGenuine Hotels.com guest review
Stanley, The shuttle driver really made my son Clay and I feel at home and told us about good local places to eat. Clay BrewerGenuine Expedia guest review
"Too much money for the quality.."
Sink would not drain, light fixtures not clean, trash left in the container in the bathroom.Genuine Expedia guest review
"Beautiful southern hospitality"
I was visiting to show my son where I grew up. Marriott didn't disappoint. It was a gorgeous view and lots of fun activities! The location was perfectly centralized and I loved the shuttle to downtown! Thanks for a great experience!Genuine Hotels.com guest review
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