All hotels in Charleston, South Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here98 Ripley Pointe Dr, Charleston, SC, 29407-7597, United States of America, ‏‎855-239-9485
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4.3 / 5Excellent

Score breakdown (from 650 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.2
4.0 / 5Excellent
"3 Days In Charleston"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a very nice time. The staff was quite friendly and happy to asist withquestions etc. The room was very nice. They did away with the standard chest of drawers, big mistake. The couch and chairs sat kind of low. That said the room was attracive and clean. Elevators were a little slow, again not a real detraction. The morning hot breakfast was nice, enough to choose from, just wish the product quality was a little better. Again not enough to really detract. Pretty location,not the most convienent.Gladly would stay here again.
Genuine Expedia guest review
Other trip Aug 19, 2014
Norm
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was well positioned for a short drive into town. Breakfast was a typical buffet although limited seating for number of guests - this may have just be unfortunate on that day. Staff were friendly and helpful.
Genuine Hotels.com guest review
1 night business trip Aug 6, 2014
Sarah
US
4.0 / 5Excellent
"Great staff, nightly activities (bingo, popcorn)"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I had my 2 grandchildren and had never been to Charleston. The front desk staff were friendly and helpful. Nice breakfast in a.m. For free, but pretty darn crowded! Swimming pool and ping pong, large checkers game, kept kids busy and happy. 2 tvs in room, free wifi. Lots of really good stuff.
Genuine Expedia guest review
Other trip Aug 16, 2014
mimi
US
3.0 / 5Good
"Average hotel, nice view"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The amenities were the best thing about the hotel (wifi, breakfast, microwave, parking) and the view was nice. The hotel smelled refreshing but felt dirty. Bathrooms not desirable.
Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview
Dear Cindy, Thank you for your feedback. We appreciate your honest opinion as we constantly strive toward service excellence. Just to update you--- we are aiming to complete our room renovations by the end of the year. Our multimillion dollar renovations are sure to wow! We hope to welcome you back so you can see for yourself our dedication to complete guest satisfaction. Until then, take care! Yours in hospitality, Katie Register Sales Manager
Other trip Aug 16, 2014
cindy
US
4.0 / 5Excellent
"Great stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here for one night as I attended a conference in the area. We enjoyed our stay. I wasn't crazy about the pool, but the room was nice and so was the breakfast.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel always had a clean fresh scent. The employees were very nice and helpful during our stay and the van to downtown Charleston was great. Our driver of the van was always very nice and helpful as we went each evening to downtown.
Genuine Hotels.com guest review
4 night trip with friends Jul 20, 2014
Dana
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was a great stay!! Only problem was no hot water on first day and took hours to repair. Other than that had a great time an will stay again.
Genuine Hotels.com guest review
3 night family trip Aug 5, 2014
Jeremiah
US
5.0 / 5Outstanding
"Excellent stay just outside Charleston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location was an excellent choice for visiting downtown Charleston and Mt Pleasant. I would highly recommend staying here.
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Good for being on the outskirts of town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Wish there was more to do in the hotel area. There was only one decent restaurant California dreaming. Ithe other nearby restaurants were inaccessible due to limited parking. Plus their food wasn't that great. Loved the free breakfast and treats at night. Also the free night time to
Genuine Hotels.com guest review
4 night business trip Jul 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Arkin hotel stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent experience at this hotel for my family vacation. Friendly staff, clean rooms, good food. Perfect!!!!
Genuine Expedia guest review
Other trip Jul 27, 2014
Paul
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything is good. Will definitely come back.
Genuine Hotels.com guest review
2 night family trip Jul 20, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We have used this hotel for over a year, this fact should be all a new user could ask for!
Genuine Hotels.com guest review
1 night trip Jul 13, 2014
A Traveler
US
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were here for two nights on our way to Hilton Head. The location is good just a 10min drive to downtown. Excellent free shuttle from hotel to downtown from 5pm-11pm. Stanley the driver was the best! The hotel is a 3star hotel. Furnishings are not fancy but adequate. The breakfast was very good with lots of choices and a staff that kept things stocked and clean. Our room was nice with two queen beds and a pullout sofa. Also had a microwave, small fridge, and sink area. The carpet was worn and we found wrappers behind the nightstand. It would have been nice to have a charging station like some other hotels have. We had to unplug the clock on the nightstand to get a plug for all our devices. View over the marina was nice. Pool was good. Overall a good hotel.
Genuine Hotels.com guest review
2 night family trip Jul 8, 2014
Lisa
US
4.0 / 5Excellent
"Great Charleston get-away after cruise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed 3 nights upon returning from a cruise (including 4th of July). They allowed us to check-in when we arrived from our early cruise debark and told us to come on in for breakfast (9:30) and that was so nice as it gave us the whole day to spend in Charleston after unloading. Staff is friendly and helpful. I had read reviews about remodeling & was concerned but learned the remaining remodeling was on-hold for summer. We had a newly remodeled room on 4th floor. 2 queen beds/ sleeper sofa (suite) We have 5 people 16yrs & Up. Room was very clean, well decorated. The beds were great! The living area had a sofa, chair, desk area, kitchenette & t.v. (extra counter space which was great) The t.v.s for the beds and sofa area are right next to each other so watching 2 different shows would be difficult but it was great for when we were getting ready so you could watch t.v. in living area. Dressing area is located outside of bathroom which is great so others can shower or use restroom while you finish getting ready. Breakfast was served each a.m. and it was typical cereal, waffles, eggs, sausage, juices and bagel etc. It was good. Loved the shuttle that ran to and from downtown Charleston starting at 5p.m. each evening every 15 minutes - very convenient and no worries about parking. Located very close to historic Charleston (5 Min). Pretty harbor view. Good choice for a stay!
Genuine Expedia guest review
Other trip Jul 11, 2014
Tammy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Family of 6. Two full beds and pull out fit everyone well. Free shuttle to and from Charleston downtown was great feature so mom and dad could have a few cocktails with dinner. Hotel and shuttle staff very well informed on local area, restaurants, things to see etc. breakfast crowded but everyone was nice. Overall facility was very nice and friendly. High floors have really nice views.
Genuine Venere guest review
Other trip Jul 10, 2014
A Traveler
US
4.0 / 5Excellent
"Central stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We love our room the sofa bed was great for our kids our beds were nice and comfy.love the fact that's there was a kitchenette . Nice size hot tub and pool wish they had a bar on site. Loved thw separate sink from bathroom. View was nice everything we wanted to do was 15-20 min drive wish WaS nice. Our shower was broken but other than that we had a great time. I almost forgot, the shuttle service to thw market was wonderful so my husband and I could enjoy a drink or two without worrying g about driving. Overall out stay was great. Staff was pleasant.
Genuine Expedia guest review
Other trip Jul 8, 2014
lu
US
5.0 / 5Outstanding
"Nice Clean Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful views. Close enough to points of interest. The evening shuttle to downtown Charleston was very convenient. Breakfast was pretty nice, but a little variety from day-to-day would have been good (i.e., bacon, cut up fruit).
Genuine Expedia guest review
Other trip Jul 6, 2014
B
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very friendly. The beds were very comfortable. The continental breakfast was good. Good location.
Genuine Expedia guest review
Other trip Jun 29, 2014
sara
US
5.0 / 5Outstanding
"Nice hotel close to waterfront"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Erica at the front desk was very hospitable and very helpful with area attractions. Hotel was very clean, great staff. Only thing once sofa bed was pulled out for the kids we didn't have a lot of room. Beds were very comfortable. Would recommend and would stay there again if we visit Charleston again.
Genuine Expedia guest review
Other trip Jun 24, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The whirl pool was a little finicky, and even though check out time was at 11 house keeping was knocking at the door at 9 am and then almost every 30 min after. the rooms were clean and up to date. Friendly staff
Genuine Hotels.com guest review
1 night business trip Jun 18, 2014
A Traveler
US
3.0 / 5Good
"very very small for a family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    5.0
the service is excellent, but too small for a family. need bigger rooms
Genuine Hotels.com guest review
2 night trip Jun 7, 2014
samir
US
4.0 / 5Excellent
"Nice hotel, pretty setting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Overall all a pleasant stay. The hot tub was not working well. It was warm, and did not function correctly. The shuttle downtown in the evening was nice though.
Genuine Expedia guest review
Other trip Jun 9, 2014
lucie
US
5.0 / 5Outstanding
"Amazingly clean!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We don't usually write reviews of hotels, but this one deserves special attention. Throughout the hotel, from stairways to rooms and baths, this hotel smells wonderful. Everything is pristine--fresh paint, clean walls, and that amazing smell. About 5 minutes after entering our room, we received a call asking if we were satisfied with the accommodations--quite unexpected. The entire stay was coated in world class customer service.
Genuine Hotels.com guest review
2 night trip May 30, 2014
Parks
US
5.0 / 5Outstanding
"Very clean hotel with friendly, helpful staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Arrived during a bad rainstorm, but was able to park under a shelter with the elevator Nearby. We had a large room with plenty of necessities.
Genuine Expedia guest review
Other trip May 17, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable but not a suite."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
Not sure why they are called suites other than they split up what is a typical hotel room in two by putting the bathroom in the middle. That means the toilet and the ac we're close to the bed.
Genuine Hotels.com guest review
2 night family trip May 11, 2014
Jim
US
4.0 / 5Excellent
"Harbour view Hotel in quiet position"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very polite and friendly shuttle bus driver on the free service into Charleston centre. Keep it up.
Genuine Expedia guest review
Other trip May 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very pleased with the friendliness of the desk staff on arrival. Our newly renovated room had a beautiful marina view, was spacious and comfortable. The hot breakfast was a nice treat with waffles, biscuits and gravy, scrambled eggs, etc. The location was perfect for us - close to downtown and the James Island connector. The hotel offers a shuttle service to downtown which we did not use. But, given the tight parking in that area it would be a nice amenity to take advantage of.
Genuine Hotels.com guest review
1 night family trip May 10, 2014
BAE
US
4.0 / 5Excellent
"good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
everything about this hotel was very good including proximity to downtown but there was nothing within walking distance but would stay at this place again..
Genuine Hotels.com guest review
2 night trip May 7, 2014
frank geremia
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
When looking online we thought the hotel was walking distance to downtown. It is not but they do have a shuttle which was good. We have a family of 5 so we preordered a room with sleepsofa. Mattress on sleepsofa was broken down not even usable. Hotel was very pricey and dated for what it was. We would not stay there again.
Genuine Hotels.com guest review
1 night family trip May 2, 2014
Lauren
US
5.0 / 5Outstanding
"Easy drive to Charleston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was extremely clean and new. Breakfast was very good with excellent grits. Very easy to drive to Charleston via Calhoun Ave. Views from hotel were very good also either side ( marina or marsh ). Shuttle to town made the evening much more enjoyable/relaxed. Will definitely will stay there again. Keep up the great work.
Genuine Hotels.com guest review
2 night romance trip Apr 25, 2014
gobjr
US
3.0 / 5Good
"NIce location, just so-so accommodations."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great location across the water from the beautiful and historic city of Charleston, SC. Hotel is not bad, but the room was a bit tired and not very clean. My family of six felt claustrophobic. When the full-sized sofa bed (which was really, REALLY uncomfortable) was extended there was virtually no room to walk by...a fire hazard that required us to move some of the furniture around to semi-correct. The hotel was quiet and again a great location. Breakfast was OK; eggs and Canadian bacon, nice assortment of cereals and pastries and the all-important waffle maker. Hotel has an hourly free shuttle that whisks you to a nice park of a hard-to-find-a-parking-spot city!
Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview
Hi Gary, I hope all is well in beautiful PA! Thanks so much for taking the time to share your experience with other travelers. We constantly strive toward 100% guest satisfaction and service. Just to update you-- we have completed the first leg of our multimillion dollar renovation and will be complete by Spring 2015. We would love to welcome you back so that you can see for yourself the beautiful changes we are making. Until then, take care! Yours in hospitality, Katie Register Sales Manager
Other trip Apr 22, 2014
Gary
US
4.0 / 5Excellent
"Hotel - overall."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall, the hotel was good. The lobby is on the 1st Floor - one flight up. Our first room on 1st floor was next to the gym. Too noisy. At our request they immediately moved us to a different room on same floor. The hot breakfast was good. The personnel were helpful and friendly. Hotel storerooms on 1st floor - pallet of boxed goods in hallway most of the time. Recommend 2nd floor. Hotel bus service to and from the downtown historic area starts at 5 PM. Other times too far to walk. Tour buses will do pickups at hotel.
Genuine Hotels.com guest review
4 night trip Apr 14, 2014
John & Jean
US
5.0 / 5Outstanding
"Great breakfast and very nice staff!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We checked in very late and the front desk staff was very nice and hospitable. The beds are super comfy. Furniture is a little dated and couch had stains, but overall the room was very comfortable. The breakfast is wonderful and had a huge variety. Wish we could have stayed another night to use more of the amenities.
Genuine Expedia guest review
Other trip Apr 18, 2014
Nancy
US
5.0 / 5Outstanding
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wonderful property. Friendly staff, clean and generously sized room equals perfect place to stay. They even had a shuttle into the city in the evenings for FREE!
Genuine Hotels.com guest review
1 night family trip Mar 31, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The bed was very comfortable. The hotel was quiet. The breakfast in the morning was excellent with a variety of food choices. The hotel had a free evening shuttle. The driver was very pleasant and gave us a good idea of where to begin our sight seeing.
Genuine Hotels.com guest review
1 night trip Mar 23, 2014
M. B.
US
5.0 / 5Outstanding
"Great customer service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel was good...the best part was the staff at the front desk. We had been misinformed by our check in staff regarding parking in downtown Charleston on the weekends (told that the meters were free on the weekend!) When we received 3 parking tickets on Saturday because of this misinformation and advised the staff of this the woman at the counter was very upset and jumped through hoops to make it better (although we did not expect or ask for this). We were given a gift certificate for a local restaurant to reinburse the expense of the parking tickets!!
Genuine Hotels.com guest review
2 night trip Mar 28, 2014
Carole R
US
5.0 / 5Outstanding
"Hotel near historic Charleston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A bit hard to find, but very clean and helpful staff. Excellent breakfast included too!!
Genuine Expedia guest review
Other trip Apr 2, 2014
judy
US
5.0 / 5Outstanding
"Very nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We spent two nights here on a quick getaway to Charleston. The hotel is very centrally located between the city and the beach. It takes about 10 minutes to get from the hotel to either the Battery or to Folly Beach. The staff was very friendly and helpful. Breakfast was fine with both hot items as well as yogurt and croissants. This was the second time we had used this property and would choose to stay here in the future.
Genuine Expedia guest review
Other trip Apr 2, 2014
Mary
US
5.0 / 5Outstanding
"Room 420 was more than we paid for."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in room 420. As soon as we walked through and entered, the first thing we both said was, (WOW). Thank you for the clean and nice vacation. :)
Genuine Expedia guest review
Other trip Mar 19, 2014
Steve/Kathy
US
5.0 / 5Outstanding
"Great hotel location over looking marina"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
hotel staff was wonderful and made sure we had a great view over the marina and historic Charleston
Genuine Expedia guest review
Other trip Mar 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Weekend Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We really enjoyed our stay and would highly recommend this hotel for anyone who is looking for a quiet romantic atmosphere. The staff was extremely cordial and the breakfast was more than great. It did not take us long to get to any location within the city. Will be back.
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2014
Ed
US
5.0 / 5Outstanding
"Definitely Consider Staying Here"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice room. Clean. Friendly staff. Great location. Decent view of a small harbor.
Genuine Hotels.com guest review
1 night trip Mar 8, 2014
A Traveler
US
4.0 / 5Excellent
"Worth a Look"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Check in/out was easy. Hotel was undergoing a renovation and the contractor had taken up a significant area of the parking lot. Parking was very frustrating in the evening.
Genuine Expedia guest review
Other trip Mar 11, 2014
Slowhand
US
4.0 / 5Excellent
"Good visit just across bridge from city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice place. Good staff. Clean. Some renovations in progress. Overall very good!
Genuine Expedia guest review
Other trip Mar 10, 2014
TG
US
5.0 / 5Outstanding
"Great place to stay when visiting Charleston."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
While not in the historic district and a few minutes ride into town ,this hotel provides a very comfortable respite from touring. We had a marina view which was lovely. Breakfast was excellent with a great variety daily. I used laundry service (coin operated machines) which were fine. Knowledgeable staff pointed us in right direction for good restaurants. All in all an excellent place to stay.
Genuine Expedia guest review
Other trip Mar 10, 2014
pat
US
5.0 / 5Outstanding
"Nice relaxing place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice hotel. Undergoing refurbishment. Excellent friendly staff. Nice choice at breakfast
Genuine Hotels.com guest review
2 night trip Feb 28, 2014
Maria
US
5.0 / 5Outstanding
"Best choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First time in Charleston. Booked this hotel and was amazed on how awesome it was. Ill be going back
Genuine Hotels.com guest review
2 night trip Feb 28, 2014
eric
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
seating in room too low, difficult to get up from for seniors. Great breakfast, liked the convenience of the shuttle. Staff very peasant and helpful. specific directions to various sites pre-printed were very helpful.
Genuine Hotels.com guest review
2 night family trip Feb 27, 2014
A Traveler
US
5.0 / 5Outstanding
"downtown charleston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff was excellent from erica at check in to our shuttle driver.The shuttle is a great amenity that runs staring at 5.tthe staff will suggest restaurants for you.the room was nice and clean.i had one minor problem i have a cpap machine there weren't enough outlets near the bed so i had to unplug the clock.the room was nice and clean with 2 tvs we had 2 beds and a sofa .the breakfast was great.there is remodeling going on but the staff was very informative of the times they are doing the work and where .we were not effective by this in any way.The lobby is on the 1 st floor you enter from the ground floor
Genuine Expedia guest review
Other trip Feb 27, 2014
john
US
5.0 / 5Outstanding
"Decent location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good value
Genuine Hotels.com guest review
1 night trip Feb 20, 2014
Eric
US
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