The staff was very friendly. The beds were very comfortable. The continental breakfast was good. Good location.Genuine Expedia guest review
"Nice hotel close to waterfront"
Erica at the front desk was very hospitable and very helpful with area attractions. Hotel was very clean, great staff. Only thing once sofa bed was pulled out for the kids we didn't have a lot of room. Beds were very comfortable. Would recommend and would stay there again if we visit Charleston again.Genuine Expedia guest review
The whirl pool was a little finicky, and even though check out time was at 11 house keeping was knocking at the door at 9 am and then almost every 30 min after. the rooms were clean and up to date. Friendly staffGenuine Hotels.com guest review
"very very small for a family"
the service is excellent, but too small for a family. need bigger roomsGenuine Hotels.com guest review
"Nice hotel, pretty setting"
Overall all a pleasant stay. The hot tub was not working well. It was warm, and did not function correctly. The shuttle downtown in the evening was nice though.Genuine Expedia guest review
We don't usually write reviews of hotels, but this one deserves special attention. Throughout the hotel, from stairways to rooms and baths, this hotel smells wonderful. Everything is pristine--fresh paint, clean walls, and that amazing smell. About 5 minutes after entering our room, we received a call asking if we were satisfied with the accommodations--quite […] unexpected. The entire stay was coated in world class customer service. Read moreGenuine Hotels.com guest review
"Very clean hotel with friendly, helpful staff."
Arrived during a bad rainstorm, but was able to park under a shelter with the elevator Nearby. We had a large room with plenty of necessities.Genuine Expedia guest review
"Comfortable but not a suite."
Not sure why they are called suites other than they split up what is a typical hotel room in two by putting the bathroom in the middle. That means the toilet and the ac we're close to the bed.Genuine Hotels.com guest review
"Harbour view Hotel in quiet position"
Very polite and friendly shuttle bus driver on the free service into Charleston centre. Keep it up.Genuine Expedia guest review
We were very pleased with the friendliness of the desk staff on arrival. Our newly renovated room had a beautiful marina view, was spacious and comfortable. The hot breakfast was a nice treat with waffles, biscuits and gravy, scrambled eggs, etc. The location was perfect for us - close to downtown and the James Island connector. The hotel offers a shuttle […] service to downtown which we did not use. But, given the tight parking in that area it would be a nice amenity to take advantage of. Read moreGenuine Hotels.com guest review
everything about this hotel was very good including proximity to downtown but there was nothing within walking distance but would stay at this place again..Genuine Hotels.com guest review
When looking online we thought the hotel was walking distance to downtown. It is not but they do have a shuttle which was good. We have a family of 5 so we preordered a room with sleepsofa. Mattress on sleepsofa was broken down not even usable. Hotel was very pricey and dated for what it was. We would not stay there again.Genuine Hotels.com guest review
"Easy drive to Charleston"
Room was extremely clean and new. Breakfast was very good with excellent grits. Very easy to drive to Charleston via Calhoun Ave. Views from hotel were very good also either side ( marina or marsh ). Shuttle to town made the evening much more enjoyable/relaxed. Will definitely will stay there again. Keep up the great work.Genuine Hotels.com guest review
"NIce location, just so-so accommodations."
Great location across the water from the beautiful and historic city of Charleston, SC. Hotel is not bad, but the room was a bit tired and not very clean. My family of six felt claustrophobic. When the full-sized sofa bed (which was really, REALLY uncomfortable) was extended there was virtually no room to walk by...a fire hazard that required us to […] move some of the furniture around to semi-correct. The hotel was quiet and again a great location. Breakfast was OK; eggs and Canadian bacon, nice assortment of cereals and pastries and the all-important waffle maker. Hotel has an hourly free shuttle that whisks you to a nice park of a hard-to-find-a-parking-spot city! Read moreGenuine Expedia guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview Hi Gary, I hope all is well in beautiful PA! Thanks so much for taking the time to share your experience with other travelers. We constantly strive toward 100% guest satisfaction and service. Just to update you-- we have completed the first leg of our multimillion dollar renovation and will be complete by Spring 2015. We would love to welcome you back so that you can see for yourself the beautiful changes we are making. Until then, take care! Yours in hospitality, Katie Register Sales Manager
"Hotel - overall."
Overall, the hotel was good. The lobby is on the 1st Floor - one flight up. Our first room on 1st floor was next to the gym. Too noisy. At our request they immediately moved us to a different room on same floor. The hot breakfast was good. The personnel were helpful and friendly. Hotel storerooms on 1st floor - pallet of boxed goods in hallway most […] of the time. Recommend 2nd floor. Hotel bus service to and from the downtown historic area starts at 5 PM. Other times too far to walk. Tour buses will do pickups at hotel. Read moreGenuine Hotels.com guest review
"Great breakfast and very nice staff!"
We checked in very late and the front desk staff was very nice and hospitable. The beds are super comfy. Furniture is a little dated and couch had stains, but overall the room was very comfortable. The breakfast is wonderful and had a huge variety. Wish we could have stayed another night to use more of the amenities.Genuine Expedia guest review
Wonderful property. Friendly staff, clean and generously sized room equals perfect place to stay. They even had a shuttle into the city in the evenings for FREE!Genuine Hotels.com guest review
The bed was very comfortable. The hotel was quiet. The breakfast in the morning was excellent with a variety of food choices. The hotel had a free evening shuttle. The driver was very pleasant and gave us a good idea of where to begin our sight seeing.Genuine Hotels.com guest review
"Great customer service!"
The hotel was good...the best part was the staff at the front desk. We had been misinformed by our check in staff regarding parking in downtown Charleston on the weekends (told that the meters were free on the weekend!) When we received 3 parking tickets on Saturday because of this misinformation and advised the staff of this the woman at the counter […] was very upset and jumped through hoops to make it better (although we did not expect or ask for this). We were given a gift certificate for a local restaurant to reinburse the expense of the parking tickets!! Read moreGenuine Hotels.com guest review
"Hotel near historic Charleston"
A bit hard to find, but very clean and helpful staff. Excellent breakfast included too!!Genuine Expedia guest review
We spent two nights here on a quick getaway to Charleston. The hotel is very centrally located between the city and the beach. It takes about 10 minutes to get from the hotel to either the Battery or to Folly Beach. The staff was very friendly and helpful. Breakfast was fine with both hot items as well as yogurt and croissants. This was the second time […] we had used this property and would choose to stay here in the future. Read moreGenuine Expedia guest review
"Room 420 was more than we paid for."
We stayed in room 420. As soon as we walked through and entered, the first thing we both said was, (WOW). Thank you for the clean and nice vacation. :)Genuine Expedia guest review
"Great hotel location over looking marina"
hotel staff was wonderful and made sure we had a great view over the marina and historic CharlestonGenuine Expedia guest review
We really enjoyed our stay and would highly recommend this hotel for anyone who is looking for a quiet romantic atmosphere. The staff was extremely cordial and the breakfast was more than great. It did not take us long to get to any location within the city. Will be back.Genuine Hotels.com guest review
"Definitely Consider Staying Here"
Very nice room. Clean. Friendly staff. Great location. Decent view of a small harbor.Genuine Hotels.com guest review
"Worth a Look"
Check in/out was easy. Hotel was undergoing a renovation and the contractor had taken up a significant area of the parking lot. Parking was very frustrating in the evening.Genuine Expedia guest review
"Good visit just across bridge from city."
Nice place. Good staff. Clean. Some renovations in progress. Overall very good!Genuine Expedia guest review
"Great place to stay when visiting Charleston."
While not in the historic district and a few minutes ride into town ,this hotel provides a very comfortable respite from touring. We had a marina view which was lovely. Breakfast was excellent with a great variety daily. I used laundry service (coin operated machines) which were fine. Knowledgeable staff pointed us in right direction for good restaurants. […] All in all an excellent place to stay. Read moreGenuine Expedia guest review
"Nice relaxing place"
Very nice hotel. Undergoing refurbishment. Excellent friendly staff. Nice choice at breakfastGenuine Hotels.com guest review
First time in Charleston. Booked this hotel and was amazed on how awesome it was. Ill be going backGenuine Hotels.com guest review
seating in room too low, difficult to get up from for seniors. Great breakfast, liked the convenience of the shuttle. Staff very peasant and helpful. specific directions to various sites pre-printed were very helpful.Genuine Hotels.com guest review
The hotel staff was excellent from erica at check in to our shuttle driver.The shuttle is a great amenity that runs staring at 5.tthe staff will suggest restaurants for you.the room was nice and clean.i had one minor problem i have a cpap machine there weren't enough outlets near the bed so i had to unplug the clock.the room was nice and clean with […] 2 tvs we had 2 beds and a sofa .the breakfast was great.there is remodeling going on but the staff was very informative of the times they are doing the work and where .we were not effective by this in any way.The lobby is on the 1 st floor you enter from the ground floor Read moreGenuine Expedia guest review
Good valueGenuine Hotels.com guest review
"Close enough to Downtown"
Great shuttle service. Full breakfast included. Friendly staff.Genuine Expedia guest review
"Renovations ongoing a little annoying but expected"
Been there 3 weeks. The rate could be more reasonable if even bt 10.00 dollars less. Since being there 3 weeks and 2 rooms.Genuine Expedia guest review
"Not anywhere near the historic district!!!"
Booked a room here because it claimed to be in th historic district......not even close. Smelled like disinfectict and was totally under repair.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview Thank you for sharing your experience with us as well as other travelers. We are sorry to hear you did not enjoy your stay, and that our staff was not able to sense your discontentment at that time. I am sorry for any misunderstanding with the location of our hotel. We are in the "Downtown" area, but we are not nor do we claim to be in the historic district. We are currently going through a beautiful renovation, and we would love to welcome you back once we are complete! Thank you for choosing the SpringHill Suites by Marriott Charleston Downtown/Riverview.
Great hotel for the money! Close to downtown & Folly Beach, great full breakfast every morning, beautiful views of the marina, clean rooms & very spacious!Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview Hi Holly! Thank you so much for the great review! We appreciate you choosing the SpringHill Suites by Marriott Charleston Downtown/Riverview, and we hope to see you back again soon!
"Great Stay, Renovations Pending"
Service was outstanding! Very helpful, friendly staff. The hotel amenities are much older than many other Springhill Suites, but the bed was comfy and the breakfast was solid. Easy trip into downtown! Looking forward to seeing the renovations that were going on while we were there.Genuine Hotels.com guest review
"close to downtown and The Citadel"
Very comfortable and convenient for our stay.Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview Thank you for your gracious comments and for choosing the SpringHill Suites by Marriott Charleston Downtown/Riverview!
Even through renovations this hotel was very clean and quiet.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charleston Downtown Riverview Thank you for you glorious review! We are certainly excited for our beautiful renovations and hope you will be back after they are complete! Thank you for choosing the SpringHill Suites by Marriott Charleston Downtown/Riverview.
Exactly what you would expect from a three star hotel suite, as far as the room goes. The view of the harbor was gorgeous and the service above and beyond my expectations.Genuine Hotels.com guest review
We couldn't have stayed at a better hotel. Loved everything. Would definitely recommend!Genuine Hotels.com guest review
Room was equipped with microwave, and sink, and mini fridge.....bed very comfortable....and we left a charger there by accident. Staff found it for us, and is shipping it back to us. Yes we paid for it, but it was very nice of them to ship it for us.Genuine Expedia guest review
"Convenient to Charleston & the beach"
Rooms are furnished with coffee pot, microwave & mini-fridge as well as a food-prep sink area. It's a very nice hotel overall, but is currently under renovation. Between the paint smell and the air freshened smell used to cover the paint smell, it was a bit overwhelming. The location is nice with views of the river and restaurants close by. There […] is a small, but adequate, gym that we tested out on a rainy day. Read moreGenuine Expedia guest review
My wife and I have stayed at this particular hotel quite a few times. Staff is always friendly, rooms clean and the breakfast great. Only thing that I see that could be updated is to have exhaust fans in the bathrooms. Other than that, always a great deal and a wonderful place to stay in beautiful Charleston SC.Genuine Hotels.com guest review
"Not what I expected"
There was no warning the hotel was under renovation when i booked, nor when I checked in. The noise began at 6 am on Saturday. The sound of dropping tools on my ceiling, and loud voices of the workers discussing their achievements of the previous night woke us at that time, and we could not go back to sleep. It was not enjoyable, and would not stay […] there again. The manager offered a small refund for our trouble, which I accepted. I would have rather not had this happen and enjoy our stay. Read moreGenuine Hotels.com guest review
"Would stay again!"
The staff was incredibly nice! Room was great with an awesome view. Only downside was that when the sofa bed was pulled out, there was no room to walk around. Close to everything and breakfast was very good. Would definitely stay again.Genuine Hotels.com guest review
Good value, clean facility. Very short stay but we were pleased. Could use better signage leading to registration. Easy access to Charleston downtown..Genuine Hotels.com guest review
"View of boats and Ashley river"
The manager and all of the staff were very helpfull and gracious.Genuine Hotels.com guest review
"We will be back"
The staff was exceptional from check-in, knowledge of the area to the breakfast attendees we could not have been happier. They even directed me to a great running/biking trail. Thanks for the great stayGenuine Expedia guest review
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