Springhill Suites by Marriott East Galleria - Memphis

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I really enjoyed every thing would stay there again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is clean and the staff is great. The only problem is there is just one sink/mirror area and with four women in a suite, that's not enough. I'll stay here again but not on a shopping trip with my girlfriends.

Genuine Expedia guest review

My parents help with my children all doing the school year so I just thought it would be nice to give them a 3 day getaway. I was at the hotel about 2 weeks ago with some girlfriends hanging out. That's why I chose that hotel very convenient.

Genuine Hotels.com guest review

The layout of the room was unusual and there were no drawers for storage of folded clothing.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We knew we would be back in this area for an extended time as a family, and tried a night at this hotel to see if it would be a good fit. It was great, and we plan in being back in the near future!

Genuine Hotels.com guest review

I was impressed with the size and accomodations. I am very picky about the hotels I stay at but, I was very comfortable with the room. The staff was very friendly. I most definately stay there again when I return to Memphis.

Genuine Expedia guest review

From the beginning the staff was friendly and helpful. The room was modern, neat and clean. Lots of room! The breakfast had lots of variety. Very pleasant stay.

Genuine Expedia guest review

I really enjoyed myself. Everything was pretty clean and comfortable.

Genuine Hotels.com guest review

We fell in love with the Springhill in Tulsa and were excited to find another in Memphis. I took one step into the room and walked right out. It reeked of mildew. Okay. That happens. We asked for and received another room. It was mostly clean - stains on the carpet and on a bench - but the bath and bed were great. While making a trip back out to the […] car, I saw a front desk clerk leave the room we'd been directed to first. He tried to hide a spray bottle of air freshener behind his leg. Really? You address a mildew issue with air freshener? Yuck. Read more

Genuine Hotels.com guest review

Nice stay, pleasant staff.

Genuine Hotels.com guest review

I thought the hotel was very comfortable and had nicely decorated rooms. I arrived a little early but my room was not ready. I returned around 3/4 and quickly checked in. i am a germaphobic so I spray everything down with lysol spray. One of the beds had stained sheets. Thehousekeeping staff graciously changed the bed put for us 3x as the sheets seemed […] to all be stained. She even recommended restaurants for us to try. I really enjoyed the breakfast. This was no muffin and coffee continental bfast. There were cheese omlets, sausage, fresh cooked to order waffles, fruit, oatmeal, juices, cereals, pastries, etc. I Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Loved every second i was there.

Genuine Hotels.com guest review

This is the 2nd time I've stayed at this location, very modern, friendly staff. Only drawback is one elevator thats very noisey. Would recommend to anybody wanting a shopping trip the the mall!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great breakfast, enjoyable indoor pool, comfortable beds. Was a great spot to spend a night on our roadtrip with kids.

Genuine Hotels.com guest review

Our stay was wonderful, the rooms were very clean, and the hotel amenities were good. We will stay again if we are ever coming to the area. The person at the front desk could have been a little more friendier but the rest of the staff was great.....4 1/2 stars out of 5.

Genuine Hotels.com guest review

As usual, my stay was uneventful. Everything was clean and nice, the Staff was helpful and pleasent, and the proximity to major highways and shopping makes all the better.

Genuine Hotels.com guest review

Good. Free breakfast was not great. But everything else was good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I have previously stayed in this brand of hotel in another city, so I had a good expectation of what it would look and feel like. I have to say that overall I was not disappointed with my stay there. My only complaints were: the battery in the smoke dector went out and the bathroom wasn't as clean as I would like. The smoke dector problem was fixed […] within minutes of calling the front desk, and I cleaned the bathroom with the can of lysol I bring on all trips. Overall I would recommend this hotel to anyone with children since it is close to many different places to eat and other things to do. Read more

Genuine Hotels.com guest review

This was a nice clean hotel in a very nice neighborhood with lots of places to eat, etc. We will definately stay again.

Genuine Hotels.com guest review

we were very pleased. would recommend to friends. we will stay there again on our visit.

Genuine Expedia guest review

Went with a friend and two kids. The double queen suite allowed me to have my own bed. The teenager had the foldout. The kitchenette also had a desk since the teen had homework. The kitchenette and fold out couch were a little divided from the rest of the room, this worked out since the kid had homework and wanted her own space. Front desk was helpful […] with directions and the breakfast was decent Read more

Genuine Hotels.com guest review

We were very happy from the clean welcomeness of the Lobby and desk personnel to walking into our room after a long trip. So happy to see such a clean and comfortable room, with more than just a bed to relax and enjoy our stay. Thankyou. Also , a great free breakfast buffet in the morning made our days even better. The employees were very friendly and […] helpful. I would go again and recommend. Read more

Genuine Hotels.com guest review

Our room was comfortable and spacious! The staff was friendly!

Genuine Hotels.com guest review

Super place, will stay again

Genuine Hotels.com guest review

I stayed at this hotel while House Hunting. Kristin and Brittney were working the front desk during my stay. They were Outstanding. My wife requested an additional blanket due to a medical condition, they not only brought it to her but they warmed it up in the dryer for her. Being not familiar with the area they were extremely helpful identifying the […] areas not to look for a new residence. The room was spacious and extremely clean. The entire stay was outstanding. I highly recommend anyone looking for a first class hotel to stay here. Read more

Genuine Hotels.com guest review

This hotel is very clean and the staff was EXTREMELY friendly and helpful. My wife and I had a great two night stay. The pool was a little small but it was indoor and heated which is aplus as I HATE lukewarm/cold water.

Genuine Expedia guest review

I have stayed in many hotels and this was a very nice hotel. The kids had a blast in the pool, the breakfast was great. They had the softest towels I have ever felt at a hotel. The bed was nice and comfy.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

desk staff was not only attractive, but very helpfull with directions and suggestions on great eatteries!

Genuine Expedia guest review

This hotel would compete with any 5 star hotel. The staff were incrediable. Everything about this hotel was A+. Even the continental breakfast was perfect. If looking for an excellant place to stay while in the area.....this is it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I think that the floor plan was really nice, space was utilized in the best way. There were just a few minor cleaning mix-ups but overall it was a nice stay.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel far exceeded our expectations...nice spacious suite was perfect for our family of five. The pool was super clean and warm. (though the hot tub was a tad too hot) And the customer service was excellent! They helped us with all our needs and called the room after we got there to make sure we were settled okay. We will definitely come again […] ! Read more

Genuine Hotels.com guest review

Modern look and features, like IPOD stand and speakers, flat screen HD TV and wireless high speed internet in our room and also a well equipped exercise/laundry room on second floor. Great location, walking distance to some restaurants and to the very nice Shopping Mall East Galleria, plus easy access to freeway. Hotel staff was very friendly and helpful. […] Maintenance looked great outside and inside. Breakfast time was very well staffed every day. Refill of breakfast items was quick and efficient. We loved the addition of a waffle maker. Courtesy coffee, water and cookies afternoon were a nice touch to make us feel at home. Indoor pool was clean, but fairly small, specially for adult use. Room decoration was nice and the layout, functional, but for a suite that accommodates four or five people, it lacked drawers. Besides a few hangers, there was no place to store our clothes, which were left on the floor during our entire stay. I also wished the walls in the living and work areas of our room were sound proof, We could hear every single sound made by our neighbors. Read more

Genuine Hotels.com guest review

Toilet overflowed, finally found us another room so here we are in our pajamas carrying our luggage to another floor. Meal was very plain. The only highlight of the property was their personnel..............

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room was very clean and comfortable. The staff friendly and helpful. Great continental breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My family of 5 really enjoyed our stay. The staff was friendly and helpful. Everything was clean. And the pool was WARM!

Genuine Hotels.com guest review

The SpringHill Suites hotel was great in many ways, and I particularly enjoyed the big and comfy room. But this hotel is not environmental friendly at all, and produces a lot of garbage. In the rooms they have paper plates and plastic utensils, they have soaps, condintioner and shampoo disposable, rather than keeping it in dispensers on the wall. Thus […] both the packaging and the left-over content is thrown after we leave the room. We did not put down the note on the pillow stating that we would like to have new towels, still all the towels were changed when we returned. The complimentary breakfast only had disposable jam, butter, and so on, as well as plastic or paper utensils. For me this is strange and produces a huge amount of garbage, which I find as a negative fact with this hotel. Read more

Genuine Hotels.com guest review