Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Awesome hotel. Free pet too!"Reviewed by a Hotels.com guest on Feb 26, 2013
I'd never been to Prague, and this hotel's location was a great to experience the city. Very nice hotel also, with very helpful staff. Be sure to ask about the complementary pet goldfish (interesting story there). Free breakfast & Wi-FI were key. Even the cab drivers knew this place, which helped me alot. Be aware that the in-room DVD players don't work with American discs.
Reviewed by a Hotels.com guest on Feb 24, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 24, 2013
This guest did not leave a comment.
"Visit to Prague mid-May 2012"
A superb 5 Star Hotel of a bygone age. I defy anyone to get a better breakfast than the one provided here. Very centrally situated and great value for money. If we ever decided to visit Prague again this would be where we would stay.Genuine Expedia guest review
"Pleasant Prague"
My wife and myself were very satisfied with our hotel, its position and helpful staff actually made our holiday most enjoyable.Genuine Expedia guest review
I really enjoyed my stay. The room was kept very clean and it was comfortable and an excellent base for exploring Prague. The breakfast buffet had a good selection and the poached eggs were excellent. I wasn't keen on the boiled and scrambled eggs though but it's good that they cater for a number of nationalities. The room was quiet but on the Saturday […] night until just after 12am there must have been a nightclub or bar nearby and there was extremely loud terrible dance music. It didn't go on through the night but I was a little surprised. On the Sunday we were out all day but when we came back at about 5pm our room was only being cleaned. I just thought it was a bit late and it wasn't the turn down service which seemed to be done not much later than 5pm. Everything else was great about this hotel and I would recommend it to friends. Read moreGenuine Hotels.com guest review
"No Hesitations About Recommending Here!"
The Palace hotel was a great base for a weekend in Prague. Our standard room was huge, really clean and nicely decorated. We found it a little unusual that our double bed had two single quilts on it but I guess thats a small issue! The buffet breakfast was decent, not really to our taste but as hotel buffets go certainly not bad, a greater variety of […] fresh fruit would have been great! The location is steps from Wenceles square, an easy ten minute stroll to old town square and 15 max to Charles Bridge! Read moreGenuine Hotels.com guest review
"Long weekend in Prague"
It would be difficult to find fault with this hotel. Position for the old town was excellent. Breakfast and decor were lovely. My criticism would be that it would be a nice gesture to have complimentary water in the room . The tea and coffee were much appreciated and water wouuld also be much appreciated, It might also be nice to have an English TV […] channel that showed more than the news. Read moreGenuine Expedia guest review
"Hotel Palace Praha"
Staff very helpful - receptionist researched and advised on flea markets in Prague area. Only downside was that room was too hot and reception could do nothing to adjust air conditioning - something to do with temperature outside being too low for air conditioning to kick in.Genuine Expedia guest review
"Great location"
Excellent location in Stare Mesto, just a few steps from the Old Town Square. Surrounded by the shops and restaurants of Na Prikope street and Wenceslas square and near the tube station of Mustek, if you stay just for few days is the perfect spot to explore the city and find easily a place to dine. The hotel has all the basic and more for a pleasant […] stay. Read moreGenuine Expedia guest review
"Beautiful hotel from a forgotten era"
I visit Prague quite often and have stayed in several different hotels and apartment hotels and this is one of the best I have used, with bags of charm and character. The deal I got through Expedia meant I had a deluxe room for the same price I have paid for a standard room in a lower grade establishment and it was really very comfortable and clean. […] Bathrooms are my big thing and can make or break a room for me, and the one at the Palace was beautiful. Lovely big vanity unit and bathtub with a a fantastic, very powerful shower, and the whole thing was all marble and tile, with lovely soft towels. The public areas were excellent and very inviting and the breakfast buffet had every conceivable food you could want, be it a light, continental style breakfast or a full English style breakfast. Czech service staff can sometimes be a little surly and dour, but I found the staff at the Palace to be very amenable and helpful and I could not fault the service. The receptionist went to great lengths to find a restaurant that I had to get to on the other side of the river which I had forgotten the name of and organised my cab for me. The only downside was that the room was very hot, but I have found this to be a common problem in Prague hotels, and the climate control was easy to use and solved the problem very efficiently. All in all, the Palace very much enhanced my enjoyment of my stay in Prague and I would definitely stay there again if I can get such a good deal. Read moreGenuine Expedia guest review
"short break"
we stayed in the hotel from the 26-29th February 2012, the staff were polite , helpful and all spoke very good English, we were given an upgrade to our room on arrival for 20 euro s. a night. The room was spotless very comfortable and had tea and coffee freely available. , the room was a bit warm for my liking but not my husbands! There is a good choice […] of food available at breakfast from a full cooked choice of eggs , fish , sausages etc. to continental meats and cheeses plus the usual cereal fruit and yoghurt . We had a meal at the hotel restaurant which was delicious although obviously hotel prices. I would recommend this hotel for a short break , it is near the centre of Prague and we were able to walk to all the local tourist sites easily, or get a tram or use the metro. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Great hotelli with good location. Staff was helpful and breakfast rich except coffee, I prefer coffeepots with strong coffee... Other small minus point was taken when rooms where without wireless internet connections, cable connection is not suitable with tablets!Genuine Hotels.com guest review
"Major let down"
This is not a 5 star hotel, the barman 'micorwaved' a late night snack for me that was simply inedible then charge me something like £40 for the privalege, his excuse was he's a barman not a cook (this is supposed to be a 5 start hotel not a 2 man b&b). When I got onto the floor where my bedroom was it was like a sauna and my room was unbearably hot […] even after I'd turned the radiator off. I had to try and sleep with the windo open (noisy and drafty given it was December) to get the temp down. On my second and thankfully final night there was a power interuption at 1am for 2 hours and my lights and TV made where coming on and off whislt the diesel gen sets tried to cope with the modest demand. brekfast was ok. Read moreGenuine Expedia guest review
"A good hotel to base your stay in Prague."
Whilst the hotel is down a side street (with various lots of building work currently under way), it does not detract at all from being a great hotel to base your stay in Prague. The rooms are a very good size, comfortable and clean, and overall it was a nice, quiet and pleasant place. The breakfast buffet is more than adequate, providing a good variation […] for all the family to stock up for the day.The only thing that needed attention was the rooms' air conditioning that didn't seem to be working, so was a liitle warm. Whilst the windows are double glazed, the sound from a party does reach the lower floors (we were on floor 3), but again, didn't detract from being a good place to stay. The staff were friendly and helpful. The hotel location is very good, being very central and an easy walk to most places. There are many restaurants near the hotel, and one that was good and good value was 'Restaurace 22', just around the corner on Jindřišská (better to go downstairs to the main seating area rather than in the bar area at ground level). The other good place, albeit non-Czech, is Pizzerie Grosseto, a floating restaurant moored next to Manesuv most (the bridge between the Charles and Czech bridges), which has a great view up to Prague Castle (ask for a river side table). Read moreGenuine Expedia guest review
"Hotel Palace Praha"
The Hotel Palace Praha is in a very good location for getting to all the main attractions whilst being tucked away from the busy streets and squares. The service and standard of the hotel justifies it's star rating. The staff were personal and very accomodating making our stay one to remember. This was a perfect break for a special occasion.Genuine Hotels.com guest review
"Hotel Palace Prague"
Just a great hotel with a central location to all points of interest. Helpful staff, superb rooms. Highly recommended.Genuine Expedia guest review
"EXCELLENT CHOICE OF HOTEL IN PRAGUE"
I have been visiting Prague since the 1970`s, different era in those days, have stopped in many hotels in Prague, but the PALACE is one of the best - a fantastic location, spotless clean, staff very friendly and free Internet in the business lobby, excellent choice at breakfast time, - good car service to the airport. And we celebrated our Golden Wedding […] Anniversary in style - Read moreGenuine Hotels.com guest review
"PALACE PRAHA"
We were very impressed with the service and attention of hotel staff, this hotel delivered on it's 5 star rating,we just wish we could have stayed longer but look forward to visitng again.Genuine Hotels.com guest review
"A very nice experience!"
This is a top notch hotel in the very center of Prague. The staff were smiling and very helpful - without being pushy. The room was in great condition, good beds and a nice bathroom. The lobby bar was a nice, quiet place with service at your table. Wireless internet available in the whole hotel is also a plusGenuine Hotels.com guest review
"Hotel Palace Praha"
The hotel was very comfortable and met all our expectations. The breakfasts were very good and enabled you to fill up for a good start to your sightseeing day. Hotel extras eg bottle of water in the room and minibar were ridiculously expensive. Hotel limosiune service to the airport should have been more competitively priced to make it more attractive […] than taking a taxi. Instead of calling a taxi for us the porter called a private car to take us to the airport for a fixed fare, but the ride was slightly hair raising. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Winter Break In Prague"
An excellent destination for a short winter break,could be too busy in summer! Very impressed with Jet2 as a carrier,had a hassle free flight there and back. Hotel Palace Praha was a great choice for a quiet hotel in the town centre but far enough away from the busier streets which could be noisy with the trams. Food,staff, rooms and hotel amenities […] were all as expected in a 4-5* hotel. Would reccomend this hotel if your looking for somewhere quiet and a liitle reserved. Read moreGenuine Expedia guest review
"Good quality hotel"
very welcoming, good quality throughout, everyone very attentive. Hotel is ideally situated for Wenceslas Square and the Old Town. Meals were a little expensive, but that is to be expected in this quality hotel. The only down side was that although there was free wi-fi in the lobby, the hourly rates in the room were very expensive and an unnecessary […] charge. Read moreGenuine Expedia guest review
"disadvantage"
they donot have gym , no swimming pool no jacuzi on site . they would give us vouchers to go to local pool and jacuzi-which was 10mins away walking; so that was a bad thing- no relaxing swim or jacuzi before going to bed- that is bad that it is not onsite- cannot call yourself 5 star and not have these facilitiesGenuine Expedia guest review
Response by Hotel Palace Praha Thank you very much for choosing Hotel Palace Praha for your recent stay in Prague. We are sorry that we did not manage to meet your expectations to full extend. Please be advised that the Hotel Palace is a historical building and large scale reconstruction which would be needed to build a swimming pool is forbidden by law. Our Hotel provides a complimentary private sauna and the massage salon. We cooperate with the World Class fitness centre on the Wenceslas Square and offer free access for our guests. This is the biggest health club in the city centre and it’s just 5 minutes away from the hotel by foot. We do hope that you will give us the opportunity to welcome you again at the Hotel Palace in the Golden City of Prague. It would be a pleasure to show you the best of our hospitality.
"An excellent choice"
This hotel certainly lived up to expectation. All the staff were extremely helpful and smiled all the time! The room was very large and the beds comfortable. The breakfast buffet was excellent and filled us up for the day ahead. One piece of advice: if you can, go to Prague during the week, at the weekend the hotel seemed very full and the all the sights […] were packed. Read moreGenuine Expedia guest review
"Lovely stay"
Thoroughly enjoyed our stay at this hotel. Good position for seeing all the sights. Room was very comfortable and breakfast,although almost the same every day, had enough choice so as not to get bored! Was nice to have tea/coffee making facilities in the room. Mentioned when booking that we were clebrating our 30th wedding anniversary and had a lovely […] surprise to find a bottle of sparkling wine & choccies in our room!! Would quite happily recommend!! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to all sights - but quiet side street"
-- will suit many discriminating travallers interested in good food, classic european attention, and very helpful front desk attention for the first time visitor-- Everyone spoke english and was very understandable to Canadians who do not speak another language.Genuine Hotels.com guest review
"Nett, aber nicht mehr top!"
Das Hotel ist ein wenig in die Jahre gekommen, innerlich wie äußerlich. Ich kann gut nachvollziehen, warum es nicht mehr den "LHW-Standard" hat. Insgesamt war ich durchaus zufrieden, aber Röhrenfernseher sind, zum Beispiel, doch schon ein wenig überholt. Frühstück war OK, wenngleich es jedn Tag meines 8-tägigen Aufenthaltes, Probleme mit dem Nachschub […] an Rührei gab. Read moreGenuine Expedia guest review
"Très agréable."
Personnels très accueillants. Chaleureux. Un seul souci: le système de chauffage laisse vraiment à désirer. Nous y étions le 8 décembre. Il faisait moins 12. Et les chambres devaient être à +15 maxi. Sinon Hotel très agréable. Et bien situé.Genuine Expedia guest review
"kann ich empfehlen"
Ein gutes Hotel in zentrale Lage. Frühstücksbuffet gut.Genuine Expedia guest review
"Fint hotell"
Fint hotell med gangavstand til alt i Gamlebyen. God frokost, rent og ryddig. Bor gjerne her igjen.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Bra läge"
Bra läge, med gångavstånd till allt. Stenhårda sängar, slitna rum, tjock TV med dåligt utbud av kanaler på Engelska, de flesta är dubbade. Hotellstäderskan envisades med att knacka på dörren i tid och otid, jag tror att de tänkte att det var bra service men det fick helt motsatt effekt. Frukosten var bra, det fanns det man kan önska. Antal stjärnor […] på detta hotell stämmer inte med hur det ser ut. Kanske är inte standarden högre här eller så lever detta hotell på gamla meriter. Read moreGenuine Hotels.com guest review
"Hôtel très bien situé"
Vu de l'extérieur cet hôtel ne paie peut-être pas de mine, mais il suffit de passer la porte pour découvrir son vrai cadre ainsi que son personnel majoritairement avenant et chaleureux sans oublier son restaurant qui vaut très certainement le détour.Genuine Expedia guest review
"Sentralt og godt hotel."
Et sentralt og utmærket hotel at bo på, kommer gerne tilbage igen. Frokosten var god med rigeligt af alt hvad der høre til en god frokost.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Super Tip!"
Super Hotel, sehr zentral gelegen Personal immer sehr freundlich. War allerdings überbucht, sodass wir eine Nacht in einem gleichwertigen Hotel unterkamen. Wurde aber alles vom Hotel organisiert. Als Entschuldigung wurden wir auf ein besseres Zimmer kostenfrei upgegradet und erhielten Freigetränke. War ein schöner Aufenthalt und kann allen das Hotel […] empfehlen. Read moreGenuine Expedia guest review
"Nettes hotel in zentraler lage"
Wir wurden ausgesprochen freundlich empfangen , konnten unser zimmer sofort beziehen , alles war schön sauber und einladend. das frühstücksbuffet war reichhaltig , von guter Qualität , auch das Personal war recht freundlich.Die rezeption war auch behilflich beim Buchen von Ausflügen , bzw beim Ordern eines taxis zum Flughafen.Genuine Expedia guest review
"リーズナブルな5つ星ホテル"
室内のグレードと朝食のブッフェなど5つ星の評価に値するホテルだと思うが、室料が安いのが良い。観光にロケーションもよい方である。できれば室内の無線インターネットを無料にして欲しかった。Genuine Expedia guest review
"Mukava klassinen hotelli"
Hyvä hotelli, jossa jo hieman kulumisen merkkejä, ystävällinen henkilökunta, mutta viereisen rakennustyömaan äänet alkavat aamuisin varsin aikaisin kuulua huoneeseen. Hyvä aamiainen.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"OTTIMO HOTEL PER SOGGIORNO DI PIACERE"
OTTIMA POSIZIONE PER VISITARE LA CITTA' IN LIBERTA', COLAZIONE COMPLETA ED ABBONDANTE, PERSONALE QUALIFICATOGenuine Expedia guest review
"consigliato x ubicazione e breakfast"
Hotel molto ben localizzato x visitare la città anche a piedi eccellente il buffet della colazione camera non grandissima , vista sul palazzo di fronte , molto silenziosa da estorsione il costo x l'allacciamento ( via cavo ) Internet in camera , ben € 24/gg !!! il personale ( latino ) alla reception molto disponibile , autorizzato late check out senza […] costi aggiuntivi Read moreGenuine Expedia guest review
"Bon rapport qualité/prix"
Hôtel très bien situé, au coeur de la ville, mais dans une rue en retrait de tout le bruit venant du centre. Super service et très bon restaurant. A récommander.Genuine Hotels.com guest review
"Bon Hotel"
Tres bien situé en centre ville, 10 mn de la Place Venceslas, pas tres loin de la Place de la Vieille ville et Pont Charles. Proximité de la station Navette Cedaz (situé devant l'hotel Hilton) pour aller à l'aeroport et de l'aeroport à l hotel Palace Praha. Staff tres acceuillant et à l"ecoute.Genuine Expedia guest review
"Överbokad första dagen-dyr internet"
Det första vi fick veta när vi anlände till Palace var att vårt rum var överbokat och att vi skulle få tillbringa första natten på SAS Radisson ett par kvarter därifrån. Vänlig och trevlig service, men irriterande att behöva ändra hotell som dock var bättre på två punkter, nämligen frukost och fri internet i rummen. Frukosten på Palace var helt ok och […] inrymde det mesta, men SAS Radisson (hotel Alcron) var ett snäpp bättre. Många gånger dåligt med plats att sitta lobbyn på Palace när man skulle koppla upp internet, somm kostade extra på rummen och bara var fri i lobbyn. Utmärkt läge och gångavstånd till det mesta. Read moreGenuine Hotels.com guest review
"Necessário se faz alguns ajustes"
Ficamos em apartamento duplo, sendo que o mesmo tem 2 quartos e por 4 dias ficamos somente eu e minha esposa, porém no Quinto dia, foi instalado outro hóspede no mesmo apartamento que nós, porém no quarto ao lado. Não entendi nada, porque as demais dependências do Apto. são comuns e não faz sentido ter pessoas estranhas. Outra situação estranha foi […] o lançamento de uma diária no meu cartão de crédito, sem o meu conhecimento. Somente fique ciente no Check Out, quando fui efetuar o pagamento em dinheiro e lá já constava o debito da diária em meu Cartão. Isto não estava esclarecido no ato da Reserva e nem a situação de hospedar outra pessoa no mesmo apartamento. Foi constrangedor para nós e para o outro hóspede, acredito eu. Read moreGenuine Hotels.com guest review
"A beautifull and recent hotel"
This a beautifull and recent hotel but not at five stars in western Europe standards. The restaurant is marvellous but expansive. The breakfast is divine. I recommand this hotel.Genuine Hotels.com guest review
"Fantastisk hotel i centrul"
rent, god betjening, centraltGenuine Hotels.com guest review
"少し微妙"
場所に迷いました。。。地図上は地下鉄Mustek駅から近いように見えたのですが、実際は結構な距離があります。おまけにプラハの街は案内が少ないので、地下から上がると迷います。石畳も多く、スーツケースを引くにはそれなりの苦労が伴いました。分かりにくいといいながらも、ムハ美術館の真ん前なので、観光地図では分かりやすい場所には位置すると思います。 プラハ最終日だったので5つ星ホテルに泊まる!としたのですが、結果的にはそれほどの満足感はありませんでした。フロントは親切で、設備も豪華ではあったのですが、バスタブの排水が壊れていて水が流れず大変でした。翌日朝に伝えようと思っていたのですが、時間がなくて言い忘れてしまったのが心残りです。服を置き忘れてきてしまった(と思う)のですが、特に連絡もないので捨てら […] れたのか、置き忘れたのではなかった、のどちらなんでしょうね??? また、ほとんどが日本人や中国人だったので海外の雰囲気を味わえなかったのも、私にとってはマイナス点でした。 Read moreGenuine Expedia guest review
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