"Ok except service"
Hotel is rated as a 5*, but my opinion is that it is between 3* and 4*. Inside furniture is not top quality one, you can see easily see that has long term usage marks, Room TV is an old tube one with a small screen, no LCD like in 5* hotels. But this I can say that are not so disturbing. The most disturbing is the human personal . I have been ask to […] announce my arrival , but when I had arrived there I found out that my rooms were not available yet. I had left all the baggage in reception storage and return around 15:30 to check in, Rooms were not available, after intense pressure on the service, at 16:00 my rooms were ready. Nobody seems to care about me. Breakfast is ok but low quality food Don’t be fooled to take a hotel agree taxi Rates for this one are double as normal, instead ask the reception to order you a taxi from RADIO TAXI company When you check in an insurance deposit will be necessary in amount of 4000kr that’s 160Euro and this will be return when check out! Close to some touristic attraction as Charles bridge , for the old town you may need to cake some transportation, I suggest the Hop In OUT busses Read moreGenuine Hotels.com guest review
Hotel and room generally good but breakfast was a shambles. I would not stay again but for those who dont mind a bit of poor service then it's ok. Nice central location and relatively quietGenuine Expedia guest review
"Not 5 star luxury"
This is not a five star hotel. Even the executive rooms are small with old decor and ancient TV system. Our TV was so old it could barely manage a picture without the brightness turned up high. Breakfast was not as good as expected with cold scrambled eggs and generally sloppy service and presentation. The breakfast room is cramped and not well appointed. No […] other facilities other than the restaurant and bar neither of which did much business as far as I can see. Visited others while there and they were much nicer Read moreGenuine Expedia guest review
Friendly staff. Great location. Clean room. Bathroom spotless.Genuine Expedia guest review
We stayed here to celebrate New Year in Prague and all Staff (with exception of the Breakfast Dining Room Staff) were extremely pleasant and helpful even though the hotel was very busy at this time of year. The room was spacious and very clean and the hotel is within easy walking distance to all the major sight seeing attractions. The only complaint […] was the miserable staff in the Breakfast Dining Room. Breakfast is served until 11am but when we arrived in the dining room at 10:35 we were met with very miserable faces and most of the food cleared away. However the hotel is beautiful. Read moreGenuine Hotels.com guest review
"Prague palace Praha Hotel"
Lovely hotel in a very good location. However, the hotel is very hot. We were given room 305,this was a noisy room and requested a change. We had a room on the 6th floor and this was much better. It takes only minutes to get to all the attractions, the old town is beautiful, so it was really nice to be based there. Noodle bar called "Zebra" is great […] place to eat, fab for vegetarians , as it is difficult to find local cuisine that doesn't include meat. Lots of italian restaurant, the green olive by the clock tower is a good one. Read moreGenuine Expedia guest review
If I was absolutely FORCED to criticise this hotel then I would say that maybe the pillows were a little bit too soft, but I was so pleased with the Hotel Palace Praha. If you're going to stay here then I would maybe advise you to try and get a room at the back of the hotel to avoid street noise, but the hotel is so well placed to get to theatres, […] the old town, Jewish quarter etc and the Mucha museum, directly over the road, is well worth a visit. The choice at breakfast time was fantastic. The staff all speak very good English. We had a GREAT stay in the Hotel Palace Praha Read moreGenuine Expedia guest review
"Great week-end treat"
The room was not as shown when booking on the web-site ie not as luxurious as was led to expect but all the same very comfortable.Hotel surroundings superb especially lobby breakfast room and restaurant but the latter,as one might expect, is very expensive but tempting if you are in the mood for spoiling yourself! Hotel over all is a superb oasis of […] calm in what is a busy route to the city centre Read moreGenuine Expedia guest review
My second trip to Prague in two weeks and I returned to the same hotel as it was so good! Last trip I stayed on the fifth floor, but this time my room was on the sixth floor and there were a few differences. The room was pretty much the same, but little extras were appreciated - L'Occitane toiletries (always a plus), a fresh fruit platter on arrival, […] slippers, etc. A great hotel in a good location - I would happily return there again. Read moreGenuine Expedia guest review
"Palace Hotel Prague should be down-graded"
This hotel is nowhere near 5 star hotel. The walls are falling apart. The bathrooms are not as good as displayed on the photos, rooms tiny and smelly. Suroundings of the hotel are not very nice ones either. Very old TV in the rooms.Genuine Expedia guest review
"Great central hotel for couples"
Lovely hotel just off Wenceslas Square, ideal location for shopping and sight-seeing (the Mucha Museum was directly opposite), everything is within walking distance. Our room was spacious and very clean (great marble bathroom!), decor and service was as you would expect for a British 4 star hotel, although Hotel Palace Praha can boast a Michelin star […] restaurant! There was a good breakfast selection. The only downside to the hotel was that the air conditioning was weak as other people have also commented upon in their reviews. All in all I would definitely recommend this hotel and will hopefully return there myself. Read moreGenuine Expedia guest review
"Great hotel, highly recommend!"
I recently took my wife away for her 40th and booked Hotel Palace Praha for a four night stay through Expedia.ie. I have to say that this hotel was very nice and staff were friendly. The hotel mini bar in room had a good selection and prices were reasonable, considering what you would pay in hotels at home. Close to the city centre and very easy to […] find. The breakfast on the other hand was a little dissapointing as there was not a great selection of hot food, but it was nice. However saying that, I would book this hotel again if we were to go back to Prague and I would recommend this hotel to anyone. Read moreGenuine Expedia guest review
"For luxurious comfort, stay at the Prague Palace."
This was a WONDERFUL hotel in a perfect location for the best sites of central Prague. The breakfast buffet, in large, original art deco space, was simply unbelievable with faultless service. Air-conditioning in the room could have been cooler, but as the weather wasn't too hot when we were there, it wasn't really a problem. Dinner one night in the […] hotel was a bit pricey, particularly the wines, but well worth it as it was the best meal we had in the seven nights we were there, going to proper restaurants. Great place for a special meal or romantic evening; grand piano background; dark old-world Turn-of-the-Century art deco elegance, very attentive and friendly staff in formal attire. The bathroom, genuine marble, was beautiful, well-equipped and light. The standard of cleanliness everywhere was outstanding. another reviewer suggested that there was only one English station on the television, but that was not true -- there were at leave five or six. The minibar was well-stocked, and probably no dearer than other hotel minibars; the coffee/tea facility in the room worked well with a wide range of hot drinks that could be made in the room. It was a very spacious room -- one of the "deluxe" (twin) rooms, but I think "deluxe" was the normal room for this hotel. This is a luxurious and atmospheric hotel -- real quality -- and I would recommend it highly. Read moreGenuine Expedia guest review
"Great hotel, only a few minor issues."
Excellent hotel in a good location for old town square. Was upgraded to a junior suite which was an amazing room with great views and ammenities. Only issue was the air conditioning in the room was very poor and only blew in warm air on its coldest setting. When requested to fix the system, was told that there was nothing wrong with the air conditioning, […] its just inadequate. Fridge in room also wasnt working, but was replaced within 12 hours. Finally breakfast was excellent, except soft boiled eggs were raw on second day, not something you would expect from a 5* hotel. Oh and also, not wireless in rooms which is pretty bad in today's internet reliant world! Overall, great experience, lovely room, excellent location, would potentially come back. Read moreGenuine Expedia guest review
"Prague - worth a visit"
My only critism of hotel was the air conditioning. It was on but it didn't make any difference to temp of room I was too hot. The hotel was ideally situated for shopping and only about 10 mins from main tourist area. This was good as there were a few good restaurants nearby and the prices were less than in main tourist area and the food was very good. […] There was also a good trendy bar on the opposite corner from the hotel at hotel fusion.Great fun bar with great staff. Read moreGenuine Expedia guest review
"Visit to Prague mid-May 2012"
A superb 5 Star Hotel of a bygone age. I defy anyone to get a better breakfast than the one provided here. Very centrally situated and great value for money. If we ever decided to visit Prague again this would be where we would stay.Genuine Expedia guest review
My wife and myself were very satisfied with our hotel, its position and helpful staff actually made our holiday most enjoyable.Genuine Expedia guest review
I really enjoyed my stay. The room was kept very clean and it was comfortable and an excellent base for exploring Prague. The breakfast buffet had a good selection and the poached eggs were excellent. I wasn't keen on the boiled and scrambled eggs though but it's good that they cater for a number of nationalities. The room was quiet but on the Saturday […] night until just after 12am there must have been a nightclub or bar nearby and there was extremely loud terrible dance music. It didn't go on through the night but I was a little surprised. On the Sunday we were out all day but when we came back at about 5pm our room was only being cleaned. I just thought it was a bit late and it wasn't the turn down service which seemed to be done not much later than 5pm. Everything else was great about this hotel and I would recommend it to friends. Read moreGenuine Hotels.com guest review
"No Hesitations About Recommending Here!"
The Palace hotel was a great base for a weekend in Prague. Our standard room was huge, really clean and nicely decorated. We found it a little unusual that our double bed had two single quilts on it but I guess thats a small issue! The buffet breakfast was decent, not really to our taste but as hotel buffets go certainly not bad, a greater variety of […] fresh fruit would have been great! The location is steps from Wenceles square, an easy ten minute stroll to old town square and 15 max to Charles Bridge! Read moreGenuine Hotels.com guest review
"Long weekend in Prague"
It would be difficult to find fault with this hotel. Position for the old town was excellent. Breakfast and decor were lovely. My criticism would be that it would be a nice gesture to have complimentary water in the room . The tea and coffee were much appreciated and water wouuld also be much appreciated, It might also be nice to have an English TV […] channel that showed more than the news. Read moreGenuine Expedia guest review
"Hotel Palace Praha"
Staff very helpful - receptionist researched and advised on flea markets in Prague area. Only downside was that room was too hot and reception could do nothing to adjust air conditioning - something to do with temperature outside being too low for air conditioning to kick in.Genuine Expedia guest review
Excellent location in Stare Mesto, just a few steps from the Old Town Square. Surrounded by the shops and restaurants of Na Prikope street and Wenceslas square and near the tube station of Mustek, if you stay just for few days is the perfect spot to explore the city and find easily a place to dine. The hotel has all the basic and more for a pleasant […] stay. Read moreGenuine Expedia guest review
"Beautiful hotel from a forgotten era"
I visit Prague quite often and have stayed in several different hotels and apartment hotels and this is one of the best I have used, with bags of charm and character. The deal I got through Expedia meant I had a deluxe room for the same price I have paid for a standard room in a lower grade establishment and it was really very comfortable and clean. […] Bathrooms are my big thing and can make or break a room for me, and the one at the Palace was beautiful. Lovely big vanity unit and bathtub with a a fantastic, very powerful shower, and the whole thing was all marble and tile, with lovely soft towels. The public areas were excellent and very inviting and the breakfast buffet had every conceivable food you could want, be it a light, continental style breakfast or a full English style breakfast. Czech service staff can sometimes be a little surly and dour, but I found the staff at the Palace to be very amenable and helpful and I could not fault the service. The receptionist went to great lengths to find a restaurant that I had to get to on the other side of the river which I had forgotten the name of and organised my cab for me. The only downside was that the room was very hot, but I have found this to be a common problem in Prague hotels, and the climate control was easy to use and solved the problem very efficiently. All in all, the Palace very much enhanced my enjoyment of my stay in Prague and I would definitely stay there again if I can get such a good deal. Read moreGenuine Expedia guest review
we stayed in the hotel from the 26-29th February 2012, the staff were polite , helpful and all spoke very good English, we were given an upgrade to our room on arrival for 20 euro s. a night. The room was spotless very comfortable and had tea and coffee freely available. , the room was a bit warm for my liking but not my husbands! There is a good choice […] of food available at breakfast from a full cooked choice of eggs , fish , sausages etc. to continental meats and cheeses plus the usual cereal fruit and yoghurt . We had a meal at the hotel restaurant which was delicious although obviously hotel prices. I would recommend this hotel for a short break , it is near the centre of Prague and we were able to walk to all the local tourist sites easily, or get a tram or use the metro. Read moreGenuine Expedia guest review
Great hotelli with good location. Staff was helpful and breakfast rich except coffee, I prefer coffeepots with strong coffee... Other small minus point was taken when rooms where without wireless internet connections, cable connection is not suitable with tablets!Genuine Hotels.com guest review
"Major let down"
This is not a 5 star hotel, the barman 'micorwaved' a late night snack for me that was simply inedible then charge me something like £40 for the privalege, his excuse was he's a barman not a cook (this is supposed to be a 5 start hotel not a 2 man b&b). When I got onto the floor where my bedroom was it was like a sauna and my room was unbearably hot […] even after I'd turned the radiator off. I had to try and sleep with the windo open (noisy and drafty given it was December) to get the temp down. On my second and thankfully final night there was a power interuption at 1am for 2 hours and my lights and TV made where coming on and off whislt the diesel gen sets tried to cope with the modest demand. brekfast was ok. Read moreGenuine Expedia guest review
"A good hotel to base your stay in Prague."
Whilst the hotel is down a side street (with various lots of building work currently under way), it does not detract at all from being a great hotel to base your stay in Prague. The rooms are a very good size, comfortable and clean, and overall it was a nice, quiet and pleasant place. The breakfast buffet is more than adequate, providing a good variation […] for all the family to stock up for the day.The only thing that needed attention was the rooms' air conditioning that didn't seem to be working, so was a liitle warm. Whilst the windows are double glazed, the sound from a party does reach the lower floors (we were on floor 3), but again, didn't detract from being a good place to stay. The staff were friendly and helpful. The hotel location is very good, being very central and an easy walk to most places. There are many restaurants near the hotel, and one that was good and good value was 'Restaurace 22', just around the corner on Jindřišská (better to go downstairs to the main seating area rather than in the bar area at ground level). The other good place, albeit non-Czech, is Pizzerie Grosseto, a floating restaurant moored next to Manesuv most (the bridge between the Charles and Czech bridges), which has a great view up to Prague Castle (ask for a river side table). Read moreGenuine Expedia guest review
"Hotel Palace Praha"
The Hotel Palace Praha is in a very good location for getting to all the main attractions whilst being tucked away from the busy streets and squares. The service and standard of the hotel justifies it's star rating. The staff were personal and very accomodating making our stay one to remember. This was a perfect break for a special occasion.Genuine Hotels.com guest review
"Hotel Palace Prague"
Just a great hotel with a central location to all points of interest. Helpful staff, superb rooms. Highly recommended.Genuine Expedia guest review
"EXCELLENT CHOICE OF HOTEL IN PRAGUE"
I have been visiting Prague since the 1970`s, different era in those days, have stopped in many hotels in Prague, but the PALACE is one of the best - a fantastic location, spotless clean, staff very friendly and free Internet in the business lobby, excellent choice at breakfast time, - good car service to the airport. And we celebrated our Golden Wedding […] Anniversary in style - Read moreGenuine Hotels.com guest review
We were very impressed with the service and attention of hotel staff, this hotel delivered on it's 5 star rating,we just wish we could have stayed longer but look forward to visitng again.Genuine Hotels.com guest review
"A very nice experience!"
This is a top notch hotel in the very center of Prague. The staff were smiling and very helpful - without being pushy. The room was in great condition, good beds and a nice bathroom. The lobby bar was a nice, quiet place with service at your table. Wireless internet available in the whole hotel is also a plusGenuine Hotels.com guest review
"Hotel Palace Praha"
The hotel was very comfortable and met all our expectations. The breakfasts were very good and enabled you to fill up for a good start to your sightseeing day. Hotel extras eg bottle of water in the room and minibar were ridiculously expensive. Hotel limosiune service to the airport should have been more competitively priced to make it more attractive […] than taking a taxi. Instead of calling a taxi for us the porter called a private car to take us to the airport for a fixed fare, but the ride was slightly hair raising. Read moreGenuine Hotels.com guest review
매우편안했습니다.Genuine Hotels.com guest review
Flott hotell - gjennomført stil (Art Nouveau). God seng. Deilig frokost. Champagne til frokosten på søndag :O) Super beliggenhet. Hører litt lyd fra trikken, men ikke plagsomt. Mulighet for å åpne vinduet. Rent og pent. Stort og lyst bad.Genuine Hotels.com guest review
"Super hotel - med super beliggenhed"
Flot hotel, god service og super flot og dejlig morgenmad. Et hotel der ligger tæt på det hele. Direktørværelset var måske ikke helt så stort om forventet, men stadig flot.Genuine Hotels.com guest review
Fint hotel, stort pænt værelse med flot badeværelse. Dejlig morgenmad i den hyggelige restaurant. Super service på hele hotellet, og rent over alt. Der er styr på tingende! Også fin placering, med gåafstand til seværdigheder.Genuine Hotels.com guest review
"Excelente servicio y ubicación"
Espectacular!Genuine Hotels.com guest review
Loistava sijainti lähellä keskustaa ja vanhaa kaupunkia. Erinomainen palvelu. Aamiainen runsas ja monipuolinen, aamiaishuone siisti ja tyylikäs, käytetyt astiat korjattiin välittömästi.Hone juuri remontoitu, siisti ja rauhallinen.Genuine Hotels.com guest review
スーパー、地下鉄駅が近く、郵便局も目の前で立地は大変良いです。また、観光にもすべて歩いていけて便利です。しかし、ホテルのサービス、設備はひどいものでした。宿泊した階はカーペットと壁の改装工事が行なわれているフロアで、ケミカルな臭いがひどく、チェックイン後すぐに部屋を変えてくれないか頼んだら、調べもせずに満室なのでムリとの即答。部屋のドアはちゃんと閉まりましたが結構な隙間があるので、異臭が部屋に立ち込めて不快な4泊でした。また、洗面台はつまるし、洗面台の蛇口とシャワーのノブは出てはいけない方向に水が飛び散るし、空調は壊れてピーという音がするし、テレビは電波が悪く見れない日もありました。更に、工事のドリルの音まで部屋に響いていました。今までヨーロッパに限らず多くのホテルに宿泊してきましたが、こん […] なひどい設備のホテルは初めてでした。 Read moreGenuine Hotels.com guest review
Velice ochotný personál, informoval jsem při rezervaci hotelu že hodlám požádat přítelkyni o ruku. Personál hotelu byl ochotný vyhovět všem potřebám, a ubytovali nás v jednom z nejhezčích pokojů.Genuine Hotels.com guest review
"gute Lage, am besten mit Taxi oder Bahn"
prima, prunkvoller Bau, etwas in die Tage gekommen, aber trotzdem sehr gemütlich mit allem was man so braucht.Genuine Hotels.com guest review
"Good value for money!"
NIce hotel with good location, breakfast was superb. Near at the main railway station as well as shopping streets, although street is not busy and noisy.Genuine Hotels.com guest review
"Art Nouveau in stle Praga"
Ottimo, posizione strategica per visitare la città a piedi. Ristorante interno di livello eccellente, sauna piacevole dopo aver camminato tutto il giorno e anche la colazione è a 3 stelle.Genuine Expedia guest review
I grunden fint hotell, men börjar bli rätt slitet. Lite oljud från air cond, rökfria rum som luktar rök. Läget är bra med gångavstånd till det mesta. Troligen inte helt prisvärt.Genuine Hotels.com guest review
"Top (Nichtraucher) Hotel Downtown Prag"
Sehr schönes (Nichtraucher-) Hotel Downtown Prag. Das einzige was fehlt ist eine SPA bzw ein Swimmingpool.Genuine Expedia guest review
Une semaine de dépaysement confortable en coeur de villeGenuine Expedia guest review
La stanza dei ragazzi era molto distanteGenuine Expedia guest review
"tres bien place"
hotel plein centre super petit dejeuner bon service global, menage des chambre un peu limiteGenuine Hotels.com guest review
"Super Hotel in der Altstadt"
Alle Sehenswürdigkeiten sind gut zu Fuß erreichbar, auch die Karlsbrücke, der Hradcany u. der Mala Strana mit seinem begeh- oder befahrbaren Aussichtsturm auf der anderen Seite der Moldau können in wenigen Gehminuten besichtigt werden. Wegen des Altstadtpflasters ist festes Schuhwerk empfehlenswert. In den zahlreichen gemütlichen Lokalen kann man sich […] auch mit deftiger Kost wieder stärken. Read moreGenuine Expedia guest review
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