All hotels in Miami, Florida, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here3900 NW 21st St, Miami, FL, 33142, United States of America, ‏‎855-239-9480
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4.0 / 5Excellent

Score breakdown (from 1,747 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    3.6
2.0 / 5Fair
"Not good value for money!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The staff was wonderful. We felt like that particular room should not have been rented out to anyone! the bed was the only thing good about the room. Although, it felt as if there was renovations on going, the room was old and dingy as well as stinky and horrible. The furnishings left alot to be desired. Reminded us of overused college/beach cardboard furniture. The room a/c didn't even work the first night. The hotel sent a repairman immediately and they opened a 'damper' that seemed to cool the room down. The carpet had to have been original to the room and smelled horrible. It was noticable from entering from hall. The rest of the hotel smelled clean and new, that particular room was awful! The staff and restaraunt was super! We did enjoy the meal we had and the staff was friendly and quick to serve. I doubt I will reserve any rooms in that particular hotel again.
Genuine Hotels.com guest review
3 night romance trip Dec 26, 2014
Daniel
US
4.0 / 5Excellent
"The best hotel near the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My experience was just great. I would definitely go again.
Genuine Expedia guest review
Other trip Dec 31, 2014
Karen
US
2.0 / 5Fair
"The hotel is closed to the airport"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Front desk stuff were not nice and did not respond our questions promptly. Room telephone for guest service and room service did not work at all. However. The stuff for shuttle service were very very nice and helpful.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
just had a over night stay, very comfortable, A bit loud from the planes
Genuine Expedia guest review
Other trip Dec 28, 2014
Dawn
US
4.0 / 5Excellent
"Excellent airport hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Took their lowest price and enjoyed a very beautiful modern room. Very quiet. We chose it for the location -- directly across from the MIA rental car facility, and a fast 5 minute shuttle ride to MIA airport. Shuttle runs every 15 mins 24 hours a day.
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
3.0 / 5Good
"miami lay over"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Very convenient to airport just date and in need of updating
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Place 5 Minutes From Airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Spent a night here on my way to Cuba. It was very convenient with shuttle service every 15 minutes to/from the airport. Nice patio wher I ordered food and drink and relaxed for the evening.
Genuine Hotels.com guest review
1 night trip Dec 13, 2014
A Traveler
US
3.0 / 5Good
"close to airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It is close to airport you could walk but they have shuttle. They have a nice lobby with access to computers and printers, very convenient. Thought the plane noise would bother but not a problem. If you want a view ask for the side with golf course, other view of airport not that great. But the staff were very accommodating.
Genuine Expedia guest review
Other trip Dec 22, 2014
A Traveler
US
4.0 / 5Excellent
"Business"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good
Genuine Hotels.com guest review
1 night business trip Dec 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Hotel For Your Stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Bell Boys and Staff Were Very Friendly...Will Stay There Everytime I Visit Miami!!!
Genuine Hotels.com guest review
1 night romance trip Dec 14, 2014
Edward
US
5.0 / 5Outstanding
"in and out"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very brief stay. Close to the airport, shuttle access, easy just like it should be.
Genuine Hotels.com guest review
1 night business trip Dec 11, 2014
Carolyn A
US
5.0 / 5Outstanding
"Cesar & Libany 2014 Christmas party"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was awesome and staff was very top notch professional. The room was very clean and spacious. The only thing that I didn't like about the room is that the toilet is not modern,therefore, it took too long to flush. A complaint was shared with the staff at the time of checkout, and they took note of it. Other than that the hotel was excellent.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
cesar
US
2.0 / 5Fair
"The hotel is old and run down."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Very old hotel need upgrades. Elevator is slow and only have 2. Coffee maker is useless the coffee pods is too large for the coffee maker which caused over flow and messy! Good location for airport but the food in the hotel are very pricey! Breakfast is $18-$23 per person and the choices are limited.
Genuine Expedia guest review
Other trip Dec 15, 2014
Gina
US
3.0 / 5Good
"Convenient location though well used rooms."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed 2 nights - one at the front end and again at the back end of a journey. The room (both times) was too cold for me and I could not seem to make it warmer. I was pleasantly surprised with a stay in the new "Pure room" - dust mite allergies make hotel rooms one of my worst enemies. Requested it the second time. It was somewhat a relief, though checking under the bed, the dust bunnies and empty water bottle did not conform. I still took my allergy meds and did sleep well. Carpet and tile look dingy. It took over an hour to simply get a room service menu - none online and I was sent away when I tried to get one myself (understandably re: hospitality business). I hate how tedious hotel television is. The bed & bedding were super comfortable and every staff member I met was pleasant and helpful.
Genuine Expedia guest review
Other trip Dec 14, 2014
Vikki
US
4.0 / 5Excellent
"Perfect location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect location for an airport hotel. Could be a little bit easier to get to the rental car center. Had to ask a couple of times to find the correct entrance door
Genuine Expedia guest review
Other trip Dec 14, 2014
cak
US
3.0 / 5Good
"Convenient location and good shuttle service."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Fast check-in and check-out operations, good room service, and the staff is smiling and nice.
Genuine Expedia guest review
Other trip Dec 14, 2014
Rose Marie
US
5.0 / 5Outstanding
"Travel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice. Like the extended parking for our trip.
Genuine Hotels.com guest review
1 night family trip Dec 10, 2014
David
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Only stayed for an overnight layover so location close to aiprort was the key factor.
Genuine Expedia guest review
Other trip Dec 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Short notice to stay in a a place of comfort."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Easy and close to airport!
Genuine Hotels.com guest review
1 night business trip Dec 7, 2014
Cassandra
US
3.0 / 5Good
"Family trip"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Primary reason for staying here was 24hr shuttle. Stayed on club floor, liked that it was also available 24 hours.
Genuine Hotels.com guest review
1 night family trip Dec 5, 2014
A Traveler
US
2.0 / 5Fair
"never again"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
this had to be the worst room , in the hotel. accross from everything that made noise ice maker taxi stand elavator never again
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
david
US
4.0 / 5Excellent
"Convenient to Airport"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Just stayed the one night - room had a lovely view of the golf course and waterway - shuttle to airport was prompt and quick - staff were all friendly and helpful - couldn't print our boarding passes in their computer area so used our Iphone app instead - room service was fast and food was good - breakfast was chaotic - food was fair - wait staff was slow and didn't get our coffee refill - hostess was helpful and friendly and cordial.
Genuine Expedia guest review
Other trip Dec 3, 2014
Ted
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was an excellent experice, the room the bed everything was good
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
Juan
US
5.0 / 5Outstanding
"Great Airport Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We needed a place to stay that was close to the airport, reasonably priced, and had a free shuttle. After searching for several hours and not being very happy with the reviews of the many hotels I found; I came across this one. I was not disappointed and would happily stay here again.
Genuine Expedia guest review
Other trip Dec 1, 2014
Sharon
US
3.0 / 5Good
"Short stay in Miami"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Comfortable beds and all had a great sleep. Tub drain was blocked or drained very slowly. Was not provided instructions at check-in as to how the parking garage worked; luckily, I asked when we were checking out and was provided with the necessary card to exit. We stayed here to be close to the airport.
Genuine Expedia guest review
Other trip Nov 30, 2014
Brent
US
2.0 / 5Fair
"Noisiest hotel ever"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is really close to the Miami airport, and the room was reasonably cling other than some paper left from the previous occupant. However it was almost impossible to sleep due to how noisy it was ALL NIGHT! You could hear every time a door was opened in the hall(with the people across the hall constantly going in and out) and you could hear noises ever time water ran in another room. I don't know if it was because we were at the end of the hallway or what but I have never heard so much noise from water running from other rooms.
Genuine Expedia guest review
Other trip Nov 29, 2014
Drew
US
1.0 / 5Poor
"A very bad welcome!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
We had the worth welcome in a hotel ever. The employee at the front desk "Stephanie Zorilla" was very very rude to us!
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Convient to airport. Great shuttle service."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great service. Only complaint was the caulk around shower tub.
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Location, location and Comfort!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Comfortable beds and great location !
Genuine Hotels.com guest review
1 night trip with friends Nov 15, 2014
Duwayne
US
4.0 / 5Excellent
"Best Miami Airport hotel location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Best location for Miami airport. 24 hrs airport service, but can walk back to hotel after car return, recommended if depart real early in the morning.
Genuine Hotels.com guest review
1 night business trip Oct 18, 2014
John
US
5.0 / 5Outstanding
"Overnight business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Highlights of my visit included: ease of transportation to/from the airport; friendly and courteous staff; very comfortable bed. These made my quick stopover in Miami a real delight. If airport proximately and comfort are desired, then I highly recommend this hotel.
Genuine Expedia guest review
Other trip Nov 24, 2014
Craig
US
4.0 / 5Excellent
"Review"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
check in was difficult as the reception is understaffed and room A/C was too cold
Genuine Hotels.com guest review
1 night business trip Nov 21, 2014
Curtis
US
5.0 / 5Outstanding
"Very Pleasant Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our reception was excellent, friendly courteous people. The receptionist personnel especially Carridad Guerrero was especially helpful! I would definitely stay here again and recommend it to my friends.
Genuine Expedia guest review
Other trip Nov 22, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
short shuttle ride to the hotel. 24 hour shuttle so easy to make an early flight out. good food and great service in the restaurant.
Genuine Expedia guest review
Other trip Nov 22, 2014
A Traveler
US
2.0 / 5Fair
"Close to airport"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good that it's close to the airport but staff were very unfriendly and rude. Room and gym were good and comfortable.
Genuine Expedia guest review
Other trip Nov 20, 2014
scott
US
5.0 / 5Outstanding
"Excellent location close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for the day before taking a flight back to UK.
Genuine Expedia guest review
Other trip Nov 20, 2014
elaine
US
1.0 / 5Poor
"Bad experience"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I have such a bad experience in this hotel! I was super tired after a long trip and they call to my room every 2 minutes to resolve a mistake that somebody had at the checking in. Also I have somebody walk into my room when I was naked. I so disappointed
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Pungent Odor"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Very close to the airport. Lineup to check in at 8pm was huge and it took a long time to get checked in (20-30min). Room had a pungent odor that was unbearable, however the staff was able to move us to another room within 30min.
Genuine Hotels.com guest review
1 night romance trip Nov 16, 2014
Michael
US
5.0 / 5Outstanding
"Miami layover."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We needed a hotel for one night after our cruise before flying home the next day. The hotel is located only a few minutes from the airport, actually within sight of our hotel room. The room was very quiet and we could not hear any planes taking off. We arrived early in the morning, however, the hotel was able to get us into our room shortly after lunch rather than the normal 4:00 checkin time. The shuttle ran every 15 min and we were delivered right to our gate. The hotel has a pool, gift store, free computer service, good wi-fi, and a restaurant, including an outside patio to enjoy the river view. I would stay here again.
Genuine Hotels.com guest review
1 night romance trip Nov 9, 2014
Karen
US
4.0 / 5Excellent
"Relaxing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Comfortable
Genuine Hotels.com guest review
1 night business trip Nov 8, 2014
A Traveler
US
3.0 / 5Good
"disappointing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    1.0
beds are wonderfully comfortable, but rooms dont have refrigerators, and the ice bucket just is large enough to hold a sprite bottle...far too small. Dinner at the restaurant was tasteless, would never eat dinner there again. Front desk help was good, especially Nicole. In all, disappointing for a Sheraton.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Joyce
US
4.0 / 5Excellent
"Business"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable
Genuine Hotels.com guest review
1 night business trip Nov 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Far exceeded my expectations!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was only there for one night as I was catching an early morning flight. Wonderful hotel. Very nicely decorated ... Great bed! .... Great service. And the food I had from the bar menu was really delicious! Best cheese and tomato flatbread i have ever had. The staff was professional,helpful, and very pleasant.,
Genuine Hotels.com guest review
1 night family trip Nov 9, 2014
Diane
US
5.0 / 5Outstanding
"Good hotel for business."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All was good!
Genuine Hotels.com guest review
1 night business trip Nov 2, 2014
A Traveler
US
4.0 / 5Excellent
"Nowhere to eat except the hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Everything was clean and staff were friendly. Only problem was there wasn't any place within walking distance that you could go and eat. The food was good at the restaurant in the hotel but rather expensive and not a very big choice.
Genuine Hotels.com guest review
3 night family trip Oct 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Good, quick, and reasonably priced"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I booked the room at the airport in miami after we landed. Accidentally booked it for the next night instead of that evening. The front desk staff, especially Stephanie, was extremely helpful in solving the problem. If i am ever in miami and need to stay by the airport i would stay there again.
Genuine Hotels.com guest review
1 night romance trip Oct 28, 2014
A Traveler
US
3.0 / 5Good
"Good airport hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Good for an airport hotel. Clean and the bed was very comfotable.
Genuine Hotels.com guest review
1 night business trip Oct 28, 2014
Wade
US
4.0 / 5Excellent
"Nice getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was nice and clean, even though close to airport, we could not hear any airplanes passing by. Had free shuttle to airport which is only a min. away and the shuttle runs every 10mins which is a plus, We will stay again!!!!!
Genuine Hotels.com guest review
1 night trip with friends Oct 25, 2014
Dabrika
US
4.0 / 5Excellent
"Very close to the airport and shuttle services"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The breakfast cooked menus had too much salt ! Ask the chef to use less less salt
Genuine Expedia guest review
Other trip Oct 31, 2014
A Traveler
US
5.0 / 5Outstanding
"EXCELLENT"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
WE WERE ON AN OVERNIGHT FROM A CRUISE TO MEXICO - WE STAYED 1 NIGHT AT YOUR HOTEL AND WE WERE VERY PLEASED WITH ACCOMMODATION,FOOD AND HOUSEKEEPING SERVICES.
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2014
Robert
US
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