"Excellent airport choice"
very friendly staff and decent gym, but very noisy neighbours in what seemed like paper walls made it a so so stayGenuine Expedia guest review
"Convenient hotel near Miami Airport"
Reaching the hotel from the airport was quick and easy but the A/C in the shuttle bus did not work. Check in and check out were efficient and professional. The hotel was full of teenagers attending a baseball tournament and the lifts were constantly going up and down full at every floor and difficult to use. Our main complaint was that we set up the […] alarm clock in the bedroom for our early flight departure not having realized that the clock had not been updated when the time last changed in Florida. We ended up missing our flight and spending 9 hours at the airport waiting for another flight which we finally took having paid a vast amount of additional monies. Read moreGenuine Expedia guest review
Second time staying in this hotel. First time was great, now I'm really disappointed, if it wasn't for the great golf view from the room, I would definitely say I wouldn't come back. Honestly, lobby was super crowded at noon when I got there took 30 minutes to get a room, where I had to upgrade to be able to get a room, otherwise I would've had to wait […] 3 hrs. Then had to wait another 20 minutes for an elevator. I actually considered taking the stairs.. Anyway, the room was nice, though since I had upgraded I thought I've been getting a suite like, well it looked the same. Bed was fine, great view, now at the time to take a shower having in mind I had already been there you figure you already know your way around the room, well it took me a good 20 minutes to figure out how to get the shower running from the top and not from the bottom. At the time of check out a good 30 more minutes, if not more, I had never waited so long to return a key, and not in line! in front of the front desk lady doing it. That really bothered me. So overall very disappointed, most likely not trying it again. Unless maybe it's offseason I honeslty felt the hotel was understaffed for the amount of ppl needing service. Not even mentioning the pool looked like a zoo. Over 50 ppl in a tiny pool! Read moreGenuine Hotels.com guest review
Great!Genuine Hotels.com guest review
Everything was fine with the exception of the elevators which were slow (on e was reported out of service for repair).Genuine Hotels.com guest review
So much construction around the hotel it was wry hard to get to. Your basic room doesn't even include a fridge..... Nice hotel but restaurant was also very pricey. There were young boys running a muck all through the hotel and it took 10 minutes to get an elevator to go your room. And "car rental services" they offer in their book are non-existant.Genuine Hotels.com guest review
"This is a great hotel"
My daughter and I stayed here overnight on a short trip. The facilities were great and I enjoyed my stay to the fullest but I would not recommend this hotel if you rented a car there is a Parking fee of fifteen dollars a night. I saw the charge on my bill while checking out I was very disappointed. I would not let this hinder me from going again though. […] The stay was great just not if you have a car. Read moreGenuine Expedia guest review
Decent Hotel. Very Clean. Free breakfast finished 30 earlier than advertised. Had to pay $15.00 to park. Bar was expensive. Overall a nice older hotel.Genuine Hotels.com guest review
As an intrasit stop before my actual vacation destination, the Sheraton hotel was perfect! Being 5 minutes from the airport and with a shuttle service provided, this made getting to and from the airport a no hassle experience. The room was ideal, the bed was absolutely glorious! A great way to unwind and take away the stress of the second leg of my […] journey. All the staff were great, but special mention must be made of Agar at the Front desk and Gustav who really took care of me!!! I will certainly return. Read moreGenuine Hotels.com guest review
This hotel room was very nice...the only problem that occurred was the AC was leaking and the bathroom power went out when I used their blow dryer other then that everything else was ok. I would recommend this hotel despite those two things that happened.Genuine Hotels.com guest review
"this is the worst hotel ever"
no housekeeping for 3 daysGenuine Hotels.com guest review
Bad points: too crowded, unruly kids; key system ineffective (could never open room, parking and lounge with the same key); failed to provide club floor room. Good points: nice room, nice club lounge, kind and competent front desk staff; fitness room very good; shuttle to airport.Genuine Expedia guest review
old, but attempted to update it. Restaurant staff were wonderful and food was pretty good. Good shop in lobby. Some of the room seemed old but had been fixed up as much as possibleGenuine Expedia guest review
"One Minute from airport"
Just stayed to travel the next morning. Good enough for that. The bed was just too soft for my liking. Other than that excellent!Genuine Hotels.com guest review
"cleanliness/ check in"
My room was dirty when I arrived, full of garbage, wet towels, and nasty bathroom. I reserved a double bed room and they wanted to give me a king size instead.Genuine Hotels.com guest review
"Real convenient location"
Staff at front desk really friendly and helpful .Genuine Hotels.com guest review
"Nice hotel close to the airport"
Linen was luxurious, the pillows were so comfy and the bed was a dream to sleep in. The room was spotless, clean and up to date. Delicious Starbucks coffee was in the room also. The rooms were soundproofed so you were unable to hear other guests or the planes. The lobby area was well appointed and comfortable. Great hotel...Genuine Expedia guest review
Is a good hotel, comfortable beds, very nice staff.....the only thing is the wireless internet access, it never worked in the two days I was there.Genuine Expedia guest review
"3 night at Sheraton."
Arrived Friday afternoon for a check in. Hotel staff was friendly and gave us a room on the 10th floor. We walked in the room and it smelled like mold. The head board of the bed had major damage so we requested another room. 2nd room was OK but they put us on a floor with about 40 kids from a soccer camp. They were running up and down the hall every […] night until 1 am. Staff was made aware of it but did NOTHING about it. We will not be staying at another Sheraton again. Read moreGenuine Expedia guest review
"Nice I have not complain"
It was close to everything. Amazing place to stay. .Genuine Expedia guest review
Service is good. Perfect breakfast. The only pity is that I book the room at Club floor. But the front desk said that the floor is on renovation. So, the hotel should not sale club floor any more. It likes a lie on purposeGenuine Hotels.com guest review
Fabulous hotel & staff...from the moment they picked me up at the airport, everyone was courteous and helpful. Room was clean, comfortable and quiet. I would HIGHLY recommend this hotel!Genuine Hotels.com guest review
"So comfortable, Amazing Staff"
My wife and I had a miserable experience while traveling back from our honeymoon in St. Lucia which required an unexpected stay-over in Miami. After getting some recommendations from some flight staff in the airport, several people recommended the Sheraton among other hotels. Being a 2 minute drive to the airport and reasonably priced, we chose the […] Sheraton. Upon check-in, the staff asked why the long faces. After a quick explanation, the staff was so empathetic towards us. We were given a view upgrade in addition to Club Level access. It was so unexpected and appreciated in a time when we were so down. The staff is AMAZING!!! The rooms are alright, but the beds and pillows are so SO comfortable I dare you not to get a good night sleep. With complimentary wi-fi and shuttle service, I highly recommend staying at a place with such a kind, helpful, and energetic staff. Read moreGenuine Hotels.com guest review
"First and Last"
Hotel amenities: there is no comparison with another hotel the same quality of this one, you need to improve. No bottle water in the room. The soda machine only uses credit card. The coffee in the other hand was very good but they only leave 2 little containers with cream.Genuine Hotels.com guest review
"For almost the same price, Hilton can do better"
I had to wait about 10 mins, even though there were 2 clerks and only 1 person ahead of me. It was late at night. The clerk was not friendly, nor welcoming. The bathroom was not as cleaned as I would have expected and have experienced in all other hotels I have stayed (of the same calipher) - tile seams were dirty. The sheets seem not to be cotton at […] all..they would stick to you, even with 65 degree room. I will not be staying here again. The one positive thing -- the shuttle and how helpful the person driving it was. He was quick, friendly and made every effort to help out. They should promote him! Read moreGenuine Hotels.com guest review
All around. Top notch hotelGenuine Hotels.com guest review
"Great hotel near airport/massive rental car port."
I stayed at this hotel on my overnight layover while awaiting my honeymoon. I chose it because I wanted to splurge a little bit before leaving on our trip the next day. It is exactly across the street from the Miami Inter-modal Center. Every car rental company has an office within 5 minutes from the front doors of this hotel.Genuine Expedia guest review
"Conveniently located by the airport"
Hotel overall was ok, definitely not like some of the good Sheraton ones we have stayed in before. Only plus is it is right by the airport which is convenient and the beautiful golf course next to it. Issues: 1) Building seemed a little old and carpet too looked old. Rooms and bathroom were nice & clean. 2) Insufficient parking space - gets pretty […] full 3) Clear directions of how to get to the hotel when coming out the airport would help. We saw the hotel in front of us when we exited the airport, but were not sure how to get to the entrance and ended up going in circles. 4) No convenient entrance way into the hotel from the parking structure. Coming from the airport, if you go straight into the parking structure, be prepared to drag your bags up and down stair cases and then down a long outside corridor, then finally into the hotel only to realize you then need to get into the elevator to get to the lobby. Very very very inconvenient - not even sure how this is accessible for people with disability coming in from the parking area. 5) Advertisement flyers placed under room door 6) Star rewards members but were not given a star rewards room Read moreGenuine Expedia guest review
The room was dirty . Carpet look old and dirty too.Genuine Hotels.com guest review
"new wine in old bottle"
the old wyndham with a facelift , good value for money!Genuine Expedia guest review
The service was very efficient, from the quick pick up at the airport to the check in. The room was well prepared with no hint of cigarette smoke. Perhaps the hotel can make one addition, that is, to place two small bottles of water in the room.Genuine Hotels.com guest review
Conveniently close to Airport, Car Rental and the Business Areas I needed to visit. Access via road was easier than I first thought! Very comfortable accommodation except for not having enough electrical outlets for a lamp, a computer and an I-phone charger.Genuine Expedia guest review
"Great location to airport and port of Miami!"
This hotel is VERY close to the airport and offered a free shuttle from MIA. The pick up was fast and friendly. At the hotel they have plenty of staff to assist with luggage, and obtaining a taxi (which we took to the port of Miami the next morning). The port of Miami is only ten minutes away. The hotel is on the older side and shows it's age in some […] places. Not a very big hotel and the restaurant is VERY expensive! The bad part about our stay was the room. The A/C didn't not cool the room and the bathroom had no A/C, and we weren't there in the hottest months of the year. Read moreGenuine Expedia guest review
"MIA Airport Hotel"
We stay at this hotel during our 2 nights business visit to Miami. As our clients are located right by the MIA airport, this is the main reason why we picked this airport hotel. We were disappointed. Firstly, we arrive by American Airlines out of Dallas but due to the weather at DFW, our flight was delayed and did not arrive till about 1 am in the morning. […] Upon our arrival at MIA airport as we could not find the hotel shuttle bus, we called the hotel but there was no answer. So, we ended up having to take the taxi and there was six of us, and lots of luggage, so that meant three taxis. Upon our arrival at the hotel, the reception told us they did not hear any phone ring depsite our several call. All of the courtesey phone booth right by the baggage claim area had a few hotel info and free phone extension but did not include this hotel. Any way, upon our arrival their main computor was turned off so we have to wait about 10-15 min before they re-boot the system and able to check us in. Room was beyond small. There was no refridgerator or any kind or refreshment in the room nor any cold water or snack. So, we have to go down start to fetch some ice from the ice machine in front of the exercise room as there is no ice maker on the floor we were. We were disappointed in this Sheraton and will not stay here again. There are plenty of good hotel in MIA airport hotel but we trust Sheraton / Starwood name, and we were wrong. Read moreGenuine Expedia guest review
"Perfect stay near airport"
Our flight arrived around 11pm and when i arrived at the airport, I called the hotel to pick me up. The shuttle took around 15mins to 30mins and it is free! It is less frequent than hotels like hilton or holiday inn. I saw three holiday inn shuttles passing by when I was waiting. The hotel is not affected by the airport at all, very quiet and comfortable. […] I would like to recommend it if you are looking for a comfortable hotel to stay over near the airport. Read moreGenuine Hotels.com guest review
Slept great. Good mattress. Staff was very friendly and helpful.Genuine Expedia guest review
"Clean/convenient location but dated rooms"
The rooms are badly in need of a refurbish. I can say that the beds were comfortable and the rooms were clean. They are also great about running the shuttle to/from MIA INT.Genuine Hotels.com guest review
Good shuttle service, deleyad wait at the front desk as both associates were dealing with priority guest.Genuine Expedia guest review
Very nice hotel and helpful staff modern clean good beds.Good shuttle service to AirportGenuine Expedia guest review
you guys were very kind and welcoming, and a special thanks to Mr.car mrg I cant remember his name, but he's a bar tender also. he's very good with the customer .Genuine Hotels.com guest review
"Never going back again"
To start with, they need to have proper curtains in the bedrooms. The curtains cover almost nothing and the light comes in early morning; can't sleep after 6 am. Toilets are awful; don't flush properly. Parking, self or valet, $15 per day; never mentioned during the reservation. Overall, did not like the hotel. Will never go back again.Genuine Expedia guest review
"Good hotel, close to different places of my intere"
Was my first time a this hotel and the experience was very good.Genuine Expedia guest review
The Staff at the Hotel were excellent. My daughter and I had dinner in the Hotel Restaurant and it was outstanding. Our waitress Golria and the Chef who prepared our meal were excellent. That both she be commended on their service and their food preparation. TomGenuine Expedia guest review
"Short bus trip to Miami beach and fun activities ."
Great pool facilities and outdoor eating was a plus.Genuine Expedia guest review
"Worked well for business travel"
I stayed (2) nights, comfortable bed, helpful staff.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
Hotel is in need of a revamp, it looks tired. Staff are doing a good job thoughGenuine Expedia guest review
"Should be a 3 star star hotel."
The first room I was assigned had not been cleaned, towels on floor, bed unchanged and unmade. I had to drag my super heavy luggage back down to the front desk to request a new room. Then I had asked for a wake up call which I never received. Good thing the airline called me or I would have overslept. Also the carpet in the room I had appeared unclean. […] Otherwise the location is very close to airport and they have shuttle service. Probably would not stay here again unless I had no other choices. Read moreGenuine Hotels.com guest review
"I Hated to leave!"
I stayed here overnight before a cruise & wish I had a longer stay ahead. The hotel was immaculate, the restaurant was excellent, the beds were super, and I will go back to Miami on vacation for a few days just to stay at this hotel again.Genuine Expedia guest review
Cannot say much; was for only one night prior to making another flight. However, this hotel was very close to the airport and there shuttle service was great!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )