"Pre Cruise Lodging"
I absolutely loved the hotel! From the lavendar smell that permeated the lobby atmosphere, the comfortable decor of the lobby, the staff, the nice beds and bedding, made my stay very enjoyable. The location was wonderful in that I needed to run across to the grocery store because I left a few items when I was packing.Genuine Hotels.com guest review
"What you'd expect from a Hilton"
Friendly staff. Great bartenders and nice pool.Genuine Hotels.com guest review
"great location for art center"
Loved this place. Stayed for one night after Morrisey show at the Arsht center. This hotel is one block away, and is clean, quiet, with great views. All staff is very friendly and helpful Nice lobby bar and wonderful rooftop pool.. I will definitely stay here again when I attend the Arscht center. The location is a bit away from beach (blocks) but walkable […] to Bay front . Read moreGenuine Hotels.com guest review
"close to EVERYTHING!"
it was amazing, me and my wife will definitely be back next year!Genuine Hotels.com guest review
"Nice hotel close to beach"
Nice hotel, very good view toward beach. The service is excellent and it provides every detail we need for the tour.Genuine Expedia guest review
Response by Hilton Miami Downtown There is nothing quite like a getaway to Miami and we are so glad you chose to stay with us at the Hilton Miami Downtown for your visit. The beach is always such a popular attraction and whether you enjoy visiting for the surf or just take advantage of the views of it from our windows, staying with us is ideal for both. We hope for your next trip to the area, we have the opportunity to welcome you again.
"Nice Location close to Bay area"
Very nice and frendly staff and in a good locationGenuine Expedia guest review
Response by Hilton Miami Downtown Our location is what so many of our guests return for again and again. Thank you so much for sharing your review and appreciation for the Hilton Miami Downtown. Our associates will be glad to know you found them to be so friendly. We do hope to see you again soon.
We will be back next year, great place I do recommend.Genuine Expedia guest review
Response by Hilton Miami Downtown It is so great to know that you found the Hilton Miami Downtown to be, as you put it, the best! From shopping to dining and of course, the beach, our location is perfect. It will be our pleasure to welcome you again for your next visit.
"Great Conference Site!"
Attended a 3 day conference and appreciated the quiet room, location in relation to the airport and the really great staff at the hotel.Genuine Expedia guest review
Response by Hilton Miami Downtown Peace and quiet while traveling can be so important and we are so happy you found it with us at the Hilton Miami Downtown. Our conference facilities provide all our guests will need for a successful event and we are glad you enjoyed them! The airport is only a short drive from our property, thank you for mentioning it. We hope to see you again soon.
Very good staff.Genuine Hotels.com guest review
"Bed uncomfortable and concierge un-friendly"
Richard at the front desk was very pleasant the night we arrived. The bellmen were always pleasant but the room was outdated and could use renovation. The concierge interacted with us like we were intruding, hardly looking up from his computer.Genuine Expedia guest review
Response by Hilton Miami Downtown Thank you for sharing your experience. Everyone here strives to maintain the highest level of service, hospitality and comfort for all of our guests, so we are quite disappointed to read that your stay did not exceed your expectations in every way. We encourage all of our guests to share how we can make their visit the best it possibly can be and it is disheartening that we were unable to do that for you. Your comments are critical to us and will be shared with our Management Team. Thank you for your review.
"Hilton south beach"
Had a great time. The staff was friendly and extremely helpful in helping us find places to go and advising best ways to travel. Room was peaceful and clean.Genuine Expedia guest review
Response by Hilton Miami Downtown We are delighted to hear that your stay in the city was so enjoyable. While we think you may have mistakenly posted your review about a different property in the area, we hope to be able to welcome you to the Hilton Miami Downtown in the future. Thank you.
"Could need a little update"
Nice conference hotel but if you are there for anything else it's a bit away from other action other than the opera/ballet center. The room was clean and I had a nice view (big windows) to the intracoastal waterway, but rooms could need some touch up .Genuine Hotels.com guest review
"Best choice in miami"
I love this hotel, good location and fantastic employee. Room was super clean with nice view. The breakfast was great and very good service. Highly recomend to all my friends and who wants take vacation in miami.Genuine Expedia guest review
Response by Hilton Miami Downtown We love to know that you feel the Hilton Miami Downtown is the best choice in Miami! Thank you so much for sharing your review and praise for our clean accommodations and service. There is nothing quite like a satisfying breakfast to start the day off well. Your recommendation is of great value to us and we look forward to welcoming you back.
"Excellent Service, Well Maintained Hotel"
Stayed in a Corner Junior Suite overlooking the Bay, and I must say it is really fantastic with floor-to-ceiling windows all over. We had both East and North views of the city. Room may not be brand new, but was well maintained. Location wise, though it's not central central, it is close to the Metromover station, a FREE train service that transports […] us directly into Miami downtown. Read moreGenuine Hotels.com guest review
"Great Staff, Centrally located in Downtown Miami"
I stayed at the Hilton with my husband to attend a Miami Heat game and we enjoyed our stay. The staff was great and the location is very central. We could take a quick 5 minute walk and hopped on the free monorail to go downtown where you can easily access the American Airlines Arena and Bayside Marketplace. The monorail at the OMNI station is right […] across from public transport, which we took to the Lincoln Road Mall and Aventura Mall and you can also go to South Beach as well. The staff was very helpful when we needed any tips or to simply order some pizza! When we checked in, we asked for a room change and they were very helpful and gave us a room with a great view. The hotel is across from Checkers and also a Burger King. Publix is just walking distance if you want to do any grocery shopping. The only concern we had was the security at the hotel as persons can access elevators and we found a Roma's Pizza flyer under our door and I would suggest you never EVER order from that place. We decided to give it a try after we asked the hotel staff about the food and it was disgusting! Tasted like they cooked with dirty soap water. I hope they stop these people from entering the premises and leaving flyers because not only is the food disgusting but it is a security concern. Read moreGenuine Expedia guest review
Response by Hilton Miami Downtown Thank you so much for taking the time to share your experience at the Hilton Miami Downtown. We are delighted you enjoyed so much of what makes our hotel a favorite with many of our guests. Our location is truly one of the best in the area and affords our guests the ability to get around with ease. We believe in excellence in all we do, so our Associates will be particularly pleased to know that you found their service to be part of your positive encounter. Ensuring your personal safety is paramount and we maintain a team of 24-hour, trained security personnel for the well-being of all of our guests but we apologize if you were troubled in any way. Your comments will be shared with our Management team. We hope you will stay with us again.
"Nice hotel for a quick stay in Miami"
Stayed here for two nights to meet up with friends and family for cruise.Genuine Expedia guest review
Response by Hilton Miami Downtown Thank you for taking the time to share your feedback. We are so happy that your short stay with us at the Hilton Miami Downtown was a good experience overall. From your comfortable guest room to our helpful associates, we hope all of our guests enjoy their stay. We do apologize, however, if you were inconvenienced in any way while parking. Please know that we also feature Valet service that includes unlimited in and out privileges. We hope you will consider another visit.
"Nice hotel with friendly staff!"
The Hilton is in a great location close to public transportation and just a 10 minute bus ride to the beach. There is a trolley bus and a people mover with in walking distance that will take you locally around the downtown area. The bus to the beach is only a $2.25 fee which beats taking a taxi and paying high fees. The front desk staff were absolutely […] amazing and very helpful. Juan, Miguel, Polina, and Dee were so helpful in finding local hot spots and answering any questions that we had. Of all the hotels I've stayed at, this hotel hands down has the most friendliest staff working the front desk! The only thing I wasn't so happy with is the extremely loud air conditioner in the room that made it very difficult to sleep. Also the beds in my opinion, were not comfortable. Overall this hotel was a good place to stay for the week while in Miami. The Daily and the French cafe down the street are great places to get breakfast! The hotel prices for food and drinks were crazily expensive and overpriced. If you want good coffee, go to the French cafe down the street! Read moreGenuine Expedia guest review
Response by Hilton Miami Downtown It sounds like your visit to the Hilton Miami Downtown was an overall great experience! We are thrilled that you found our Associates to be so helpful and everyone here will be touched to read your review, as we all believe that providing excellent service is fundamental. As you have shared, our location makes it so easy to get around the area with numerous public transportation options right outside. A restful night’s sleep can be so important while traveling and with that, we must apologize if you did not find complete comfort in your guest room or if any sounds were of disruption. Your comments are being shared with our Maintenance team. It would be our pleasure to have you again for another stay, thank you.
"Nice, near all importants touristic places"
If you want a good hotel with an excellent. Localization, That's the right oneGenuine Expedia guest review
Response by Hilton Miami Downtown We are thrilled you enjoyed the location of the Hilton Miami Downtown during your stay! It truly is easy to get out to see all of the greatest attractions while visiting with us. We hope you will come again soon. Thank you for your feedback.
"Needs a lot of work!"
Closet doors won't open or close, come off track. Plumbing issues. When arriving at the hotel at 5 pm we had to wait another hour before check in. Be prepared to pay $28 per night to park your care. Pool furniture is torn and very warn. Elevators very slow. The valet drivers are the friendliest people that work thereGenuine Expedia guest review
Response by Hilton Miami Downtown We truly value your comments, thank you for sharing your review. We deeply regret any inconveniences you may have encountered while visiting our property and ask that you accept our sincere apologies if you found anything amiss. While it is not clear in this forum as to what caused the delay in your check in, any inconvenience is truly unfortunate. We will be sure to share all of your comments with our Management Team. As you mentioned, we do charge for self parking in our secure lot. Please know that many guests enjoy the convenience that our Valet service provides, with unlimited in and out privileges. We hope that you will consider another stay in the future so that we can change your impressions of our hotel.
"Nice hotel not to fair from most of the attraction"
I got the hotel at a very good price. 545 for room and round trip flight! I will stay again....Genuine Expedia guest review
Response by Hilton Miami Downtown We are so glad to know you found value while staying with us and enjoyed our convenient location! Thank you for sharing your review of the Hilton Miami Downtown, it will be our pleasure to welcome you again.
"The hotel location was excellent !!!!"
The hotel location was so great near the major highways and near great attractions, the hotel was clean and the stuff was so friendly . Great experience!!!Genuine Expedia guest review
Response by Hilton Miami Downtown Providing the most comfortable experiences for our guests is a priority at the Hilton Miami Downtown. We are so happy to hear that you had an exceptional time at our hotel and had the opportunity to enjoy our convenient location. It would be our pleasure to welcome you back in the future and we appreciate your kind comments.
The restaurant is over priced & the wait staff was inattentive.Genuine Expedia guest review
Response by Hilton Miami Downtown Please know that while we truly value your comments, we are greatly concerned by the impressions you have shared here. It is never our intent for a guest to have a less than stellar experience at our hotel or on-site restaurant. Your comments will be shared with both our management team as well as our associates. We hope that we have the opportunity to welcome you again to provide you with a better visit.
"nice hotel close to shopping, restaurants"
I had a wonderful time, from when I arrived until I left. The staff was wonderful, the hotel food was very good. would stay there again. only 15 mins. from the airportGenuine Expedia guest review
Response by Hilton Miami Downtown Knowing that one of our guests has enjoyed such a wonderful visit from check in to check out is music to our ears! Thank you so much for taking the time to share what aspects of your stay at the Hilton Miami Downtown were so well received from the efforts of our Associates to our location and more. It is our hope that you will visit us again.
"Nice hotel, we were in Miami to start a cruise."
Hotel was clean and relaxing. The staff very friendly and helpful. It was close to a major supermarket one block away and public transportation was right outside the door, you have a choice of using the trolleys, busses, metro or taxis.Genuine Expedia guest review
Response by Hilton Miami Downtown It truly sounds as though you appreciated all of the convenience that the Hilton Miami Downtown’s location has to offer! Thank you for sharing your impressions. We are delighted you started your cruise getaway off with us and enjoyed a relaxing stay. As you mentioned, there are numerous public transportation options right outside our door, taking guests to countless area attractions. We hope you have the opportunity to stay with us again!
"Great hotel and great price"
Had a wonderful spring break with great location. Very affordableGenuine Expedia guest review
Response by Hilton Miami Downtown Spring break in Miami can be such an exciting time! We’re so glad you enjoyed many aspects of your visit with us at the Hilton Miami Downtown. It is wonderful to hear that you appreciated the value you found here, as well as our unique pool and amazing views. For our guests’ convenience, complimentary wireless Internet access is available in the Lobby and common areas. We would be delighted to welcome you again in the future.
"Nice hotel close to cruise port"
My family of four stayed at this hotel for one night prior to our cruise departure. It was very pleasant hotel with clean and nice amenities. We had the bay view which we saw all the cruise ships by the port and also saw the Miami downtown skyline. The view was beautiful at and amazing in the morning.Genuine Expedia guest review
Response by Hilton Miami Downtown It is delightful that you and your family had such a pleasant stay with us at the Hilton Miami Downtown prior to your cruise. We’re glad you enjoyed the view of Biscayne Bay through your floor to ceiling windows, it is truly spectacular! Your compliments about how comforting and clean you found our hotel will be shared with all of our Associates. Please come back soon.
"Five star hotel"
My husband and I went to miami for our anniversary and stayed at hotel hilton which was amazing from the service , valet parking and omg the food was soo good that I spent two hundred on room service! I would stay there every weekend if I could:)Genuine Hotels.com guest review
"Ok for a couple of days, pricey for what it offers"
The rooms are clean and soundproof. The rest of the hotel, however, is a bit worn out. The swimming pool especially is anything but enticing, with half-broken furniture. The room service food is simply a racket ($25 for a burger?!). There is not much around if you're looking for an affordable bite, but that's downtown Miami, so you get what you paid […] for. Also do plan to pay $28/day for the hotel parking. Next time I will pick a more affordable place and drive more instead. Read moreGenuine Hotels.com guest review
"Nice Miami stay out the mainstream"
No airport shuttle but bus terminal and trolley is close. Taxi too much to get to Miami beach take the bus. $30 cheaperGenuine Expedia guest review
Response by Hilton Miami Downtown We are glad to learn that you enjoyed your overall stay with us in Miami. As you mentioned, we are just steps from the Omni bus as well as the complimentary MetroMover Monorail. Your advice for future travelers is appreciated. We are happy to have welcomed you for your visit to the area and we appreciate you taking the time to share your thoughts.
"I loved the Hotel location and the cleaniness."
This Hotel has easy access to any place you want to visit, beach, grocery, etc.Genuine Expedia guest review
Response by Hilton Miami Downtown We love everything about your review! Thank you so much for taking the time to share feedback about your stay with us at the Hilton Miami Downtown. Our location is truly ideal for any of the area attractions and it seems as though you made good use of the many local conveniences. Please know that refrigerators are available upon request and if there is anything you ever need while staying, all you need to do is ask. We hope to see you again soon.
"This hotel was far from everything"
This hotel was far from everything such has the beach, clubs, bars and lounges. We had to take several cabs to get to those locations or the bus. The hotel room didn't have hot water and the tv didn't work. We were there only for 2 nights so it served its purpose.Genuine Expedia guest review
Response by Hilton Miami Downtown Thank you for sharing your point of view regarding our hotel as well as taking the time to provide details regarding your most recent experience. All guest feedback, positive or otherwise is appreciated. Please know that our concierge is always happy to help direct guest to the best local attractions and the easiest way to get there. Did you know we are just steps away from the free MetroMover Monorail? It is disappointing, to learn that you were inconvenienced in any way while staying with us or if any areas were not at their most fresh. Only through the experiences of our guests can we truly provide the best for all who visit and we regret not being able to resolve the matters you mentioned while you were here. We will be certain to share your comments with our associates. We hope to welcome you again and provide you with the type of stay you deserve as our valued guest.
"The staff was very accomodating and friendly!"
The hotel was almost perfect! 20 mins from the beach is the only downside! Beds are extremely comfortable and staff is great. Danilo the concierge is the best!!!!Genuine Expedia guest review
Response by Hilton Miami Downtown We couldn’t be happier that you’ve enjoyed your stay at the Hilton Miami Downtown and that our helpful staff assisted in ensuring your needs were met. Thank you for such a kind review, we will be sure to share it with everyone here. Please come back again soon!
Poor condition, bed was uncomfortable. People all nice.Genuine Expedia guest review
"A bit tatty and mix up on reservation but not bad"
Not an easy check in and hotel parking is rather insecure and daunting.Genuine Expedia guest review
Response by Hilton Miami Downtown Thank you for sharing your opinions. We are glad that what seems to have been a confusing start to your stay, all was resolved to your satisfaction. While some guests choose to self-park, our valet service enables guests to enjoy complete convenience. We do hope you will stay with us again.
"Close to opera house"
Mostly saw parking lot staff friendly and helpful had dinner in dining room off lobby only had short time and waiter very attentive check-out fast and easy changed rooms and staff handled smoothlyGenuine Expedia guest review
Response by Hilton Miami Downtown With so much to do in the area, we know that our guests’ time can be limited. It is wonderful to know that our dining associates were able to quickly provide you with a meal before you ventured out to your event. As you mentioned, our location is close to the Ziff Ballet Opera House at The Adrienne Arsht Center for the Performing Arts. We are so glad your trip was so smooth and hope to see you again at the Hilton Miami Downtown.
This hotel was one of the best i have ever stayed. Beautiful room, spacious, clean and comfortable. Staff was very helpful, friendly and quick to assist. View from this room was impressive, the bay on one side, the city and a beautiful sunset. Comfortable bed. Awesome place to stay.Genuine Hotels.com guest review
"Nice hotel, close to Bayside, Miami Beach, Restaur"
Awsome tríp , Lost Of FUN , sun & Dance at south Beach . Good Restaurants and stores. Great tennis plyers at the Sony Open tournament.Genuine Expedia guest review
Response by Hilton Miami Downtown We always appreciate hearing from our guests, thank you for taking time to provide us with your review. From the moment you arrive at the Hilton Miami Downtown until the time you leave, we want everyone to be relaxed and well taken care of. It is great to know you enjoyed your accommodations as well as our location! It would be our pleasure to welcome you back again, thank you.
"Not Hilton standard"
We booked a junior suite. First of all very out dated hotel, the room itself...big but nothing else, I would not call it a suite. And also the service was poor. We were waiting to get a bed for our boy for 1,5 during the evening. It should have been there already when we came to the hotel as the room was booked for 4 people! For internet you had to […] pay....pool are very outdated. Location is not optimal if you wanna stay really in the downtown of Miami. In the actual heart of it all. Read moreGenuine Hotels.com guest review
"Great hotel close to the beach and downtown."
Great room with an awesome view of Biscayne Bay. Comfortable bed and lots of closet space. The lobby serves decent food until late.Genuine Expedia guest review
Response by Hilton Miami Downtown Great is a wonderful compliment, thank you! Everyone at the Hilton Miami Downtown will be thrilled to read your review as it embodies all that we hope to achieve with our guests. Our location is ideal for whatever brings you to the area from Bayside Marketplace, AmericanAirlines Arena and more, as you mentioned. Please accept our apologies for any delay in valet parking late in the evening. Your comments will be shared with our associates so we can continue to offer the best in service. We hope to have the opportunity to welcome you again.
There was mold the both corners of the bathtub , There was dirty black stuff in the ice pail, someone 's room service tray was in the hallway across from our room all day long, we were charged almost $30 to park at the hotel we were staying in. This should have been disclosed along with the room rate. I can't believe this is a Hilton. I picked this […] hotel because of the name..so disappointed. Read moreGenuine Hotels.com guest review
"My stay at the downtown hilton"
We really had a Great Stay. The staff were nice and very respectful.Genuine Expedia guest review
Response by Hilton Miami Downtown We love to know you enjoyed such a great stay with us at the Hilton Miami Downtown, thank you for your feedback. Our associates work hard to ensure that our guests are most comfortable and well cared for and will be delighted to hear of your acknowledgement for their efforts. We do apologize if not all areas of your guest room were as fresh as they should be and will let our Housekeeping associates know of your concerns. We would be happy to see you again.
"Price too high"
The room had no bar, if you wanted water you needed to go down to the lobby and get it yourself. The shower spilled all water on the bathroom floor, it's a miracle we didn't slip and break our necks.Genuine Hotels.com guest review
it was rad.Genuine Hotels.com guest review
Not worth the money!! The layout of the hotel is strange. You have to take the (motor lobby) elevator up in order to get to the actual lobby. Then, you have to walk through the lobby to get to another set of elevators to go to the room. It is very inconvenient especially if you are in a hurry. The hotel needs a good facelift. It is extremely dated […] looking. Read moreGenuine Hotels.com guest review
"Nice hotel in downtown"
The hotel staff didn't seem very friendly but the hotel overal was goodGenuine Expedia guest review
Response by Hilton Miami Downtown Thank you for taking the time to share your impressions of the Hilton Miami Downtown. We are so glad you enjoyed your overall stay, but must apologize if any of our service was not as it should be. We value your opinions and will use this as an opportunity to improve. We hope you will stay with us again.
"close and comfortable"
Very well located. Very friendly staff and really large and clean rooms. Beds are exceptional. I will definitely make this my Miami hotel.Genuine Hotels.com guest review
"Quality Expected in a peaceful area"
This hotel was convenient to all of the locations I had during my stay from south beach to Hallendale and Ft. Lauderdale. The price I got on hotels.com was amazing and the only drawback was the parking options. Once you factor in the cost of parking, the price jumps back up. I spent quite a bit for 3 days. But I can say I was comfortable while ther […] e! Read moreGenuine Hotels.com guest review
I deeply impressed by their smile! They are so helpful! I like the restaurant in the hotel! it is delicious and the servrants are great! We got a sea view, thus I can see the sea, the bridges and the buildings in downtown, which was a wonderful experience!Genuine Expedia guest review
Response by Hilton Miami Downtown We couldn’t be more pleased to know that you enjoyed such a wonderful stay at the Hilton Miami Downtown. It is a delight to read that your visit embodied all that we hope to achieve, from service to accommodations and more. Gazing out at the beauty of the Miami landscape is always such a treat for all of us. Thank you for sharing your feedback, we hope to see you again.
"Great Hotel, service from all was great"
Wonderful view of Downtown Miami beautiful facility and had the best service ever from the conceirge.... Will definetly be back next cruise we takeGenuine Expedia guest review
Response by Hilton Miami Downtown Enjoying the amazing views from our property at the end of a full day in Miami can be such a pleasure! Thank you for taking the time to share your experience with us at the Hilton Miami Downtown. We are delighted you valued your stay so much that it is providing the inspiration for your return visit for your next cruise. We value your opinion and feedback and do hope to see you again soon.
"Hilton Miami Downtown recommendation"
Great location, nice staff, clean facilities, perfect for a business travelerGenuine Expedia guest review
Response by Hilton Miami Downtown Thank you for sharing your feedback. We are delighted that you found our hotel to be perfect for your business trip and that our associates were so hospitable. We do hope you will visit us again.
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