One of the friendliest, most helpful staffs of the many DC hotels where I have stayed. This trip the room was awfully cramped, but met my needs traveling solo and the price was right--so no real complaints. Front desk staff was patiently and courteously solving problems for other guests in my observation and the guys out front--bellman, valets, etc.--never […] fail to smile, greet, and offer assistance. Well trained, good crew. Read moreGenuine Hotels.com guest review
Excellent hotel with helpful staff and lovely accomodations.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We are thrilled to hear that your recent stay at The Fairfax at Embassy Row was enjoyable. We do apologize for any noise disturbances you encountered and hope that you will let us know during any future stays if we can help in any way to improve your experience. It would be our pleasure to have you return and we hope it’s very soon. Thank you for your kind review.
"It was a great hotel in a great location."
The hotel was the quietest I have ever been in. The staff was great, the food great and the beds comfortable. It was a very nice room. It was an excellent deal for the price. It has become my new favorite hotel in D.C.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Hearing that we have become your new favorite place to stay in Washington, DC makes us very happy! Thank you for your kind acknowledgement of our dedicated staff and for your compliments for The Fairfax at Embassy Row in general. We look forward to having you return in the near future for another exceptional stay.
"Great beds. Limited amenities"
Bed was extremely comfortable. Shower was great. Used the fitness center which was also good. Was a bit disappointed there was no bottled water in the room. Did not use the wifi (extra?). The in-room coffee dispenser was truly pathetic; very small and limited. Only two sweetners/sugars in the "condiments" package. Did not use the TV. Only one bath robe […] in closet. Loved the location and the quality of the bedding. Not much else is included, however, so try not pay full price. Read moreGenuine Hotels.com guest review
Great location. Rooms were very comfortable and spotless. Hotel has old world feel. Wonderful.Genuine Hotels.com guest review
"Beautiful location; great city....."
Embassy row location, close to various restaurants and Georgetown. We were lucky with the weather (mid Sept.) and only negative would be to say the gym could use some additional equipment...lots of cardio equipment....We would go back.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you so much for your kind review and for mentioning the convenient location of The Fairfax at Embassy Row. We appreciate your suggestions regarding our fitness center and will keep them in mind when additional equipment is considered. It was a pleasure to welcome you to our hotel and we can’t wait to greet you again in the future.
"a vibrant area with a neighborhood feeling"
We enjoyed a long weekend in the hotel. The accommodations were excellent with full amenities. The room was much larger than we have experienced in other DC hotels. The staff of the hotel was friendly and knowledgeable. I lost my cell phone and hotel employees went out of the way to try to help me find it. I received a phone call the day after we came […] home to inquire about it. The Fairfax will definitely be our choice hotel in Washington, D.C. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We are delighted to hear that your experience at The Fairfax at Embassy Row was so enjoyable! We strive to provide our guests with the most outstanding service levels and it makes us happy to know we succeeded with your stay. The pleasure would be all ours to have you return for a future stay and we hope it’s soon! Thank you for your kind review.
"One night stay"
Valet and front desk service were excellent. Room was clean, decently sized and the bed was great. If you like water pressure, then you'll love their shower. There was a slight issue with a little water getting on the floor from the shower but nothing excessive. The DuPont Circle area is vibrant and very nice. There is a Starbucks on the next corner […] and the hotel is about a 5 minute walk from DuPont circle, which is the nearest Metro stop. Would definitely recommend. Read moreGenuine Hotels.com guest review
Always elegant professional service here. The hotel is QUIET in a busy hood. My room was small this time. A/c was not very cold but it was 100 degrees outside. Room 618 the door needs repair. Got stuck hard to open.Genuine Hotels.com guest review
The hotel was beautiful and service was great. Would recommend this hotel to anyone.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you very much for your kind recommendation of The Fairfax at Embassy Row! We are so pleased that you enjoyed your stay and look forward to seeing you in the near future.
"Excellent, great price"
A very good deal in a very good location. Well run, great service. Extras are really pricey so watch out if you're on a budget.Genuine Hotels.com guest review
"Great hotel, great location and excellent staff"
fantastic place at a surprising price. Staff was sincerely friendly. Would go back. Neighborhood is wonderful. So close to everything.Genuine Hotels.com guest review
"Great location, beautiful room."
We had a great 5 night stay here with one caveat. The room they originally checked us into was very nice but our bathroom was tiny. We had a very small sink, no room at all for toiletries, curling iron, etc. Water went everywhere when just trying to wash your hands and everything was constantly falling in the sink or on the floor. After the first night […] we asked for a different room and they gave us a room with a much better bathroom situation, very long vanity, plenty of room for everything. So....if you have that sort of situation, don't hesitate to ask for something different. They have a list with the size of every room and bathroom at the desk as every room is different in this hotel. That being said, the location is just two blocks from the Dupont Circle metro, the neighborhood is fantastic, and the rooms are tastefully appointed and as clean as can be. We will be staying here again! Read moreGenuine Hotels.com guest review
Fantastic location, great price. Room was lovely, service great. My only frustration/complaint: please make the wifi available in the guest rooms. Some of us aren't on expense accounts!Genuine Hotels.com guest review
"luxury vs. paper-thin walls"
everything about this hotel was splendid, with one notable exception: the walls between the rooms were so thin, it was difficult to sleep. Noisy fan from the air conditioning, plus a child crying next door, plus other guests playing music at 1:40 a.m. (we had security ask them to silence the music). On Labor Day weekend people gather from afar, drink, […] and carry on until all hours. Read moreGenuine Hotels.com guest review
"Elegant, comfortable hotel in good spot"
Massachusetts Avenue is a little quieter than Connecticut Avenue for staying in the Dupont Circle area, but it is just as convenient. The buildings near the hotel are mostly embassies -- grand, in a range of styles, many classic, and the hotel fits in nicely. The lobby areas and hallways are elegant and a bit old-school (this is not a modern place), […] but the rooms are very comfortable with all the modern conveniences. Well, almost all: we would have liked to have a towel ring to hold our hand towel near the sink. But not having one was a minor inconvenience. Read moreGenuine Hotels.com guest review
"Labor Day Weekend Getaway"
The hotel was great the rooms were on the small side but were tastefully done. The staff went out of it's way to make our stay a great experience. I can not say enough good things about the doormen, we had rented some bikes and every time we rode back to the hotel they took them and stored them inside and got them back out again when we were ready to […] go back out. everyone from the front desk to the housekeeping department made you feel like an honored guest. Our next trip to DC we will not have to look any further than the Fairfax. Thanks again for a great weekend. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Hearing that you will return to The Fairfax at Embassy Row whenever you visit Washington, DC in the future, makes us very happy. It was our pleasure to assist you with your bikes and provide you with exceptional service on every level while you were here. We look forward to your next visit and we hope it’s soon. Thank you for your kind comments.
"Great location to Metro"
First time here - stayed due to getting an excellent rate. Hotel was very clean, beds comfortable and ceiling, walls and floor extremely sound - never heard noise from surrounding rooms. Staff was always very courteous and friendly. I also picked it for it's proximity to the Metro station and for it's location in the Dupont Circle neighborhood.Genuine Hotels.com guest review
"Great hotel, great location"
Wonderful hotel in great location in DuPont Circle area. Near lots of excellent restaurants, Metro, and other area hotels. Attended a large conference at another hotel in the area and appreciated the quiet and comfort of the Hotel Fairfax.Genuine Hotels.com guest review
This will be my hotel of choice in D.C. as I'm able to afford it on future visits. The location is perfect and the rooms are large and beautiful. The only drawback on this visit was the front desk person. When I told her I was leaving early at the end of my visit she insisted that checkout time is 12 noon. Excuse me? I'm the guest, not her - and I checked […] out when I needed to, without any issues. Read moreGenuine Hotels.com guest review
"Gem off Dupont"
This is my hotel of choice when staying downtown due to a late function. It's elegant, gorgeous, uber-clean, the staff is fabulous and its close to my office. Hint...for those of you that live nearby its a perfect place to house out of town guests that want to see the city.Genuine Hotels.com guest review
This hotel has the best location - close to Metro and buses. The Embassy Row neighborhood is beautiful. The hotel is a very charming building and the beds are very comfortable. I will always stay here when I am in DC!Genuine Hotels.com guest review
HAD A WONDERFUL TIME, STAFF WAS TERRIFIC, LOCATION WAS GREAT.Genuine Hotels.com guest review
The Fairfax is very attractive and comfortable. Location is ideal! Less than two blocks to the Metro, restaurants, shopping, museums and a CVS pharmacy. The staff was always pleasant, knowledgeable, and helpful. We plan to stay at The Fairfax when we make D.C. our vacation destination again.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so pleased to hear that The Fairfax at Embassy Row will be your go-to hotel during any future visits to Washington, DC! Thank you for mentioning our convenient location and how much you enjoyed the service levels from our dedicated staff. The pleasure would be all ours to welcome you back and we thank you for your kind review.
"great hotel to see DC…i brought my grandson"
we love this hotel….quality of air in rooms excellentGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so pleased that you and your grandson were able to fully enjoy yourselves while exploring Washington, DC, and we thank you for your kind comments regarding your stay. It would be our pleasure to welcome you back to The Fairfax at Embassy Row very soon.
Outstanding service, facilities and location.Genuine Hotels.com guest review
"wonderful place to stay"
Great location by lots of shops and food. Right down the street from the metro and a short walk the monument, white house, etc. The staff was very nice and helpful with food suggestions, getting us a cab, etc. I did with the room was a little larger but it was still very nice and great bed!Genuine Hotels.com guest review
"Excellent hotel in a great location"
Cleanliness of room/hotel: perfect, very clean, everything is in good shape Quality of service: staff was extremely polite and professional Hotel amenities: the bar was nice but I did not spend much time at the hotel Hotel location: very convenient--a block to DuPont Circle, which has a Metro station and many restaurants and places to shopGenuine Hotels.com guest review
"Our Favorite Place in DC"
This was our 3rd time at the Fairfax and it just keeps getting better. The staff is friendly and super accommodating. The hotel itself is lovely with really spacious, comfortable rooms, and the location is absolutely perfect. Just a few steps from tons of shops, restaurants and the Metro, what more could anyone want?Genuine Hotels.com guest review
"Great place to stay"
The location was close to everything (you are never far from anything in DC). The room was spacious and clean. The hotel staff was friendly and helpful. Parking is expensive, but it always is in DC. The car was always brought around quickly upon request.Genuine Hotels.com guest review
It was wonderful neighborhood greatGenuine Hotels.com guest review
Loved itGenuine Hotels.com guest review
"Beautiful hotel, great service"
Stayed here for one night for business and it was great - highly recommended for business or leisure travel.Genuine Hotels.com guest review
Clean, quiet, beautiful. Stay here!Genuine Hotels.com guest review
This is a nice hotel in a great neighborhood. Lots of restaurants within walking distance on P street and Conneticut, Starbucks on corner, easy access to the red line metro at Dupoint Circle and the free shuttle to Georgetown.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection From Starbucks to the FreshFarm Market, Dupont Circle has a huge selection of outstanding places to dine, shop, and browse. We look forward to hearing from you when your travel plans bring you to Washington, DC again, as it would be our pleasure to welcome you back to The Fairfax at Embassy Row.
I enjoyed my stay. The room was a classic but clean and updated where it counted.Genuine Hotels.com guest review
"Every nice hotel in an upscale neighborhood."
This hotel was very, very nice. We felt very safe in the neighborhood so we walked to several restaurants and stores. The staff were all very helpful and the conceigre arranged for a last minute restaurant reservation. The hotel is about 2-3 miles from the major attractions, however, the tour bus we purchased picked us up at the hotel and returned us […] there as well. I would stay there again in the future Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for taking the time to share your positive comments with us. We’re thrilled to hear that the convenient location of The Fairfax at Embassy Row added such value to your stay and we know that other guests will appreciate the helpful information you shared. It would be a pleasure to welcome you back and we hope it’s soon!
"Great Location, Great Staff"
We took the early train in from Norfolk, VA. The hotel was about 4 stops from Union Station on the Red Line. We arrived at the hotel at 11:00 and John, was very kind, and checked us in early. The hotel is in a fantastic location, just a block or so from Dupont Circle and it's convenient to the Metro stop as well. The room was spacious and clean and […] the staff there was very friendly. The breakfast buffet was pricy for the limited variety of items but hotel buffets tend to be pricey anyway. Overall great stay! Read moreGenuine Hotels.com guest review
Lovely part of town. Walking distance to Georgetown. Excellent staff. 4star hotel all the way. Very comfortable beds and sheets. No self parking. $45 valet parking charge is only option if you drive to hotel.Genuine Hotels.com guest review
Hotel was fine except we could not get into our room until after 5 PM. They first sent us to a room that had not been cleaned! It was very inconvenient.Genuine Hotels.com guest review
"Great hotel - Exactly what we wanted!"
Fabulous. Prefer smaller scaleboutique hotels like this. Staff incredibly friendl and 'numerous'. Housekeeping great. Beds are great. Nice exercise facility. Corridors spacious and decor classic. One block off DuPont Circle. Nice stroll anywhere - even walked to Georgetown from here. easy walk to Metro. great cafe's all around us.Genuine Hotels.com guest review
"Clean Classy Place with a Great Staff"
This Hotel had great friendly service. Be warned, not all rooms have Bathtubs, etc. When I requested one with a bathtub at the front desk, they happily obliged. Great room that was very clean. Surrounding Dupont Cirlce area great with little cafes, bistros and even kid friendly Chipotle and Subway. One Starbucks is right next to the hotel and another […] is a 5 minute walk. Not close to DC tourist sites, but cabs are waiting in the morning outside hotel, usually about an $18 ride o the Mall or Smithsonian. Quiet with very personal servce. Would 100% stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel with friendly staff"
The hotel was in a great location close to Dupont Circle and staying on Embassy Row was great. Really enjoyed walking around to see all of the different embassies. The hotel staff couldn't have been nicer and the gentleman working in the evening even gave us recommendations when we checked in of good places to go to grab a late night beer. The cleaning […] staff did an excellent job and the room was spotless. Only complaint was that there were some small holes in the sheets and the room doors closed very loudly so we could hear our neighbors coming and going. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for choosing to stay at The Fairfax at Embassy Row during your visit to our Nation’s Capital. We appreciate the kind compliments and words that you’ve shared, but regret that you experienced some noise disruption to your stay. We also will have our Housekeeping team make a close inspection of our bedding to ensure that future problems are not encountered by any of our guests. Thank you for sharing your concerns with us. It would be a privilege to welcome you back and we thank you for your review.
"Close to Embassies and Nightlife"
The hotel was nice, the service was not. Walking into the Fairfax, I expected the hospitality to match the decor: Elegant and cozy, in a "grandma's parlor" way. Unfortunately, only one doorman (of the four we saw during our stay) greeted us and seemed to care about the hotel's guests; and the people at the front desk were far more focused on the screens […] in front of them than on the people. I didn't expect them to treat us like royalty; but I've stayed at other Starwood hotels, and they've all had excellent service, with warm welcomes for their guests. When you travel a lot and stay at comparable hotels -- clean and comfortable beds, private bathrooms, decent toiletries, in-room coffee maker -- the little things, like human kindness, matter. A lot. This is the first Starwood hotel that I would *NOT* recommend to a friend. There are so many other great options in the DC area! Read moreGenuine Hotels.com guest review
"Good hotel, okay location"
The hotel was decent. Nothing stood out particularly well. The location seems to be near the smithsonian but isn't really that close by. Thankfully, there's the subway just 2 blocks away. Only issue is it's irregularity in arrivals. Good food near the subway as well.Genuine Hotels.com guest review
"Not luxury by any standard"
I had high hopes for this hotel but was thoroughly disappointed. I booked a Deluxe room and it was tiny with not even an armchair to sit on. It look very much like the base grade room (superior) but I was assured I was given the right room. Hmm? The room hadn't been dusted properly, no bath mat and the fridge was unusable as it had the most foul smell […] like something has rotted in there - I am complained about this but no action was taken which sums up the hotel's general attitude. Ordered the Washington Post got the WSJ. No gluten free options in the restaurant for breakfast. Very disappointing indeed. Read moreGenuine Hotels.com guest review
Disappointed that there was still a charge for in-room internet service.Genuine Hotels.com guest review
"Very nice hotel. Our first stay in Geirgetowne"
Very nice room. Clean comfortable. Had trouble with the shower temp and pillows weren't what we are used to. Otherwise greatGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We are delighted to learn that your first stay in the area and at The Fairfax at Embassy Row was so enjoyable and we thank you for the great review! Please don’t hesitate during any future stays to reach out to our dedicated staff with any concerns; it would be their pleasure to assist in any way. We look forward to welcoming you back very soon!
"Overall wonderful hotel except extra chg for WIFI."
Stayed for 3 nights....easy to get to from Metro. Hate having to pay for WIFI after forking out a lot for the hotel already. Restaurants and coffee shops have free WIFI...hotels should as well.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection With the Metro located less than 2 blocks away, our guests can have the ultimate experience of exploring Washington, DC with the utmost convenience. We’re pleased to hear that your stay was comfortable and convenient. In all public areas of our hotel, our guests are welcome to utilize complimentary WiFi and enjoy our recently upgraded connectivity capabilities. On your next visit to the area, we hope The Fairfax at Embassy Row will be your choice of accommodations. Thank you for your review.
CHARMING ROOMS, COMFORTABLE BEDS...THE PILLOWS WERE AWESOME. THE STAFF WAS VERY HELPFUL AND FRIENDLY. THE HOTEL HAS BEEN WELL MAINTAINED, AND EVERYTHING WAS VERY CLEAN. IT IS LOCATED ONLY 2 BLOCKS FROM THE METRO, BUT THE STREET WAS NOT BUSY.... FOR THE PRICE THIS WAS A GREAT DEAL!!!Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re thrilled to hear that your recent stay at The Fairfax at Embassy Row was enjoyable. It is always our goal to create a pleasant and comfortable stay for all of our guests and it seems we met that goal with you. We’re looking forward to having you stay with us again soon and we thank you for your review.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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