The beds were extremely uncomfortable. The bedskirt had browinsh stains. Typically, long lines at check in. Hotel staff were pleasant and responsive.Genuine Hotels.com guest review
"Great location. Very nice staff!"
Perfect location. Nice staff. We has a large corner room. So nice to have a sofa. Right across the street from the Indian Embassy. Greeted the statue of Gandhi every morning. Terrific French bistro around the corner for breakfast. Great hotel. We will return!Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It’s wonderful to hear that your recent stay at The Fairfax at Embassy Row was memorable, and that our central location added such value to your stay. We’re excited to hear that you will return and stay with us in the future and we thank you for your kind review.
Very comfortable hotel with an old world feel to it, excellent service and amenities.Genuine Hotels.com guest review
"Elegant hotel, nicely appointed, old world"
Everything was great. Was only there a day but staff was helpful, everything was nicely appointed, has that old world boutique charm with some history. Cant g cozier or more comfortable, all set in beautiful area of DC convenient (2 blocks) to metro. Just a great setting.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so glad to hear that your recent stay at The Fairfax at Embassy Row was enjoyable, and that you appreciated the historic elegance that welcomes each and every guest. It would be our pleasure to have you as a guest each and every time you are in Washington, DC and we thank you for your kind review.
The thermostat in our room was broken. The heat was either on full blast or off. We had to open the window and turn off the heat as air conditioning was not an option.Genuine Hotels.com guest review
"excellent near art, restaurants, everything"
First class hotel with very helpful staff. Near Phillips Gallery, restaurants, and much to do in Dupont Circle area. Access to all parts of DC. Highly recommended.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection The central location of The Fairfax at Embassy Row gives our guests an exceptional ability to access some of the most interesting areas of Washington, DC with ease. We’re so pleased that your stay was exciting and fun and we look forward to welcoming you back very soon! Thank you for your review.
"Great place to stay!"
Not only is the hotel (lobby, bar, rooms, outdoor space) beautiful; the hotel staff went above and beyond to make our stay wonderful. They are all so friendly and kind. Very recommended place to stay!Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re thrilled to hear that your recent stay at The Fairfax at Embassy row was enjoyable, and even happier to hear that our staff fully impressed you while you were our guest. It would be a pleasure to welcome you back in the near future and we thank you for your kind review.
"Awesome Great Discovery"
While I've usually stayed at other great hotels in DC, I was very pleasantly surprised with the Fairfax Hotel. It's in a great location in Dupon Circle and the room was fabulous. Staff is courteous and friendly and they made me feel quite at home. I was there on a business trip and I think it will now become my hotel of choice, really!Genuine Hotels.com guest review
"Not up to par with the "Luxury Collection" brand"
This property is definitely NOT up to par with the Starwood "Luxury Collection" brand. After being moved from a room facing an air shaft and with the noise from the HVAC system rattling the windows, I was moved to another (larger) room facing Massachusetts but which was absolutely freezing due to the wind coming in through the ancient, uninsulated windows. […] Even with the heat set to 75 and bathrobes on the bed, it was still freezing. While waiting for a taxi the next morning, a guest and I were talking and she mentioned she had to take all of her towels and put them around the windows to try and reduce the wind. Unacceptable. Never again unless they completely renovate. Read moreGenuine Hotels.com guest review
"Heart of Dupont Circle - Embassy Row Area"
The hotel is close to the Metro which is a 10-minute ride to the White House and Museums (on a pretty day it is a 45 minute walk). You can also access the plays at the Kennedy Center from the Metro (then Shuttle). This hotel is immaculate, personnel are very attentive and helpful, and the area offers a beautiful stroll past historic mansions that are […] now embassies. You will enjoy the comfort and quiet of the rooms. Read moreGenuine Hotels.com guest review
"Embassy Row - The Heart of Dupont Circle Area"
This boutique hotel offers large elegantly appointment rooms with stately furnishings. The doormen are amazing -- standing in the snow and rain to provide white glove service when you arrive. They also know the area well and offer wonderful tourism advice on navigating the Metro, local shoppes, and the adjacent embassy mansions. We found the front desk […] service to be both warm and efficient. Our only disappointment was the bar/lounge food. We arrived late which made it the only choice for dinner and ordered an entree with drinks. The vegetables were wonderful, perfectly accented with spices; however, the fish was still frozen in the middle. The Bartender begrudgingly took it back to reheat and returned with a still raw but warmer fish (this was not sushi) -- we gave up and just eat the vegetables. The dessert was also stale but following an exhausting day of plane transfer and freezing weather, we just didn't care anymore. The meal was pricey, so needless to say, all subsequent meals were enjoyed elsewhere. There are lots of great local restaurants within a 2-3 block walk around Connecticut and Dupont Circle. Except for the bar food -- this elegance of this hotel makes it well worth the price. Read moreGenuine Hotels.com guest review
The hotel is located minutes from the metro and Dupont circle. The neighborhood seemed safe and good restaurants and bars were close. Rooms were a bit small but clean, and the staff was very friendly and helpful.Genuine Hotels.com guest review
"Classy & Historical Hotel with Great Staff!"
This was the second time we have stayed at the Fairfax. & both visits were wonderful. The staff takes such pride in what they do & are very helpful recommending restaurants & places to visit. Seemed like we went back in time- the service and manner in which we were treated was amazing! Our room was beautifully decorated & quiet....truly a home away […] from home. We will be back! Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We love hearing when one of our guests appreciates the historic ambiance of our hotel and knowing that we created two memorable trips to DC for you makes us very happy. Thank you for your kind acknowledgement of our staff and we look forward to having you stay with us again soon at The Fairfax at Embassy Row!
Attentive and professional staff, conveniently located near dupont circle - highly recommended hotel.Genuine Hotels.com guest review
"Beautiful, elegant hotel"
This hotel is charming. The staff is friendly and helpful. It's in a great location. My family and I only stayed a short time, but when we return to Washington, we will definitely stay there again.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It’s wonderful to hear that your stay at The Fairfax at Embassy Row has inspired you to return in the future. Our staff works hard to provide our guests with the most memorable of experiences and we thank you for sharing your appreciation of their services. We look forward to seeing you soon!
"A great hotel and friendly staff"
We had a great stay at this hotel. Room looked like the pictures, with a nice headboard. Clean and comfy, very quiet. The staff was very helpful and friendly. The only reason I put a 4 for cleanliness is because we did not have a bin in the bathroom, and although the bathtub joints looked brand new (which was a nice touch!), the joints at the bottom […] of the tub were yellow and peeling. Not so pretty. Despite the subway not running the few stations to and from the hotel, we got around very nicely, either by cab (pretty cheap rides compared to NYC since the traffic is not as bad) and even walking (btw the subway trips are so horrendous, with the impossible-to-figure-out rates and crime-friendly darkness, that you really want to use buses, taxis and walk in DC). A big plus about this neighborhood is that you are decent walking distance from Georgetown, a nice little shopping area (the only one in DC, really!!). Read moreGenuine Hotels.com guest review
"A little below average for a luxury hote"
Bar needed to be upgraded in a big way. Rooms decent, nice beds, but bathrooms need a little upgrading. No in-room refreshments in fridge or cabinet.Genuine Hotels.com guest review
"We don't really care"
Disappointed. again. Having stayed her before several times, i was assured they would make my next stay a good experience. Check in was fine the first day. The second day I returned after meetings and couldn't get on line and was told i wasn't registered even though i had been in my room several hours. They had to get my Hotels.com email to confirm […] I was there for 2 nights (and tried to charge me a lot more for the second night but fortunately i had the email. Stayed 2 more nights because of weather and returned after a long day and the room had never been cleaned. The entire staff seems tone deaf from the doormen who occasional open the door, to the bar staff who have to be waived down, to the manager who seemed to be putting up with me. Disappointing to say the least. Read moreGenuine Hotels.com guest review
"Excellent Stay, Immaculate Hotel"
my fiance and I needed a weekend getaway. We decided on your hotel and I must say it was the best vacation getaway we have ever had. Every aspect of our stay was top notch and we will not hesitate to stay there again. Thank YouGenuine Expedia guest review
"Great Hotel!!! I would stay again!"
I thoroughly enjoyed my stay at The Fairfax. The hotel staff was extremely friendly and helpful. When I arrived Friday morning, I needed to work from the hotel room for a while. The lady at the front desk allowed me to call ahead and check in early. She upgraded my room so I had a seating area to work, and she comped my internet. I was very impressed. […] The hotel is older and very traditional. I really enjoyed the decor. It was very quiet at night even though it was right off Dupont Circle. The hotel is in a great location between Georgetown and the monuments. My only small complaint is that the shower had very low water pressure and did not heat well. Other than that, it was great. They also put out fresh baked cookies each afternoon which is a nice treat after walking all over the freezing city! Read moreGenuine Hotels.com guest review
"Perfect location in DuPont Circle !"
We are regularly guests at the Fairfax Embassy Row and find it to be perfect accommodations. Great locations and the best service of any hotel in town.Genuine Expedia guest review
"Great hotel in a great location, but pricey"
I have stayed here multiple times. I love the hotel and the rooms, but while the rooms are often on sale, this is made up for by nickel and diming you elsewhere. Parking is $48 per night for guests (including tax which they are not upfront about). And wireless internet also costs a significant amount. The lounge is great, but again very expensive. When […] asked about the costs, the staff shrug and blame it on the "district of columbia." I will definitely stay here again, but only when the room prices are discounted enough to make up for the extra costs. These days it is very rare to stay in a hotel that does not offer its guests complimentary wireless internet and $50/night for parking is just absurd, even in DC. Read moreGenuine Expedia guest review
"Close to the things we wanted to do"
It was great. We had a wonderful weekend touring around the area and the hotel was the icing on the cake. Thanks!Genuine Hotels.com guest review
Great hotel! No parking except for super expensive valet.Genuine Hotels.com guest review
"Favorite hotel in D.C."
Beautiful, quaint D.C. hotel with incredible service.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you so much for your kind comments regarding your stay at The Fairfax at Embassy Row; knowing that we’re your favorite place to stay makes us very happy. We look forward to having you as a guest again soon.
I was visiting a friend and I elected a last minute trip to DC- this hotel was an exceptional deal. Great location, extremely friendly staff, clean and wonderful hotel. I would definitely stay here againGenuine Hotels.com guest review
"close to Metro and good resaurants"
This was our 2nd stay at this lovely hotel built in 1922. Rooms are a comfortable size, and more reminiscent of a B & B than a standard hotel room. Hotel's restaurant serves mediocre food, but there are many great restaurants within easy walking distance. My only complaint is they charge for wi-fi service.Genuine Hotels.com guest review
Wonderful. Front desk and all we were in contact with were very helpful.Genuine Hotels.com guest review
"Pleasant older hotel, excellently located"
Very nice older hotel, generally well kept up. Very knowledgeable and helpful concierge. Only 3 minutes from the Dupont Circle metro stop (Red line), with some nice restaurants in the neighborhood. The room was nicely appointed, although, it was difficult for the heating to keep the room adequately warm during the cold weather. Overall, a lovely place […] to stay in DC Read moreGenuine Hotels.com guest review
"LOVELY HOTEL AND STAFF"
This is a wonderful hotel in a great area of DC - near Dupont Circle, shopping, restaurants, metro and more. Has the feel of a Washingtonian hotel - all you would expect. Great breakfast at The Capital Room downstairs. My only disappointment was that the mini-bar was totally empty. I'm sure it would have been filled if asked, but it was surprising given […] the attention to detail displayed in all other facets of our stay. Read moreGenuine Hotels.com guest review
"A Reasonable Option in a District of Hotels"
The Fairfax is a newly renovated older hotel a block from the Dupont Circle Metro station. It's in a great area, which offers many good hotel choices. The Fairfax is competitive, but not outstanding. Standard rooms at the Fairfax are comfortable, modest sized and lacking in the electrical outlets a modern business traveler expects. Front-desk service […] is friendly but slow. In-hotel food and drink are adequate but no better. Not a bad choice, but, depending on availability, you may be able to find better options in the neighborhood. Read moreGenuine Hotels.com guest review
"Beautiful hotel in the heart of Washington ."
Our room was spacious , clean , and luxurious !!! We had a wonderful stay , didn't want it to end . Staff was great as well .Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so happy to hear that your stay at The Fairfax at Embassy Row was exceptional. We sincerely appreciate your kind compliments for our staff and property and we look forward to having you as guests in the near future. Thank you.
Great experience. Check in and out was easy even though they were accomodating a wedding party. Will go back again!Genuine Hotels.com guest review
Great hotel, beautiful room, nice staff, perfect location near the metro red line.Genuine Hotels.com guest review
"Sleep like royalty"
Loved it.Genuine Hotels.com guest review
"Beautiful hotel near Dupont Circle"
This was my second stay at the Fairfax. It is a lovely hotel with nice staff. The rooms are clean and the hotel is very well kept. The valet parking is rather expensive ($40+) per day and the morning breakfast buffet is expensive as well. My one real surprise was, that as I left, I asked for a cup of coffee to go and a water bottle as I did not have […] time for breakfast. I was charged $2.00 for the coffee and charged for the water bottle as well. Most hotels that I frequent (5 star or not) offer a "to go" coffee service in the mornings. This was a little disheartening, but all in all a nice stay. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re very happy to hear that your recent stay at The Fairfax at Embassy Row was enjoyable. We certainly know that the cost of staying in Washington, DC can be a bit more costly than other areas across the country and we thank you for your understanding. It’s not something that we like to hear - that you left our hotel a bit disappointed, and we hope that for any future stays we can regain your trust in our hotel. Thank you for your comments.
"Perfect location, less-than-perfect "luxury" hotel"
This hotel was nice, but it was a little tired and we definitely didn't really feel like we were staying at a luxury hotel. Staff were pleasant, but they didn't do the little extras that make you fee like you're being spoiled (evening turn-down service, happy hour, etc.). We moved from our first room because the furniture upholstery and rugs were really […] dirty, and the maid had clearly not finished cleaning the room before we arrived (a towel was hanging on a hanger behind the bathroom door, one of the room robes was missing, etc.) So, we moved to another room and the carpet and furniture upholstery could definitely use some updating in that room, too. Plus the bathtub drain was very slow, so showers were done standing several inches of water. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection The central location of The Fairfax at Embassy Row allows our guests to fully enjoy the exciting attractions that make up the Dupont Circle area. We’re pleased that it added such value to your stay and that you enjoyed the service levels of our dedicated staff. We do apologize for any inconveniences you experienced and will have our Maintenance Engineers look into any problems with the tub in your room. Thank you for sharing your experience with us and please come and stay with us soon.
Great hotel, friendly staff, very good location. Will stay there again.Genuine Hotels.com guest review
I had the misfortune to suffer severe back pain during my stay, which left me pretty much immobilised...so I spent two full days enjoying the hotel bed (very comfy)! Staff were very helpful when I called reception and asked for a doctor to be contacted. I'd particularly like to mention Quatina, who called the room a couple of times to check on my condition. […] Her caring attitude made all the difference in the difficult circumstances. Thanks Quatina! Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It was absolutely our pleasure to provide you with any assistance that would make your stay a bit more comfortable and we hope that you are on the mend. Our staff strives to provide the utmost in care and when our guests need a little extra help, it is never a problem. Thank you for your kind acknowledgement of their efforts and for specifically mentioning one staff member that went above and beyond. We hope to welcome you back to The Fairfax at Embassy Row very soon and we thank you for your review.
"hotel in center on DC with expensive car parking."
Hotel is warm and inviting, nice staff and great bar that do move meals. My only disappointment was the car parking, $48 per day.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We are happy to hear that you felt comfortable and welcome at The Fairfax at Embassy Row and enjoyed a delicious meal at the Fairfax Grille and Lounge. We’d love to have you stay with us again in the future and we appreciate your feedback.
"Wasn't what I hoped for"
Hotels.com had rearranged for us to stay in this hotel due to the fact our original hotel was under construction. I had high expectations after the pictures and reviews listed. We did have free valet which was nice because otherwise, it's $40 a night! So the bad... Upon entering our room, there was still urine in the toilet left. There was a nasty stain […] on the carpet. Two of the four nights, we got sheets with holes in them. There was never a "pillow top menu". Our tv had awful picture and had the "snow" on the screen. Customer service was good. We just had higher expectations and they were let down. Hotel wasn't worth the price in my opinion. The room was pretty small. The water for the shower takes forever to heat up! Oh and no free wifi. Read moreGenuine Hotels.com guest review
"Nice location, but.."
This is the kind of hotel where you pay for the privilege of paying more money. Parking is 40$ per day and Internet is 14$. But that Internet price is per device, so if you make the mistake of buying it using your phone, you'll have to get back on and buy internet service again with your laptop. Good location so I would suggest parking your car elsewhere […] and just using public transit and walking. Read moreGenuine Hotels.com guest review
"Very affordable for NW DC"
I was very happy with my stay, the price was very affordable for a hotel of this quality. It is an old building that they revamped and it has a lot of character. Room was clean and bathroom was fine. I would stay again. Hotel staff was very friendly and the room service we ordered was delicious.Genuine Hotels.com guest review
"Nice hotel, good location"
Very nicely appointed, friendly service. Location is great, though parking is a pain unless you valet, which is pricey. Room was nice, though a little on the small side (2 doubles) with excellent bathroom.Genuine Hotels.com guest review
"Very nice and pretty hotel"
Easy access and very close to fine dinning. Staff is very friendly.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for letting us know how much you enjoyed your recent stay at The Fairfax at Embassy Row. Our convenient location is a perfect base for exploring the Dupont Circle area and we’re pleased your family had just that opportunity. Please come and stay with us again soon!
"Will Stay Again"
one of the best hotels we have stayed at. very clean and wonderful staff. Right off DuPont Circle -> nicest part of DC to stay in.Genuine Hotels.com guest review
"great hotel great location"
I would highly recommend this hotel got a great rate very nice hotel in an excellent location on Embassy Row right across from large bronze statue of Gandhi in front of the Indian Reservation and surrounded by many beautiful others also one block walk to a cool Starbucks and 5 to 10 minute drive from Georgetown 10-15 minutes to monumentsGenuine Hotels.com guest review
"Classy, comfortable hotel with the best location."
I have nothing but praise for the way this lovely old hotel has held up and is staffed by caring people. My room wasn't huge, but it had a very comfortable king size bed and great linens and towels. I didn't use the TV or the wi-fi, so I can't comment on those. But I did have breakfast at the hotel twice and can comment on how good it was. I would definitely […] book this hotel again! Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so glad to see that our attentive staff at The Fairfax at Embassy Row and the special touches throughout our guestrooms made your stay exceptional. Starting your day off with a delicious breakfast is always a good idea and we’re happy that The Capitol Room was able to provide you with that. We’re already looking forward to having you as a guest again and we thank you for your kind review.
"Very good hotel"
The Fairfax on Embassy Row was a great choice. I've stayed there before so was not surprised at the quality of the room and service. It's in a very good location, about 20 minutes walk from restaurants in Georgetown and in a relatively quiet neighborhood of interesting architecture, good coffee shops, and a block and one- half from the Metro station. […] The staff were friendly and welcoming. We parked using the valet service and found that also quick and convenient. Read moreGenuine Hotels.com guest review
Wrote a long description prior to this but apparently it never saved due to a server error. Long story short, best hotel stay I've ever had. The service from the staff is second to none. Perfect overall experience for my girlfriend (now fiance) and I.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We see that both of your reviews did post, so we’ll comment more on your initial post. Thank you for making sure that your experience at The Fairfax at Embassy Row was shared and for your kind compliments!
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