Outstanding hotel but the wifi is too expensive for a family of four.Genuine Hotels.com guest review
"Excellent choice !!"
These people and this hotel are top notch, we were very impressed with the condition, quietness, and the friendliness of the staff. Only the coffee maker in the room was a weak selection. We would stay here again with no hesitationGenuine Hotels.com guest review
Clean, great service, nice and classyGenuine Hotels.com guest review
Great place to stay. Hotels.com forgot to mention the 40.00 valet parking. Or try self parking on one of the side streets. -Good luck with that.Genuine Hotels.com guest review
"Near dupont circle"
Excellent stay - from staff, to hotel room and surrounding area. Will be back here again.Genuine Hotels.com guest review
Everything was perfect during our stay.Genuine Hotels.com guest review
"Great Hotel...Great Location...awesome value"
I had a fantastic experience at The Fairfax at Embassy Row . Exceptionally friendly staff, well appointed rooms. My one disappointment was the pillows, which were rock hard. I found out after the fact that this hotel actually has a "pillow bar" and allows guests to change their pillowsGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We are delighted to hear that your stay at The Fairfax at Embassy Row was memorable and now that you know about our pillow menu, your next stay can be even better when you relax in our Signature beds. Thank you for your amazing review; come back and visit us soon!
"Remarkable hotel, friendly Excellent service"
The only issue was the internet was horrible in the room, worked in the hall and everywhere else.There was no questions asked they apologized and removed the internet charge immediately and profusely apologized. The hotel was as nice if not nicer than the pictures, but the staff makes it all.Genuine Hotels.com guest review
"Very Good Value"
Staff is excellent as is the hotel location. The room is comfortable and clean and fairly quiet. - no outside noise.Genuine Hotels.com guest review
Location, staff and room are all extremely goodGenuine Hotels.com guest review
"Good family time"
The downstairs lounge to sit comfortably with no pressure to order anything was above wonderful! Leather chairs fireplace couches all great. As a visiting place nothing compares! Then we discovered we could order meals too. We did it twice. Guillome was our outstanding waiter who makes everything fun.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so pleased to learn that your recent stay at The Fairfax at Embassy Row was exceptional. It’s always our goal to provide our guests with the utmost in customer service and care and it seems we met that goal with you. Thank you for taking the time to post such a lovely review and we look forward to welcoming you back for another enjoyable stay very soon!
"Not opulent, but luxurious"
Front desk staff were courteous. Deluxe room was very spacious. Very clean although my lampshade was a bit dirty. The hotel is in a prime location surrounded by embassies (India, Morocco, and Indonesia were all in view through the window) and it is one block away from the Dupont Circle Metro station (Red Line). This is a lovely hotel and I'd love to […] stay in it again! Read moreGenuine Hotels.com guest review
Our room was lovely and the hotel was right next door to a wedding we were going to but we were able to take the train and walk to it and there were lots of things close by. Only complaint was runny oatmeal for breakfastGenuine Hotels.com guest review
Beautiful, well maintained and elegant. Service at breakfast was a bit uneven. Don't bring a car - parking is very expensive; as is the wifi. Great if you want a romantic weekend or you travel on OPM.Genuine Hotels.com guest review
"Oasis!! Free Parking, Great Staff, Heavenly Bed!"
The hotel staff, Peter, and the rest of the front desk staff, and door men were fantastic when I arrived on Friday evening.The room was perfect, quiet and comfortable!Genuine Hotels.com guest review
"Very nice hotel and excellent access to Dupont Cir"
Great neighborhood and access to the Metro and to the Dupont Circle area. If you are willing to walk just a bit nice access to the Woodley Park area and the zoo.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for taking the time to let us know how your recent stay at The Fairfax at Embassy Row was. Our convenient location makes it easy for our guests to explore the Washington, DC area and make the most out of their stays. We do regret that your dining experience did not meet your expectations and we will be sure to share your comments with our restaurant staff. It would be our pleasure to welcome you as a guest at our hotel in the near future and we thank you for your review.
"The Fabulous Fairfax"
My husband and I visited this establishment in November 2013. The plan was to celebrate our eldest son's birthday (26). He lives in Foggy Bottom. We had a great time sight seeing but the hardest part was getting out leaving the hotel. The bed was excellent. The service great. We will be returning.Genuine Hotels.com guest review
"Classic hotel - poor plumbing and no hot water"
The staff was great on check-in and check-out, but the phones were hard to use and difficult to reach the reception desk for a major problem - lack of hot water to take a shower at 11pm - it was back on in the morning, but having to go to sleep grungy is not what one expects from a luxury hotel!Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re very happy to read that you found an appreciation for the classic and traditional style that is so prevalent throughout our hotel. We truly value the feedback we receive from our guests, as it gives us the opportunity to improve for future guests. It is great to hear that you were able to enjoy our comfortable accommodations, but we regret that not everything was perfect. We will certainly have our Maintenance Engineers look into what may have been the problem with the water and we thank you for bringing it to our attention. We look forward to having you stay with us again at The Fairfax at Embassy Row and we thank you for your review.
"Will stay here again"
I will definitely stay at this hotel again. Location is 1 block from the metro station. Super nice hotel!Genuine Hotels.com guest review
great stayed there before and always good everyone friendly tooGenuine Hotels.com guest review
I would stay there again, however, the room picture on your website did not really represent the room we got. It was much smaller.Genuine Hotels.com guest review
"Night getaway in DC"
Although the room was not available when we checked in, the staff was very courteous to us. The room was beautiful and the bed was very comfortable.Genuine Hotels.com guest review
"Old World Charm & Luxury"
My third stay at this hotel and it continues to be my favorite spot in Washington, DC. Just far enough from the hubbub of DuPont Circle but within walking distance of a wide variety of restaurants and shops. Best if you arrive without an automobile.Genuine Hotels.com guest review
Very comfortable place to stay, nice room amenities, friendly staffGenuine Hotels.com guest review
"Very good hotel- convenient location."
Enjoyed it very much- will return for certain.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We are delighted to learn that your stay at The Fairfax at Embassy Row was so enjoyable. It was our pleasure to accommodate you and we’re pleased that you were able to explore the area with ease. We are definitely looking forward to your next stay with us and thank you for your review.
"Dupont Circle and Embassy Row was a great location"
We would stay there again. The location was convenient to the subway and restaurants. Everyone was really nice in this really lovely place.Genuine Hotels.com guest review
"Super-comfortable, helpful & generous staff"
The only problem with our stay was that it was too short! We were there for one night & were very happy in our comfortable & clean room. The gentleman who checked us in was extremely helpful -- went above & beyond in showing us things on a map he marked up for us. The atmosphere of the lobby was cozy & welcoming. It was great all 'round. Would definitely […] go back. Read moreGenuine Hotels.com guest review
"Quick stay, everything was well enough"
Great stay, great location, staff was quite friendly. Only issue was that we had paid for a roll away bed for a third person in our party. We were assured at check in that it was in the room. We had to call guest services and the front desk four times over the course of the day before they finally delivered it to us.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It is disconcerting to learn of the issues you encountered with your requests for a roll away bed. This is certainly not the norm for our hotel and will be sure to mention your comments to our staff in order to re-emphasize our commitment to customer service. We’re very happy that our dedicated staff and central location made the remainder of your stay enjoyable and we look forward to welcoming you back to The Fairfax at Embassy Row very soon.
"Nice, convenient hotel"
Hotel was convenient to shopping, restaurants, public transportation. Hotel staff were extremely informative, courteous, helpful. Room accommodations were as expected. Free wi-fi would have been an nice feature. Parking fees were higher than some other nearby hotels we have stayed at on other visits to DC.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We are delighted to learn that your stay at The Fairfax at Embassy row was so enjoyable and we thank you for your feedback and suggestions regarding the Wi-Fi and parking fees. It was our pleasure to accommodate you and we hope you had fun exploring Washington, DC. On your next visit to the area, we hope to be your choice of accommodations. Thank you for your review.
"DC hotel on Embassy Row"
Ridiculously overpriced hotel. Tiny rooms and baths. Our nearly $500 room looked out over the truck alley. We were awakened every morning by delivery and trash trucks. Also given the price, there was NOTHING complimentary ie. Internet. $15 per day! Seriously? I know DC is expensive but this was over the top for what it was billed to be online.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for taking the time to share your experience with us. While we’re very pleased to read that our staff provided you with personable service, we do regret that much of your stay did not meet your expectations. We strive to ensure that our guests receive the most outstanding stays, in keeping with our luxury collection standards and we do apologize that your stay did not reflect that. It would be our hope to have another opportunity to regain your trust in the future and we thank you for your review.
"a great place to stay"
This hotel has existed for many years, and has provided an ideally located and a comfortable place to stay for many visits to D.C. Its current renovation and staff are an improvement, and make a very good place to stay much better.Genuine Expedia guest review
"Perfect location to walk to Georgetown"
My biggest complaint with this hotel is that they did not have free wifi. I was traveling with a colleague from overseas so she did not have access to wifi in her room. We walked to a local Starbucks (who did have free wifi) but for a hotel of this level ~ one would expect a perk like this. I got a great "last minute" rate and the staff was very fr […] iendly. Read moreGenuine Hotels.com guest review
"Nice hotel in Du pont Circle area"
It is in a great neighborhood and the staff a very courteous.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We are so pleased that the centric location of The Fairfax at Embassy Row added value to your recent visit to Washington, DC, as well as the attentive service you received from our staff. It would be our pleasure to welcome you back and we thank you for your review.
The hotel staff was welcoming from check in and continue fantastic service throughout my stay. I ate dinner at the bar and received great service with a friendly feeling the entire time. Hotel staff was courteous and aware of their guests and trying to please/provide for them anything they needed. Highly recommend it.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Your kind words have absolutely made us smile and we are grateful to hear that your stay at The Fairfax at Embassy Row was memorable. Our staff strives to provide the most attentive service and it seems they achieved that goal with you. Thank you for sharing your appreciation of their efforts and we look forward to seeing you soon. Thank you for your review.
Great Hotel. Close to Metro. Easy walk to Georgetown.Genuine Hotels.com guest review
Got in on a late flight and left early in the morning, so my experience there was mostly sleeping. Unfortunately, something was wrong w/ the HVAC, creating a noise that kept waking me up. The hotel was great otherwise.Genuine Hotels.com guest review
This was our first time to stay at the Fairfax at Embassy Row. We were pleased with our accomendations. The room was spacious, the beds comfortable. The staff was helpful in helping us get to where we needed to be. The restaurant had delicious food. We had a great stay!!Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It’s always wonderful hearing that a guest was so inspired by their stay at The Fairfax at Embassy Row that they wanted to share it in a review. We’re thrilled that our location and dedicated staff provided you with a convenient and memorable stay. It would be our pleasure to welcome you back again and again and we thank you for your review.
"Superb hotel in great location"
The staff was amazing and our room was really comfortable. Very beautiful neighborhood within walking distance of Georgetown and George Washington University.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so glad to see that our attentive staff at The Fairfax at Embassy Row and our convenient location made your stay in Washington, DC exceptional. It was our pleasure to accommodate you and we look forward to welcoming you back for another exceptional stay very soon. Thank you for your review.
Beautiful old world hotel. Well appointed rooms spacious public areas, prompt and friendly room service. Located on "Embassy Row", a lovely old part of the City but not close to Metro.Genuine Hotels.com guest review
"Great location, small room"
Great location near Dupont Circle and right on Embassy Row, but the room we had was very small.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re pleased to hear that the convenient location of The Fairfax at Embassy Row worked out so well for you. It would be our pleasure to assist you during any future stays and provide you with accommodations that better suit your needs. Thank you for sharing your comments with us and we look forward to welcoming you back.
"Always a treat!"
Great hotel and location on Embassy Row within walking distance of Georgetown. Staff very professional and eager to please.Genuine Hotels.com guest review
"Big room. Very comfortable."
Close to DuPont Circle metro stop. Good for site seeing. About a mile from The White House.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for this great review. We’re so glad to hear your trip to Washington, DC was made even more enjoyable by your stay at The Fairfax at Embassy Row. You’ve mentioned two key elements regarding our hotel – our wonderful staff and our outstanding location – and we thank you for doing so. We hope you’ll return soon!
"Exceptional weekend Getaway"
We wanted a great area hotel to visit and experience the best of DC in a comfortable multicultural area. This was it. The concierge recommended a great italian restaurant and made the reservation for us. We changed quickly and arrived at the restaurant to a great table with an experienced wait staff professional who knew the menu by heart. He helped […] us choose delicious food and appetizers. His dessert recommendation exceeded our best expectations. Read moreGenuine Hotels.com guest review
"Good hotel but..."
The Fairfax Hotel is perfectly located on Embassy Row, just steps away from Dupont Circle and Connecticut Avenue where all the bars and lounges are. The room itself is pretty big and comfortable with a king size bed and impeccable bathroom. Everything was clean and well kept. My only criticism of the hotel was being charged for services that, at any […] other hotel, would have been free. Wifi in the hotel room is charged along with use of the business center. While wifi in the lobby is free, it is only free for one hour per day. I understand that the location of the hotel does allow for them to charge their clients for using such services because the typical client can be a foreign diplomat or lobbyist, etc but as someone who does not come from money or has their trip expensed, it became cumbersome and made it difficult to really enjoy Washington DC as well as I would have liked... Read moreGenuine Hotels.com guest review
"Great location with a very helpful staff members"
I really enjoyed my stay at this hotel. The hotel was located less than 2 miles from EVERYTHING. The front desk staff was very kind and helpful, offering great suggestions that made my stay even better.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for staying with us and for posting this very kind review. We’re excited to hear that you enjoyed the surrounding area of The Fairfax at Embassy Row and took the time to share your appreciation of our staff and their dedication. Thank you again for sharing with us and we look forward to welcoming you back soon!
"Nice hotel in a beautiful neighborhood"
We came to visit colleges in DC. Hotel is located in 15 min walk from GW university in a beautiful neighborhood. Even though we came at anout 12:30 pm, we were able to check in to our room. The room was on a smaller side, but had very comfortable beds. The staff was very friendly and helpful. The vallet parking cost us $47 a night, but since we were […] so close to the university and transportation, we were ok with it. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for this kind review and we’re so glad to hear that your trip to Washington, DC to explore colleges was a success. We’re happy that our attentive staff was able to accommodate you when you arrived and that you were able to fully relax while here. Please come and stay with us again soon at The Fairfax at Embassy Row.
It is good place for vacation. The hotel is good and people there are nice. There was one accident that a lady forgot to change our room. But she apologized when asked what happened.Genuine Hotels.com guest review
"Lovely accommodations centrally located"
What a great experience. The hotel was lovely The staff was very accommodating. Great locationGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for taking the time to share with us your appreciation for The Fairfax at Embassy Row and its staff. It was our pleasure to make your stay enjoyable and we thank you for mentioning our convenient location. We look forward to welcoming you back in the near future!
My stay was great. The only thing I would change is their pillows are awful. I will be bringing my own next time.Genuine Hotels.com guest review
"Nice hotel for a trip to DC"
I spent the week-end here. The room was not big but really comfy. And the location is perfect: Dupont Circle is a great neighborhood with plenty of restaurants, and 20-25 minutes walking to the Mall, museums and monuments.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection The area surrounding The Fairfax at Embassy Row is full of wonderful places to visit, from outstanding museums to fantastic architectural wonders and we’re so pleased you had an opportunity to explore while here. Thank you for your kind review and we look forward to greeting you again soon.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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