"Wonderful Hotel with Great Staff"
I was skeptical before arriving, because I got a great nightly rate online and I didn't think I could possibly get a truly great hotel for the price I paid. I was happy to learn upon arriving that the Fairfax really is what it seems like on its website. It's in a beautiful, historic building in an absolutely gorgeous party of town (Dupont Circle) (just […] one block from the nearest metro stop, Starbucks, and a slew of bars, restaurants and shops), and the staff went out of their way to make my mother and I comfortable. When I mentioned to the desk clerk that I'd heard of a Dominican restaurant a few metro stops away, he asked me the name of it, and he proceeded to look it up online and call to confirm they were still in business. It turned out they weren't, so he found a Cuban alternative and printed out the address and directions for me. That was above and beyond his call of duty, but it was a lovely gesture, and it is an example of the level of service this hotel provides. Our room was pretty small, but it was beautifully decorated, had a fantastically comfortable bed, was very clean, and had all the extras we needed to enjoy our stay. Without a doubt, I will stay here again next time I visit DC. I highly recommend it! Read moreGenuine Hotels.com guest review
"Fairly close to everything in DC"
Staff were very accommodating. Breakfast was great.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It’s great to hear that your recent stay at The Fairfax at Embassy Row was enjoyable. Thank you for your kind words for our staff and we hope to see you soon!
"Convenience hotel but....."
It was a nice hotel until you check in. The staff are friendly but the English needs some work. The room was comfortable. This is where the good things end. If you want coffee outside of the small amount you get in your room, that costs. To park your car there, that costs a good bit. WiFi, sure, it costs extra too. Breakfast, dinner, don't forget your […] wallet. These definitely cost. Convenience to the historical sites is excellent, but not worth the price. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Please accept our apologies that we did not create the experience you had come to expect of us. The pricing of our amenities is for the benefit of our guests, so those that do not use certain services do not incur a charge for them. We’re happy to learn that your accommodations were comfortable and we hope to have a chance in the future to fully impress you. Thank you for your review.
"location close to metro and dining"
very pleasant and attentive staffGenuine Hotels.com guest review
Perfect. Staff is amazing. Cant wait to return to D CGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It’s wonderful to hear that your stay at The Fairfax at Embassy Row and in our Nation’s Capital was outstanding. We look forward to welcoming you back very soon and thank you for your review.
"Nice Hotel close to everything"
The only thing I didn't like which was actually Expedia fault is we had to pay valet service which was expensive and you had no choice because their was no parking.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We appreciate the time you took to share your comments regarding your recent stay at The Fairfax at Embassy Row. While we’re very happy to read that our staff fully impressed you, we would like to clarify that our Valet Service pricing is comparable to, if not less than, other hotels that charge for the same service. We hope that the service you received matched the value, and we look forward to seeing you again in the future.
The Fairfax is a great hotel located near Du Pont Circle and within about a block of Du Pont Circle Metro station given quick and easy access to downtown DC, etc. The staff were very friendly and helpful and the room was very nice, but a bit on the small side. Overall I rate the hotel as excellent and would stay there again.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Dupont Circle certainly has a wide array of elegant dining options and shopping establishments, all within steps of the doors of The Fairfax at Embassy Row. Along with the Metro being less than 2 blocks away, guests of our hotel can have the ultimate experience of exploring Washington, DC with ease! We’re so glad you found your accommodations to your liking and we look forward to your next stay with us.
Great hotel, great location, nice staff, beautiful room (had a suite). Definitely recommend and will stay there again.Genuine Hotels.com guest review
"Friendly and helpful staff"
A delightful grand hotel. Staff smile and welcome you back as you come and go throughout the day. Always helpful. Close to DuPont Crl. Easy access to metro. A good value.Genuine Hotels.com guest review
Wonderful location, 2 minute walk to the Metro. Wonderful staff took care of us well.Genuine Hotels.com guest review
"Nice and Enjoyable Stay"
Was a nice experience, not the best of extra options, as even internet was extra per day and parking with valet was more per night. The room was very nice, the bathroom had just one sink, but it had everything you'd want. The nice thing about the hotel it is in a nice location, close to food and places. A short bike or taxi ride you're right at the […] Mall as well. I would recommend and likely stay at this hotel again. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for mentioning the convenient location of The Fairfax at Embassy Row and for letting us know how much you enjoyed your stay. We’re so pleased that you were able to easily explore the Washington, DC area while here and we look forward to welcoming you back in the near future for another great stay. Thank you for your review.
Excellent quality of room and serviceGenuine Hotels.com guest review
I thought the breakfast was too expensive so did not eat at the restaruant. The bathroom was small and crouded. Loved the cookies in the loby in the evening. Very courtious staff. No free wifi and thought the price of $12.50 per day was outragious.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We sincerely appreciate all your feedback, both the positive and those that might need our attention. Please know that our WiFi charges are in line, if not lower, than many other Washington, DC hotels that charge for the same service. Thank you for letting us know how much you enjoyed the service levels provided by our dedicated staff and we hope to be able to welcome you back to The Fairfax at Embassy Row in the near future.
"friendly staff, convenient location"
Although the room was on the small side, the Fairfax had a really friendly staff and a great location that really made my stay. The room itself was comfortable and clean and the blackout curtains were great - I had gotten in on a redeye and they were able to give me the room early at no charge so I drew the curtains and was able to sleep for 4 hours […] in pitch darkness while it was broad daylight outside. Would stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel and very friendly staff"
Very nice room and near to train station and very friendly staff and near to gerogtown street.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Convenience and comfort are so important when traveling and we’re thrilled that The Fairfax at Embassy Row provided you with both. It was our pleasure to welcome you as a guest at our hotel and we hope you will return soon. Thank you for your review.
Great hotel. The only problem is that the TV cable was loose and didn't work well.Genuine Hotels.com guest review
Dupoint Circle is beautiful, great little restaurants, beautiful buildings and the Fairfax fit right in. Only a short walk to the metro, making getting around the city so easy. The hotel was clean, large rooms, lots of amenities. Was very pleased!Genuine Hotels.com guest review
I absolutely loved this hotel. Everyone from Doormen, Concierge, Managers, Wait Staff were above and beyond nice. I will return to this hotel again and highly recommend it to all.Genuine Hotels.com guest review
"Close to the sights"
Would stay again, close to downtown DC. Short can ride away.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so pleased that the convenient location of The Fairfax at Embassy Row worked out so well for you, and we look forward to having you stay with us again soon. Thank you for your review.
The Fairfax at Embassy Row is an excellent choice for a quiet, restful getaway in the midst of busy DC.Genuine Hotels.com guest review
"Beautiful, comfortable,convenient hotel in DC"
Old world charm with modern updates. Friendly and helpful staff. Dining and shopping within easy walk near transportation.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for choosing The Fairfax at Embassy Row for your visit to Washington, DC. We’re thrilled that our location added convenience to your trip and we look forward to greeting you again in the future. Thank you for your kind review.
"Convenient, Clean and Friendly- WIFI stinks."
I stayed at the hotel for a convention and was pleased. The front desk staff was very friendly, concierge was helpful, luggage handlers and doormen were also very nice. Hotel was comfortable, common areas were clean and welcoming with nice couches etc., Room was spacious and comfortable as well. Not much of a view as I was staring at a brick wall, but […] it was quiet and all I really needed was a place to sleep, so… No bathtubs, but shower was nice. I'd probably give it a 5 in some areas if the Wifi wasn't so bad. Thirteen dollars for 24 hours of WIFI. Really? You pay almost Fifty a day for parking and the cost of the room and they haven't figured out a way to offer free Wifi for heaven's sakes. We live in a connected world people, get with it. Either way, I paid the thirteen dollars so I could get some work done and my cellular service was still superior. I called the front desk and they removed the charge. Business center was convenient- all be it- expensive as well seventy-nine cents for a black and white copy, PLUS seven bucks to simply initiate a 15 minute session in the business center. So, I guess my point is- this is a great hotel for people that are there to visit and don't need to do a ton of work out of their rooms. Read moreGenuine Hotels.com guest review
"Had some bumps but overall, good place to stay."
The hotel is very nice and the staff was great. Our toilet did not work the first night and after trying to fix it at 10 pm for about an hour, they moved us to a nicer room. It was unfortunate, but the hotel responded well and upgraded our room so it all worked out. Great location and convenient to pretty much everything.Genuine Hotels.com guest review
This is a really wonderful spot for a family vacation. Great location, wonderful staff and overall, just a perfect spot to explore the city. Suite 545 is terrific for a family. We would like to go back any time.Genuine Hotels.com guest review
"Excellent hotel in nice neighborhood"
The Fairfax Embassy Row is a grand older hotel that has maintained a high level of service and comfort. They even put out cookies in the lobby in the late afternoon so that guests can grab a snack as they go out to stroll in the neighborhood. Many of the grand old mansions along Mass Ave in this part or town are now embassies, clubs or offices, but […] all are well maintained. Good area for an afternoon or evening stroll. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re thrilled to hear that your recent stay at The Fairfax at Embassy Row fully impressed you. It is our highest priority to create a pleasant and comfortable stay for all of our guests and learning that even the little things, like a warm cookie, made your stay even better. Thank you for sharing your experience with us and we look forward to welcoming you back very soon.
The Staff Was All Very Friendly And Helpful. The Hotel Was Beautiful And Very Clean. My Room Was Very Clean Also However I Did Think My Room Was Pretty Small.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for letting us know about your stay at The Fairfax at Embassy Row. With a variety of room sizes throughout our hotel, our staff would be pleased to work with you on any future stays, to provide with accommodations that will better suit your needs. We hope to welcome you back soon and we thank you for your review.
"Close to metro station"
We really enjoyed staying here, the breakfast buffet was very good, loved the fresh fruit. I'm not so sure it was worth $24.00 a person, but was delicious. Our room did not have a great view but through Expedia we got it for $150 a night. I must say the staff went above board for us. I had food in the frig that I did not want to throw away. They kept […] it in their frig for me until we got back from sightseeing and until we picked our car up at 5 PM. That was also a plus for us! Thanks, Randy and Cindy Bonebrake-Smith Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It certainly does sound like your stay at The Fairfax at Embassy Row was enjoyable, and it makes us happy to know that our dedicated staff fully impressed you. We can’t wait to welcome you back for another great stay and we thank you for taking the time to share your story with us.
wonderful stay, only con was the extra charge for valet when we took our car out, other than that the staff was friendly and inviting.Genuine Hotels.com guest review
"Fairfax nice hotel"
This hotel was beautiful. Everything looked luxurious and so well put together. The staff was excellent and so friendly. The rooms are very clean and the bathrooms are spotless. The only problem I had was the parking. Very expensive 40$ for an overnight stay 28$ daily. So we found parking on the street but that was a problem also because parking was […] limited to time frames and restrictions. That was a nightmare. That's why I only gave 4* for location. But the surrounding neighborhood was spectacular. The parking situation needs work. Otherwise everything was wonderful. Read moreGenuine Hotels.com guest review
"Business trip mixed with a little pleasure."
Excellent room. Great staff great location. Expensive overnite parking. And wifi should be free at the price we pay for the roomGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for letting us know about your stay at The Fairfax at Embassy Row. We’re pleased to learn that you were able to have some down time during your business trip and enjoy the Washington, DC area. It would be our pleasure to welcome you back very soon.
"Very nice hotel in a nice, safe area - great staff"
Very nice hotel in a safe area. Close to DuPont Circle metro. Upscale neighborhood with lots of foreign embassies. Hotel is well maintained, and has accommodating staff. View from my room was crappy. Breakfast at this hotel was nice but very expensive – plenty of other options nearby, however. Only one chair in room. Comfy king bed. Marble bath was […] small. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for taking the time to share your feedback. It was a delight to welcome you to The Fairfax at Embassy row and we appreciate your kind words for our staff and the surrounding neighborhood. We hope that you will be able to join us again soon and we thank you for your review.
I enjoyed my stay at the Fairfax. The bar where we ate excelent.the hotel beautiful and confortable. Excelent situation. Thanks for every thing¡Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re pleased to hear that the convenient location of The Fairfax at Embassy Row made your stay in our Nation’s Capital so memorable. Our principle goal is to provide our guests with personalized service that gives them the most memorable of stays and it seems we met that goal with you. We appreciate your kind comments and would consider it a privilege to have you as a guest in the future. Thank you for your review.
"review for Fairfax hotel"
The hotel has a very nice location, clean, a few minutes away from the metro station. I dined once with my family in the hotel nice dining area . The female server asked us after the diner was paid to leave the restaurant claiming there were other guests who needed our table. The next day, at the check -out, the staff was very slow and did not say a […] usual " Thank you for staying with us " as expected from a 4 star hotel staff. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We are pleased to hear that our convenient location worked out so well for you during your stay however, it does disappoint us to hear that certain areas of your stay were not as pleasant. We will share your comments with our staff in order to re-emphasize our commitment to quality customer service and we thank you for letting us know about your concerns. It would be our hope to have you join us again soon.
I was disappointed that wireless was not available in the room. I appreciated so much the welcoming at the entry each time I returned as well as departed. The location of the hotel, amongst the embassies, gives it a very special ambience - a feeling of upscale but homey neighborhood. Its convenience to the subway and the urbane, lively energy of Dupont […] Circle, as well as its walking proximity to the great scenic sites make it a perfect home base. Read moreGenuine Hotels.com guest review
"Great location; staff that goes the extra nile"
I would definitely stay here again.Genuine Hotels.com guest review
Although I did like my stay and everyone was friendly at the hotel, the room needed a fresh coat of paint and the marks removed from the walls. The bathroom was INCREDIBLY small!Genuine Hotels.com guest review
"Friendly and helpful staff"
this hotel is just a block off DuPont Circle and the streets are a bit confusing leading away from the hotel. The staff took the time to walk me out the front door and point me in the right direction to reach the metro and other main connecting streets. I saw them do this with many guests over the four days that I stayed there. It really saved me time […] and headaches. Read moreGenuine Hotels.com guest review
"Needs Updating, Great Service/Staff"
This hotel was once a gem, to be sure, but its "old DC charm" is starting to fade. The front desk and bellboy staff members are incredible, but even their top-notch professionalism doesn't exactly make up for the shabby-ish guest rooms. The bathroom was nicely updated, but the toilet was so far against the wall that the TP holder would jut into your […] legs, making you turn... odd. The outlets in my room were incredibly old looking and the ones at the desk didn't work! The wifi is super expensive and was slow. The bath products were nice, as were the towels and sheets... those things go a long way for me. Overall, the Dupont location is what sold it for me, but I will likely not rebook here unless the prices are slashed...and I remember to bring an extension cord. Read moreGenuine Hotels.com guest review
"Elegant hotel in elegant neighborhood"
Despite being delayed for check-in by an hour after the advertised 3 pm time, we found this hotel to be an excellent property with generously sized rooms and excellent service. Having traveled the world, this small hotel ranks as a favorite and good value. Very sophisticated and elegant, in a wonderful, elegant, great-for-walking neighborhood.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so pleased to hear that the convenient location of The Fairfax at Embassy Row worked out so well for you during your recent stay in Washington, DC. Please accept our apologies for the delay you encountered during check-in. Our commitment to customer satisfaction is our highest priority and it is our hope that each and every guest leaves feeling that their every need has been met. We hope to have the opportunity to welcome you back soon and we thank you for your review.
It was great. We love staying at the Fairfax!Genuine Hotels.com guest review
"Great Location right next to everything!"
Great stay, the room was a bit small but extremely comfortable. Walking distance from Dupont (a few steps away), very close to the Metro and many beautiful embassies. We loved our stay!Genuine Hotels.com guest review
"Inner city comfortable"
Besides the heavy accent of the bell hop and waiting for a tip. This is a perfect location of the city. And hospitalityGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so pleased that your recent stay at The Fairfax at Embassy Row was made enjoyable by our convenient location. Thank you for sharing your experience and we hope to see you again soon!
"Close to DuPont Circle"
the Fairfax Hotel is clean, tidy and friendly. The hotel staff were approachable, courteous and very helpful. The rate available from Expedia was excellent for the location and quality of the hotel. I would stay there again if travelling on Business to Washington DC.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It’s always wonderful to hear that the service levels our guests experience at The Fairfax at Embassy Row fully impressed you. We’re happy to know that our staff worked to create the most enjoyable stay for you and we will be sure to share your comments with them. It would be our pleasure to have you return to our hotel and we thank you for your kind review.
"Central location, near the metro and clean!"
Clean, the staff is very professional. They bring cookies out at 5p everyday that are amazing. The staff is very friendly and jump to help you!Genuine Hotels.com guest review
Excellent hotel, loved our room and the hotel staff was great.Genuine Hotels.com guest review
"What a luxurious hotel!"
Our room was very clean and very roomy. It was a true luxury hotel with plenty of towels, etc. The warm cookies in the lobby was even a plus. Too bad the city was working on the road until midnight though, I could hear the grinding of the concrete and I needed some good sleep for my early half marathon.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so pleased to read that you felt your stay at The Fairfax at Embassy Row fully met your expectations of what a luxury hotel should be. We do however regret that outside noises prevented you from receiving a completely restful night. We look forward to having you return in the near future and we thank you for your review.
The beds were extremely uncomfortable. The bedskirt had browinsh stains. Typically, long lines at check in. Hotel staff were pleasant and responsive.Genuine Hotels.com guest review
"Great location. Very nice staff!"
Perfect location. Nice staff. We has a large corner room. So nice to have a sofa. Right across the street from the Indian Embassy. Greeted the statue of Gandhi every morning. Terrific French bistro around the corner for breakfast. Great hotel. We will return!Genuine Expedia guest review
Very comfortable hotel with an old world feel to it, excellent service and amenities.Genuine Hotels.com guest review
"Elegant hotel, nicely appointed, old world"
Everything was great. Was only there a day but staff was helpful, everything was nicely appointed, has that old world boutique charm with some history. Cant g cozier or more comfortable, all set in beautiful area of DC convenient (2 blocks) to metro. Just a great setting.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We’re so glad to hear that your recent stay at The Fairfax at Embassy Row was enjoyable, and that you appreciated the historic elegance that welcomes each and every guest. It would be our pleasure to have you as a guest each and every time you are in Washington, DC and we thank you for your kind review.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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