Very neat and reasonable good price. I love it so much as comfortable in executive room. I would like to stay there again in future.Genuine Hotels.com guest review
It was something I needed to just relax and get away from everything and the westin provided that for me nice, clean, and very quite everything I wanted and was looking for can't wait for my next oneGenuine Hotels.com guest review
"pretty average experience"
The room was pretty standard. It was obvious that housekeeping isn't as thorough (the bathroom needed a little work). The front desk service was good but the breakfast bar needed work. There was not a wide selection and there were fleas all around the food so we were only able to eat cereal and yogurt, things that were prepackaged.Genuine Hotels.com guest review
The staff is always nice, and it is a good location. This has become our go-to hotel in Detroit area.Genuine Hotels.com guest review
I could have gone without the loud music that woke me up at 3am on a Thursday night and being charged $10 for wifi (really?!), but everything else was fine. Left my ipad behind after check-out and it was turned in by the housekeeper, so that one reason is why I might stay there again.Genuine Hotels.com guest review
"Beds Good, Service Good, Clean No!"
When we arrived at the hotel we were greeted by a wonderful door man/concierge/valet. He was very helpful and kind. The room however did not live up to our first impression. The toilet and bed side tables were not clean but when I called the front desk they promptly sent our front door friend up with new keys to a new room. The new room was better but […] there was a used coffee filter in the coffee maker and some items on the floor that were not picked up by the vacuum. Overall it ok not great. The room was fine for a traveling business man but not meant for a romantic getaway. Read moreGenuine Hotels.com guest review
"Excellent Hotel will stay here again and again!"
This is the 2nd time I've stayed at this hotel. I go to the Movement Festival every year and instead of staying at an overpriced sub par hotel in downtown Detroit I can drive for a mere 15-20 minutes to a first class hotel with peace and quiet. The rooms are big and have all the amenities you would need. The staff is very friendly. I would recommend […] this hotel for anyone looking to stay at a gorgeous hotel at a very reasonable price. Read moreGenuine Hotels.com guest review
I was there for a Jehovah's Witness convention,the staff was wonderful. I've told everyone if you really would like to have a wonderful stay at a hotel stay at the Westin.Genuine Expedia guest review
Response by The Westin Southfield Detroit We are extremely pleased to hear that your recent stay at The Westin Southfield Detroit was refreshing and comfortable. It is always our goal to provide the utmost in customer service and we appreciate you acknowledging our Associates efforts to create the most memorable experience for you and your group. We look forward to having you return soon and until then, be well.
"Enjoyed my stay!"
One of the best hotels I ever stayed in. The only downfall, there are no microwaves or mini fridges in the rooms. My husband and I were out most of the time so we didn't need it. Just would have been a nice feature. ««A Detroit Native»»Genuine Hotels.com guest review
Very expensive for what you getGenuine Hotels.com guest review
"Nice hotel close to city"
The location was great but I wish there was a microwave in the room.Genuine Expedia guest review
Response by The Westin Southfield Detroit We’re pleased to hear that the convenient location of The Westin Southfield Detroit worked out so well for you during your recent visit to the Detroit area. Please don’t hesitate to let us know during any future stays of anything that would make your stay more comfortable. Thank you for your kind review and be well!
"Nice hotel, with great lobby!"
The rooms were nice, the staff was friendly, hotel restaurant is terrible. Will need to leave the property for a decent meal. The breakfast was sub par.Genuine Expedia guest review
Response by The Westin Southfield Detroit Knowing that your recent stay at The Westin Southfield Detroit was comfortable makes us happy, but it is truly disappointing to hear that your dining experience was not as exceptional. We will be sure to share your comments with our Associates in the hopes of improving the future experience for everyone and we thank you for alerting us to this concern. We look forward to having you return and until then, stay well.
"Just a getaway"
Larry & Tanya at the front desk were the best! Larry made sure I was comfortable & he was very friendly and a joy to come acrossGenuine Expedia guest review
Response by The Westin Southfield Detroit It’s always nice to hear that our Associates create the ultimate first impression to our valued guests and we certainly appreciate you taking the time to let us know. We would love to welcome you back to The Westin Southfield Detroit for another refreshing stay very soon and we thank you for your kind review. Be well.
"Hotel beginning to appear rundown"
Hotel not up to Westin standards-booked through Expedia -hotel staff suggested contacting them with complaints since not booked directly through WestinGenuine Expedia guest review
Response by The Westin Southfield Detroit Thank you for taking the time to share your perspective of our hotel. We do apologize if certain areas of your stay did not reflect the Westin standard that you expected and we will be sure to re-emphasize with our Associates the importance of creating a refreshing and inviting atmosphere for our guests. It would be our hope to have you stay with us again and we thank you for your review. Stay well.
"Classy Hotel close to Downtown Detroit"
Enjoyed our stay.... close to downtown Detroit and Tigers stadium - only a 10 minute drive away. Kids enjoyed the swimming pool.Genuine Expedia guest review
Response by The Westin Southfield Detroit We are pleased that the convenient location of The Westin Southfield Detroit worked out so well for you during your recent trip to the Detroit area. Our hotel gives our guests the best of both worlds; easy access to many great attractions in the area and a refreshing retreat away from the hustle and bustle of the city. It would be our pleasure to have you return for another great stay and until then, be well.
"Nice hotel lacking few business necessities"
The hotel room itself is pretty decent. Service staff is great, meaning if anything is wrong with the room, you can easily call up the front desk where they send custodians over immediately. Room cleaning service shows up at non-intrusive times and maintain the rooms pretty well. The reason for the 3 rating is because many basic business necessities […] aren't included. For the cost, I expected a complimentary breakfast and internet connection, which is included by nearby competitors. Not having a complimentary breakfast isn't too big of a deal but the lack of internet connection definitely is. Seeing a hotel connected to and located near these giant business offices, one would assume that the hotel would be catering specifically to business people who in today's world absolutely needs internet connection. For internet connection, wired or wireless, Westin Southfield charges close to $10 per day. The website stated free wireless High Speed Internet Access in public areas but there were none to be found. Many may not agree with my view on this but this was pretty important to me. Read moreGenuine Expedia guest review
Response by The Westin Southfield Detroit Thank you for taking the time to share your perspective of our hotel. Regrettably, it seems there were areas within your stay where we could have worked harder to provide you with the exceptional experience you expect of a Westin. Please don’t hesitate during any future stays to reach out to our staff for assistance; they would have been happy to help with our Internet access. We would hope to have the opportunity to welcome you back to The Westin Southfield Detroit and we thank you for your review. Stay well.
Excellent way to spend an evening away from work n family issuesGenuine Expedia guest review
Response by The Westin Southfield Detroit Even for just a night, having the opportunity to relax and unwind from the stresses of daily life can make a world of difference. We’re so pleased that you chose to come to The Westin Southfield Detroit where we could provide you with the utmost in comfort and rejuvenation. Thank you for sharing with us and please be well.
Great hotel for the price. I would definitely reccomend it.Genuine Expedia guest review
Response by The Westin Southfield Detroit We are absolutely grateful for your kind recommendation and look forward to having you as a guest at The Westin Southfield Detroit again soon! Thank you and stay well.
We were only there for one night. It was a brief stay, but the hotel was very comfortable and quiet. However, perhaps because of our late check-in, we were given a handicap-accessible room, so we didn't have a tub nor the showers that are well boasted by the Westin. Otherwise, our stay was quite comfortable and the room was very nice.Genuine Hotels.com guest review
The service was great!Genuine Hotels.com guest review
"Nice for the right rate."
The hotel stay was comfortable. Would have given higher marks but the chair was either dirty or stained with something. Couldn't tell.Genuine Expedia guest review
"Lovely Location for Wedding"
Room was super clean and classy. Check-in was very easy and desk staff super nice. No wifi so that was annoying. Location is ugly, off of a highway and weirdly located in this complex of buildings. Parking is confusing in their garage, but free! Card to room is finnicky.Genuine Hotels.com guest review
The room and hotel itself was very nice, parking wasn't very convenient...for the price a fridge and microwave would have been nice.Genuine Hotels.com guest review
"Warm & awesome!"
Great. Treated me & my wife like we were jay z & Beyonce. Wife birthday was wonderful...Genuine Hotels.com guest review
Westin is Southfield is a nice, convenient place. Food and drinks are overpriced. Typically my room is quite nice but this stay my room smelled like a swimming pool area and the HVAC in my room did not work.Genuine Hotels.com guest review
Heat was not on. Had to open a little window and hear the highway traffic all night long. No way to sleep..hotel did noth I ng to fix the problem.Genuine Expedia guest review
Response by The Westin Southfield Detroit We do apologize that your recent stay at our hotel did not reflect the rejuvenating experience that we wish for each of our guests. We have had our Maintenance Engineers look into the issues with our HVAC system and we are working to ensure that any problems have been remedied. It would be our hope to be able to welcome you back for the refreshing experience you deserve and we thank you for your comments. Be well.
"Clean, sophisticated hotel in an industrial park"
I stayed one night in this hotel and formed a mostly positive impression. The lobby was well appointed and staff helpful and efficient. The room was clean with a comfortable bed and love seat, a nice TV, and many lamps to find the perfect degree of lighting. The window looked down on the freeway, but I guess that's the price you pay for convenient location. The […] room had nice perks, such as Starbucks coffee and free bottled water, and even a comfy robe. My one gripe is with parking. The lot was in terrible shape and didn't offer many spaces. There was a garage that seemed to be shared with an adjacent office building, but it wasn't clear if the garage was a paid option. Better signs would clear this up for hotel guests. Also, the neighborhood did not have many food options for my taste. Read moreGenuine Hotels.com guest review
"My favorite place to stay : )"
It was awesome : ) as usual.Genuine Hotels.com guest review
Everything went well. No complaints. Going back soon.Genuine Hotels.com guest review
"Get away from play"
my house is always on the move, i just needed some time away to do nothing, after just haviing twins, its hard to do anything, so i just layed there in complete silence! it was amazing, only thing, there is nothing to watch on the channels they provide and the movies are high in rental price. set aside that, i love staying there and for the discount […] i could do it every week Read moreGenuine Hotels.com guest review
The room was really nice and I like the size of it as well. The staff was nice and courteous. Overall great experience.Genuine Hotels.com guest review
Good hotel , close to everything. I would recommend it. Parking is ok.food is okGenuine Expedia guest review
Response by The Westin Southfield Detroit Thank you for your kind recommendation of The Westin Southfield Detroit. We’re happy to read that our convenient location added such value to your stay and look forward to welcoming you back soon! Until then, be well.
"Stress free getaway"
I like the privacy parking the Westin offers. I like the service and friendly staff. The Hotel is centrally located in Southfield and the rooms are clean and very nice. One of my favorite spots and will return again.Genuine Hotels.com guest review
My wife and I stated here for the weekend. I'm planning another stay, next month.Genuine Expedia guest review
Response by The Westin Southfield Detroit We’re so pleased to hear that your recent stay at The Westin Southfield Detroit was refreshing and has inspired you to return next month. Thank you for your gift of feedback; we look forward to seeing you soon. Be well.
I always love staying at the Westin in Southfield/Detroit……..I will return very soon.Genuine Hotels.com guest review
I really enjoyed my stay. The room was very spacious and the staff were nice and help. I would definitely recommend this hotel.Genuine Hotels.com guest review
Over all great service and amenitiesGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Loved it! I enjoyed my stay. It was so beautiful and comfy. I will be visiting again!Genuine Hotels.com guest review
Strange broken shower table thingy was in my way wouldn't fold out the way , hella awkward to shower , no bathtubGenuine Expedia guest review
Response by The Westin Southfield Detroit We do regret that our Westin Dual-Showerhead did not impress you. Your comments do perplex us a bit, as our guestrooms are equipped with bathtubs for the convenience of our guests. We wish your experience had been more enjoyable and we hope to welcome you back in the future for the renewing stay that you deserve. Thank you for your review. Be well.
King room, 3rd floor, March 14-17, 2014. Weather was COLD outside, but the room was warm (and adjustable). My favorite thing in there was the bed, which was very comfortable. There was space for a mini-fridge, but none in there. Hair dryer yes, but no tissues. Shower head was also excellent, to the point that we might buy one for our house. It had a […] double head, where you could run one or both of them. Also, breakfast was excellent in the restaurant downstairs. My only nit was having to use your room key to operate the elevators. Good for security, but bad if you just dropped your wife off with the key, and then can't get up the elevator! :-) Read moreGenuine Hotels.com guest review
Outstanding service!Genuine Hotels.com guest review
We really enjoyed our stay. Our room was modern, clean, spacious, the bed was sooooo comfy. Loved it!!Genuine Hotels.com guest review
Great place to stay, I'll definitely return on my next trip.Genuine Hotels.com guest review
"Love That Place"
Everything was good bang for your buck it was very clean... I absolutely love that placeGenuine Hotels.com guest review
Great service!!!!!!! Comfortable beds!!!Genuine Hotels.com guest review
"it was great!"
Check was simple. The bed was comfortable. It was a great experience. We went there for our anniversary and it only added to our weekend getaway.Genuine Hotels.com guest review
Excellent hotel but driving on the streets was horrible!!! Location horrible hotel was wonderful!!Genuine Hotels.com guest review
I loved the staff, the room and the stay. The Westin in Southfield set the standards very high...when we travel, this will now be our only option,in every city :-)Genuine Expedia guest review
Response by The Westin Southfield Detroit We are so pleased to hear that your recent stay at The Westin Southfield Detroit fully exceeded your expectations. It is our ultimate goal to be a comfortable home for our guests and welcoming you was certainly our pleasure. We hope to welcome you back again on your next trip to the Southfield area. Until then, be well.
"Nice Business Hotel"
Little to no noise! Very elegant! I enjoyed my stay at the Westin, it is worth every dollar and it gives off a sense of security.Genuine Expedia guest review
Response by The Westin Southfield Detroit We are certainly delighted to learn that The Westin Southfield Detroit created a memorable experience for you. Ensuring that our guests have a completely satisfying experience is an essential part of our high standards and we thank you for sharing your appreciation of that in your review. We look forward to greeting you again in the future. Stay well.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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