"Nice for the right rate."
The hotel stay was comfortable. Would have given higher marks but the chair was either dirty or stained with something. Couldn't tell.Genuine Expedia guest review
Response by The Westin Southfield Detroit Thank you for taking the time to share your experience with us. We’re delighted to hear that your stay at The Westin Southfield Detroit was comfortable, but do regret that certain furnishings were not up to our high standards of cleanliness. We do hope you will return in the future for another stay and until then, be well.
"Lovely Location for Wedding"
Room was super clean and classy. Check-in was very easy and desk staff super nice. No wifi so that was annoying. Location is ugly, off of a highway and weirdly located in this complex of buildings. Parking is confusing in their garage, but free! Card to room is finnicky.Genuine Hotels.com guest review
The room and hotel itself was very nice, parking wasn't very convenient...for the price a fridge and microwave would have been nice.Genuine Hotels.com guest review
"Warm & awesome!"
Great. Treated me & my wife like we were jay z & Beyonce. Wife birthday was wonderful...Genuine Hotels.com guest review
Westin is Southfield is a nice, convenient place. Food and drinks are overpriced. Typically my room is quite nice but this stay my room smelled like a swimming pool area and the HVAC in my room did not work.Genuine Hotels.com guest review
Heat was not on. Had to open a little window and hear the highway traffic all night long. No way to sleep..hotel did noth I ng to fix the problem.Genuine Expedia guest review
Response by The Westin Southfield Detroit We do apologize that your recent stay at our hotel did not reflect the rejuvenating experience that we wish for each of our guests. We have had our Maintenance Engineers look into the issues with our HVAC system and we are working to ensure that any problems have been remedied. It would be our hope to be able to welcome you back for the refreshing experience you deserve and we thank you for your comments. Be well.
"Clean, sophisticated hotel in an industrial park"
I stayed one night in this hotel and formed a mostly positive impression. The lobby was well appointed and staff helpful and efficient. The room was clean with a comfortable bed and love seat, a nice TV, and many lamps to find the perfect degree of lighting. The window looked down on the freeway, but I guess that's the price you pay for convenient location. The […] room had nice perks, such as Starbucks coffee and free bottled water, and even a comfy robe. My one gripe is with parking. The lot was in terrible shape and didn't offer many spaces. There was a garage that seemed to be shared with an adjacent office building, but it wasn't clear if the garage was a paid option. Better signs would clear this up for hotel guests. Also, the neighborhood did not have many food options for my taste. Read moreGenuine Hotels.com guest review
"My favorite place to stay : )"
It was awesome : ) as usual.Genuine Hotels.com guest review
Everything went well. No complaints. Going back soon.Genuine Hotels.com guest review
"Get away from play"
my house is always on the move, i just needed some time away to do nothing, after just haviing twins, its hard to do anything, so i just layed there in complete silence! it was amazing, only thing, there is nothing to watch on the channels they provide and the movies are high in rental price. set aside that, i love staying there and for the discount […] i could do it every week Read moreGenuine Hotels.com guest review
The room was really nice and I like the size of it as well. The staff was nice and courteous. Overall great experience.Genuine Hotels.com guest review
Good hotel , close to everything. I would recommend it. Parking is ok.food is okGenuine Expedia guest review
Response by The Westin Southfield Detroit Thank you for your kind recommendation of The Westin Southfield Detroit. We’re happy to read that our convenient location added such value to your stay and look forward to welcoming you back soon! Until then, be well.
"Stress free getaway"
I like the privacy parking the Westin offers. I like the service and friendly staff. The Hotel is centrally located in Southfield and the rooms are clean and very nice. One of my favorite spots and will return again.Genuine Hotels.com guest review
My wife and I stated here for the weekend. I'm planning another stay, next month.Genuine Expedia guest review
Response by The Westin Southfield Detroit We’re so pleased to hear that your recent stay at The Westin Southfield Detroit was refreshing and has inspired you to return next month. Thank you for your gift of feedback; we look forward to seeing you soon. Be well.
I always love staying at the Westin in Southfield/Detroit……..I will return very soon.Genuine Hotels.com guest review
I really enjoyed my stay. The room was very spacious and the staff were nice and help. I would definitely recommend this hotel.Genuine Hotels.com guest review
Over all great service and amenitiesGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Loved it! I enjoyed my stay. It was so beautiful and comfy. I will be visiting again!Genuine Hotels.com guest review
Strange broken shower table thingy was in my way wouldn't fold out the way , hella awkward to shower , no bathtubGenuine Expedia guest review
King room, 3rd floor, March 14-17, 2014. Weather was COLD outside, but the room was warm (and adjustable). My favorite thing in there was the bed, which was very comfortable. There was space for a mini-fridge, but none in there. Hair dryer yes, but no tissues. Shower head was also excellent, to the point that we might buy one for our house. It had a […] double head, where you could run one or both of them. Also, breakfast was excellent in the restaurant downstairs. My only nit was having to use your room key to operate the elevators. Good for security, but bad if you just dropped your wife off with the key, and then can't get up the elevator! :-) Read moreGenuine Hotels.com guest review
Outstanding service!Genuine Hotels.com guest review
We really enjoyed our stay. Our room was modern, clean, spacious, the bed was sooooo comfy. Loved it!!Genuine Hotels.com guest review
Great place to stay, I'll definitely return on my next trip.Genuine Hotels.com guest review
"Love That Place"
Everything was good bang for your buck it was very clean... I absolutely love that placeGenuine Hotels.com guest review
Great service!!!!!!! Comfortable beds!!!Genuine Hotels.com guest review
"it was great!"
Check was simple. The bed was comfortable. It was a great experience. We went there for our anniversary and it only added to our weekend getaway.Genuine Hotels.com guest review
Excellent hotel but driving on the streets was horrible!!! Location horrible hotel was wonderful!!Genuine Hotels.com guest review
I loved the staff, the room and the stay. The Westin in Southfield set the standards very high...when we travel, this will now be our only option,in every city :-)Genuine Expedia guest review
Response by The Westin Southfield Detroit We are so pleased to hear that your recent stay at The Westin Southfield Detroit fully exceeded your expectations. It is our ultimate goal to be a comfortable home for our guests and welcoming you was certainly our pleasure. We hope to welcome you back again on your next trip to the Southfield area. Until then, be well.
"Nice Business Hotel"
Little to no noise! Very elegant! I enjoyed my stay at the Westin, it is worth every dollar and it gives off a sense of security.Genuine Expedia guest review
Response by The Westin Southfield Detroit We are certainly delighted to learn that The Westin Southfield Detroit created a memorable experience for you. Ensuring that our guests have a completely satisfying experience is an essential part of our high standards and we thank you for sharing your appreciation of that in your review. We look forward to greeting you again in the future. Stay well.
I didn't like that you had to pay for internet and no continental breakfast but those were minor setbacks. There were A LOT of parties going on which didn't bother us because it was quiet when we got back to settle in.Genuine Hotels.com guest review
"Nice hotel close to everywhere I needed to go."
I had a good time and when I go back to Michigan I will be staying at the Westin again.Genuine Expedia guest review
Response by The Westin Southfield Detroit It’s always wonderful to hear that our guests were pleased with the convenient location of The Westin Southfield Detroit and will be returning in the future for another refreshing stay. Thank you for letting us know how much you enjoyed your stay and stay well.
"It was ok"
Um the parking garage is horrible, however the hotel itself is very nice, the room was nice but kinda small and one of the pillows were dirty. Didn't like the fact that they wanted you to pay $10 for 2g of wifi that was terrible.The heat vent blew out cool air so thank goodness for warm blankets because it's been a cold winter!Genuine Hotels.com guest review
Nice Hotel, good quiet descreet location. I came here to unwind and relax, I was a bit stressed out this week, the hotel was very clean, the bathroom is very spacious, the tub and shower was great. They offer New Balance workout clothes and sneakers for only $5, this is a great option for those who want to workout but forgot to bring clothes and sneakers. […] I went to the pool, which is kind of small, they have a hot tub which is a plus. Overall I enjoyed myself, and was pleased with the Hotel. Read moreGenuine Expedia guest review
Response by The Westin Southfield Detroit Isn’t it great to have the option to work out, even it wasn’t in your travel plans? Our partnership with New Balance give our guests a refreshing choice to still be able to get their workout in without having to worry if they packed the essentials to do so. It’s wonderful to hear that your stay provided you with enough relaxation to leave your stress behind and start anew. We look forward to welcoming you back to The Westin Southfield Detroit for future stays. Be well.
Great Stay!!!Genuine Hotels.com guest review
My overall stay was very enjoyable besides the 35min wait upon checking inGenuine Hotels.com guest review
"Great place but…"
I would've rated it a 5, but when we got into the bed there was a gross brown stain on the sheets.Genuine Hotels.com guest review
"Valentine's Day Weekend 2014"
This hotel was very comfortable. From the convenient restaurant located in the lobby or overly plush bed, my stay was very enjoyable. They also offered champagne and chocolate covered strawberries to add more spice to the romance. The only downfall was the staff at the front desk; when checking in, there were at least 5 employees behind the counter […] and I was not recognized even though i was standing in line. I had to make myself known. Other than that, i absolutely love the hotel. Read moreGenuine Hotels.com guest review
"Good for a getaway"
It was okay. Just do not like the fact you get charged if you request a late check out.Genuine Hotels.com guest review
"Beautiful hotel, terrible customer service"
I booked my room well over a month prior to Valentine's Day weekend and did not get what I paid for. I requested (and paid more for) an executive room with one king size bed. Immediately after entering the room and seeing two double beds, I went down to reception to see what was going on. I was told nothing is guaranteed but having a room and because […] people decided to stay over another night, I got whatever was left over. This simply tells me this establishment is all about a dollar and not about customer service. The Detroit location is more expensive but definitely worth the extra money. Will never stay here again! Read moreGenuine Expedia guest review
Elegant hotel for a decent price, would definitely go backGenuine Expedia guest review
Response by The Westin Southfield Detroit We are truly grateful for your kind comments regarding your recent stay at The Westin Southfield Detroit. Knowing that your experience was refreshing makes us happy and we look forward to greeting you again soon. Be well.
"Review of Westin"
The hotel location is great and conveniently located for clients. I had never stayed there before. After checking in I quickly discovered that I was put in a smoking room. I had the front desk change that immediately. There were also some light bulbs out in the room in the main walkway and in front of the mirror in the sinkGenuine Hotels.com guest review
"Once was a great hotel ... not so much anymore"
The loby of the hotel is beautiful and well maintained. However, the romms were not that way. Our room had wall paper peeling and the tub and sink did not drain. Our room was so dusty it looked like someone had not dusted or vaccumed in months. Also, when we got into the room the window was open. Being that this was February it was freezing in our room. […] We asked for a different room and we had no problems with that. Howevre the new room also had wall paper peeling and a light burned out. THis hotel looks like it was once an amazing place to stay but looks like they are falling back and not keeping up with it as much. Read moreGenuine Hotels.com guest review
Housekeeping failed to clean our room.Genuine Hotels.com guest review
"Nice hotel in Southfield"
My fiancé & I stayed here for one night. We asked to be put on the top floor, the gentleman at the desk made it happen. We suppose to been staying on the first floor , but they weren't busy so it worked out for my future wife & I. Thanks for having kind staffGenuine Expedia guest review
Response by The Westin Southfield Detroit It was our pleasure to provide you with the accommodations that best suited your needs and we appreciate you reaching out to our Associates with your request. We strive to ensure that each of our guests are fully satisfied with their experience and it’s wonderful to hear that you and your fiance were so pleased with yours. Please come and stay with us again for another restful and rejuvenating experience at The Westin Southfield Detroit. Stay well.
"Very nice hotel!"
Check in was quick and great! The rooms were neat. I will certainly return.Genuine Expedia guest review
Response by The Westin Southfield Detroit We’re absolutely pleased that your recent stay at The Westin Southfield Detroit was refreshing and provided you with the convenience you needed. It is our hope that each and every guest will experience just what you have and we thank you for sharing your comments. We look forward to seeing you again. Be well.
I stayed at the westin To get away for a weekend and to relax work out and get some studying done the room was amazing the work workout facilities were amazing and the food was great the staff was kind of an atmosphere was wonderful, and parking was great!! Would recommend to anyone really felt like a vacation.Genuine Hotels.com guest review
"It was nice"
It was clean, classy and an overall comfortable experience. Wasn't the most amazing hotel ever, but very good. I had room service breakfast one day and it was pretty good. I would order it again.Genuine Hotels.com guest review
"Had a wonderful stay!"
Everything was great! Room service was prompt and delicious, pool facilities were relaxing. Rooms were very comfy! There was one rude stafff member, but it wasn't enough to take away from the entire experience. Would stay again in a heartbeat!!Genuine Expedia guest review
Response by The Westin Southfield Detroit Having a chance to relax poolside is always a great addition to a hotel stay and we’re happy that The Westin Southfield Detroit was able to provide you with just that. We do apologize for any lack of service you encountered and appreciate that you did not allow it to impact your stay. Your comments will be shared in order to refresh our commitment to customer service and we’re excited about welcoming you back in the future. Thank you for your review. Stay well.
Stayed here for a little getaway. Great location great room service and nice checkout time of noon.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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