We reserved 5 rooms and they went out of their way to put all of the rooms together. The rooms were immaculate and very comfortable. The free breakfast was a real breakfast and delicious. The rooms and grounds were very well maintained. We had a great stay!Genuine Hotels.com guest review
"Poor management and freezing cold pool!"
I live in S.C. and go to Pa. every year before Christmas to visit my grandsons and stay at a nice hotel with an indoor heated pool. This year, I booked at the Wingate which was 13 miles away from where my grandsons live but the price seemed good and they advertised an indoor pool. The pool was so cold we could not swim and enjoy our stay. When I confronted […] the manager about it, she said the pool was 80 degrees and did not need to be heated. I have been in 80 degree pools before and believe me this one was freezing. When I told her I have stayed at Country Inn and Suites and the Residence Inn and both have beautiful pools and were warm and that I would never stay at her hotel again, she told me that I should stay at the Residence Inn if that was where I was happiest. Very poor customer service. She should have turned the heater on so that we could enjoy the pool instead of arguing with me about the temperature. I told her I wish she could take a swim in the pool to see what I was talking about and she replied that she wished she could too because she would love it! We ordinarily spend hours at the pool swimming and tossing a ball around because there isn't much else to do in the winter there. My grandsons are 6 and 8 and always look forward to this time spent together at the pool. This manager was one of the worst I have ever encountered and she should have bent over backward to accommodate us but didn't. Residence Inn will be our hotel from now on. Read moreGenuine Expedia guest review
Response by Wingate by Wyndham Mechanicsburg The pool at the hotel was cooler than it should have been. The employee that the guest encountered reported it to maintenance and did everything possible to accommodate the guest. This guest did not confront me and has never met me before. I contacted the guest and sent her a certificate for a free stay for her inconvenience.
We were there for just one night on our way to Pittsburgh for a family wedding. I have no major complaints about the place . It was close to the Pa turnpike and if you reguested a room on the non-highway side it was very quiet. There was major food store within walking distance. There were other chain restaurants not far from the hotel as well. They […] only minor complaint was the TV/ channel card was not accurate. If the card listed pbs on channel three you may get the shopping channel. I would recommend the place if it fit your budget. Read moreGenuine Expedia guest review
"Great place to stay with family"
Love Wingate, especially the indoor pool and hot tub. Very clean and pleasant management. It was our second time and we will register again soon.Genuine Hotels.com guest review
"A great place to stay!"
Overall, I was very impressed by the hotel. The staff were very friendly and helpful and my room was very clean, updated and comfortable. The fitness room was very nice and the breakfast in the morning was great. I would highly recommend this hotel.Genuine Hotels.com guest review
Very nice, convienent place to stay. My only complaint would be the curtains didn't close completely and let in a lot of light from surrounding parking lots.Genuine Hotels.com guest review
Room and accommodations were top notch, only drawback was that you could hear the traffic on the highway right next to the hotel, otherwise it was a great stay!Genuine Expedia guest review
The hotel was comfortable in all aspects--bedding, seating, soundproofing, etc. It was equally clean and well maintained. Everything worked. The a/c or heating worked well, though it would have been nice to have the option of opening the window. The breakfast was plentiful if not gourmet. The public areas were adequate, clean and well maintained. The […] staff was friendly and helpful. The price was right. Read moreGenuine Hotels.com guest review
"hair on sheets, dirty curtains and washcloth"
We pulled the sheets back and there was hair all over, also went to use a washcloth and it was dirty. Complained to the front desk have not heard anything.Genuine Hotels.com guest review
My stay was fine. The hotel needs to put a message on their phone so that when the desk clerk is away (helping another guest for example) the phone doesn't ring into infinity but instead gives an option to leave a number so the clerk can call you back. I was told that I'm not the first guest who has complained about this but management chooses not to […] do anything. Other than that, everything was fine and the housekeeping staff are very nice. Read moreGenuine Hotels.com guest review
Very friendly and helpful staff -- they even had pre-printed maps to Williams Grove on hand as we checked in. The room was clean and comfortable, but the bed was a little too soft (that's just my taste, nothing against the hotel).Genuine Hotels.com guest review
We usually stay at another, more expensive hotel, but their rates were astronomical so we chose Wingate. Definitely a good choice! Not quite as luxurious as the other hotel but very comfortable and a great value. This will be our hotel of choice from now on. Great location, too.Genuine Expedia guest review
Bed was very comfortable. We had a room with a king sized bed and a very large sitting area. Breakfast was pretty standard. Nothing exciting there. Next to Cracker Barrel if you want to go there.Genuine Expedia guest review
"Nice hotel for the money"
We stayed there 2 nights for a wedding we were attending in the area. The staff was very courteous and helpful. The rooms are nicely appointed and I felt were a nice size. They had a good continental breakfast. If I ever returned to the area I would definately stay there againGenuine Hotels.com guest review
"Nice hotel and easy access to highway"
Our stay at this hotel was fine except for the fact that our room was on the first floor right next to the elevator. In the morning, every time someone came down the elevator, you heard the ding. Not annoying enough to complain about but I will ask not to be in that room next time I go there.Genuine Hotels.com guest review
"close to 76/15 - but not as noisy as you'd think"
It's not a place to stay for the scenery or a stroll about a charming town. But it's easy to get to, clean, comfortable and well priced for the area. Be sure to look on satellite maps before you try to get there, it's not easy to see from the road and the hotel's website did not have an appropriate map either.Genuine Expedia guest review
Please make sure u change the linens daily including the comforter. Thank youGenuine Hotels.com guest review
"Two night stay near Hershey Park"
Hotel was easy to find and check in to. Only about 10 minute drive to Hershey's attractions. Room was clean and spacious. Had to pay extra for a roll-a-way bed even though we booked our room for five people in the first place. Breakfast was so-so. Beds were too soft. No extra blankets in the room. Bathroom needed updating. Food, gas, shopping close […] by. Would stay again because price was very good and the hotel was average. Read moreGenuine Hotels.com guest review
"It's a Wyndham???"
Signage to the hotel from the turnpike leaves a bit to be desired. The pillows are so thick and hard that I felt like I was resting my head, or trying to, on a stair! Also, either the walls are paper thin or someone stood in the hall until 1:45am talking. They might as well have been in my room. The toilet had not really been cleaned in several days, […] you know with a toilet brush. I stayed there before and did not experience any of these conditions but don't know if I'll stay in the Wingate again. Read moreGenuine Hotels.com guest review
Very sweet and nice placeGenuine Hotels.com guest review
Every thing was nice with the exception of the hot breakfast. We chose the hotel because they offered hot breakfast until 10am however at 9am they were out of a lot of food and was told they were not going to replenish because it takes too long to prepare. I had 4 kids with me and we had to go get breakfast elsewhere. (not happy about that)Genuine Hotels.com guest review
Clean, easy to get to. Pleasant staff, courteous, and helpful. Directions available for local sites, and great suggestions concerning travel time to local Hershey special events.Genuine Hotels.com guest review
"Windgate for Carlisle GM Nationals"
We used the Windgate for the first time following another two night stay at another facility to see if we would want to stay there for our event each year. The answer was yes we will. Excellent desk service, clean beautiful rooms, great hot and cold breakfast in the morning too! Pool and hot tub were sanitized and perfectly clean. One exception is the […] pool water was very cold and did not feel heated, other than that it was a excellent property and we will spend the extra few dollars to have more comfort. Read moreGenuine Hotels.com guest review
"The hotel looks very nice, clean and cozy."
I enjoyed our stay and kids loved the swimming pool.Genuine Hotels.com guest review
"Friendly Hotel Staff / Nice Hotel"
The hotel staff was very friendly and helpful. The room was clean but the AC unit did not cool the room as well as I would have liked and the unit was rather load. The walls are somewhat "thin" as one could hear everything happening in the room next to ours. The continental breakfast was okay, with your usual coffee, juices, fruit, muffins, etc. The […] pool was really small, only could really just sit in it. We stayed here during a baseball tournament and I would recommend this hotel to my friends. Read moreGenuine Expedia guest review
"great hotel but nearly impossible to find at night"
the small hotel sign was not near the road, and the hotel is set back behind another hotel. we drove in circles late at night trying to locate the place. The staff was very professional and courteous. the room was very nice. The bed was firmer than most we encounter in hotels and I slept well.Genuine Expedia guest review
Room was very comfortable. Breakfast did not have many options but it was hot and food was good. Room was very comfortable. When I stopped by to see if I could check in early no one was at the front desk for 20 min and no sign was up telling me where anyone was or how long my wait might be. Other than that staff was attentive and very friendly. I would […] absolutely stay here again. Read moreGenuine Hotels.com guest review
Hard to find locationBeds not so comfortable and pillows are filled with synthetic material...breakfast only averageGenuine Hotels.com guest review
The hotel staff were very friendly & welcoming. I was only there for one night on a short business trip & got in late. The only improvement I would have made was to have firmer pillows on the bed! (Please note that I did nto ring the desk to ask for this--they may have been able to accommodate).Genuine Hotels.com guest review
"Our stay was ok"
We stayed at the hotel for one night for a cheer competition in a nearby town. The front desk attendant was put out because I asked her if this was a safe neighborhood and the hotel is right next to a very sketchy motel. I was traveling with two girls and knew that we would be coming back to the hotel late at night - I thought it was a very valid question. […] She did not. The beds had make-up residue from a previous tenant, but the rest seemed fairly clean. The room served it's purpose. Probably wouldn't stay there again. Read moreGenuine Hotels.com guest review
"Clean, friendly, helpful"
The staff did everything to make this a comfortable stay. The pool was wonderfully warm and the hot tub was hot. The blow dryer was broken and when I called the office, they immediately sent up and had a new one installed.Genuine Hotels.com guest review
"Wyndham - confirmation trip"
The hotel was wonderful. the breakfast was excellent. location terriffic. Maintenance was exceptional - we mentioned a loose lamp to a maintenance man in the elevator and when we got back that evening the lamp was fixed! the only thing I have a problem with is the lighting in the bathroom. If you don't bring your own lighted mirror it is difficult to […] put your make up on because of one light and a dull one at that. But most hotels do have this problem - maybe people are nt looking as good as they sould when they travel? Read moreGenuine Hotels.com guest review
"perfect for all our plans and close to son's home"
We had a wonderful time. We were there for a family special occasion and with all of us staying at the same hotel, we had a great breakfast together. All around great family time. Also fun in the pool with grandchildren.Genuine Hotels.com guest review
Staff was very helpful. Despite a ski trip of middle schoolers, we were given a room far enough away from kids' rooms that we had a quiet, restful stay. Good job!Genuine Hotels.com guest review
Room was clean and comfortable. Employees were friendly and helpful. Breakfast bar was small but had everything we needed and more. I would recommend this hotel.Genuine Hotels.com guest review
Easy access to major roadways if you are travelling to Gettysburg, Harrisburg and/or Hershey. We were visiting family in nearby Shiremanstown and found location convenient. Nearby is shopping, grocery store, restaurants and fast food. The hotel breakfast was more than adequate with eggs, bacon, sausage, etc.Genuine Hotels.com guest review
Great hotel and I would stay anytime! It was in a great location and was very clean.Genuine Expedia guest review
This was my first stay at a Wingate, and I would definitely stay at the Wingate again, and pefer it over Fairfield Inns and Hampton Inns. It was a little tricky to find but is only minutes off the PA Tpk. I would have rated the cleanliness of the room a 5 except that there was an empty water bottle in the trash.Genuine Hotels.com guest review
Stained room carpetGenuine Hotels.com guest review
"Great place to stay!"
Have stayed here twice in the last 9 months. Always clean rooms. Conveniently located to all major highways. Very nice breakfast.Genuine Expedia guest review
"Good travel or event stay over."
Easy check in. All of the appliances (TV, Refrigerator) etc. worked fine. Bathroom clean, shower hot as needed. Pool and Hot tub clean and comfortable. Breakfast typical for this type of hotel. Walls were a little thin could here adjacent guest. Easy access to highway. Stores and restaurants nearby. We stayed here to attend an event in near by Carlise […] and we were satisfied with the stay. Read moreGenuine Expedia guest review
With the weather getting cold, the indoor pool was a nice way to let my 2 yr old run off some energy, instead of having to be cooped up inside.Genuine Hotels.com guest review
"Very nice hotel"
We have stayed at this hotel twice now and like it very much. It's one of the cleanest we've stayed in - not the best, but pretty close. The pool/spa area is well kept and we all enjoyed it. The breakfast area is spacious and a good variety of food is offered. Good hotel for adults and kids.Genuine Hotels.com guest review
courteous staff. ggod breakfast. would have liked a better bed.Genuine Hotels.com guest review
"Close to our destination"
The roads into the hotel could be marked a little better. Other than that our stay was enjoyable. Breakfast selection could include eggs with the sausage for more protein instead of so many carbs.Genuine Hotels.com guest review
"Better Than Expected"
I hadn't stayed at a WinnGate before but I had faith in the Wyndam Brand. I chose the hotel because they offered breakfast on site. The breakfast and room were great. Even our 3-year old was comfortable. I was a good deal for the price.Genuine Expedia guest review
the hotel is very difficult to find, signs are very small, the location of the hotel is at a dead end of a roadGenuine Hotels.com guest review
We visit every year and we are very happy with the service as always. The smell of Clorox at the pool can be unbearable for an asthmatic like me. Seems they don't air out the chemicals after cleaning the pool. Other than that, excellent service.Genuine Hotels.com guest review
Hotel staff was very accommodating. The hotel was hard to find at first, as most GPS systems cannot find it. You need to turn right at the Rite Aid Pharmacy and then a quick right again as if you are heading to the Best Western or the Cracker Barrel Restaurant. Hotel itself was nice. Rugs and furniture could use updating and the bathroom was small. […] Complementary breakfast was good. Hotel was only about a 20-25 minute ride to Hershey Park. Read moreGenuine Hotels.com guest review
"Great Hotel ."
I had a Great experience in this hotel , it was really clean , and the pool was in excellent condition, My Family love it too. I will stay in this hotel again.Genuine Expedia guest review
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