"Close to airport"
Will not stay here again. Musty odor in room, mildew in bathtub. Staff was pleasant .Genuine Hotels.com guest review
"Pretty much met expectations"
Quick one-nighter with the wife and toddler. Room was clean with no major concerns, only drawback on comfort was that the blinds didn't really shut out the light around the sides (and there was a street light right outside). Not sure if other rooms would be the same. They indeed do have an indoor pool (no hot tub), though signage to find said pool was […] lacking. Staff courteously directed us the proper direction. Continental style breakfast was par - weird egg-like things weren't so great but bagels/waffles/cereal/etc was fine. Overall, per the title, I didn't have the highest expectations and was such not let down. Read moreGenuine Expedia guest review
"1 night stay"
Comfortable room for a night or longer. Bed was supportive and comfortable and the pillows also made my nights sleep a pleasant one. Breakfast looked sufficient although I did not partake.Genuine Expedia guest review
Clean and spacious room. Breakfast can be much betterGenuine Expedia guest review
"I'd stay again"
Good place to stay for a night or two. Couch was stained as other reviews stated, but I wasn't sleeping on that so I didn't care.Genuine Hotels.com guest review
"Rood rates and nice room."
Nice room and comfortable bed. The room seemed to be fairly clean. Average facility. Hallways a little dated. Breakfast will get you by, but nothing special. People were friendly. Access to the hotel as pretty good. I would stay again for the price, if I could not find something a bit better. Internet was good.Genuine Expedia guest review
air conditioning going on and off. not because of temp. didn't cool the room. tv was from 1980 and too small. front desk could not get my rewards entered for some reason so not sure if i got credit or not. 2 of my 3 last stays at Wingate have not been very encouraging. will try again but honestly the rate is not worth losing the reward.Genuine Hotels.com guest review
"Very Friendly staff"
Hotel was clean and front desk staff was very friendly. The indoor pool was a great feature even in the summertime when Midwest weather can change quickly. Wi-Fi and breakfast also a plus. Most food only is a few exits away however this area has a lot of road construction so be prepared for taking detours.Genuine Hotels.com guest review
"Would definitely stay again ..."
Staff was very courteous. Hotel was hit by tornado in June 2013 and is still in state of repair. Hot breakfast was excellent. Carpets in our room could use replacement, burn holes from before non-smoking facility. We would stay again.Genuine Hotels.com guest review
"Good stay at a great price"
When we arrived we were greeted by a very pleasant women at the registration desk. Check in was easy, and they made sure the room was ready. When we got to our room it was very tidy, spacious enough for us 2 adults and 2 teen girls. The bathroom was clean, but did show some where around the caulking and shower head, but, hey! Mine does as well, at my […] home. It wasn't dirty, really plush towels, well-stocked on cups and coffee pods for decaf and reg coffee, small fridge and microwave. The beds were supposed to be queens, but they were as big as king-sized! Super comfortable pillows and bed-slept great! My husband wasn't impressed with the TV service-it did get staticky if you flipped through the channels, but didn't if you pressed the actual available channels into the remote. Oh-parking is free, too. Good continental breakfast!Now, I'm a nurse in an Infection Control department in a hospital-so I immediately pulled off the covers and sheets and lifted the mattresses to look for bed bugs=none found nor any evidence of their having been there. Of course, I always take a can of Lysol with me and spray down the room, as well as never put my bags on the bed or floor. I would definitely stay again. The kids went to the pool, and I was actually able to use the work-out facility while they swam, as it was a room next to the pool, with clear glass to check the kids-and I got to watch a show I wanted to see, as there was a great TV in there, too. It was a great getaway! Read moreGenuine Expedia guest review
Great hotel! We stay with Windgate by Wyndham every time we travel!Genuine Hotels.com guest review
Great value for the price. Friendly staff.Genuine Hotels.com guest review
"Great time at the Wingate"
Hotel staff very friendly and accommodating. I would most definitely stay there again if we are ever in the St. Louis area.Genuine Hotels.com guest review
"Disappointed in hotel condition"
Disappointed in overall appearance of room. The tub surround was moldy at the base, and bathroom had peeling wallpaper. The footstool in room had a large stain. Furniture was chipped. Food was left in refrigerator. Carpet in hallway leading to room was heavily stained. We've stayed at other Wingates and the room was very nice and clean. Was surprised […] this location was so poor. We won't stay at this one again. Read moreGenuine Expedia guest review
"stay somewhere else"
Chose this hotel because it was so close to the concert venue. It was within walking distance of the venue. That was the only positive. Hotel is outdated. TV was terrible (including the remote). You could hear everything from the floor above (my room was on 2nd floor). It sounded like someone was beating the floor all night. Extremely noisy! Plus I […] just checked my bank account and I have a $50 fee showing up in addition to the cost of the room. Not sure what that's about so now I have to call and fight them on the added amount. I will not stay here again even though it's so close to the concert venue. Read moreGenuine Hotels.com guest review
"Pretty nice hotel"
The hotel was easy to get to per say, the sign to the hotel was torn off by the tornado that went through several several months ago. The service was very good, very nice hotel staff. The rooms were clean, didn't smell, but our couch had stains on it and the tub had stains in it. We were there for a concert and luckily they had a shuttle service to […] the venue, only problem was that they didn't pick us up after the concert, we had to walk, which wasn't all that far All in all it was a good hotel Read moreGenuine Hotels.com guest review
"Perfect place to stay if you're going to Riverport"
Great place to stay if you'e going to Riverport amphitheater (Verizon Wireless). Shuttle to venue, but also within walking distance. Very good continental breakfast. The room was decently cleaned, but not perfect. It is a smoke free hotel now, but our room still had a faint smell. Next time I go to a concert at the amp. I will use this hotel again.Genuine Expedia guest review
"nice for price"
everything was fine. Pretty clean except chairs in room were stained which made me not want to sit in them. Pool area was too warm to sit in to watch kids swim. Had to sit in weight room to watch them not to big of a deal.Genuine Hotels.com guest review
"Needs some care"
This particular Wyndham was in need of some updating. It was not up to the standard of other Wyndham properties at which we've stayed. The furnishings in the room were rather dumpy. The food on the buffet was put out in large quantities so the eggs were not very appealing by the time we ate. Basically clean and the staff was very friendly, just not […] the feeling of quality we have experienced at other locations. Read moreGenuine Hotels.com guest review
"Close to the sights I wanted to see"
I enjoyed my stay; however, I asked for a smoking room, and the hotel was non-smoking. I was not informed of this when I booked with hotels.com.Genuine Hotels.com guest review
"Nice size rooms."
This was a great value. You can tell this hotel is doing everything to improve. We saw new furniture being unloaded while we were there. I expect things will only get better for guests at this hotel.Genuine Hotels.com guest review
They originally gave us room and someone had peed in the bed and they just made it up and covered it up! The couch that was in the room was filthy! Big stains on it disgusting! Floors dirty I could go on and on! The lady at the front desk was very nice and tried to make it right but the place was dirty! If we could have found another hotel to stay at […] We would have! We will NOT be staying at one of your hotels again! Read moreGenuine Hotels.com guest review
Room was nice enough with everything in working condition. Breakfast was not bad and saved us money. Staff was very nonchalant upon check in and outGenuine Expedia guest review
Everything was great but the breakfast needs a little attentionGenuine Hotels.com guest review
The best thing about this hotel is its location. It is the closest hotel to the ampitheater. So it appears that they see no need to modernize the place or give good service. Upon arrival an uncaring registration clerk announced they had no king beds. When I protested that I had prepaid for one, one magically appeared. Room was average except they still […] have old, console tvs! Get a cab, stay a bit farther away. and feel like it is 2013 - not 1973 when you wake up. Read moreGenuine Hotels.com guest review
"Away from the hustle and bustle!"
Convenience! Quietness!Genuine Hotels.com guest review
The shuttle to and from the airport and to other locations I needed was priceless! Friendly folks, although too many on their phones while working. Good place to stay.Genuine Hotels.com guest review
"Hotel somewhat disappointing"
This was my first stay at a Winngate Hotel. I was not too impressed. Upon arrival the desk clerk's shirt was untucked and wrinkled, and he seemed frazzled. Though I had a reservation, my room was not ready and he had to check w/ housekeeping to see which rooms were ready. Another guest was waiting to check in as well, but there was only the one attendant […] at the desk. The hallway carpet appeared vacuumed, but had multiple stains down the entire corridor. There was an open janitorial trash can at the end of the hallway by the exit door which was very unsightly. I did not use the pool facilities. The breakfast facility was clean and spacious, though I only had coffee and juice. Food appeared pre-packaged. There were several dead bushes in the landscaping by the front door. The hotel is located near an industrial park - thus no local restaurants, etc. close by. Read moreGenuine Expedia guest review
it was what I anticipated, a nice, clean room for a nightGenuine Expedia guest review
Great rate and ok hotel. Good for a quick 1 night stayGenuine Hotels.com guest review
"Clean, comfortable, convenient"
The rooms are a little more dated than you would expect from looking at the outside of the building, but they are clean and in a convenient location. Free parking and 24 hr shuttle was what drew me to this hotel and it was a great value. I often take early morning flights and have to miss out on free breakfasts, however, my shuttle left the hotel at […] 4:30 am and they had continental breakfast available even at that early hour! It was a pleasant surprise and I would stay here again. Read moreGenuine Hotels.com guest review
"ok for the area"
There are more updated hotels in the area with better breakfast but it was convenient and had available rooms. We stayed at this property years ago and it was, of course, in much better condition. Looks like they could do with some basic maintenance. The shower stall was cracked, the wall paper was peeling. Breakfast is free but it consists of coffee, […] packaged Danish, reconstituted eggs and dried out sausage patties. Probably won't come back - if I remember the next time we book. Read moreGenuine Hotels.com guest review
"Visit to son and grandkids"
Stay was good. No problems. Appointments were nice.Genuine Hotels.com guest review
This place was great very nice and great customer service.Genuine Hotels.com guest review
We went for 2 night stay, we had to wait for you room at 330pm to be ready. We had several activities planned for our trip and was going to use the pool as evening or in-between activity. Well after we got there and checked in, we found out the pool was being worked on, so the kids were bummed. They offered YMCA passes but its a pain to load the car […] up drive over check in swim and do it all again in reverse order. One of the reason we choice this hotel was for the pool. They also have some construction going on for remodeling, and the guys well some are creepy with no manners. I would call ahead before you book to see if pool is finished if you plan on swimming. Read moreGenuine Hotels.com guest review
"Not a Good Stay"
I was not satisfied with our recent stay at Wingate, St. Charles. The tub was not clean, the chair and stool in the room were dirty, the bed was not comfortable, the morning breakfast of eggs on toast was cold and the toast was so hard it could not be eaten. The personnel at the desk were very nice but that was the best part. The police had to be called […] due to workers (19), who are there to refurbish the outside of the building, were having a B-B-Q and drinking beer...all that was fine until they were drunk, loud, using fowl language and the police were called. This all went on outside our third floor window until at least 11:00 p.m. We will not return. Read moreGenuine Hotels.com guest review
Beds are comfortable. Easy access onto highway. Room is clean. Staff is friendly and accomodating Neighborhood is neutral - a commercial office park. A couple negatives: hot tub is out of commission. TV has been missing for over a month in the weight room. Undergoing some exterior renovation, but construction does not affect the stay. Good choice for […] a good price. Read moreGenuine Hotels.com guest review
Stayed for the second time and very happy. Very clean.Genuine Hotels.com guest review
"1 Night Stay"
Great place to stay if you are catching a concert at the amphitheater. Within walking distance and tolerable for 1 night. They offered a shuttle, but the girl at the front desk neglected to tell us the driver had just left for the airport...she let us stand there waiting forever so we ended up walking to and from the show... which actually wasn't far […] at all. The overall experience was fine so I would stay there again for a show. Read moreGenuine Expedia guest review
"Very musty bad smell...........yuck"
The floors and carpets in the lobby were dirty. Our room smelled like the door had not been opened in years. It smelled musty and stale and old. The toilet in our bathroom Room #325 was completely disconnected from the floor and moved around, and anytime your turned on water it made a squealing sound!Genuine Hotels.com guest review
Only set back was the air conditioning would not run to temperature. Fantastic stay otherwise!Genuine Expedia guest review
"Good price, but not very clean"
The bed was comfortable. Sheets, pillows, comforter seemed clean. Staff member(s) were friendly. Was very quiet compared to many hotels we have stayed at. The sofa had many stains on it, enough that we did not want to sit on it. My wife walked on the floor with her bare feet and said it was sticky. Several things were broken, but not to the extent of […] not being usable. Read moreGenuine Hotels.com guest review
"A good choice."
Convenient to the interstate and convenient for dinner out in the St. Charles historic district. Everything a business traveler needed for a trouble free experience at a competitive or even slightly less expensive price than the surrounding choices. Nothing more I could ask for than that.Genuine Expedia guest review
"Okay in a pinch"
HVAC unit cycled every 20 minutes for 30 sec all nite! Room was very cold, sheets very rough, worst pillows I have ever slept upon. No one bad thing, just was unimpressed.Genuine Hotels.com guest review
"Had to ask for maid service"
The tub in our room was still dirty. We found out later it was because the drain was partially clogged. When we left to go sightseeing the first morning, we were greeted by the housekeepers in the hall & they asked if there was anything special we needed. We asked that the tub drain be fixed. When we got back that evening, nothing in our room had been […] cleaned, the drain wasn't fixed & the coffee supplies had not been replenished. We didn't realize we had to ask for maid service!!! Read moreGenuine Hotels.com guest review
The hotel had great potential and at the moment it was under construction, way different from Wyndham hotels but for what I paid not worth it. Rust in the door screws loose, lamp not functional over all just was not satisfied.Genuine Hotels.com guest review
"Perfect for business trip"
Very courteous and friendly staff, large room, comfortable. No complaints, very happy, would stay again.Genuine Hotels.com guest review
EXCELLENTGenuine Hotels.com guest review
"Not to happy."
The couch had stains on it. The tubs had rust in them, and the breakfast was less than desirable. But you get what you pay for.Genuine Hotels.com guest review
"Great motel within good distance to airport"
Everything was great with the motel very clean! Services was excellent, the only thing that could be updated, was the older style CRT TV to a newer model it kind of hummed and buzzed a few times, very comfortable king bed and bathroom excellent condition..Genuine Hotels.com guest review
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