it was a short trip to Dallas . Stayed at the hotel for a night. Staff was good but the rooms were disappointing . Room smells and not maintained properlyGenuine Hotels.com guest review
"Not what I expected..."
I was really expecting a little bit more comfort. I gathered that this hotel is an older one that has been remodeled cheaply with paint and fixtures. The breakfast selection was okay but if your looking for sausage, bacon etc... I didn't see any. The area could've been wiped down to give that cleanliness feel. I would go back if I didn't have any other […] options. Read moreGenuine Hotels.com guest review
"Worst hotel of Irving"
Hotel was not clean itself and the service was bad. The room had lot of flies, in it and Room cleaning service people was least bothered about it.Genuine Hotels.com guest review
Horrible!! We went to this hotel 2yrs ago and it was super! Now its the worst hotel I have stayed in!!! The room was dirty, personal was rude, pool dirty, and on the way out a dead fresh rat!! If you want a nice stay worth your money do not come here pay the extra to stay across the street.Genuine Hotels.com guest review
"I'll go somewhere else next time"
I encountered a transient in the hotel several times (she was begging for money and who knows what else) I told the front desk about it each time and finally when I returned in the evening she was gone.Genuine Hotels.com guest review
It was a decent hotel for the price.Genuine Hotels.com guest review
"best place to rest and regroup prior to deplanning"
We loved it...great place...so clean...nice staffGenuine Hotels.com guest review
"Cockroach Hotel by Wyndham"
This is one of the filthiest rooms that I have ever stayed in. I can't believe that Wyndham would allow a franchise hotel to be this rundown. The loby area is nice but the room was beat up, dirty, smelly and the carpet was stained all over the room. The carpet wasn't vacumed either as there was crumbs all over the room. The cockroach and other dead […] bugs in the light cover above the shower was the final straw. Read moreGenuine Hotels.com guest review
Paid for round trip ride to CFP and never got picked up. Had to pay another $150 to get back to hotel.Genuine Expedia guest review
"Nothing special, but completely adequate"
We stayed here for 2 days during the College Football Natioinal Championship. The hotel was fine for what it was - there weren't a lot of frills, but we also didn't need any. My biggest complaint would be the pillows. They were like sleeping on a bag of cotton balls. I wish they were firmer. I didn't bother complaining about it, though. I'm sure they […] would've remedied the situation if I had asked. The breakfast wasn't anything to write home about, but we only ate there one of the two days. And there were a lot of people there at the time. I'm sure it was hard to keep everything piping hot. Overall, it was a cheap place to stay and it filled the requirements. Clean and accessible. Read moreGenuine Expedia guest review
"Free parking is not free"
The expedia website stated free parking but that is deceiving. My credit card was charged $10 for parking. I am still disputing. The hotel itself felt dirty/dusty. The breakfast was ok.Genuine Expedia guest review
"Nice and accommodating"
Very nice and accommodating. We flew out of town for a week and they kept our vehicles safe and sound until we returned. When we returned, our rooms were ready for us.Genuine Expedia guest review
"Nice hotel close to airport"
The only negative thing we experienced was the A/C didn't work properly. It was probably because outside was 40, but building insulation made it quite warm inside. Fortunately we were able to crack the window and move the air around. Everything else was up to expectations.Genuine Expedia guest review
"Hotel was clean and close to airport."
Booked this hotel on a recent business trip to the Dallas/Ft. Worth area. The room was clean and pleasant, the rest of the hotel was clean and relaxing. The hotel staff were polite and helpfulGenuine Expedia guest review
Room was spacious and comfortable. The complimentary breakfast was great. It had a ton of options, even two different hot items every day. If I'm ever back in the Dallas area I would definitely stay here again.Genuine Expedia guest review
"Close to Airport"
Really close. Could hear airplanes flying overhead all the time. Stayed over OU/Texas game weekend and at night the hallways were too loud to sleep. Management should have controlled this better. Breakfast was great! Hot tub was broken. Can't complain about the price but if I were paying more I would expect more.Genuine Hotels.com guest review
Needs to be modernized mainly the carpet in hallwaysGenuine Expedia guest review
"Hated the bathroom"
Base boards in bathroom were dirty and the bottom part of the wall. The shower head was poor quality. And we didn't like the odor on the room. The comforter on the bed was stained. The room was a nice size and it was clean.Genuine Expedia guest review
It was great.Genuine Hotels.com guest review
"Not what I thought."
It was not what it look like online. Most of the things don't work.Genuine Hotels.com guest review
Hotel needs to be refurbished. Furniture and the bathroom definitely need replacing. Staff were nice and capable, but I will stay elsewhere next time.Genuine Hotels.com guest review
"Close to airport, dirty rooms, I have pictures"
The room was dirty, bathroom was never cleaned, carpet dirty and stained, fixtures falling out of the ceiling, left over dirtGenuine Expedia guest review
"Need some work"
Had to change rooms toilet was leaking in the first room. 2nd room curtains was bout to fall down and handles on the drawers was hanging off and something was on the wall that should have been cleaned offGenuine Expedia guest review
"Great overall value. Convenient location."
Overall very good. Gym equipment needs cleaningGenuine Hotels.com guest review
"Needs some renovation"
Nice staff, motel a little run down, mattress was terribleGenuine Expedia guest review
"Do not go to this hotel!"
First thing after I check in I ask where should I park. They tell me their parking lot is full that ill have to park across the street at a different hotel. Of course there are no refunds once you've booked a room. Then the air conditioner in my kept turning off in the middle of the night. I had to keep getting up to turn it back on. I will not return […] to this hotel! Read moreGenuine Hotels.com guest review
"Unfriendly staff and smells smokey"
There were 3 people in line in front of us checking in at the time and we had to wait over 30 minutes because she was the only one at the counter. The young lady that checked us in was very unfriendly and acted irritated towards us (maybe because everyone came at once?). The entire hotel smelled like cigarette smoke with the exception of our room. The […] room was clean and comfortable and the breakfast was good but I will not stay here again because of the unfriendly staff and overwhelming smoke smell. Sadly disappointing for the price. Read moreGenuine Expedia guest review
"Great For The Price"
This hotel is just great for the price. It was completely booked each night we were there. The only bad encounters we had were we didn't get rooms even close to each other (we were travelling with friends & booked 3 months in advance) and stains in the carpet. Everything else was great: service, check-in/check-out, location, pool, and breakfast.Genuine Hotels.com guest review
"Made Our weekend Awesome"
Exceptional! My husband and I were in the city to attend our grandson's high school graduation. Alex, the receptionist, was outstanding. She was friendly, polite accommodating but quite professional. The room was very large, clean and comfortable. The breakfast was very good and offered a variety of options. the hotel's location is right on the freeway […] which made it easy to navigate the city. Our stay was wonderful and we will definitely stay there again. Read moreGenuine Hotels.com guest review
Great expirence! Close to airport and lots of shops and restaurants.Genuine Expedia guest review
It's fine if you only stay for couple days. No hot breakfast only the complimentary one. The room is old and the wall is thin. We we were woke up at mid night because of the TV loud from next door.Genuine Expedia guest review
"Services not good"
Did not receive our wakeup call. Talked to Renee the assistant manager after rereturning from our vacation. Her response included comments like that is why people have cell phones and why there are alarm clocks in the room. We forgot our phone charger and did not want to leave the phone on. We counted on this wakeup call to catch our shuttle on time. […] Telling me to use other backup means does not justify her incompetent staff members. Read moreGenuine Hotels.com guest review
Room was beat up or worn out. Drawers were missing, stains all over the floor. Bath tub was chipped and stained. Hallways were dirty and in bad need of a vacuuming. Vending machine room was dirty and in disrepair with water leaking on the floor. A towel was there to soak up the mess the hotel staff was very nice including cleaning ladiesGenuine Expedia guest review
"A little of both"
It was a great experience especially since it was our first family vacation. Rooms were always cleaned and breakfast was simple yet good. Cons: Hot tub was out of service and based on previous guest comments it has been. Also, pool should get cleaned more often.Genuine Expedia guest review
Very two to three star rating. Limited parking - poor access to entry to hotel.Genuine Hotels.com guest review
"Not up to Wingate Standards"
The room was not being maintained. There were two lights out in the bedroom and one light out in the bathroom. The refrigerator was inoperative. The bathtub deck had turned grayish black. The paint on the back of the bathroom door was in terrible shape. The bathroom light fixture was crooked.Genuine Expedia guest review
"It served it purpose"
The hotel served it's purpose but needs some updating. Two of the lamps in our room didn't even work and there was quite a bit of rust on things. The bathroom door did not latch either. But the bed was clean and the breakfast was sufficient.Genuine Hotels.com guest review
"OK hotel for the short business trip"
The location is by the airport so expect to hear airplanes over head, the room was comfortable and a good size. The pool was small and very crowded, hot tub was being repaired. Breakfast was good with both hot and cold selection.TV and microwave in the room were broken.Genuine Hotels.com guest review
Everything is good except the spa around is not opened.Genuine Expedia guest review
"NOT A HAPPY EXPERIENCE"
We chose this hotel because of it's close proximity to DWF Airport. We had an early morning flight. We were given Room 119 and it was a disaster. The room had been battered. The furniture and carpet were heavily stained. Furniture legs broken, desk drawer missing, moldy spots on the bathroom wallpaper, metal molding around doors chipped and paint removed, […] bathroom tub extremely discolored and stained especially around drain. Wireless phone had low battery and did not work. The only positive: the sheets and towels were clean. Read moreGenuine Hotels.com guest review
"Weekend at the Final Four"
We were looking for an economical yet nice facility to stay in. Prices for hotels were elevated it seemed possible due to the multiple events going on in the DFW areas. I decided to take a chance and try an unnamed hotel. I have used the process before- I can say it was successful. It proved successful this visit too. I was traveling with a 89 year […] old Mom. The hotel met our needs. Read moreGenuine Expedia guest review
"You get what you pay for."
Went to Dallas for a weekend, I knew we would not be spending much time in the room due to a busy schedule, so I did not want to spend to a lot on a room. This place needs to be totally renovated and soon. The carpeting was stained, the bathroom was very beat up and the lobby smelled like a men's room.Genuine Expedia guest review
"Nascar And Grapevine"
Straight shot of 15 minutes to Texas Motor Speedway. 5 minutes to Grapevine's Main Street where there is super food choices on South Main around Highway 114 service roads. Downtown try Willhoyts and Talborts. AND....there is a very good Cigar Room along Main street downtown. It sits in the Northwest corner of Main and a street who's name I do not remember. […] Enjoy your stay. Read moreGenuine Hotels.com guest review
"Good place, good price. Overall good stay"
Place was nice and located really good to where we were going and what we were doing. Only thing was faucet in restroom was really loose like it was about to fall off. Otherwise room was really comfortable and everything else was good. Would stay again.Genuine Hotels.com guest review
1st room smelled of stale smoke even though non-smoking room. No one answered telephone for over 45 minutes when I tried calling to arrange shuttle from airport to hotel. When I asked about it was told they were busy checking in people and couldn't answer phone.Genuine Expedia guest review
"Great stay at a great place"
Stay was wonderful. Room was clean. Breakfast was awesome. Best deal in Dallas. Stay during the Final Four weekend. While other hotels jacked up their prices, the Wingate gave me a 15% discount. I would LIVE here if I could.Genuine Expedia guest review
Everything was great except the refrigerator didn't work and out food was spoiledGenuine Expedia guest review
Room was clean and comfortable. Easy access to everything. Morning breakfast eggs and sausage are horrivlble. Luckily there are other things to choose. Overall great deal.Genuine Hotels.com guest review
Hotel was very nice but the manager was very rude. I'm a frequent business travel and can stay at any hotel chain that I choose. I will never choose this one again. This is the second survey that I have gotten on this stay-did anybody read the first one?Genuine Hotels.com guest review
"Good location close to DFW and highways"
The front desk staff is very friendly and were very efficient on check-in and check out. The room was very comfortable and clean, but definitely odd. The in-room refrigerator was broken and never fixed and there was no bed spread or extra blankets. The A/C worked fine, though, so the blanket problem wasn't important. I reported the lack of blankets […] and spread as well as a very odd lamp to the staff. The bedside lamp would not light, and it turns out it was on the same circuit as the lamp in the hallway, so you couldn't use it at night unless you also wanted the hall light on all night?! Plugging it into another outlet, though, would have put the alarm clock on the switched outlet. The electrical outlet in the bathroom was also non-functional. Despite these oddities, I found the room more comfortable than other nearby hotels I've used before, and the breakfast was much better here as well. It was well stocked unless you got downstairs at the last minute, which I did only one day. Read moreGenuine Expedia guest review
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