"Close to Airport"
Really close. Could hear airplanes flying overhead all the time. Stayed over OU/Texas game weekend and at night the hallways were too loud to sleep. Management should have controlled this better. Breakfast was great! Hot tub was broken. Can't complain about the price but if I were paying more I would expect more.Genuine Hotels.com guest review
It was great.Genuine Hotels.com guest review
"Not what I thought."
It was not what it look like online. Most of the things don't work.Genuine Hotels.com guest review
Hotel needs to be refurbished. Furniture and the bathroom definitely need replacing. Staff were nice and capable, but I will stay elsewhere next time.Genuine Hotels.com guest review
"Close to airport, dirty rooms, I have pictures"
The room was dirty, bathroom was never cleaned, carpet dirty and stained, fixtures falling out of the ceiling, left over dirtGenuine Expedia guest review
"Need some work"
Had to change rooms toilet was leaking in the first room. 2nd room curtains was bout to fall down and handles on the drawers was hanging off and something was on the wall that should have been cleaned offGenuine Expedia guest review
"Great overall value. Convenient location."
Overall very good. Gym equipment needs cleaningGenuine Hotels.com guest review
"Needs some renovation"
Nice staff, motel a little run down, mattress was terribleGenuine Expedia guest review
"Do not go to this hotel!"
First thing after I check in I ask where should I park. They tell me their parking lot is full that ill have to park across the street at a different hotel. Of course there are no refunds once you've booked a room. Then the air conditioner in my kept turning off in the middle of the night. I had to keep getting up to turn it back on. I will not return […] to this hotel! Read moreGenuine Hotels.com guest review
"Unfriendly staff and smells smokey"
There were 3 people in line in front of us checking in at the time and we had to wait over 30 minutes because she was the only one at the counter. The young lady that checked us in was very unfriendly and acted irritated towards us (maybe because everyone came at once?). The entire hotel smelled like cigarette smoke with the exception of our room. The […] room was clean and comfortable and the breakfast was good but I will not stay here again because of the unfriendly staff and overwhelming smoke smell. Sadly disappointing for the price. Read moreGenuine Expedia guest review
"Great For The Price"
This hotel is just great for the price. It was completely booked each night we were there. The only bad encounters we had were we didn't get rooms even close to each other (we were travelling with friends & booked 3 months in advance) and stains in the carpet. Everything else was great: service, check-in/check-out, location, pool, and breakfast.Genuine Hotels.com guest review
"Made Our weekend Awesome"
Exceptional! My husband and I were in the city to attend our grandson's high school graduation. Alex, the receptionist, was outstanding. She was friendly, polite accommodating but quite professional. The room was very large, clean and comfortable. The breakfast was very good and offered a variety of options. the hotel's location is right on the freeway […] which made it easy to navigate the city. Our stay was wonderful and we will definitely stay there again. Read moreGenuine Hotels.com guest review
Great expirence! Close to airport and lots of shops and restaurants.Genuine Expedia guest review
It's fine if you only stay for couple days. No hot breakfast only the complimentary one. The room is old and the wall is thin. We we were woke up at mid night because of the TV loud from next door.Genuine Expedia guest review
"Services not good"
Did not receive our wakeup call. Talked to Renee the assistant manager after rereturning from our vacation. Her response included comments like that is why people have cell phones and why there are alarm clocks in the room. We forgot our phone charger and did not want to leave the phone on. We counted on this wakeup call to catch our shuttle on time. […] Telling me to use other backup means does not justify her incompetent staff members. Read moreGenuine Hotels.com guest review
Room was beat up or worn out. Drawers were missing, stains all over the floor. Bath tub was chipped and stained. Hallways were dirty and in bad need of a vacuuming. Vending machine room was dirty and in disrepair with water leaking on the floor. A towel was there to soak up the mess the hotel staff was very nice including cleaning ladiesGenuine Expedia guest review
"A little of both"
It was a great experience especially since it was our first family vacation. Rooms were always cleaned and breakfast was simple yet good. Cons: Hot tub was out of service and based on previous guest comments it has been. Also, pool should get cleaned more often.Genuine Expedia guest review
Very two to three star rating. Limited parking - poor access to entry to hotel.Genuine Hotels.com guest review
"Not up to Wingate Standards"
The room was not being maintained. There were two lights out in the bedroom and one light out in the bathroom. The refrigerator was inoperative. The bathtub deck had turned grayish black. The paint on the back of the bathroom door was in terrible shape. The bathroom light fixture was crooked.Genuine Expedia guest review
"It served it purpose"
The hotel served it's purpose but needs some updating. Two of the lamps in our room didn't even work and there was quite a bit of rust on things. The bathroom door did not latch either. But the bed was clean and the breakfast was sufficient.Genuine Hotels.com guest review
"OK hotel for the short business trip"
The location is by the airport so expect to hear airplanes over head, the room was comfortable and a good size. The pool was small and very crowded, hot tub was being repaired. Breakfast was good with both hot and cold selection.TV and microwave in the room were broken.Genuine Hotels.com guest review
Everything is good except the spa around is not opened.Genuine Expedia guest review
"NOT A HAPPY EXPERIENCE"
We chose this hotel because of it's close proximity to DWF Airport. We had an early morning flight. We were given Room 119 and it was a disaster. The room had been battered. The furniture and carpet were heavily stained. Furniture legs broken, desk drawer missing, moldy spots on the bathroom wallpaper, metal molding around doors chipped and paint removed, […] bathroom tub extremely discolored and stained especially around drain. Wireless phone had low battery and did not work. The only positive: the sheets and towels were clean. Read moreGenuine Hotels.com guest review
"Weekend at the Final Four"
We were looking for an economical yet nice facility to stay in. Prices for hotels were elevated it seemed possible due to the multiple events going on in the DFW areas. I decided to take a chance and try an unnamed hotel. I have used the process before- I can say it was successful. It proved successful this visit too. I was traveling with a 89 year […] old Mom. The hotel met our needs. Read moreGenuine Expedia guest review
"You get what you pay for."
Went to Dallas for a weekend, I knew we would not be spending much time in the room due to a busy schedule, so I did not want to spend to a lot on a room. This place needs to be totally renovated and soon. The carpeting was stained, the bathroom was very beat up and the lobby smelled like a men's room.Genuine Expedia guest review
"Nascar And Grapevine"
Straight shot of 15 minutes to Texas Motor Speedway. 5 minutes to Grapevine's Main Street where there is super food choices on South Main around Highway 114 service roads. Downtown try Willhoyts and Talborts. AND....there is a very good Cigar Room along Main street downtown. It sits in the Northwest corner of Main and a street who's name I do not remember. […] Enjoy your stay. Read moreGenuine Hotels.com guest review
"Good place, good price. Overall good stay"
Place was nice and located really good to where we were going and what we were doing. Only thing was faucet in restroom was really loose like it was about to fall off. Otherwise room was really comfortable and everything else was good. Would stay again.Genuine Hotels.com guest review
1st room smelled of stale smoke even though non-smoking room. No one answered telephone for over 45 minutes when I tried calling to arrange shuttle from airport to hotel. When I asked about it was told they were busy checking in people and couldn't answer phone.Genuine Expedia guest review
"Great stay at a great place"
Stay was wonderful. Room was clean. Breakfast was awesome. Best deal in Dallas. Stay during the Final Four weekend. While other hotels jacked up their prices, the Wingate gave me a 15% discount. I would LIVE here if I could.Genuine Expedia guest review
Everything was great except the refrigerator didn't work and out food was spoiledGenuine Expedia guest review
Room was clean and comfortable. Easy access to everything. Morning breakfast eggs and sausage are horrivlble. Luckily there are other things to choose. Overall great deal.Genuine Hotels.com guest review
Hotel was very nice but the manager was very rude. I'm a frequent business travel and can stay at any hotel chain that I choose. I will never choose this one again. This is the second survey that I have gotten on this stay-did anybody read the first one?Genuine Hotels.com guest review
"Good location close to DFW and highways"
The front desk staff is very friendly and were very efficient on check-in and check out. The room was very comfortable and clean, but definitely odd. The in-room refrigerator was broken and never fixed and there was no bed spread or extra blankets. The A/C worked fine, though, so the blanket problem wasn't important. I reported the lack of blankets […] and spread as well as a very odd lamp to the staff. The bedside lamp would not light, and it turns out it was on the same circuit as the lamp in the hallway, so you couldn't use it at night unless you also wanted the hall light on all night?! Plugging it into another outlet, though, would have put the alarm clock on the switched outlet. The electrical outlet in the bathroom was also non-functional. Despite these oddities, I found the room more comfortable than other nearby hotels I've used before, and the breakfast was much better here as well. It was well stocked unless you got downstairs at the last minute, which I did only one day. Read moreGenuine Expedia guest review
The facility was very nice, but the manager was very rude. He loudly scolded me in front of other guests for walking through the lobby without my shoes on. I am a frequent business traveler and will not be treated like a second-class citizen.Genuine Hotels.com guest review
"Not Too Far from Good Restaurants"
Staff is friendly and provided good service. The room and hotel were clean and comfortable. I'm lucky being from the local area and know there are MANY good restaurants and popular hamburger joints (5 guys, In & Out Burger, and Smash Burger) just a couple of exits east of the hotel on 114 (head south (right) on MacArthur). The BEST Barbecue restaurants […] (Hard Eight) is on Freeport Parkway north of 635. All are less than 5 miles from the hotel. Dennys is very close and is open 24 hours (Dennys is Dennys). Read moreGenuine Hotels.com guest review
"total comfort and relaxation"
I was able to go to the seperate living area and read while my wife went to bed earlier and I had seperate light so not to disturb her and the room was very clean and smelled very fresh when we enteredGenuine Expedia guest review
Great breakfast. Average hotel. Hot tub was drained and unavailable for use for my 3 day stay.Genuine Expedia guest review
"Close to Grapevine Mills Mall"
It was great. Comfortable, pleasant, and very relaxing.Genuine Expedia guest review
"Convenient location, good value for money"
Hotel was nice and clean, and conveniently located close to the airport. Although there is no restaurant inside the hotel, two hotels within short walking distance (across the street and next door) have nice restaurants, and 24 hour Denny's is next door as well.Genuine Hotels.com guest review
Found two roaches in my roomGenuine Hotels.com guest review
Clean rooms free breakfast free business shuttle free airport shuttle friendly staffGenuine Expedia guest review
Only stayed here one night for an over night layover, but was happy with what we did experience. Staff was friendly, shuttle to and from the airport, and a Denny's within walking distance! Rooms were nice and beds were comfortable.Genuine Hotels.com guest review
I booked for one night stay in a suite w/ ajetted tub. Room was very nice & clean. soft pillows, bed was comfortable, room was well worth the money. Downfall is the jetted tub was smaller than expected or other hotels for that matter. Not big enough for 2 adults. Even tho we did not have breakfast I went down to the front desk during breakfast hour […] & the spread was amazing. The staff was quick & very helpful smooth check in & check out. They could use some upgrade to the gym area but I was able to get a comfortable cardio workout in. All in all I would say for the price I would recommend & use again myself. Read moreGenuine Hotels.com guest review
"Great for overnight stay only"
The hotel is located a bit out of the way from major attractions, but we had a pleasant stay. Room were clean, front desk was very accomodating, and the rooms were very quiest. What we did notice was the maintenance of the hotel wasnt very strong, as we found holes in the shower curtain and grout was missing from the walls of the bathroom. The AC unit […] was also malfunctioning in our room with either arctic blast cold or sahara heat settings. Otherwise this was an excellent hotel for the price. Read moreGenuine Expedia guest review
"Close to DFW with shuttle"
Nice stay prior to flight early morning flight at DFW. Front desk very helpful in finding restaurants, explaining where to get shuttle at airport. Made fresh coffee early to accomodate morning flight. Rooms clean, could use a little updating, but comfortable. Would stay here again.Genuine Expedia guest review
"You Pay For What You Get!"
The staff were friendly and check-in was easy. The paneling in the bathroom was peeling and the room needed an update. Besides the fact that the bathroom and rooms need updating, the stay was great! You certainly get what you pay for!Genuine Hotels.com guest review
Used it before...Comfortable and good price rangeGenuine Hotels.com guest review
kind reception staff, helpful. hotel rooms very comfortable!Genuine Hotels.com guest review
Perfect sight for a quick trip to Dallas. Friendly staff and nice breakfast options. Thanks!Genuine Hotels.com guest review
"did not have room ready it was 17:30, had to wait"
first room they gave us was dirty when we walked in, bed was still messy, houskeeping hadn't cleaned room yet.had to wait 45 minutes, when we got new room it had know towels, and smelled like sour mop.Genuine Expedia guest review
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