"Week in Brisbane"
Front desk staff were very helpful and friendly. Location is great. Not having free wifi in the room is a nuisance for business persons. Although there were two computers available as courtesy, only worked for eight out of our nine day stay and this meant having to leave the comfort of your room to access it. Hotel restaurant did not a great menu for […] lunch and dinner. For the price it could do better. The jim air conditioner did not seem to work well Read moreGenuine Hotels.com guest review
"Very nice place to stay."
Great hotel and very close to downtown. Don't bother with the continental breakfast there; it's cheaper getting something off the menu. The food is great and the staff very friendly. The parking garage there is the worst I've ever seen. Very difficult to drive in that garage with any size vehicle. If you stay here, bring extra patience while trying […] to get to your parking area. Other than that, very nice place. Read moreGenuine Hotels.com guest review
Everything was lovely except the air conditioner didn't work. The hotel staff got the maintenance man to come look at it, but he was on his way home. He said it was broken and he couldn't fix it until the next day. The staff put me in a different room and gave me a complimentary bottle of wine, but that room was just as hot. I advised the staff and […] they said they were sorry but all the rooms were having the same difficulty. Read moreGenuine Hotels.com guest review
This was a lovely hotel, but the air conditioner did not work, and it was HOT outside! They transferred me to another room and gave me a complimentary bottle of wine, but that room was no better. Maintenance had left for the day, so we were just hot all night long. Other than the air conditioner, it was a lovely hotel and the staff were very nice. the […] restaurant had FABULOUS food! Read moreGenuine Hotels.com guest review
"Nice modern vibe"
Nice modern vibe, friendly staff. Roma Parkland right across street is a great place for an after dinner walk. Only downside was I noticed lobby bathrooms were not attended to oftenGenuine Hotels.com guest review
"Will be back for sure."
Close to CBD and the hospital where I had appointments. Reception service was very good . Room was comfy and balcony good for a view and fresh air. Meals in the restaurant were very good. Carpark was a bit tight but it done the job and was very cheap compared to others close by.Genuine Hotels.com guest review
Absolutely fantastic customer service. Caring & friendly staff. Excellent food.Genuine Hotels.com guest review
Prefect location, just a short walk to train and to city. The staff were friendly and very accommodating, we arrived after an early fight and just expected a bag drop but they had a room available and let us have an early check in. We were so greatful!!Genuine Hotels.com guest review
"Good Place on a mountain with 97% operational WiFi"
Hotel was comfortable and nice. It was on Spring HILL! I enjoyed my stay. It was a good hotel but the Wifi was not working for 24 hours. This was terrible since i needed it for work. I called and they politely said they were working on it. So i couldnt get mad. I left and worked at Starbucks.Genuine Hotels.com guest review
"Urban Brisbane, fully recommended"
the hotel exceeded our expectations , great location once you get to use the free bus service, staff were excellent in all areas of the hotel, the bar staff in particular actually gave the impression that they were interested in you and what you had been visiting etc., where you came from and their service was excellent. the food was very good and ample […] portions, hopefully we will visit Brisbane again and will be stopping at the Urban. We also want to try the boutique hotel in Melbourne, really looking forward to that one. 11 out of 10 for Brisbane. Read moreGenuine Hotels.com guest review
"Urban hotel review"
Really happy with my stay at this hotel..Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
I arrived mid morning expecting to be shown promptly to my room. Instead I was told to come back at 2pm, that my room was not ready yet. Being an interstate traveler I expected better. On the plus side the room was beautiful, the bed huge and lush and I had my own mini balcony. The pool was lovely and late check out was appreciated. All in all a good […] experience. I'd come here again. Read moreGenuine Hotels.com guest review
"Best nights sleep I have had in a long time!"
Convenient location, nicely appointed hotel. Only small issue- carpark was very small and difficult to negotiate. Very friendly staff. The best thing....that oh so comfortable bed! Greatest night sleep I have had in a long time.Genuine Hotels.com guest review
Absolutely loved this hotel, would definitely go back. It was in a very good location,easy to walk to a lot places. The bar and food was excellent and the staff were very friendly and helpful.Genuine Hotels.com guest review
It was lovely, however the reception staff didn't receive the confirmation email from Hotel.com and I waited around for about half an hour whilst they tried to locate it. In the end I forwarded them my confirmation and I was checked in.Genuine Hotels.com guest review
"Good hotel centric good condition"
Great stay, good gymGenuine Hotels.com guest review
"Funky, fun hotel"
Stayed one night at Urbane . . . funky hotel . . .large, well decorated room. Small balcony which is a great feature. There is an outdoor pool and small hot tube, which I did not use. The hotel is located at the top of Spring Hill, a steep walk, so take a taxi especially if you have a suit caseGenuine Hotels.com guest review
"Nice Location, Friendly Staff"
Stayed here just for two nights. It's a really short walk to Brisbane CBD but your not right in the middle of it so it's a great location. The staff were friendly and the room was nice and clean.Genuine Expedia guest review
"Good hotel close to the city with free parking."
Good Hotel with reasonable prices, free or cheap parking and walking distance to every thing.Genuine Expedia guest review
"Comfortable, clean and enjoyable accommodation"
Conveniently located close to the city but without city crowds and noise. Delightful park opposite, pool perfect temperature, restaurant ok. Friendly and efficient cleaning staff.Genuine Expedia guest review
very good as it always is when ever we stay at the urban.the staff are always friendly and can't do enough to help.we always stay at the urban when we arrive in Brisbane and when we leave returning to the uk.Genuine Hotels.com guest review
"Clean & Funky"
Clean and funky hotel, close enough to everything but not too close. Big comfy bed. Restaurant downstairs was very convenient in the morning. Would stay here again.Genuine Hotels.com guest review
"Our Brissy weekend"
Loved every minute of it...great location! Car parking was a hassell but once we parked we didnt have to use the car at all - kids loved it, pool and gym (aka JIM) were also great!Genuine Hotels.com guest review
We had a great time at Brisbane and being able to have a good sleep was amazing. I would recommend this hotel to anyone.Genuine Hotels.com guest review
Staff were all very friendly, location was fantastic (close to town, shopping and Roma St train station) Clean and tidy would stay again.Genuine Hotels.com guest review
Hotel staff at front desk wernt friendly happy gave us the key and sent us on our way .took us 10mins to work out lift to first floor which frustrated us no clear instructions .welcoming was appulling and veiw was back of a hotel .no foxtel for kids room to place food in fridge due to counter food . Checking out was the same took money and sent us on […] our way .car park is ridiculously a hassel to park no room car without nearly hitting yellow poles. .horrible memories Read moreGenuine Hotels.com guest review
"Convenient for a hop"
Great location. Parking is a nightmare in the undercover car park..very narrow if you have a big car. We stayed overnight and indeed very close to everything.Genuine Hotels.com guest review
Experience was fine, but why expect an essay for a short review?Genuine Expedia guest review
Hotel is clean, location fantastic, beds are comfortable to sleep. I would like to recommend to travellers..Genuine Hotels.com guest review
The car park was quite confusing and very tight for vehicle access, and the bathroom in our room was extremely small to accommodate 4 people. The shower flooded from the door, and we had to use the minimal linen we had to push up against the door whilst showering to avoid the flooding which was disappointing. Apart from these two issues we enjoyed our […] stay at your property. We would stay again. Thank you Read moreGenuine Hotels.com guest review
A useful location and reasonable rates. Only downfall was regard to car parking. Paying for carparking doesn't guarantee a spot on busy nights and no other local parking availableGenuine Hotels.com guest review
My husband and our two kids stayed in a twin studio room. Which had a mini bar, as well as complimentary tea, coffee, etc. We stayed two nights and the room was clean, and serviced daily. Was suitable for what we wanted - just somewhere to check in, sleep, and pop in and out of, between the things we had on for the weekend. Positioned close to mall […] etc. The car park is a bit tight if you have a large vehicle. Read moreGenuine Hotels.com guest review
Great hotel, really close to the train station and City center. Staff were friendly, mini bar was full, gym was well equipped, recommend to all. Hotel is used by air hostesses so you know its good qualityGenuine Hotels.com guest review
The onsite Gazebo Bar & Restaurant offers excellent service in very pleasant surroundings - and the food is great. The Suite we booked was great value, well appointed and very comfortable.We will be staying again on our next brisbane visitGenuine Hotels.com guest review
"Nice hotel close to engagement"
Nil out of ordinary attended for a function at the hotel so had no need to go anywhere anywhere else very enjoyable venue in the LoftGenuine Expedia guest review
"good hotel room, worst car park"
Hotel location and rooms are find. but the underground car part is the worst I ever seen.Genuine Expedia guest review
Nice hotel, comfy beds. The room is not very spacious but is clean and you can prepare a cofee or a tea in the morning.Genuine Expedia guest review
"Convenient and friendly"
This was a one night stay for a party and the proximity of the motel to the city was fantastic. For a family of 4 it was comfy with very easy access. There were some difficulties with the car park automatic gate which were rectified easily, the car parks were very tight and for $15 / night in the city I think that it reasonable.Genuine Expedia guest review
we stayed 5 days and the room was never fully serviced some days the toilet paper wasn't topped up some days the tea & Coffee - some days the bathroom was only half cleaned- maybe it was because we were in the cheap seats wit a fly stay package? didn't feel very specialGenuine Expedia guest review
"it was a great hotel i was luckey with a balcony v"
it was a great hotel i was lucky with a view of the park across the road and saw great sunrices and sunsets. the people at the hotel were friendly and always had a smile theywere helpful always . it was close to trainstations and a free suttle bus outside wich took yoy to the cityGenuine Expedia guest review
The staff were very friendly and helpful. The room was comfortable and the restaurant and room service were quick with tasty options.Genuine Hotels.com guest review
"It was Ok"
While the staff were great - the room was a bit musty and their cleaning let them down in our rating (few areas in the bathroom).Genuine Expedia guest review
A/C thermostat poor, tiny bathroom that pooled with water - no drain, restaurant service poor - waited 10-15mins - eventually went to counter - told to see the other staff member - who took another order ahead of me who came later. Left to have breakfast somewhere else. Should award a medal for negotiating the carpark without damaging your car, someone […] else's car or someone else. Scary !! Read moreGenuine Expedia guest review
"Long weekend stay"
The only great service we got was from the staff in the restaurant. Our room was not cleaned properly with empty bottles under the bed that was never ours over the 3 nights. Did not appreciate having lipstick on our so called clean glasses while my wife does not use lipstick. And having to wait minutes to use elevator as they use two of the three for […] service use not cool. One other thing was to only get informed when we aerie that we will be charged for parking. Read moreGenuine Hotels.com guest review
"Nice hotel but staff is not friendly"
We stayed there two nights hotel is good but the staff at the reception not professional and friendly No one help you at all so do not expect lot from staffGenuine Expedia guest review
Very nice views from our 7th floor and we were even upgraded to a king bed! My wife and I enjoyed this particular Hotel as it was clean, professional, quiet and private. Thanks guys :)Genuine Hotels.com guest review
"central to city and transport"
one night stay to visit festival, budget accom, great staffGenuine Expedia guest review
Affordable hotel that appears to have been recently refurbished.Genuine Hotels.com guest review
"Nice stay in Urban"
I really appreciate the excellant services and the cleaniness.Genuine Expedia guest review
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