"Week in Brisbane"
Front desk staff were very helpful and friendly. Location is great. Not having free wifi in the room is a nuisance for business persons. Although there were two computers available as courtesy, only worked for eight out of our nine day stay and this meant having to leave the comfort of your room to access it. Hotel restaurant did not a great menu for […] lunch and dinner. For the price it could do better. The jim air conditioner did not seem to work well Read moreGenuine Hotels.com guest review
"Very nice place to stay."
Great hotel and very close to downtown. Don't bother with the continental breakfast there; it's cheaper getting something off the menu. The food is great and the staff very friendly. The parking garage there is the worst I've ever seen. Very difficult to drive in that garage with any size vehicle. If you stay here, bring extra patience while trying […] to get to your parking area. Other than that, very nice place. Read moreGenuine Hotels.com guest review
Everything was lovely except the air conditioner didn't work. The hotel staff got the maintenance man to come look at it, but he was on his way home. He said it was broken and he couldn't fix it until the next day. The staff put me in a different room and gave me a complimentary bottle of wine, but that room was just as hot. I advised the staff and […] they said they were sorry but all the rooms were having the same difficulty. Read moreGenuine Hotels.com guest review
This was a lovely hotel, but the air conditioner did not work, and it was HOT outside! They transferred me to another room and gave me a complimentary bottle of wine, but that room was no better. Maintenance had left for the day, so we were just hot all night long. Other than the air conditioner, it was a lovely hotel and the staff were very nice. the […] restaurant had FABULOUS food! Read moreGenuine Hotels.com guest review
"Nice modern vibe"
Nice modern vibe, friendly staff. Roma Parkland right across street is a great place for an after dinner walk. Only downside was I noticed lobby bathrooms were not attended to oftenGenuine Hotels.com guest review
"Great stay and service!"
I had a great stay Hotel Urban Brisbane. My room was clean and comfortable, I enjoyed the food at the restaurant, used the gym, and it was convenient to the CBD. I'm also particularly grateful because when I arrived, I informed the woman working at the front desk that I was a bit disappointed because a tour I had planned to go on the next day had been […] canceled (going on the tour was the whole reason I had come to Brisbane). I mentioned it really only to vent, but the woman took it upon herself to research several other tour companies and options for what I could do the next day. She dropped off printouts with contact information and brochures at my door. I really appreciated her going above and beyond in hopes of making my visit (not just my stay at the hotel) a good one. I would definitely stay here again. Thanks! Read moreGenuine Hotels.com guest review
"Up the hill"
This hotel is up a step hill so be prepared to lug your luggage up or take a cab. There is no microwave but if you sign a waiver they will heat up food for you. The balcony is really nice to sit and dry clothes.Genuine Hotels.com guest review
"Funky, fun hotel"
Stayed one night at Urbane . . . funky hotel . . .large, well decorated room. Small balcony which is a great feature. There is an outdoor pool and small hot tube, which I did not use. The hotel is located at the top of Spring Hill, a steep walk, so take a taxi especially if you have a suit caseGenuine Hotels.com guest review
very good as it always is when ever we stay at the urban.the staff are always friendly and can't do enough to help.we always stay at the urban when we arrive in Brisbane and when we leave returning to the uk.Genuine Hotels.com guest review
"Clean & Funky"
Clean and funky hotel, close enough to everything but not too close. Big comfy bed. Restaurant downstairs was very convenient in the morning. Would stay here again.Genuine Hotels.com guest review
"Our Brissy weekend"
Loved every minute of it...great location! Car parking was a hassell but once we parked we didnt have to use the car at all - kids loved it, pool and gym (aka JIM) were also great!Genuine Hotels.com guest review
We had a great time at Brisbane and being able to have a good sleep was amazing. I would recommend this hotel to anyone.Genuine Hotels.com guest review
Staff were all very friendly, location was fantastic (close to town, shopping and Roma St train station) Clean and tidy would stay again.Genuine Hotels.com guest review
Hotel staff at front desk wernt friendly happy gave us the key and sent us on our way .took us 10mins to work out lift to first floor which frustrated us no clear instructions .welcoming was appulling and veiw was back of a hotel .no foxtel for kids room to place food in fridge due to counter food . Checking out was the same took money and sent us on […] our way .car park is ridiculously a hassel to park no room car without nearly hitting yellow poles. .horrible memories Read moreGenuine Hotels.com guest review
"Convenient for a hop"
Great location. Parking is a nightmare in the undercover car park..very narrow if you have a big car. We stayed overnight and indeed very close to everything.Genuine Hotels.com guest review
Hotel is clean, location fantastic, beds are comfortable to sleep. I would like to recommend to travellers..Genuine Hotels.com guest review
The car park was quite confusing and very tight for vehicle access, and the bathroom in our room was extremely small to accommodate 4 people. The shower flooded from the door, and we had to use the minimal linen we had to push up against the door whilst showering to avoid the flooding which was disappointing. Apart from these two issues we enjoyed our […] stay at your property. We would stay again. Thank you Read moreGenuine Hotels.com guest review
A useful location and reasonable rates. Only downfall was regard to car parking. Paying for carparking doesn't guarantee a spot on busy nights and no other local parking availableGenuine Hotels.com guest review
My husband and our two kids stayed in a twin studio room. Which had a mini bar, as well as complimentary tea, coffee, etc. We stayed two nights and the room was clean, and serviced daily. Was suitable for what we wanted - just somewhere to check in, sleep, and pop in and out of, between the things we had on for the weekend. Positioned close to mall […] etc. The car park is a bit tight if you have a large vehicle. Read moreGenuine Hotels.com guest review
Great hotel, really close to the train station and City center. Staff were friendly, mini bar was full, gym was well equipped, recommend to all. Hotel is used by air hostesses so you know its good qualityGenuine Hotels.com guest review
The onsite Gazebo Bar & Restaurant offers excellent service in very pleasant surroundings - and the food is great. The Suite we booked was great value, well appointed and very comfortable.We will be staying again on our next brisbane visitGenuine Hotels.com guest review
"Nice hotel close to engagement"
Nil out of ordinary attended for a function at the hotel so had no need to go anywhere anywhere else very enjoyable venue in the LoftGenuine Expedia guest review
"good hotel room, worst car park"
Hotel location and rooms are find. but the underground car part is the worst I ever seen.Genuine Expedia guest review
Nice hotel, comfy beds. The room is not very spacious but is clean and you can prepare a cofee or a tea in the morning.Genuine Expedia guest review
"Convenient and friendly"
This was a one night stay for a party and the proximity of the motel to the city was fantastic. For a family of 4 it was comfy with very easy access. There were some difficulties with the car park automatic gate which were rectified easily, the car parks were very tight and for $15 / night in the city I think that it reasonable.Genuine Expedia guest review
we stayed 5 days and the room was never fully serviced some days the toilet paper wasn't topped up some days the tea & Coffee - some days the bathroom was only half cleaned- maybe it was because we were in the cheap seats wit a fly stay package? didn't feel very specialGenuine Expedia guest review
"it was a great hotel i was luckey with a balcony v"
it was a great hotel i was lucky with a view of the park across the road and saw great sunrices and sunsets. the people at the hotel were friendly and always had a smile theywere helpful always . it was close to trainstations and a free suttle bus outside wich took yoy to the cityGenuine Expedia guest review
The staff were very friendly and helpful. The room was comfortable and the restaurant and room service were quick with tasty options.Genuine Hotels.com guest review
"It was Ok"
While the staff were great - the room was a bit musty and their cleaning let them down in our rating (few areas in the bathroom).Genuine Expedia guest review
A/C thermostat poor, tiny bathroom that pooled with water - no drain, restaurant service poor - waited 10-15mins - eventually went to counter - told to see the other staff member - who took another order ahead of me who came later. Left to have breakfast somewhere else. Should award a medal for negotiating the carpark without damaging your car, someone […] else's car or someone else. Scary !! Read moreGenuine Expedia guest review
"Long weekend stay"
The only great service we got was from the staff in the restaurant. Our room was not cleaned properly with empty bottles under the bed that was never ours over the 3 nights. Did not appreciate having lipstick on our so called clean glasses while my wife does not use lipstick. And having to wait minutes to use elevator as they use two of the three for […] service use not cool. One other thing was to only get informed when we aerie that we will be charged for parking. Read moreGenuine Hotels.com guest review
"Nice hotel but staff is not friendly"
We stayed there two nights hotel is good but the staff at the reception not professional and friendly No one help you at all so do not expect lot from staffGenuine Expedia guest review
Very nice views from our 7th floor and we were even upgraded to a king bed! My wife and I enjoyed this particular Hotel as it was clean, professional, quiet and private. Thanks guys :)Genuine Hotels.com guest review
"central to city and transport"
one night stay to visit festival, budget accom, great staffGenuine Expedia guest review
Affordable hotel that appears to have been recently refurbished.Genuine Hotels.com guest review
"Nice stay in Urban"
I really appreciate the excellant services and the cleaniness.Genuine Expedia guest review
Great overall, 2nd time stay and will return.Genuine Hotels.com guest review
"nice hotel and was close to suncorp stadium"
very clean and spacious rooms. nice bathrooms and very comfortable bedsGenuine Expedia guest review
"Friendly helpful staff"
Could not thank the staff enough so help full rooms big clean and comfortable close to the cbd.Genuine Expedia guest review
We didn't enjoy our 1 night stay here. Our room was not cleaned very well. There was a large hair ball (the size of a rat) in our bathroom, the showers were mouldy and green in the corners, 3 of our bathroom towels had stains on them. The showers also leaked water under the shower door so that the bathroom effectively flooded. As there was a bar downstairs […] there were lots of drunks hanging around the reception area and in the lifts. On a positive note, we had breakfast downstairs. The service was great and the food was delicious. Read moreGenuine Expedia guest review
"good hotel close to CBD"
Great refurbishment of an old hotel, rooms were comfortable and large enough with good views over the parks and city. Great restaurant and bar.Genuine Expedia guest review
"Hotel position excellent."
Park views were obscured by timber rail fence which also attempted to hide air conditioning unit for restaurant (very noisy) as was the air con. in the room. e could not sleep with the air con on. We could not open the door for fresh air as the air con on the roof was so noisy. Very disappointing.Genuine Expedia guest review
room was fine, but the restaurant was surprisingly goodGenuine Expedia guest review
The room was small, the shower area tiny, no toilet brush. The airconditioning unit was very noisy, and not very effective. There was a little table, and what seemed like a piece off a chair on the balcony. Obviously did not get to sit out there. We paid $118 a night, and I admit that is a good price, but I have stayed in Hotels for around that price […] and less which had 100% better conditions that The Urban. Read moreGenuine Expedia guest review
Front office staff was not friendly. Room was smelly and when complained,they gave another room. No appologyGenuine Hotels.com guest review
Service was in line with reviews. Clean well appointed rooms and nice bar downstairs. Would definitely stay again.Genuine Hotels.com guest review
"Great Hotel at reasonable price"
Recently refurbished hotel with friendly staff. He stayed there for 3 nights and enjoyed yor stay.Genuine Expedia guest review
"Urban Hotel Brisbane"
All up it was very good. My compliments to Robin on front desk & Chuck at the Gazebo bar. It's this kind of staff that makes an experience for your clientele. Compliments to both!Genuine Hotels.com guest review
Our only faults was our meals in the restaurant, we waited 90 minutes which caused our 2 little ones to get restless, also the menu is very minimal and they ran out of their main ingrediant, Steak. Apart from that we would still recommend and come back again. Staff of all levels are great.Genuine Expedia guest review
Picked because of its location to Roma st station..was a mighty uphill climb and not at all convenient. Restaurant didn't have XXXX beer on tap (as advertised) or in bottles, only one gown in room for two of us, hallways lined with room service trays (at 3pm) heated pool not heated. A disappointing experience and we will not recommend.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )