All hotels in Brisbane, Queensland, Australia
1 room, 2 adults
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345 Wickham Terrace, Spring Hill, QLD, 4000, Australia, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 185 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Funky, fun hotel"
Stayed one night at Urbane . . . funky hotel . . .large, well decorated room. Small balcony which is a great feature. There is an outdoor pool and small hot tube, which I did not use. The hotel is located at the top of Spring Hill, a steep walk, so take a taxi especially if you have a suit case
Genuine Hotels.com guest review
1 night trip Dec 5, 2014
Michael
AU
4.0 / 5Excellent
"Nice Location, Friendly Staff"
Stayed here just for two nights. It's a really short walk to Brisbane CBD but your not right in the middle of it so it's a great location. The staff were friendly and the room was nice and clean.
Genuine Expedia guest review
Other trip Dec 1, 2014
Mark
AU
4.0 / 5Excellent
"Good hotel close to the city with free parking."
Good Hotel with reasonable prices, free or cheap parking and walking distance to every thing.
Genuine Expedia guest review
Other trip Dec 1, 2014
Paul
AU
4.0 / 5Excellent
"Comfortable, clean and enjoyable accommodation"
Conveniently located close to the city but without city crowds and noise. Delightful park opposite, pool perfect temperature, restaurant ok. Friendly and efficient cleaning staff.
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
AU
4.0 / 5Excellent
"uk travellers"
very good as it always is when ever we stay at the urban.the staff are always friendly and can't do enough to help.we always stay at the urban when we arrive in Brisbane and when we leave returning to the uk.
Genuine Hotels.com guest review
4 night romance trip Nov 7, 2014
A Traveler
GB
4.0 / 5Excellent
"Clean & Funky"
Clean and funky hotel, close enough to everything but not too close. Big comfy bed. Restaurant downstairs was very convenient in the morning. Would stay here again.
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2014
Jessica
AU
4.0 / 5Excellent
"Our Brissy weekend"
Loved every minute of it...great location! Car parking was a hassell but once we parked we didnt have to use the car at all - kids loved it, pool and gym (aka JIM) were also great!
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
Karen
AU
5.0 / 5Outstanding
"holiday"
We had a great time at Brisbane and being able to have a good sleep was amazing. I would recommend this hotel to anyone.
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
Bella
AU
4.0 / 5Excellent
"Compact convenience"
Compact room next to park and 10 mins walk to city/Queenstreet mall so very convenient for shopping and restaurants after the day's activities. Parking at A$15/day. Updated decor, clean room and comfy bed.
Genuine Hotels.com guest review
2 night family trip Oct 21, 2014
C Tan
AS
5.0 / 5Outstanding
"Cherry Frost"
Staff were all very friendly, location was fantastic (close to town, shopping and Roma St train station) Clean and tidy would stay again.
Genuine Hotels.com guest review
2 night trip Oct 18, 2014
Cherry
AU
1.0 / 5Poor
"disappointed stay"
Hotel staff at front desk wernt friendly happy gave us the key and sent us on our way .took us 10mins to work out lift to first floor which frustrated us no clear instructions .welcoming was appulling and veiw was back of a hotel .no foxtel for kids room to place food in fridge due to counter food . Checking out was the same took money and sent us on our way .car park is ridiculously a hassel to park no room car without nearly hitting yellow poles. .horrible memories
Genuine Hotels.com guest review
1 night family trip Oct 11, 2014
A Traveler
AU
4.0 / 5Excellent
"Convenient for a hop"
Great location. Parking is a nightmare in the undercover car park..very narrow if you have a big car. We stayed overnight and indeed very close to everything.
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
Ozsubie
AU
4.0 / 5Excellent
"Long reviews"
Experience was fine, but why expect an essay for a short review?
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
GB
4.0 / 5Excellent
"comfy beds"
Hotel is clean, location fantastic, beds are comfortable to sleep. I would like to recommend to travellers..
Genuine Hotels.com guest review
2 night trip Sep 27, 2014
comfy beds
SG
3.0 / 5Good
The car park was quite confusing and very tight for vehicle access, and the bathroom in our room was extremely small to accommodate 4 people. The shower flooded from the door, and we had to use the minimal linen we had to push up against the door whilst showering to avoid the flooding which was disappointing. Apart from these two issues we enjoyed our stay at your property. We would stay again. Thank you
Genuine Hotels.com guest review
2 night trip Sep 6, 2014
A Traveler
AU
4.0 / 5Excellent
"Good Value"
A useful location and reasonable rates. Only downfall was regard to car parking. Paying for carparking doesn't guarantee a spot on busy nights and no other local parking available
Genuine Hotels.com guest review
2 night romance trip Sep 5, 2014
A Traveler
AU
4.0 / 5Excellent
My husband and our two kids stayed in a twin studio room. Which had a mini bar, as well as complimentary tea, coffee, etc. We stayed two nights and the room was clean, and serviced daily. Was suitable for what we wanted - just somewhere to check in, sleep, and pop in and out of, between the things we had on for the weekend. Positioned close to mall etc. The car park is a bit tight if you have a large vehicle.
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
Marianne
AU
5.0 / 5Outstanding
"Great service"
Great hotel, really close to the train station and City center. Staff were friendly, mini bar was full, gym was well equipped, recommend to all. Hotel is used by air hostesses so you know its good quality
Genuine Hotels.com guest review
6 night trip Aug 11, 2014
Tom Rockingham
GB
5.0 / 5Outstanding
"Excellent Service"
The onsite Gazebo Bar & Restaurant offers excellent service in very pleasant surroundings - and the food is great. The Suite we booked was great value, well appointed and very comfortable.We will be staying again on our next brisbane visit
Genuine Hotels.com guest review
1 night trip Aug 4, 2014
Bauro
AU
4.0 / 5Excellent
"Nice hotel close to engagement"
Nil out of ordinary attended for a function at the hotel so had no need to go anywhere anywhere else very enjoyable venue in the Loft
Genuine Expedia guest review
Other trip Aug 6, 2014
Rob
AU
3.0 / 5Good
"good hotel room, worst car park"
Hotel location and rooms are find. but the underground car part is the worst I ever seen.
Genuine Expedia guest review
Other trip Jul 27, 2014
A Traveler
AU
4.0 / 5Excellent
"Nice hotel"
Nice hotel, comfy beds. The room is not very spacious but is clean and you can prepare a cofee or a tea in the morning.
Genuine Expedia guest review
Other trip Jul 15, 2014
Andreea
AU
4.0 / 5Excellent
"Convenient and friendly"
This was a one night stay for a party and the proximity of the motel to the city was fantastic. For a family of 4 it was comfy with very easy access. There were some difficulties with the car park automatic gate which were rectified easily, the car parks were very tight and for $15 / night in the city I think that it reasonable.
Genuine Expedia guest review
Other trip Jul 13, 2014
Katrina
AU
3.0 / 5Good
"room condition"
we stayed 5 days and the room was never fully serviced some days the toilet paper wasn't topped up some days the tea & Coffee - some days the bathroom was only half cleaned- maybe it was because we were in the cheap seats wit a fly stay package? didn't feel very special
Genuine Expedia guest review
Other trip Jul 10, 2014
mary
AU
5.0 / 5Outstanding
"it was a great hotel i was luckey with a balcony v"
it was a great hotel i was lucky with a view of the park across the road and saw great sunrices and sunsets. the people at the hotel were friendly and always had a smile theywere helpful always . it was close to trainstations and a free suttle bus outside wich took yoy to the city
Genuine Expedia guest review
Other trip Jun 29, 2014
lynnie
AU
4.0 / 5Excellent
"Great Location"
The staff were very friendly and helpful. The room was comfortable and the restaurant and room service were quick with tasty options.
Genuine Hotels.com guest review
4 night family trip Jun 19, 2014
JoSharlee
AU
3.0 / 5Good
"It was Ok"
While the staff were great - the room was a bit musty and their cleaning let them down in our rating (few areas in the bathroom).
Genuine Expedia guest review
Other trip Jun 27, 2014
A Traveler
AU
2.0 / 5Fair
"Stay Elsewhere"
A/C thermostat poor, tiny bathroom that pooled with water - no drain, restaurant service poor - waited 10-15mins - eventually went to counter - told to see the other staff member - who took another order ahead of me who came later. Left to have breakfast somewhere else. Should award a medal for negotiating the carpark without damaging your car, someone else's car or someone else. Scary !!
Genuine Expedia guest review
Other trip Jun 16, 2014
John
AU
2.0 / 5Fair
"Long weekend stay"
The only great service we got was from the staff in the restaurant. Our room was not cleaned properly with empty bottles under the bed that was never ours over the 3 nights. Did not appreciate having lipstick on our so called clean glasses while my wife does not use lipstick. And having to wait minutes to use elevator as they use two of the three for service use not cool. One other thing was to only get informed when we aerie that we will be charged for parking.
Genuine Hotels.com guest review
3 night family trip Jun 6, 2014
Dennis
AU
4.0 / 5Excellent
"Nice hotel but staff is not friendly"
We stayed there two nights hotel is good but the staff at the reception not professional and friendly No one help you at all so do not expect lot from staff
Genuine Expedia guest review
Other trip Jun 8, 2014
A Traveler
AU
4.0 / 5Excellent
"nice views"
Very nice views from our 7th floor and we were even upgraded to a king bed! My wife and I enjoyed this particular Hotel as it was clean, professional, quiet and private. Thanks guys :)
Genuine Hotels.com guest review
1 night trip May 24, 2014
timmy b
AU
4.0 / 5Excellent
"central to city and transport"
one night stay to visit festival, budget accom, great staff
Genuine Expedia guest review
Other trip May 29, 2014
A Traveler
AU
4.0 / 5Excellent
"Great location"
Affordable hotel that appears to have been recently refurbished.
Genuine Hotels.com guest review
1 night family trip May 24, 2014
Magnus
AU
4.0 / 5Excellent
"Nice stay in Urban"
I really appreciate the excellant services and the cleaniness.
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
AU
4.0 / 5Excellent
Great overall, 2nd time stay and will return.
Genuine Hotels.com guest review
1 night family trip May 3, 2014
Vince
AU
5.0 / 5Outstanding
"nice hotel and was close to suncorp stadium"
very clean and spacious rooms. nice bathrooms and very comfortable beds
Genuine Expedia guest review
Other trip May 2, 2014
cookie
AU
4.0 / 5Excellent
"Friendly helpful staff"
Could not thank the staff enough so help full rooms big clean and comfortable close to the cbd.
Genuine Expedia guest review
Other trip Mar 23, 2014
kate
AU
2.0 / 5Fair
"Disappointing"
We didn't enjoy our 1 night stay here. Our room was not cleaned very well. There was a large hair ball (the size of a rat) in our bathroom, the showers were mouldy and green in the corners, 3 of our bathroom towels had stains on them. The showers also leaked water under the shower door so that the bathroom effectively flooded. As there was a bar downstairs there were lots of drunks hanging around the reception area and in the lifts. On a positive note, we had breakfast downstairs. The service was great and the food was delicious.
Genuine Expedia guest review
Other trip Mar 5, 2014
Amber
AU
5.0 / 5Outstanding
"good hotel close to CBD"
Great refurbishment of an old hotel, rooms were comfortable and large enough with good views over the parks and city. Great restaurant and bar.
Genuine Expedia guest review
Other trip Feb 20, 2014
A Traveler
AU
3.0 / 5Good
"Hotel position excellent."
Park views were obscured by timber rail fence which also attempted to hide air conditioning unit for restaurant (very noisy) as was the air con. in the room. e could not sleep with the air con on. We could not open the door for fresh air as the air con on the roof was so noisy. Very disappointing.
Genuine Expedia guest review
Other trip Feb 5, 2014
A Traveler
AU
4.0 / 5Excellent
"ok hotel"
room was fine, but the restaurant was surprisingly good
Genuine Expedia guest review
Other trip Feb 2, 2014
A Traveler
AU
2.0 / 5Fair
The room was small, the shower area tiny, no toilet brush. The airconditioning unit was very noisy, and not very effective. There was a little table, and what seemed like a piece off a chair on the balcony. Obviously did not get to sit out there. We paid $118 a night, and I admit that is a good price, but I have stayed in Hotels for around that price and less which had 100% better conditions that The Urban.
Genuine Expedia guest review
Other trip Jan 30, 2014
A Traveler
AU
3.0 / 5Good
Front office staff was not friendly. Room was smelly and when complained,they gave another room. No appology
Genuine Hotels.com guest review
2 night business trip Jan 18, 2014
Chula Jinadasa
CA
4.0 / 5Excellent
"lovely stay"
Service was in line with reviews. Clean well appointed rooms and nice bar downstairs. Would definitely stay again.
Genuine Hotels.com guest review
1 night business trip Jan 10, 2014
A Traveler
AU
4.0 / 5Excellent
"Great Hotel at reasonable price"
Recently refurbished hotel with friendly staff. He stayed there for 3 nights and enjoyed yor stay.
Genuine Expedia guest review
Other trip Jan 8, 2014
sean
AU
5.0 / 5Outstanding
"Urban Hotel Brisbane"
All up it was very good. My compliments to Robin on front desk & Chuck at the Gazebo bar. It's this kind of staff that makes an experience for your clientele. Compliments to both!
Genuine Hotels.com guest review
2 night trip Dec 30, 2013
Christina
AU
4.0 / 5Excellent
"Family getaway."
Our only faults was our meals in the restaurant, we waited 90 minutes which caused our 2 little ones to get restless, also the menu is very minimal and they ran out of their main ingrediant, Steak. Apart from that we would still recommend and come back again. Staff of all levels are great.
Genuine Expedia guest review
Other trip Jan 6, 2014
Albert Family
AU
2.0 / 5Fair
"Wouldnt return"
Picked because of its location to Roma st station..was a mighty uphill climb and not at all convenient. Restaurant didn't have XXXX beer on tap (as advertised) or in bottles, only one gown in room for two of us, hallways lined with room service trays (at 3pm) heated pool not heated. A disappointing experience and we will not recommend.
Genuine Hotels.com guest review
1 night trip Jan 1, 2014
ontap61
AU
4.0 / 5Excellent
"service and location"
Just a little bit disappointing that the hotel has no normal menu available during the Christmas and Boxing day. ( just the in-room dinning menu available only)
Genuine Hotels.com guest review
3 night trip Dec 25, 2013
Daniel
AU
4.0 / 5Excellent
"great service and clean facilities"
When we first got to the room, there wasn't a TV remote. When we tried to order room service, there wasn't a menu..so some things were missing to start with but they reacted well and it was a very comfortable stay.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2013
mummy lock
AU
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