Excellent!Genuine Hotels.com guest review
"Good location, pretty rooms, uncomfortable bed"
The hotel is in a great location and the rooms are well arranged. The bed was unfortunately very uncomfortable which was surprising for a high end hotel.Genuine Expedia guest review
"I stayed in this hotel for 3nightd only."
It centeraly located the only reason I did not give it 5 stars over all rating is becouse the inter net in the room and public areas was very, very very poor. Any one w needs access to the net service will suffer dearly.Genuine Expedia guest review
"Elegant hotel near Arc de Triomphe"
The hotel has undergone an update and upgrade since we last stayed in 2011. After a delay in the availability of the room at check-in, the remainder of the stay was a delight. The hotel has a new modern elegance. The lobby and rooms are well appointed. The staff is friendly and helpful. The location is a bit removed from the tourist attractions but […] is just a short walk from the metro. Read moreGenuine Expedia guest review
"I would stay there again"
I had a wonderful stay. When I arrived I asked the person at the desk if he spoke English and I was told “No.” Luckily for me I do speak enough French to get my point across. As soon as I started to speak French he continued the entire conversation in English. My room was small by American standards and very warm. I had to open the Juliet balcony doors […] to cool down the room on several occasions. The room was very clean, however, it was obvious that the bathroom mirror was not cleaned daily. The area was very nice and I felt very safe walking around late at night. Transportation to this location was very convenient. I would defiantly go back again. Read moreGenuine Expedia guest review
Pretty good for an European hotel.Genuine Expedia guest review
"Excellent service but rooms need upgrades"
The service cannot be beat. The room was a little dated. The location was 3 blocks from the Champs - very convenient. I am not certain of the value, but we will return.Genuine Hotels.com guest review
No courtesy coffee or cookies for guest in the morning No high speed internet (very slow connection had to go out of the hotel to a remote pay site to get high speed connection) They advertised high speed internet and that was one of the reasons I booked with them.Genuine Expedia guest review
The front staff was very friendly. The conciege was very willing to help and made several arrangements for us.Genuine Expedia guest review
"Good Hotel near Champs Elysee"
Hotel is about 3 blocks off the Champs Elysee and about three blocks from the Arc de Triumphe. Neighborhood is quiet. Not many cafes or shops bneraby so the nearest food/shopping is on tye Champs Elysee which can be pricey. Hotel staff very good and helpful. Room was clean and a good size. Free WiFi was a plus. Large bath (full tub/shower) with separate […] toliet area. Hotel offers English papers in the lobby each day including USA Today (Europe version) Wall Street Journel and the International Herald. Read moreGenuine Expedia guest review
"ok hotel not outstanding"
excellent very helpful staff. breakfast only restaurant. I would rate this hotel 3 1/2 starsGenuine Expedia guest review
the rooms were so small you could barely squeeze into them and I even paid for an upgrade to a bigger room. i dont think a smurf would be comfortable in one these rooms...not a 4 star hotel by any standards but the people were really helpful and friendly. location was also convenientGenuine Hotels.com guest review
"An American Girl Goes to Paris Solo"
Hotel staff was very friendly and went out of their way to be helpful. Multilingual staff. Didn't have any problems communicating in English or my Frenchish (English and French!). Nearest Subway was about 5 min away as was the Champs Elysees. It was located in a very quiet area. Not much in terms of retail or restaurants in immediate area though there […] are a couple of cafes scattered about. While I returned to the hotel late a few times I did not feel unsafe. Wary and cautious, but secure. Free Wifi was a plus and appreciated. Disadvantages: No coffee maker, fridge, or iron in room. Must call room service for ice. No clock radio but stereo was present. Adv: Free wifi, 1 standard American Outlet, large room for European or US standards, nice bed linens, Hermes bath products (loved them!), excellent water pressure, and the cute little bear housekeeping left on my bed that said Bon Nuit (Good Night). Read moreGenuine Expedia guest review
This hotel is very close to the Arc de Triomphe, Champs E'lysee, and subway access. We originally booked a king bed but found our room on the 4th floor very noisy and a bit small. This was an upgrade room booked through Expedia. Noises were all-day long and sounded like construction or room cleaning but there was no work being done anywhere near us--strange. […] We upgraded to a junior suite on the 7th floor room 715. The staff was very very helpful, courteous, and showed us the room before we made the move. We had a partial view of the top of the Eiffel tower, the Arc, and the Pantheon from our little balcony. If you can afford this room, or the 7th floor, do it, it's worth it. Overall I'd give it 4 out of 5 because of the initial room situation. Seriously, the staff was really helpful. If we ever go back to Paris, we would probably stay closer to the St. Germain area because the food choices and shopping are more affordable and walking along the Sein is more accessible. Read moreGenuine Expedia guest review
"Lovely European Hotel"
This hotel has a helpful staff, good restaurant, good food in the bar and is so well located for easy easy access to public transportation.Genuine Expedia guest review
a very nice hotel. Staff was vewry helpful.Genuine Hotels.com guest review
near the "arc and the champ" made for a perfect location to tour the city. would reccomend it!Genuine Hotels.com guest review
"Very close to Arc de Triomphe & Champs Elysees"
Lovely hotel, great location, the ambience, staff and quality of service helped create a fabulous first experience in Paris.Genuine Hotels.com guest review
First of all, expedia dnt give me what i paid for. Got to the hotel and was given a smelling room with wardrobes that dont close. Changed room twicw. was finally given a better room courtesy of the guest service manager who intervened after much complains. Eventually, i tried to enjoy my stay.Genuine Expedia guest review
"GREAT HOTEL/ SERVICE/ LOCATION"
We stayed here 2 nights, and loved it. The staff was very friendly, helpful, and we loved our bedding!Genuine Expedia guest review
"Very good but pricey"
Friendly staff who went above and beyond for our comfort. 2 bad things: - The heating was broken in our room for a long time. - The hotel ran out of food overnight for room service.Genuine Hotels.com guest review
"Excellent service and attention to detail o"
From the moment we arrived until the day we left, the staff were wonderful. They attended to all out needs. Nothing was too much trouble. We arrived early and our room was made available at 11am. As it was our first holiday in Paris, the staff were there to advise us of the places to visit. The only downside was the fact our coach from Champs-Élysées […] to Charles de Gaulle. Read moreGenuine Expedia guest review
The hotel had mixed reviews with some construction work on site etc However when I got there, this hotel knocked the ball out of the park. From the moment I stepped to the door to the moment I stepped out, the service was brilliant. The food at the restaurant was fantastic. The luxury room I stayed in was amazing, very large and featured a balcony, […] multiple access points to the large bathroom with waterfall shower head available as one of the options in the shower. Amenities in room was great with N espresso machine available as well. I felt at home and very relaxed here, wireless was fast and efficient as well. Location is great and close to metro and many restaurants, shops etc I think I have found myself my perfect location for the Paris stopovers in the future ;O) Read moreGenuine Hotels.com guest review
"Wonderfully renovated hotel near Arc de Triomphe"
We have stayed at this hotel several times over the past 25 years and have always found it to be handily located, near the Arc de Triomphe and the great stores and sidewalk cafes on the Champs Elysees. The staff have always been friendly and helpful. And the hotel has gone through an amazing transformation since our last stay! Beautifully and functionally […] decorated, both in the public areas and in the rooms. Read moreGenuine Expedia guest review
"Perfect for a weekend in Paris"
Great hotel, great location perfect for our two day trip. Room was great . Would definitely recommend and return again when next in ParisGenuine Expedia guest review
"Rejuvenating and relaxing"
The hotel is located very close to the Arc de Triomphe, Metro and bus stand for the Air France shuttle to the airports. We were in Paris to attend the Tour de France (which was close by) and to visit friends, conveniently catching the Metro to meet in the 5th and 6th arrondissements. We did little else in the 8th and 17th arrondissements, but found […] the Sofitel luxurious and relaxing and after a terrible accommodation experience in Beaune. The disadvantage was that it was occasionally difficult to leave the room. The air conditioning was a pleasant retreat from the Parisian hot summer heat. We were able to stay in the extremely roomy and well-fitted Junior Suite, which was ideal as luggage included a bicycle requiring assemblage. The WiFi was very good; the coffee and tea bar was excellent and bathroom huge and extremely impressive. As we were mainly with friends in Paris, we did not rely on the staff for recommendations or concierge services so I am unable to share a review of these services. In our casual dealing, the staff were pleasant and efficient. Read moreGenuine Expedia guest review
"A Future All-Star Property Just Not Yet!"
The staff of the hotel are outstanding and very accommodating. There is a major renovation underway that should make for a first class hotel when completed. Unfortunately, neither EXPEDIA or the hotel disclosed that there was such a renovation going on. The hallways/stairwells/elevator areas are currently under such work and heavily wreak of chemicals […] (reminds one of fingernail polish remover - if you were sniffing it right out of the bottle). We complained to the front desk because we couldn't walk down the hall to our room it was so strong. They quickly moved us to a higher floor where it was less intense but still bothersome. Fortunately, the smell was not in the rooms. Once work finished on Friday afternoon, the smell began to fade and was almost undetectable by Sunday morning. Still, I feel that there should have been disclosure of this fact given the price that we were paying per room for the weekend. Again, I cannot say enough about the manager, staff and their attentiveness - they were really terrific. Read moreGenuine Expedia guest review
"Service not what we expected for the price"
Considering the construction, the hotel was in pretty good shape. The staff however were not helpful and in fact quite the opposite. I was with my three young granddaughters and expected the concierge would be of great help. He sent us to a restaurant that was extremely expensive and the waiter was extremely rude. He got us a taxi that cost twice as […] much an any other taxi. He sent us off to the Muse d'Orsay on a Monday morning, not informing us that it was closed. At other hotels we have used at this price we have had only the best information and helpfulness from the concierge . This was very disappointing. Ann (the manager) was lovely in trying to make up for this, but overall a very bad taste was left for Sofitel. Read moreGenuine Hotels.com guest review
"Sofitel Arc de Triumphe"
First class service, hotel in a great location nr Champs Elysee and handy for the Metro at Etolile. Renovation currently in progress but it did not affect our stay. Staff so helpful.Genuine Expedia guest review
"Paris new year trip"
Absolutely brilliant hotel!!!! Even though building works were taking place there was no disruption. The hotel was even more luxury than expected, easily the best hotel have ever stayed in. Hotel staff were very helpful. Would recommend having the breakfast in bed and using the room service.Genuine Expedia guest review
"Good overall except for details."
The location of this hotel is terrific for tourism. The hotel is under refurbishment but still a good hotel. My two only concerns: we have booked 2 non smoking bedrooms and one of them had a terrible cigarrette smelling. On the other room the fridge was not working at all (all drinks were not refrigerated). I have spent 4 nights with my family there […] and after complaining about that 3 times and no solution given, I simply gave up trying (I was on vacation and I did not want to spend time with that in Paris). The staff is courteous and very professional (I really do not undestand with the fridge was not replaced or they have changed our room) I think it is not acceptable a Sofitel hotel doe not look for the details (such as the smelling bedroom and the broken fridge). Read moreGenuine Expedia guest review
"Good location, a few disappointments..."
Extensive building work currently being carried out (end of Dec - prob well into Jan) which was particularly noisy early in the mornings and if your room was on that side of the building - which mine was! Room was small-ish with a view of the roof so not sure booking through this site gets you a view. Also, breakfast not included but this was stated […] from the outset but still disappointing considering how much it was. Location was handy for the Champs Elysee, Arc de Triomphe and metro stations. Read moreGenuine Expedia guest review
"Very pleasant experience"
Close to shopping and sights as well as metro, staff extremely accommodating, it felt very plush. It was nice to have help and advice from staff in a city where we were unfamiliar with the language and culture. We felt that everyone bent over backward to assure our satisfactionGenuine Hotels.com guest review
"Sofitel - Arc de Triomphe - Paris"
The hotel is in a nice quiet location, but still close to major landmarks such as the Arc de Triomphe and Champs Elysee. Annoyingly one of our rooms was not ready on arrival, even though it was 5pm. However, the management did offer a complimentary drink in the bar while we waited, about 20 mins. The rooms (deluxe) and bathrooms were spacious and well […] equipped. The cleaning service was very good. Free wi-fi throughout the hotel, although connection in the room sometimes required assistance from the technical department. The quality of the concierge staff varied from excellent to average. All ordered taxis arrived on time, I recommend this if you are a group of 4 people. The breakfast is expensive, but the pastries are excellent quality. If cost is an issue there are cafes within a 5 minute walk. We would stay again if coming to Paris next month! Read moreGenuine Hotels.com guest review
"Dirty and run down"
Watch out. Old and run down.Genuine Hotels.com guest review
"Would definitely go back"
Enjoyed our stay, staff was very helpful. Liked the location. Room was a good size.Genuine Expedia guest review
Short walk from the Arc de Triomphe and the Champs Elysee. Beautiful hotel with great furnishings.Genuine Hotels.com guest review
"Great stay... bad timing"
Once again, a wonderful stay in Paris. The Sofitel Arc de Triomphe is a lovely hotel, situated just off the Champs Elysee. Our big mistake (my own fault) was booking during Bastille Day! The celebrations continued over several days and into the weekend with quite a few shops and restaurants closed. The only negative comment with regard to the hotel […] was the fact that the restaurant is not open on a weekend. That said, hey you are in Paris and we found a wonderful Italian restaurant which was reasonably priced, at the end of the street. Read moreGenuine Expedia guest review
"Very impressive. Would definitely recommend."
The staff was pleasant, helpful and friendly. A very positive experience. The apricots and fruit teas at reception were wonderful. The bar staff were very knowledgeable about the wines and made an excellent recommendation.Genuine Expedia guest review
TBGenuine Hotels.com guest review
"Great business hotel on a quiet side street"
Nice location close to L'Arc de Triomphe. Clean, modern rooms with nice bathrooms and great amenities. Room was not big but bed was comfortable. Small gym. Walking distance to shopping streets and many historical monuments. Breakfast was ok, lobby bar had a nice mediterranean snack menu with good wine list.Genuine Hotels.com guest review
فندق لا يعلى عليه ممتاز من جميع النواحي موقع خرافي وغرف ذات تصميم حديث فعلا انصح به وبشدة وإذا زرت باريس مرة اخرى لن اسكن الا فيه بإذن الله كنت حاجز جونير سويت خورافي وانصح به خصوصا انه يحتوي على شطاف في دورة المياه اعزكم الله وهذه الميزة لاتوجد الا في عدد بسيط جداً من الغرف ،، رقم الغرفة كان (١١٥Genuine Hotels.com guest review
"Reasonable price for 5 star"
very friendly staff good location humble lobby decent roomsGenuine Hotels.com guest review
"호텔의 안락함 좋아요!"
고급호텔이라 전반적인 수준은 높은 편입니다. 침대의 만족도가 좋구요. 주변 경관도 만족합니다! 전체 수준이상의 호텔입니다.Genuine Hotels.com guest review
En opplevelse! Svarte til forventningene! Her vil jeg gjerne bo igjen!Genuine Hotels.com guest review
"Sofitel paris arco del triunfo"
Nos quedamos en el sofitel paris arco del triunfo por una semana ya que celebramos nuestro aniversario y sólo tenemos buenas cosas que decir de este hotel. Lo primero es la ubicación, ya que esta ubicado a 2 cuadras de los campos elíseos u muy cerca de metro. Segundo todos los que trabajan ahí fueron muy amables con nosotros y hablaban español. Tercero […] las habitaciones aún que pequeñas (como la mayoría en parís) están nuevas ya que el hotel acaba de tener una remodelación. Lo mejor de todo fue la cama con plumas de ganso que al llegar de un día de caminar por la ciudad era muy reconfortante pensar que al llegar nos esperaría una cama extraordinaria. Así qué recomendamos este hotel ampliamente. Read moreGenuine Expedia guest review
"Bra beligenhet til Champs-Elysee, moderne rom"
Hotellet ligger kun 2 sidegater inn for Champ-elysee, altså en kort gåtur til handlegaten. Hotel resepsjonene er veldig innbydende med en fin loung som har servering. Rommet jeg bodde på var en Premium junior suite. det var god plass, smarte og behagelige løsninger som dockings stasjon for smarttelefoner ved sengen, separat bad og WC, veldig bra utvalg […] av filmer ol. på tven, stort bad med stor deilig foss-dusj og badekar. hotellets romservice var raske på leveringen, men maten var ikke helt topp karakter. de av hotellets ansatte jeg møtte under oppholdet var alltid veldig service innstilte og behjelpelige, de skaffet fort taxier, hjalp til med restaurant valg, shopping tips ol. Meg og min samboer var kjempe fornøyd med oppholdet vårt og vi var mer på rommet enn det vi pleier og være når vi er ute og reiser, kommer garantert tilbake:) Read moreGenuine Hotels.com guest review
"Ottimo hotel integralmente ristrutturato"
Hotel recentemente ristrutturato in modo integrale e quasi perfetto, grazie ad un architetto che conosce il suo mestiere. Le camere, anche se non spaziosissime, sono dotate di tutti i confort (televisione a cristalli liquidi da 36 pollici, radio internet Bose, set per la preparazione del caffè o del the, ecc.). Ottimo. Peccato che la stazione della […] metropolitana non sia vicinissima. Read moreGenuine Expedia guest review
"HOTEL DA SOGGIORNARE ANCHE PIù GIORNI!!!"
l'HOTEL è POSIZIONATO IN PIENO CENTRO DI PARIGI. iL PERSONALE MOLTO DISPOSNIBILE ANCHE A PARLARE ITALIANO E L'ACCOGLIENZA è STATA OTTIMAGenuine Expedia guest review
"Prijs-kwaliteit niet optimaal"
Beetje verlopen hotel. Prijs-kwaliteitverhouding niet optimaal.Genuine Expedia guest review
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