"Great Location and Price!"
The hotel lobby was amazing! The bed was extremely comfortable! The bathroom was very modern, but the little cleaning details were missed. The light switch was dingy and there was pencil lines drawn in a few of the tile grout lines. The hotel room was not quiet, as I could hear the elevator. For the price, it's a bargain!Genuine Hotels.com guest review
"Smallest and most uncomfortable room ever!"
OK hotel rooms in NYC are small by default but this was more like a closet than a room. Full bed with night stand only on one side as there was no room on the other. Bathroom door opened towards the room and hit the bed. Bathroom was not updated, slow shower and poor drain. The room was dark, looked on an inner courtyard and practically inside the room […] on the other side. Awful, just awful. The lobby is dark and full of people on their electronic devices as wi-fi is only free there. Price-value ratio definitely not right. Will never return. Definitely not suited for a romantic getaway!!! Read moreGenuine Hotels.com guest review
"Pretty good...but will look elsewhere next time"
The hotel was fine...Lobby was great..we liked the location, however...the room was smaller than my closet at home and I barely had room to put my clothes on. The room was very clean but I would have preferred a little bit more room.Genuine Hotels.com guest review
"Great customer service"
Great customer service-our AC was acting up, an engineer came within minutes, when it couldn't be fixed right then, we were reimbursed a nice percentage of our rate. Have been going there for 20 years and the hotel is always first rate. Funky, sexy lobby for all day lounging as well.Genuine Hotels.com guest review
There were two things I want to bring to your attention: 1 - I did not receive a final bill under my door, as it states in the Paramount reference book. The front desk said that since I prepaid, I do not get a final bill under my door. If this is the policy, then it should state so in the reference book. 2 - I placed a breakfast room service order on […] my doorknob at 12 midnight on Saturday (going into Sunday). The menu says that you must hang it on your door before 2AM. I asked for a 9AM delivery. I was waiting. Finally I opened the door, and the menu was still on the doorknob. Read moreGenuine Hotels.com guest review
"Center of action"
We enjoyed our stay and the location is just perfect for vacationing in NY close to all the things that anyone would like to doGenuine Hotels.com guest review
"Room was disappointing.."
The room was very dirty and felt old and in need of renovating....nothing felt clean and the blanket had stains on it, I was glad I was only there for one night and couldn't wait to leave early the next morning, the room was simply shabby, stale and felt cheap..Genuine Hotels.com guest review
"* Amazing Hotel & Great location!"
* I absolutely LOVED this hotel. Right in the middle of Times Square. The lobby itself was beautiful & so comfortable...wish we could've stayed more than one night..the room was spacious, unlike usual NYC rooms...the bathroom was small but unique..the beds were SO comfortable that we didn't want to get up!....we did have an issue with the TV, but a […] service man was immediately sent up to fix it.............the only thing we didn't like was that there wasn't a clock anywhere in the room... Read moreGenuine Hotels.com guest review
"Comfort and Style at Good Rate"
Central location in NYC Times Square Adjacent w/ accommodating staff.Genuine Hotels.com guest review
"well worth the money"
Overall I was quite satisfied with the good combination of a prime, theatre district location, a clean and comfortable and reasonably good sized hotel and at even more reasonable price. If these attributes are what you are looking for, I can recommend staying at this hotel.Genuine Hotels.com guest review
There's nothing worse than a dirty bathroom. It can be old but mold on the grout is unacceptable. Not only that but the bathroom smelled like urine. They have to do a better job of cleaning! The lobby is posh and busy but it is not reflective of the quality of the rooms.Genuine Hotels.com guest review
The hotel is well located, quite (which was suprising given the location), has a beautiful lobby, nicely styled and appointed rooms and very confortable beds. Two things that were not an issue for us, but are good for people to know in advance: The music in the lobby is loud which we actually liked. The rooms are small which was not an issue for us […] since we mainly were only sleeping in the room. The only negative I must say is that there is no coffee maker in the room. We will absolutely stay here again. We loved it. Read moreGenuine Hotels.com guest review
"First time at Paramount"
Except for the small size of the room everything else was superb. The lounge and bar area were great. I enjoyed my stay and will definitely be back.Genuine Hotels.com guest review
"Affordable, hip and clean"
I was stunned about how clean and quiet this hotel and my room was. Beyond affordable. seems like it was recently re-done and renovated because the lobby, the hallways, and my room seemed very modern with fixtures and details. The room was relatively small but to be honest, it was so affordable and so clean and right near time square that it was more […] than enough space for me while traveling. shhh, dont tell anybody about this gem so the prices dont go up... Read moreGenuine Hotels.com guest review
Very good for price I paid. Petite room was actually large. Dinner in restaurant was excellent. Bed and pillows could have been more comfortable.Genuine Hotels.com guest review
"Very comfortable room"
The hotel is well placed, the beds were extremely comfortable and the staff were very pleasant.Genuine Hotels.com guest review
"Comfortable, classy, and afordable"
As always, I thoroughly enjoyed my stay at the Paramount. It is very affordable and in a great location. The new lobby is very classy. The rooms are small, but comfortable. They remind me of the size of a NYC apartment. The service was the restaurant was excellent. The only negative thing about this stay is that the elevator was not working and I was […] staying on the 9th floor. Walking down wasn't a problem. Luckily, the housekeeping staff let us use the service elevator to go up, but there was a long wait. Read moreGenuine Hotels.com guest review
Perfect location. Room small as all in NYC. Bathroom need some update, but it was clean. I will stay here again.Genuine Hotels.com guest review
"Not a 4 star hotel"
Not a 4 star hotel from any angle other than location. I have stayed in motels which are significantly better than this hotel in terms of cleanliness and comfort. The rooms like like prison cells. There is barely any place to walk around. Bathroom is smaller than a cruise ship bathroom. Don't go to this hotel, unless the only thing you care about is […] location. Read moreGenuine Hotels.com guest review
"Do Not Stay"
The lobby draws you in - its gorgeous. With the excellent location, you feel you have found a winner. We were upgraded upon arrival by a pleasant agent. Once we were escorted to the room by our baggage handler, we opened the door and the room was very disappointing. It was incredibly small, I couldn't believe we were upgraded. It was so small...it was […] like 1/8th the size of the NY studio. The bathroom tub was chipped. The water pipes were rattling loudly everytime you showered. It was cold - so we had on the heat at night. Absolutely no sleep - the radiator rattled all night. Around midnight, our neighbor's door key operator stopped working. The maintenance man was drilling holes and making noise for the next hour. It was insane - we were so ready to leave. I don't advise anyone to stay here - just pay the extra money. Read moreGenuine Hotels.com guest review
"NOT WHAT WE WERE HOPING FOR"
In an effort to seem chic, all lighting in the hotel is subdued. Imagine wearing sunglasses all day and night on vacation. The room was extremely small. Prices are very high - breakfast costs what a dinner would - and they charge for in-room internet as well.Genuine Hotels.com guest review
I stayed here before, in a tiny room, but this time had a Standard size that was more than adequate -- actually roomy by New York standards. The location cannot be beaten, especially if (like I) you are coming in to Penn Station from Boston, or DC -- you can walk 10 blocks up Eighth Avenue to the Paramount and avoid the traffic mess. The hotel would […] get a perfect rating for me if not for the fact that my heater/air con in the room made a clunky, whirring sound all night. It wasn't bad enough that it kept me awake. But there was no way to turn it off, and if I stayed more than one night, I might have asked maintenance to come up and fix it. Otherwise, great place, with a nice lobby bar scene. Read moreGenuine Hotels.com guest review
I decided to book a stay at the Paramount after a late night concert. The location was perfect, there were plenty of restaurants in close proximity.The hotel staff was also great, they gave me a free upgrade to a queen bedroom. I will definitely stay there again.Genuine Hotels.com guest review
We just stayed one night in NYC so we didn't spend much time in the room. Had to wait about five minutes to check in; she was on the phone with Groupon. After we checked in, the room was very nice. Had a retro feel. The only complaint was we had to go to the lobby to use the free wifi. I don't recall if that was stated when I made the reservations.Genuine Hotels.com guest review
very good hotel experience!!!Genuine Hotels.com guest review
"I Recommend the Paramount"
The Paramount was well situated if you want to be in mid-town and, surprisingly, was very quiet in the guest rooms (even though I had a room closest to the elevator). They were very responsive to questions and needs and the room was exceptionally clean. The only thing I wasn't fond of is that it has a very cold, minimal decor. There was nothing cozy […] about the room. If I had to be in mid-town again, I would stay there. Read moreGenuine Hotels.com guest review
The hotel was very nice. The rate was great for NYC. Everything was very convenient and easy. The only draw back is that it is very close to Times Square, So it was a bit noisy. If you are a light sleeper that could be an issue.Genuine Hotels.com guest review
The room was VERY run down. The heating / airconditioner was incredibly noisy, and the shower was filthy.Genuine Hotels.com guest review
The Paramont Hotel was a great choice. The staff was great. The hotel was very clean. The Resturant was a nice experience, the location was very close to a lot of attractions.Genuine Hotels.com guest review
"middle of times sqare"
Hotel lobby , bars, restaurants, were amazing. Rooms are small, but typical for nyc.would stay againGenuine Hotels.com guest review
"Tiny tiny tiny"
Smallest room I've ever stayed in - and I've lived in a shoebox in Hong Kong! The nightclub/Abercrombie style check-in and lounge area was not my cup of tea. The smell was assaulting. They advertise that Daniel Radcliffe stayed there once. I'm guessing only once. Water pressure in the room was terrible, and the heater/radiator wouldn't stop clacking […] throughout the night. Rooms had basically zero sound isolation (could hear people walking outside and the flushing of toilets). Could also hear the street from the 11th floor. If you're staying there, plan to get a higher level room. Towels did not smell fresh. Housekeeping did not knock before attempting to enter. Lucky the room was small enough for me to bodycheck the door quickly. Doormen did not help with door opening. Location, however, cannot be beat for the price. Do not plan on staying in the room for very long (no complimentary wifi in rooms anyway - you'll need to do your surfing in the perfume store they call a lounge. Your mileage may vary. Read moreGenuine Hotels.com guest review
"Great location but some hotel issues"
I stayed here a few years ago and really liked it. This time the rooms cleanliness was little to be desired. There were urine stains on our comforter. And the bathrooms are really outdated. The location is great though, just one block from Times Square. They also decided to test the fire alarm system at 5pm when we were all trying to rest before our […] big night out (and they didn't mention it till AFTER the alarm went off). We were also not happy that they charge $2 per bag to store it. For the $ you pay for the hotel we expect to store our bags for free. Read moreGenuine Hotels.com guest review
Overall I am satisfied. Reasonable price for an awesome location. Bed is good for one but maybe small for two. Old but clean facilities. Lobby wifi available but no wifi in rooms. The only thing I wanna mention is that I asked for a room far from the elevator and the front desk gal confirmed to me face-to-face that it would be. And of course it was […] Not. Read moreGenuine Hotels.com guest review
We lived in NYC for 20 so whenever we go back, we usually stay with friends. This time, however, we were meeting British relatives and it made sense to stay where they were. It was great to be near everything. Times Square is not my fav area in NYC but if you want to go in any direction within Manhattan, it is a choice area. The hotel staff was super […] friendly and quite helpful with suggestions. We had 2 extra tickets to Spiderman and they sold them for us for a reasonable fee ($25/ticket). The concierge was helpful, but go in person, don't bother to call. They work quickly so you don't have to wait for hours but you might if you expected a call back from a left message. Would we stay there again? Sure! Read moreGenuine Hotels.com guest review
"Worst shower ever...."
This place has a great lobby, but that is where the greatness ends.... The rooms are very sparse & feel cheap due to the finishes / fixtures. The temp control in my room did nothing to control the fan or temp. The shower in the tiny bathroom is without doubt the worst I've ever experienced - almost no water pressure.Genuine Hotels.com guest review
"Small room, tiny bathroom..presented as an upgrade"
My room was small, even by NYC standards, and had an even more ridiculously sized bathroom. There were no blackout blinds in front of the frayed roller-blind on the window. The TV did not work, although the (paid-for) internet connectivity was good....and this room was presented to me at check-in as an upgrade??? The communal areas were nicely designed […] and the corridors smelled pleasant, although this same contrived musky smell may be overpowering to some. Read moreGenuine Hotels.com guest review
We picked this hotel for price and location. Beautiful lobby, though luxury stopped there. Plain small room, small bathroom, no exhaust fan in bathroom so we had to crack the door when showering. Would have considered this a 3 to 3.5 star at most. I will stress again, the location was great. There were some stains on the carpet that should have been […] cleaned. Read moreGenuine Hotels.com guest review
"Great location, service !!!"
Room was tiny but everything I needed provided. Service from front desk and concierge was great - especially Guillermo!Genuine Hotels.com guest review
"location location location!!"
I enjoyed the hotel. the atmosphere is sophisticated and clean. of course like many NY hotels the room was small and tight. I loved the bar and grill and gym in the hotel. but the selling point for me is the location. it's located right in the heart of Times Square and in walking distance to the theaters shopping everything! it was a good time!Genuine Hotels.com guest review
"Great location near Times Square; friendly staff"
This hotel was very conveniently located to Times Square and many broadway shows as well as about 4 blocks from subway. The staff was very helpful, from the front desk to the doormen. I arrived around 11 on a Friday hoping to drop off my bags while I went sightseeing, and instead they let me check in early with a free upgraded room. It is worth noting […] the rooms are small, maybe not by NYC or European standards, but some people will likely be surprised. The hotel is very dark, as others noted, but my room was bright and cheery. Overall, a good place to stay, especially if you can get a good rate. Read moreGenuine Hotels.com guest review
"excellent customer service"
The Paramount was the perfect hotel for a quick visit to NYC. Close to many attractions. The Customer service was excellent!!! The rooms were clean and comfortable. We would definitely stay there again.Genuine Hotels.com guest review
"Very small room"
The room did not have a desk which is important for a business traveler.The lighting in the lobby was very dimm which made me feel as if I was in a club.Genuine Hotels.com guest review
Kids loved the lobby. Thought it was really cool. Got to our room which was small (expected) but with a huge stain on carpet and tub was pealing. Front desk immediately gave us three options including an upgrade to the suite with bedroom, pull out couch and two bathrooms. Room was clean, except the blanket on pull out couch was filthy without sheets. […] We got clean sheets and new blanket and all was good. One of four elevators was broken for the duration but no big deal. Location is great if you want to be near Times Square. Staff was wonderful and made hotel issues manageable. You get what you pay for. Read moreGenuine Hotels.com guest review
Very central location. Friendly front desk personnel. Was very helpful in providing information. Room has a great value consider the price, the location, the service, and the cleanness. Highly recommended.Genuine Hotels.com guest review
The hotel is beautiful but getting there (by car) was a huge problem because it is so close to times square. Therefore, expect tons of traffic. The rooms are very small, which is to be expected in Manhattan. Otherwise, the services were great.Genuine Hotels.com guest review
The hotel is old. Their room is small, fitting out is old, not properly maintained, not comfortable to stay. Therefore, I will not stay at this hotel again and will not recommend to anybody.Genuine Hotels.com guest review
"less than a minute walk to Times Square"
The location of the hotel was great. For the amount of money I paid for the room I was expecting alot more. The room was so small for 2 beds. One of the girls at the front desk was rude. The room was either really cold or really hot no in between. The only thing I thought was really nice was the lobby and the restaurants in the hotel. I was expecting […] the room is be over the top like the lobby was disappointed. Read moreGenuine Hotels.com guest review
It mas perfect The hotel is ideal for staying in Times SquareGenuine Hotels.com guest review
Staff were very friendly and helpful. Great location. Would definitely go back.Genuine Hotels.com guest review
Response by The Paramount - A Times Square, New York Hotel Thank you very much for your 5 star review of the Paramount Hotel! We are thrilled that you enjoyed your stay, our team, and of course our location. We look forward to having you stay with again on your next trip to NYC.
OkGenuine Hotels.com guest review
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