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Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Good mid-price choice"Reviewed by a Hotels.com guest on May 4, 2012
This is a good choice if North Vancouver is your destination. Lots of shopping and eating in the market below the hotel, which is also where the parking is located. The more upscale and higher priced rooms get you further out towards the water, which can be worth it in terms of quiet and view.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 2, 2012
This guest did not leave a comment.
Location.
Positioned three kilometers from Vancouver International Airport and fourteen kilometers from downtown Vancouver, The Delta Vancouver Airport hotel occupies a convenient location in Richmond, British Columbia, Canada.
Hotel Features.
This smoke-free property's dining options include the PIER 73 Restaurant, built on a pier that extends onto the Fraser River. Hemisphere North Restaurant and lounge faces the river and offers buffet and a la carte breakfasts. The hotel offers a business center with a computer workstation and high-speed Internet access. There is also a printer, fax machine, copier and shredder. Complimentary wireless Internet access is available in public areas. Elevated on the 11th floor, a 24-hour fitness center affords panoramic views and provides a full array of exercise equipment. An outdoor pool is bordered by a garden patio. Additional property amenities include complimentary shuttle service between Vancouver International Airport and the hotel, and 24-hour reception services.
Guestrooms.
This property features 412 contemporary guestrooms, many with views of the Vancouver Mountains or Fraser River. All rooms feature high-speed Internet access. Standard rooms are decorated with richly-toned bed coverings and drapes that accent ivory walls. Furnishings include armoire-enclosed televisions and desks while bathrooms feature June Jacob Spa Collection toiletries. Premier rooms are located on the upper floors of the hotel and include feather duvet bedding.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
OneSparetreat at the Delta Vancouver Airport Hotel provides spa services from express treatments for busy guests-on-the-go to the more intensive therapeutic touch. Treatments can be performed in the spa or guestroom, and include massages, body treatments, manicures, pedicures, and facials.
Hemisphere North Restaurant and Lounge - Faces the river, with floor-to-ceiling windows and floral art work. Buffet and a la carte breakfasts served daily.
PIER 73 Restaurant - Suspended over the Fraser River with views out of floor-to-ceiling windows, this restaurant and bar serves casual lunch and dinner.
FUEL Barista Bar- Coffee, specialty drinks, and homemade confections. Complimentary wireless Internet access available.In-room dining - available 24 hours.
The Delta offers a 30-foot outdoor swimming pool as well as a fitness center with treadmill, stair climber, exercise bike, and free weights.
The nearby Fraser River has a path suitable for walking, running, or cycling.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.
"Would stay here again"
A wonderful property. Double check on self-parking. There are parking meters all over their parking lot after you park your car. I didn't locate any free parking. The Pier 73 seafood restaurant attached to this property is first class. The Ling Cod is to live for. No plane noise. Will stay here again.
"Delta Hotel"
Had to be up super early for flight out of Vancouver. This was the closest, most affordable option. Nice hotel, looks like it was build awhile ago, but they have done a good job keeping the interior looking modern. Super comfortable bed and good internet access. However, no wifi available, you have to plug into wired connection to get internet. Business […] center was not great. Everything cost money, had no way of printing itinerary or looking up boarding info without giving credit card. Never have stayed somewhere that had a business center that charged before. Had room service, was good if not a little on the expensive side for an airport hotel. But the service was excellent. Shuttle service was great and prompt. Read more
Thank you for your feedback. We have just made a decison to stop charging for the guestroom internet and are at the start of the project to add WiFi to the guestrooms. I am glad that you found the hotel team service to be top notch and commended the promptness and reliability of the shuttle service.
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
"Nice and clean, convenient and well priced"
One of the best airport hotels I have stayed on
I am thrilled that you rated our hotel as one of the best airport hotels that you have stayed at. Our housekeeping team takes pride in preparing for your arrival and providing very clean and comfortable environment for you to enjoy your stay. Thank you for the wonderful feedback.
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
Thank you for taking the time to give your feedback after staying with us at Delta Vancouver Airport. I wish you all the best in 2012 and look forward to welcoming you back.
1 response by The Delta Vancouver Airport"Very handy for early flight at YVR"
friendly staff, clean, basic rooms. Bed was a bit hard. Hotel could use a little updating, generally.
Dear Guest, I really appreciate your review after staying with us and am glad to know that you enjoyed your stay. We have recently finished extensive renovations to upgrade our product including vast majority of our guest rooms. Thank you for noting the friendly service and high level of cleanliness.
1 response by The Delta Vancouver Airportsmall rooms, poor value, shouldn't charge for parking, noisy location, dirty, filthy remote, over priced
Thank you for the feedback after staying with us and I am disappointed to know that you did not enjoy your stay with us. We take pride in our cleaning standards and our unique location right on the river bank amid tranquil setting is well liked by our guests. I hope that you would give us another chance to stay with us and redeem your trust.
1 response by The Delta Vancouver Airport"Convenient, comfortable, and Courteous"
Those are the three words I would use to best describe this hotel and the attentive staff who served us. While this hotel is not located in the heart of downtown Vancouver, it is conveniently located near the airport which is exactly what we were looking for while waiting to fly home from our cruise. During our stay we really didn't notice any of the […] typical aircraft/airport noise, which was nice given how close the hotel is to the airport. Our room was well appointed and incredibly comfortable, with a wonderful water view. The staff was very gracious and accommodating, they even offered to provide us a free shuttle ride to the nearby fisherman's wharf in Steveston. My husband enjoyed a wonderful afternoon strolling around the cute village and had a delicious lunch overlooking the harbor. That evening we ate dinner at the restaurant/bar that is adjacent to the Delta hotel and found the food, service, and view an enjoyable cap to a lovely day. The next morning we hopped on the convenient free shuttle for a short ride to the airport and headed home. I will definitely plan to stay at this hotel again when traveling through Vancouver. Read more
Your review just made my day and I am glad that you and your husband had a most enjoyable stay at Delta Vancouver Airport. Our hotel's location is ideal for any guest that wants to stay close to the Vancouver International Airport and still enjoy the city of Richmond and close transportation links to Vancouver. Our food and beverage offerings at Pier 73 restaurant and Hemisphere North Restaurant are among the best and I am happy to see that you enjoyed the dining experience. I look forward to welcoming you back in the near future to Delta Vancouver Airport and sincerely thank you for sharing your stay experience.
1 response by The Delta Vancouver Airport"Better than expected"
I'm never thrilled about staying at an airport hotel, but I was pleasantly surprised with the Delta Vancouver. It was fresh, upbeat, nicely furnished, and suited my needs just fine. The personnel were all helpful and the restaurant/pub was also better than expected, being right on the water. The shuttle was on time and the driver helped with my bags, […] which was also nice. Read more
I appreciate your kind feedback after staying with us at Delta Vancouver Airport. I am glad that you enjoyed the efficient transportation to and from the airport, our location right on the water and the friendly and helpful service from the team. I look forward to welcoming you again to Delta Vancouver Airport.
1 response by The Delta Vancouver Airport"Arif, the consummate conciege"
It was before 4am and I needed to get to the airport for the first flight out. I was hardly awake and Arif, the concierge, took care of everything for me, including a hot cup of coffee, just the way I like it, customs card, assistance with my bags. He was friendly, charming, and most important helpful to get me on the shuttle in one piece. Thank you […] Arif! Read more
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Delta Vancouver Airport hotel"
The quality of this hotel close to the Vancouver airport is exceptional and includes a nice shuttle bus service to the airport. Recommended for business travelers as well as sport fishermen who need additional services plus the possibility of tight flight connections.
"The Delta Airport Hotel in Richmond - a big YES"
Excellent hotel. Excellent service. Comfortable bed, clean, upscale feeling. WAY better than I had expected for an airport hotel at such a good price. Convenient free shuttle to the airport, runniing early in the morning for our flight. An excellent seafood restaurant a short walk across the bridge. Even a room with a view. Highly recommended.
This guest did not leave a comment.
"A nice choice if staying near the airport"
The Delta Vancouver is a nice hotel to stay at if staying near the airport. The room I had was clean, comfortable, and reasonably large. One you figure out the entrance/exit routes, it's well positioned both for getting back to the airport or travelling into Vancouver. The only drawback to the location is that there aren't any restaurants you can walk […] to (if you want something other than the hotel offering) The room I had was clean and comfortable, and a decent value for the price. They have a nice pub with good beer and finger food. Read more
This guest did not leave a comment.
"The Delta - Vancouver Airport"
Great location close to the airport. The room was lovely & comfortable. In the morning, the concierge helped me pack a "box" continental breakfast from their buffet & priced it reasonably.
"Do not use the restaurant."
The hotel boasts about free internet, but there is no wireless internet in the rooms and there is no support for MacBooks even with wired internet. Staff is unfriendly. Server was coughing in her hands and then bringing food from the kitchen. The staff is unfriendly. There is really no incentive to stay at this location other than the shuttle to/from […] the airport. Read more
"Good Value only IF not booked directly thru hotel"
This guest did not leave a comment.
I am glad that you rated your stay at Delta Vancouver Airport highly and want to assure you that we focus on taking exceptional care of every guest that stays with us irrespective of how they may have booked their stay. Thank you for your feedback.
1 response by The Delta Vancouver Airport"Great place to stay for airport connections"
Staff are extremely friendly and accomodating. Transportation to the airport and Harbour Air make this hotel a convenient layover accomodation for us and will continue into the future.
I really appreciate your excellent feedback after staying with us at the Delta Vancouver Airport hotel. Our location, close to the airport yet nestled right on the banks of Fraser river is ideal for speedy access to all the airport terminals including the South Terminal and Harbour Air. We provide complimentary transportation to the airport at a very high frequency and thank you for your kind words.
1 response by The Delta Vancouver Airport"Very good"
It was a pleasurable stay and would stay again in the future!
I am glad that you found your stay to be enjoyable at Delta Vancouver Airport Hotel and look forward to welcoming you again in the near future. Thank you.
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
This guest did not leave a comment.
I appreciate that you rated your stay with us at the Delta Vancouver Airport hotel highly. Thank you.
1 response by The Delta Vancouver AirportWe arrived just before midnight on 19th. March to be greeted by kind and professional staff and concierge. Breakfast next morning was so flawlessly managed, from the professionalism, courtesy and friendliness of each dining room staff member. The cutlery was heavy, highly polished, the plates wa rm and at the conclusion of the meal, our server brought […] a double portable coffee cup to fill with coffee to take with us, I was astounded by the thoughtfulness. We will return. Very grateful guests Read more
Your review has put a smile on my face and I am going to share it with all of my team. The breakfast experience at Delta Vancouver Airport is always recognized by our guests as among the best they have largely due to the excellent and experienced serving staff. I look forward to welcoming you in the future.
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
This guest did not leave a comment.
Thank you for giving us an opportunity to host you for your stay and we look forward to welcoming you back to the Delta Vancouver Airport Hotel.
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
This guest did not leave a comment.
Thank you for feedback after staying with us at the Delta Vancouver Airport Hotel.
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
Thank you for staying with us at the Delta Vancouver Airport and rating your stay so highly. I am glad that we met all your expectations.
1 response by The Delta Vancouver Airport"Perfect for overnight"
Perfect for overnight before an early flight. Modern clean comfy room. Convenient shuttle.
We are pleased that you found your stay at the Delta Vancouver Airport Hotel to be perfect. Thank you for your kind words and we strive to provide the same experience to all our guests.
1 response by The Delta Vancouver Airport"Travel Depot"
Delta at the YVR Vancouver.THis is out travel deopt for a number of years. Good airport shuttle service, 2 restaurants of high calabre, efficient staff, booking on the internet, participates on the hotel.ca hot deals. Meets all our needs.
We appreciate your patronage over the years and your faith in our ability to deliver an experience that meets all your needs. Thank you for staying at the Delta Vancouver Airport.
1 response by The Delta Vancouver Airport"early morning flight to Los Cabos"
we had to take a 6.15am flight to los cabos so we decided to pick a hotel close to the airport but did not want to compromise on quality. For $30 extra (compared to the cheaper options) this hotel was a gem. Room was comfortable , staff were friendly and the access to the restuarant (is it Pier XX) was just great. wish it were connected to the hotel […] but it was a hop skip and jump away. shuttle was punctual (every 20 minutes after 4am and got us there on time as promised, We even got complementary coffee that early in the morning. Highly recommended. Thanks Delta staff. (Asante) Read more
I am thrilled as I read your review as we strive to provide a comfortable stay and friendly service at Delta Vancouver Airport. I am glad that you liked the Pier 73 restaurant and the convenience of just a 5 minute complimentary shuttle to the airport that runs every 20 minutes to provide peace of mind to anyone catching a flight. Regards,
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
Thank you for choosing to stay with us at Delta Vancouver Airport and we look forward to welcoming you again.
1 response by The Delta Vancouver Airport"Turn off the ice machine please!"
All would have been fine if there had been either (a) a door on the room to the ice maker, or (b) a way to program the ice maker not to "dump" every 45 minutes throughout the night. As the hotel was not full, they also could have easily put us in another room, instead of the one immediately beside the ice maker.
I profusely apologize for the inconvenience from the ice machine noise. We have set these machines on the timers so that at night they do not make any sound. I have asked my maintenance team to fix it right away. Thank you for your feedback and I hope that you enjoyed the rest of your stay.
1 response by The Delta Vancouver Airport"Delta Vancouver Airport"
We had a very enjoyable stay at this hotel. The customer service was excellent both at the hotel and the Pier 73 Restaurant. I would definitely recommend this hotel.
We are so pleased that you enjoyed the personable guest service at the hotel and our Pier 73 restaurant located right over the riverbank with stunning views.
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
Dear Guest, I am pleased to see that you enjoyed your stay with us and thank you for a great review.
1 response by The Delta Vancouver Airport"Delta Airport Vancouver CA"
Excellent business services and airport shuttle but little around the hotel except highways and boat docks. New casino is accessible at the Bridgeport Sky train station, ten minutes away by cab.
Dear Guest, First, I really appreciate your kind comments after staying with us and am glad to know that you enjoyed your stay. Many of our guests stay with us for peace of mind that with our complimentary airport shuttle and proximity to the airport they will be at the airport within minutes. We also provide excellent dining location at Pier 73 restaurant which is right over the river and has stunning views. For our guesta that have time to visit Richmond, we provide complimentary shuttle drop off and pick ups at the main shopping district as well as Steveston village. I look forward to welcoming you again in the near future to Delta Vancouver Airport.
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
Dear Guest, Thank you for your feedback after the stay and I am glad to note that you enjoyed it and hope to welcome you back again in the near future to Delta Vancouver Airport.
1 response by The Delta Vancouver Airport"A great place to stay and sleep"
The staff were excellent and very efficient.
I deeply appreciate your kind words of encouragement after staying with us at Delta Vancouver Airport Hotel. I am glad that you enjoyed your stay and look forward to welcoming you back. Regards,
1 response by The Delta Vancouver Airport"Hotel delta at Vancouver airport"
very pleasant stay at a high level hotel with friendly and helpful staff. Location very advantageous.
Dear Guest, I really appreciate your great feedback after staying with us at Delta Vancouver Airport and I will share your comments about the friendly staff with my team.
1 response by The Delta Vancouver Airport"Airport hotel"
The very efficient shuttle service to the airport opened up the opportunity for making use of the Sky Train into the city. After nearly three weeks in Canada, it was GREAT to have a really comfortable bed.
Dear Guest, I appreciate your excellent feedback after staying with us at Delta Vancouver Airport and hope to welcome you back in near future.
1 response by The Delta Vancouver Airport"very near vancouver airport"
best place to stay for overnite stopovers. very far from downtown but very near to the airport. Delta shuttle bus available every 20 minutes to and from the hotel to the airport.
Thank you very much for your review after staying with us at Delta Vancouver Airport. I am happy that you enjoyed your stay with us and look forward to welcoming you again in near future.
1 response by The Delta Vancouver AirportGreat, friendly hotel staff. Needs some improvements on sound noise from the hallway into the room. Lunch and dinner room service was managed by adjacent Pier 67 restaurant located on the water - great location but greatly disappointing food- steak medium was cooked rare, pancetta wrapped halibut was well overcooked and dry. Hotel itself is good quality […] and value. Avoid the adjacent restaurant and if you want room service have in room delivery from somewhere other than room service. Read more
I really appreciate your feedback after staying with us, Pier 73 restaurant apart from it's great location right on the river also delivers quality food & beverage experience that draws many locals and I apologize that we were not able to deliver the same to you. You did notice our main strength which is the friendly service that our team strives to provide. I look forward to welcoming you back to Delta Vancouver Airport.
1 response by The Delta Vancouver AirportThis guest did not leave a comment.
Thank you very much for rating our hotel after your recent stay. I am glad to note that you did enjoy your stay with us and I look forward to welcoming you in near future back to Delta Vancouver Airport.
1 response by The Delta Vancouver Airport"Delta Vancouver Airport"
We were very pleased with our accommodations and the pleasant staff. We appreciated the early ride to the Airport. We will definitely stay again.
I just read your review and it made my day. Our guests are raving about the newly renovated rooms and public areas and coupled with our biggest asset, our friendly team members, we strive to deliver a great stay to each guest. I am happy that you did enjoy your stay with us and look forward to welcoming you again to Delta Vancouver Airport Hotel.
1 response by The Delta Vancouver Airport"Delta Hotel Van Airport"
I have stayed at this hotel many times over the last 20 years and see its toll.I had order a king size room and got a room with a chair and double bed. we checked in late for our flight did not arrive until midnight and was very sick did not have the energy to go back downstairs to have this changed. When i mentioned this in the am I was told I should […] have come down and all the rooms are the same price that it did not matter which room you stayed in. That was enough to say hey it thats how you feel about your customers then you don't need my bookings. I have stayed at all Delta accross canadian and really enjoyed my stay but twice now at the Van Airport i have not been impressed! Time to move on to another hotel. Shame Read more
We never take your loyalty for granted and as you have stayed with over the years. We have totally renovated our public areas and majority of our guest rooms and have received rave reviews from our guests. I look forward to talking with you and assure you that we remain committed to providing exceptional guest service. Regards,
1 response by The Delta Vancouver Airport"Very convenient and nice"
Starting with frequent and free shuttle bus service, we were very happy with our stopover stay at the Delta. Service was excellent both at the hotel and the Pier 73 restaurant just behind the hotel. We took an upgraded room as offered at the front desk for a small up-charge and were impressed with the beds and room as a whole. Great view looking over […] the harbor, to! Read more
It gives me great pleasure to read your excellent feedback after staying with us. Our guests do enjoy the service that the team provides and the Food & Beverage experience at the Pier 73 restaurant right on the river. Our unique location is ideal for guests looking to refresh themselves before or after a flight from Vancouver International Airport.
1 response by The Delta Vancouver AirportReviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
