Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on Feb 26, 2013
They should disclose the parking fee when they ask if you need parking. Also, the parking fee is pretty steep given that the garage is located across the street and they recommend that you don't leave anything in your vehicle since it is so prone to break-ins.
"A good affordable hotel"Reviewed by a Hotels.com guest on Feb 26, 2013
Our stay at the Burrard was excellent! The hotel was affordable, clean, comfortable, and conveniently located. I only have a few minor complaints: 1. A fan would have made the room more comfortable. Without a fan, the room got a bit warm and we had to open the windows out to the noisy street. 2. The breakfast could have included more choices, it was rather sparse. 3. It would have been nice if the parking were free or less than $20 per day, but this is to be expected. Overall, the stay was really good, and I would stay there again.
"Great Location"Reviewed by a Hotels.com guest on Feb 26, 2013
The Pan Pacific was a great location to get around town on foot as well as the train. I was surprised that there was a daily rate for WiFi?? Really in this day and age it should be of no charge considering the price for a room. This trip was not for business but relaxation so I would have enjoyed the use of my Ipad to look up places to see and eat. Thank you Starbucks downstairs for free WiFi. The pool was fantastic on a night full of stars and open late for guests, thank you for that. Parking your car in the garage, no winter rates there. Be prepared to dig deep for 2 nights of parking. What we were charged would have been a nice dinner for two.
"Friendly, helpful"
Upon arrival the desk clerk immediately made a fine offer of a better room with larger bed, breakfast included, with private breakfast room, etc. Sure, and well worth the small upcharge. The bell captain helped secure boarding passes for another airport and the servers in the breakfast room went above and beyond. Good show.Genuine Expedia guest review
Response by The Delta Vancouver Airport I am very glad that you enjoyed your stay with us at Delta Vancouver Airport and noticed the dedicated service that our team aims to deliver to every guest that stays with us. Thank you for the wonderful review.
"Nicer than your average "airport" hotel"
I had never heard of Delta hotels before, but the price was right and I took a chance for a single night. The staff was prompt and helpful, security was good, I was pleasantly surprised by the quality of the room, and the workout room was one of the nicest I've used in quite a while -- topped off by a stash of water and apples in a refrigerator. The […] only significant issue was a lack of signage on the main floor. The restaurant is in an adjacent building on the wharf, and the door that leads out to it looked like it headed nowhere. Read moreGenuine Expedia guest review
Response by The Delta Vancouver Airport I appreciate your kind feedback after staying at Delta Vancouve Airport Hotel and am pleased that you appreciated the room quality, our Fitness Centre and the friendly service of our team members. We are increasing the signage for our Food & Beverage restaurants and look forward to welcoming you back. Regards,
"Near the Airport"
We paid much less for this hotel than the advertised price and we got our money's worth. This is not a 3 1/2 star hotel. Service was good but the rooms were not exemplary. The location is terrible if you are driving, it is hard to get to the hotel because of the one way roads.Genuine Expedia guest review
Response by The Delta Vancouver Airport I really appreciate you taking the time to share your feedback after staying with us. Our location is unique with being close to the Vancouver International Airport and the light transit that our guests can take easily into downtown Vancouver. We will be more than happy to send the driving directions for your next visit. I am happy that you liked the friendly service at Delta Vancouver Airport Hotel. Regards,
small rooms, poor value, shouldn't charge for parking, noisy location, dirty, filthy remote, over pricedGenuine Hotels.com guest review
Response by The Delta Vancouver Airport Thank you for the feedback after staying with us and I am disappointed to know that you did not enjoy your stay with us. We take pride in our cleaning standards and our unique location right on the river bank amid tranquil setting is well liked by our guests. I hope that you would give us another chance to stay with us and redeem your trust.
"Excellent Stay!"
We were very impressed with all aspects of our stay. The staff is knowledgabe and great you with a sincere warmth. The room was spotless and comfortable. Great location. I don't think it gets any better! Planning on a return trip and will definitely stay again.Genuine Expedia guest review
Response by The Delta Vancouver Airport You have just made my day, reading your review validates what we try to deliver to each and every guest of ours, genuine hospitality and a comfortable stay experience. I am glad that you liked it so much that will stay with us again. I look forward to welcoming you back to Delta Vancouver Airport and will be sure to share your excellent feedback with my team. Regards,
"Convenient, comfortable, and Courteous"
Those are the three words I would use to best describe this hotel and the attentive staff who served us. While this hotel is not located in the heart of downtown Vancouver, it is conveniently located near the airport which is exactly what we were looking for while waiting to fly home from our cruise. During our stay we really didn't notice any of the […] typical aircraft/airport noise, which was nice given how close the hotel is to the airport. Our room was well appointed and incredibly comfortable, with a wonderful water view. The staff was very gracious and accommodating, they even offered to provide us a free shuttle ride to the nearby fisherman's wharf in Steveston. My husband enjoyed a wonderful afternoon strolling around the cute village and had a delicious lunch overlooking the harbor. That evening we ate dinner at the restaurant/bar that is adjacent to the Delta hotel and found the food, service, and view an enjoyable cap to a lovely day. The next morning we hopped on the convenient free shuttle for a short ride to the airport and headed home. I will definitely plan to stay at this hotel again when traveling through Vancouver. Read moreGenuine Hotels.com guest review
Response by The Delta Vancouver Airport Your review just made my day and I am glad that you and your husband had a most enjoyable stay at Delta Vancouver Airport. Our hotel's location is ideal for any guest that wants to stay close to the Vancouver International Airport and still enjoy the city of Richmond and close transportation links to Vancouver. Our food and beverage offerings at Pier 73 restaurant and Hemisphere North Restaurant are among the best and I am happy to see that you enjoyed the dining experience. I look forward to welcoming you back in the near future to Delta Vancouver Airport and sincerely thank you for sharing your stay experience.
"Better than expected"
I'm never thrilled about staying at an airport hotel, but I was pleasantly surprised with the Delta Vancouver. It was fresh, upbeat, nicely furnished, and suited my needs just fine. The personnel were all helpful and the restaurant/pub was also better than expected, being right on the water. The shuttle was on time and the driver helped with my bags, […] which was also nice. Read moreGenuine Hotels.com guest review
Response by The Delta Vancouver Airport I appreciate your kind feedback after staying with us at Delta Vancouver Airport. I am glad that you enjoyed the efficient transportation to and from the airport, our location right on the water and the friendly and helpful service from the team. I look forward to welcoming you again to Delta Vancouver Airport.
"Arif, the consummate conciege"
It was before 4am and I needed to get to the airport for the first flight out. I was hardly awake and Arif, the concierge, took care of everything for me, including a hot cup of coffee, just the way I like it, customs card, assistance with my bags. He was friendly, charming, and most important helpful to get me on the shuttle in one piece. Thank you […] Arif! Read moreGenuine Hotels.com guest review
"Delta Hotel at Vancouver Airport"
Reception was quick and friendly. Room was clean and quiet. Bed was comfortable. We needed a ride to the airport and had just missed the scheduled shuttle run so the hotel staff made a special shuttle run for us so we wouldn't be late. Very nice!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Would stay again"
Very nice hotel. The desk clerk was pleasant and informative. We ate at the pier restaurant and found it excellent also. We stayed one night (a layover). We would definitely stay again.Genuine Expedia guest review
"very nice"
hotel was great.. and 5 minutes to airport, nice restaurant/lounge..Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"beautiful hotel room and great hotel"
The room was was very large with a good view. The airconditoning was a bit loud for my ears and a bit cold but the fan and the temp could not be regulated by the thermostat as far as I could tell. Very good buffet breakfast, Good restaurant adjacent to the hotel and also one in the hotel. Would stay again on next trip to VancouverGenuine Expedia guest review
"Clean, comfortable, and convenient"
Very nice hotel with convenient shuttle service to/from airport terminals. They have freezer for storing your sport fishing catch overnight.Genuine Expedia guest review
"Loved This Hotel!"
We were really hesitant to book online...not having any idea what kind of hotel we would be getting. Wow! We were happy from the minute we were picked up at the airport...great accessibility to the airport, lovely hotel, our basic room was more than adequate for the one night we stayed...comfortable bed and quiet. We had a wonderful meal at their restaurant […] overlooking the marina...our return shuttle was right on time. We did not have one complaint...other than we couldn't stay longer! If we find ourselves back at the Vancouver airport again, Delta Vancouver Airport here we come! Read moreGenuine Expedia guest review
"Delta Vancouver Airport hotel"
The quality of this hotel close to the Vancouver airport is exceptional and includes a nice shuttle bus service to the airport. Recommended for business travelers as well as sport fishermen who need additional services plus the possibility of tight flight connections.Genuine Hotels.com guest review
"The Delta Airport Hotel in Richmond - a big YES"
Excellent hotel. Excellent service. Comfortable bed, clean, upscale feeling. WAY better than I had expected for an airport hotel at such a good price. Convenient free shuttle to the airport, runniing early in the morning for our flight. An excellent seafood restaurant a short walk across the bridge. Even a room with a view. Highly recommended.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A nice choice if staying near the airport"
The Delta Vancouver is a nice hotel to stay at if staying near the airport. The room I had was clean, comfortable, and reasonably large. One you figure out the entrance/exit routes, it's well positioned both for getting back to the airport or travelling into Vancouver. The only drawback to the location is that there aren't any restaurants you can walk […] to (if you want something other than the hotel offering) The room I had was clean and comfortable, and a decent value for the price. They have a nice pub with good beer and finger food. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"My "go to" hotel travelling through YVR"
It was excellent as usual. We spent two nights and opted for the signature service as we had a forced layover and needed the late check out. The Signature Lounge is a nice touch with a nice appy buffet in the evening and a decent continental breakfast buffet. There is always plenty of free water, pop, juice and fruit etc. available throughout the day.as […] well as a computer terminal and newspapers. There is also computer access with a printer at the porters desk where you can print your boarding passes. I always stay here when travelling through Vancouver airport with an over night as there is 24 hour dedicated shuttle service every 20 mins and it is t he closest hotel to the airport other than the much higher priced one in the airport. There isn't either traffic or plane noise and the staff are always friendly. The restaurant, Pier 73, has a nice setting over the water and serves excellent food. The outdoor pool is very nice when time permits. Read moreGenuine Hotels.com guest review
It was very friendly, clean and affordable my granddaughter really liked the pillow.Genuine Hotels.com guest review
Response by The Delta Vancouver Airport Dear Guest Thank you for the 5 star rating and feel free to contact our hotel for information on the pillows and where you can purchase them in case you want to buy one for your granddaughter. Barry Johnson Hotel Manager
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Delta Vancouver Airport Dear Kim Thank you for the 5 star rating. We hope to see you back soon. Barry Johnson Hotel Manager
"1 night was enough"
Reasonable price/quality ratio. Excellent location, Pier 73 restaurant lovely on the water, pool was unexpected bonus. Room had no functioning air, had to change. Rooms look pretty tired and basic. But this was just fine for a 1 night stay en route home from AsiaGenuine Hotels.com guest review
Response by The Delta Vancouver Airport Dear Paul W Thank you for taking the time to post your review from your recent stay with us and it is great to see that Pier 73 and the pool met your needs. Please accept my apologies for the AC not working properly upon your arrival as our team takes great pride in having our rooms clean and in order. Barry Johnson Hotel Manager
"this hotel works"
This hotel is one that "works". Everything was perfect and the price was reasonable. I suspect the manager is excellent as he or she seems to run a well oiled machine. No complaints at all.Genuine Hotels.com guest review
Response by The Delta Vancouver Airport Dear Barbara Thank you for the great feedback. Our team takes great pride in the level of customer service they provide and I am always delighted to see reviews like yours. Barry Johnson Hotel Manager
"Good for a Quick Overnight Connection but a Dated"
We stayed here for 1 night on our honeymoon in 1976 and were dismayed to find it looks almost as it was over 36 years ago. It has been well maintained but it needs to be modernized. The restaurant on the pier is awful - don't waste your money, We had a room with a great view, the staff friendly but were distracted by others and interruptions when we […] waited in line to check in and check out. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good service for reasonable price"
Overall goodGenuine Hotels.com guest review
"Great spot for business."
Close to the airport. Clean updated room. Easy access to Richmond and even Vancouver/Marpole area. Good restaurant and amenities.Genuine Hotels.com guest review
"Great restaurant/pub location on the river."
It was really a good stay.Genuine Hotels.com guest review
"Great location, close to YVR"
Would definitely stay again!Genuine Hotels.com guest review
"cheap spot 4 overnight stay close to airport"
decent and cheap. close to airport and free convenient shuttle every 30 minutes. We asked for a quiet room and got that. Staff was very friendly including the attached restaurant which has a lovely view of the water.Genuine Hotels.com guest review
"Impression"
Room could be cleaner especially given the cost. Channel changer awkwardbto use. Surrounding neighbourhood as expected given proximity to airport. Bed comfortable.Genuine Hotels.com guest review
"Service extraordinair"
I was very pleased with the service, I had gone to Vancouver for some surgery and on my return from hospital the staff went beyond and above the call of duty to ensure I was comfortable.Genuine Hotels.com guest review
"Super place"
Had a very good stay at this immaculate hotel, the food was exceptional ,Genuine Hotels.com guest review
"Delta"
The Delta in Richmond/Vancouver area has always provided me with excellent service. The rooms are comfortable and they have a very good restaurant on site. I also like the free shuttle to and from the airportGenuine Expedia guest review
"Good stay for early flight"
Great staff Close to airport Nice Resturant. A little hard to get to by carGenuine Expedia guest review
"Close to Airport"
We loved this Hotel. It is close to the airport and has a suttle to get back and forth. They have first run movies in the rooms, and great room service. The food was excellent. We had a wonderful night there before we took of in the morning. Loved this Hotel and would stay again.Genuine Hotels.com guest review
"Very Nice"
For the money this was a very nice location to spend a night. Nothing really exception but of course considering the reasonable cost of the room a good choice.Genuine Expedia guest review
"A really pleasant surprise!"
From the exterior, this appeared to be a 1970s hotel, but the interior was completely redone, recently, it appeared, and they did an excellent job. The staff was very attentive, the shuttle to the airport on time, and we were very pleased with our stay. We were also very pleased by the restaurant, which was detached from the hotel and out on a short […] pier in the harbour. We were expecting a "hotel" restaurant, i.e., so-so, but the restaurant's food, location, view, service and atmosphere were the highlight of our day. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"excellent service"
Great location, breakfast cafe and restaurant are excellent, service was second to none. Room was clean and modern. This was our second stay at this hotel and we found the staff and service some of the best we have ever experienced.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent"
A most enjoyable stay, found staff very helpful. Enjoyed our breakfast and evening meal.Genuine Expedia guest review
"Good value"
If you need to stay close to the Vancouver airport, its a great location and value. Food at restaurant could be better quality. Ingredients were not always fresh.Genuine Hotels.com guest review
"Overall a great stay"
The staff was friendly and helpful. I had THE best waitress at breakfast. The only drawback was the space in the bathroom - the toilet was squeezed between the shower and sink area so it was very tight. Someone larger would have a hard time.Genuine Expedia guest review
"dr. banerjee's evaluation"
this was good. front desk was most helpful. concierge was most friendlyGenuine Expedia guest review
"Old"
No pool no hot tub just seems the hotel is getting oldGenuine Expedia guest review
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