White Swan Hotel - Guangzhou

1 Southern Street, Guangzhou, 510133 China
Hotel Info: 866-538-6194
Guest rating 2.5 / 5
50% Recommend
The White Swan is a luxury hotel located on historic Shamian Island and overlooking the Pearl River. Only 11 kilometers from Baiyun Airport, the White Swan is the centerpiece of Guangzhou's luxury hotels. This hotel offers over 800 rooms and nine different gourmet restaurants, as well as a fully equipped fitness facility. The White Swan has been accepted as one of of "The Leading Hotels of the World" for its quality of management and level of service. It has been the hotel of choice for numerous...
23.10919, 113.23602
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Guest review summary

  • 2.5 Average rating: All Trip Types
  • 50% Recommended
  • 2 Reviews
  • 4.5  Hotel Service
  • 2.5  Room Comfort
  • 2.5  Hotel Condition
  • 2.5  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (2) 2.5
Business (2) 2.5
Romance (0) 0
Family (0) 0
With Friends (0) 0
All Others (0) 0

Overview

The White Swan is a luxury hotel located on historic Shamian Island and overlooking the Pearl River. Only 11 kilometers from Baiyun Airport, the White Swan is the centerpiece of Guangzhou's luxury hotels. This hotel offers over 800 rooms and nine different gourmet restaurants, as well as a fully equipped fitness facility. The White Swan has been accepted as one of of "The Leading Hotels of the World" for its quality of management and level of service. It has been the hotel of choice for numerous heads of states who've visited the area. Less than half a kilometer from the Qingping Free Market and only two kilometers from the Jade Market, this hotel is ideal for the business traveler and the adventurous leisure traveler.
Each of the White Swan's guestrooms are luxuriously appointed and features either a view of the Pearl River or Shamian Island and Guanzhou. The room appointments include broadband internet access and an elegant marbled bathroom. The White Swan is an oasis of tranquility in a vibrant and busy city. The White Swan Hotel offers numerous onsite dining options and it is convenient to shopping and entertainment venues.

Free Shuttle to Pazhou Complex
Book a stay now - May 5, 2010 for travel April 15 - May 5, 2010 during the Canton Fair and receive complimentary ferry service between the hotel and the Pazhou Complex.
Does not include tickets to the fair. Guests can ask about the ferry schedule at check-in.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (surcharge)
  • Arcade/game room
  • ATM/banking
  • Babysitting or child care
  • Beauty services
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Fitness facilities
  • Full-service health spa
  • Hair salon
  • Health club
  • Limo or Town Car service available
  • Massage - treatment room(s)
  • Multilingual staff
  • Nightclub
  • Parking (secure)
  • Parking (surcharge)
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Shoe shine
  • Spa tub
  • Steam room
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Computer rental
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)
  • Secretarial services
  • Translation services

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Bathroom scale
  • Blackout drapes/curtains
  • Cable television service
  • Cassette player
  • Climate control
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • In-room childcare (surcharge)
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board (on request)
  • Makeup/shaving mirror
  • Minibar
  • Premium television channel(s)
  • Refrigerator
  • Remote lighting/drapery/curtain control
  • Satellite television service
  • Sewing kit
  • Shower/tub combination
  • Slippers
  • Smoking permitted
  • Turndown service
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Elevator/lift attendant;
  • Gift shops or newsstand;
  • Number of floors: 28;
  • Number of rooms: 843;
  • Patio;
  • Restaurant(s) in hotel;
  • Shopping on site;
  • Swimming pool - outdoor
Check-in time is 1 PM
Check-out time is Noon
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Awards

The hotel is a member of the Leading Hotels of the World.

Dining

Jade River Restaurant - Cantonese dim sum and fine-dining specialties. Courtyard-style layout surrounding carp-filled pond. Rockeries, stained glass. Chinese-style furniture. Tea hostess presides over a small tea room. Open all day.

A Taste of China Provincial Restaurant - Sichuan, Beijing, Shanghainese, and other regional dishes. Small, fine-dining venue. River outlook, fine wooden screens carved with birds and plants, Chinese furnishings. Open all day.

Silkroad Grill Room - Western cuisine with French and U.S.s influences. Fine wines. Western setting, with small candlelit tables. Open for lunch and dinner.

River Garden Coffee Shop - Busy buffet venue for breakfast, lunch, and dinner, as well as afternoon tea. Asian and Western cuisine. Overlooks river on one side, and atrium garden with waterfall on the other. Hirata Japanese Restaurant - Japanese sushi and teppanyaki grill. Traditional Japanese setting. Warm colors, wood paneling, and soft lighting. River views.

Song Bird Living Room - Casual second floor restaurant overlooking river and atrium garden. Armchairs and low tables. Caged songbirds compete with a piano player. Small buffet breakfasts, lunches and dinners, afternoon teas, refreshments, and cocktails.

International Banquet Hall - Hosts Cantonese conference banquets for up to 600. At other times, small screens divide the space into informal areas offering dim sum and light Cantonese food. Open all day.

Tao Tao Ting Function Rooms - Four rooms with Chinese décor, stained glass panels, and sofas. When not in use for business functions, offers private dining. Cocktails and Cantonese food; other cuisines on request for business functions only.

Hare and Moon Bar - Lobby bar with wines, spirits, and snacks. River views and Chinese-style furnishings. Open mid-morning until late.

River Garden Barbecue - Riverside buffet dinners. Informal setting with wrought-iron furniture. International cuisine. Outdoors; operates in fine weather only.

Deli Shop - Pastries, salads, hot and cold drinks.

Recreation

The White Swan has two outdoor swimming pools, one freeform for relaxation and the other for exercising/lap swimming. The health club offers a fitness center with aerobics classes, as well as a spa tub and sauna. The men's section also has a steam room. Shamian Island is a quiet residential area with limited traffic. Its tree-lined streets and riverside promenade provide good walking and jogging venues. Locals also do their exercises and tai chi early in the morning, and there is a children's playground. Several tennis courts are available for hire. The Guangzhou Luhu Golf and Country Club is 7.5 km (4.6 miles) from the hotel. Visits can be arranged through the hotel and cost RMB 300–500 (US$37–$62) per round per person for nine holes, RMB 350–600 (US$44–$72) for 18 holes (including the green fee, but not cart and caddie). Fees subject to change without notice. The recreational activities listed below are available either on site or nearby; fees may apply.


  • Aerobics on site
  • Golf - driving range on site
  • Golfing nearby
  • Playground on site
  • Racquetball/squash on site
  • Swimming on site
  • Tennis nearby

Guestrooms Guestrooms

Deluxe room

Hotel Info: 866-538-6276

One king or two single beds. City or river view. 28 square meters (300 square feet). Partly carpeted and partly tiled, with pastel décor and Chinese prints. Desk, two armchairs, and side table. Coffee/tea kettle with selection of coffee and Chinese teas. Complimentary bottled water, minibar, and refrigerator. High-speed Internet access (surcharge) and cable TV. Black and white trim, marble-style floors, and gold-colored fittings in bathroom, plus extra-large towels.

All rooms include All rooms include
  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Bathroom scale
  • Blackout drapes/curtains
  • Cable television service
  • Cassette player
  • Climate control
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • In-room childcare (surcharge)
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board (on request)
  • Makeup/shaving mirror
  • Minibar
  • Premium television channel(s)
  • Refrigerator
  • Remote lighting/drapery/curtain control
  • Satellite television service
  • Sewing kit
  • Shower/tub combination
  • Slippers
  • Smoking permitted
  • Turndown service
  • Voice mail
  • Wake-up calls
Accessibility features

Executive room

Hotel Info: 866-538-6276

One king or two single beds. City or river view. 28 square metres (301 square feet). Partly carpeted and partly tiled with pastel décor and Chinese prints. Desk, armchairs, and side table. Bathroom with black and white trim, white marble floor, and gold-colored fittings. Shower/tub combination, extra-large towels, complimentary toiletries, slippers, make-up mirror, bathroom scale, bathrobes, phone, and hair dryer. Air conditioning. Coffee/tea maker with selection of coffee and Chinese teas. Complimentary bottled water, minibar, and refrigerator. Complimentary high-speed Internet access. Cable TV with premium channels. Cassette player. Direct-dial phone with voice mail. In-room safe.

Rates include breakfast, afternoon tea, cocktail hour, as well as coffee and tea all day long.

All rooms include
Accessibility features

Executive suite

Hotel Info: 866-538-6276

One king or two single beds. City or river view. 60 square metres (645 square feet). One bedroom suite with living room. Partly carpeted and partly tiled with pastel décor and Chinese prints. Desk, armchairs, small sofa and side table. Bathroom with black and white trim, white marble floor, and gold-colored fittings. Shower/tub combination, extra-large towels, complimentary toiletries, slippers, make-up mirror, bathroom scale, bathrobes, phone, and hair dryer. Air conditioning. Coffee/tea maker with selection of coffee and Chinese teas. Complimentary bottled water, minibar, and refrigerator. Complimentary high-speed Internet access. Cable TV with premium channels. Cassette player. Direct-dial phone with voice mail. In-room safe.

Rates include breakfast, afternoon tea, cocktail hour, as well as coffee and tea all day long.

All rooms include
Accessibility features

Check-in information

Guestrooms at the White Swan are held only until 6 PM.

Instructions: After booking a reservation via this Web site, contact the property using the phone number provided in the reservation confirmation e-mail to arrange for a check-in later than 6 PM.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

A short guide to Riverfront - Shamian Island

Shamian Island, connected to the mainland by a bridge, is an oasis of calm. “Sand Surface Island’s” history dates back to colonial days, and the Roman Catholic Church of Our Lady of Lourdes, built in 1892, is the main sight. The U.S. consulate is on the opposite side of the island. For something different, visit Qingping Market, north of Shamian Island.

see all hotels in Riverfront - Shamian Island

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Qingping Market (Qingping Shichang) - 700 yards

1.0 - 3.0 mi

  • Sacred Heart Cathedral - 1.3 miles
  • Chen Family Temple - Guangdong Folk Art Museum - 1.4 miles
  • Haizhu Wholesale Market - 1.5 miles
  • Temple of Five Genies (Wuxian Guan) - 1.5 miles
  • Huaisheng Mosque (Huaisheng Guangtisi) - 1.6 miles
  • Bright Filial Piety Temple (Guangxiao Si) - 1.8 miles
  • Guangxiao Si - 1.8 miles
  • Six Banyon Tree Temple and Flower Pagoda (Liurong Temple) - 1.9 miles
  • Museum and Tomb of the Southern Yue Kings (Nan Yue Wang Mu) - 2.3 miles

3.0+ mi

  • Guangzhou Baiyun Intl. Airport (CAN) - 20 miles
  • Shenzhen Intl. Airport (SZX) - 49 miles

Reviews

White Swan Hotel 2009.03.23
Recommended Trip type: Business "Overall, Quite Pleased"

Reviewed by a Hotels.com guest on Mar 23, 2009

Stayed at the White Swan for four nights while working a few trade shows in the region. The hotel was nice, though a little dated. The area, Shamian (sp?) island, was absolutely beautiful. Every afternoon, I walked the surrounding area and you would never know you were in a city of 12 million people. Inside the hotel, there are plenty of dining options. Once you got outside, there were even more.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
White Swan Hotel 2007.06.08
Not recommended Trip type: Business "Hated It!"

Reviewed by Edwin of Denver, CO on Jun 8, 2007

Don't Stay here!

Overall Rating

1.0 out of value="5"
  • 5.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 1.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17