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  • Hotels
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  • Russ Hill Hotel
  • All hotels in Horley, United Kingdom
All hotels in Horley, United Kingdom
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1 room,  2 adults 
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Room 1:

Russ Hill Hotel - Horley

51.14658, -0.245482
3 stars
Charlwood, Gatwick, Horley, RH6 0EL United Kingdom ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $31
available on 05/26/13
Price Match Guarantee
3.3 213 5

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    Russ Hill Hotel
    View Russ Hill Hotel on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Russ Hill Hotel

    • Gatwick Aviation Museum Hotels - Horley 1.3 miles
    • Crawley Ifield Station Hotels - Crawley 2.5 miles
    • St. John the Baptist Church Hotels - Crawley 3.3 miles
    • Crawley Town Hall Hotels - Crawley 3.4 miles
    • Crawley County Mall Shopping Center Hotels - Crawley 3.4 miles
    • All landmarks in Horley

    Nearest hotels to Russ Hill Hotel

    • RUSS HILL HOTEL
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    • Little Foxes Hotel
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    • Stanhill Court Hotel
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      "Nice Hotel" Reviewed by a Hotels.com guest on Feb 26, 2013

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      "" Reviewed by a Hotels.com guest on Feb 25, 2013

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    Overview of Russ Hill Hotel - Horley

    Location.
    Conveniently near the airport in Horley, Russ Hill Hotel is close to Gatwick Aviation Museum and Manor Royal Business Park. Additional area attractions include St. John the Baptist Church and Crawley Town Hall.

    Hotel Features.
    Dining options at this Horley hotel include a restaurant, a coffee shop/café, and a bar/lounge. Business amenities at this 3-star property include small meeting rooms and audiovisual equipment. Additional amenities include a garden, a picnic area, and a fireplace in the lobby. Guest parking is complimentary.

    Guestrooms.
    The 130 guestrooms at Russ Hill Hotel include coffee/tea makers and hair dryers. All accommodations provide desks and direct-dial phones. Bathrooms offer bathtubs or showers with handheld showerheads, and complimentary toiletries. In addition, amenities available on request include irons/ironing boards, extra towels/bedding, and wake-up calls.

    Image of Russ Hill Hotel, Horley
    3.3 out of 5 Good (213 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    No complains at all, I give the hotel the max score available by a Hotels.com guest on 07/04/12

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $31
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Single room

    Family Room

    Double room

    Twin room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Fireplace in lobby
    • Garden
    • Number of buildings/towers - 1
    • Number of floors - 2
    • Patio
    • Picnic area
    • Restaurant
    • Suitable for children
    • See more facilities
      • Total number of rooms - 130
    • Rooms (all rooms include)
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Handheld showerhead
    • Iron/ironing board (on request)
    • Private bathroom
    • Television
    • Window opens
    • See more room details
      • Bathtub or shower
      • Coffee/tea maker
      • Direct-dial phone
      • Wake-up calls
    • Services
    • Airport transportation (surcharge)
    • Breakfast available (surcharge)
    • Free parking
    • Room service (limited hours)
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    English breakfasts are available for a surcharge and are served each morning in the restaurant between 6 AM and 10 AM.
    Ruspers Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
    The Garden Lounge Bar - This bistro serves lunch and dinner. A children's menu is available.
    Room service (during limited hours) is available.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 9.95 per person (approximately)
    • Airport shuttle fee: GBP 5 per person (roundtrip)
    • Airport shuttle fee per child: GBP 2.50 (roundtrip), (from 5 to 16 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Horley, United Kingdom
    Map
      of
    51.14658, -0.245482
    Hotel coordinates:

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    Area map

    Russ Hill Hotel Gatwick Airport (LGW)

    A short guide to Gatwick Airport (LGW)

    South of London, Gatwick Airport has two international terminals connected by monorail. Frequent trains run from Gatwick station in the South Terminal to central London. The Gatwick Express operates every 15 minutes non-stop to London Victoria. Cheaper regional services also run to Victoria (via Clapham Junction), London Bridge, King’s Cross, Brighton and other southern England cities. There are coaches to destinations throughout the UK.

    see all hotels in Horley

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Charlwood - 1.1 miles
    • Gatwick Aviation Museum - 1.3 miles
    • Rusper - 2.4 miles
    • Crawley Ifield Station - 2.5 miles

    3.0+ mi

    • St. John the Baptist Church - 3.3 miles
    • Crawley - 3.3 miles
    • Crawley Town Hall - 3.4 miles
    • City Centre Gatwick - 3.4 miles
    • Crawley County Mall Shopping Center - 3.4 miles
    • Manor Royal Business Park - 3.4 miles
    • London Gatwick Airport (LGW) - 3.6 miles
    • Biggin Hill Airport (BQH) - 17 miles
    • Shoreham-By-Sea Airport (ESH) - 22 miles
    • London Heathrow Airport (LHR) - 24 miles
    • Farnborough Airport (FAB) - 24 miles
    • London City Airport (LCY) - 28 miles
    • Chichester Airport (QUG) - 30 miles
    All hotels in Horley, United Kingdom
    Reviews
    • All (213)
    • Business (40)
    • Romance (10)
    • Family (14)
    • Friends (8)
    • Other (141)
    3.3 / 5
    Good

    Score breakdown (from 213 reviews)

    • 5.0
      (30)
    • 4.0
      (70)
    • 3.0
      (63)
    • 2.0
      (33)
    • 1.0
      (17)

    Average rating for:

    • Cleanliness
      3.6
    • Service
      3.5
    • Comfort
      3.2
    • Condition
      3.0

    Reviews: Overall

    • < Previous
    • Page 1 of 5
    • Next>
    Russ Hill Hotel - Horley
    3.0 / 5
    Good
    "Very Cosy"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    It was ok. Nice breakfast.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    lillerolf
    US

    Russ Hill Hotel - Horley
    3.0 / 5
    Good
    "Convenient shuttle to Gatwick Airport"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    My hotel room had no window - only a skylight. This made the room seem very small and dark. Location was miles from the nearest village and in the middle of nowhere. There was a very convenient shuttle to Gatwick that ran frequently.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    JB
    US

    Russ Hill Hotel - Horley
    5.0 / 5
    Outstanding
    "Great for non business people"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    No complains at all, I give the hotel the max score available
    Genuine Expedia guest review
    Other trip
    Jul 4, 2012
    A Traveller
    US

    Russ Hill Hotel - Horley
    5.0 / 5
    Outstanding
    "Convenient for Gatway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was clean and comfortable. There is a shuttle to/from Gatwick, which is about a 15 minute drive. Hotel is out in the country, so is very quiet.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    Laine
    US

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Russ Hill Hotel - Horley
    3.0 / 5
    Good
    "Nice staff, but odd location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff was very nice and helpful, but we were not there long. Stayed the night before heading off to the airport early in the morning. Beds and rooms were confortable. It is kinda located in the middle of nowhere. Online routes can be a bit deceiving. Cab ride from the airport was expensive. They do offer a free shuttle from the airport to the hotel, […] but you have to arrive at the right time. Only a few pounds to take the shuttle back to the airport. About a 15 to 20 minute ride. Not too bad for the price, as long as you don't have to pay for a Taxi (16 pounds!). Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent
    "Russ Hill convenient for Gatwick"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Reasonable price; convenient location with shuttle bus; clean and comfortable rooms; and reasonable priced food options in restaurant.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Russ Hill Hotel - Horley
    5.0 / 5
    Outstanding
    "Good Place!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice staff! All contacts with the staff were pleasant. Several went out of their way to help find things and places in and around London. The room was always clean. Complaints: there was only a closet for hanging clothes. No drawers in which to put folded clothes and there was no public transportation other than the shuttle to Gatwick Airport nearby. […] Otherwise, we had a great stay. Read more
    Genuine Expedia guest review
    Other trip
    Nov 16, 2011
    A Traveller
    US

    Russ Hill Hotel - Horley
    2.0 / 5
    Fair
    "Not as it appears..."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    If you look at the pictures and descriptions, you see a nice white historic building with up to date clean room, near the airport. There are several things wrong with this impression. The building itself is in a state of disrepair, and is very unaesthetic, though there is some construction work ongoing. On the subject of the construction work, there's […] bits of junk everywhere (I actually had an oversized carpet staple get lodged in my shoe- good thing I wasn't barefoot!), no working lifts, a lot of traffic from the construction workers, and the normal noise associated. There is also quite a bit of noise from plane traffic. On the subject of planes, the hotel *appears* to be close to the airport, but is actually around 4 miles away, around a 16 pound cab ride. There is a bus running, but its schedule is irregular and the posted schedule is inaccurate. Expect up to a two hour delay if you opt for the bus. The bus is free to the hotel, but charges from the hotel to the airport. I also had a few other more personal complaints. One morning, the hotel staff attempted to enter my room without knocking, unlocking the door. I was changing, and leaned on the door to keep it closed while I yelled. I complained at reception, but the response was very skeptical and not particularly apologetic. I had a few other complainra, but am out of room to write. In conclusion, I do not recommend it at this time, though it may be worth it after the renovations are complete. Read more
    Genuine Expedia guest review
    Other trip
    Sep 12, 2011
    A Traveller
    US

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2011
    A Traveller
    US

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent
    "Old British fashion hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Very good for travelers who is looking for a hotel near Gatwick airport. Has good transfers from the airport ,operating 24/7. Good price. The only problem- doesn't have internet access.
    Genuine Expedia guest review
    Other trip
    Jul 17, 2011
    A Traveller
    US

    Russ Hill Hotel - Horley
    1.0 / 5
    Poor
    "Dirty"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    The only thing good about this hotel was its location. Room was very disgusting. The cover on the bed and the shower curtain had stains on them. the table/desk top surfaces were sticky. There was cobwebs and water damage on the celling. The price of the room was cheap, but I would have gladly paid more had it been clean. The bed felt as though every […] spring was broken. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2011
    A Traveller
    US

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent
    "It was a nice experiance. I was very tired and I received all that I need to rest. Thanks."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This was my first experiance in England. The hotels are very diferent from USA and from the Caribbean. But The hotel was very cleaned and confortable. Those are the things that I was needed in those moments to rest well. Also the price was excellent. The service for the price was the most. Thanks very much.I will use this hotel again when I return […] to England in another time. My congratulations Mrs. N. Rosario ( USA) Read more
    Genuine Expedia guest review
    Other trip
    Jun 15, 2011
    A Traveller
    US

    Russ Hill Hotel - Horley
    2.0 / 5
    Fair
    "Very tired hotel and getting more tired"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    My husband and I stayed in the hotel in 2005 and since then it doesn't look like any maintenance has taken place. Most people on the shuttle bus were going to retrieve their cars which were parked in long stay at the hotel, so it seems to me that this is where the hotel is concentrating it's focus, and hence guests are staying in a rather shabby and […] run down hotel. My room was probably the worst I have ever stayed in - damp, with no outside window, tiny shower cubicle and grubby furniture. Not to be recommended even as a crash over for Gatwick Airport - stick with what you know and book at Premier Inn. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2011
    Alex C
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent
    "Good Location, Great Price"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    It's perfect for if you need to be in the area and are on a tight budget.
    Genuine Hotels.com guest review
    7 night trip in Apr 2013
    CalumAtTogether
    GB

    Russ Hill Hotel - Horley
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent
    "big & beautiful"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    a great place to stay fr both commuting into london or for a flight out of gatwick. good size rooms & friendly/helpful staff
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    rob
    GB

    Russ Hill Hotel - Horley
    5.0 / 5
    Outstanding
    "Value for money"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great value for money it's hard to complain when things don't go right britannia hotels nearly always come up with a goods, 90% of the time you get a great room at a really excellent rate but when its not I find the staff can nearly always sort it out.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Nick
    GB

    Russ Hill Hotel - Horley
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Went to Russ hotel as a last min option and was surprised at how good it was for the amount of money paid. Rooms were spacious, bar was open all night, someone on reception 24hrs, and buffet breakfast too. Recommend to anyone and will be going back!
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Mr Lee
    GB

    Russ Hill Hotel - Horley
    5.0 / 5
    Outstanding
    "Excellent location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff were friendly, the room comfortable and clean. The restaurant was pleasant with a lively atmosphere. Superb value for money. Will certainly stay again.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Shei
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night business trip in Apr 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Poor, ordered a double room, paid for a double, got two single beds. Why bother
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent
    "Good Value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    We were very sceptical because of the cheap price for the room, but as we had to leave at 4.45 am we didn't think we had anything to lose, and were pleasantly surprised. Hotel looked a bit tired, but we had been expecting this. Good value!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were really pleased with the hotel & impressed with the price, the secondary double glazing was more that adequate to keep the noise from the airport to an absolute minimum
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Jackie
    GB

    Russ Hill Hotel - Horley
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    the room was not what you show on the internet. lack of tea coffee and sugar in the room.light came inform the door leading from the court yard.. was not happy at all with this room and will not be booking this hotel again.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    not sure i have one
    GB

    Russ Hill Hotel - Horley
    5.0 / 5
    Outstanding
    "Nice room - bathroom needs updating"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Room - basic but nice, clean, bathroom need updating. Hotel well kept, great food options with two restaurants and bar. Reasonably priced shuttle bus to airport every hour
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent
    "Good hotel"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good hotel
    Genuine Hotels.com guest review
    Other trip
    Apr 19, 2013
    Eldin
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    David
    GB

    Russ Hill Hotel - Horley
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Not good at all...needs total redecorating!!!
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    kim
    GB

    Russ Hill Hotel - Horley
    3.0 / 5
    Good
    "convenience"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Convenience, good valué for money.
    Genuine Hotels.com guest review
    Other trip
    Apr 5, 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    2.0 / 5
    Fair
    "Great location but be cautious with the rooms."

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    Firstly, the hotel is in a great location for the airport. There are regular buses to and from the airport. The nearby village is lovely, some nice pubs and places to eat and Crawley town centre is nearby as well. Unfortunately not all was well with my stay. I was in room 118 and I can honestly say after staying in many, many hotels this was the dirtiest […] room I have ever stayed in. There was dirt, papers and drink bottles under the bed that had clearly been there for some days if not weeks. The staff did move us to another clean room, however this room had the air conditioning machine in it making quite a lot of noise making it difficult to sleep. Hopefully I was unlucky with the rooms I stayed in. That aside the staff were in the main friendly and helpful, the hotel was obviously once a grand place which although in need of some updating still has more character than the majority of airport hotels. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    James
    GB

    Russ Hill Hotel - Horley
    1.0 / 5
    Poor
    "Loud and dated"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    I've stayed here twice now,giving it the benefit of the doubt. But never again. No hotel should be that loud. I stay at hotels around airports all the time, no excuse for it to be that noisy. Invest in some double glazed windows. This hotel needs seriously updating. Unless you want to hear every aircraft turn into the runway and take off, don't stay […] here. Also lots of guests who seem to think they are the only ones staying here- shouting in corridors and slamming doors. The side table had not been wiped down and when I switched the bedside lamp on I could see dust in the air every time I moved. The young lady on the reception desk was very polite though. Seems the staff are the only positive thing here. Not for me- clean and quiet are the only things important to me in a hotel/B&b. This was neither Read more
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    2.0 / 5
    Fair
    "Only if you are staying a night..."

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Family of three, we only stayed a night before flying out from Gatwick and it is there for that reason. Nobody would stay any longer. Our room was poorly maintained, did have not enough sockets to charge all our stuff, very uncomfortable beds – probably the worst I’ve tried to sleep in. Staff was helpful, they tried to do their best with the dates  […] hotel. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      2.0
    Amanda at the front desk was fantastic, helpful and always in a good mood.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Food was good. Room was small, but comfortable. Amanda at front desk was fantastic.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    hotel very cold in rooms, the bar has no heating at all bar staff very rude always on the phone and keep you waiting.i have a four night stay room as no window in it always very dark and cold.i would have booked this hotel for 24 more nights but now have moved on to another hotel I am always staying around britain and will not pass this hotel on to […] any off my friends.bar is only open for a few hours a day ie 15,00pm not befor. Read more
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Food was good. Amanda at the front desk was fantastic!!! Quality service. Rooms small, but comfy beds.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Vicki
    GB

    Russ Hill Hotel - Horley
    2.0 / 5
    Fair
    "Over night stay"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Stayed in room 618. Hotel nice enough, good value food and drink at the bar and quite a few other rooms to sit in and relax. Bedroom appeared clean and nice at first site, but soon noticed stains on the walls and bed sheets, the sink was cracked all over. Also woke up very itchy, although didnt spot any bugs The price was very cheap, however I would […] not recommend the hotel for a good nights sleep as other guest woke me up throughout the night, getting up at all hours to catch their flights. Location good for airport and newdigate area. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    The hotel weekend staff - amazing. There is mold around the windows in the room. And it is out of the way. The prices for breakfast are way over the top! But no where else to eat in the area.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The rooms are lovely, but there was massive amounts of mold on the windows. bar food was good, and good prices. Found that the buffet is great, but if you only eat light breakfasts there is no option. Staff was friendly and accommodating. The room was warm!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent
    "Basic but Cheap"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Stayed before so knew what to expect. Cheap and Cheerful!
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Geoff
    GB

    Russ Hill Hotel - Horley
    5.0 / 5
    Outstanding
    "Good value, close to Gatwick Airpor"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    good value, only concern was hotel room was kept very cool, not helped by cold, damp weather and our jet lag
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    CA

    Russ Hill Hotel - Horley
    3.0 / 5
    Good
    "Get what you pay for"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    Receptionist was rather abrupt and unsmiling and the lodge room had had only a cursory clean.But can you expect more for 21 pounds.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Dave
    GB

    Russ Hill Hotel - Horley
    4.0 / 5
    Excellent
    "not bad !!"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    We have paid £45 for 2 nights, can't complain in this price, only thing i would say is bed quality was poor, we were tired hence manage to sleep. I personally don't mind paying another tenner if i can get quality bed. Shower was good with bath tub, make sure yr room is not in basement.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    GSC
    GB

    Russ Hill Hotel - Horley
    1.0 / 5
    Poor
    "Rudely awoken"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    Stayed for 2 nights last week, hotel fire alarm went off at 5am on first morning & 4am on second morning due to someone taking a steamy shower? That shower wouldn't have been mine, as barely a dribble came out of the head. Very poor/unusable wifi in room. It's a cheap place to stay around Gatwick, but I'd rather spend £10/night extra for somewhere that […] I can get a full nights sleep. Would not return or recommend Read more
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    3.0 / 5
    Good
    "would be fab if there was hot water on a morning"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Lovely hotel easy access to airport quite surprised it wasnt noisey with been so close pleasant staff.however what was disappointing water was freezeing left to run for 15 minutes still freezing this was at half 9 when most guests would be having breakfast.we checked it at 11 and it started to get hot no good if you have to check out at 12.
    Genuine Expedia guest review
    Other trip
    Feb 17, 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    5.0 / 5
    Outstanding
    "hidden gem"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    with what i read on tripadvisor and other websites about russhill,i was a little dubious at first,but let me tell you,this place is a hidden gem,the staff were more than helpful,the room i was in 615 was extremely comfortable and i got to use my laptop via my own dongle from my room,michael showed me lots of public area rooms where i could also pick […] up the hotels free wifi,id stay here again in a whim.thanks russ hill Read more
    Genuine Expedia guest review
    Other trip
    Feb 16, 2013
    A Traveller
    GB

    Russ Hill Hotel - Horley
    1.0 / 5
    Poor
    "dreadful stay"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    the first room was so small that we couldnt get the luggage in, and the mattresses were flat as a pancake, the second room was better but the secondary double glazing was broken (saw the window outside by the tip) so freezing cold, heating went off at 8.30p.m. although the outside temp. was only 2o never stay there again.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    christine
    GB

    Russ Hill Hotel - Horley
    3.0 / 5
    Good
    "incorrect details"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    This hotel does not have parking or internet/wifi access in the room....the only 2 things we definately requested. Also no 24 hour reception.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    GB
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